Beyond The Smile Dental

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    Profile ID: 102117




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

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    TMD page – spacing fixed 
    Notes | 2018-02-27 | Catherine C. | #118431 |

    Leave a Comment:




    site edits closed
    Ticket: Website | 2018-02-14 | Catherine C. | #118074 |

    1. http://beyondthesmiledental.com/contact/
    Please change the business card on this page to the new one enclosed; Use the PDF and create a JPG.

    2. http://beyondthesmiledental.com/office-promotions/
    – Recreate office promo – Spring Tooth Whitening Special
    – Match design of this promo with the New Patient Coupon
    – the new patient coupon – please shrink it to business card size and have it pop open when clicking on the new coupon link enclosed.
    – Spring tooth Special should match size of New Patient Coupon

    3. Remove the old contact: info@beyondthesmiledental.com as it is never used; (also inactivate its corresponding email. – DONE)

    4. http://beyondthesmiledental.com/oral-disease-prevention/
    – TMD link – create a post, add new content from doc.
    – format page to match all other posts

    5. http://beyondthesmiledental.com/instructions/
    Save TMD doc as PDF – link Conservative TMD Therapy to this PDF

    fwdwebsiteeditsoraldiseasepreventiontmddocumentn
    2018-02-19 | catherine.c
    Use this link: https://www.dropbox.com/sh/2ohub533kaqunit/AABkvTCqi8RSnYrRzrwtJ_Z_a?dl=0
    2018-02-16 | developershafiq
    Kindly check the Attachment,Getting error on opening ZIP file ,Size of attachment is 1KB

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    add promo closed
    Ticket: Website | 2017-11-14 | Catherine C. | #104529 |

    2017-11-14 | catherine.c
    Ticket has been completed. Closing ticket.

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    Past Due 
    Accounting | 2017-08-04 | Chandra | #81133 |

    Email past due $99 for web.


    2017-08-07 | chandra.t
    Doctor updated expiry date and security code for Visa ending in 1901, paid past due.

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    Please Archive BRC & Remove Link closed
    Task: Social | 2017-05-24 | Justin | #76303 |

    Please archive their business listing and remove from their site – ask Dr F if you have any questions


    2017-05-25 | sanjay.d
    Ticket has been completed. Closing ticket.
    2017-05-25 | sanjay.d
    Beyond The Smile Dental a/c on BRC has archived.
    2017-05-25 | jan.s
    Reassigned to Sanjay.

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    Stop Charges closed
    Task: Website | 2017-05-24 | Justin | #76302 |

    Please cancel Rep Management – doctor didnt see the value in it


    2017-05-24 | chandra.t
    Stopped Rep Management charges.

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    Spacing closed
    Task: Website | 2017-04-25 | Desirae.G | #74342 |

    ORAL DISEASE PREVENTION
    Please decrease spacing below “Children’s Dental Health” and the bullet points (see screenshot below).


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    Web Edits via Email closed
    Ticket: Website | 2017-04-07 | Desirae.G | #73206 |

    Please remove the office promotion that expired March 31 concerning tooth whitening.

    Insert new promotion:
    APRIL IS ORAL CANCER PREVENTION MONTH
    Free oral cancer examinations Wednesday, April 26, 2017 by appointment only.

    -replace icon with the one attached


    2017-04-07 | chandra.t
    Ticket has been completed. Closing ticket.

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    Email: Your Website is Live 
    Design | 2017-03-03 | Desirae.G | #70749 |

    Hello Dr. Henry,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://beyondTheSmileDental.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-03-03 | Desirae.G | #70750 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting


    2017-03-06 | catherine.c
    no 301s.
    2017-03-03 | desirae.g
    #1 and #3 have already been completed

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    Missed Call closed
    Task: Website | 2017-03-01 | Chandra | #70575 |

    Please call doctor, mentioned he emailed you some edits and wanted to discuss 412-849-9327.


    2017-03-01 | desirae.g
    No email from Dr. I'll email him since I don't have time to call today. Thank you!

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    Follow Up 
    Notes | 2017-03-01 | Desirae.G | #70539 |

    Emailed Dr. Henry to let him know that all website edits have been completed and requested to go live.


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    Please Set Up BRC closed
    Task: Social | 2017-02-28 | Justin | #70502 |

    Please set up send doctor to view first before adding to site – once created ask if he is ready to place it on his website


    2017-03-16 | jan.s
    The Business Review Central profile for Beyond The Smile Dental passed review, followed up via email to provide credentials, closing task.
    2017-03-14 | jan.s
    The Business Review Central profile for Beyond The Smile Dental was submitted for review, currently waiting for results.
    2017-03-10 | jan.s
    I will need additional 2-3 business days to complete this due to high volume tasks for BRCs.
    2017-03-08 | alec.j
    Jan any update on this setup?

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    New Order – Reputation Management Promotion closed
    Task: Accounting | 2017-02-28 | Justin | #70501 |

    Reputation Management: $100/m
    **6 Months Waived – recurring starts 8/28/17


    2017-02-28 | chandra.t
    Set to charge 8/27/17.

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    Reputation mgmt cal 
    Notes | 2017-02-28 | Paige Nichols | #70499 |

    Call transferred to me from Dr Henry. called in and said he wanted the reputation mgmt added to his website with the promo going on for free set up and 6 mths free service for it.


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    Follow Up 
    Notes | 2017-02-27 | Desirae.G | #70365 |

    Emailed Dr. Henry a notification of completion for website edits and asked if he is ready to go live.


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    Adjustment closed
    Ticket: Website | 2017-02-21 | Desirae.G | #69964 |

    Please increase the width of the body of each page. Should only be increased slightly.


    2017-02-24 | developerbrijesh
    we have fix this please check if you have any changes then guide us
    2017-02-23 | desirae.g
    Brijesh, I am emailing you screenshots of adjustments.
    2017-02-23 | rod.l
    Please verify change and close ticket. Thanks.
    2017-02-23 | developerbrijesh
    I have change the contener width please check and let me know if any tweaks

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    Web Edits closed
    Ticket: Website | 2017-02-20 | Desirae.G | #69804 |

    HOMEPAGE; WELCOME TO OUR DENTAL PRACTICE; READ MORE
    (under “Oral Organisms Associated with Systemic Disease”)
    -add the following items to the table right below “Aggregatibacter actinomycetemcomitans” (these will be in the same column)

    Tannerella forsythia
    Fusobacterium nucleatum
    Treponema denticola


    2017-03-01 | catherine.c
    Completed.
    2017-02-28 | developerbrijesh
    done please check
    2017-02-27 | desirae.g
    Brijesh, respond ASAP and see below to fix.
    2017-02-23 | desirae.g
    Brijesh, please see comment below and fix ASAP.
    2017-02-21 | desirae.g
    Brijesh, you did not follow directions. The following items were supposed to be place RIGHT BELOW “Aggregatibacter actinomycetemcomitans” ON THE LEFT SIDE, same column. Fix immediately.
    2017-02-21 | developerbrijesh
    done please check
    2017-02-20 | desirae.g
    Please notify Desirae when edits are complete.

