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    set up phone call – go over edits 
    Notes | 2018-01-12 | Catherine C. | #115227 |

    Friday 1/19 – 10am PT/ 12 pm ET

    Emailed Chuck to confirm.

    2018-01-19 | catherine.c
    LVM

    Leave a Comment:

    Creat Link closed
    Ticket: Website | 2018-01-10 | chuckhutchinson@austinpetmc.com | #114767 |

    can you make the immediate assistance connect to the page immediate assistance.

    2018-01-10 | catherine.c
    emailed completed.

    Leave a Comment:

    One Email Account Added 
    Accounting | 2017-08-09 | charles.b | #81356 |

    Please bill Chuck $5 per month for 1 new email account added.

    apmcsales@austinpetmc.com

    Leave a Comment:

    Email Questions closed
    Ticket: Technical | 2017-08-08 | Belinda | #81272 |

    can you send me the current list of email accounts we have online. I need to have the following people have email accounts:

    Chuck hutchinson
    Linda Hutchinson
    Brian Hutchinson
    apmcsales
    Brenda Keller

    We need the retain the info@ account as well. On the above accounts I authorize any additional monthly email fee (I think it is $5.00) for this list.

    2017-08-08 | belinda.t
    confirmed that he has 6 emails, usually comes with 5. Quoted $5 per inbox/email.
    2017-08-08 | belinda.t
    Thanks, I would like to discuss upgrade options in a month or two as well, thanks

    Leave a Comment:

    SEO options closed
    Task: Sales | 2017-06-05 | Catherine C. | #76975 |

    From Chuck:

    Please email Laura, and set up a time to discuss SEO Options, she has some questions on keywords, and I am ok with you talking to her, if there is a charge for additional SEO please let me know.

    lauraelizhutchinson@gmail.com

    2017-06-05 | justinn
    Already first page of Google - emailed Liz to see options on what she wants to optimize.
    2017-06-05 | catherine.c
    Sorry, thanks!
    2017-06-05 | danny.n
    Catherine, this is Justin's client. I am reassigning to justin.
    2017-06-05 | catherine.c
    I responded that you will you contact her.

    Leave a Comment:

    Blog Setup Quote $500 
    Design | 2017-02-28 | Belinda | #70504 |

    Per Danny

    2017-03-01 | catherine.c
    Chuck would like something simple. Used Divi builder blog module.
    2017-02-28 | catherine.c
    Emailed Chuck quote.

    Leave a Comment:

    videos page & blog closed
    Task: Website | 2017-02-28 | Catherine C. | #70475 |

    phone call with Chuck. Created Videos page for him to edit.
    He mentioned was suppose to get a blog while working with Marvin. Told him we would look into it for him.

    He also asked if we can install plugin for shopping cart. Question for Belinda. Mentioned that we can link to a third party shopping cart as well.

    2017-03-01 | catherine.c
    emailed Chuck options were for full blog = $500 or use a page.
    2017-02-28 | catherine.c
    verified with Justin, no blog. Will create a page and he can blog this way.

    Leave a Comment:

    call Chuck – update cc closed
    Ticket: Website | 2017-02-02 | Catherine C. | #68616 |

    Please call me regarding this, I recently got a different cc for the business account

    2017-02-02 | chandra.t
    Called Chuck, updated CC via photo (MasterCard ending in 4073).

    Leave a Comment:

    can not log in to wordpress closed
    Ticket: Other | 2017-02-02 | chuckhutchinson@austinpetmc.com | #68530 |

    chuckhutchinson@austinpetmc.com
    PW: 360_chuckhutchinson

    this is what I have for the login, but it does not work, please change to this format

    2017-02-02 | catherine.c
    emailed Chuck new login.
    2017-02-02 | catherine.c
    Emailed Chuck has past due. Will send login when paid.

    Leave a Comment:

    unable to log in closed
    Ticket: Website | 2017-01-10 | chuckhutchinson@austinpetmc.com | #66824 |

    reset login, cannot log in, Also need to set up blog.

    2017-01-18 | catherine.c
    No response. closing ticket.
    2017-01-10 | catherine.c
    Emailed chuck:
    There is currently a past due on your account. Please contact our accounting department and we would be happy to help you login to your site. Thank you.

    Leave a Comment:

    Past Due 
    Accounting | 2017-01-03 | Chandra | #66337 |

    Email past due $79 for web.

    2017-02-02 | chandra.t
    Chuck updated CC, paid past due.

