Alexey Markelov, MD

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    Profile ID: 102072




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    Add to special offers page closed
    Ticket: Website | 2017-11-27 | Catherine C. | #106601 |

    remove halloween special, add this one.


    2017-11-27 | catherine.c
    emailed completed.

    Leave a Comment:




    Add Flyer to Event Page closed
    Ticket: Website | 2017-10-17 | Danny | #96684 |

    “Hi Danny,

    Please post an event in our Event Page.

    Thank You

    Warmest Regards,
    Tatiana


    2017-10-18 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add link closed
    Ticket: Website | 2017-10-13 | Catherine C. | #95687 |

    Please add the following link in Dr.Markelov’s about him page https://markelovmd.com/plastic-surgeon-team/

    The World Newspaper About Dr. Markelov: http://theworldlink.com/lifestyles/thrive/chasing-the-american-dream-to-coos-bay/article_03d15a61-364e-514d-9d64-aa3ad9123857.html


    2017-10-13 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Cancel BRC closed
    Task: Social | 2017-10-04 | Chandra | #93000 |

    Please cancel Reputation Management.


    2017-10-09 | jan.s
    The Business Review Central profile for Alexey Markelov, MD was archived, closing task.

    Leave a Comment:




    SSL (New Project) closed
    Task: Technical | 2017-10-04 | Danny | #92976 |

    Please setup SSL for them. Client is aware it will take at least 5 business days.


    2017-10-09 | rod.l
    Installed. Sent email to dr.

    Leave a Comment:




    SSL (New Order) closed
    Task: Accounting | 2017-10-04 | Danny | #92974 |

    SSL: $285* + $385/year

    * 1 time installment


    2017-10-04 | chandra.t
    Charged.

    Leave a Comment:




    BRC (Please Cancel) closed
    Task: Website | 2017-10-04 | Danny | #92972 |

    Please Pause $100/m for the BRC.

    Also, please open a ticket for Jan cancel the BRC posting and then relink that link currently under TESTIMONIAL to their G+ Business Listing (It is linked to BRC right now which you are cancelling)


    2017-10-04 | chandra.t
    Stopped BRC charges.

    Leave a Comment:




    Calendly Sched: Wed: Oct 4 at 8:45am PST 
    Leads | 2017-10-03 | Danny | #92725 |

    Leave a Comment:




    Please Call closed
    Task: Other | 2017-10-02 | Chandra | #92153 |

    Please call Tatiana regarding Rep Management, she is deciding if she would like to continue the program or not.


    2017-10-03 | justinn
    accidently called but didnt leave a message - please contact
    2017-10-03 | danny.n
    "My apologies, for some reason, I read that it was Justin's client. They are currently paying $99 for monthly web and $100 for Reputation Management. - Chan"
    2017-10-03 | danny.n
    Ticket has been completed. Closing ticket.
    2017-10-03 | danny.n
    Also, can you confirm how much she is paying?
    2017-10-03 | danny.n
    Chan, why is this assigned to Justin?

    Leave a Comment:




    Google Security closed
    Task: Other | 2017-09-29 | Catherine C. | #92119 |

    Tatiana called – would like more info on security.
    541-219-9892


    2017-10-03 | danny.n
    Ticket has been completed. Closing ticket.
    2017-10-03 | danny.n
    Called, lm on her cell. Tried the office, its closed. Sent her intro email.

    Leave a Comment:




    Please Call Tatiana closed
    Task: Website | 2017-09-12 | Danny | #86903 |

    Catherine, please call tatiana. She had questions about a ticket that was completed below which are the videos. She had called and left a message regarding this and asked to call her back.

    Please let her know that I got the message and had asked you to call.


    2017-09-12 | catherine.c
    video was suppose to go on this page: http://markelovmd.com/education/botox/
    has been fixed.

    Leave a Comment:




    add video closed
    Ticket: Website | 2017-07-27 | Catherine C. | #80565 |

    Please upload this video to our website’s Botox Page. The video should be posted before the post.


    2017-07-27 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    site speed closed
    Task: Website | 2017-07-13 | Catherine C. | #79521 |

    Client and Abdullah have mentioned site is loading very slow. See gallery.
    http://markelovmd.com/gallery/
    Please see if you can find out what’s causing the slow speed.


    2017-07-13 | rod.l
    Images are not compressed and they are also not thumbnail size (some images are being loaded as 1200x600 when we only see about 300x300).

    Leave a Comment:




    Interested in social media closed
    Task: Website | 2017-07-13 | Catherine C. | #79515 |

    Tatiana currently has FB managed by another company, contract ends in September. She’s interested in moving social media to us so everything is together. Also would like instagram. Please let her know pricing.


    2017-07-13 | danny.n
    Told tatiana that we only manage social on demand. we don't do auto updates if she expects that. If so, she should stay with them.
    2017-07-13 | danny.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Past Due 
    Accounting | 2017-07-13 | Chandra | #79506 |

    Email past due $99 for web.


    2017-07-13 | chandra.t
    Called and spoke to Tatiana, she updated CC to Visa ending in 5937), paid past due.
    2017-07-13 | catherine.c
    Tatiana called - please call her back to confirm credit card info.
    2017-07-13 | catherine.c
    Mentioned past due in email to Tatiana.

    Leave a Comment:




    add photos & videos closed
    Ticket: Website | 2017-07-13 | Catherine C. | #79499 |

    1.
    For this page: markelovmd.com/gallery/
    Remove current gallery. DO NOT use gallery feature where it enlarges the photos when clicked on. Center all photos.

    Use photos from here:
    https://www.dropbox.com/sh/c1o7ivnql5sv2dv/AABERy_vVac3vymObhwi76rYa?dl=0

    Follow photo layout from here:
    http://drgcosmeticsurgery.com/photo-gallery/abdominal-liposuction-liposculpture-photos/2/

    Titles of sections are in Description doc:
    https://www.dropbox.com/s/tg15f5c0j12r9c9/Description.docx?dl=0

    Some patients have multiple sets of photos. Please keep them together – similar to the site example above.

    2.
    Please add missing video testimonials to top of video testimonials page. Add names below each video.
    https://www.youtube.com/channel/UCAt-PJdVYyOYJLJuCpFw0yA


    2017-07-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-17 | catherine.c
    bottom half of photos still not in order. I have ordered folders #6, 7,8 in dropbox. Please complete #9-13.
    2017-07-17 | catherine.c
    All photos need to be placed in order from dropbox link. Each photo is numbered 1 to 5.
    2017-07-14 | catherine.c
    Please remove all animation for photos.
    2017-07-13 | catherine.c
    admin102072
    BlkXKvB9U2nPGg*0jo8@JqcI

    Leave a Comment:




    Scheduled Call 
    Notes | 2017-07-13 | Catherine C. | #79486 |

    set for 7/13, 10am. Called Tatiana on cell, LVM.


    2017-07-13 | catherine.c
    done.

    Leave a Comment:




    Photo gallery options 
    Notes | 2017-07-12 | Catherine C. | #79461 |

    Hi Tatiana,

    We just spoke on the phone but you were driving so we have scheduled a phone at 10am Thursday to discuss further.

    As for your photo gallery, I believe Danny had quoted you $250 to create a gallery like this page: royaloakdentalgroup.com/smile-gallery-2/

    The version you showed us http://www.beverlyhillsprofiles.com/gallery/rhinoplasty-photos/ would require more coding and additional charges.

    What we currently have on your site matches closely to the example we showed you.
    markelovmd.com/gallery/

    Since you have a lot more photos than our example site, each set of photos is smaller. We can have them larger but the page will be pretty long. We can discuss further tomorrow. Thank you.


    2017-07-18 | catherine.c
    She decided to add photos, no effects. No charges needed, confirmed with Danny.
    2017-07-12 | catherine.c
    Checked with Chandra. She hasn't been charged for Photo Gallery yet.

    Leave a Comment:




    Revisions Not Completed Correctly 
    Complaint | 2017-07-11 | Danny | #79310 |

    Tatiana called. Lm for having issue with updates that are not done correctly a few times.


    2017-07-11 | danny.n
    spoke to Tatiana, issue are updates are not done correctly multiple times. Told Tatiana that we do our best to update/revise based on requests but sometimes what you meant vs the person reading it is diff. She understands this. Advise to her in the future for updates, to put a note to contact her to discuss before starting on the revisions. SHe liked that idea and will do so. Everything is good now. Very nice overall and understanding of the situation.

    Leave a Comment:




    MOBILE Menu closed
    Task: Website | 2017-06-13 | Catherine C. | #77532 |

    1. Recode Mobile hamburger menu so that all updates will reflect both mobile and desktop versions.


    2017-06-20 | developerbrijesh
    We have completed the point as per your instructions.Please check.
    2017-06-19 | catherine.c
    Face > Facial Rejuvenation Surgeries > Submenus
    Non-Surgical > Rejuvenating Injections > Submenus
    These 2 sections have another level down for submenu. Please reference desktop site. Make sure they display on mobile menu.
    2017-06-19 | developerbrijesh
    The mobile menu is set as specified please check and let me know if any tweaks.
    2017-06-16 | catherine.c
    Desktop menu is good.