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    Web Edits via Email closed
    Ticket: Website | 2017-02-06 | Desirae.G | #68864 |

    SALIVARY DIAGNOSTICS
    -“How it works” section move the image to the RIGHT and move the title and paragraph text to wrap around the image on the LEFT (text should be on the left, image on the right)
    -“Individualized Preventive Medicine” section move image to the RIGHT and move the title and paragraph text to wrap around the image on the LEFT (text should be on the left, image on the right)


    2017-02-17 | alec.j
    Desirae, please F/u, it's almost two weeks!
    2017-02-07 | chandra.t
    Ticket has been completed. Closing ticket.

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    Web Edits via Email closed
    Ticket: Website | 2017-02-02 | Desirae.G | #68643 |

    Systemic Inflammation and Oral Health:
    (under “Oral organisms have been associated with systemic disease”)
    -format this list as a table; should look like the one in the attached document but without the colors

    *include lines/boxes in the table if possible


    2017-02-03 | desirae.g
    Thank you!
    2017-02-03 | developerbrijesh
    done please check and ignore previous comment
    2017-02-03 | developerbrijesh
    please attach document .
    sorry for previous comment
    2017-02-03 | developerbrijesh
    please provide proper ftp details for replacing code.

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    Spacing closed
    Task: Website | 2017-02-02 | Desirae.G | #68611 |

    Homepage; “welcome to our dental practice”; READ MORE button
    -decrease spacing between the title header and paragraph text (see below)


    2017-02-03 | developerbrijesh
    done please check.

    Leave a Comment:




    Web Edits via Email closed
    Ticket: Website | 2017-01-31 | Desirae.G | #68429 |

    ORAL DISEASE PREVENTION; CAVITIES:
    -(“Prevention” section) add a line space after each numbered point

    ORAL DISEASE PREVENTION; GUM DISEASE:
    -(“Prevention” section) add a line space after each numbered point

    HOMEPAGE; WELCOME SECTION; READ MORE BUTTON:
    -delete current content on this page (once you click “read more” button on home page, it will take you to an About page; delete this content)
    -copy/paste text from the attachment below and add it to this page

    SYSTEMIC-INFLAMMATION-AND-ORAL-HEALTH
    2017-02-02 | developerbrijesh
    All points completed please check

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    Comp.Of Tickets& product intro. emailed 
    Marketing | 2017-01-30 | Alec J. | #68281 |

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    email edits closed
    Ticket: Website | 2017-01-30 | Catherine C. | #68251 |

    1. Correction 10 – SALIVARY DIAGNOSTICS BUTTON: test menu:
    please delete the 1 st title name crossed out above and substitute the following:

    Herpes Simplex Virus Detection:

    2. Correction # 11 – Location
    change text to this:

    We are centrally located approximately 7 minutes from the Pennsylvania border and 7 minutes from the Ohio border off Interstate US 22 at Exit 4 – Three Springs Drive in Weirton, West Virginia. From Three Springs Drive, turn at the stoplight near the church toward the Kroger Plaza. Our building is addressed as 200 Saint Thomas Drive.

    3. Correction12- ORAL DISEASE PREVENTION BUTTON – Tooth decay : Statistics :
    Please insert a period between the word “childhood” and the word “As”


    2017-01-30 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-30 | catherine.c
    Emailed doctor completed.

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    replace PDF closed
    Ticket: Website | 2017-01-30 | Catherine C. | #68247 |

    New Patients > Instructions > Following Dental Prodecures (PDF)
    Update PDF with this one
    https://www.dropbox.com/s/vx3ekira9mc2trg/dentalprocedures_012017.pdf?dl=0


    2017-01-30 | catherine.c
    Emailed doctor completed.

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    Instructions edit closed
    Ticket: Website | 2017-01-30 | Catherine C. | #68245 |

    beyondthesmiledental.com/instructions/
    New Patient > Instructions

    Please type the list as follows with changes in the names and order of the list, making sure their links are still accurate to their respective instruction sheet PDFs.

    Following Routine Dental Procedures
    Following Oral Surgery Procedures
    Referral to a Dental Specialist
    Home Tooth Whitening Instructions
    Conservative TMD Therapy
    Mouth Guard Care


    2017-01-30 | catherine.c
    Emailed doctor completed.
    2017-01-30 | catherine.c
    Looks good. Thanks.
    2017-01-30 | sanjay.d
    New name and order of the list updated.

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    About Proofreading 
    Complaint | 2017-01-18 | Desirae.G | #67451 |

    “I do have a concern, however. It does not seem like any of your editors proof what they type. There a quite a few instances of errors from the originals I send you. When corrections are made no one on your end proofs for punctuation, or grammatical accuracy. Kind of disappointed about this. Example: I just had you make a change in main page “location” and the text no longer makes any sense as written. Didn’t anyone think it looked strange or question that?”


    2017-01-18 | desirae.g
    FYI Justin. He's very happy with the website but sometimes I don't think he realizes that we are adding content exactly from what he sends. I'm taking care of it.
    2017-01-18 | desirae.g
    The changes he is referring to followed exactly what was shown in the screenshot he sent for website edits. I have emailed him that screenshot to clarify and addressed his concern.

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    Web Edits via Email closed
    Ticket: Website | 2017-01-17 | Desirae.G | #67358 |

    Oral Disease Prevention:
    -add the following text ABOVE “cavities”

    TWO OF THE MOST COMMON DISEASES OF MANKIND, ARE ORAL DISEASES

    Both gum disease (periodontal disease) and tooth decay (dental caries) are the most common diseases in the world. According to The World Health Organization, tooth decay and gum disease have historically been considered the most important global oral health burdens and largely reflect distinct risk profiles across countries related to living conditions, lifestyles, and the implementation of preventive oral health systems. Their impact on individuals and communities is considerable as a result of the pain and suffering, impairment of function, and reduced quality of life they cause.

    The mouth is filled with many different living organisms and their site-specific communities known collectively as the “oral biome”. This community of organisms coats the teeth, tongue, gums, and other places in the mouth with a sticky adhesive film called dental plaque or biofilm. Some of the organisms that comprise plaque biofilm are innocuous and helpful, while others are harmful, disease-causing, pathogens. Every individual’s oral biofilm profile is as specific to them as their own fingerprint. Specific bacteria in the biofilm are the organisms involved in the progression of dental diseases such as tooth decay and gum disease. The root causes of which are: biofilm imbalance or infection, poor saliva or inadequate saliva flow, a destructive diet with frequent snacking and acidic drinks, and poor home care or wrong home care routine.

