Eternal Light Funeral Directors of New York

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    Profile ID: 102116




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    add testimonial closed
    Ticket: Website | 2018-02-16 | Catherine C. | #118124 |

    Hello Steve,

    I needed to thank you again for making my mother Rachel G*******’s arrangements so professional and caring. You had done my Dad’s so many years ago. My one call to you put everything in place from Florida to New York. You gave my Mother the respect she deserved. We will be “eternally” grateful.

    Joyce and Steven S. and family


    2018-02-16 | catherine.c
    emailed done

    Leave a Comment:




    add new tracking code closed
    Ticket: Website | 2017-09-26 | Catherine C. | #90761 |

    previous code did not work. remove the code from
    home page, about us and contact us pages

    Copy and paste the new code as the first item of each webpage:  home page, about us and contact us pages

    before the </head> tag.

    code has been emailed to you.




    2017-10-02 | catherine.c
    Will check with client. Thank you.
    2017-09-30 | developerbrijesh
    we have add this code in footer file because for adding this code in head tag we need to work in function file or override head.php file but when we override this file then site is not working. if you have any other suggestion then please tell us.
    2017-09-28 | catherine.c
    please update this ticket.
    2017-09-26 | catherine.c
    Code has been sent to you in chat.

    Leave a Comment:




    add tracking code closed
    Ticket: Website | 2017-09-20 | Catherine C. | #89121 |

    Please add the tracking to the home page, about us and contact us pages.





    2017-09-20 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    homepage – update/change icons ; vitals form closed
    Ticket: Website | 2017-09-07 | Catherine C. | #85660 |

    Icons under EXPERIENCE A UNIQUE BRAND OF FUNERAL SERVICE section:

    1. Homepage – Icons under EXPERIENCE A UNIQUE BRAND OF FUNERAL SERVICE section:
    Remove Green Burial Council icon
    Replace with this logo: https://www.dropbox.com/s/za6w387nnb6s5vb/green-burials.pdf?dl=0

    2. Homepage – Icons under EXPERIENCE A UNIQUE BRAND OF FUNERAL SERVICE section:
    To the right of green logo from #1 – add this logo: (make sure it’s spaced evenly like all other logos)
    https://www.dropbox.com/s/xuvrbo2v32dfg5g/IFDF.jpg?dl=0

    3. Vitals jotform on this page: http://eternallightny.com/vitals-form/
    Under “Sex” section – change label Date of Birth to Date of Death


    2017-09-08 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-09-08 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add logo closed
    Task: Website | 2017-09-05 | Catherine C. | #84902 |

    On this page: http://eternallightny.com/eco-friendly-services/

    Add this logo: https://www.dropbox.com/s/za6w387nnb6s5vb/green-burials.pdf?dl=0

    Place to the right of the leaf bullets. Use logo to cover most of this white space. Please do not use divi builder. Use CSS only.


    2017-09-06 | developerbrijesh
    we have add logo on to the right of the leaf bullets please check if you have any changes then tell us.

    Leave a Comment:




    Green Burial edits closed
    Ticket: Website | 2017-09-05 | Catherine C. | #84897 |

    On this page: http://eternallightny.com/eco-friendly-services/

    make these edits…see original email if needed.

    1.) REMOVE THIS: ((Eternal Light Funeral Directors of New York is a recognized provider by the Green Burial Council.))

    2.) ADD THE FOLLOWING: There are three green cemeteries in the Tri-state area: The Riverview Natural Burial Grounds at Sleepy Hollow Cemetery in Sleepy Hollow, NY (approximately one hour north of New York City), Steelmantown Cemetery in Woodbine, NJ (an approximate three hour drive from New York City) and Greensprings Natural Cemetery in Newfield, NY (approximately five and a half hours from New York City). All offer lovely natural settings and will surely comfort those who visit.

    3.) REMOVE ALL TEXT AND LINKS FOLLOWING–>((If you would like to learn more about Green Burial, please explore the following websites and contact us to discuss your options:

    Green Burial Council

    Greensprings Natural Cemetery

    Steelmantown Cemetery

    Is green burial right for you? Watch this video<--- 4.) I would like to add the logo 'Live green leave green' somewhere on this page. I've sent it to you in the past. If you can't locate it I will send it to you again. I'll defer to your judgement with regard to placement. My initial thought is to the right of the bullets (with green leaves).


    2017-09-06 | catherine.c
    emailed Steve completed.
    2017-09-05 | catherine.c
    edits completed. creating task for adding logo.

    Leave a Comment:




    make all phone numbers clickable closed
    Ticket: Website | 2017-03-27 | Catherine C. | #72265 |

    desktop and mobile sites – make all phone numbers clickable.

    some phone numbers have this attached pop up when clicked on in mobile.  the gold bar with phone number on homepage has this.  please remove all extra code causing this pop up.


    2017-03-28 | catherine.c
    http://support.madwiremedia.com/support/solutions/articles/11000027169-iphone-error-this-website-has-been-blocked-from-automatically-starting-a-call-
    new feature for Safari
    2017-03-28 | developerbrijesh
    we have check this but this issue not come our side please see blow screenshot
    http://prntscr.com/epexve
    and we have also added phone number link on desktop site

    Leave a Comment:




    send social media banners closed
    Task: Website | 2017-03-27 | Catherine C. | #72264 |

    send Stever banners for FB & Twitter.


    2017-03-27 | catherine.c
    sent.

    Leave a Comment:




    welcome letter emailed 
    Marketing | 2017-03-24 | Alec J. | #72170 |

    Leave a Comment:




    Vitals Form closed
    Task: Website | 2017-03-24 | Catherine C. | #72144 |

    make these fields required:
    – Name, First and Last (very first text fields)
    – Sender Email (very last text field)


    2017-03-27 | developerbrijesh
    done please check if you have any changes then tell us.

    Leave a Comment:




    mobile edits closed
    Ticket: Website | 2017-03-24 | Catherine C. | #72133 |

    1) Footer – THE ‘CUSTOMIZED WEBSITES…’ text – move down more away from Contact Us button. Make all text in the line fit on one line.

    2) Footer – remove login link

    3) THE WORD ‘MENU’ IS A DIFFERENT FONT, PLEASE ADJUST IT

    4) THE HOME PAGE on mobile – photo of steve and yasmin. Need both people visible on mobile screen & centered. Move photo lower below bullet points. Bullet points will have mostly white background. Also move logos down so they appear below their names.


    2017-03-29 | catherine.c
    emailed completed.
    2017-03-29 | developerbrijesh
    all points completed please check if you have any changes then tell us.
    2017-03-28 | catherine.c
    please update.
    2017-03-27 | developerbrijesh
    point #1, #2, #3 done

    Leave a Comment:




    add footer closed
    Task: Website | 2017-03-22 | Catherine C. | #71987 |

    Please bring back missing footer.


    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-03-22 | Catherine C. | #71979 |

    Hello Dr. Steve Kleinberg,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://eternallightny.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Catherine
    catherine.c@optimized360.com


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-03-22 | Catherine C. | #71980 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

    eternallightnewyork.com/index.html
    eternallightnewyork.com/services.html
    eternallightnewyork.com/facts.html
    eternallightnewyork.com/consider.html
    eternallightnewyork.com/contact.html

     


    2017-03-23 | sanjay.d
    Ticket has been completed. Closing ticket.
    2017-03-23 | sanjay.d
    move to different url.
    2017-03-22 | catherine.c
    #1 & #3 completed.

    Leave a Comment:




    going live 
    Notes | 2017-03-22 | Catherine C. | #71966 |

    Waiting for Steve to send his GoDaddy login.


    2017-03-22 | catherine.c
    setting eternallightny.com - main domain.
    old A record: 198.71.233.13

    Leave a Comment:




    mobile edits closed
    Ticket: Website | 2017-03-20 | Catherine C. | #71817 |

    1) The MEET YOUR FUNERAL DIRECTOR page – center content on this page in mobile view.

    2) All phone numbers should be click to call. DO NOT make Fax number clickable.


    2017-03-22 | catherine.c
    disable FAX number not possible on mobile.
    2017-03-22 | developerbrijesh
    done please check if you have any changes then tell us.
    2017-03-21 | catherine.c
    #2 - phone number links have been removed from desktop site. request by client. Please make FAX number NOT clickable on mobile.
    2017-03-21 | developerbrijesh
    done please check

    Leave a Comment:




    replace slider photo closed
    Ticket: Website | 2017-03-17 | Catherine C. | #71703 |

    Update homepage and inner page photos.
    use this photo: https://www.dropbox.com/s/2oxstukccvoj8qu/skyline.jpg?dl=0

    change the colors on this photo to match the current slider. Please also update photo on inner pages.


    2017-03-20 | catherine.c
    completed & emailed.
    2017-03-20 | developerbrijesh
    we have replace slider photo please check if you have any changes then please tell us

    Leave a Comment:




    update text closed
    Ticket: Website | 2017-03-16 | Catherine C. | #71660 |

    See email for color coded text:
    ABOUT

    People often select a funeral home because it is close to home, served the family in the past or is recommended by someone they trust. Chances are you discovered Eternal Light Funeral Directors of New York based on this trust—a family friend, relative or an out-of-town funeral director.

    You can choose funeral services to be held at the cemetery graveside, your place of worship or alternate location. (for consistency, alternate location is used on Service Area Map page)

    JEWISH SERVICES

    Since 1984 Eternal Light founder Steven Kleinberg has arranged and supervised hundreds of Jewish funerals in his native South Florida, Chicago, Boston and New York.

    If your family desires a chapel service, our funeral home located in the Brighton Beach section of Brooklyn may be a desirable option for you. If you prefer, we can arrange funeral and memorial services in your synagogue or any other location throughout the Tri-state region.

    GREEN BURIAL

    For those who want to be particularly attentive to the environment or do not find value in traditional funeral arrangements, a Green Burial may be the best choice.

    VETERANS

    (consider adding color gold to star bullets)

    CREMATION

    Opt for a traditional cremation service in which the casketed deceased is present in the funeral home or your place of worship for visitation/service (following which the cremation takes place). Family members may choose to accompany their loved one to the crematory.

    PLAN AHEAD

    Under New York state law applicants or recipients of Medicaid or Supplemental Security Income (SSI) may set aside funds in an irrevocable trust account for the sole purpose of paying their funeral and burial expenses plus those of their family members.

    PETS

    When a beloved pet dies, many people experience the grief and loss similar to that of a family member. Some may desire to memorialize their pet in the form of a unique product or service, we’re here to help.

    DISINTERMENT

    Occasionally the need may arise to disinter a deceased family member from their present location to another.

    MONUMENTS

    We have an in-house monument department and provide assistance in designing the appropriate marker, footstone or family memorial.

    MEET YOUR DIRECTOR

    I have more than thirty years of professional experience as a funeral director in my native South Florida, Chicago, Boston and New York in addition to a career providing both military and civilian emergency medical and relief services. This lifetime of experience has earned my reputation among the hundreds of families I’ve served, members of clergy as well as my colleagues across the country.

    THE GRAVESIDE EXPERIENCE

    (stop text float right at T of LIGHT)

    • Accompaniment of the deceased to graveside and participating in the interment process is considered by many as the last act of loving kindness one can perform for that person (tuck in second line of bullet point to be under first letter of first word in bullet)

    TESTIMONIALS

    FIND OUT WHAT PEOPLE ARE SAYING (add a line space here before row of “)

    VITAL INFORMATION FORM

    The following information is required for the proper filing of a death certificate. It is important that this information be accurate at the time of filing as amending a filed death certificate is a time-consuming, costly process and in many cases may also require legal documents difficult to reproduce. As a result you may experience a significant delay in receiving certified copies of the death certificate necessary for legal and banking issues. Should this information need correction after filing you will incur any associated fees.

    For immediate assistance or information please contact Eternal Light Funeral Directors of New York at 888.377.2020.