    Leave a Comment:

    Email Creation closed
    Ticket: Other | 2016-12-15 | chuckhutchinson@austinpetmc.com | #65344 |

    Can you create an email account for Shea Mocker: Shea@Austinpetmc.com, and let me know when it is online

    2016-12-27 | catherine.c
    Spoke to Chuck. Did not want to create email because of additional fee.
    2016-12-22 | catherine.c
    Chuck's reply:
    This is not what I was told at all, please send me a copy of the agreement to see it in written form, and all other fees.

    Emailed Chuck copy of his contract & product definitions.
    2016-12-21 | catherine.c
    Chuck's reply: This is not what I was told at all, please send me a copy of the agreement to see it in written form, and all other fees.
    Requested material from Justin.
    2016-12-20 | rod.l
    Hello Dr. Chuck Hutchinson,

    You have gone over your first set of emails, we charge $20/m for a set of 5 additional emails. Please let us know if we should proceed.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #65344- and we will get back to you as soon as possible.

    Get HIPAA Compliant Emails

     Thank you!
    2016-12-19 | justinn
    Confirm if they want Shea created for the additional set of 5 emails -- once confirmed, notify Chandra to charge
    2016-12-19 | justinn
    Please notify client that we charge $20/m for a set of 5 additional emails. We should have charged for the 6 emails. So if we create Shea, this would be their 7th email correct? Our company provides 5 emails at no cost within their package. They are currently at 6.
    2016-12-19 | rod.l
    Justin, please let us know in what email cycle they are on. They currently have 6 emails with us.

    Leave a Comment:

    incomplete ticket closed
    Ticket: Website | 2016-11-26 | chuckhutchinson@austinpetmc.com | #63951 |

    the last ticket needed to change the opening hours to 8am M-F, the end hours were ok, but the opening hours were not corrected.

    Also, please check our Facebook, google+ and yelp links to make sure they are working. thanks

    2016-11-28 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    login to office365 settings 
    Notes | 2016-11-07 | Catherine C. | #62622 |

    Office portal login= chuck@AustinPetMemorialCenter.onmicrosoft.com
    Password= Austinpetmc3424!

    Leave a Comment:

    Change hours closed
    Ticket: Website | 2016-11-07 | chuckhutchinson@austinpetmc.com | #62562 |

    can you change the hours for monday to friday to close at 5 pm?

    2016-11-08 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    call to go over edits 
    Notes | 2016-10-27 | Catherine C. | #62092 |

    Chuck would like to discuss edits he left off with Marvin.
    Left him a voicemail & emailed.

    2016-10-27 | catherine.c
    Chuck will send detailed email about these:
    1. Would like pop up window for announcements
    2. Phone number in top right corner needs to change depending on time
    3. they are thinking of setting up a shopping cart. told chuck it would need to be a third party site and we would link to them.

    Leave a Comment:

    HTACCESS Backup 
    Notes | 2016-10-04 | Belinda | #60478 |

    Redirect 301 /search http://austinpetmc.com/
    Redirect 301 /xde/login.php http://austinpetmc.com/
    Redirect 301 /about.php http://austinpetmc.com/our-team/
    Redirect 301 /news/ http://austinpetmc.com/
    Redirect 301 /cremation/ http://austinpetmc.com/our-memorial-center/
    Redirect 301 /pet-loss-and-grief.php http://austinpetmc.com/pet-loss-and-grief/
    Redirect 301 /memorials/ http://austinpetmc.com/our-memorial-center/
    Redirect 301 /cremation/faq.php http://austinpetmc.com/faq/
    Redirect 301 /cremation/vet-services.php http://austinpetmc.com/pet-hospice-euthanasia/
    Redirect 301 /lylg.php http://austinpetmc.com/
    Redirect 301 /reviews.php http://austinpetmc.com/testimonials/
    Redirect 301 /cremation/directions-.php http://austinpetmc.com/contact-us/
    Redirect 301 /cremation/index.php http://austinpetmc.com/our-packages/
    Redirect 301 /contact.php http://austinpetmc.com/contact-us/
    Redirect 301 /privacy.php http://austinpetmc.com/code-of-ethics/
    Redirect 301 /xde/signup.php http://austinpetmc.com/
    Redirect 301 /xde/lostpass.php http://austinpetmc.com/
    Redirect 301 /xde/user.php http://austinpetmc.com/
    Redirect 301 /cremation/index11.php http://austinpetmc.com/our-memorial-center/
    Redirect 301 /index.php http://austinpetmc.com/

    Leave a Comment:

    Website offline closed
    Ticket: Other | 2016-10-01 | chuckhutchinson@austinpetmc.com | #60297 |

    can you check the site to make sure it is up and running.