    Oral diseases share a core group of modifiable risk factors with the four most prominent noncommunicable diseases – cardiovascular diseases, diabetes, cancer, and chronic obstructive pulmonary diseases; modifiable means these are preventable risk factors that are related to lifestyles. Additionally, the some of the same oral pathogens that cause gum disease and tooth decay can pose a significant threat for heart diseases, having been found on heart valves, in coronary arteries, and invading blood vessel walls; still other oral pathogens have been implicated in a multitude of systemic infections and complications.

    —————————-

    -add the text AND IMAGES from the attached document, “Tooth Decay” as a POST and name as “Cavities”
    -link “Cavities” on the Oral Disease Prevention page to the “Cavities” post

    -add the text AND IMAGES from the attached document, “Gum Disease” as a POST and name as “Gum Disease”
    -link “Gum Disease” on the Oral Disease Prevention page to the “Gum Disease” post

    GUM-DISEASE-1 TOOTH-DECAY
    2017-01-17 | chandra.t
    Ticket has been completed. Closing ticket.

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    Web Edits via Email closed
    Ticket: Website | 2017-01-11 | Desirae.G | #66956 |

    News:
    -remove article “NOT MUCH EVIDENCE EXISTS FOR REMOVAL OR RETENTION…”
    -add the text from the document attached to this page

    news-addtions-1-10-17
    2017-01-11 | rod.l
    Ticket has been completed. Closing ticket.

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    Web Edits via Email closed
    Ticket: Website | 2017-01-10 | Desirae.G | #66838 |

    Salivary Diagnostics:
    -change “Oral Herpes Simplex Virus Detection” to “Oral Chlamydia and Gonorrhea Detection”
    -(under “Resources”) replace “Oral DNA Labs” with “Access Genetics”

    Home, The Mouth section:
    -(3rd paragraph) remove “Also called biofilm” and capitalize “T” in “This colony of microorganisms…”

    Services, Services by Category:
    -(under “Diagnostic”) replace the following…
    gum disease susceptibility
    inflammatory risk
    human papilloma virus
    drug tolerance and metabolism

    …with the list below:
    drug tolerance and metabolism
    human papilloma virus
    oral chlamydia and gonorrhea
    oral candida

    LINK EACH TO ITS CORRESPONDING PAGES and INDENT this list (should be a 2nd indentation)

    Services, Services by Category:
    -(under “Gum Treatment”) add the following…
    salivary diagnostics:
    periodontal risk
    periodontal pathogen
    inflammatory risk

    INDENT “PERIODONTAL RISK” AND SO ON (should be a 2nd indentation)

    Footer, Location:
    -remove “you can easily find us by exiting”
    -remove the period after “US 22”
    -remove “turning”
    -remove “Our office building is”
    -change the period to a comma after “Saint Thomas Drive”

    Home, Why Us:
    -(last bullet point) replace the word “goal” with the word “aim”
    -add the text below as a new bullet point
    “We do not believe in “selling” health care. An alarming trend that you may see in some larger corporate and chain store dental settings is an “up sale” in dental services. Often these practices are owned and managed by investors, instead of dentists. As such, they are set-up for profit and may give salary incentives to reach production goals. We think that is bad for healthcare and not in your best interest.”


    2017-01-16 | belinda.t
    Ticket has been completed. Closing ticket.
    2017-01-16 | alec.j
    Belinda, have we sent an update email to the client about the extended time frame on this ticket?
    2017-01-11 | alec.j
    Belinda, do we need to update the client and update this status from "submitted"?

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    Content closed
    Ticket: Website | 2017-01-03 | Desirae.G | #66335 |

    New Patients > Resources
    -please add the attached document to this page and label as “Taking Ownership of Your Health”

    Resources-TAKING-OWNERSHIP-OF-YOUR-HEALTH
    2017-01-04 | chandra.t
    Ticket has been completed. Closing ticket.

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    Add Content closed
    Ticket: Website | 2016-12-29 | Desirae.G | #66131 |

    News page:
    -copy & paste content from the document attached to the News page

    NEWS
    2016-12-29 | rod.l
    Ticket has been completed. Closing ticket.

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    CC Update 
    Accounting | 2016-12-01 | Chandra | #64303 |

    Doctor updated CC via phone (Visa ending in 1901).


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    Follow Up 
    Notes | 2016-12-01 | Desirae.G | #64302 |

    Emailed Dr. Henry to see if he is ready to officially go live.


    2016-12-27 | desirae.g
    Update - called Dr. Henry to see if he is ready to go live, since he mentioned a while back his goal to go live is mid-December, and left VM.
    2016-12-16 | desirae.g
    Update - emailed Dr. Henry again to see if he is ready to go live. I forgot to add a note in here that I spoke to him a little bit ago (beginning of December) about his goal of going live this month, and he has been so busy he hasn't had time to review the website one more time before going live.

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    Please Remove Additional Domain closed
    Task: Technical | 2016-11-28 | Justin | #63966 |

    Please do not renew ADDITIONAL domains.

    H E Henry DDS.


    2016-11-28 | chandra.t
    Turned off auto renew for beyondsmiledental.com.
    2016-11-28 | justinn
    Chandra, please stop additional charges for alias domain

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    Alias Domain Increase Email Sent 
    Notes | 2016-11-22 | Justin | #63817 |

    1 additional $25/y


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    Web Edits via Phone Call closed
    Ticket: Website | 2016-11-16 | Desirae.G | #63368 |

    -fix ALL paragraph spacing throughout website (see attached); spacing between the end of the paragraph and headers are different.

    -New Patients > Policy > change to “Privacy Practices”

    Home page under “Why Us”
    -please make a bulleted list


    2016-11-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-17 | developerbrijesh
    Done
    2016-11-17 | jessica.c
    Doctor called to fix text: Navigation Menu "New Patients": Sub-Menu item: Change "Privacy Practices" to "Policy" Policy Page: 4th bulletin, change "Policy Private Practices" to "Privacy Practices"
    2016-11-17 | developerbrijesh
    Done Please Check

    Leave a Comment:




    Forms closed
    Ticket: Website | 2016-11-14 | Desirae.G | #63062 |

    under New Patients > Instructions
    -please add the attached forms to the “Instructions” page and label accordingly

    INSTRUCTIONS-FOLLOWING-DENTAL-PROCEDURES INSTRUCTONS-MOUTH-GUARD-CARE-
    2016-11-14 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Salivary Diagnostics closed
    Ticket: Website | 2016-11-11 | Desirae.G | #63043 |

    Please replace all content on the “Salivary Diagnostics” page with the information in the attached document (include images as well)

    salivary-diagnostics-button
    2016-11-14 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Google Review 
    Notes | 2016-11-08 | Desirae.G | #62727 |

    From Dr. Henry,
    “Likely the best dental website design companies available. Unique, custom designs, easy to work with, very patient with particular people like me. They designed something that met all my expectations and more. My designer, Desirae was the best, mostly because she understood my ideas and developed them well into a website I’m proud of.”


