730 North Optometry

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    Profile ID: 102122




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    Screenshot of her Result 
    Notes | 2017-08-10 | Danny | #81454 |

    see attached screenshot which was taken from her phone. Result clearly shows that the result was showing outside of where her office is (6 miles away) bc of her phone’s geo-target. I sent her screenshot showing her the outline of the map result she had vs where her office is. Told her to search again when she’s in the office or near her office which she should see it.


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    Ranking on Google 2 
    Complaint | 2017-08-09 | Danny | #81401 |

    Response to previous response from dr for other keywords she mentioned.


    2017-08-09 | danny.n
    responded back to dr addressing those keywords she had mentioned. The only one not showing is "optician" which is not whats commonly searched by patients. Told dr that we will add this search term to her site to help with the SEO but no guarantees. Told her again that each search terms entered will give her diff ranking. Also reminded her of other factors (browser, current locatin settings, etc.) told dr again too that she should focus on keywords commonly searched which are showing currently already.

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    Ranking on Google 
    Complaint | 2017-08-09 | Danny | #81387 |

    Dr emailed belinda regarding her concern below. Responded back to dr showing her screenshots of the major keywords which shows her top on Google map and organic. Asked dr to let me know what keyword/s she using so I can locate the issue why she’s not seeing it.

    “Hello Dr. Ricketts,

    Let me connect with our marketing team to see what could have happened or what we can do. I will get back to you within the next few days.

    On Mon, Aug 7, 2017 at 1:44 PM, jody ricketts wrote:
    Hi Belinda,
    I noticed that I way down on the list on google for optometrist and vision therapy and we don’t even show up under optician. Before my new website, we were number one for all of those.
    What’s going on?
    Thx
    Jody “


    2017-08-09 | danny.n
    belinda, just fyi below, she responded to me. See post above that i created with additional screenshots and my comment.
    2017-08-09 | danny.n
    "Also don't come up at all under 'eyeglasses near me'"
    2017-08-09 | danny.n
    "I don't come up at all on 'opticians near me'"
    2017-08-09 | danny.n
    "When I google 'optometrists near me', I'm the 23rd listing!"
    2017-08-09 | danny.n
    "Hi Danny, Thanks for getting back to me so quickly. I used to come up first when you put in 'optometrist, optician, eyeglasses, eye exam, vision therapy '. Without the 'Libertyville'. My google description says 'sunglasses store'. This makes it sound like we're not a full service optometry practice. Also my understanding was that I would have other social media presences. I already had a FB site. Thx "

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    SEO Dropped closed
    Task: Sales | 2017-08-08 | Belinda | #81339 |

    Doctor mentioned SEO dropped significantly. Talk to Danny regarding this.


    2017-08-09 | danny.n
    responded to dr with screenshots. See note/post created above.

    Leave a Comment:




    mobile – spacing on about page closed
    Task: Website | 2017-05-30 | Catherine C. | #76633 |

    Pls take a look at the about us page on the mobile platform. Some of the pics don’t have the thin white space between them and some of the copy isn’t justified properly.


    2017-06-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-02 | developerbrijesh
    Done please check.
    2017-06-01 | belinda.t
    desktop version needs padding around the opening text (not the bios) just top portion of the page.
    2017-06-01 | developerbrijesh
    done please check
    2017-05-31 | catherine.c
    This is the same FTP used in previous ticket that you have completed. Please try again. FTP:
    U: a7f13384108712
    P: lM*J0D-5_2D
    2017-05-31 | developerbrijesh
    Please provide proper ftp detail, as this detail is not working
    2017-05-30 | catherine.c
    WP:
    U: admin102122
    P: Z^IofGAZF#hPCwiX4S^Y0pzP

    FTP:
    U: a7f13384108712
    P: lM*J0D-5_2D

    Leave a Comment:




    Contact Us page closed
    Task: Website | 2017-05-25 | Catherine C. | #76412 |

    waiting for update.

    CONTACT US:

    1. The ‘Pediatric and Adult Patient Form’ is the wrong form when accessed from the Contact Us page. The correct form can be found by clicking on the Patient Forms tab on the Home Screen. This was supposed to be fixed at launch.

    2. Replace ‘Know Before You Go’ with ‘Prepare for Your Appointment’

    This module is not accepting changes. Renamed child PDF to link in global module. check on update later.


    2017-05-31 | developerbrijesh
    done please check.
    2017-05-30 | catherine.c
    WP:
    U: admin102122
    P: Z^IofGAZF#hPCwiX4S^Y0pzP

    FTP:
    U: a7f13384108712
    P: lM*J0D-5_2D
    2017-05-29 | developerbrijesh
    please provide proper site url and admin details after that we will start work on this
    2017-05-26 | catherine.c
    We were not able to edit the global module on this page. Please make this module editable.

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    replace eyewear logos closed
    Ticket: Website | 2017-05-25 | Catherine C. | #76362 |

    this page: 730northoptometry.com/eye-wear/

    Remove logos Paul Smith & Oliver Peoples.

    Add the 2 logos in this link. Make sure they are not blurry and fit in space same as all other logos. May need to crop and/or reduce size of these logos:
    https://www.dropbox.com/sh/dmw4qmo1huk5xt5/AABEklwwCReeWtNGhi_6nR0ma/Jono%20Hennessy/JH%20Logo?dl=0#f:JH%20Logo%201.jpg


    2017-05-25 | catherine.c
    emailed completed.
    2017-05-25 | catherine.c
    WP:
    U: admin102122
    P: Z^IofGAZF#hPCwiX4S^Y0pzP

    FTP:
    U: a7f13384108712
    P: lM*J0D-5_2D

    Leave a Comment:




    email edits closed
    Ticket: Website | 2017-05-25 | Catherine C. | #76358 |

    Please make sure all edits are done correctly for this client.

    HOME PAGE:

    In the EYECARE paragraph, change the last sentence in this paragraph to the following, ‘In addition, Drs. Ricketts, Pak and Walsh have extensive training in children’s developmental vision and vision therapy, while Dr. Santilukka specializes in pediatric and adult ocular disease.’

    _____________________________________

    Remove the BLOG link from the bottom of each page. We decided we don’t want a blog.

    ABOUT US:

    photos are here: https://www.dropbox.com/sh/2o379hp2ayctj8e/AACXQTfAGHmWNvCVFSeAZ3-Ka?dl=0

    add Pearl Santilukka, OD (both in the list of employees at the top and her pic and bio between dr. walsh and carol shastal)

    Here’s her bio:
    Dr. Santilukka graduated from the University of Illinois at Urbana-Champaign with a Bachelor of Arts in English. She then earned her Doctorate of Optometry through the Illinois College of Optometry. While there, she was inducted into both the Beta Sigma Kappa Honor Society and the Tomb and Key Honor Society. She completed clinical rotations at the Ilinois Eye Institute, the North Chicago VA Hospital and at Chicago Glaucoma Consultants. Her specialty is the management and treatment of ocular disease for both pediatric and adult patients.