    2016-10-04 | desirae.g
    Dr. Hutchinson's daughter just called and none of the pages are working on the website. Please look into this ASAP. She said she does not want us to contact Dr. once the problem has been resolved since he is "difficult to deal with"
    2016-10-04 | belinda.t
    Ticket has been completed. Closing ticket.
    2016-10-04 | belinda.t
    Hello Mr. Hutchinson,

    Your ticket #60297 labeled -Website offline- has been been updated.

    Your website is now back online. We did a manual reset of the website and updated your plugins and everything is showing properly. Please let us know if you continue to have issues. Thank you!
    2016-10-04 | belinda.t
    HTACCESS was adjusted.
    2016-10-03 | desirae.g
    Update 10/03/2016 - Client logged into his GoDaddy and deleted austinpeteuthenasia.com to see if that helped. Inquired about the redirects. Please notify him with update on website.

    Leave a Comment:

    Phone Call 
    Notes | 2016-09-21 | Desirae.G | #59638 |

    Zack, Dr. Hutchinson’s IT specialist, said that https://austinpetmc.remotewebaccess.com is no longer working (for them only, not their patients). It is supposed to take them to a local address of 192.168.1.186 but it is not loading. He is wondering if it is a forwarding issue or DNS issue. Advised that we will look into it and get back to him.

    Please call back 512-348-8324

    2016-09-21 | desirae.g
    Called back and advised that it has nothing to do with the client's domain or anything on our end.

    Leave a Comment:

    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-09-13 | Alec J. | #59140 |

    Leave a Comment:

    Google Review 
    Notes | 2016-09-13 | Justin | #59089 |

    Emailed client to congrat and ask for google review

    Leave a Comment:

    Create Emails closed
    Ticket: Technical | 2016-09-08 | Marvin A. | #58740 |

    Chuckhutchinson@austinpetmc.com

    Add these names followers by @austinpetmc.com

    Lindahutchinson
    Brendakeller
    Brianhutchinson
    Info
    Schedule

    Create a calendar called APMC. That is a shared calendar.

    —

    Please email “chuckhutchinson@mac.com” when complete.

    2016-09-09 | marvin.a
    Created emails and sending notification.

    Leave a Comment:

    Web Edit closed
    Ticket: Website | 2016-09-08 | Marvin A. | #58739 |

    Delete the July 4 reference currently on the home page.

    —

    Please email “chuckhutchinson@mac.com” when complete.

    2016-09-08 | chandra.t
    Updated and emailed.

    Leave a Comment:

    Going Live Items closed
    Task: Social | 2016-09-07 | Marvin A. | #58666 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting
    4. Add following lines to end of robots.txt file:

    User-agent: ia_archiver

    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2016-09-29 | catherine.c
    301s done.
    2016-09-19 | chandra.t
    Set up analytics reporting (works now!), please complete the rest.
    2016-09-08 | chandra.t
    Completed Statuscake, setup analytics but unable to set up email reporting (emailed Google Analytics support).

    Leave a Comment:

    Email: Your Website is Live 
    Design | 2016-09-07 | Marvin A. | #58665 |

    Hi Chuck,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://austinpetmc.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Marvin
    marvin.a@optimized360.com

    Leave a Comment:

    Old Site Info 
    Design | 2016-09-07 | Marvin A. | #58663 |

    A Record: 65.61.234.50

    MX: 5 mail.austinpetmc.com 65.61.234.50

    NS5.DARKFRENCHHOST.NET
    NS6.DARKFRENCHHOST.NET
    NS2.DARKFRENCHHOST.CA

    Leave a Comment:

    Web Edit closed
    Task: Website | 2016-09-07 | Marvin A. | #58635 |

    Missing the 4 middle feature images. See sample here: https://360controlpanel.com/wp-content/uploads/2016/06/austinpetmc_4.jpg

    2016-09-08 | developerbrijesh
    done

    Leave a Comment:

    Client Wants To Go Live closed
    Task: Technical | 2016-09-02 | Justin | #58516 |

    Please make changes to the site as requested in “Retain SEO Keywords” and make the site go live – please notify chuck & Justin once completed

    2016-09-07 | marvin.a
    Sent live notification.
    2016-09-07 | justinn
    Marvin verified that Title Tags and description Tags are preserved AS IS on existing site - please make this site go live ASAP - client requested as of Friday

    Leave a Comment:

    Retain SEO Keywords closed
    Task: Website | 2016-09-01 | Justin | #58443 |

    Client is 1st Page for Buda Pet Memorial Center & Austin Pet Memorial Center

    We need to preserve their great ranking and make sure these keywords are still implemented on the site