    2016-11-08 | justinn
    Good job Des!
    2016-11-08 | desirae.g
    FYI Justin. Yay!

    Leave a Comment:




    Forms closed
    Ticket: Website | 2016-11-07 | Desirae.G | #62664 |

    -Please add “Policy-Privacy” form to the “Policy” pageand label according to the file name.
    -Please add “Resources” form to the “Resources” page and label according to the file name.

    POLICY-PRIVACY-PRACTICES RESOURCES-HIPAA-FAQ

    Leave a Comment:




    Web Edits via Phone Call closed
    Ticket: Website | 2016-11-01 | Desirae.G | #62299 |

    Oral Disease Prevention
    -please add “Tobacco Use” to the list and add the attached files to that page

    RESOURCES-SMOKING-CESSATION Smoking-During-Pregnancy-March-of-Dimes TobaccoOralChanges TobaccoQA TobaccoSystemicDiseases
    2016-11-07 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Forms closed
    Ticket: Website | 2016-10-27 | Desirae.G | #62045 |

    Please link all forms to their respected pages (under “New Patients” button).
    Forms are here:
    https://www.dropbox.com/sh/fgjpjh3nfq9scs0/AACz2PrUgqB6ZaIu9NptLLqoa?dl=0


    2016-10-28 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    link Forms & Services closed
    Task: Website | 2016-10-24 | Catherine C. | #61784 |

    1. Please link Forms to documents in Media Library. If document not available, add “#” link.

    2. Link any services available under posts.


    2016-10-25 | desirae.g
    I have requested forms from Dr. Henry.

    Leave a Comment:




    Organize Content closed
    Ticket: Website | 2016-10-19 | Desirae.G | #61463 |

    Please organize menu and pages according to the outline attached below.
    “Oral Disease Prevention” and “Salivary Diagnostics” buttons (bottom) should have posts added accordingly.

    Please notify Desirae once completed.

    New-Patients-Button
    2016-10-24 | desirae.g
    Can you please have the forms and posts all linked to their appropriate forms/posts?
    2016-10-21 | catherine.c
    completed.
    2016-10-19 | catherine.c
    Contents of Word Document:

    New Patients > Patient Forms
    1. Forms
    -- Registration
    -- Health History
    -- HIPPA Authorization
    -- Records Release
    -- Student health Information Release
    2. Policy
    -- General Office Policy
    -- Financial Policy
    3. Instructions
    -- Following Oral Surgery Procedures
    -- Following Restorative Treatment
    -- Mouthguard Care
    -- Orthodontic Appliance Care
    -- Tooth Whitening
    4. Resources

    Services
    1. Services by Category List
    2. Detailed Service Descriptions Library
    3. Procedural Animations Library

    (bottom of page)
    Oral Disease Prevention - add these topics to this post
    1. Cavities
    2. Gum Disease
    3. Oral Cancer
    4. TMD
    (bottom of page)
    Salivary Diagnostics - add these topics to this post
    1. What is Salivary Diagnostics
    2. Test Menu
    -- Gum Disease Risk
    -- Oral Pathogen Identification
    -- Human Papilloma Virus Infection
    -- Inflammatory Risk for Cardiovascular Disease, Diabetes, & Gum Disease
    -- Drug Metabolism and Tolerance

    Leave a Comment:




    Follow Up 
    Notes | 2016-10-18 | Desirae.G | #61450 |

    Emailed Dr. Henry about completed website changes, and requested for him to send me a word document or pdf version of the outline he sent me for content organization. The outline formatting is unclear in the email.


    2016-10-19 | desirae.g
    Update - Dr. Henry has sent me an outline of how he wants to menu and pages organized. FYI, we made his website "live" on September 28th. I have not sent the "Website Is Live" email until his requested changes have been completed.

    Leave a Comment:




    Services closed
    Ticket: Website | 2016-10-12 | Desirae.G | #61053 |

    Services > Services By Category:
    -please remove the link to each service item
    (should only be a list of services, unlinked)


    2016-10-13 | desirae.g
    thank you
    2016-10-12 | developerbrijesh
    done
    2016-10-12 | developerbrijesh
    done

    Leave a Comment:




    Videos 
    Notes | 2016-10-12 | Desirae.G | #61020 |

    3d4medical videos: having an issue adding videos to each client’s subscription. The website support is looking into this.


    2016-10-13 | desirae.g
    Videos have been added.

    Leave a Comment:




    Forms/Content closed
    Ticket: Website | 2016-10-11 | Desirae.G | #60932 |

    NEW PATIENTS > PATIENT FORMS:
    -please organized page as “forms, instructions, resources” and add the documents attached below under their respected category (forms, instructions, or resources)

    SERVICES:
    -under “tobacco cessation” please add the documents to that page accordingly (ask Desirae for the documents)

    FORM-HEALTH-INFORMATION-RELEASE-AUTHORIZATION FORM-STUDENT-ORAL-HEALTH INSTRUCTIONS-HOME-TOOTH-WHITENING INSTRUCTIONS-ORAL-SURGERY INSTRUCTIONS-TMD
    2016-10-12 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-11 | catherine.c
    Please convert word docs to PDF. I will forward you documents for "tobacco cessation" section.
    2016-10-11 | desirae.g
    Sent to support
    2016-10-11 | catherine.c
    please send tobacco cessation documents to support. Thanks!

    Leave a Comment:




    Web Edits via Email closed
    Ticket: Website | 2016-10-11 | Desirae.G | #60931 |

    HEADER:
    -(top left) Please make “H. E. Henry” BOLD and the address underneath not bold

    HOME PAGE:
    -(welcome to our dental practice) Make “Beyond the Smile” BOLD

    CONTACT US PAGE:
    -Please remove the email address


    Leave a Comment:




    Services closed
    Ticket: Website | 2016-10-07 | Desirae.G | #60781 |

    Please create a page for “Services” and manually add/organize/link each service accordingly. (document attached for reference of how client would like that page organized)

    I have requested content for the services we do not already have in our library.

    Once completed, please replace the current “Services” menu item with the new one.