    Her picture – use image 066

    _____________________________________

    Replace Jessica Mangold’s pic with new pic attached, image 063

    _____________________________________

    Remove Nicole Labanow completely, from list at top and pic/bio

    ____________________________________

    Add Courtney McKee (remember to add her name to list at top too), add her after Athena Butler

    bio:
    Expanded Function Dental Assistant Certification
    CPR Certification
    HIPPA and OSHA Certification

    Image 037

    ___________________________________

    Add Jessie McDaniel (remember to also add her name to the list at the top), add her after Courtney McKee

    bio:
    International Relations coursework
    Women and Gender Studies coursework
    Avid community volunteer

    Image 106

    EYEWEAR:

    Remove the following vendors: Oliver Peoples and Paul Smith

    CONTACT US:

    The ‘Pediatric and Adult Patient Form’ is the wrong form when accessed from the Contact Us page. The correct form can be found by clicking on the Patient Forms tab on the Home Screen. This was supposed to be fixed at launch.

    _________________________

    Add SUMMER HOURS
    May 27 – July 31st
    Monday 10-7
    Tuesday 10-7:30
    Wednesday 10-7
    Thursday 10-7
    Friday 10- 6
    Saturday 8-1:30

    _________________________

    Replace ‘Know Before You Go’ with ‘Prepare for Your Appointment’


    2017-05-25 | catherine.c
    emailed doctor all edits completed except for child form on contact page and change in text ‘Prepare for Your Appointment'. Created task to monitor update.
    2017-05-25 | catherine.c
    WP:
    U: admin102122
    P: Z^IofGAZF#hPCwiX4S^Y0pzP FTP:
    U: a7f13384108712
    P: lM*J0D-5_2D hide

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    welcome letter emailed 
    Marketing | 2017-01-20 | Alec J. | #67730 |

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-01-18 | Jan S. | #67526 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    730northoptometry.com/
    730northoptometry.com/index.html
    730northoptometry.com/about-us.html
    730northoptometry.com/eyecare.html
    730northoptometry.com/vision-therapy.html
    730northoptometry.com/eyewear.html
    730northoptometry.com/contact-us.html
    730northoptometry.com/pdf/Patient%20Information.pdf
    730northoptometry.com/pdf/Children%20New%20Patient.pdf
     


    2017-02-07 | catherine.c
    completed.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-01-18 | Jan S. | #67525 |

    Hello Dr. Ricketts,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have.

    URL: http://730northoptometry.com

    If you would like to make changes to the website in the future, you can always submit a ticket. We welcome any questions regarding the website editor.

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-01-18 | Jan S. | #67524 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


    2017-01-18 | catherine.c
    duplicate/closing.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-01-18 | Jan S. | #67523 |

    Hello Dr. Ricketts,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have.

    URL: http://730northoptometry.com

    If you would like to make changes to the website in the future, you can always submit a ticket. We welcome any questions regarding the website editor.

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    Original DNS Records 
    Design | 2017-01-18 | Jan S. | #67502 |

    A Record

    A @ 192.186.222.71 600 seconds
    A admin 192.186.222.71 600 seconds

    CNAME Record

    CNAME autoconfig @ 1 Hour
    CNAME autoconfig.admin @ 1 Hour
    CNAME autodiscover @ 1 Hour
    CNAME autodiscover.admin @ 1 Hour
    CNAME cpanel @ 1 Hour
    CNAME ftp @ 1 Hour
    CNAME mail @ 1 Hour
    CNAME webdisk @ 1 Hour
    CNAME webdisk.admin @ 1 Hour
    CNAME webmail @ 1 Hour
    CNAME whm @ 1 Hour
    CNAME www @ 1 Hour
    CNAME www.admin @ 1 Hour
    CNAME _domainconnect _domainconnect.gd.domaincontrol.com 1 Hour

    MX Record

    MX @ @ (Priority: 0) 1 Hour

    TXT Record

    TXT @ v=spf1 a mx ptr include:secureserver.net ~all 1 Hour
    TXT admin v=spf1 a mx ptr include:secureserver.net ~all 1 Hour

    SRV Record

    SRV _autodiscover._tcp.@ 0 0 443 cpanelemaildiscovery.cpanel.net 1 Hour

    Nameservers

    NS49.DOMAINCONTROL.COM
    NS50.DOMAINCONTROL.COM


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    Client Approved to Go Live closed
    Task: Technical | 2017-01-18 | jessica.c | #67491 |

    Jody Ricketts called to approve of going live. Login credentials are recorded in CP. Please notify client when website is live.


    2017-01-18 | jan.s
    The website 730 North Optometry is officially live and Custom Live email template was sent, closing task.

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    Web Edit closed
    Ticket: Website | 2017-01-12 | jessica.c | #67057 |

    #1 – Eye Care Page: Adjust the spacing between “Eye care for Adults” section and “Specialized Care for Childrens”. The white or negative space between these sections needs to be reduced. It needs to match the spacing of the other sections.

    #2 – Same as above point but for mobile.

    #3 – Eye Wear Page: Spacing between the end of the first paragraph and images right below needs to be reduced. There is currently too much white space between these sections.

    #4 – Eye Wear Page: Left Image: Can we bring down the boxes floating over Dr. Rickett’s photo? She wants these to come down to her mid-forehead area.


    2017-01-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-18 | catherine.c
    Emailed doctor completed.
    2017-01-18 | developerbrijesh
    all points completed please check.
    2017-01-17 | catherine.c
    Please use this to log in:
    http://a7f.14f.myftpupload.com/wp-admin
    username: admin102122
    pwd: rp*nTFM3aAuA!mlxu9LW51Sc
    2017-01-17 | jessica.c
    Updates on this ticket?
    2017-01-13 | alec.j
    Belinda, we need to assign this ticket to Rod, don't we? still in "submitted"!

    Leave a Comment:




    To Go Live 
    Design | 2017-01-12 | Belinda | #67046 |

    Did the last few revisions. Asked doctor to go live, she has provided Godady login.


    Leave a Comment:




    Heading Alignments – Urgent closed
    Task: Website | 2017-01-10 | Belinda | #66920 |

    1. Please adjust the alignment of the headers of ALL INNER to match the heading eye care page. The heading of the page should start exactly where “eye care for adults” The spacing above and below should be consistent. Below are examples, but please check all.

    – Patient Forms: page heading starts lower than eyecare page heading.
    – Testimonials: page heading starts lower than eyecare page heading.
    – Order Contact: page heading starts lower than eyecare page heading.

    2. Patient Forms: center align the buttons

    3. Please check that all headings appear in the same vertical positions on mobile as well. Also, center align all (including paragraph) headings on mobile.

    Please complete this ASAP.


    2017-01-12 | developerbrijesh
    504 Gateway Time-out error is showing please check this screenshot http://prntscr.com/dupa8b
    2017-01-12 | developerbrijesh
    we have done all points but site is not running properly so we are unable to check which we have done through CSS please check. if you find still any issue please tell us.
    2017-01-11 | belinda.t
    Order Contacts and Patient Forms heading is lower than other pages, please check mobile and desktop.
    2017-01-11 | developerbrijesh
    all points done please check.
    2017-01-11 | developerbrijesh
    we have adjusted spacing of all inner pages like eye care page please check. if you need any changes please guide us. Thanks

    Leave a Comment:




    Web Edits via Phone Call closed
    Task: Website | 2017-01-09 | Desirae.G | #66796 |

    MOBILE
    *Client noticed extra white space above some headers on some pages. She wants to make sure the white space/padding above all headers are the same. She said the spacing/padding on Eye Care page is good.