    2016-09-07 | justinn
    Thank you - if you have preserved AS IS on existing site with proofs to show - please make the site live ASAP - client wanted to go live as of Friday
    2016-09-07 | marvin.a
    Title and desc tags have been preserved AS IS via page source. screenshotted a few pages as proof.
    2016-09-07 | justinn
    Danny addressed to keep everything the same as it is on the old site
    2016-09-07 | marvin.a
    No Descriptions and title tag is "Pet Cremation | The Austin Pet Memorial Center" no location keyword in title or description. please advise.
    2016-09-02 | justinn
    Please complete Danny's comment September 2, 2016 and close task after done
    2016-09-02 | justinn
    Danny said: they don't have many pages so just make sure they do 301 redirects and I would preserve the meta title and descriptions the same on all those pages. I think they have about 10 pages so just to be safe, use the same for all those pages as the original site.
    2016-09-01 | marvin.a
    Confirm "Buda Pet Memorial Center - Austin Pet Memorial Center" for title tag.

    Leave a Comment:

    Remove Flag closed
    Task: Website | 2016-08-30 | Marvin A. | #58202 |

    Remove the CTA flag “our office is close”

    2016-08-31 | developerbrijesh
    done

    Leave a Comment:

    Web Edit closed
    Task: Website | 2016-08-30 | Marvin A. | #58189 |

    Add script to header

    script type=’text/javascript’ src=’https://tryhousecall.com/assets/BookingBar.js?company=66e359156690439497a4c333947f108a&path=Austin-Pet-Memorial-Center’>

    2016-09-07 | desirae.g
    Script has been added to header. Yelp & G+ reviews badges have been added to "Contact" page and footer. Closing.
    2016-08-30 | marvin.a
    Add "5 Star Yelp Review" and "5 Star G+ Review" badges on the contact us page and footer below the address.

    Leave a Comment:

    Live Request (9/6) 
    Design | 2016-08-30 | Marvin A. | #58188 |

    After labor day.

    Leave a Comment:

    Web Edit closed
    Task: Website | 2016-08-04 | Marvin A. | #56554 |

    Please copy over memorials using Divi.

    (http://austinpetmc.com/memorials/)

    I will send site sucker files to you to help.

    2016-08-31 | developerbrijesh
    done please check
    2016-08-30 | marvin.a
    Please have the form button at the bottom of page.
    2016-08-25 | developerbrijesh
    done please check
    2016-08-22 | developerbrijesh
    we are working on it.
    2016-08-19 | marvin.a
    Update?
    2016-08-15 | marvin.a
    Additionally, make the pictures separate from each other. Should not be clumped up into 1 gallery.
    2016-08-12 | marvin.a
    Missing biography's for the memorials. Should not be just images.
    2016-08-12 | developerbrijesh
    done please check
    2016-08-10 | developerbrijesh
    we are working on it.
    2016-08-08 | developerbrijesh
    For memorials section according to your example (http://austinpetmc.com/memorials/) that's are simple HTML site and for main page (http://austinpetmc.com/memorials/) are also has to be inner page of each one like (http://austinpetmc.com/memorials/?action=view&mid=44). then please let me know how can you manage this inner page content. in wordpress these section are manage with post type. So can we use post for this inner page.

    Leave a Comment:

    Email: Your Website is Ready 
    Custom Ready | 2016-06-28 | Marvin A. | #54113 |

    Hi Chuck,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username: chuckhutchinson@austinpetmc.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: chuckhutchinson@austinpetmc.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!

    Leave a Comment:

    Email: Social is Ready 
    Design | 2016-06-23 | Marvin A. | #53828 |

    Hi Chuck,

    Your facebook banner has been updated!

    Facebook: https://www.facebook.com/Austinpetmc/

    If and when you would like to make an update to this profile, please submit a ticket in your 360controlpanel.com or reach out via email at support@optimized360.com

    Leave a Comment:

    Create Social Media Accounts closed
    Task: Social | 2016-06-23 | Marvin A. | #53825 |

    Please create social media accounts

    2016-06-23 | marvin.a
    Created. Closing

    Leave a Comment:

    Email: Social Intro 
    Design | 2016-06-23 | Marvin A. | #53824 |

    Hi Chuck,

    It was great talking to you on the phone. We are in the process of updated your facebook banner (facebook.com/austinpetmc).

    Thank you and let us know if you have any questions!