    CONTACT US

    888-377-2020 (toll free) >> remove dashes, replace with periods
    718.645.2020 (local)
    718.332.0025 (fax)
    516.993.0886 (mobile)
    >> remove all hyperlinks in all phone numbers throughout site if not needed for mobile version


    2017-03-16 | catherine.c
    emailed Steve completed.

    Leave a Comment:




    change bullet colors closed
    Task: Website | 2017-03-16 | Catherine C. | #71652 |

    stevenkleinberg.360sites.net/veterans/

    add color gold to the star bullets.


    2017-03-20 | developerbrijesh
    we have fix this please check if you have any changes then tell us
    2017-03-17 | catherine.c
    We do not see the colored stars.
    2017-03-17 | developerbrijesh
    done please check

    Leave a Comment:




    desktop – vitals form closed
    Task: Website | 2017-03-09 | Catherine C. | #71076 |

    remove space and print icon at bottom of vitals form

    http://stevenkleinberg.360sites.net/vitals-form/


    2017-03-11 | developerbrijesh
    we have fix this please check if you have any changes then tell us.

    Leave a Comment:




    Vitals Form closed
    Task: Website | 2017-03-07 | Catherine C. | #70965 |

    Make sure form is sending correct inputs when submitted. There are many fields missing. Make sure each textbox has a label in the email.

    Please set email to support@optimized360.com


    2017-03-10 | catherine.c
    I forwarded you email with results of submitting this form. Many fields are still missing. Untitled Document label in email needs to be changed.
    2017-03-09 | developerbrijesh
    Please check the Form fields we have added the Label for all fields and it's showing well when submitted the form.
    2017-03-08 | developerbrijesh
    still working.

    Leave a Comment:




    mobile site edits closed
    Task: Website | 2017-03-07 | Catherine C. | #70964 |

    1. homepage – background photo is not to the side of the bullets like desktop

    2. footer – do not display “|” between phone numbers. Move the labels “Mobile” and “Espanol” closer to their phone numbers.

    3. Meet Your Director – text cut off on left. Center the photos & text.

    4. Vitals Form
    – Served in U.S. Army label covered by Period of Service text field
    – Remove “Print this Page” icon in bottom right corner
    – Remove white space after Submit button

    5. Add Contact Email field with textbox. Place this after Provide Additional Info textbox.


    2017-03-16 | developerbrijesh
    we have fix this please check if you have any changes then tell us.
    2017-03-15 | catherine.c
    mobile view of form:
    #4 - – Served in U.S. Army label covered by Period of Service text field was not completed

    #6 - Usual Residence section - county text field overlaps zip code field
    2017-03-14 | catherine.c
    Please update.
    2017-03-13 | catherine.c
    #4 & #6 are not complete. See this screen capture.
    https://www.dropbox.com/s/gqxfnwkncqs5uha/IMG_0470.PNG?dl=0
    2017-03-11 | developerbrijesh
    #4 & #6 completed please check if you have any changes then tell us
    2017-03-10 | catherine.c
    #1 & #2 are good. Please complete #4 & #6.
    2017-03-10 | developerbrijesh
    I have set the background image please check and let me know if any tweaks.
    2017-03-09 | catherine.c
    #1 - look at desktop site. Experience a Unique brand of funeral service section on homepage. The photo is to the right of the bullet points. On Mobile, the photo is on top of the bullets. Please make it look similar to desktop.

    #2 - reduce the space above and below the phone numbers in mobile footer.

    #4 - – Served in U.S. Army label covered by Period of Service text field
    was not completed

    #6 - Usual Residence section - county text field overlaps zip code field
    2017-03-09 | developerbrijesh
    all points completed please check and please clearly describe #1
    2017-03-08 | catherine.c
    FTP:
    U: stevenkleinberg
    P: DepsOckForWuicJi
    2017-03-08 | developerbrijesh
    FTP not working fine its showing blank theme folder

    Leave a Comment:




    Service Area Map page closed
    Task: Website | 2017-02-27 | Catherine C. | #70361 |

    1. Move title “Search for your cemetary” above the search box.

    2. Place back border around Search Box.


    2017-02-27 | rod.l
    Code works without code from footer.php.
    2017-02-27 | catherine.c
    Could you check the code between footer.php and code module on Service Area Map page? Deleting footer.php map code causes module map to disappear.

    Leave a Comment:




    homepage – erase label closed
    Task: Website | 2017-02-27 | Catherine C. | #70360 |

    Please remove “REPRESENTANTE DE LA COMUNIDAD HISPANA” words under YASMIN KLEINBERG.

    DO NOT REMOVE “YASMIN KLEINBERG”.


    2017-02-28 | developerbrijesh
    we have remove remove “REPRESENTANTE DE LA COMUNIDAD HISPANA” words under YASMIN KLEINBERG. please check

    Leave a Comment:




    phone call edits closed
    Ticket: Website | 2017-02-21 | Catherine C. | #69918 |

    1. Vitals Form – stevenkleinberg.360sites.net/vitals-form/
    DONE — remove extra dates modules under Served in U.S. Army Services
    DONE– Add new text field “Period of Service, if known” to the right of Served in U.S. Army Services yes/no options. This new field should line up above Age at Last Birthday field.

    ***2. Add map legend on this page for Steve’s location and airports.
    stevenkleinberg.360sites.net/locations/

    DONE – 3. stevenkleinberg.360sites.net/locations/
    Add text heading above searchable map:
    “Search for your Cemetery:”

    4. Homepage
    DONE — Change “Espanol” button link to contact us page
    ***– Remove title under Yasmin in the photo

    DONE – 5. Remove Espanol link from top menu

    DONE – 6. Contact Page
    stevenkleinberg.360sites.net/contact-us/
    Make email link same blue color as on bottom of this page – http://stevenkleinberg.360sites.net/veterans/


    2017-02-27 | catherine.c
    emailed Steve.
    2017-02-27 | developerbrijesh
    done please check
    2017-02-24 | catherine.c
    Homepage - add back "YASMIN KLEINBERG" under her photo. Text should be same size as "STEVEN J. KLEINBERG"
    2017-02-24 | developerbrijesh
    done please check
    2017-02-23 | catherine.c
    Please complete these:
    — Add new text field “Period of Service, if known” to the right of Served in U.S. Army Services yes/no options. This new field should line up above Age at Last Birthday field.
    -- Homepage - Remove title under Yasmin in the photo
    2017-02-23 | developerbrijesh
    we have complete #3 & #6 please check
    2017-02-22 | catherine.c
    Please do all that are not completed. Do not do #2.

    Leave a Comment:




    Website is Offline closed
    Task: Website | 2017-02-16 | Sean | #69652 |

    Pls correct.


    2017-02-17 | sean.f
    Ticket has been completed. Closing ticket.
    2017-02-16 | catherine.c
    Site is not live yet.
    2017-02-16 | sean.f
    Is it in development?

    Leave a Comment:




    Service Area Map closed
    Ticket: Website | 2017-02-13 | Catherine C. | #69322 |

    stevenkleinberg.360sites.net/locations/

    1. Take screen capture of interactive map. Place image on right side of page.

    2. Add a google map with marker for steve’s location. Map should include a search bar above it so users can look up cemetaries.  Use this code to place map in the empty space to left of the current map.

    https://developers.google.com/maps/documentation/javascript/examples/places-searchbox


    2017-02-16 | catherine.c
    No need to remove space. Spoke to Steve.
    2017-02-16 | catherine.c
    Reduce space between text and top of map.
    2017-02-15 | developerbrijesh
    we have add map please check if you have any changes then please guide us

    Leave a Comment:




    spacing closed
    Ticket: Website | 2017-02-13 | Catherine C. | #69321 |

    Make all pages has the same space below headers and above content. Spacing should match same amount as these pages.
    stevenkleinberg.360sites.net/jewish-services/
    stevenkleinberg.360sites.net/shipping/


    2017-02-16 | catherine.c
    emailed Steve completed.
    2017-02-15 | developerbrijesh
    we have fix this please check if you have any changes then please guide us.
    2017-02-14 | catherine.c
    ALL pages have not been adjusted. Please adjust spacing for these pages:
    http://stevenkleinberg.360sites.net/meet-your-director/
    http://stevenkleinberg.360sites.net/locations/
    http://stevenkleinberg.360sites.net/testimonials/
    http://stevenkleinberg.360sites.net/vitals-form/
    http://stevenkleinberg.360sites.net/contact-us/
    2017-02-14 | developerbrijesh
    we have fix this please check

    Leave a Comment:




    Vitals Form – Edits closed
    Ticket: Website | 2017-02-10 | Catherine C. | #69264 |

    1. Usual Residence section – make COUNTY label text same as rest of the form

    2. Remove COUNTY fields from Informant 1 and Informant 2 sections

     


    2017-02-13 | catherine.c
    Emailed completed.
    2017-02-12 | developerbrijesh
    required changes have done.
    2017-02-12 | developerbrijesh
    required changes have done.

    Leave a Comment:




    Vitals Form – programming fields closed
    Task: Website | 2017-02-10 | Catherine C. | #69246 |

    Would this be possible?

    http://stevenkleinberg.360sites.net/vitals-form/

    3. Under Served in Arm Forces
    When user enters a birthdate, can you program to fill in Age at Last Birthday field?


    2017-02-14 | catherine.c
    Thank you.
    2017-02-14 | developerbrijesh
    we have check this is not possible in jot form.
    2017-02-13 | catherine.c
    please updated.

    Leave a Comment:




    additional vitals form edits closed
    Ticket: Website | 2017-02-07 | Catherine C. | #68970 |

    1. ‘Sex’ should be in the same font as the other headings and and not bold
    2. ‘postal’ and ‘province’ labels should be removed
    3. ‘County’ needs to be input field
    4. Remove ‘Country’ label
    5. The states could have the pull down menu rather than the country
    6. Remove the following ‘Is there a reserved grave?’ down to/and including the word ‘unknown’ after Double stone? That section is not necessary.


    2017-02-10 | catherine.c
    edits completed, emailed Steve.
    2017-02-10 | developerbrijesh
    all points done please check if you have any changes then please guide us
    2017-02-09 | catherine.c
    this form is now in our account - eternallightnewyork.com
    2017-02-08 | developerbrijesh
    jot form web site is update so we have not found this form in jot form panel please see below screen shot - l
    http://www.awesomescreenshot.com/image/2148217/6b6f4990505b1fd1866141a2cd20a72b

    Leave a Comment:




    vitals form edits closed
    Task: Website | 2017-02-06 | Catherine C. | #68818 |

    1. Radio buttons on left side of form are cut off – move entire form to the right slightly so radio buttons are not cut off..

    2. Usual Residence
    — State needs to be a pull down menu
    — Move County up, Move State down (these 2 fields need to switch places)

    3.  Served in Arm Forces
    When user enters a birthdate, can you program to fill in Age at Last Birthday field?

    4.  Place of Birth
    City, State or Foreign Country – Capitalize first letter each word

    5.  Informant 1 (This person will be listed on the death certificate)
    — Street Address field needs to be 3/4 Street Address and 1/4 Apt. No.
    (See under Usual Residence for an example)
    — Remove Street Address Line 2
    — Change City label to “City, Town or Location”
    — State needs to be a pull down menu
    — Move County up, Move State down (these 2 fields need to switch places)

    6.  Informant 2
    — Street Address field needs to be 3/4 Street Address and 1/4 Apt. No.
    (See under Usual Residence for an example)
    — Remove Street Address Line 2
    — Change City label to “City, Town or Location”
    — State needs to be a pull down menu
    — Move County up, Move State down (these 2 fields need to switch places)

    7. Interment Details
    — Capitalize S in State

     

     

     


    2017-02-10 | developerbrijesh
    all points done please check if you have any changes then please guide us
    2017-02-09 | catherine.c
    #1 - fixed
    #2 - state needs to have drop down menu. no need to switch places with field below. Remove Country and its pull down menu. Add in COUNTY with text field.