    Mobile - This still does not match desktop menu links. It does not allow next level down for menus. If you see desktop, under each menu, there are submenus. For face menu link, there is a third level down. Please make all submenus available for mobile menu.
    2017-06-16 | developerbrijesh
    Please check we have added full desktop menu back on desktop
    2017-06-15 | catherine.c
    Please add full desktop menu back on desktop. Only the menu contents should be the same.

    When in Mobile, the menu should show the same drop downs as desktop. There are submenus that show in desktop but not in mobile.
    2017-06-14 | developerbrijesh
    i have done please check and let me know if any tweaks.
    2017-06-13 | catherine.c
    WP:
    U: admin102072
    P: c&6psRmclr5d8e!@Lz07$ehr

    FTP:
    markelovmd.com
    U: c8ac3311484506
    P: oncbp3L9sRh/

    Leave a Comment:




    Changes closed
    Ticket: Website | 2017-06-13 | Danny | #77496 |

    DONE – 1. Move Blog to top menu.  It is currently under For Patient

    2. For the blog here – http://markelovmd.com/blog/
    Make format look like this – http://rgnmed.com/blog/
    Need to have same Blog Format: Date – Title or name – Photo sizw – Content text

    3.  Make footer not fixed.  It should move with the rest of the page.

    4. http://markelovmd.com/promotions/
    Set up this page so that the content stays in area to left of contact us today box.  The photos is currently overlapping.

     

     

    ORIGINAL TICKET:

    This was emailed to me and catherine.

    “Hi Danny,

    I also have some other things that needs to be fixed. Lets schedule a phone call to follow up on the following items:
    1. When website is starting/loading there is the wrong photo pops in before the landing page. Please fix it
    2. Blog should be a separate item in the menu, not a subitem of “ForPatients”
    3. The size of the photo in the blog is not the same dimension as in the example I provided when I asked to mirror the blog style. It was previously requested to correct and was marked as done, but clearly not done.
    4. Footer should be moving with the website as it is cutting the last message and makes it look not professional
    5. Remove Contact Us Form from Special Event Page.
    6. When I try to post Special Event Post, it comes up weird size. Can we program it that it will always be the same size and will be adjustable with the mobile screen.

    Mobile Version
    1. Doesn’t reflect current website menu and other changes
    2. Hard to read Special Event and other photos

    Warmest Regards,
    Tatiana”


    2017-06-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-19 | catherine.c
    #2 - blog image height is good. Width of image should be same size as text width.
    2017-06-16 | catherine.c
    #2 - blog featured images. reduce height by 25%.
    2017-06-13 | catherine.c
    Please ignore anything under ORIGINAL TICKET Section.
    2017-06-13 | catherine.c
    WP:
    U: admin102072
    P: c&6psRmclr5d8e!@Lz07$ehr

    FTP:
    markelovmd.com
    U: c8ac3311484506
    P: oncbp3L9sRh/

    Leave a Comment:




    Before & After Photo closed
    Task: Website | 2017-06-12 | Danny | #77388 |

    Please email agapovicheva@gmail.com to let her know what your GMAIL is so she can share b&a photos via google drive.

    She had emailed me sharing it with my email but told her that support will reach out to coordinate. She will be on the lookout for your email with instructions. Thank you.


    2017-06-12 | catherine.c
    emailed Tatiana my gmail.

    Leave a Comment:




    Cancel Blog closed
    Task: Social | 2017-06-08 | Chandra | #77202 |

    Please cancel monthly blog.


    2017-06-08 | charles.b
    closing task
    2017-06-08 | charles.b
    Confirmed, no longer posting monthly blog
    2017-06-08 | chandra.t
    Stopped monthly blog charges $100.

    Leave a Comment:




    Past Due 
    Accounting | 2017-06-06 | Chandra | #77045 |

    Email past due $100 for monthly blog.


    2017-06-08 | chandra.t
    "I didn't sign up for monthly blogging. I paid $500 one time fee to create it, but do not need your monthly services" - Canceled monthly blogging $100 charges and removed past due notice as blog article was not yet posted.

    Leave a Comment:




    add names to video testimonials closed
    Ticket: Website | 2017-05-19 | Catherine C. | #76027 |

    use this site as example – http://drgcosmeticsurgery.com/patient-video-testimonials/

    Add names below each video


    2017-05-22 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-19 | catherine.c
    http://markelovmd.com/wp-admin/
    U: admin102072
    P: a3SKZjV9@1XmqR@NH2BJRoQl

    Leave a Comment:




    Add Video (YouTube) closed
    Ticket: Website | 2017-05-18 | Danny | #75981 |

    “Please put the testimonials to our website – under video testimonials.

    https://www.youtube.com/channel/UCAt-PJdVYyOYJLJuCpFw0yA

    Make 2 columns of videos.


    2017-05-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-18 | catherine.c
    http://markelovmd.com/wp-admin/
    U: admin102072
    P: a3SKZjV9@1XmqR@NH2BJRoQl

    Leave a Comment:




    Blog Post (ISSUE?) closed
    Task: Social | 2017-05-01 | Danny | #74714 |

    Jan, please contact Tatiana regarding this:

    “Hi Danny,

    On March 31, 2017 Optimized 360 was paid $500 to create a custom blog with 2 first posts.
    Today is May 1, 2017 and it is not done still. Please advise when it will be done.

    Thank You,
    Tatiana”


    2017-05-05 | jan.s
    The blog posts for Breast Augmentation and Butt Lifts were posted. Followed up via email to provide an update, closing task.
    2017-05-05 | alec.j
    Jan, we don't have Ayesha in the list of Developers, I can't f/u with her!would you please f/u
    2017-05-01 | jan.s
    Followed up via email. Quoted the end of the week to complete. The order was submitted to Ayesha, currently waiting for results.

    Leave a Comment:




    Change “Expert” to “Specialist closed
    Ticket: Website | 2017-04-25 | Belinda | #74281 |

    remove ALL instances of “expert” on website and replace with “specialist”


    2017-04-27 | catherine.c
    emailed completed.
    2017-04-26 | developerbrijesh
    we have remove ALL instances of “expert” on website and replace with “specialist” please check
    2017-04-25 | catherine.c
    http://markelovmd.com/wp-admin/
    U: admin102072
    P: a3SKZjV9@1XmqR@NH2BJRoQl

    Leave a Comment:




    BRC 
    Notes | 2017-04-13 | Desirae.G | #73630 |

    Tatiana called and requested login for BRC. Notified Jan and he will email it to her.


    Leave a Comment:




    content closed
    Task: Other | 2017-04-07 | Catherine C. | #73194 |

    Custom content needed for:

    1. Fat Grafting – especially for Breast & Buttock Augmentation
    2. Lipsuction


    2017-04-24 | catherine.c
    emailed tatyana.
    2017-04-24 | catherine.c
    added to site.
    2017-04-18 | jan.s
    Reviewed Fat Grafting and Liposuction, please double check and add featured images for each.
    2017-04-17 | jan.s
    Ayesha has completed the custom page for Fat Grafting and Lipsuction. This was submitted for review.
    2017-04-10 | jan.s
    Followed up with Ayesha via Upwork, currently waiting for a response.
    2017-04-07 | jan.s
    New order was submitted to Ayesha. Estimated time is one business week (04/14/17).

    Leave a Comment:




    Adjust Ph # closed
    Ticket: Website | 2017-04-07 | Danny | #73186 |

    Please change font type to easier to read.

    see attached file:

    “Hi Danny,

    Can you please change the phone number on the website. I don’t like jumping numbers

    Thanks,
    Tatiana”


    2017-04-11 | catherine.c
    emailed completed.
    2017-04-11 | developerbrijesh
    done please check

    Leave a Comment:




    blog link removed from site 
    Notes | 2017-04-04 | Catherine C. | #72952 |

    markelovmd.com/blog/


    2017-04-04 | catherine.c
    http://rgnmed.com/blog/ wants same set up as this one.

    Leave a Comment:




    Issue with Site closed
    Task: Other | 2017-04-04 | Danny | #72949 |

    Tatitana called. LM. it was hard to understand what she said but she said a patient pointing something out that had an issue and she would like to speak to someone to remove it asap.

    Fwd to Catherine to contact to figure out what she is talking about ot get it situated.


    2017-04-04 | catherine.c
    removed blog link. will work on it without being live.