    Leave a Comment:

    Client Approved! 
    Design | 2016-06-15 | Marvin A. | #53212 |

    Via Email

    2016-06-15 | marvin.a
    fyi

    Leave a Comment:

    Draft Submitted 
    Concepts | 2016-06-14 | Marvin A. | #53180 |

    Hi Chuck,

    Here is an adjustment based on your feedback. I decided to name the at home pick up “Courier Service” so that it may help make things a bit more clear.

    Please let me know what you think!

    Leave a Comment:

    Draft Submitted 
    Concepts | 2016-06-02 | Marvin A. | #52457 |

    Leave a Comment:

    Draft Submitted 
    Concepts | 2016-05-25 | Marvin A. | #51893 |

    Hi Chuck,

    Here is the design draft based on your choice of (kentuckyfacialplasticsurgery.com/). While I did what I could to personalize the type of design for you, I do recommend the first draft as it has more character and much more personalized.

    Leave a Comment:

    Draft Submitted 
    Concepts | 2016-05-10 | Marvin A. | #50939 |

    Hi Chuck,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I tried to go for a more personal compassionate, yet a more inviting design. I have included 2 copies that only switches out the main image to show you how it would look like with your “theme” image that you have been using with your marketing materials. While it is important to keep the branding the same with that image, I do highly suggest using the one I provided as it has more emotional impact. My suggestion would be to possibly move your “theme” image to the footer and replace the silhouette image.

    I chose to use your green and some accents of a darker and less saturated orange to help compliment the tone of the site. The area with the portrait of the cat is meant to be for “Featured Memorials”. The idea is to have 3-5 memorials there at a time, possibly the most recent. Any more than that would be overwhelming for the visitor.

    Please let me know what you think!

    Leave a Comment:

    301s 
    Design | 2016-05-09 | Jan S. | #50805 |

    http://austinpetmc.com/
    http://austinpetmc.com/search/
    http://austinpetmc.com/xde/login.php
    http://austinpetmc.com/about.php
    http://austinpetmc.com/news/
    http://austinpetmc.com/cremation/
    http://austinpetmc.com/pet-loss-and-grief.php
    http://austinpetmc.com/memorials/
    http://austinpetmc.com/cremation/faq.php
    http://austinpetmc.com/cremation/vet-services.php
    http://austinpetmc.com/lylg.php
    http://austinpetmc.com/reviews.php
    http://austinpetmc.com/cremation/directions-.php
    http://austinpetmc.com/cremation/index.php
    http://austinpetmc.com/contact.php
    http://austinpetmc.com/privacy.php
    http://austinpetmc.com/xde/signup.php
    http://austinpetmc.com/xde/lostpass.php
    http://austinpetmc.com/news/?action=category&ncid=1
    http://austinpetmc.com/news/?action=view&nid=11
    http://austinpetmc.com/news/?action=view&nid=32
    http://austinpetmc.com/xde/user.php?action=profile&uid=2
    http://austinpetmc.com/news/?action=view&nid=31
    http://austinpetmc.com/news/?action=view&nid=28
    http://austinpetmc.com/news/?action=category&ncid=2
    http://austinpetmc.com/news/?action=view&nid=21
    http://austinpetmc.com/news/?action=view&nid=18
    http://austinpetmc.com/news/?action=view&nid=12
    http://austinpetmc.com/news/?action=view&nid=9
    http://austinpetmc.com/news/?action=view&nid=7
    http://austinpetmc.com/news/?action=view&nid=3
    http://austinpetmc.com/cremation/index11.php
    http://austinpetmc.com/memorials/?action=group&mgid=1
    http://austinpetmc.com/memorials/?action=category&mcid=3
    http://austinpetmc.com/memorials/?action=category&mcid=2
    http://austinpetmc.com/memorials/?action=category&mcid=1
    http://austinpetmc.com/memorials/?action=category&mcid=4
    http://austinpetmc.com/memorials/?action=add
    http://austinpetmc.com/memorials/?action=view&mid=32
    http://austinpetmc.com/memorials/?action=view&mid=42
    http://austinpetmc.com/memorials/?action=view&mid=44
    http://austinpetmc.com/memorials/?action=view&mid=16
    http://austinpetmc.com/memorials/?action=view&mid=7
    http://austinpetmc.com/memorials/?action=view&mid=11
    http://austinpetmc.com/memorials/?action=view&mid=26
    http://austinpetmc.com/memorials/?action=view&mid=31
    http://austinpetmc.com/memorials/?action=view&mid=14
    http://austinpetmc.com/memorials/?action=view&mid=40
    http://austinpetmc.com/memorials/?action=view&mid=30
    http://austinpetmc.com/memorials/?action=view&mid=38
    http://austinpetmc.com/memorials/?action=view&mid=15
    http://austinpetmc.com/memorials/?action=view&mid=45
    http://austinpetmc.com/memorials/?action=view&mid=19
    http://austinpetmc.com/memorials/?action=view&mid=9
    http://austinpetmc.com/memorials/?action=view&mid=17
    http://austinpetmc.com/memorials/?action=view&mid=46
    http://austinpetmc.com/memorials/?action=view&mid=13
    http://austinpetmc.com/memorials/?action=view&mid=20
    http://austinpetmc.com/memorials/?action=view&mid=6
    http://austinpetmc.com/memorials/?action=view&mid=29
    http://austinpetmc.com/memorials/?action=view&mid=25
    http://austinpetmc.com/memorials/?action=view&mid=39
    http://austinpetmc.com/memorials/?action=view&mid=43
    http://austinpetmc.com/Buddies2013Bro(1).pdf
    http://austinpetmc.com/memorials/?action=user&uid=2
    http://austinpetmc.com/cremation/A_guide_to_planning_ahead.pdf
    http://austinpetmc.com/memorials/?action=group&mgid=1&page=2&limit=25
    http://austinpetmc.com/memorials/?action=view&mid=37
    http://austinpetmc.com/memorials/?action=view&mid=36
    http://austinpetmc.com/memorials/?action=view&mid=35
    http://austinpetmc.com/memorials/?action=view&mid=34
    http://austinpetmc.com/memorials/?action=view&mid=33
    http://austinpetmc.com/memorials/?action=view&mid=28
    http://austinpetmc.com/memorials/?action=view&mid=27
    http://austinpetmc.com/memorials/?action=view&mid=24
    http://austinpetmc.com/memorials/?action=view&mid=22
    http://austinpetmc.com/memorials/?action=add&mgid=1
    http://austinpetmc.com/memorials/?action=add&mcid=3
    http://austinpetmc.com/memorials/?action=view&mid=4
    http://austinpetmc.com/memorials/?action=add&mcid=2
    http://austinpetmc.com/memorials/?action=category&mcid=1&page=2&limit=25
    http://austinpetmc.com/memorials/?action=view&mid=18
    http://austinpetmc.com/memorials/?action=view&mid=10
    http://austinpetmc.com/memorials/?action=view&mid=8
    http://austinpetmc.com/memorials/?action=add&mcid=1
    http://austinpetmc.com/memorials/?action=add&mcid=4
    http://austinpetmc.com/index.php
    http://austinpetmc.com/memorials/?action=view&mid=5
    http://austinpetmc.com/memorials/?action=view&mid=2
    http://austinpetmc.com/memorials/?action=group&mgid=1&page=1&limit=25
    http://austinpetmc.com/memorials/?action=view&mid=1
    http://austinpetmc.com/memorials/?action=category&mcid=1&page=1&limit=25

    2016-09-07 | marvin.a
    http://austinpetmc.com/lylg.php is products page.

    Leave a Comment:

    Site Sucker and sitemap for 301s closed
    Task: Other | 2016-05-05 | Marvin A. | #50619 |

    This is very important. Especially the memorial section.

    2016-05-09 | jan.s
    I used SiteSucker, created a sitemap, provided the 301s in a new note, and uploaded all of it into the website folder, closing ticket.

    Leave a Comment:

    Create Tempsite closed
    Task: Other | 2016-05-05 | Marvin A. | #50618 |

    New speciality. No need to add in XMLs.

    2016-05-17 | jan.s
    The tempsite for Austin Pet Memorial Center was created, CP info is updated, autologin links were created, no .xml file was uploaded, brackets were updated, closing ticket.

    Leave a Comment:

    Please help contact client closed
    Task: Other | 2016-05-04 | Marvin A. | #50341 |

    I cannot get a hold of them. See F/U notes.

    2016-05-05 | marvin.a
    closing
    2016-05-04 | marvin.a
    fyi

    Leave a Comment:

    Email: Welcome! Get Started On Your Design 
    Design | 2016-04-29 | Marvin A. | #50054 |

    Hi Mr. Hutchinson,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Justin this afternoon to discuss your account and review the notes you had given Justin.

    Please let me know what time would be best to setup a phone conference with you next week. I am available M-F 9AM – 4PM PST. For our phone conference, if you have any samples of sites you like, please let me know so that I can pin-point the type of style you like. It does not have to be the same type of business as yours or even the same colors, but the general feeling you get from the site. I will also look for a few samples for you for our conference so it will be beneficial to be near a computer during our conference.