    Headers (ALL PAGES)
    -wants all headers to be centered

    Eye Care
    -decrease white space below “SPECIALIZED CARE FOR CHILDREN” paragraph
    (not sure if the image with the baby is supposed to go under this paragraph as well or stay above the title?)

    Patient Forms
    -decrease white space above “Patient Forms” title

    Eye Wear (BOTH MOBILE & DESKTOP)
    -replace current image of Dr. Ricketts (on mobile, top image; on desktop, left image) with the image on “About Us” page
    -decrease white space below paragraph

    Vision Therapy
    -there should be an image below the 1st paragraph (should match what’s on desktop)


    2017-01-10 | belinda.t
    Emailed Brijesh to take care of heading alignments.

    Leave a Comment:




    Patient Forms closed
    Ticket: Website | 2016-12-30 | Belinda | #66232 |

    Replicate the red download forms buttons found on Make Appointment page to the patient forms page.

    Update the URLs to those buttons to new forms attached.

    adult-forms children-forms
    2017-01-06 | alec.j
    Belinda, client is looking forward to go live ASPA, please f/u
    2017-01-05 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Alignment closed
    Ticket: Website | 2016-12-30 | Belinda | #66230 |

    We have added specific margins on the vision therapy and eyecare pages for the desktop version but would like them to be reduced on mobile.

    ON MOBILE
    1. vision therapy – move the photo up about 10px and add spacing below about 20px (should be even)
    2. eye care – move first photo up about 20-30px so that it’s even with the heading below.


    2017-01-03 | rod.l
    Please not that the way this was done is a little tricky to do without touching the CSS. Not sure what other things we are overriding/affecting.

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    Rescheduled Phone Call closed
    Task: Website | 2016-12-29 | Desirae.G | #66160 |

    Please call Dr. Ricketts on Friday, December 30th @ 12pm her time at 847-566-5247


    2016-12-30 | belinda.t
    Spoke to dr, she would like to go live as soon as the next ticket is done. Provided godaddy.com login.

    Leave a Comment:




    Eyewear URGENT closed
    Task: Website | 2016-12-21 | Belinda | #65720 |

    On mobile devices, the children’s brand icons (right) does not have padding in between. Please complete TODAY.


    2016-12-21 | developerbrijesh
    we also adjust buttons on contact page on mobile please check if you need any changes then please guide us. Thanks
    2016-12-21 | developerbrijesh
    done please check.

    Leave a Comment:




    Changes Submitted via Phone closed
    Ticket: Website | 2016-12-06 | Belinda | #64572 |

    1. Mobile: Home; Main Hero is zoomed in compared to inner page, please fix. zoom out.

    2. Vision Therapy: There’s too much spacing between the adult and children’s section. The bottom 2 seconds at the bottom have a good amount of spacing between each.

    3. Home: “more” buttons, please change the BG color to match the letter E on that page.

    4. Change ALL h1’s throughout website to match http://a7f.14f.myftpupload.com/eye-care/ — There are different sizes on different pages. Compare the “order contacts” page vs “testimonials” page.

    5. Eyewear: ADult section, first icon “730 North Optometry” change to 730 North Eyewear” attached is the logo and please use the red color found on the rest of the site.

    6. Home: main buttons “Make Appointment” “Order Contacts” “Patient Forms” change this to match the buttons found on the Contact Page.

    7. Patient Forms, change the actual headings on the form to the font “Trajan Pro” and color red to match the website.

    730-cling-right_Dec_v1
    2016-12-12 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-12 | developerbrijesh
    all pages heading matched to "Eye Care" please check.
    2016-12-09 | belinda.t
    #5 please crop the "Optometry" and just type "Eyewear" in a similar font.
    2016-12-09 | belinda.t
    All headings on all pages should be the same. About page "Our Team" heading should match "Eye Care". Order Contacts page heading does not match "Eye Care" page heading.
    2016-12-07 | developerbrijesh
    Other Points is completed please check
    2016-12-07 | developerbrijesh
    for point #1 there is parallax effect on the image so the image is zoomed out

    #4 There is different tag on different page so the design is different and also on eye care page there is no any h1 tag all the pages have different tags.

    #5 In your attached logo there is also "730 North Optometry" text so please provide us "730 North Eyewear” text logo.

    #7 There is no form on patient form page so please more explain which heading we have to change.

    Thanks

    Leave a Comment:




     closed
    Ticket: Website | 2016-12-01 | Belinda | #64280 |

    1. Vision Therapy – testimonials – there are a few testimonials with orange border around them, please apply the same style to the other testimonials. (can be adjusted in divi module)
    2. Eyewear – There are icons to each brand of sunglasses doctor offers, please utilize the installed plugin to link those gallery icons to their respective brand website. (plugin: WP Gallery Custom Links)
    3. Vision Therapy – make the first right side photo of the girl bigger.
    4. Testimonials – add orange border like in #1
    5. Home – remove blog feed from home
    6. Eyecare page needs to come before the Eyewear Page on the dropdown menu
    7. Main body/paragraph font: bolden
    8. Home – main red buttons – stylize so that they look like the red buttons on Contact Page.


    2016-12-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-03 | developerbrijesh
    We have Done all points Please Check

    Leave a Comment:




    Dr. Ricketts Old Photo Album 
    Design | 2016-11-11 | Belinda | #63002 |

    http://www.briandonahoe.com/PhotoAlbum/JodyOptometrist_photoshoot_2012/index.html


    Leave a Comment:




    Eye Care Page closed
    Task: Website | 2016-11-08 | Belinda | #62677 |

    Please update the Eye Care page in DIVI and make it look like design in dropbox > psd > eyecare.psd

    – keep footer the same as now


    2016-11-08 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-08 | developerbrijesh
    we have done this page please check.

    Leave a Comment:




    Testimonials closed
    Task: Website | 2016-11-08 | Belinda | #62675 |

    Please update the Testimonials page in DIVI and make it look like design in dropbox > psd > testimonials.psd

    – keep footer the same as now
    – change the font in header to match this layout.


    2016-11-08 | developerbrijesh
    we have done this page please check. Thanks

    Leave a Comment:




    Vision Therapy Page closed
    Task: Website | 2016-11-08 | Belinda | #62674 |

    Please update the Vision Therapy page in DIVI and make it look like design in dropbox > psd > vision-therapy.psd

    – keep footer the same as now
    – testimonials area; use testimonials found on this page: http://730northoptometry.com/vision-therapy.html


    2016-11-09 | developerbrijesh
    Done Please Check
    2016-11-08 | developerbrijesh
    we are still working on this, tomorrow we will update you. Thanks

    Leave a Comment:




    Contact Page closed
    Task: Website | 2016-11-08 | Belinda | #62673 |

    Please update the Contact page in DIVI and make it look like design in dropbox > psd > contact.psd

    – keep footer the same as now


    2016-11-08 | developerbrijesh
    we are still working on this and tomorrow we will update you. thanks

    Leave a Comment:




    Add New Doctor closed
    Ticket: Website | 2016-11-07 | Belinda | #62617 |

    Nicole Labanow
    Optician
    Credentials: American Board of Opticianry Certification (ABOC)

    Photo found in dropbox > assets > nicole-labanow.jpg

    Please make sure to align correctly as the other staff members.