    2017-02-07 | developerbrijesh
    #1 We have check but This issue is not appearing at our end please check the Below screenshot:-
    http://prntscr.com/e5iero enternetexplore
    http://prntscr.com/e5ifi5 firefox
    http://prntscr.com/e5ifq6 googlecrome
    #2, #5 & #6 According to jootform functionality when we have added State in Drop-down then Country are not appear,

    Other points are complete please check

    Leave a Comment:




    add yasmeen photo closed
    Ticket: Website | 2017-02-06 | Catherine C. | #68769 |

    add to espanol page
    https://www.dropbox.com/s/3kury2p5dn9k5es/Yasmin%20headshot.jpg?dl=0


    2017-02-06 | catherine.c
    emailed steve completed.

    Leave a Comment:




    add testimonials closed
    Ticket: Website | 2017-02-06 | Catherine C. | #68768 |

    Please add these testimonials to the ‘Testimonials’ section. Font should match what is already there. Also, regarding the current testimonial from Gail K, please add ‘Plainview, NY’. For some reason, it’s not there.


    2017-02-06 | catherine.c
    emailed steve completed.

    Leave a Comment:




    change font size closed
    Task: Website | 2017-01-31 | Catherine C. | #68326 |

    Homepage – EXPERIENCE A UNIQUE BRAND OF FUNERAL SERVICE section

    Make names and titles smaller at bottom of the photo. When browser is viewed smaller, the logos (the green burial logo) should not overlap the names.


    2017-01-31 | developerbrijesh
    done please check.

    Leave a Comment:




    Footer – space under email closed
    Task: Website | 2017-01-30 | Catherine C. | #68237 |

    Reduce space under email address. Move social icons up so it is spaced evenly with each section.


    2017-01-31 | developerbrijesh
    done please check

    Leave a Comment:




    add/edit tri-state map closed
    Ticket: Website | 2017-01-26 | Catherine C. | #68103 |

    Use map similar to this one.
    https://www.dropbox.com/s/mxdnxpn8mhw021y/New%20York%20Tri-State%20Area.tiff?dl=0

    1. Add an overlay on the existing map->a lightly shaded area showing the ‘Tri-State area’.
    2. Add a thin radius circle on the map extending approximately 30 miles from our chapel.

    Place tri-state image map on this page – to the right of the text
    stevenkleinberg.360sites.net/locations/


    2017-02-06 | catherine.c
    map added to page. emailed Steve.
    2017-01-31 | catherine.c
    spoke to steve 1/30. Notified him we are still working on this map.

    Leave a Comment:




    email edits closed
    Ticket: Website | 2017-01-26 | Catherine C. | #68101 |

    1. Add gravesite experience content from here –
    https://www.dropbox.com/s/1rhu2gxjpqihc09/E-L%20WEBSITE-GRAVESIDE%20SERVICE%20EXPERIENCE-final.docx?dl=0

    2. Add Service Area Map content from here –
    https://www.dropbox.com/s/m3gd5lhfl75j6x4/E-L%20WEBSITE-SERVICE%20AREA%20MAP-final.docx?dl=0

    3. Contact Us page

    — ADD ‘Eternal Light Funeral Directors of New York’ above the address (use two lines if necessary)
    — Above the email address ADD ‘Email us your questions, comments or request information’ (The email address should be linked to skleinberg@eternallightny.com)
    — ADD ‘Follow us on social media’ (add the appropriate icons in full color) for Facebook, Twitter and Linked in


    2017-01-26 | catherine.c
    called Steve confirm done.

    Leave a Comment:




    corrections to vitals form closed
    Ticket: Website | 2017-01-20 | Catherine C. | #67726 |

    See PDF here:
    https://www.dropbox.com/s/8wg14ibolj7g0gy/vitalsform_corrections.pdf?dl=0

    Make corrections in red. Please let me know if anything is unclear. Thank you.

    Also move entire form to the right a little.  Option buttons along the left of the form are slightly cut off.


    2017-02-06 | catherine.c
    see ticket #68818. edits from review of this form.
    2017-01-27 | catherine.c
    spoke to Steve over phone 1/26. We are still reviewing this form.
    2017-01-25 | developerbrijesh
    we have update as per PDF instructions but we cant edit in address section in jot for there is no option in jot form for place city , state etc. in place holder or switch fields rest of the changes done please check.
    2017-01-24 | catherine.c
    Please update.
    2017-01-23 | catherine.c
    Please look at PDF again
    https://www.dropbox.com/s/8wg14ibolj7g0gy/vitalsform_corrections.pdf?dl=0
    2017-01-23 | catherine.c
    1. "Other name(s) by which person is known" - This is not a title - should be text box with a label inside textbox.
    2. ALL DATE OF BIRTH fields - should be one textbox with this label - "Date of Birth (MM/DD/YYYY)
    3. Usual Residence - County (NOT Country) & State need to be switched.

    There are a lot of edits not completed starting with page 2 of the PDF. Please make sure edits are completed before review.
    2017-01-21 | developerbrijesh
    all points completed please check. if need any changes please guide us

    Leave a Comment:




    email edits closed
    Ticket: Website | 2017-01-20 | Catherine C. | #67663 |

    Contact Us Page
    DONE – 1. Remove the headings for address, phone number and email (I think it’s understood)
    DONE – 2. For the phone numbers, I’d like them to appear like this:
    888-377-2020 (toll free)
    718-645-2020 (local)
    718-332-0025 (fax)
    516-993-0886 (Steve Kleinberg mobile)
    917-513-5292 (espanol)

    3. Add social medial icons below email address:
    Facebook LinkedIn Twitter (I will give you the info to link)

    4. Homepage – EXPERIENCE A UNIQUE BRAND OF FUNERAL SERVICE section

    Founder/Funeral Director & Representante De La Comunidad Hispana
    These name titles – make them a little smaller than our names.

    Move Steven’s name and title up so lines up with Yasmin’s name.


    2017-01-23 | catherine.c
    Emailed Steve completed.
    2017-01-20 | developerbrijesh
    point #3 and #4 done please check.
    2017-01-20 | catherine.c
    Please do #3 & #4

    Leave a Comment:




    create jotform closed
    Task: Website | 2017-01-10 | Catherine C. | #66917 |

    Please create jotform using this document. Email to this address: eternallightofny@gmail.com
    https://www.dropbox.com/s/xh3jq53i9le57fw/EL%20WEBSITE-Vital%20Information%20Form.docx?dl=0

    Please make sure text fields line up and organize form so it is neat. Document has text field names only.


    2017-01-20 | catherine.c
    thank you.
    2017-01-19 | developerbrijesh
    the font of the form matched with site font please check.
    2017-01-19 | catherine.c
    Emailed Steve to start reviewing.
    2017-01-19 | catherine.c
    the font of the form - please match close to the font of the site.
    2017-01-19 | developerbrijesh
    we have added "Print this page" button in page please check.
    Please clear "change text to match closer to the text throughout site."
    2017-01-18 | catherine.c
    also – Add a “Print this page” icon and link at bottom of form similar to this page
    2017-01-18 | catherine.c
    Form has been cloned and added to our jotform account. Please change text to match closer to the text throughout site.
    2017-01-11 | developerbrijesh
    we have create jot form with provide doc field here is jot form url and Details
    https://form.jotform.com/70101014597143
    Username:- developerbrijesh
    Pass:- admin123

    Leave a Comment:




    phone call edits closed
    Ticket: Website | 2017-01-09 | Catherine C. | #66757 |

    See ticket #66917 – 1. Vital Information Form –
    https://www.dropbox.com/s/xh3jq53i9le57fw/EL%20WEBSITE-Vital%20Information%20Form.docx?dl=0

    – Add to the left of Espanol – link has been added but was not able to fit the word “Information” due to space
    – Create form with fields in attached doc
    – Add a “Print this page” icon and link at bottom of form similar to this page
    <https://www.brezniakrodman.com/information-sheet/>

    DONE – 2. Service > Additional Services
    – Add Eternal Light logo for icon
    – Remove images for Pets, Disinterment, Monuments – add relevant photos. For pets add cat & dog

    DONE – 3. Service Area Map/Locations
    Use map of Tri-State area, reference maps Steve emailed.
    — https://www.dropbox.com/s/mxdnxpn8mhw021y/New%20York%20Tri-State%20Area.tiff?dl=0
    — https://www.dropbox.com/s/6pm1dsj3z8if2yk/NYC%20area.tiff?dl=0
    Show 5 boroughs, Northern NJ, airports, LaGuardia, JFK, Newark
    Add marker for Eternal Light location in Brooklyn

    DONE – 4. Meet the Director
    Line up left side of Steve’s photo with “M” in Meet.

    DONE  – 5. Experience a unique brand of funeral service
    – NFDA logo on homepage – Change Proud Member year to 2017

    – Add names for Steve & Yasmin on their photos – very low on suit jackets and small text (size of small print under PrePlan logo)
    – place close to gold bar
    – use same font as the bullets

    Steven J. Kleinberg                               Yasmin Kleinberg
    Founder/Funeral Director       Representante de la comunidad hispana

    DONE  – 6. Contact page
    – Remove map
    – add address, phone, email – same as footer info
    – add vital information form link
    – add google map focused on location, not tri-state area


    2017-01-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-20 | catherine.c
    Thank you.
    2017-01-19 | developerbrijesh
    Add names for Steve & Yasmin on their photos:- font matched with bullet font and more clear then before please check. As you instruct us that font size make small like under text of "Preplan logo" so the text is stretching with image and when we increase size of font text is appearing in large size.
    2017-01-19 | catherine.c
    Emailed Steve to start reviewing.
    2017-01-19 | catherine.c
    All edits checked.
    For – Add names for Steve & Yasmin on their photos -- These names are not clear and not the same font as the bullets to the left. Please fix.
    2017-01-19 | developerbrijesh
    We have completed all points please check.
    #3 please clear this briefly.
    2017-01-18 | catherine.c
    http://stevenkleinberg.360sites.net/wp-admin/
    2017-01-16 | catherine.c
    notified steve will be completed this week.

    Leave a Comment:




    Footer edit closed
    Ticket: Website | 2016-12-29 | Catherine C. | #66180 |

    Remove social icons

    Center position – Address, Phone, and contact us button – each one on one line.

    Address will be in line 1:
    60 Brighton 11th Street Brooklyn, NY 11235

    Phone numbers in line 2:
    888-377-2020 | 516-993-0886 Mobile | 917-513-5295 Español

    Email in line 3:
    skleinberg@eternallightny.com

    Button in line 4.


    2017-01-06 | alec.j
    Belinda, do we need to send him the "go live" reminder?
    2016-12-29 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Updated CC Via Email closed
    Task: Accounting | 2016-12-28 | Danny | #66036 |

    “Hi Danny,

    Happy holidays! Please change the present credit card to the following:

    AMEX
    Ending in 1005
    12/21
    Steven J Kleinberg
    Eternal Light
    Billing address is 60 Brighton 11 Street, Brooklyn, NY 11235”


    2016-12-28 | chandra.t
    Payment profile updated with American Express ending in 1005.
    2016-12-28 | danny.n
    cvc: 2429

    Leave a Comment:




    phone edits closed
    Ticket: Website | 2016-12-23 | Catherine C. | #65926 |

    1. Review all text for grammar/spelling/formatting errors. – done

    2. What We Do section – all services – done
    Increase size of image so it aligns with width of text on page.

    3. Green burials section – done
    – text – need green color for “LIVE GREEN, LEAVE GREEN” and URL links. Match green tree color in image.
    – Green burial icon for bullets – match green tree color in image
    – Change icon in menu to the leaf from bullets and change color to match trees in image – done but waiting for it to update
    – Remove S in “Burials”

    4. iPad & mobile view – adjust code to full width, desktop view = 70% -done

    5. Blur patch on Steve’s shoulder on Meet Director page – done

    6. Steve will send us example of online form

    7. Steve will send print out of tri-state area map with markers to indicate locations

    8. Testimonials page – single quotes for the text under each testimonial – done

    9. About Us page, format spacing of text – done


    2016-12-30 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-30 | catherine.c
    Emailed steve list is updated. Reminded him about #6 & #7.
    2016-12-30 | catherine.c
    icon updated.
    2016-12-29 | catherine.c
    All edits complete. Waiting for green burial icon to update in top menu.
    2016-12-28 | catherine.c
    Client has been notified about some edits in this ticket completed. We will update him when ticket is finalized.
    2016-12-28 | alec.j
    Catherine, would you please update this ticket and give a feedback to the client about that.