    I look forward to working on this design with you and I hope you have a great weekend!

    Leave a Comment:

    Followup Note 
    Design | 2016-04-29 | Marvin A. | #50053 |

    Record F/Us as comments.

    2016-05-17 | marvin.a
    We will be send up a mark up today. --- Sounds great, can't wait to see your feedback!
    2016-05-13 | marvin.a
    Hi Chuck! Let me know if you would like us to move forward to development or if there is anything you wanted to change prior to going to development!
    2016-05-04 | marvin.a
    Sent f/u email
    2016-05-04 | marvin.a
    LM on cell.
    2016-05-03 | marvin.a
    Sent f/u email.
    2016-05-03 | marvin.a
    LM on cell.
    2016-05-02 | marvin.a
    LM on cell.

    Leave a Comment:

    SEO Note 
    Design | 2016-04-29 | Marvin A. | #50052 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus

    Leave a Comment:

    Development Note 
    Design | 2016-04-29 | Marvin A. | #50051 |

    Notes for development.

    – Copy
    – Animations
    – Assets
    – Forms

    Leave a Comment:

    Design Note 
    Design | 2016-04-29 | Marvin A. | #50050 |

    Initial design notes from client:

    2016-06-15 | marvin.a
    Yes, assuming the actual text is editable. Also the courier wording need revision. Possibly: Pet pickup (home or clinic)
    2016-05-31 | marvin.a
    http://kentuckyfacialplasticsurgery.com/ Wants to see a draft like this site. More white.
    2016-05-11 | marvin.a
    Hi Chuck! We typically send the homepage design draft as this will prove as a blueprint when developing(coding) the site. The main takeaway from this "design stage" is to look at the overall style (color, structure, imagery). If you feel it is satisfactory, you can approve to move forward to development. There is no limit to how many pages you can have on your site. After development you will receive a temporary url where we will host your site privately so you can review how the website works as if it were a live website. This is where we flush out most of the content. Adding and adjusting written content and custom images (like the ones you provided me). Let me know if you would want me to provide you a visual example of how an inside page would look like. We don't typically do this, but I feel you are a more visual person so I would like to give you this option. Please let me know if we like the homepage design first before I proceed to provide you an example of an inner page.
    2016-05-11 | marvin.a
    Good start! We like elements of both. How many pages do we get?
    2016-05-05 | marvin.a
    Here are the current color codes we used on the website, they are a bit bright, feel free to soften the hues in them Color codes Orange: C : 5 M :54 Y :100 K :0 HEX: # EB8A23 rgb(235,138,35) > Green : C : 75 M :38 Y :100 K :31 HEX: #40632F rgb(64,99,47)
    2016-05-05 | marvin.a
    Wants something fresh and different. We are allowed to adjust the colors to something lighter. We are allowed to adjust the colors of the logo as well. Would like a sidebar. They are very proud of their process as they take it very seriously. They treat the pets with respect as much as any other funeral would with a human. Many places cremate multiple pets at a time, they do not. We need to go inviting and personal. their tagline is "Truly Private Pet Cremation" Their memorials section is very important to them and they will need a way to replicate the functionality. They do pickup from house, which no one typically does. Think: Respectful, personal, boutique, custom.

    Leave a Comment:

    New Project Notes closed
    Task: New Project | 2016-04-29 | Justin | #50033 |

    – Client gets up to 10 Custom Unique Content
    – Has pictures of his own to utilize if anything
    – Likes his logo
    – Their content is VERY important to them (they said that their clients read EVERY single page)
    – Please do 301 redirects
    – Wants the same colors as his original site
    – very nice guy

    Leave a Comment:

    New Order – Gold closed
    Task: Accounting | 2016-04-29 | Justin | #50031 |

    Website: $2,000 + $50/m
    Mobile: $500 + $29/m
    Facebook Re-Design: $0
    **1st 2 months waived

    Chuck_Hutchinson_WD
    2016-05-02 | chandra.t
    Charged.