    SERVICES-BY-CATEGORY
    2016-10-12 | catherine.c
    done and closing.
    2016-10-12 | desirae.g
    Looks good. Can you fix the line spacing under "Diagnostic"?
    2016-10-12 | catherine.c
    compared list of services from word doc to site. Fixed text issues. Looks good. Please check and close if this is ok.
    2016-10-12 | developerbrijesh
    returning periodic dental examination, emergency examination, diagnosis, and treatment oral cancer screening, school screenings, gum disease susceptibility, inflammatory risk, human papilloma virus, drug tolerance and metabolism, chairside bonding, crowns &fixed bridgework, implant supported crowns and bridgework, implant supported dentures and partials, laser assisted surgery, fluoride treatments, space maintenance and orthodontic guidance, disease diagnosis, disease maintenance, non-surgical disease treatment, laser assisted disease treatment, oral / systemic relationships, nutritional counseling, tobacco cessation, consultation for second opinion, splints, grinding / clenching guards :- for these services related post not found and on rest of the services linked to its posts please check.
    2016-10-11 | desirae.g
    Brijesh, thank you for completing. The Services are not linked to its respected posts. Can you please link accordingly? The titles on the Services page may not be word for word to match the post, but we do have most of the services in the Posts section. Please link.
    2016-10-11 | developerbrijesh
    We have completed all task and we don't have permission to replace in menu.
    2016-10-10 | desirae.g
    Brijesh, please update me on the status of this ticket.

    Leave a Comment:




    Patient Forms closed
    Ticket: Website | 2016-10-07 | Desirae.G | #60775 |

    Please add the following attachments to the “Patient Forms” page (make sure each attachment opens in a NEW window)

    Health-History-1-15 OFFICE-POLICY YOUR-REFERRAL-TO-A-DENTAL-SPECIALTY-OFFICE
    2016-10-10 | desirae.g
    thank you
    2016-10-10 | developerbrijesh
    Done

    Leave a Comment:




    Web Edits via Email closed
    Ticket: Website | 2016-10-07 | Desirae.G | #60774 |

    Please add the following to the “Health Links” page and organize accordingly:

    DENTAL

    ADA AMERICAN DENTAL ASSOCIATION CONSUMER
    http://www.mouthhealthy.org/

    AMERICAN ACADEMY OF PERIODONTOLOGY CONSUMER
    https://www.perio.org/consumer/gum-disease.htm

    AAOSH AMERICAN ACADEMY FOR ORAL SYSTEMIC HEALTH
    https://aaosh.org/

    AMERICAN ACADEMY OF ORAL MEDICINE
    https://maaom.memberclicks.net/oral-medicine- condition-information

    MEDICAL

    CLEVELAND CLINIC
    http://my.clevelandclinic.org/health
    http://my.clevelandclinic.org/health/information_access_system

    MAYO CLINIC
    http://www.mayoclinic.org/diseases-conditions
    http://www.mayoclinic.org/healthy-lifestyle/consumer- health/resources/hlv-20049491
    http://www.mayoclinic.org/healthy-lifestyle/consumer- health/basics/consumer-health- basics/hlv-20049491

    JOHN HOPKINS MEDICINE
    http://www.hopkinsmedicine.org/

    MD ANDERSON
    https://www.mdanderson.org

    GOVERNMENT

    CENTERS FOR DISEASE CONTROL AND PREVENTION
    http://cdc.gov/

    FOOD AND DRUG ADMINISTRATION
    http://www.fda.gov/

    FDA MEDWATCH
    http://www.fda.gov/Safety/MedWatch/default.htm

    WORLD HEALTH ORGANIZATION
    http://www.who.int/topics/en/

    NIH NATIONAL INSTITUTES OF HEALTH
    https://www.nih.gov/

    CONSUMER SITES AND HEALTH NEWS

    MEDSCAPE
    http://www.medscape.com/

    DRUGS
    https://www.drugs.com/

    WebMD
    http://www.webmd.com/

    MEDICAL NEWS TODAY
    http://www.medicalnewstoday.com/

    CONSUMER REPORTS HEALTH
    http://www.consumerreports.org/cro/health/index.htm

    UPI HEALTH
    http://www.upi.com/Health_News/

    HEALTHDAY CONSUMER
    https://consumer.healthday.com/

    TRUSTED HEALTH LINKS TOP 100
    http://caphis.mlanet.org/consumer/


    2016-10-11 | developerbrijesh
    Done
    2016-10-10 | desirae.g
    Brijesh, please update me on the status of this ticket.

    Leave a Comment:




    Web Edits via Phone Call 
    Notes | 2016-10-03 | Desirae.G | #60417 |

    Dr. Henry will send me content to add onto his new website.


    Leave a Comment:




    Header Edits closed
    Task: Website | 2016-10-03 | Desirae.G | #60416 |

    Top right header above the phone number:
    please add “GENERAL DENTISTRY” in one line and “Children and Adults” in the next line.


    2016-10-04 | developerbrijesh
    Done
    2016-10-03 | developerbrijesh
    Ftp Not Working

    Leave a Comment:




    Missed Call closed
    Task: Other | 2016-10-03 | Chandra | #60404 |

    Please call doctor at the office number. He is leaving at 2pm (5pm his time).


    2016-10-03 | desirae.g
    Called Dr. Henry. Thanks!

    Leave a Comment:




    Videos 
    Notes | 2016-10-03 | Desirae.G | #60338 |

    3d4medical website is having issues adding/loading content.


    2016-10-03 | desirae.g
    Update 10/03/2016 - Belinda emailed support for 3d4medical. Waiting on status.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-09-28 | Desirae.G | #60134 |

    Hello Dr. Henry,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please let me know an available time to schedule a phone call to go over the website and making changes.

    URL: http://beyondthesmiledental.com/

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://haroldhenry.360sites.net/wp-login.php?action=lostpassword

    Username: haroldhenry

    A few things to note:
    -our developers are adding “H. E. Henry, DDS” to the top left header
    -the menu bar spacing is currently being fixed

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Old MX record & IP 
    Notes | 2016-09-28 | Desirae.G | #60094 |

    0 smtp.secureserver.net 68.178.213.37 60 min Blacklist Check SMTP Test
    10 mailstore1.secureserver.net 68.178.213.244 60 min Blacklist Check SMTP Test


    Leave a Comment:




    Client Approved! 
    Design | 2016-09-21 | Desirae.G | #59664 |

    Leave a Comment:




    Design Drafts Feedback 
    Design | 2016-09-19 | Desirae.G | #59498 |

    (most changes sent via email)
    -add new logo
    -add name/contact info under logo
    -remove “About Us”
    -change “Treatments” to “Services”
    -add “Oral Health Links” next to Contact on menu
    -add bright teal aura under the “Welcome” section
    -add “am” next to Thursday in Office Hours
    -change “Services” in footer to “Additional Services” and make font smaller
    -make image of mouth brighter
    -make DaVinci image brighter/different color
    -add “Dental” to footer after “Beyond The Smile”

    Other than that, he APPROVES!