    2016-11-10 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-10 | catherine.c
    thank you.
    2016-11-10 | developerbrijesh
    Done
    2016-11-09 | catherine.c
    Please adjust photo so it matches same size, position, spacing as other photos along the left column. Padding needs to be added between photo and text.
    2016-11-08 | catherine.c
    please adjust size of Nicole's photo to be the same as all other photos. Width needs to match all other photos along the left column.

    Leave a Comment:




    Eyewear Page closed
    Task: Development | 2016-11-02 | Belinda | #62373 |

    Please create the Eyewear page in DIVI and make it look like design in dropbox > psd > eyewear.psd

    – keep footer the same as now
    – change the font in header to match this layout.


    2016-11-11 | developerbrijesh
    We have created this page please check below url:- http://a7f.14f.myftpupload.com/eye-wear/
    2016-11-07 | belinda.t
    Dropbox has been updated: https://www.dropbox.com/sh/8ss3s8jl4z5iog9/AADbcojm-FyrgjfB0KG01ohya?dl=0
    2016-11-04 | developerbrijesh
    Please Provide Proper Url and proper ftp details this url ridirect to other sites.
    2016-11-03 | developerbrijesh
    Hello this is password protected dropbox Please share the password.

    Leave a Comment:




    Reviews closed
    Ticket: Website | 2016-11-02 | Belinda | #62372 |

    1. Add Reviews (see dropbox > assets > reviews.docx)

    Here are the reviews:

     

    J.M.

    730 North Optometry was the best experience I’ve ever had with an eye doctor. From the moment I walked in the door, I felt like I’ve known the staff all my life. They were welcoming, friendly, accommodating, and very prompt. I was in and out of the eye doctor appointment so quickly while still feeling they did a thorough job, including a more in-depth explanation of eye health than I’ve ever received. Of course, I hung around a while afterwards to pick out new frames and received immediate one-to-one service and great opinions on which frames to choose and why.

    I would highly recommend 730 to anyone and everyone. Our family will be life-timers so long as we’re within a 50 mile radius of their office. Thanks 730!

    C.P.

    I felt so cared for the minute I walked in the door. The whole staff is so kind and went out of their way to see me. I will most definitely be going back. The doctors are so kind and dedicated to their patients. I highly recommend to anyone needing an eye doctor.

    M.L

    730 Optometry is the Four Seasons hotel of eye care.   From the the ambience, to the care and integrity of the Drs and Therapists it was all 5-star concierge level.  The Professionalism and knowledge of the staff was wonderful during our son’s Vision Therapy treatments. The degree of engagement with Customers was exceptional and we have been very grateful as we got our son’s learning disability finally under control.

    J.J.

    Best Optical experience I’ve ever had! Athena, Carol, Rebecca and Dr. Pak were extremely friendly and professional! I will no longer visit cookie-cutter vision centers when I need my next eye appointment. Amazing service and high quality equipment with a warm & welcoming feel. Highly Recommend!!!!

    S.R.

    This is a very high tech office. I got what I can only assume is the latest and greatest technology in eye health!  The staff is friendly and very professional.  I was very happy with how I was treated and now am waiting for my beautiful new frames!  They have an incredible selection of frame to chose from. It is definitely now cheap to get glasses here but I love what I found and the service I received!

    S.H.

    I’ve been coming here for a very long time and the three doctors are all great. Actually thinking about it maybe I’ve only had Daughetry and recently, Pak as my doctor. It’s possible I had Ricketts, but that might have been when I was younger.

    Everything is on time and the staff are friendly, patient, helpful, when trying out glasses or ordering or paying etc. The office/store is very clean. There is a small chess or tic-tac-toe set I’ve never used. There is a free water cooler in the back. Once I tried to use contacts here and they were patient as I fumbled for twenty minutes or so (to this day I still use glasses). It’s right next to the Libertyville Metra station, which is convenient if you live in Chicago. I usually set aside 60-90 minutes for the time I’ll be at the office when getting a checkup..

    N.B

    We are always treated as if we are their best customers at 730 North.  The exams are relaxed and thorough.  Even my doctor phobic anxiety ridden son loves to come here as they explain everything to him and and put him at ease.  They are very knowledgeable about what your insurance covers and help you to pick out the best options for your needs and insurance.  I wish that their eyeglass selection was a little more diverse but they do carry Oliver Peoples which is one of my favorite lines and they do have a wide selection, it just seems that a lot of them are very similar styles.   We have purchase sports, plastic and metal frame glasses from them and been very happy with each of them.

    J.W.

    This is a well run office that we have been very pleased with. We originally found the office when our oldest daughter needed eye therapy though we had another eye doctor. We liked the office so much that our whole family left the previous doctor and now we all come to you and will continue to.

    M.C.

    Dr. Pak explained some issues with my eyes better than a specialist had done in the past. She offered a very simple remedy (which the specialist had done) but with detail that allowed it to be more effective. Thanks!

    A.W.

    Carol is excellent, thorough and knows what she is doing. I always love to see her! Our family loves your staff and professional services that you provide, we are fortunate to have your business in our community!

    L.B

    My Optician was very honest about how he thought glasses looked which is very important when you are by yourself. Offered many suggestions and helped find the right one.

    J.J.

    Athena, Rebecca, Dr. Pak, and Carol were awesome! I will definitely recommend and return for all my eye care needs!

    Z.P.

    Continue doing what you are…we absolutely love 730 and have referred all our family and friends. Barb at the front desk and Dr Walsh and Dr Pak are all amazing to work with.

    L.N.

    Dr. Walsh gave me the best eye exam I have ever had. She listened to all my requests. At her suggestion, she changed my dominant eye for monovision contacts. It is the first time I can read and drive without using readers in years! I am thrilled

    S.W.

    You guys are doing a great job–really you are! Thanks for doing great work and being so friendly while doing it. I am a new patient and your practice is really outstanding!

    J.S.

    I was thoroughly impressed by the front desk staff, the pre-screening tests and the optometrist, Meghan Walsh.  Meghan was very detailed oriented and gave me some great recommendations due to her careful and comprehensive exam. When the office suddenly was busy, the staff pitched in and gave everyone personal attention .Impressive teamwork ~ always a good sign. I don’t normally write reviews, but I do when the service is exemplary like this place.

    D.A.

    This place is fantastic.  The office people are courteous and helpful, the doctors knowledgeable and efficient,  and the entire staff is professional and cordial.  They found out my insurance provided a discount, something I did not know.  Saved me over $300.  Will be coming to 730 for years to come.

    J.C.

    Been going to this practice for 16 years, consistent outstanding service, always accurate exams, like a family to my family! Great selection for glasses. Outstanding vision therapy for one of my kids.

    J.S.

    Outstanding service!  Great atmosphere!  A truly wonderful place!!!  The entire staff made me feel very welcome and did an excellent job of providing the best frames and contacts for me. The staff was exceptional in taking time to get to know me and ensure that they provided a thorough eye exam, and best glasses and contacts options for me.