    Leave a Comment:

    Website Estimate 
    Estimates | 2016-04-28 | Justin | #49929 |

    Spoke with Chuck – went over everything – showed him Pendergrass – told him client is in smithville (nearby him) – he likes the design – asked where we were located – told him Newport Beach, CA – he was part of a high rise building design near angel’s stadium – bonded with him abit more and asked him about his job – he likes our concepts – wants to get started – updated proposal with Facebook included

    Austin-Pet-Memorial-Center-Finalized
    2016-04-29 | justinn
    Spoke with Chuck - will send me his proposal today - will waive off 2 months off his monthly if he can get it to me today for end of the month
    2016-04-28 | justinn
    opened via sidekick

    Leave a Comment:

    Website Estimate 
    Estimates | 2016-04-25 | Justin | #49714 |

    Spoke with Chuck – he was driving – his daughter was in the car with him – content is very important to him – wants to create a design but keep the same colors – asked if we had any examples to show him or if we have done any other pet memorial centers – sent custom proposal – will send some concepts for him to see

    Austin-Pet-Memorial-Center
    2016-04-28 | justinn
    Emailed F/U - spoke with chuck - offered 30 Days MBG - he said he was looking at our concepts and more of how our designs look rather than counting us out because we dont have any pet memorial center sites - offered 30 Day MBG - told him i know he has pictures of his own and that he wants to maintain the colors - assuring him that I remember our convo and what his goals were - he seems interested - asked me to call back in an hour
    2016-04-26 | tri.l
    sent
    2016-04-26 | justinn
    opened via sidekick
    2016-04-25 | justinn
    please mail proposal
    2016-04-25 | justinn
    No examples were given to lead within my email
    2016-04-25 | justinn
    Asked Dr F & Belinda for concepts. Dr F's Response: Tell them they need to place an order, but we won't charge until they see the initial concept, after that, is a normal process. No concept without credit card # and order form.

    Leave a Comment:

  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-04-29
    Questionnaire: 2016-05-05
    Site Download/Site Sucker: 2016-05-05
    Temporary Site: 2016-05-05
    Concept: 2016-06-14
    Approved: 2016-06-21
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-06-28
    Design # and Download:
    Image Optim: 2016-09-07
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products: 2016-09-07
    Status Cake: 2016-09-08
    Live Online: 2016-09-07
    Analytics Setup: 2016-09-08
    Analytics Report or Jetpack Setup: 2016-09-19
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-06-14
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None

    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-04-29
    2016-04-29
    Mobile
    Fluid Responsive
    2016-04-29

    Videos


    Marketing


    Reputation


    Facebook
    2016-04-29

    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-04-28 | Justin | Website Estimate Ordered

    Gold Package

    Initial: 2 Payments of $1,250
    Monthly: $79/m

    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site Optimization

    Specialty Content | Search Submission

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x Brand New Concept & Up to 10 Custom Content - 30 Day Money Back Guarantee - No Contract (Month to Month)

    Facebook Re-Branding

    Regular Price: $499

    Initial: Payments of $0**
    Monthly:

    Facebook Re-Branding Included At No Additional Cost (Authorized by Justin N.)

    Regular Price:

    Initial: Payments of
    Monthly:

    Austin-Pet-Memorial-Center-Finalized

    COMMENTS:

    2016-04-29 | justinn
    Spoke with Chuck - will send me his proposal today - will waive off 2 months off his monthly if he can get it to me today for end of the month
    2016-04-28 | justinn
    opened via sidekick
    Estimates | 2016-04-25 | Justin | Website Estimate Expired

    Silver

    Initial: 2 Payments of $999
    Monthly: $79/m

    Selected Design

    Pre-Selected Design

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    On-Site Optimization

    Specialty Content | Search Submission

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x Design from Gallery (Can Change Color of Design) - 5 Custom Content - No Contract - Month to Month

    Gold

    Regular Price: $3,499

    Initial: 2 Payments of $1,249
    Monthly: $79/m

    Silver Package

    Everything on Silver Package Plus

    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Brand New Concept & 10 Custom Content - No Contract (Month to Month)

    Regular Price:

    Initial: Payments of
    Monthly:

    Austin-Pet-Memorial-Center

    COMMENTS:

    2016-04-28 | justinn
    Emailed F/U - spoke with chuck - offered 30 Days MBG - he said he was looking at our concepts and more of how our designs look rather than counting us out because we dont have any pet memorial center sites - offered 30 Day MBG - told him i know he has pictures of his own and that he wants to maintain the colors - assuring him that I remember our convo and what his goals were - he seems interested - asked me to call back in an hour
    2016-04-26 | tri.l
    sent
    2016-04-26 | justinn
    opened via sidekick
    2016-04-25 | justinn
    please mail proposal
    2016-04-25 | justinn
    No examples were given to lead within my email
    2016-04-25 | justinn
    Asked Dr F & Belinda for concepts. Dr F's Response: Tell them they need to place an order, but we won't charge until they see the initial concept, after that, is a normal process. No concept without credit card # and order form.