    Leave a Comment:




    add video testimonials closed
    Ticket: Website | 2017-04-03 | Catherine C. | #72843 |

    Do February first then March testimonials.
    First three testimonials that people will see should be Carolyn’s story, Rachel and Andrea.

    https://www.dropbox.com/sh/chj3kxwjqyzqkkt/AABl57htg8B_7sjJTTqu5tl3a?dl=0


    2017-04-11 | catherine.c
    will create new ticket when received.
    2017-04-03 | catherine.c
    Tatyana will need to add to youtube.

    Leave a Comment:




    Photo Gallery Quote 
    Leads | 2017-03-31 | Danny | #72644 |

    Quoted Tatiana per her request $250 (1-time) to setup a page similar to this example catherine and i showed her: http://857.fc9.myftpupload.com/smile-gallery-2/


    2017-07-18 | catherine.c
    Tatiana wanted to add photos, no effects. No charges needed, confirmed with Danny.
    2017-07-13 | danny.n
    Catherine, quote same for us to setup that page and structure it like that. In the future, if she adds more, the structure is there already, we will just need to upload. LMK if that is clear. LMK if she agrees so we can charge before starting. Thx.
    2017-07-13 | danny.n
    Catherine, quote same for us to setup that page and structure it like that. In the future, if she adds more, the structure is there already, we will just need to upload. LMK if that is clear. LMK if she agrees so we can charge before starting. Thx.
    2017-07-13 | catherine.c
    Tatiana would like something like this:
    http://drgcosmeticsurgery.com/photo-gallery/abdominal-liposuction-liposculpture-photos/2/
    Would there still be a charge?
    Here are the photos she wants added:
    https://www.dropbox.com/sh/c1o7ivnql5sv2dv/AABERy_vVac3vymObhwi76rYa?dl=0

    Leave a Comment:




    Custom Blog (New Project) closed
    Task: Other | 2017-03-30 | Danny | #72619 |

    – belinda, Tatiana (wife) ordered custom blog

    – she had talked to i believe Catherine today regarding a quote. I emailed her and she finalized. SHe mentioned that she had a style in mind for the blog section of the site. Can you check with catherine and proceed.


    2017-04-11 | catherine.c
    Requested first 2 topics -butt lifts and breast augmentation. She will order as needed and confirmed with her that Danny is aware.
    2017-04-03 | catherine.c
    requested blog topics.
    2017-03-31 | belinda.t
    Please ask for 12 topics from Tatiana.
    2017-03-30 | danny.n
    also, have Jan start on monthly blog articles. Briefly told Tatiana that we will setup and discuss the topics with her set for future monthly post

    Leave a Comment:




    Custom Blog (New Order) closed
    Task: Accounting | 2017-03-30 | Danny | #72618 |

    Custom Blog: $500 (1-time).

    client is aware $100 per blog article in the future.


    2017-03-31 | chandra.t
    Charged.
    2017-03-30 | danny.n
    chan, please also setup $100/m for monthly blog. Start this charge in 2 months.

    Leave a Comment:




    email edits closed
    Ticket: Website | 2017-03-30 | Catherine C. | #72568 |

    1. Wants blog set up like this: http://rgnmed.com/blog/
    Blogging Format: Date – Title or name – Photo – Content

    DONE – 2. Footer is way too big. Shrink it. The only thing that should be in the footer is: Alexey Markelov, MD | Copyright , our address and phone number and links to Facebook, Real Self and Google Plus

    DONE – 3. In top menu add :

    For Patient – submenus >Traveling Patients, Specials, Refer a Friend

    Gallery – submenus > Photo Gallery (sections on photo gallery page – Body, Breast, Face), Video Gallery

    Photo gallery page will set up like this: http://www.beverlyhillsprofiles.com/rhinoplasty/

    Testimonials – submenus > Video Testimonials, Reviews

    DONE – 4. Create “Refer a Friend” page – add this text:

    Love your results? Like Dr. Markelov on Facebook! With our “Refer a Friend“ program, every time your invited friend receives a treatment with us, we reward you both with discounts off your next service or a complimentary facial service.

    Please also check our website’s “Specials” page for promotions and special events.

    5. Mobile – add white background to fixed menu at all times. Currently changes to transparent when scrolled. Make phone number clickable.


    2017-04-07 | catherine.c
    emailed completed.
    2017-04-05 | developerbrijesh
    we have linked phone number please check
    2017-04-04 | catherine.c
    FTP:
    markelovmd.com
    U: c8ac3311484506 P: oncbp3L9sRh/
    2017-04-04 | developerbrijesh
    today we have facing issue with ftp its connect but we have unable to edit file.
    2017-04-03 | catherine.c
    #5 - phone number in header needs to be clickable.
    2017-04-03 | catherine.c
    #5 - phone number in header needs to be clickable.
    2017-04-01 | developerbrijesh
    we have set up blog here page url currently we have use dummy post for blog
    http://markelovmd.com/blog/
    also completed #5 please check and if you have any changes then tell us
    2017-03-31 | catherine.c
    Please do #1 and #5.
    2017-03-31 | rod.l
    2, 4 are done. Please proceed with the rest.
    2017-03-31 | rod.l
    SFTP:markelovmd.com -U: c8ac3311484506 -P: oncbp3L9sRh/
    2017-03-31 | developerbrijesh
    pleas provide proper ftp details and also share gallery pages url and also we didn't find testimonial video page.
    2017-03-30 | catherine.c
    http://markelovmd.com/wp-admin/
    U: admin102072
    P: l55)@o7ZN4p0YIq0KY7BUPnj

    Leave a Comment:




    blog pricing question closed
    Task: Sales | 2017-03-30 | Catherine C. | #72561 |

    Tatyana wondering why charging $100/article..said too much. She would like us to write blogs for her on need basis only. Please clarify and update her on pricing, if there are any changes.


    2017-03-30 | danny.n
    quoted $500 (1-time) and $100 per article (monthly)
    2017-03-30 | danny.n
    "Hi Danny, I know that it is $100 per post and fine with it. I just want to know how much it will cost to build the platform for the blog. Warmest Regards, Tatiana"
    2017-03-30 | danny.n
    also told her how it works with us... about 6 topics in advanced and posted each month.
    2017-03-30 | danny.n
    confirmed and clarified with her why it is $100 per article

    Leave a Comment:




    Request for Phone Call Friday at 9am pst closed
    Ticket: Website | 2017-03-29 | Danny | #72467 |

    Catherine, please call Tatiana on Friday at 9am per her request to discuss the attached revision outline. Please sent her an email confirmation that you will call to go over this… she is expecting an email confirmation to agapovicheva@gmail.com

    “Hi Danny,

    How are you doing today?
    I have attached a list of things I want to go over with you. Let’s have a phone conversation to go over it, I’m available on Friday, March 31st at 9am.

    Warmest Regards,
    Tatiana”

    Website Improvements
    2017-03-30 | catherine.c
    spoke to Tatyana. creating ticket.
    2017-03-29 | catherine.c
    emailed Tatyana. Waiting for her to confirm Friday 10:30am.
    2017-03-29 | catherine.c
    Have another client call around same time. Will reschedule with her.

    Leave a Comment:




    phone call edits closed
    Ticket: Website | 2017-03-27 | Catherine C. | #72303 |

    1. Footer – reduce height of footer to half. Reduce font size to much smaller.

    2. Footer – Comment out the 3 links About, Flyin, Specials

    3. Footer – below social icons – add text “Content by Alexey Markelov, MD”

    4. Homepage – for each slider, add in phone number above each header. Use same blue font.

    5. Top Menu – remove phone number from top menu after each slide has been edited to include the phone number


    2017-03-31 | catherine.c
    #3 - mostly from our content library. would not be able to add this.
    2017-03-31 | developerbrijesh
    please provide proper ftp details see blow screen shot
    http://prntscr.com/eq76w3
    2017-03-30 | catherine.c
    http://markelovmd.com/wp-admin/
    U: admin102072
    P: l55)@o7ZN4p0YIq0KY7BUPnj
    2017-03-30 | developerbrijesh
    please provide proper ftp and admin details see blow screen shot
    http://prntscr.com/eq76w3
    2017-03-29 | sanjay.d
    #5 is done.

    Leave a Comment:




    Menu (PLEASE EXPEDITE!) closed
    Ticket: Website | 2017-03-27 | Desirae.G | #72241 |

    Footer menu has been removed when it wasn’t supposed to be, and not all of the menu items are on the main menu either (i.e. missing page about the Dr., specials, etc…).

    -please add the menu BACK to the footer
    -add items that are in the footer menu to the MAIN menu

    ***Please contact Tatiana when done 541-219-9892


    2017-03-27 | catherine.c
    called Tatiana, creating new ticket.
    2017-03-27 | catherine.c
    1. Add this menu back to footer - About | Flyin patients | Specials
    2. Add new menu in header labeled About - add these 3 as submenus. Change first submenu to About Us.