    Leave a Comment:




    bullets on What We Do sections closed
    Task: Website | 2016-12-20 | Catherine C. | #65711 |

    These are all icons from the images for each service page.

    Veterans page – use stars (same style as what was in the service image)

    Green burial section – use this leaf
    https://www.dropbox.com/s/dts98w8p1d90dr7/shutterstock_414863242.eps?dl=0

    Jewish section=Star of David

    Cremation=Urn icon (top left corner image)
    https://www.dropbox.com/s/pp1f98xk49ywx7o/shutterstock_424496965.jpg?dl=0

    Preplan=Preplan icon

    2016-12-22 | developerbrijesh
    bullets on What We Do sections replaced with icons as you instruct us please check. if you need any changes please guide us. Thanks

    Leave a Comment:




    remove icons closed
    Task: Website | 2016-12-20 | Catherine C. | #65694 |

    What We Do section
    On each page, remove icon in bottom right corner of images. Green burials – remove icon covering whole image.


    2016-12-21 | developerbrijesh
    Done Please Check

    Leave a Comment:




    add more content to services closed
    Ticket: Website | 2016-12-20 | Catherine C. | #65679 |

    Veterans section
    https://www.dropbox.com/s/akeowkl2cnkmx6p/EL%20site-Veterans%20section-final.docx?dl=0

    Preplan section
    https://www.dropbox.com/s/x0j36zipao547uy/EL%20site-Preplan%20section-final.docx?dl=0

    Additional services
    https://www.dropbox.com/s/i8nxlvej23r66q6/EL%20site-Additional%20services-final.docx?dl=0

    Shipping section
    https://www.dropbox.com/s/jua9i1ix0j3mbns/EL%20site-Shipping%20Section-final.docx?dl=0


    2016-12-21 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-21 | developerbrijesh
    We have add all content please check

    Leave a Comment:




    Bio Photo closed
    Task: Website | 2016-12-20 | Belinda | #65674 |

    http://stevenkleinberg.360sites.net/meet-your-director/

    Please blurr out the “FDNY” on the bottom left photo – on his shirt.


    2016-12-21 | developerbrijesh
    done please check.

    Leave a Comment:




    add content closed
    Ticket: Website | 2016-12-19 | Catherine C. | #65580 |

    1. Add content from these documents in this link to the correct pages under What We Do.
    https://www.dropbox.com/sh/v401izvxw6j9dyu/AABFQTnqPn4BELzQFLEjGtNma?dl=0

    2. Homepage – remove headshot of doctor in the blue bar at top of page

    3. Add Home link to top menu. Make space for this link and make sure menu does not wrap to next line.


    2016-12-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-19 | developerbrijesh
    All Points Complete Please Check.

    Leave a Comment:




    homepage edits closed
    Ticket: Website | 2016-12-19 | Catherine C. | #65579 |

    Experience a Unique section
    1. Make this section’s font title smaller
    2. Remove diamond bullets, use regular black bullets
    3. 2nd bullet – remove text “the five boroughs of”
    4. 4th bullet – remove text “family owned”, replace with “Independently owned”
    5. Add new bullet after #4 – “Specialists in grave side services and green burials”
    6. Footer – Tagline under logo words Eternal Light – increase size of this font. Logo image needs to be edited. Should look the same as logo in header where font can be read clearly. Footer logo stays as white color.
    7. Footer – Remove Need Assistance? text section. Add in social media icons.


    2016-12-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-19 | developerbrijesh
    We have Fix This Please Check
    2016-12-19 | catherine.c
    #5 - need to be all capitals.
    2016-12-19 | developerbrijesh
    We Have Done All Ponits Please Check

    Leave a Comment:




    email edits closed
    Ticket: Website | 2016-12-14 | Catherine C. | #65284 |

    1. Top menu titles:

    ABOUT
    WHAT WE DO
    MEET YOUR DIRECTOR
    SERVICE AREA MAP
    THE GRAVESIDE EXPERIENCE
    SERVICE LOCATIONS
    TESTIMONIALS
    ESPANOL
    CONTACT US

    REMOVE:
    WHO WE SERVE
    BLOG
    OUT OF TOWN

    2. The drop-down menu under WHAT WE DO should be as follows:
    (Add an icon in front of each submenu title)
    JEWISH SERVICES (place a Star of David in front of Jewish Services)
    GREEN BURIALS (place a leaf in front of Green Burials)
    VETERANS (place military star in front of)
    CREMATION (place the urn icon in front of)
    PLAN AHEAD (place the preplan icon in front of)
    SHIPPING (place a jet icon in front of)
    ADDITIONAL SERVICES (place Eternal Light flame logo in front of)
    — Submenu under ADDITIONAL SERVICES
    **PETS
    **DISINTERMENT
    **MONUMENTS

    Once on the respective page, I would like you to use the appropriate image from here – http://stevenkleinberg.360sites.net/category/services/
    used at the top of each page. Remove all text and icons or symbols. Leave a heading, e.g. Jewish Services.

    3. Homepage – remove testimonial slider and the water background area behind these testimonials. Move these testimonials to the Testimonials page.

    4. Homepage – On the left of “For Immediate Assistance…” bar right below bridge/water photo
    Add this photo – https://www.dropbox.com/s/3mdhhuky4niddvd/steve-main.jpg?dl=0

    Remove background of Steve’s photo. Crop out just below the shoulders in Steve’s photo. The bottom of this photo should line up with bottom of the blue bar.


    2016-12-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-19 | developerbrijesh
    Now the submenu is showing and for the footer tagline this is looking exactly like your PSD design and also in the Your PSD there is image a of logo and tagline so we can't change it. Thanks
    2016-12-19 | catherine.c
    Missing submenus for this section:
    ADDITIONAL SERVICES (place Eternal Light flame logo in front of)
    — Submenu under ADDITIONAL SERVICES
    **PETS
    **DISINTERMENT
    **MONUMENTS

    Edit: Footer - Make the "Funeral Directors of New York" tagline easier to read.
    2016-12-17 | developerbrijesh
    We have done all points please check.
    2016-12-15 | catherine.c
    please complete this ticket.

    Leave a Comment:




    Tickets/Revisions 
    Complaint | 2016-12-12 | Danny | #65037 |

    Steve called my direct line. Super nice. This was Marvin’s client switched to Belinda. He loved working with Belinda stating it was like night and day bt him and belinda.

    He wanted to address an issue to me where he would not get a confirmation on tickets that he had sent over to open and also completion. I had confirm with him the email on file which is the correct one. He stated that he is very detailed-oriented and communication is important to him and would like some acknowledgement if he sent an email over to Belinda. Stated that sometimes she responds quick and sometimes days or even not at all.

    Told him he can email me directly in the future and I will acknowledge him which I always do for all my clients. His other issue is the changes. He feels like someone else is doing it not belinda cause he can tell because they do it like they are robots, not reviewing what is there but just follows general instructions. There were grammatical errors and mispells. He said he understands Funeral is not our specialty but more healthcare but thinks that grammar and mispells are default for any company.

    Overall, he was happy with us but just wanted to address these concerns to me. Moving fwd, he will email me and I will overlook the ticket for him. Told him we are almost at the finish line so we should finish and get the site launched.


    2016-12-12 | belinda.t
    What he usually does is sends a bunch of different files without any instruction, and I compile tickets for him to review. His last email was on Dec 2nd, in which Catherine is supposed to email him back. I am removing myself from the account, hence the reason why Catherine is taking over. I understand, however, if there are design issues and what not.
    2016-12-12 | danny.n
    Belinda, just fyi.

    Leave a Comment:




    Removing About and Service Sections closed
    Ticket: Website | 2016-12-02 | Belinda | #64448 |

    1. Home: Meet Your Funeral Director: remove this section and add to the ‘about ‘ page (or create one)
    2. home: Services boxes: move the entire section to services page. Use php if needed.


    2016-12-12 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-12 | developerbrijesh
    Done Please Check
    2016-12-07 | catherine.c
    #2 - create "Services" page. Remove "Service Area Map" page. Place title "Service Area Map" on "Locations" page.
    2016-12-06 | developerbrijesh
    Removed the "Meet your section" from home and add this on About us page.

    Removed services from all pages and add this on Services page please check (http://stevenkleinberg.360sites.net/service-area-map/)

    Leave a Comment:




    web edits closed
    Ticket: Website | 2016-11-18 | Catherine C. | #63628 |

    1. featured services boxes: remove hover effect

    2. ft. service; green burial; add the icon as an enlarged water mark

    3. featured services: add “learn more” buttons that were previously removed and link to appropriate pages

    4. MAIN photo: portrait of Steve located in dropbox labeled “steve-portrait.jpg” please notice that the photo has been edited and the neck is different from what is online.
    https://www.dropbox.com/s/7rmwz3ybv6svddg/steve-portrait.jpg?dl=0

    5. home – meet funeral director; The photos are wrong.
    from task #63373 – The SAILOR (white hat) photo needs to be gone. Need to add back the fire department photo that was on the left, and keep the photo on right with police hat.

    RIGHT photo (police hat): correct. move the positioning to the right more.
    LEFT photo (white hat): wrong photo, put previous photo of Steven in Fire Department outfit. Blur out “FDNY” throughout that picture. Move photo to the right.

    ^^^ Both bottom photos, to be positioned lower so that it shows more of Steve’s abdomen area.

    6.
    – ft services; “plan” section, when browser is smaller, the text is cut off the screen to the left.
    – ft services; “plan” section, replace the icon to the judicial courthouse icon:http://stevenkleinberg.360sites.net/wp-content/themes/aaa-stevenkleinberg/mods/images/specialty/preplan.png
    – ft services; green burial; change the bullet points to the leaf icon
    – home: picture of Steve and Yasmin, crop so that it’s her waist and up.


    2016-12-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-08 | developerbrijesh
    we replace the Steve-portrait with new image which one you provide us in Dropbox please check.
    2016-12-08 | belinda.t
    #4 is incorrect, please update the photo with https://www.dropbox.com/s/7rmwz3ybv6svddg/steve-portrait.jpg?dl=0
    2016-12-08 | developerbrijesh
    we added the "Live Green, Leave Green" logo as the watermark and make it centered so it cover the box please check if you need any changes please guide us.
    2016-12-07 | catherine.c
    update email sent.
    2016-12-07 | catherine.c
    Green burial - background photo here - https://www.dropbox.com/s/sf8ifarqxrrwozx/shutterstock_327098591.jpg?dl=0
    2016-11-23 | developerbrijesh
    ft. service:- "green burial" for this please provide us original background image of green forest without logo because old logo is attached with image if we enlarge the new logo then old lower logo which is behind the new logo that will be show and it will be look odd. And we can't make logo more large as you expecting, if we do then text will overlap the logo and hard to read.
    2016-11-23 | catherine.c
    #2 - please use the current "Live Green, Leave Green" logo as the watermark. Here is a copy you can edit - https://www.dropbox.com/s/11h3gvzpsm8dh67/green-burial-logo.png?dl=0
    There will not be an icon in the bottom right corner.
    Increase size of watermark so it's centered and covers most of the box.
    2016-11-21 | developerbrijesh
    all points done if you need any changes please guide us but for 2nd point:- "ft. service; green burial; add the icon as an enlarged water mark" for this please provide us original background image without logo because old logo is attached with image if we enlarge the logo lower logo will show under the new logo.