    2016-09-21 | desirae.g
    Update 9/21/2016 - sent Dr. Henry updated draft. (see "Draft Submitted" below)
    2016-09-21 | desirae.g
    Update 9/21/2016 - submitted more changes per client to Sachit.
    2016-09-19 | desirae.g
    Updated draft below.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-09-14 | Desirae.G | #59213 |

    Hello Dr. Henry,

    Based off of our discussion and the examples you showed me, I have compiled a new design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Please let me know an available time to schedule a brief phone call so we can discuss this design and go over any changes.

    Thank you and I’m looking forward to your feedback!

    Best,
    Desirae
    desirae.g@optimized360.com

    henry-harold


    Leave a Comment:




    New Design closed
    Task: New Project | 2016-09-09 | Desirae.G | #58820 |

    Hello Sachit,

    For this new website design, I want to give you a background of what has been going on with my client in regards to previous design drafts, his feedback, and what he actually wants his website to look like…

    He is very specific and detail-oriented. He knows exactly what he wants, but there may have been some miscommunication with the previous designer about the look of the website. I have attached examples of what he wants (SEE EMAIL), and it appears he wants his website to look “sleek” and “tech-like”. Also, I have attached the most recent draft for reference
    (SEE EMAIL). Below are the details & guidelines for the new design:

    DESIGN:
    -black bg
    -bright teal accents (headers & buttons)
    -add depth to the design (shadows)
    -create layout to match “henry3” example (boxes)
    -layout – centered; NOT full-width
    -frame hero image (see email)
    -font – traditional sans-serif (Arial or something similar)
    -menu – traditional top navigation bar
    -headers – please bold

    CONTENT:
    -please use exact content in Word Doc attachment (see email)
    -content should be displayed in the SAME ORDER as listed in Word Doc
    -Hero image – text should read “Oral health can affect whole body health beyond the smile.” (include bold)
    -The Mouth section – please use image of mouth (see email)
    -Welcome section – button should read “Read More”
    -Why Us section – please use DaVinci image (see email)
    -Office Hours/Location section – client has requested to use the dental mirror image (see email) but smaller and transparent; should look like a “watermark”
    -Services section – please reference Word Doc

    Thank you!


    Leave a Comment:




    Design Drafts 
    Design | 2016-09-09 | Desirae.G | #58819 |

    Sent new design notes and specifications to Sachit.


    Leave a Comment:




    Design Drafts Feedback 
    Design | 2016-09-07 | Desirae.G | #58679 |

    Client basically wants a new design and is not happy with previous drafts. I have uploaded examples to his Dropbox folder.

    -wants all BLACK website with teal accent
    -wants colors to pop
    -design draft is too bland/generic
    -does NOT want full-width or sectional layout
    -frame hero image
    -change “oral hygiene” to “oral health can affect whole body health…beyond the smile”
    -change bg of “Welcome” section (black texture perhaps?)
    -change font to something easier to read; more traditional like Ariel
    -make image of dental mirror smaller and more transparent (perhaps use the image he sent via email)
    -format the “Office Hours/Location” section better
    -change hamburger menu to regular top nav bar
    -will not have staff images/bio
    -change “Meet Our Team” to “Read More”
    -add feat. services section under “Why Us” (salivary diagnostics, dental disease prevention, gum treatment)
    -make image of mouth more visible
    -remove shadow under dental mirror
    -make headers bold


    Leave a Comment:




    Designer Switch closed
    Task: Website | 2016-09-02 | Belinda | #58470 |

    Needs to be followed up with. Design he’s okay with, but please ask him questions to get the ball rolling. When following up, CC Marvin and state that you’re following up on his behalf, and we’ll transition Marvin out.


    2016-09-14 | desirae.g
    Sachit has created a new design. Sending to client today.
    2016-09-12 | belinda.t
    F/U with Sachit.
    2016-09-02 | desirae.g
    Emailed Dr. Henry on 9/02/2016 and asked to schedule a phone call to discuss the design.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-08-15 | Marvin A. | #57153 |

    Hi Dr. Henry,

    Here is the concept based on your feedback. Please let me know what you think!


    Leave a Comment:




    Create Tempsite closed
    Task: Website | 2016-07-11 | Belinda | #54865 |

    Please create tempsite.


    2016-07-13 | desirae.g
    Tempsite created. No previous existing site, so general content only.

    Leave a Comment:




    Logo Design Estimate 
    Sales | 2016-06-20 | Justin | #53490 |

    Justin, can you give me an estimate for a new logo design and will I have exclusivity to it to take.

    H E Henry, DDS

    Logo Design: 2 payments of $500


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-14 | Marvin A. | #53167 |

    Hi Dr. Henry,

    Here is a concept based on our conversation. I went as dark / black as I could to convey a sophisticated and elegant design. The accent teal helps tie in the design with your logo that you provided.

    I really wanted to focus on “Oral Systemic Relationships” as you can see through some of my design choices. The main image is meant to show a learning process of which you would be an advocate of oral health and how it relates to overall health. Here you have supporting text to help push the idea and a quick inquiry form for those who want to contact you based on this idea.

    Below that, we introduce you to help solidify these ideas with proper experience and credentials. It always helps to put a face that people can relate to. The image and text here is just a place holder for when we actually get your picture and your bio.

    Then we go back to describing in summary what “Oral Systemic Relationships”. The image shows a web of connections that relates to how the entire body works, all connected.

    Your other services are supplemented below your main focus. Then we add in a testimonial section to really encompass everything.


    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-05-31 | Marvin A. | #52228 |

    Hi Dr. Henry,

    Welcome to Optimized360!

    I hope you had a great Memorial Day Weekend! My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Justin this afternoon to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give me the basics of what you want included on your website, such as your services, especially since we are starting brand new without an existing site.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    Username: hcsmhenry@comcast.net
    Password: 360_hcsmhenry

    You can find the Design Questionnaire in the welcome box.

    After I receive your questionnaire, I will schedule a phone interview with you to compare notes and talk about more of the aesthetics of the design we want to pursue. If you have examples of sites that you have seen and liked, please let me know as I will be able to pinpoint the type of style we are looking to go for.

    I look forward to working on this design with you. 