    Leave a Comment:




    contact Tatiana about blog closed
    Task: Website | 2017-03-17 | Catherine C. | #71688 |

    She would like to know cost of real blog.


    2017-03-17 | danny.n
    Ticket has been completed. Closing ticket.
    2017-03-17 | danny.n
    sent her an email quote of $100 per article.

    Leave a Comment:




    phone call edits closed
    Ticket: Website | 2017-03-15 | Catherine C. | #71540 |

    1. Desktop – Header – Add phone number to the right of logo – make it same font and size as top menu links

    2. Desktop – move copyright info to fixed footer.

    3. Desktop – fixed footer
    – increase font size, center phone number, address, social icons, coos bay plastic surgeon
    – remove About | Flyin patients | Specials

    4. Mobile – Add phone number below logo


    2017-03-23 | rod.l
    Note, phone won't fit next to logo (logo is the slider image.) 2. moved. 3. removed navigation, not sure if this is how you want them centered? 4. added logo to mobile. This site isn't design to support this.
    2017-03-23 | catherine.c
    emailed for time extension.
    2017-03-23 | developerbrijesh
    please provide proper ftp details this details not working see blow screenshot
    http://prntscr.com/enery9
    2017-03-22 | catherine.c
    New WP login:
    U: admin102072
    P: mhXr#3WolDW5AZSnq&&um%UQ

    FTP:
    markelovmd.com
    U: c8ac3311484506
    P: oncbp3L9sRh/
    2017-03-22 | alec.j
    Catherine, please update Brijesh ASAP.
    2017-03-18 | developerbrijesh
    please provide proper ftp details see blow screenshot http://prntscr.com/el23e9
    2017-03-17 | catherine.c
    http://markelovmd.com/wp-admin/
    U: admin102072
    P: Rj(5epm*elC^Hd!!55ICA&N#
    2017-03-17 | developerbrijesh
    please provide proper ftp details see blow screenshot
    http://prntscr.com/el23e9

    Leave a Comment:




    Please Contact closed
    Ticket: Website | 2017-03-14 | Danny | #71389 |

    Tatyana request a call to discuss a revision to the menu. She had called and left me a message. I called back but reached her vm. told her a ticket will be opened.

    She mentioned in the vm something about moving the menu. I briefly told her in my call back message that there may be additional cost but support will find out from her to see what it is that she is asking. Please call her cell and/or email her agapovicheva@gmail.com


    2017-03-15 | catherine.c
    creating ticket.
    2017-03-15 | catherine.c
    Left VM & emailed.

    Leave a Comment:




    Fix Revision closed
    Ticket: Website | 2017-03-10 | Danny | #71187 |

    Catherine, can you review this below… she’s referring to the ticket opened last week.

    “Hi Danny,

    How are you doing today?
    On March 1 I emailed you the content to use for Double Chin Treatment page and the content is still not updated. Overall, it looks like your team just ignored the content and only highlighted in blue the questions in the previous content.
    Why do we have a dermaplaning in our Chemical Peel page, if we do not provide dermaplaning in our office.

    Thank You.
    Warmest Regards,
    Tatiana”


    2017-03-13 | catherine.c
    replied Tatiana ticket reviewed. Updated Double Chin page and removed dermaplaning content.

    Leave a Comment:




    email edits closed
    Ticket: Website | 2017-03-02 | Catherine C. | #70669 |

    DONE – 1. Move Chemical Peels to Non-Surgical

    2. Delete “Prescription Skin Treatment”, rename Clinical Skincare to “Clinical Skin Care Line” and add a link to it that will open a separate window: https://zoskinhealth.com/dramarkelov

    3. Botox for Migranes should be under non-surgical ( not rejuvenating injections)

    4. Please do Double Chin Correction using the same formatting as the rest of pages on the website. It should be in the Question and Answer format, questions should be in turquoise color matching formatting of other pages. Please include before and After Photos of Female and Male. I attached the text and photos (Text is in the file “Optimized 360 Corrections”

    5. Please remove Jaw Surgery.

    6. Chemical Peel – remove content and find correct content for Chemical Peel

    7. Create page for Kybella with this content – https://www.dropbox.com/sh/fa1m09lmvy8vix7/AAAhtyAyxWyqmqvLB5lUQDrda?dl=0


    2017-03-03 | sanjay.d
    All the points done.

    Leave a Comment:




    Rep Management Promotion 
    Sales | 2017-02-15 | Justin | #69550 |

    Spoke with Tatiana regarding business review central – she understood how it works and knows its $100/m after 6 months – she had questions about her SEO – and the map section – i feel that she didnt really understand how it works even after we spent 15 minutes going step by step – she felt frustrated and doesnt understand that the map section is very unpredictable – i told her if she has any further questions she can definitely speak with Danny – i tried to help as much as I could but she said “i don’t think you helped much but its okay”


    Leave a Comment:




    Please Set Up BRC closed
    Task: Other | 2017-02-15 | Justin | #69548 |

    Please set up BRC and link to site


    2017-02-16 | jan.s
    Followed up via email to provide credentials, closing task.
    2017-02-16 | jan.s
    businessreviewcentral.com/markelovmd was removed.
    2017-02-16 | jan.s
    There was an existing incomplete Business Review Central profile for Alexey Markelov, MD. Informed Danny and he instructed me to remove the old one.
    2017-02-16 | jan.s
    The Business Review Central profile for Alexey Markelov, MD was created. Used current information from their website. Uploaded 10 different reviews from Facebook. The profile was submitted to review, currently waiting for results.

    Leave a Comment:




    New Order – Reputation Management Promotion closed
    Task: Accounting | 2017-02-15 | Justin | #69547 |

    Reputation Management: $100/m**
    **Start Recurring 6 Months from now August 15th, 2017


    2017-02-15 | chandra.t
    Set to charge 8/15/17.

    Leave a Comment:




    Editor Access closed
    Ticket: Website | 2017-01-19 | Danny | #67580 |

    Please contact Tatiana, she would like info on accessing the website. email to both on file.


    2017-01-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-19 | catherine.c
    Emailed all three emails in CP login user & pwd to editor.

    Leave a Comment:




    Stop SEO Work closed
    Task: Sales | 2017-01-19 | Danny | #67579 |

    Justin, please notify Naveed to pause SEO.

    Tatiana (dr’s wife) wants to pause it cause they have another company working on it. Pointed out to her that the are #8 right now on 1st page for “coos bay plastic surgeon”. She understands but they hired another company already for other services which includes this too.


    Leave a Comment:




    Pause SEO Charges closed
    Task: Accounting | 2017-01-19 | Danny | #67578 |

    Please pause SEO charges.


    2017-01-19 | chandra.t
    Stopped SEO charges.

    Leave a Comment:




    Past Due 
    Accounting | 2016-12-19 | Chandra | #65535 |

    Email past due $99 for web.


    2016-12-19 | chandra.t
    Tatiana asked to run CC on file, billing address was incorrect and payment processed.

    Leave a Comment:




    Please Add Image Alt Tags closed
    Task: Website | 2016-12-16 | Justin | #65470 |

    Please add image alt tags to images below:

    (Coos Bay Plastic Surgeon – Dr. Alexey Markelov)
    http://markelovmd.com/wp-content/themes/surge-init/mods/images/images/sections/doctor-alexey.png

    (Dr. Alexey Markelov’s Signature)
    http://markelovmd.com/wp-content/themes/surge-init/mods/images/images/sections/doctor-signature.png

    (Facebook Logo for Dr. Alexey Markelov)
    http://markelovmd.com/wp-content/themes/surge-init/mods/images/images/fb.png

    (Google+ Logo for Alexey Markelov, MD)
    http://markelovmd.com/wp-content/themes/surge-init/mods/images/images/google-plus.png

    (Logo image for real self)
    http://markelovmd.com/wp-content/themes/surge-init/mods/images/images/realself.png

    Please check site and see in code if it is added to the SITE


    2016-12-21 | catherine.c
    completed.
    2016-12-19 | developerbrijesh
    We have added alt tag in all images. Please Check
    Thanks

    Leave a Comment:




    SEO Ranking 
    Notes | 2016-12-16 | Justin | #65468 |

    WooRank: 56 (12.16.16)
    SEO Ranking: Page 1, 8th Listing (12.5.16)


    2016-12-20 | justinn
    improved to 57.5 after alt tags
    2016-12-16 | justinn
    awaiting to see ranking after Image Alt Tags are placed
    2016-12-16 | justinn
    improved from 56 to 56.6
    2016-12-16 | justinn
    September 23, 2016 | chandra.t Ran SEO program and updated website with suggestions (47.4 > 52.3)

    Leave a Comment:




    CC Update 
    Accounting | 2016-11-30 | Chandra | #64256 |

    Tatiana updated CC via phone (Visa ending in 4778).


    Leave a Comment:




    Special Event Update closed
    Ticket: Blog | 2016-11-29 | dr.markelov@gmail.com | #64188 |

    Please remove the old event from “Special Events” and put the new one instead. The file is attached.