    Special thanks to Tom for the outstanding job in picking the most beautiful frames for me….he has a really great knack for knowing what looks good and fits perfectly with my personality!    

    I highly recommend this office and will be referring all of my friends and family here.  Thanks to all at 730 North Optometry for a great experience!

    J.L.

    Amazing practice.  I have been a customer for over 20 years.  With really bad vision, and being allergic to contacts, I am thrilled with the chic collection of frames that are always available. The staff is very intelligent, courteous and caring…state of the art equipment for aiding in a quick evaluation as well.  Great place for vision therapy.


    2016-11-07 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-07 | catherine.c
    reviews were not updated. They are now updated.
    2016-11-04 | developerbrijesh
    We have Add Reviews Please Check
    2016-11-03 | catherine.c
    Reviews are now in this ticket. Thank you.
    2016-11-03 | developerbrijesh
    Dropbox is password protected please check it or share the password.

    Leave a Comment:




    Design Update 
    Design | 2016-10-27 | Belinda | #62040 |

    Spoke to Dr. Ricketts, she explained that she’s been patient since May 2016 and website is not done yet. Explained to her that she wanted every single page to be designed, that is equivalent to 6 websites. She wants to see all at once, therefore the time in between will take longer for her to review. I told her this friday (tomorrow) that i’ll send drafts and that she was out of office too, she confirmed. Told her that she also wants revisions and brings up ideas, I want to limit that by sending her options so that she can mix and match… this way we further the process. She agreed. Will send her today instead of tomorrow.


    2016-10-27 | belinda.t
    Emailed all the drafts. It seems like she didnt look at the last round of drafts but the website. She was upset that items she asked were not done, but they were.

    Leave a Comment:




    Complaint Regarding Project’s Progress 
    Complaint | 2016-10-27 | Danny | #62036 |

    Dr. Ricketts called my line, was very upset. Project started since May with Marvin whom she had a bad experience with as far as communication cause he disappeared for over a month not responding. Then Marvin was not here anymore was transferred over to Belinda. Belinda took over, had a good experience with Belinda up until recently. Dr stated that she’s been trying to get a hold of us and was told that someone will get back to her but no one has. Finally she called me regarding this. Dr asked for some sort of compensation because of all the issues she’s been having working with us. Dr wants to get the project done asap.


    2016-10-27 | belinda.t
    sept 16th - changed fonts for her, talked to her that we cannot use exact font she sent, not unzipping. Spoke about designing remaining 5-7 pages. Will take time. //// oct 3: sent 6 designs, she loved it, made changes quickly hoping she'll approve but no //// oct 6: f/u no response //// oct 11: dr replied with list of ideas/changes. replied that designs will be submitted friday. she said she'll be gone anyway //// oct 25th: client called, was in meeting
    2016-10-27 | chandra.t
    5/27/17**
    2016-10-27 | chandra.t
    Waived 6 months, recurring resumes 5/27/16 $78 for web.
    2016-10-27 | danny.n
    Chan, please credit Dr. Ricketts the next 6 months. Dr had a bad experience with the project and was threatening to cancel and refund. LMK when done.

    Leave a Comment:




    Please call Dr. Ricketts closed
    Task: Other | 2016-10-25 | Desirae.G | #61899 |

    Wednesday morning 10/26 to discuss website
    847-980-5717


    Leave a Comment:




    Eye Wear, Vision Therapy, Eye Care Pages closed
    Ticket: Website | 2016-09-16 | Belinda | #59374 |

    Please go through each of these pages and use DIVI builder to make the pages look like http://www.thewatergatehotel.com/meetings-events

    Please only focus on the layout and photos, we can adjust the fonts later. Here is a link to all of her office photos that we may utilize.

    https://www.dropbox.com/home/websites/730northoptometry.com/_assets

    This will be an ongoing project, but please have these ready by 9/22.


    2016-10-06 | belinda.t
    Sent doctor updated designs. Been going back and forth. Closing ticket until she responds.

    Leave a Comment:




    Updating Fonts closed
    Ticket: Website | 2016-09-13 | Belinda | #59071 |

    Please update the font in the following areas on the website:

    1. Hero Text: “Eye WearVision TherapyEye Care” — change that to font listed below and make sure its smaller size to fit in one line

    2. H1 headings on inner pages: utilize the font listed below

    https://fonts.google.com/specimen/Cormorant+Unicase


    2016-09-16 | developerbrijesh
    done

    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-09-12 | Marvin A. | #58998 |

    Please adjust padding between the pictures and the text and the accordion and the text/picture above it.


    2016-09-14 | developerbrijesh
    done please check.
    2016-09-12 | marvin.a
    Adjust for padding here as well for the images and text.(http://a7f.14f.myftpupload.com/eyecare/)

    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-09-07 | Marvin A. | #58670 |

    For about us page, please follow image example. Use DIVI if possible. There should be 12 staff members.

    I have sent assets via email.


    2016-09-12 | developerbrijesh
    done please check
    2016-09-09 | marvin.a
    Status Update? Can you make the images flush to side of browser like in draft sent? Also Jody Ricketts link should be the same color as the rest. Links should turn red on hover. Unordered lists should look like in draft as well.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-09-06 | Marvin A. | #58530 |

    Hi Dr. Ricketts,

    I have added Athena and updated Dr. Walsh’s bio.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-09-01 | Marvin A. | #58441 |

    Hi Dr. Ricketts!

    I have uploaded a mockup of your inner page (about us). The amount of team members is unwieldy for just scrolling so I added links at the top just above the team photos to help get to the bio needed. In hindsight, we can also add a “Back to Top” link at each bio as well.

    I did not add in the lettering superimposed on the design because I felt it crowded the space and made it feel cluttered. Let me know, however, if you wish to see it what it would look like.

    Also please let me know where you would like to place “Athena” I did not see a bio for her, so I wasn’t able to judge where in the list of bios she should go.


    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-07-25 | Marvin A. | #55783 |

    In Eye Wear page,
    Remove what is currently there and instead:

    Create a grid/gallery of thumbnails provided of just the “_logo” images. When hovered on the “_logo” image, make the “_FR” image show up in its place. I will email the images directly.


    2016-08-02 | developerbrijesh
    done please check
    2016-07-29 | marvin.a
    I have uploaded the photos on the media library for you.
    2016-07-26 | developerbrijesh
    Media library showing error while uploaded images. See screenshot:- http://awesomescreenshot.com/0ee61qsz73

    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-07-19 | Marvin A. | #55432 |

    Make inner page header smaller (1/3).

    Adjust attached section: Re-oder the words “Eye Care Eye Wear Vision Therapy”

    Make the “Eye Care Eye Wear Vision Therapy” all caps and in Requiem font. Make font weight not bold.


    2016-07-28 | developerbrijesh
    i found all font files corrupted please provide us correct font file. thanks
    2016-07-22 | marvin.a
    Hi Brijesh, I have sent an email of the font needed. Please replace the font.
    2016-07-20 | developerbrijesh
    done

    Leave a Comment:




    Add Photos closed
    Task: Website | 2016-07-07 | Marvin A. | #54654 |

    Too large for attachment. Can be found on websites folder “_assets/070716”

    Add IMG_4060 on the contact page. Crop and resize if needed.