    Leave a Comment:




    Design Note 
    Design | 2016-05-31 | Marvin A. | #52224 |

    Initial design notes from client:


    2016-07-14 | marvin.a
    Ok, here are some ideas. The wording is important, as well as the order. 1st The opening paragraph from “the mouth” document enclosed. Perhaps you can have a teal faint large mouth watermark on black background with white font layered over. 2nd Welcome to our practice paragraph from “the mouth “ document. I have enclosed a poor quality idea of showing the office behind in PDF “building evening” but do not use the text from the PDF sample, instead use the “welcome “ text from “the mouth” document. 3rd Why Us from “the mouth” document 4th hours and location; perhaps use teal mirror .jpg and place hours in one blank triangle area, and location in the other. 5th Services - I’m still writing these; you have service videos Site menu must have link to download registration and health history forms Overall design must also includes links to example: ADA consumer website, CDC, consumer AAOSH, consumer Perio I must have the ability to add medical and dental news updates regularly I do not want social media I do not want interactive site email at this time I do not want advertising. Remember basic color scheme: Black background, teal and gold coordinating accents or fonts , lines, or designs. Call me if you have questions.
    2016-06-15 | marvin.a
    Hi Dr. Henry, I will see if I can add in the Vitruvian Man or something similar instead of the spokes. Your feedback is very helpful in helping me with selecting the type of imagery you want. The draft in general is an idea of where text would go and the subject matter. We can always change the wording appropriately. I just want to knock out the visuals and overall design so that we can code the site and adjust the wording. It really is no problem for me. I will adjust the visuals while you work on the writing. As for the logo, it is a bit cartoony. The most I can do, since we offer logo design as a separate service, is provide your practice name in a certain typeface and maybe provide an icon of either a tooth or a dental mouth mirror. Please let me know if you would rather: 1. Adjust your logo like I have explained above (free of charge) 2. Adjust your logo using our logo design service (additional add-on) 3. Keep the logo the same.
    2016-06-15 | marvin.a
    Marvin, you have the right idea. I love the picture of the woman and child; definetely want to keep that; I'm not sure of the order yet, but a good choice. The background in black is good, but the background image of a heart and spokes is not what I'm after. I am enclosing two images of DaVinci's that suggest more medical imagery to me. If you could teal them out and layer both on top of one another, then have them hinted into a solid black background. The wording still needs worked out, and I am trying to write things that I want. Don't go too far forward until I send it to you, don't want to have you constantly rework it, because that becomes frustrating for you. One main correction is "oral systemic" not oral systematic. When my eye follows the general dentistry / cosmetic page, the thing that overwhelmingly catches my attention is Cosmetic dentistry, because it is on a brighter "tealed" background. I would prefer both general and cosmetic to be equal in emphasis, which means toning down cosmetic. I'm not sure I want the bridgework or paintbrush imagery, kind-of cliche. The overall emphasis of the entire website, should be on diagnosing, so using a dental mouth mirror, (no probe or sharp instruments) is more what I'm after. Think DENTAL MEDICINE. Another quirk of mine is: that I feel very strongly about not wanting to post an image of myself or staff on a world-wide-stage. I know that may seem old fashioned to you, but don't like that idea. Do you think my logo is too "cartoony", because I am open to having it revised if necessary. Here's some background as to what we are about: I have a lot of dental experience, but do not want to mention years, because many younger people may be turned off by 36, although we are extremely up to date in both knowledge and equipment. The appearance of the practice decor, itself, is bright, cheery, and modern in design; signage is teal in color. Walls are a very light pastel aqua and light pastel peach; we are a medium size digital practice with 5 full-time employes, three of which are hygienists; two of my other staff members have worked full time for me for 29 and 32 years respectively. My office is situated at the norther tip of WV. I have patients from WV, OHIO, & PA all within 3 miles of me. I'm only 20 minutes from Pittsburgh International airport and 40 minutes from Pittsburgh. The office is also located a few hundred yards from our main interstate US22 off ramp, which give quick access from all three state without having to drive through town. We are all here to serve the patient, and improve health. We stress Prevention, and the relationships of oral health to overall health. Yes, we do all the normal general dentistry, cosmetic, and implant stuff that everyone else does; but what makes us stand out is that we take time with every patient, we carefully review their health history, we run their medication list through an interaction checker, we advise them about major drug interactions, we advise counsel them on proper nutrition, smoking, life-style changes. Every medication a physician prescribes also affects their oral environment. Their oral environment (by nature of being connected to the rest of their body) affects their heart, lungs, diseases like diabetes and kidney disease, blood vessels, digestion, gut health, cancer risk, etc. A drop of saliva has enough genetic material to predict outcomes of certain medications prescribed or their risk for inflammation. We actually explain why and how to take prescriptions, don't just write them. WV has the highest drug overdose rate, the highest diabetes rate, the highest tobacco use rate, the highest obesity rates; we are concerned and conscientious.
    2016-06-06 | marvin.a
    Talked to Dr. Henry. Very nice. Hard to get a lot of information from him. He wants to go with a solid black with a teal accent or even bright yellow. He wants to focus on "Oral Systemic Relationships". (AAOSH.ORG) I recommended using his 5 pages for copywriting. He also does general dentistry. He would like to stay away from models. 1-2 are fine, but not everywhere. Very not in a rush type of guy.
    2016-06-06 | marvin.a
    Your Name H. E. Henry, DDS Desired Domain(s) beyondTheSmileDental.com Practice Address (as you would like for it to appear on your website) Street Address: 200 Saint Thomas Drive City: Weirton State / Province: West Virginia Postal / Zip Code: 26062-3844 Country: United States Practice Telephone (304) 723-7200 Please select features you would like to have on your website. Services Badges Promotions Contact Form Memberships Color 1 #1ab6cf Color 2 #fdf760 Ethnicity Caucasian Hispanic Asian African American Age Group Children Teen Young Adult Middle Age Demographic Medicare Working Class Business Professional Free-for-Service Choose Your File(s) building evening1.jpg Please have my designer call me to discuss further details.

    Leave a Comment:




    Development Note 
    Design | 2016-05-31 | Marvin A. | #52225 |

    Notes for development.

    – Copy
    – Animations
    – Assets
    – Forms


    Leave a Comment:




    SEO Note 
    Design | 2016-05-31 | Marvin A. | #52226 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus


    Leave a Comment:




    Followup Note 
    Design | 2016-05-31 | Marvin A. | #52227 |

    Record F/Us as comments.