    Leave a Comment:




    photos on homepage closed
    Task: Website | 2016-11-16 | Catherine C. | #63373 |

    1. Steve bio photo under “Meet your Funeral Director”
    Crop out the Sailor photo (middle small one ) Original photo is “Josh and Me.jpg”
    image is here – https://www.dropbox.com/s/ie0xhff6a24o95k/Josh%20and%20Me.jpeg?dl=0
    layout should look like this – https://www.dropbox.com/s/sf2jycfk71cnjyq/kleinberg-biophoto.jpg?dl=0
    Total of 3 photos displayed.

    2. Photo of steve and his wife towards the bottom of the home page: its supposed to fade into white. Please fade so there is no line visible on left side of photo. Should look like same fade as this –
    https://www.dropbox.com/s/mcqo9h4mzcuww1x/kleinberg-steven-home.jpg?dl=0


    2016-11-18 | developerbrijesh
    We have Done This Both Point Please Check.

    Leave a Comment:




    Jewish Services closed
    Ticket: Website | 2016-11-16 | Belinda | #63267 |

    On Home page; Jewish service box, add star icon attached to the right of the content, please crop.


    2016-11-17 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-17 | developerbrijesh
    done

    Leave a Comment:




    Home; Services Boxes Text closed
    Ticket: Website | 2016-11-16 | Belinda | #63265 |

    Please adjust the text of the services boxes on home page according to word document.

    Here is the text:

    JEWISH SERVICES

    Nearly half of all Jewish funeral

    services take place at the graveside.

    Learn more about what makes ours exceptional.

    <>Graveside

    <>Chapel

    <>Synagogue

    **insert Star of David in place of

    <>symbol

    VETERANS

    Armed Forces Veterans, learn more about the burial benefits you have earned.

    <>Burial at National or State

         Veterans Cemetery, or private

         cemetery

    <>Military Honors

    <>Burial Flag

    <>Funeral Service of Your Choice

    **insert military star in place of <>symbol

    PLAN AHEAD

    Millions of people in New York State and across the nation are choosing to pre-pay their funerals well in advance.    Learn more about safe and secure funeral trust funds.

    <>Revocable Trust Funds

    <>Irrevocable Trust Funds

    **insert ‘Pre Plan’ diamond in place of <>symbol

    GREEN BURIALS

    Green or natural burial is a simple and dignified method of earthen burial.  Is green burial right for you? Learn more.

    <insert current image with overlay of Live Green logo and associated points…remove URLs above and below logo>

    CREMATION

    Cremation is an alternative to burial or other form of disposition, rather than an alternative to a funeral.  Learn more about service options.

    <>Traditional Service

    <>Memorial Service

    <>Inurnment Service

    <>Direct Cremation

    **insert cremation urn in place of <>symbol

    ADDITIONAL SERVICES

    Eternal Light Funeral Directors of New York is pleased to offer these additional services:

    <>Services at Other Locations

    <>Shipping

    <>Monuments

    <>Disinterments

    <>Scattering of Cremains

    **insert the ‘Eternal Light’ symbol in place of <> symbol

    E-L-Services-Section
    2016-11-17 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-17 | developerbrijesh
    done please check.

    Leave a Comment:




    Veterans Section closed
    Ticket: Website | 2016-11-16 | Belinda | #63263 |

    On home page, please crop the star and place it to the right of the content.


    2016-11-18 | developerbrijesh
    logo adjustment done please check.
    2016-11-17 | catherine.c
    please make star a little smaller or move to the left. right side of star is cut off by the box.
    2016-11-17 | catherine.c
    logo did not update. please check.
    2016-11-17 | developerbrijesh
    done

    Leave a Comment:




    Green Burials closed
    Ticket: Website | 2016-11-16 | Belinda | #63261 |

    On home page, add this icon on the right side of the text.


    2016-11-23 | catherine.c
    disregard this ticket. newer edit in another ticket.
    2016-11-23 | catherine.c
    Correct logo to use is attached to this ticket. Please move logo closer to the text towards the middle of this box.
    2016-11-18 | developerbrijesh
    done please check.
    2016-11-18 | belinda.t
    on smaller screens, the logo is cut off. please move to the bottom left.
    2016-11-18 | developerbrijesh
    We Had already add logo which one you provide us please see below link and if you want something else please tell us. http://prntscr.com/d8t64i
    2016-11-17 | catherine.c
    logo did not update. please check.
    2016-11-17 | developerbrijesh
    we placed this icon on right side of content as other logos are placed and we removed logo url from below and upside and and text also please check. if you need any changes with this please guide us.

    Leave a Comment:




    Menu closed
    Ticket: Website | 2016-11-16 | Belinda | #63260 |

    Please adjust menu, create pages if needed:

    ABOUT US—WHAT WE DO—WHO WE SERVE—LOCATIONS–SERVICE AREA MAP—TESTIMONIALS—THE GRAVESIDE EXPERIENCE—BLOG–OUT-OF-TOWN CONTACT US–ESPANOL


    2016-11-17 | developerbrijesh
    Done
    2016-11-17 | developerbrijesh
    Done, Adjust the Menu and Create New page.

    Leave a Comment:




    steve and yasmin photo – homepage closed
    Task: Website | 2016-11-14 | Catherine C. | #63149 |

    Please fade the image of steve and yasmin at the bottom of homepage into the text on the left. Image should look the same as this one from the draft. This is the white section under featured services boxes and above the gold bar.
    https://www.dropbox.com/s/mcqo9h4mzcuww1x/kleinberg-steven-home.jpg?dl=0


    2016-11-15 | developerbrijesh
    Task is completed please Check

    Leave a Comment:




     closed
    Ticket: Website | 2016-11-11 | Belinda | #63028 |

    1. Home; ft services; add a star icon, similar to how the green burials icon is placed. Add star icon to veteran’s box.

    http://www.shutterstock.com/pic-19053886/stock-photo-3d-silver-star.html?src=25AqyOxcbmqLaX7NYjmxwg-1-15

    2. Add icon to cremation section. First photo:

    http://www.shutterstock.com/pic-424496965/stock-vector-set-of-ancient-logos-with-greek-antiquity-vases-vector-greek-flat-urns-collection.html?src=Y_iEUgApGVxusCjAuSKlRw-1-27


    2016-11-14 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-13 | developerbrijesh
    we have add icons on veteran’s and cremation section. Please check it
    2016-11-11 | catherine.c
    icon photos are here: https://www.dropbox.com/sh/tj4ldv4q64rnv5c/AAA5kanQLr3f63moS_XuI67Da?dl=0
    For #2 - please use the top left corner icon out of the 4.

    Leave a Comment:




    Funeral Director Photo Compilation closed
    Ticket: Website | 2016-11-07 | Belinda | #62581 |

    Change the photo format to the attached (home page > meet funeral director section)

    1. Portrait: photo is in dropbox > assets > steve-portrait.jpg
    2. Medic: photo is i dropbox > assets > steve-ambulance.jpg
    3. Veteran: photo is in dropbox > assets > Josh and Me.jpg (right photo)


    2016-11-08 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-08 | developerbrijesh
    done
    2016-11-07 | belinda.t
    Photo #2 blur out the "FD NY" on the car and his jacket.

    Leave a Comment:




    Additional Changes to Home Page closed
    Ticket: Website | 2016-11-07 | Belinda | #62580 |

    1. Main Services Boxes: remove buttons. When hovering over the box, add an effect. Make it link to the corresponding page.
    2. Cremation Service Box: change photo dropbox > assets > cremation.jpg
    3. alternative Services Box: change to “Additional Services” change photo
    4. Blue Bar in the hero: Reword to: FOR IMMEDIATE ASSISTANCE 24/7 CALL 888-377- 2020″ (keep the espanol button there) — no bolding
    5. Gold Bar above footer: Reword to “24/7 ASSISTANCE BEFORE, DURING AND AFTER YOUR TIME OF NEED 888-377- 2020” — no bolding
    6. Associations section adjustments: Please follow exactly as described:

    7. CORRECTIONS T0 EXPERIENCE A UNIQUE BRAND OF FUNERAL SERVICE (above footer)

    1. Remove ALL periods
    2. FAMILY-OWNED AND OPERATED should be on its own line. Place it after EXPERT FUNERAL… In other words, it should be on the third line
    3. Change ‘WE SERVE’ to ‘SERVING’ and add a space after the comma in Long Island and before Westchester for consistency sake
    4. SERVICES should be SERVICE (remove the S) and make it read: SERVICE OPTIONS AT SELECT LOCATIONS THROUGHOUT THE TRI-STATE AREA
    5. Insert the letter S after BURIAL to read GREEN BURIALS
    6. The ‘KAVOD’ logo is incorrect. in dropbox > assets > kavod.jpg
    7. The ‘PRE PLAN’ logo should be inserted to the right of NYS Funeral Directions logo — image found in dropbox > assets > pre-plan-logo.gif
    8. The white square behind the GREEN BURIAL COUNCIL logo needs to be removed
    9. The current photo of the couple with the cake needs to be replaced with that of Steve and Yasmin. — see ticket below.
    10. Change the LI bullets to a different symbol, perhaps the diamond.


    2016-11-14 | catherine.c
    All edits complete. Where is the new additional services photo? #3 at the top of ticket.
    2016-11-08 | developerbrijesh
    1, 2, 4, 5, 7.2, 7.3, 7.4, 7.5, 7.6, 7.7, 7.8, 7.9, 7.10 these points done please check. point 6, point 7.1 :- we didn't get this point please more explain this. point 3:- for this we change the title but which image for this service we have to replace or change.

    Leave a Comment:




    Update Photos closed
    Task: Website | 2016-11-02 | Belinda | #62365 |

    1. Home Page, update the association BG area with a picture of Steve and his wife. Please make it transparent the way the current picture is. Dropbox > assets > steve-yasmin.jpg
    2. Home: Jewish box, replace the BG with the photo in dropbox > assets >jewish.JPG


    2016-11-14 | catherine.c
    updated.

    Leave a Comment:




    Home Page Changes: Associations closed
    Ticket: Website | 2016-11-02 | Belinda | #62361 |

    1. Add Green Burial logo to the associations section at the bottom of the website.
    2. Replace the NFDA logo with the updated one.
    3. Home page: area where the logos are. Replace the text, and use BULLET points and not paragraph format.