    2016-12-01 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-01 | catherine.c
    attachment received and page updated.
    2016-11-30 | chandra.t
    Spoke to Tatiana, she said she will submit the attachment to support@optimized360.com
    2016-11-30 | catherine.c
    Hello Dr. Alexey Markelov,

    Regarding your ticket #64188 labeled -Special Event Update, please email the image or document to support@optimized360.com. The attachment was not included in the ticket.

    Thank you!

    Leave a Comment:




    November’s Invoice closed
    Ticket: Other | 2016-11-21 | Danny | #63703 |

    see below; send to: agapovicheva@gmail.com

    “Hi Danny,

    Please email me the receipt/invoice for the month of November .

    Thank You,
    Tatiana”


    Leave a Comment:




    G+ Link closed
    Ticket: Website | 2016-11-17 | Danny | #63457 |

    Please add G+ icon and link on the site: https://plus.google.com/115913759646518100531/about


    2016-11-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-19 | developerbrijesh
    Done Please Check

    Leave a Comment:




    Add Metatag Title closed
    Ticket: Website | 2016-11-11 | Danny | #62984 |

    Please add in the metatag title on hope page the keyword “Oregon Coast Plastic Surgeon”. Add this in the Meta Description too. Also in the footer of the site.

    On home page in the header text… change “….Dr. Markelov and his staff will help you make the right decision in our journey to a happier you. Call us today.” to “Dr. Markelov is an Oregon Coast Plastic Surgeon that will help you make the right decision in our journey to a happier you. Call us today.”


    2016-11-14 | rod.l
    Ticket has been completed. Closing ticket.
    2016-11-14 | developerbrijesh
    both task completed.

    Leave a Comment:




    SEO & Accounting 
    Notes | 2016-11-11 | Danny | #62983 |

    Spoke to Tatiana. Kept on complaining how she tries to call me but i don’t return her call. I told her i never got her calls. Gave her my direct line to call in the future and assured her that i return all of my client’s messages.

    Tatiana was complaining about SEO which I told her that since we started last week of SEpt, she is already on the 1st page at the bottom for “coos bay plastic surgeon” (sent her screenshot). She wants to show for “orange coast plastic surgeon” whicih i told her that was not the keyword to optimize but we will integrate on to the site. It will take at least 2-3 months min if any results.

    Also discussed G+. She has it verified on her own but i don’t see it linked. Will open a ticket to have this link.. Told her she needs to get ppl to go to her site to access the link to start getting reviews so it is optimized. She understands and will do that.

    Also complained about invoices being emailed which she wants automatically. Explained to her we can’t but she can send request each month and we can send to her. She understands.


    Leave a Comment:




    Please Call closed
    Task: Other | 2016-11-10 | Chandra | #62977 |

    Please call Tatiana on her cell regarding SEO, she mentioned she has been unable to reach you and has left several messages. (She also requested all of her invoices which I’ve sent).


    2016-11-11 | danny.n
    Ticket has been completed. Closing ticket.
    2016-11-11 | danny.n
    called, spoke to Tatiana.
    2016-11-11 | danny.n
    i will call her. Didn't get any messages/calls from her so not sure what she's talking about.

    Leave a Comment:




    Dr. Markelov’s website closed
    Ticket: Website | 2016-10-21 | dr.markelov@gmail.com | #61727 |

    Tummy Tuck (abdominoplasty) for men doesn’t have a procedures listed in the page menu on the right side.
    Create Double Chin Treatment page in Non-Surgical section (pictures and text are attached)

    full-kybella-consumer-isi_final
    2016-10-21 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-10-12 | Alec J. | #61049 |

    Leave a Comment:




    CC Update 
    Accounting | 2016-10-10 | Chandra | #60893 |

    Tatiana updated CC via phone (Amex ending in 3629) and billing address.


    Leave a Comment:




    email edits closed
    Ticket: Website | 2016-10-10 | Catherine C. | #60887 |

    1. Footer
    Change: “…able to recommend whats best for you.” to “…able to recommend what’s best for you.”

    2. http://markelovmd.com/contact-us/
    Change: “Monday – Friday 8am – 5pm.” to “Monday – Friday, 8am – 5pm.”

    3. Footer – add correct link for “DIRECTIONS” button

    4. http://markelovmd.com/plastic-surgeon-team – NEWSLETTER pop-up
    Text – Change: “Your Information is Safe With us!” to “Your information is safe with us!”

    5. http://markelovmd.com/education/ear-surgery-otoplasty/
    Change: In the first paragraph, “benefits” and “disfigured” each have two letters in boldface.

    6. http://markelovmd.com/education/ear-surgery-otoplasty/
    Change: In the final paragraph, “specific” has two letters in boldface.

    7. http://markelovmd.com/education/ear-surgery-otoplasty/
    Change: In the final paragraph, “specific” has two letters in boldface.

    8. http://markelovmd.com/education/combination-breast-lift-and-augmentation/
    Change: “Breast Augmentation With Implants” to “Breast Augmentation with Implants”

    9. http://markelovmd.com/education/thigh-lift/
    Change: Tummy Tuck (Abdominoplasty) – In main menu, this link is dead

    10. http://markelovmd.com/education/tummy-tuck/
    create a separate Tummy Tuck page for Males an remove “Did you know?” section as it is not appropriate for males.


    2016-10-10 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add promo closed
    Ticket: Website | 2016-10-05 | Catherine C. | #60611 |

    Tatiana called – asked about a promo email sent to you a few days ago. She would like to on website soon. Please forward to support email. Thanks.


    2016-10-06 | catherine.c
    belinda added image to promo/specials page.

    Leave a Comment:




    Email: Social Intro 
    Design | 2016-09-26 | Jan S. | #59887 |

    Hello Dr. Markelov and Tatiana,

    We’d like to start your Google+ account as soon as possible. Please provide either your credentials or admin / manager access for your gmail account. If you choose to provide us admin / manager access, please provide that for the email address social@optimized360.net.

    Thank you, and we look forward to working with you.


    Leave a Comment:




    send Tatiana stock photos closed
    Task: Website | 2016-09-26 | Catherine C. | #59874 |

    Please send stock photos from homepage to agapovicheva@gmail.com.


    2016-09-29 | belinda.t
    Sent to Tatiana from Support email.
    2016-09-27 | chandra.t
    Tatiana requested the full sized Shutterstock photos as they are running a promotion and if possible, update the mobile website version. She does not like the white background parts and would like a different color.

    Leave a Comment:




    Footer closed
    Ticket: Website | 2016-09-23 | Danny | #59802 |

    Please add the word “Coos Bay Plastic Surgeon” in the footer of the site to the right of those 2 social buttons. and link it to the dr’s bio page


    2016-09-29 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    G+ Setup closed
    Task: Social | 2016-09-23 | Danny | #59796 |

    Jan, please start on this.

    Tatiana had started on the verification but couldn’t finish. She had issues. She will send their Google credentials to login and verify for them .

    I found their listing and it shows that it is verified: https://plus.google.com/115913759646518100531/posts

    Can you just login and see if it is, maybe she didn’t know but let me know before you contact her to complete task.


    2016-09-26 | jan.s
    Social Intro email was sent, currently waiting for credentials or admin / manager access for Google+. Notes were transferred to CP and closing this task.

    Leave a Comment:




    SEO (New Order) closed
    Task: Accounting | 2016-09-23 | Danny | #59795 |

    SEO: Coos Bay Plastic Surgeon

    $25/hr (20 hours per month): $500/m


    2016-10-10 | chandra.t
    Tatiana updated CC via phone Amex ending in 3629). Charged (Invoice dated 9/26/16).
    2016-09-23 | chandra.t
    Ran SEO program and updated website with suggestions (47.4 > 52.3)
    2016-09-23 | danny.n
    also, can you please do your on-site SEO, lmk when done
    2016-09-23 | danny.n
    Chandra, Tatiana will call you next Monday to update a new credit card to use for this and all future charges. She knows to ask for you on Monday.

    Leave a Comment:




    SEO 
    Estimates | 2016-09-23 | Danny | #59793 |

    Had a scheduled ph conf with Tatiana (Dr’s wife). Had concerns about SEO and ranking. Site was online for less than a month. Explained to her how it works.

    She had an issue with some listing which i had later found out it was G+. She had issues verifiyng it so she called Google and Google told her it was a “hosting” issue. She was wanting to switch hosting to her GoDaddy which i told her our hosting is with GoDaddy and that what they said did not make any sense which she understood after I explained to her.

    At this point, we will work on SEO and also verify her listing for her. She will email me the GMAIL login to start verification.She is aware to be on the lookout for postcard or automated phone call.