    Add IMG_4007 on the Eyecare page. This is a picture of a Pediatric Eye Exam.


    2016-07-11 | catherine.c
    updated.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-06-21 | Marvin A. | #53608 |

    Hi Dr. Ricketts,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): jodyricketts@gmail.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: jodyricketts@gmail.com

    CURRENT PROGRESS

    We are currently adding in the content you gave us. In the meantime you may see some pages that say “Coming Soon”.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-06-21 | Marvin A. | #53607 |

    Please Add logo and phone number on the white nav bar (left side) when scrolling.


    2016-06-21 | developerbrijesh
    done

    Leave a Comment:




    301’s 
    Notes | 2016-06-17 | Desirae.G | #53425 |

    http://730northoptometry.com/
    http://730northoptometry.com/index.html
    http://730northoptometry.com/about-us.html
    http://730northoptometry.com/eyecare.html
    http://730northoptometry.com/vision-therapy.html
    http://730northoptometry.com/eyewear.html
    http://730northoptometry.com/contact-us.html
    http://730northoptometry.com/pdf/Patient%20Information.pdf
    http://730northoptometry.com/pdf/Children%20New%20Patient.pdf


    Leave a Comment:




    Setup for Review closed
    Task: Other | 2016-06-17 | Marvin A. | #53370 |

    Hi Desirae,

    Please setup for review! (See Belinda)


    2016-06-17 | marvin.a
    fyi belinda

    Leave a Comment:




    Create tempsite closed
    Task: Other | 2016-06-13 | Marvin A. | #53092 |

    thanks


    2016-06-17 | desirae.g
    Hi Brijesh, can you make the paragraph font size a little bigger for the theme? Thank you!

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-02 | Marvin A. | #52453 |

    Hi Dr. Ricketts!

    I’m sure you must be very busy so I went ahead and made the changes to your draft listed below:

    Center the header image so that the ottoman is centered.
    Remove the “//”. The diamonds didn’t work out as I had hoped, so there is just a space.
    Add the VT image. I picked the best one of the two.

    Give me a call at your earliest convenience to go over the inner pages!


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-24 | Marvin A. | #51870 |

    Hi Dr. Ricketts,

    Here is your design draft based on what you gave me. I tried to stay as close to your layout with the suggestions that I had given you as well. Watergate’s header is monotone, so it is easier to see the text over it. I did not want to make your header black and white because it did not do your office justice with all the beautiful colors. So I adjusted there to be a frosted background to the logo so that is is legible while keeping the main image full color.

    Your brand’s red is a powerful color so I only wanted to use it as an accent to help make the a few things pop. Incorporating another color would muddle the overall “clean/modern” design so I decided against adding in another color.

    It may look unbalanced from afar, but once you zoom in to simulate how a person would normally view the site, it really does become much more balanced.

    Please let me know what you think!


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-09 | Marvin A. | #50842 |

    Hi Dr. Ricketts,

    Here is a draft based on what we talked about on the phone. I tried to incorporate a few of the things you had. We staggered the layout and superimposed most of the imagery to make the website feel more integrated rather than boxy. I remember you talking about your frames and how they are very unique with lots of personality. When possible, I tried to include pops of personality that didn’t take too much away from a modern “high end” feeling.

    I added the photo strip at the bottom for a pop of personality/color and to break up the staggered layout.

    You had mentioned that you could get photos taken to help personalize your site more. I kept this in mind when designing your site. We can always replace the frames with frames that you have at your office. We can also replace the lady with a professional picture of you or your entire team. We can incorporate nice photography of your office on the photo strip as well.

    I tried to keep the color tame within the design. If you wanted more color we could incorporate your brand’s secondary color as the colors of the button and your brand’s primary color into the headings. The reason I did not initially do that is because the black with the font chosen gives the site a more rich quality feeling.

    Please let me know what you think!


    Leave a Comment:




    Design Complaint 
    Complaint Notes | 2016-05-05 | Danny | #50607 |

    Spoke to Dr., Dr was “upset” and “disappointed” with the initial design Catherine had sent over. Stated that the work does not look like a professional designer did but an amateur one. Overall was very nice about it but expected more from us if she was spending thousands vs hundreds that she could ve done on squarespace like her colleague did that looks very nice. Mentioned that it initial concept was very boxy and did not integrate a lot of the things she mentioned that she wanted.
    Explained to her that the whole idea of the 1st draft is to gather all of these feedbacks so we can get a better direction on the concept and after a few revisions, it will be closer to her satisfaction.
    At this point, we will have a new “lead designer” work on this project that will coordinate with her to restart the interview. She liked that idea and was appreciative that i am getting this situated for her.


    2016-05-05 | danny.n
    Discussed this with Belinda and Catherine. Catherine stated that this was what she wanted cause she showed a few sites with all these characteristic. Belinda will reassign to Marvin and help him with further questions to figure out what she wants.

    Leave a Comment:




    Design Draft – resubmitted closed
    Task: Other | 2016-05-05 | Catherine C. | #50590 |

    Leave a Comment:




    Design Draft – resubmitted closed
    Task: Other | 2016-05-03 | Catherine C. | #50240 |

    Sorry, trying again.


    Leave a Comment:




    Design Draft – resubmitted closed
    Task: Other | 2016-05-03 | Catherine C. | #50238 |

    Attaching design draft.


    2016-05-03 | catherine.c
    Emailed to doctor.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-03 | Catherine C. | #50236 |

    Hello Dr. Jody Ricketts,

    Here is the design draft for your website. Please review and let us know your feedback. Thank you!


    2016-05-04 | jodyricketts@gmail.com
    Wow, Catherine. I don't like the layout or the colors. The background color is yucky and the layout is just a confusing patchwork of pictures. It looks generic; reflects that my practice is generic. In addition, there is almost no branding and it doesn't have a high-end luxury feel. Did you look at the links to websites that I like, in particular best dressed.us? I'm getting very concerned, 'best dressed' is a friend and she did her own site for a couple hundred. I'm paying several thousand. I expect my site to be cooler than hers.

    Leave a Comment:




    Web Design closed
    Task: New Project | 2016-04-28 | Catherine C. | #49969 |

    Hi Sachit,

    Please make a design for this client. Her current site is http://730northoptometry.com/

    Here are the notes:

    – likes colors red, gold, some black, accent color spring green (see FB & slider photos current site)
    – Focus on high-end feeling, luxury reflecting theme colors
    – highlight services : Advanced Eyecare, Eyewear – high end brands
    vision therapy
    Family eyewear – emphasis on pediactrics
    – She will send some site examples reflect high end, one example but doesn’t like too much black here… http://www.vacheron-constantin.com/
    – Likes info broken up with photos on pages like this one.. http://730northoptometry.com/vision-therapy.html
    – Make pages for Patient reviews/Testimonials, contact us with appt form
    – She currently has her own FB & G+ – She will send logo, doctor & staff photos, office photo

    Sites that she likes in overall appearance. Doctor is an eye doctor focusing on eye procedures. These sites are fashion sites. Please keep this in mind.