    (heading) EXPERIENCE A UNIQUE BRAND OF FUNERAL SERVICE

    HIGHLY ATTENTIVE AND PERSONALIZED SERVICE 24/7—BEFORE, DURING AND

    AFTER YOUR TIME OF NEED

    EXPERT FUNERAL ADVICE WITHOUT OBLIGATION

    FAMILY OWNED AND OPERATED

    WE SERVE THE FIVE BOROUGHS OF NEW YORK CITY, LONG ISLAND,

    WESTCHESTER AND POINTS FAR BEYOND OUR BROOKLYN NEIGHBORHOOD

    SERVICES OPTIONS AT LOCATIONS THROUGHOUT THE TRI-STATE AREA

    LEADERS IN GRAVESIDE SERVICES, GREEN BURIAL AND ALTERNATIVES TO THE

    TRADITIONAL FUNERAL HOME SETTING

    preplan-page
    2016-11-07 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-07 | catherine.c
    pre-plan content added.
    2016-11-03 | developerzahid
    do not have privileges to access dashboard to update Pre plan page.
    2016-11-02 | belinda.t
    Update Pre Plan page with attached Word Doc

    Leave a Comment:




    Home Main Ft. Services Buttons closed
    Ticket: Website | 2016-10-25 | Belinda | #61850 |

    Change the background of the following:

    1. Green burials to the photo found in -content > green-burial.jpg
    2. Veterans to photo found in -content > veterans.jpg

    Please make the photo so that its a little bit darker just like the ones on there now (to read text easily)


    Leave a Comment:




    Additional Content and Home closed
    Ticket: Website | 2016-10-25 | Belinda | #61847 |

    ALL attachments are in dropbox

    1. home: ‘plan ahead’ box, please use photo found in dropbox under -photos > preplan.jpg
    2. Green Burials Page: add info based on the Word doc under -content > “page-greenburials.docx … Place ‘page-greenburial.jpg’ photo and make it as wide as the content.
    3. Veterans Page: add info based on word doc -content > “page-veterans.docx” Add ‘page-veterans.jpg’ photo and made as wide as content
    4. home: ‘call for immediate assistance’ bar (at the top), change to:

    FOR IMMEDIATE ASSISTANCE 24/7, CALL 888-377-2020 (bold) (button)

    5. home: testimonials: add the navigation circle icons. also add another pink button that says “Read More” — link to testimonials page
    6. home: footer (white area): change the text to (use paragraph font style):

    EXPERIENCE A UNIQUE BRAND OF FUNERAL SERVICE

    HIGHLY ATTENTIVE AND PERSONALIZED SERVICE 24/7—BEFORE, DURING AND

    AFTER YOUR TIME OF NEED.

    FAMILY OWNED AND OPERATED

    SERVING THE FIVE BOROUGHS OF NEW YORK CITY, LONG ISLAND, WESTCHESTER

    AND POINTS FAR BEYOND OUR BROOKLYN NEIGHBORHOOD

    SERVICE LOCATIONS THROUGHOUT THE REGION

    EXPERTS IN GRAVESIDE SERVICES, GREEN BURIAL AND ALTERNATIVES TO THE

    TRADITIONAL FUNERAL HOME

    7. home: Meet Funeral Director; bold that heading


    2016-10-28 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-26 | developerzahid
    I can't access the dashboard to create pages.

    Leave a Comment:




    Call to Action Bars Separate closed
    Task: Website | 2016-10-19 | jessica.c | #61571 |

    Please make the Call to Action bars, on the home page, separate from each other. Right now when one edited or changed the other will do the exact same thing. We want to be able to have different content in each CTA bar.


    2016-10-24 | developerbrijesh
    Done
    2016-10-21 | catherine.c
    please make footer bar static.
    2016-10-20 | developerbrijesh
    will you please tell us which phone number you want static.
    2016-10-20 | belinda.t
    Please add static and not utilize the output for this.
    2016-10-20 | developerbrijesh
    These all phone number is coming from one output and it's manage from back-end. if we create separate from each other then we have to add Static phone number. For more details please contact to Rod. Thanks

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-10-19 | Belinda | #61567 |

    Hello Steve,

    Thanks for taking your time out today to discuss changes. I’ve already submitted quite a few tickets to address, but here is the official email stating that your website has been developed. Obviously, we have many changes to make and adjust and will follow up with you when those items are completed.

    Temporary URL: http://stevenkleinberg.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://stevenkleinberg.360sites.net/wp-login.php?action=lostpassword

    Username: stevenkleinberg

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Home Page Bars closed
    Task: Website | 2016-10-19 | Belinda | #61538 |

    The home page has call to action bars: 1 at the top and 1 at bottom in gold. Let’s change the text of them.

    1. top bar: change the text to read: CALL FOR IMMEDIATE ASSISTANCE 24/7 888-377-2020 — change the button to read “Español”
    2. bottom gold bar: FOR ASSISTANCE BEFORE, DURING AND AFTER YOUR TIME OF NEED 888-377-2020.


    2016-10-24 | jessica.c
    CTA'S updated, closing task.

    Leave a Comment:




    Funeral Associations closed
    Ticket: Website | 2016-10-19 | Belinda | #61533 |

    Please find the logo for the following associations and place onto the bottom of the site where the testimonials are (right below the text in white area).

    NYSFDA (New York State Funeral Directors Association // PrePlan
    NFDA (National Funeral Directors Association // Green Burial Council
    KAVOD


    2016-10-26 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-25 | developerbrijesh
    Done
    2016-10-25 | catherine.c
    should be http://stevenkleinberg.360sites.net/wp-admin/
    2016-10-21 | developerzahid
    I can't find cp of this site on 360sites.

    Leave a Comment:




    Photo Changes Home Page closed
    Task: Website | 2016-10-19 | Belinda | #61505 |

    Catherine, I put this as a separate task from the ticket below bc it might need your supervision or help.

    Under Featured Services boxes, please switch out the photos nicely.

    1) put a synagogue photo there, please make sure we can still read the text. Photo is in dropbox > -photos
    2) would like an image similar to https://www.dropbox.com/home/Websites/EternalLightNY.com/-photos?preview=green-burial.jpg — ADD this logo on top of it:
    3) would like this image on right faded into a similar texture on the left: https://www.dropbox.com/home/Websites/EternalLightNY.com/-photos?preview=veterans.jpg
    4) keep this box the same image

    LOGO

    Please change the tagline of the logo (enlarge it). We can retype it in a similar font but enlarged.


    2016-10-28 | catherine.c
    photo updated.
    2016-10-27 | belinda.t
    cremation/veterans should look like separate boxes. change alternative services BG to another photo. anything for now.
    2016-10-26 | catherine.c
    Please check if photos are ok and text is visible. The images in dropbox were too small so had to find replacements. Could we leave box #4 the same gray? It works better with the text and veterans photo. What type of photo for Alternative Services?
    2016-10-19 | belinda.t
    #4 box, change the background to "stained-glass.jpg" photo in dropbox > -photos

    Leave a Comment:




    Initial Website Changes closed
    Ticket: Website | 2016-10-19 | Belinda | #61504 |

    ALL ATTACHMENTS IN DROPBOX UNDER ‘-photos’ FOLDER. PSD IS IN PSD FOLDER.

    – Move logo up, so that the flame almost touches the nav bar
    – nav bar text: enlarge a little bit
    – home: “simplifying an intricate time” switch title to “FIND OUT WHAT PEOPLE ARE SAYING” . Make the text a slider and put the following testimonials:

    1) “I also want to tell you how WONDERFUL Steve at Eternal Light was. I can’t thank you enough for recommending him. I recently recommended him to my close friend in NY”.—Charna B., San Francisco, CA

    2) “…How fortunate was I to have found Steve.
    He recommended a NY approved prepaid funeral in order to reduce the strain on a disabled cousin having to deal with her father’s funeral. When her father died a few years later all I had to do was call Steve and he handled everything…” – Neil W., Palm Beach Gardens, FL

    3) “Steven Kleinberg was located in Brooklyn and took the time to drive to upper Manhattan, where I was staying with a family member, to meet with me. During that meeting, Steven, very patiently and kindly, explained the process and costs for cremation…” – Marion Vrusho, Vero Beach, Florida

    4) “… We spoke on the phone a few times and emailed each other a few other times and everything was set. I chose the casket from a website and verified vital statistics that would be used to complete my father’s death certificate via email. Steve notified me as soon as he had my father in his care. One of the nicest things about Steve was he made it clear that he was available if I needed him for anything.” – Gail K.

    – footer: Español — needs to have accent mark like this. Update the number to 917-513-5295
    – footer: update zip code to 11235
    – footer: change “telephone” to Mobile and switch the # to 516-993-0886
    – ft services boxes: ADD two more (just duplicate) change headings to

    1) Jewish Services
    2) Green Burials
    3) Veterans
    4) Cremation
    5) Plan Ahead
    6) Alternative Services

    – home: bio area, instead of two photos, need to add another photo (see dropbox: steve-ambulance.jpg”). Switch the main portrait in the suit with one in dropbox (steve-main.jpg)
    – home: bio area: switch out the text with bio.txt file in dropbox.
    – contact page: add “Covering the Tri-State Area” and place this map: https://www.google.com/maps/@41.8331235,-76.8630227,7.1z


    2016-10-27 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-27 | catherine.c
    contact page map fixed. all edits complete.
    2016-10-26 | developerbrijesh
    for the contact page divi builder is not accept iframe of map and Dr. Bio image is updated please check.
    2016-10-25 | catherine.c
    All other edits complete. Please change the image on homepage to include the third photo:
    – home: bio area, instead of two photos, need to add another photo (see dropbox: steve-ambulance.jpg”). Switch the main portrait in the suit with one in dropbox (steve-main.jpg)
    2016-10-25 | catherine.c
    For last edit in the list - contact page - is this the correct map? It shows almost entire Northeast US. https://www.google.com/maps/@41.8331235,-76.8630227,7.1z
    2016-10-20 | developerbrijesh
    We have Update mobile number in footer and also added previous image but divi builder not support iframe of map.
    2016-10-20 | belinda.t
    FORM: jotform also uses javascript option, please use. //// FOOTER Español -- needs to have punctuation /// MOBILE # not updated 516-993-0886 /// BIO PHOTOS; there needs to be three pictures, add back the previous photo with hat /// CONTACT: missing map
    2016-10-20 | developerbrijesh
    We have completed all task but for the Form, we can't add because divi builder is not accept iframe. Thanks

    Leave a Comment:




    PSD to WP: steven kleinberg closed
    Task: Website | 2016-10-14 | Belinda | #61255 |

    Please convert from PSD to WP. The layout is in dropbox under “PSD.” There is a home page and is an inner. Keep menu static at the top.

    Create pages for all menu items. We do not have content at this point, but please create pages to match the menu and buttons.


    2016-10-18 | developerbrijesh
    We have completed site on live server and also created pages and services post please check and give your feed back. http://stevenkleinberg.360sites.net/
    2016-10-17 | developerbrijesh
    We have Complete Site On Local Server Please Prove Proper Ftp And Url. We Have Check This Url this is Not Proper Url and also ftp not working
    2016-10-15 | developerbrijesh
    We are working on this

    Leave a Comment:




    Draft Submitted 
    Design | 2016-10-06 | Belinda | #60637 |

    Sent additional drafts to Steven. The drafts included the one he was working with and a new one that had more color and life. Tried to convince him to take my suggestions and move forward.


    2016-10-06 | belinda.t
    He likes the design, will utilize it for text framework. Asked him if we could go into development.

    Leave a Comment:




    Design Feedback & Additional Changes closed
    Task: Website | 2016-09-19 | Belinda | #59466 |

    We’re going to keep one current design that we’ve been working on for him and do a new one too:

    1. Current Design: remove some of the menu items. Leave room for 7 items only. Enlarge the font.
    2. Services Area: instead of all those even box sizes, can you make it like this website: https://www.powerfulconnections.nl/
    3. Bar below services: change that font into something more inviting. I think the other font used might be lato or open sans (which ever the paragraph font is).
    4. footer: remove the map move the text to the left.


    Leave a Comment:




    Please Contact Client closed
    Task: Other | 2016-09-15 | Danny | #59312 |

    “Hi Danny,

    Yesterday, I called your office to learn Marvin left your company. I spoke with Dierdre who informed me Belinda will be taking over my account. Belinda was on the phone. I asked that she call me back. As of now, I have yet to hear from her.

    I feel, everything discussed with Marvin is lost and now I have to start over. As you know, my account is paid in full. I’m paying $70.00+/month for a site that’s not even up and running for which, I’m not happy about.

    So, where do we stand?”


    2016-09-15 | belinda.t
    Spoke to client. He has too many thoughts and ideas, told him to let me take the lead and he only needs to answer my questions. He was getting frustrated bc there were too many details. He needs someone to control the situation and not let him get out of control. He admitted and would like for me to continue taking charge.
    2016-09-15 | danny.n
    responded cc'ing belinda in the email. Gave him assurance that he is in great hands and that Belinda will get the project expedited/completed soon.