    2016-08-15 | marvin.a
    I like it so far. I’ll email you with some comments in a few days. Thanks you. H E Henry, DDS
    2016-07-13 | marvin.a
    Thanks for your reminder. Havent forgotten, just been exceptionally busy. I will try to touch base with you tomorrow. H. E. Henry, DDS
    2016-07-11 | marvin.a
    LM and emailed. Hi Dr. Henry, I left you a message on your practice#. Just wanted to touch base with you as far as the content you were working on so I can have a better frame of reference for you design. Please let me know!
    2016-06-13 | marvin.a
    Hi Dr. Henry, I am currently putting the finishing touches on your design draft. I should have it to you to view tomorrow! Please let me know if you have any questions!
    2016-06-03 | marvin.a
    Hi Dr. Henry, I just called to see if I could catch you. We can definitely schedule a time to talk on Monday. I am here from 9-430PM PST. Please let me know what time works for you so I can make sure I am 100% available to you. If you can for our call to have a few websites that you like, some photos of your office, and maybe your logo so I can get an overall idea of the type of style that resonates with you. Then we can discuss the design styles and choices and what would work best for your practice. I look forward to talking to you on Monday and have a great weekend!
    2016-06-03 | marvin.a
    I have started through the design survey, and have some questions. I would rather go through this survey with someone on the phone before I make a selection on something I’m unsure of. I phoned your office just a minute ago, and received a message that no one is available to take my call. I’ll try again on my lunch hour Monday or at the end of the day, Eastern time, if you are available. H E Henry, DDS
    2016-06-03 | marvin.a
    Missed client call, left VMail
    2016-06-02 | marvin.a
    Sounds good Dr. Henry! I look forward to seeing it and talking to you! Let me know when you are available next week to talk!
    2016-06-02 | marvin.a
    Marvin, I am i receipt of your email and will begin your survey in a day or two.
    2016-06-01 | marvin.a
    LM on vmail. Office is closed on Wednesday.

    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-05-27 | Justin | #52114 |

    Please secure domain name beyondsmiledental.com ASAP

    He wants a site that reflects his practice and personality


    2016-09-28 | desirae.g
    Justin, just to clarify which domain is the one we registered?
    2016-09-28 | justinn
    Marvin must have changed it. What I have placed in CP is what he wanted. I would call and confirm with the doctor. Please contact him to verify what is the main domain and that he has a second domain
    2016-09-27 | desirae.g
    domain area of CP lists: beyondTheSmileDental.com, which is different from the domain listed above. Please advise so I can make website live.
    2016-09-27 | justinn
    Des - please see above
    2016-05-31 | jan.s
    beyondsmiledental.com was acquired, closing task.

    Leave a Comment:




    New Order – Gold (4 Installments) closed
    Task: Accounting | 2016-05-27 | Justin | #52113 |

    Website: $2,500 + $50/m
    Mobile: $500 + $29/m
    Videos: $500 + $20/m

    **1st 4 Months Waived ($99/m)

    4 Installments of $875 + $99/m
    Web: $625 x 4
    Mobile: $125 x 4
    Video: $125 x 4

    Ordered via Phone


    2016-06-09 | chandra.t
    Waived 4 months, recurring resumes 10/27/16 for $99.
    2016-06-09 | justinn
    Please waive the $99/m for the next 4 months. My mistake he was suppose to have 4 months waived
    2016-05-27 | chandra.t
    Charged.

    Leave a Comment:




    Lead Response 
    Sales | 2016-05-26 | Justin | #51997 |

    Justin, I am interested in hearing more.
    1.Would you be able to arrange payments on the initial set-up with the personal designed site, even if the site was not up and running until the full up front payment was received?

    2. I had a domain name registered, but because I did not know to re-register it, it expired and I lost it. Do you offer a free domain name search and registration?


    2016-05-26 | justinn
    LM for Dr. Henry

    Leave a Comment:




    Lead Response 
    Sales | 2016-05-19 | Justin | #51522 |

    Justin,
    Here is a question:
    If I had a complete designed from scratch website and optimized for a year at $99/mo, could I still reduce to just hosting for #79/mo at some time in the future?


    2016-05-25 | justinn
    opened via sidekick yesterday
    2016-05-25 | justinn
    Office is closed
    2016-05-23 | justinn
    Emailed F/U wih 1st 4 months waived if by end of this month
    2016-05-19 | justinn
    Thanks for the quick response. I am looking hard at the details of everyone’s proposals. Thank for touching base with me. Your company still ranks high on my list.

    Leave a Comment:




    Lead Response 
    Sales | 2016-05-04 | Justin | #50285 |

    Justin,
    I’m still in the process of exploring the many companies available. I definately liked the uniqueness of your designed sites and called you first based upon that. I am not, however, anywhere close to making a decision as I am at the beginning stages of this. The start-up fee and monthly hosting is much steeper than I anticipated. I appreciate your persistance. Thank you for your quick response and follow-up.

    H E Henry


    2016-05-16 | justinn
    LM
    2016-05-13 | justinn
    Emailed F/U
    2016-05-09 | justinn
    opened via sidekick

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-04-25 | Justin | #49657 |

    Spoke with Dr. Henry – not looking for social – is starting an brand new site – has a domain already – only him small GP practice – looking for a website that reflects his practice – he wants to shop around – monotone – didnt have much to say – went over gold then silver – wants to see the option for both – asked what we do for both – told him how we are different – sent custom proposal – wants a week before touch base

    Dr.-Harold-Henry-
    2016-05-03 | justinn
    Emailed F/U
    2016-05-02 | justinn
    LM with front
    2016-05-02 | justinn
    opened via sidekick over the weekend
    2016-04-28 | justinn
    Dr did receive my proposal - confirmed by front desk
    2016-04-25 | tri.l
    sent
    2016-04-25 | justinn
    Please mail proposal

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-08-04
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site: 2016-07-13
    Concept: 2016-09-14
    Approved: 2016-09-21
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-09-27
    Design # and Download:
    Image Optim: 0216-09-27
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2017-03-03
    Analytics Setup: 2017-03-03
    Analytics Report or Jetpack Setup: 2017-03-03
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-09-14
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-05-27
    2016-05-27
    Mobile
    Fluid Responsive
    2016-05-27

    Videos
    2016-05-27

    Marketing


    Reputation

    2017-02-28
    2017-02-28
    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-04-25 | Justin | Website Estimate Ordered

    Silver


    Initial: 2 Payments of $999
    Monthly: $79/m


    Selected Design

    Pre-Selected Design

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Gold

    Regular Price: $4,999

    Initial: 2 Payments of $1,749
    Monthly: $99/m

    Silver Package

    Everything on Silver Package Plus

    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos (DDS)


    Regular Price:

    Initial: Payments of
    Monthly:

    30 Day Money Back Guarantee - No Contract - Guaranteed Competitive Pricing (Will MATCH & BEAT Any Competitor's Proposal)
    Dr.-Harold-Henry-

    COMMENTS:

    2016-05-03 | justinn
    Emailed F/U
    2016-05-02 | justinn
    LM with front
    2016-05-02 | justinn
    opened via sidekick over the weekend
    2016-04-28 | justinn
    Dr did receive my proposal - confirmed by front desk
    2016-04-25 | tri.l
    sent
    2016-04-25 | justinn
    Please mail proposal