    Leave a Comment:




    Phone Conference Request (SEO Discussion 
    Leads | 2016-09-22 | Danny | #59724 |

    “Hi Danny,

    We would like to get a quote for website search engine optimization with your company. Please, contact Tatiana or myself at anytime.”


    Leave a Comment:




    homepage edit closed
    Task: Website | 2016-09-13 | Catherine C. | #59145 |

    On homepage – small text content under each section – face, breast, body, non-surgical, men

    Please hide for DESKTOP version, how for MOBILE version.


    2016-09-14 | catherine.c
    thank you.
    2016-09-14 | developerbrijesh
    done

    Leave a Comment:




    Client is frustrated 
    Complaint | 2016-09-13 | Desirae.G | #59051 |

    There was a ticket submitted on August 15th to remove images in each section on the home page from the mobile version. The images have been removed, but client said she can still see those images on her end. She is also frustrated with the minimal communication. I told her the new changes would be done by Thursday morning, 9/13/2016.


    Leave a Comment:




    Website Changes closed
    Ticket: Website | 2016-09-12 | Belinda | #59026 |

    1. Change the contact information. Phone 541-266-1641, fax 541-266-4529
    2. Mobile Version: as we previously discussed, please remove the background pictures and use blue and purl alternating background.
    3. Website Version: remove the text from all sections that appears on the first page (face, body and etc)
    4. Please email me pictures all pictures used in the website


    2016-09-14 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-14 | catherine.c
    Tried both phone numbers in CP. 516 didn't work, 541 didn't find her in directory. Emailed agapovicheva@gmail.com to let her know we will need new phone number and confirm these edits are complete.
    2016-09-13 | desirae.g
    Please call Tatyana when changes have been completed! She needs a verbal confirmation.
    2016-09-13 | desirae.g
    Client would like these completed by Thursday morning
    2016-09-13 | desirae.g
    #4 - email her the photos used in the home page slider
    2016-09-13 | desirae.g
    #3 - remove excerpt under each topic heading (under Face, Breast, Body, Non-Surgical, etc...) DESKTOP VERSION ONLY
    2016-09-13 | desirae.g
    Client said she still sees the images on the mobile version. Please double check to make sure the images are completely removed from the mobile verison.

    Leave a Comment:




    Telephone Change closed
    Ticket: Website | 2016-08-17 | Belinda | #57392 |

    Please change telephone globally and check different places (541) 267-5151 ext. 1634


    2016-08-18 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Mobile: Emailed Changes by Tatiana closed
    Ticket: Website | 2016-08-16 | Belinda | #57251 |

    MOBILE:

    1. Add contact us in the menu
    2. Remove Financing from the menu (both mobile and PC versions)
    3. Remove pictures and add background colors
    4. Remove slider. Just leave the first slide and put Modern Plastic Surgery title


    2016-08-22 | desirae.g
    1 & 2 have been completed. 3 & 4 are also in previous ticket. Closing this one.

    Leave a Comment:




    Home Page Changes closed
    Ticket: Website | 2016-08-15 | Belinda | #57155 |

    – optimized all images on website (including home page)
    – mobile home: remove background image but keep the BG color that is there.
    – mobile: remove slider only keep the first slide as a background image and put “modern plastic surgery”


    2016-08-24 | desirae.g
    All tasks completed. Closing.

    Leave a Comment:




    Remove Arrow closed
    Ticket: Website | 2016-08-05 | Belinda | #56582 |

    Remove arrow pointing down on home page (in slider area) and also remove all CSS/java associated.


    2016-08-09 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Newsletter Pop-Up closed
    Task: Website | 2016-08-04 | Desirae.G | #56500 |

    Add POP UP/lightbox and connect to the Newsletter button at the bottom of Home page. (form script sent to you via email)


    2016-08-08 | desirae.g
    thank you!
    2016-08-05 | developerbrijesh
    done please check
    2016-08-05 | desirae.g
    When you click on "Newsletter", the top half of the pop up box is cut off. Please fix.
    2016-08-05 | developerbrijesh
    done

    Leave a Comment:




    Changes via Phone closed
    Ticket: Website | 2016-07-26 | Belinda | #55800 |

    1. Shorten the featured services items on home page (the white bars). The lengths should all be the same but all shorter. They are done individually on pages with DIVI. You can create new row with two columns and drag the items into it. Please ask Belinda.
    2. Add Newsletter Signup POP UP/lightbox and connect to the newsletter button on the home (I believe Jotform has a code to do a popup). We only need email address as input and send submissions to email address found on contact page.
    3. Slider: height of the slider is 890 and width is 1920px I believe. The slider is too short, please add height so that the slider takes up the screen (height wise). Please note that the logo is embedded directly onto the slide and should not touch any heads or faces. Let Belinda see before publishing.
    4. Mobile Menu: mobile menu is separate from desktop menu, please add the items from the green/turquoise bar at the bottom of the website to the mobile menu as well.
    5. Home: make background images not ‘cover’ and for it not to zoom in and out as you click on buttons (Ask Rod)

     


    Leave a Comment:




    Logo Issue closed
    Ticket: Website | 2016-07-26 | Belinda | #55799 |

    1. Logo has been removed from the home page and placed directly onto the slides images. Now it has also been removed from the javascript menu bar. Can you please add the logo onto the menu bar (not on slider).


    2016-07-31 | developerbrijesh
    done
    2016-07-29 | belinda.t
    inner page logo does not show until you scroll. Please make it so that it shows at all times.
    2016-07-28 | developerbrijesh
    done

    Leave a Comment:




    Mobile Menu closed
    Task: Website | 2016-07-21 | Belinda | #55602 |

    Can we have the menu on the mobile website separate from the desktop’s menu?


    2016-07-25 | developerbrijesh
    done
    2016-07-22 | belinda.t
    Mobile menu is still the same menu as desktop. Please create a different menu for it.
    2016-07-22 | developerbrijesh
    done please check

    Leave a Comment:




    Update Coos to Coos Bay closed
    Ticket: Website | 2016-07-18 | Belinda | #55378 |

    Please check that there’s no mention of ‘Coos’ and the city is actually Coos Bay. Don’t do a find and replace as it’ll ruin the mentions of Coos Bay already.


    2016-07-22 | jan.s
    I have updated the website so Coos is Coos Bay, closing task.

    Leave a Comment:




    Mobile View Changes closed
    Task: Website | 2016-07-18 | Belinda | #55315 |

    1.Please adjust mobile view changes on home page. Currently, background photos disappear when viewing on mobile for these sections: body, face, men, breast, non-surgical.

    2. Mobile View: Move the background image where logo is, below menu bar. No overlapping in this area.

    3. Mobile View: remove slider

    4. Mobile view: when menu is clicked, there is no background on mobile view, therefore you can’t see the text. See attached.


    2016-07-26 | developerbrijesh
    We have already done this point but due to server cache the result is not showing up please clear your browser cache and history then check again. everything is perfect at our end. Thanks & Regards
    2016-07-22 | belinda.t
    i still see the face on the non-surgical section for mobile. Cannot read the text.
    2016-07-21 | developerbrijesh
    done please check
    2016-07-21 | belinda.t
    #1 is it possible on non-surgical section, to zoom from the right side of the picture? It is hard to read with the face behind text.
    2016-07-20 | developerbrijesh
    done

    Leave a Comment:




    Paid Invoice closed
    Task: Accounting | 2016-07-12 | Belinda | #54978 |

    Please send Tatyana the Paid Invoice for tax purposes. Can we include monthly and the initial charges on there? Send to both Gmails listed.


    2016-07-12 | chandra.t
    Sent invoices to both Gmails listed.

    Leave a Comment:




    Website Changes closed
    Ticket: Website | 2016-07-11 | Belinda | #54813 |

    Learn More page from Modern Plastic Surgery has a random set of procedures not matching the website — please update the page to show all services by listing the category and pages that belong to it. You can use DIVI.

    Schedule an Appointment has a an address with redundant “Schedule an appointment” section linking to the same page and should be removed

    Footer menu “markelovmd.com” should be removed

    The arrow pointing down on the first and second sliders is invisible. Please change the color.


    2016-07-14 | desirae.g
    All website changes have been made.
    2016-07-12 | belinda.t
    Change that URL to meet dr page instead.
    2016-07-12 | belinda.t
    Home page slider.
    2016-07-12 | catherine.c
    Where is the Modern Plastic Surgery section?

    Leave a Comment:




    Voicemail closed
    Task: Other | 2016-07-06 | Chandra | #54565 |

    Please call Tatyana 516 -666-0502.


    Leave a Comment:




    Page Title Adjustments closed
    Ticket: Website | 2016-07-01 | Belinda | #54303 |

    We have provided content for client but labeled the pages differently. Please go to home page and see how client has labeled. Click on the corresponding page and make sure page title is same as home page. IE: lip implant vs lip augmentation.