    Leave a Comment:




    Concerned about progress 
    Complaint | 2016-09-14 | Desirae.G | #59186 |

    Client called and asked for Marvin. He is concerned about why he hasn’t been updated since August 31st. He said he was having second thoughts since Marvin left, but I reassured him that he will be in good hands. He had his friend, Scott, edit the most recent draft that Marvin submitted and will email that to the next designer. I have asked Belinda to contact him.


    Leave a Comment:




    Project Update? closed
    Task: Other | 2016-08-31 | Danny | #58210 |

    Marvin, where are we at with this project? Last note was about 3 weeks ago.


    2016-08-31 | danny.n
    did you put this note somewhere? I didn't see. We should document these.
    2016-08-31 | marvin.a
    Emailed yesterday clarifying feedback and images promised for design.
    2016-08-31 | danny.n
    .

    Leave a Comment:




    Feedback via email 
    Design | 2016-08-10 | Marvin A. | #56876 |

    Hi Marvin

    thanks for the draft – looking great. a few adjustments – while we are seeking monotone palette to match our branding – we prefer to see varied grey values to accentuate certain elements and help emphasize our branding rather than a mute medium grey through out + added elements of full color to highlight key points. Also we do want to keep copy to a minimum – but there are certain key points need to be expressed in by text content supported with imagery.

    we would like to add a testimonial segment – Testimonials ( these are not the actual client testimonials will be provided by steven – we will be sending image assets in the next few days.)

    Why Eternal Light ?

    Steven Kleinberg, founder of Eternal Light has 25 years experience in mortuary science, has served in the Navy as a medic and serves with FDNY Paramedic. He has regularly volunteered his both Mortuary and EMS services during disasters such as 9/11, Hurricane Katrina and Hurricane Sandy. His distinctive career path and experiences has given him a unique perspective on grief, life, death and end of life issues and takes immense satisfaction in comforting those hurting. Steve has carefully selected a staff that share his desire to comfort and ensures this company culture is maintained. His compassionate nature perfectly compliments his experience, and is why our Clients enthusiastically praise our Eternal Light Staff.

    “In today’s corporate world of profit first funeral homes, Steve and the Eternal Light staff was clearly interested in more than our money. His compassion and care was evident from out initial meeting to graveside service to selecting the monument through the unveiling he as always available and made a horrible time bearable.”
    JS Hewlett, NY

    “Mr Kleinberg was an oasis in a desert, our mother was living in florida when we lost her. Eternal Light arranged transport, preparation, and all the details with a cost less then Dad’s basic funeral and the service was much better.”
    SA Brooklyn, NY

    “Shortly after calling Eternal Light, Steve, Jasmine, Daniel a entire staff changed our worst to moment to an uplifting experience.”
    LB
    Atlantic Beach, NY

    Eternal Light was amazing – compassionate, professional & prepared – the funeral was met with heavy rain – Eternal Light brought a shelter, umbrellas and dry seating. Despite the wet weather, made wetter by tears brought about Steve’s moving service – we did not have to rush mom’s good bye.
    HR
    Garden City, NY


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-08-09 | Marvin A. | #56794 |

    Hi Mr. Kleinberg,

    Here is a draft based off of the examples we talked about. Please let me know what you think!


    Leave a Comment:




    MIssed Call closed
    Task: Other | 2016-07-11 | Chandra | #54880 |

    Please call back Mr. Kleinberg 516-993-0886.


    2016-07-11 | marvin.a
    Called. Talked to him about his website. Felt overwhelmed, assured him that he was being too detail orientated and that he could just bullet list me some ideas of what he wants to say on his webpage.

    Leave a Comment:




    Monthly Charges closed
    Task: Sales | 2016-07-01 | Marvin A. | #54319 |

    Please email Mr. Kleinberg about monthly charges since he is not hosting a site at the moment.

    Notes:

    He might want another design/draft. Wants me to wait until he is done writing his stuff and provide me with additional photos. He seems to not be in a rush.


    2016-07-01 | danny.n
    contacted Steve. Clarified the charges. sent him his original contract which states when the monthly starts.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-28 | Marvin A. | #54114 |

    Hi Mr. Kleinberg and Scott,

    There wasn’t much feedback except the greyscaling of the contact us section. I have included that adjustment here.

    Please let me know if there is anything else. I feel we have a great design and are very close to developing this into a site. Many of my team members are very excited to move forward with this design!


    Leave a Comment:




    301’s 
    Notes | 2016-06-20 | Desirae.G | #53459 |

    http://eternallightnewyork.com/
    http://eternallightnewyork.com/index.html
    http://eternallightnewyork.com/services.html
    http://eternallightnewyork.com/facts.html
    http://eternallightnewyork.com/consider.html
    http://eternallightnewyork.com/contact.html


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-17 | Marvin A. | #53407 |

    Hi Mr. Kleinberg!

    Here is a design based on what we talked about. Please view it at 100% for the best experience. The text, like we talked about, is placeholder so if you decide you want to change it — let me know. The menu is to work like this (http://tympanus.net/Development/FullscreenOverlayStyles/)

    I really wanted to stick to your branding. We talked about monochromatics, but still having color. Having more visual impact and more of a story to tell. I included 2 versions. 1 that is more solemn and very close to your branding and another that changes a few sections to help break up and brighten the site.

    The best way to really stick to your branding is to think abstractly of “Light” and the feeling you get when you hear “Eternal Light”. You can only showcase light through darkness, which is why your current website is the way it is. I decided to take this a step further and really show the contrasts and examples of the idea of “light” through your design.

    The hero image (main banner) is very straight forward. It has your logo right there for initial branding impact. along with 3 buttons that will allow you to get to where most visitors/returning need to go if they want to be quick about it.

    As you scroll down it transitions to a tagline (you can change the wording or phrase) and into a eclipse effect that introduces your philosophy.

    After we get a sense of what you do and what sets you apart, we learn about the more basic services that a consumer would be looking into. I know you do a lot more, but that is why we have the second bar urging people to contact you directly.

    Below that we introduce you and talk about you. I included a NY skyline to reiterate your roots.

    Then we get into one of the more special features that most consumers may not be aware of, and that is green burials. To be more personal, we included an obituaries section on your site to help drive additional traffic to your site to view the obituaries.

    Ending with a nice warm cityscape as the contact section.


    Leave a Comment:




    Create Tempsite / Site Sucker and 301s closed
    Task: Other | 2016-06-17 | Marvin A. | #53403 |

    Thanks!


    Leave a Comment:




    Switching Designers 
    Design | 2016-06-13 | Belinda | #53049 |

    Switching from Jan to Marvin.

    Jan will be providing Marvin with what is the latest with the account. The design seems like its almost done.


    Leave a Comment:




    Client Complaint (progress of project) 
    Complaint Design | 2016-06-13 | Danny | #53043 |

    “Hi Danny,

    This afternoon, I sat down at my computer to work on writing content for my site. I have had a number of work related obstacles which has hindered my progress. I began my session by reviewing previous emails from you and Jan, and my own drafts. I thought back to our initial phone conversation and was very impressed how you presented your company. I felt a sense of relief, that I was in capable hands. You got things started in a very efficient manner by turning the project over to Jan, who contacted me right away.

    I have had plenty of time to reflect on this and other projects. I have to tell you, I have been less than impressed with Jan. It may have less to do with his ability as a designer and more to do with his inability to communicate effectively with others. I have found this most frustrating! I am very deliberate in my communication and try to convey that, both verbally and written. I feel like he hears me but does not listen. He’s missing the nuances…the fine points. I feel like my time is being wasted when I provide him with detailed feedback and he seemingly ignores it.

    Jan and I have had many phone conversations. I remember the first. I gave him a very good overview of the funeral business in general and specifically, how my business is unique in the funeral industry. I felt it was important to have this background information before he (or anyone) started this project, especially because this would be the second funeral home website your company would build. He asked very few questions. I almost had to force the information on him.

    I would like to speak with you tomorrow afternoon about using a different designer. I’m just not happy with Jan and will give you better examples of my feelings. Please let me know what a good time is best to call.

    Thank you.”


    2016-06-13 | danny.n
    responded to client, gave him my schedule today to call me to discuss this.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-09 | Jan S. | #52938 |

    Hello Scott and Mr. Kleinberg,

    This is just a courtesy follow-up just in case you did not receive my last email, this is the last design draft that I submitted prior to our introduction. Just for clarity, are we still retaining the overall layout/structure of the website and just adjusting the colors so that it is monotone? Keep in mind that the content can be adjusted later on in the development phase. Thank you and and if you have any additional questions or concerns, please contact me directly via email or phone at 1-800-997-9368.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-27 | Jan S. | #52090 |

    Hello Scott and Mr. Kleinberg,

    This is the last design draft that I submitted prior to our introduction. Just for clarity, are we still retaining the overall layout/structure of the website and just adjusting the colors so that it is monotone? Keep in mind that the content can be adjusted later on in the development phase. Thank you and let me know if you have any questions!


    2016-06-04 | eternallightofny@gmail.com
    Jan, I just forwarded this to Scott. Apparently, he wasn't copied on it. Please make sure he is copied on everything.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-27 | Jan S. | #52089 |

    Hello Scott and Mr. Kleinberg,

    This is the last design draft that I submitted prior to our introduction. Just for clarity, are we still retaining the overall layout/structure of the website and just adjusting the colors so that it is monotone? Keep in mind that the content can be adjusted later on in the development phase. Thank you and let me know if you have any questions!


    Leave a Comment:




    Domain Transfer of www.EternalLightNy.com closed
    Ticket: Technical | 2016-05-23 | Danny | #51764 |

    Jan, client wants to transfer the alias we bought for him so it is consolidated on his registrar acct that he has for the main site already.

    Please UNLOCK, CHANGE EMAIL TO HIS, and provide for him the EPP Key so he can initiate.

    I’ve already emailed and cc’d you in this so please reply all with the confirmation when it is all set so he can initiate on his end. Thank you.


    2016-08-23 | jan.s
    Unresponsive, closing task.
    2016-05-23 | jan.s
    I emailed the authorization code to Mr. Kleinberg, currently waiting to update the registrant email.
    2016-05-23 | jan.s
    I have received the authorization code for eternallightny.com via email.
    2016-05-23 | jan.s
    I have initiated the transfer of eternallightny.com. Domain is unlocked and the authorization code for eternallightny.com is being emailed to info@optimized360.com, currently waiting for authorization code.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-20 | Jan S. | #51676 |

    Hello Steven,

    Based off of our last discussion, I have compiled a new design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I have raised the image of the horizon of the earth so that there is less of deep space and more of the horizon. I made deep space to be more deep blue as opposed to pitch black and the color of the horizon is now lighter. I also moved “Professional, Licensed, Trusted Funeral Expert” up so that it is closer to your name. I made the glow on the flame stronger so that it is more noticeable andI increased the size of New York.


    2016-05-22 | eternallightofny@gmail.com
    Hi Jan, thank you for your submission. Now that I'm done with my training, I will devote more time to writing the necessary content. I see the changes you've made. It looks much better with the words brought closer to my name. I also like the glow around the logo. The colors you used look good. The one thing I wish to change that we've spoken about before is in regard to the earth. Please make the following changes: 1) Extend the deep blue to just below the words "Eternal Light". I like the contrast of the letters on the background. 2) From an imaginary line just below the words "Eternal Light" to another imaginary line just below the words "Funeral Directors of New York", you can transition the deep blue to a little lighter but, still giving contrast of the white lettering. Once you get past the imaginary line below "Funeral Directors of New York", then you can lighten up the blue even more to match the rest of the atmosphere. So, in essence, you're using the same colors as you have now, just shifting them down. 2)Remove the planet earth and don't curve the horizon. Make the color gradient straight across. The reason why I sent you that photo was not to put the earth in it but because I like the colors. If there are any rays coming from the sun on the left side of the photo you can remove that too. I really like the colors and feel we are close to getting the top done right. Thank you again. Steve

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-11 | Jan S. | #50996 |

    Hello Steven,

    Based off of our discussion, I have compiled two design drafts for your review.