    http://www.bestdressed.us

    http://www.thewatergatehotel.com/?gclid=Cj0KEQjw6Ya5BRDdyOewyo_Z_64BEiQA-fVKexAH-g0pAjid_mQCJldbGOKBafXHzJ4zA9akIfrR-XgaAqPB8P8HAQ

    http://chicago.peninsula.com/en/default?gclid=Cj0KEQjw6Ya5BRDdyOewyo_Z_64BEiQA-fVKe6isaR6GnSq7YDsVWL-ZmS34Ux5nubX_dyQlte7bffoaAnZo8P8HAQ

    http://www.themagnificentmile.com/shopping/jewelry/

    Home

    Home

    http://www.wedgwood.com/?s0=GoogleAdWords&ad=78919544843&k=wedgewood&m=e&n=g&t=&p=&gclid=Cj0KEQjw6Ya5BRDdyOewyo_Z_64BEiQA-fVKe6C7H–LHjetyb-xGX6zzgA6dp1vfhZ7cigxcnuJRBoaAmYb8P8HAQ

    http://oliverpeoples.com/?gclid=Cj0KEQjw6Ya5BRDdyOewyo_Z_64BEiQA-fVKe3HtU9GkEWVibSURc4Eqf51pSraeOgjdBXD_5OJIjXQaAnFU8P8HAQ


    2016-05-03 | catherine.c
    Thank you. closing.
    2016-04-29 | catherine.c
    Please refer to current site for exact colors of red, gold, accent color spring green (inside some slider photos). Please add some black color to site as well. Thank you.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-04-27 | Catherine C. | #49850 |

    Hello Dr. Jody Ricketts,

    Welcome to Optimized360!

    My name is Catherine and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    Your username: jodyricketts@gmail.com
    Your password: 360_jodyricketts

    You can find the Design Questionnaire in the welcome box.

    Once I receive your questionnaire, I will give you a call to go over your feedback. If you see any sites that you like, feel free to email them to me at catherine.c@optimized360.com.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    Leave a Comment:




    Followup Note 
    Design | 2016-04-27 | Catherine C. | #49849 |

    Record F/Us as comments.


    2016-09-12 | marvin.a
    Hi Dr. Ricketts, Your "About Us" page is complete (http://a7f.14f.myftpupload.com/about-us/) We are working on your "Vision Therapy" page. We just need to adjust the spacing of the text in relation to the images. (http://a7f.14f.myftpupload.com/vision-therapy/) Testimonials Page is done (http://a7f.14f.myftpupload.com/testimonials/) Eye Care Page is done. We just need to adjust the spacing of the text in relation to the images. (http://a7f.14f.myftpupload.com/eyecare/) Additionally if you refresh the page, the new main image of your office should be updated. We just need your font in .ttf or .eot so that we can adjust it. If not, I can find a close replacement for Requiem.
    2016-09-12 | marvin.a
    Hi Dr. Ricketts, Your "About Us" page is complete (http://a7f.14f.myftpupload.com/about-us/) We are working on your "Vision Therapy" page. We just need to adjust the spacing of the text in relation to the images. (http://a7f.14f.myftpupload.com/vision-therapy/) Testimonials Page is done (http://a7f.14f.myftpupload.com/testimonials/) Eye Care Page is done. We just need to adjust the spacing of the text in relation to the images. (http://a7f.14f.myftpupload.com/eyecare/) Additionally if you refresh the page, the new main image of your office should be updated. We just need your font in .ttf or .eot so that we can adjust it. If not, I can find a close replacement for Requiem.
    2016-06-03 | marvin.a
    Hi Dr. Ricketts, Please go at your own pace as I don't mean to rush. I just want to make sure you feel that you are being taken care of and not forgotten. :) I don't seem to see any staff photos, but I was able to receive the bios. As for the main office pic, I did try to get as much as I could horizontally. The main issue was there was no more space vertically. I look forward to the new pic that you will be sending me and hopefully it will solve our issues! Again, please take your time as your health allows. I am here to help you in any capacity that I can. Sincerly, Marvin
    2016-06-03 | marvin.a
    Hi Marvin, So sorry for the delay. I think I should explain a bit so you don't get too frustrated with my timeline. Due to health issues I am only productive half of each day. In addition, 2 days ago my sixteen year old was diagnosed with the same disease. So we're really turned upside down here. However, I am very determined to complete the website as soon as I possibly can, so I will prioritize it. Attached are staff bios and pics. I have more images of each staff member if any are not working. The main office pic still needs tweaking; it's tilted slightly, not centered and I think you could pull out a bit so there's more shown on each side of the red/black cabinets. I'll crop one and forward it so you can see what I'm thinking and then put your professional touch to it. Thx
    2016-05-31 | marvin.a
    Hi Dr. Ricketts! Hope you had a wonderful Memorial Day Weekend! Just following up with you if you were able go over what I had to say about the design for the next pages. Please let me know what page you would want to see with the inner page and if you have any questions about my previous email!
    2016-05-17 | marvin.a
    F/u email
    2016-05-10 | marvin.a
    Hi Dr. Ricketts! Please take your time, I am always here if you have any questions or concerns regarding your design. I hope you like what you see! If not, I am confident we can work together to create a design closer to what you envisioned. I look forward to hearing back!
    2016-05-10 | marvin.a
    Hi Marvin, I need a couple days to delve into this as my schedule got crazy this week. I'll get back to you ASAP and I'll try to take some photos soon too. Thanks, Jody
    2016-05-05 | marvin.a
    Hi Dr. Ricketts! My name is Marvin and I had just spoke to Danny earlier this morning about working with you on your design. I reviewed the design notes and the previous draft that was submitted, but I would love to speak to you so that I can get a fresh perspective. Danny had let me know you are free between 1:30 PM - 2PM PST / 3:30 PM - 4PM CST. You should hear from me around then. Just to confirm, the best number to reach you at is (847) 980-5717 I look forward to talking to you!
    2016-04-27 | catherine.c
    Called dr. - set up appt to go over DQ & design on 4/28, 10am.

    Leave a Comment:




    SEO Note 
    Design | 2016-04-27 | Catherine C. | #49848 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus


    Leave a Comment:




    Development Note 
    Design | 2016-04-27 | Catherine C. | #49847 |

    Notes for development.

    – Copy
    – Animations
    – Assets
    – Forms


    Leave a Comment:




    Design Note 
    Design | 2016-04-27 | Catherine C. | #49846 |

    Initial design notes from client:


    2016-05-25 | marvin.a
    Hi Dr. Ricketts! Glad you enjoyed the design! I will have my developers try to make appt bar visible so that you don't have to scroll. Many people's browser size vary, so having this 100% perfect for every computer is not always possible. We do try to aim for the most common screen user, which is 21". For the 730 blog, I was thinking of having it automatically update as you post a new blog, instead of adding more squares, it will remove the oldest one and replace it with the newest posting. This is the best possible way to have this section without it getting cumbersome once you have a lot of postings. Great suggestion for the "//", I'm not sure if a circle would work since the overall layout is masculine, we can try a diamond! At worst, we can fall back on the circle. The next page to design would be what we call "Inner Page" this uses the design elements found on the homepage to use for all the pages we add to the site. Of course the content will change, but think of the entirety of your site as a magazine article. The front page is the most visual part to captivate the reader to stop and read. Once you start reading, the subsequent pages are designed similarly in order to make sure that you are not distracted from the information with too many visuals. Please let me know which "page" you would like to use as the base design for your "inner Page". The most common one to use is the Team page as it is a good combination of images and text. I will adjust the homepage design and see if I can make those two pictures work, but please let me know if you have any questions about the Inner Page design!
    2016-05-25 | marvin.a
    Hi Marvin, Wow! Looks fantastic! Just a couple of tweaks: Please center the main image so the center, black ottoman is roughly in the center of the pic. Can you change the '//' between the eyecare, vt, eyewear to maybe a dot or something more refined. In my logo there's nothing between the words and the letters are all caps. I'll attach a copy I am wondering if when it's full size on a computer if the whole first image including the 'Make Appt", 'Order CLs', 'Patient Forms' is visible without having to scroll. The '730 Looks Around Town' blog looks great. I am just wondering how it will work as we post more and more pics. Will there be a scroll bar? I have attached two VT pics for this main page. If you think artistically they don't work, I have more. I can also adjust the color or tone if it's not right. Over all I am very pleased with the look. What page should I start working on next? Thx
    2016-05-17 | marvin.a
    Called the doctor on her cell. Very appreciative that I called her. She is currently still taking pictures, but will send me what she has so far. She likes the overall design. She wants to have an online scheduler and online ordering of contact lenses also digital forms that are fillable. She focuses a lot on the little things. have to push her to look at the overall design. Told her the process of approving the design and etc. She seems to understand. I will replace the photos currently on the draft when she sends it to me then to approve. She is currently taking a very passive role.
    2016-05-05 | catherine.c
    Phone call with doctor. Feedback from draft.

    - Colors are off, not same as her current website
    - Wants something to catch people's eye
    - First draft layout not luxury or creative, she doesn't like the tiles with pictures, something anyone can do
    - There's no branding on draft
    - Take closer look at the example links she emailed

    2016-04-28 | catherine.c
    doctor likes these websites in over-all appearance:

    http://www.bestdressed.us

    http://www.thewatergatehotel.com/?gclid=Cj0KEQjw6Ya5BRDdyOewyo_Z_64BEiQA-fVKexAH-g0pAjid_mQCJldbGOKBafXHzJ4zA9akIfrR-XgaAqPB8P8HAQ

    http://chicago.peninsula.com/en/default?gclid=Cj0KEQjw6Ya5BRDdyOewyo_Z_64BEiQA-fVKe6isaR6GnSq7YDsVWL-ZmS34Ux5nubX_dyQlte7bffoaAnZo8P8HAQ

    http://www.themagnificentmile.com/shopping/jewelry/

    http://www.michellesinteriors.com/

    http://www.terrasse.com/

    http://www.wedgwood.com/?s0=GoogleAdWords&ad=78919544843&k=wedgewood&m=e&n=g&t=&p=&gclid=Cj0KEQjw6Ya5BRDdyOewyo_Z_64BEiQA-fVKe6C7H--LHjetyb-xGX6zzgA6dp1vfhZ7cigxcnuJRBoaAmYb8P8HAQ

    http://oliverpeoples.com/?gclid=Cj0KEQjw6Ya5BRDdyOewyo_Z_64BEiQA-fVKe3HtU9GkEWVibSURc4Eqf51pSraeOgjdBXD_5OJIjXQaAnFU8P8HAQ
    2016-04-28 | catherine.c
    - likes colors red, gold, some black, accent color spring green (see FB & slider photos)
    - Focus on high-end feeling, luxury reflecting theme colors
    - highlight services : Advanced Eyecare, Eyewear - high end brands, vision therapy
    - Family eyewear - emphasis on pediactrics
    - She will send some site examples reflect high end, one example but doesn't like too much black here... http://www.vacheron-constantin.com/
    - Likes info broken up with photos on pages like this one.. http://730northoptometry.com/vision-therapy.html
    - Make pages for Patient reviews/Testimonials, contact us with appt form
    - She currently has her own FB & G+ - She will send logo, doctor & staff photos, office photo

    Leave a Comment:




    Website Design (New Project) closed
    Task: New Project | 2016-04-26 | Danny | #49808 |

    – Dr. Ricketts (extremely nice)
    – Makeover
    – likes the site to be elegant and high-end
    – utilize the image of the office with the office color scheme for the site (dr stated she will provide a high resolution file for the office photo currently in the main page banner
    – All the photos on the site are hers (personalized), dr DOES NOT want to use any stock photos unless its for procedures.
    – Dr wants layout to be clean & open
    – Logo: request for high resolution or format that you would need
    – Dr has someone working on all her Social Media accounts so she will send link over when done to link, just put the logo/icons there in prep for linking.
    – Dr has a patient portal through her current office software, will also provide.
    – use 730northoptometry@gmail.com for the website email address.

    – Activate the Blog: dr is aware custom articles are $150 per article upon request in the future.

    Dr does have her member login which she has accessed already. Just remind her to use that to fill out preliminary design questionnaire.

    She is excited to get this custom design created and wants the site up soon so she will be cooperative and available.


    2016-04-27 | belinda.t
    Catherine, please contact the doctor with an introduction today. I've created a Projects folder for her and pasted some clean designs in there. But please talk to her regarding any other details for coloring, content, etc. Just FYI, she's an optometrist.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-04-26 | Danny | #49807 |

    Website: $2,000 + $49/m
    Mobile: 1,000 + $29/m
    Custom Blog: $500


    2016-04-27 | chandra.t
    Charged.
    2016-04-26 | danny.n
    electronically signed online.

    Leave a Comment:




    Phone Conference 
    Estimates | 2016-04-26 | Danny | #49792 |

    Dr. called in looking for makeover. Site is outdated and wants more elegant and high-end look. Pointed out to her that she has pictures that reflects that and with our custom from scratch we can design a site that will accurately portray this for her. Gave her overview of what we do and how effective our sites are when it comes to the primary focus which is to maximize visitor conversion. Dr liked that idea. Like how we manage the entire site for them and streamline the whole process. Dr looking to get started soon eitehr today or tom. SEnt her the contract to fax or order online. hot and ready to order. extremely nice. Call tomorrow if not finalized yet.

    Dr.-Jody-Ricketts
    2016-04-26 | danny.n
    called dr to see if she got proposal. Dr checked while i was talking to her. showed her how to login while on the phoen. dr in process of submitting payment electronically.

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
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    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-04-27
    Questionnaire: 2016-04-27
    Site Download/Site Sucker:
    Temporary Site:
    Concept: 2016-09-06
    Approved: 2016-06-17
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2017-02-07
    Live Online: 2017-01-18
    Analytics Setup: 2017-02-07
    Analytics Report or Jetpack Setup: 2017-02-07
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-09-06
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
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    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-04-26
    2016-04-27
    Mobile
    Fluid Responsive
    2016-04-26

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog
    2016-04-26

    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-04-26 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,749
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Custom Blog

    Custom Website-Based Blog

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * Article upon request ($100-$150 per article)

    Regular Price:

    Initial: Payments of
    Monthly:

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Custom Blog

    Custom Website-Based Blog

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Jody-Ricketts

    COMMENTS:

    2016-04-26 | danny.n
    called dr to see if she got proposal. Dr checked while i was talking to her. showed her how to login while on the phoen. dr in process of submitting payment electronically.