    Leave a Comment:




    Additional Changes closed
    Task: Website | 2016-07-01 | Belinda | #54302 |

    – make slider arrows grey (instead of white)
    – home page: add arrow pointing downwards to show that user should scroll down; see example: http://www.somlo.com/


    2016-07-05 | developerbrijesh
    done
    2016-07-05 | belinda.t
    Is it possible to make arrow going down larger and in a turquoise color to match the rest of the site?
    2016-07-04 | developerbrijesh
    done

    Leave a Comment:




    Menu Adjustments closed
    Task: Website | 2016-06-30 | Belinda | #54247 |

    Please add drop down for each category. Sub-menu items should be listed here:

    Face:
    Facial Rejuvenation Surgeries (Face Lift, Forehead Lift (Brow Lift), Neck Lift, Eyelid Surgery (Blepharoplasty) Lip Augmentation)
    Rhinoplasty (Nose Surgery)
    Jaw Surgery/Orthognatic Surgery
    Ear Surgery (Otoplasty) (Ear well)
    Chin Augmentation

    Breast:
    Cosmetic Breast Surgery (Breast Augmentation with Implants, Breast Augmentation with Fat, Breast Lift and Reshaping, Combination Breast Lift and Augmentation)
    Breast Reduction
    Breast Reconstruction

    Body:
    Light-Life Body Reshaping (Brakeaplasty (Arm Lift), Thigh Lift)
    Abdominoplasty
    Brazilian Butt Lift
    Liposuction

    Non-Surgical
    Clinical Skincare (Chemical Peels, Prescription Skin Treatments)
    Rejuvenating Injections (Botox, Botox for Migraine, Dermal Fillers)
    Lip Augmentation

    Men:

    Male Breast Reduction (Gynecomastia)
    Body Contouring


    2016-07-02 | developerbrijesh
    okay i will be careful for next time
    2016-07-01 | belinda.t
    the menu items should be linked to approrpiate pages, they are being linked to # at the moment.
    2016-07-01 | developerbrijesh
    done

    Leave a Comment:




    Make Header Static closed
    Task: Website | 2016-06-30 | Belinda | #54234 |

    Please make header bar (menu) stay at the top when scrolling.


    2016-07-02 | developerbrijesh
    done please check
    2016-07-01 | belinda.t
    Currently top menu is full width, please make the content active width only.
    2016-07-01 | developerbrijesh
    done

    Leave a Comment:




    Analytics and Statuscake closed
    Task: Website | 2016-06-30 | Belinda | #54231 |

    Please add website to analytics, and statuscake. Please apply the UA code to his website as well.


    2016-07-05 | desirae.g
    We are currently looking into the problem with statuscake. Analytics created and applied.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2016-06-30 | Belinda | #54229 |

    Hello Dr. Markelov,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. We are still adding content as you have emailed us as well. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://markelovmd.com

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Additional Content closed
    Ticket: Website | 2016-06-24 | Belinda | #53908 |

    Please add content based on document Dr. Markelov has emailed.


    2016-06-24 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Initial Revisions closed
    Ticket: Website | 2016-06-23 | Belinda | #53837 |

    Logo is shifted to the right. It should be more on the left as Belinda designed it.
    Upper and Lower Menu do not match the original design
    Upper menu is not carried over when you scroll down and it should
    The website address should be www.markelovmd.com
    Change the phone number to Tel 541-267-5151 ext. 1634 everywhere where applicable
    Address should be Coos Bay not just Coos
    Slider should have: Modern Surgery, Light-Life Body Reshaping Program, Special Offers and Refer a Friend (in the same order as listed in this email)
    Slider should have arrows on each slide and an arrow down
    Before and After Picture Gallery should not be displayed. It will be a future feature once the photos will be collected. We want to keep it there for the future, but for now we don’t have the ability to put anything in there.
    Schedule a Consultation on the front page should lead to a Contact Us page not to “Services”
    Boarders on the procedure listing should be invisible and should match the turquoise color of the original design.
    The sub listing of the procedures doesn’t match the layout of the original design
    Add Work Hours Mon-Fri 8am-5pm
    In the Upper Menu each procedure should have a sub procedure drop menu.
    Light-Life Body Reshaping change a picture (picture is attached)
    On the landing page after WELCOME instead of before and after gallery should be “How to choose your Plastic Surgeon?”

    Procedure Page
    Instead of “All Procedures “menu we should have listed specific ones for example on the Breast Reduction page we should have

    Breast:
    Cosmetic Breast Surgery (Breast Augmentation with Implants, Breast Augmentation with Fat, Breast Lift and Reshaping, Combination Breast Lift and Augmentation)
    Breast Reduction
    Breast Reconstruction

    Procedures that do not have sub procedures such as Rhinoplasty should link directly to the page, no need for description

    Each page should have a picture. Something like on the link provided https://www.hurwitzcenter.com/facial-cosmetic-surgery/facelift

    Or

    http://marcdliangmd.com/your-body/fat-redistribution-to-breasts

    You can play with turquoise color in the body of the text and use it for the name of procedure, read more, frequently asked question and etc. The font of the name and frequently asked questions should be more feminine.

    Procedures are listed below:
    Chin Augmentation should be separate from Facial Rejuvenation

    Face:
    Facial Rejuvenation Surgeries (Face Lift, Forehead Lift (Brow Lift), Neck Lift, Eyelid Surgery (Blepharoplasty) Lip Augmentation)
    Rhinoplasty (Nose Surgery)
    Jaw Surgery/Orthognatic Surgery
    Ear Surgery (Otoplasty) (Ear well)
    Chin Augmentation

    Breast:
    Cosmetic Breast Surgery (Breast Augmentation with Implants, Breast Augmentation with Fat, Breast Lift and Reshaping, Combination Breast Lift and Augmentation)
    Breast Reduction
    Breast Reconstruction

    Body:
    Light-Life Body Reshaping (Brakeaplasty (Arm Lift), Thigh Lift)
    Abdominoplasty
    Brazilian Butt Lift
    Liposuction

    Non-Surgical
    Clinical Skincare (Chemical Peels, Prescription Skin Treatments)
    Rejuvenating Injections (Botox, Botox for Migraine, Dermal Fillers)
    Lip Augmentation

    Men:

    Male Breast Reduction (Gynecomastia)
    Body Contouring


    2016-06-28 | belinda.t
    Notified client that this is taking longer. Gave ETA
    2016-06-27 | rod.l
    Double check these. I moved the logo in a bit but I'm not sure exactly how much when going by this: https://360controlpanel.com/wp-content/uploads/2016/06/markelov-alexey4-slide6.jpg
    2016-06-24 | belinda.t
    Rod, can you fix the lower menu, it font should be smaller and bolder. Also, can you move logo in a little bit? "Logo is shifted to the right. It should be more on the left as Belinda designed it." Also, can you make the upper menu fixed as they scroll?

    Leave a Comment:




    Reputation Activation closed
    Task: Social | 2016-06-20 | Justin | #53536 |

    Danny, this is the same as Waimea

    Please update and activate…

    Related Accounts is filled out with the BRC… please remove when done


    2016-12-09 | danny.n
    Ticket has been completed. Closing ticket.
    2016-12-09 | justinn
    Please update and close if needed
    2016-06-21 | tri.l
    Danny, this account is one of those who subscribed for the email promotion. Which is why I created the BRC account. Email Promotion offers BRC.
    2016-06-21 | danny.n
    Tri, is there a reason why this BRC is setup? Did i request this? cause i don't recall them ordering it or me requesting this to setup for them. Please let me know. Thx.
    2016-06-21 | danny.n
    i am not sure why this is even setup in the 1st place. he didn't order this.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-06-16 | Belinda | #53296 |

    Hello Dr. Markelov,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): markelovmd.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: dr.markelov@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    2016-06-17 | belinda.t
    LM FU

    Leave a Comment:




    Personalization? closed
    Task: Website | 2016-06-14 | Danny | #53099 |

    not sure what is needed but please coordinate with them. Thanks.

    “Hi Danny,

    I haven’t heard anything from Optimized 360 for almost a week. We are done with design work (Belinda did a great job) and now it’s time for coding and content creation. I haven’t received any updates on that. I would like to complete the website before the start of my practice on July 1st. Please, let me know what is going on.”


    2016-06-15 | belinda.t
    Dr wanted to see website, showed him site. Could not get Danny to review prior to doctor seeing. Going through review thereafter.
    2016-06-14 | danny.n
    TY.
    2016-06-14 | belinda.t
    Emailed Dr and Tatyana that we are reviewing website today (waiting for Rod with new system) and will send a followup today.

    Leave a Comment:




    New Content closed
    Task: Website | 2016-06-10 | Belinda | #52956 |

    1. Please add a new educational page called light life program (see attached)
    2. Update the doctor bio page with attached.