    I have increased the size of the phone number on the top-right section. I removed the address under the phone number on the top-right section. I adjusted the positioning of the horizon of the earth so that the deep space section extends to just below “professional, licensed, trusted funeral expert,” the atmosphere section extends to just below the logo itself, and the lighter blue of the atmosphere is right at the bottom edge of Eternal Light. I have added a subtle glow for the logo itself. I added a distinct bar for the menu which also divides the header with the photo of New York. I was unable to use the picture that you provided so I picked a similar photo as a placeholder. I added a circle within the picture of New York stating “see our service area.” I have also provided another draft where it is a rectangle as opposed to the circle with different verbiage so that you can see as well. I lowered the four featured services so that it does not overlap the picture of New York as well.

    Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-04 | Jan S. | #50563 |

    Hello Steven,

    Based off of last discussion, I have compiled a new updated design draft for your review.

    I have incorporated the image of New York into the current service section. I have also updated the main image to the horizon of the earth as you have requested. The logo is now in the center with the menu right below it. I have also updated the contact info on the footer section along with the header section.

    Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-04-28 | Jan S. | #49967 |

    Hello Mr. Kleinberg,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    According to the latest email, your partner stated to avoid dark color scheme because it would be too depressing so I went with a more neutral approach, not too bright and not too dark. I did use serif to a certain extend to make some of the text pop out more but I kept it to a minimal.


    2016-04-28 | jan.w
    Hello Mr. Kleinberg, I have received your message. I did borrow some text from your previous site to give it some personalization since you said that you were going to provide new written content. Keep in mind that we can always change it later and just let me know when you have your written content ready so that I can incorporate it. I look forward to hearing from you soon.
    2016-04-28 | eternallightofny@gmail.com
    Thank you for working on this so quickly. I see you borrowed some text from my previous website. That's fine for now but I will most certainly re-write it to reflect my current business idea. I'm working on a mock-up of this page which I will share with you within the next couple of days as time permits. I'll be in touch soon. Thank you for your attention.

    Leave a Comment:




    Create Email Accounts closed
    Task: Technical | 2016-04-27 | Jan S. | #49825 |

    Create the following email accounts:
    1.) steven@eternallightny.com
    2.) danial@eternallightny.com


    2016-04-27 | jan.w
    I have created the following email accounts and here are the temporary passwords. 1.) 360_steveneternallight 2.) 360_danialeternallight

    Leave a Comment:




    Register www.EternalLightNY.com closed
    Task: Technical | 2016-04-26 | Danny | #49780 |

    Jan, please register this domain and fwd it to his current main site.

    Please make note that he has an active email account based off his main website so when we are ready to go live, i would suggest request access to his registrar and update the DNS so it doesn’t interfere with his current service.

    Please email him and cc me when done.


    2016-04-27 | jan.w
    The domain eternallightny.com is already registered, closing ticket.

    Leave a Comment:




    Design Note 
    Design | 2016-04-25 | Jan S. | #49709 |

    Initial design notes from client:

    // Will provide notes/document with more info via email (logo, photos, etc.)

    Full-Service Funeral Homes, Specializes in Gravesite Burials and Green Burials

    Services
    1.) Prearrangments
    2.) Jewish Funerals
    3.) Green Burials
    4.) Direct Burials
    5.) Cremations
    6.) Veteran Services
    7.) Gravesite Burials
    8.) ETC

    Likes:
    – More pictures and less text
    – Emphasize Gravesite Burials and Green Burials
    – Emphasize himself (provided an in-depth backstory of himself via phone call)
    – Overall dark color schemes (leaning towards the blues)
    – References:
    1.) http://classicdentalarts.com/
    2.) http://grayfamilydentistry.com/
    3.) http://colonrectaldocs.com/


    2016-07-26 | marvin.a
    Received his content on what he wanted on his homepage. Clarified on color. Showed him a few sites that are "monochromatic" on a brighter scale. He liked (https://www.trefectamobility.com/) and (http://www.beoplay.com/)
    2016-07-01 | marvin.a
    Talked to Dr. Kleinberg, he was on vacation for the past weeks. He likes what I was trying to go for but it felt too dark. He likes how it is sectional. His designer didn't have much to go off of. Seems like he wants monochromatic with pops of color. Mentioned black text, so we may have to go with white or blue. He wants me to wait until he is finished writing content to start on another design so that I know what sections are for what. He said to not rush and wait for him.
    2016-06-13 | marvin.a
    Mr. Kleinberg wants an open and sectioned design much like (http://uspremiumfinance.com/) and (http://www.frazerconsultants.com/). He showed me that funeral sites are typically the same looking and he wants something different and modern. He wants to stay on brand when it comes to the site. Nothing too colorful. Said "monochromatic" but with my conversation it seemed like he wanted it to be just toned down on color. Went over green burials and how his business operates. Very proud of his business to the fact where he felt he was a greater expert than anyone ever could be. Told him he is right and that I would never know the intricacies of his business, but I would know how a consumer would look at his site and that we would work together to collaborate. He really wants to show he has personalized service. He is privately owned. He goes the extra mile to provide additional amenities. He does not want his site to be a one stop shop as if you were ordering something online. He wants consumers to interact with him and call him.
    2016-05-23 | jan.s
    Mr. Kleinberg is introducing a new person as a creative initiative - Scott. May go in a different direction with the website since the design is straying away from the overall brand. Mr. Kleinberg will email relatively soon as an introduction between Scott and I. Wants everyone to be on the same page.
    2016-05-10 | jan.s
    1) make the phone number larger on the upper right side; 2)remove the address under the phone number; 3) the black should ONLY extend to just below "professional,trusted..." at which point the colors should transition to the deep purple and deep blues. 4) I would like to see the deep blue part behind "Eternal Light"; 5) I asked that you create a subtle lightening of color, almost a subtle haze, behind ONLY the flame design; 6) the lighter blue of the atmosphere should be right at the bottom edge of Eternal Light; 7) I would like to see a distinct bar for those clickable items: Home/Meet your Funeral Dir.,etc. 8) I sent you a pic of NYC. Please use it for now so I can get the feel of the colors; 9) I asked for a small circle within the pic of NYC with reads "see our service area"; 10) the big circles you put in should be lowered so as not to obscure the pic of NYC.
    2016-05-02 | jan.w
    Mr. Kleinberg has provided a fax of his mock-up for the layout of the design concept. Wants the horizontal format of the logo in the middle, full name top-left corner, phone number top-right corner, and full-length menu right below the logo. Wants photo of horizon of earth as the main image. Wants to incorporate image of NY with service button to the side. Update footer with horizontal format of logo on the left side and phone number of chapel with email on the right side.
    2016-04-26 | jan.w
    Mr. Kleinberg provided his logo via email.
    2016-04-25 | jan.w
    I left a voicemail via phone. Unable to answer so I sent an email as a follow-up.

    Leave a Comment:




    Development Note 
    Design | 2016-04-25 | Jan S. | #49710 |

    Notes for development.

    – Copy
    – Animations
    – Assets
    – Forms


    Leave a Comment:




    SEO Note 
    Design | 2016-04-25 | Jan S. | #49711 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus


    Leave a Comment:




    Followup Note 
    Design | 2016-04-25 | Jan S. | #49712 |

    Record F/Us as comments.


    2016-09-07 | marvin.a
    Created a construction page for Mr. Kleinberg while we wait for his photos from his friend for design.
    2016-06-24 | marvin.a
    Hi Mr. Kleinberg, I did take a look at the branding book and I feel that overall it matches your branding very well. There are sections that are not completely black and white, but are added to help break up the page to be pleasing to the eye. Hi Scott, I have attached the draft I had sent Mr. Kleinberg previously. Please let us know your thoughts.
    2016-06-24 | marvin.a
    Hi Marvin, Thanks for checking in. We've been on an excursion. Only had a moment to glance at it. Did you use the "Eternal Light Identity" email as a pallet? The colors or theme is identified on there. Also, I'd like to ask that you copy my friend Scott Zelenetz at Whitehot Design with any design you send me. He created our identity so I would like his input. His email is scott@whitehotimage.com. Thanks again for your help.
    2016-06-23 | marvin.a
    Hi Mr. Kleinberg! I just left a voicemail, wanted to follow up to see how you felt about the design draft. Please let me know when you have a chance.
    2016-05-26 | jan.s
    I have emailed Scott and Mr. Kleinberg to see if the overall layout of the website will remain intact. Color Scheme should be White/Black/Grey (Monotone).
    2016-05-25 | jan.s
    Mr. Kleinberg has followed-up via phone on Monday. Introduced a new point of contact for the design (Scott). I emailed Mr. Kleinberg and Scott, currently waiting for response.
    2016-05-11 | jan.s
    Mr. Kleinberg has followed-up via phone. Wants the position of the horizon of the earth adjusted a bit more (Less of deep space so raise it a bit), wants the deep space to be more dark blue and the light blue can be adjusted so that it is lighter. Move "Professional, Licensed, Trusted Funeral Expert" up so that it is closer to his name. Make the glow on the flame stronger so that it is more noticeable. Make the image of New York larger so that it does not look too cropped. Unsure of the circles but he will get back to that. He likes the layout and look of the services section. He will start working on content that we can use for the design draft. He may change the services provided as well.
    2016-05-02 | jan.w
    Mr. Kleinberg has followed-up via phone. Liked overall layout and color scheme, has a few additions he would like to see, I have provided them in the design notes.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-04-25 | Jan S. | #49713 |

    Hello Mr. Kleinberg,

    Welcome to Optimized360!

    My name is and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-04-25 | Danny | #49640 |

    – Steve (very nice)
    – makeover
    – custom

    fyi: told client we’ve been doing funeral for over a year and have over 20 funeral clients.

    – liked a lot of our healthcare designs, please contact to do interview.
    – he has some unique service that makes him different which he wants to point out in the design. I believe he had mentioned something about “Green” Burial.
    – likes clean, open and very little text.


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-04-25 | Danny | #49638 |

    Website: $1500 + $49/m
    Mobile: $500 + $29/m

    eternal-light-of-ny-steve-1
    2016-04-25 | chandra.t
    Charged.

    Leave a Comment:




    Phone Conference 
    Estimates | 2016-04-25 | Danny | #49630 |

    Steve called in. Looking for a web makeover. Been shopping around and came across our healthcare site. liked our work. Doesn’t like template or generic funeral home sites that he sees everywhere. He is unique in a way where it is “green”. I pointed out a lot of things how our designs can help reflect him and his business to stand out from the rest of the competitors. He liked a lot of my points on the home landing page how it was in line with what he was looking for. Told him we have over 20 funeral home clients and been doing this for over a year and we have a discounted rate for funeral clients since it is new specialty for us. Showed him 1 of our funeral client we recently launched. Asked for a few more but will send him print screen thumbnails of our other 2 designs.
    He seems to be ready to start and we connected alot. Conversation went great, told him i’ll send proposal over and call him tomorrow to get started.

    eternal-light-of-ny-steve Eternal-Light-of-New-York
    2016-04-25 | danny.n
    "Got it, Danny. Thank you very much. I will return the proposal shortly. --Steve"

    Leave a Comment:




  • Domain Information
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    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

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    360 Plan



    Estimates | 2016-04-25 | Danny | Phone Conference Ordered

    Custom Gold


    Initial: 2 Payments of $999*
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * Funeral Home Discount (Reg 2 pymts of $1,749)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    eternal-light-of-ny-steve Eternal-Light-of-New-York

    COMMENTS:

    2016-04-25 | danny.n
    "Got it, Danny. Thank you very much. I will return the proposal shortly. --Steve"