    Light-Life-Program-Procedures-Description- Alexey-Markelov-Bio-Facility
    2016-06-10 | joseph.a
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Reputation Shield 
    Notes | 2016-06-07 | Tri L | #52639 |

    Created


    2016-06-21 | tri.l
    http://businessreviewcentral.com/markelovmd/reviews/

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-02 | Belinda | #52440 |

    Hello Dr. Alexey Markelov,

    Here is the updated photo for the Light-Life Body slide. Also, I have a few other photos in mind, please let me know if this will suit you.

    http://www.bigstockphoto.com/image-126878669/stock-photo-beautiful-young-couple-walking-along-the-shore-of-a-tropical-sea-vacation%2C-honeymoon-travel

    http://www.bigstockphoto.com/image-99019271/stock-photo-young-happy-couple-walking-on-beach-and-holding-hands

    http://www.bigstockphoto.com/image-85806212/stock-photo-couple-of-tourists-walking-in-a-city-street

    http://www.bigstockphoto.com/image-77245319/stock-photo-couple-in-shopping


    Leave a Comment:




    Draft Submitted 
    Concepts Design | 2016-05-20 | Belinda | #51751 |

    Hello Tatyana,

    Below are updated drafts that you have inquired about. I’ve included a few different options for different slides.


    2016-05-23 | dr.markelov@gmail.com
    Hi Belinda, We liked "special promotions" picture, third "refer a friend" ( daughter hugging her mom) and all the revisions you made for landing page. We didn't like a picture of two models for "refer a friend" (second image). As we discussed earlier, we need another page for a slider for Fly-in patients. We would prefer image of men and women playing golf (there is a world famous golf course close to our practice called Bandon Dunes). We also want to feature "Light Life - Comprehensive body reshaping program after weight loss" on a slider and have separate page for it. Image of a couple exercising on a beach would be appropriate for this. Let us know once you have those revisions ready. We don't get notifications from Optimized 360 once you upload new designs, so please email us as well. Thank you for all your great work! Tatyana

    Leave a Comment:




    Create Tempsite closed
    Task: Website | 2016-05-16 | Belinda | #51193 |

    Please create tempsite on gateway.godaddy.com. They are a regular plastic surgeon with no previous website.


    2016-05-23 | jan.s
    Brackets and SEO titles were updated, closing task.
    2016-05-23 | jan.s
    Autologin links were created and plastic_surgeon.xml file was uploaded. Currently experiencing "PageOk" status.
    2016-05-20 | jan.s
    Tempsite for Alexey Markelov, MD was created and CP info was updated.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-13 | Belinda | #51177 |

    Hello Dr. Markelov,

    I’ve attached the different slides based on the description Tatyana has provided, as well as added the gallery section. Please note that in the developed version, the slider is going to be full width, making your logo appear either on or off the subject of the photo.


    2016-05-16 | dr.markelov@gmail.com
    We loved overall beach team and image selection. You did a great job! Below are some comments/requests: 1. Make the font darker to match logo color. We also need to make the font bigger in the menu so it's easier to read. 2. On the landing first page “Plastic Surgery” part of the logo should be brighter; it is fading in the girl’s hair. 3. On the top menu after “Men” add “Beauty Blog” and create a possibility to add Photo Gallery in the future. 4. Change the picture for “Special Promotions” Slider. We like the idea of the beach, but we want a little better-looking model couple on the picture. 5. We really liked the image of the body from the “Fly-In Patients”, but we want to mirror it in photoshop (so the model in on the left side) and use it for the “Body” section instead. 6. For “Fly-In Patients” section we prefer an image of a couple playing golf in the similar color scheme to overall website (our practice is located next to a large golf resort). If you can’t find it, picture of a couple on the beach will work as well. 7. “Refer a friend” you can’t see the logo clearly – similar to the first landing page, it blends with background image. It would be much better to have an image of two models “friends” on the same picture.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-11 | Belinda | #51061 |

    Hello Tatyana,

    I’ve created the concept based on the O’Toole website that you liked with the different sections. I’ve included a home screen with the bottom/top bar always showing. I’ve also attached the layout with all the sections within.

    I thought our original idea of the hover effect was really different and neat, so I did another concept with that section below the slider. Instead of having colorful photos, I’ve used a monochromatic version of them so that it does not take away from the coloring in the other sections. Please let me know what you think.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-04-28 | Belinda | #49916 |

    Hello Tatyana,

    I’ve attached an updated draft without the photo changes. I am still searching for the right photo to replace the ones you’ve mentioned.

    As for making the color more blue than the turquoise we have, I’ve done that but I do think the turquoise is a more vibrant color, giving the design more life. Please take a look.


    2016-05-03 | dr.markelov@gmail.com
    Hi Belinda, When do you think you will have an updated mock up for us to review?

    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-04-26 | Belinda | #49783 |

    Hello Tatyana,

    It was a pleasure speaking with you yesterday. I’ve attached a concept based on your feedback. I kept the colors neutral and calming as you have requested and also made sure the photography is in line. The header region looks best with 4 main categories, therefore I created four. You can see how it would look like when your mouse hovers over each picture (markelov-alexey-2.jpg). The Pittsburgh website you have sent over is still brighter than you had described, therefore I toned down the turquoise a bit.

    Please review and let me know what you think.


    Leave a Comment:




    Complaint (Request to Switch Designer) 
    Complaint Notes | 2016-04-25 | Danny | #49622 |

    “Good Morning Danny,

    How are you doing today? Can we change a designated designer for our website? I emailed Marvin on Thursday to schedule a phone conversation, but didn’t hear from him yet.
    Overall, we didn’t see the mock up of the website and have no idea about the progress made. Thank You!

    Have a good day,
    Tatyana”


    2016-04-25 | belinda.t
    Tatyana was deciding between colors that she's wanted and have been working via email with Marvin. She sent over the logo finally on Friday to start.
    2016-04-25 | danny.n
    replied to Tatyana and Dr. Markelov stating that Belinda will reach out to her within the hour via phone to take over this project.

    Leave a Comment:




    PC 3/18 closed
    Task: Other | 2016-04-15 | Marvin A. | #49071 |

    No time specified.


    Leave a Comment:




    Design Note 
    Design | 2016-04-15 | Marvin A. | #49048 |

    Initial design notes from client:


    2016-05-18 | belinda.t
    FEEDBACK: 1. Make the font darker to match logo color. We also need to make the font bigger in the menu so it's easier to read. 2. On the landing first page “Plastic Surgery” part of the logo should be brighter; it is fading in the girl’s hair. 3. On the top menu after “Men” add “Beauty Blog” and create a possibility to add Photo Gallery in the future. 4. Change the picture for “Special Promotions” Slider. We like the idea of the beach, but we want a little better-looking model couple on the picture. 5. We really liked the image of the body from the “Fly-In Patients”, but we want to mirror it in photoshop (so the model in on the left side) and use it for the “Body” section instead. 6. For “Fly-In Patients” section we prefer an image of a couple playing golf in the similar color scheme to overall website (our practice is located next to a large golf resort). If you can’t find it, picture of a couple on the beach will work as well. 7. “Refer a friend” you can’t see the logo clearly – similar to the first landing page, it blends with background image. It would be much better to have an image of two models “friends” on the same picture.
    2016-05-12 | belinda.t
    FEEDBACK: close to approving, minor changes. 1) Replace logo w/what Tatyana will send 2) fonts: bigger, bolder 3) show pictures for future slides 4) show gallery section beneath dr bio (explain how it works) 5) footer bar: bolder/bigger 6) show example of inner page
    2016-05-02 | belinda.t
    FEEDBACK: hank you very much for an update. The layout looks good. I agree that turquoise color looks better. 1. Can we change the color of " Schedule Consult, "Subscribe to Our Newsletter" and "Promotions" to something not screaming. 2. "Schedule Consult" should be Schedule Your Consultation" 3. We want to add additional feature "Financing Available" (see screenshot). I thought to add it after the address instead of "newsletter" and "promotions" buttons. And, where we have Events make it Events and Promotions and add "read more" after the text, above Subscribe to Our Newsletter. If you have any questions, you can reach me at any time by email or by phone 516-666-0502
    2016-04-25 | belinda.t
    UPDATE: client is open to design and wants opinion from us. She likes mccaffertymd.com bc of the ft services and likes theskincentermd.com. She'll need to see things before instead of imagining in her head. Sending draft tomorrow.
    2016-04-25 | marvin.a
    Hi Marvin, We like colors from Dr. McCafferty website http://www.mccaffertymd.com/index.html, so you can mimic it . I attached a screenshot of neutral colors. What color do you recommend to use for the logo (two colors) look nice with the color of the banner. Are you available for a quick conversation tomorrow any time at 1pm EST or anytime later. Just let us know what works for you. Thank You, Tatyana
    2016-04-25 | marvin.a
    Hi Tatyana! If we want to add some blue with the cream/browns we will have to tone down the blues as they are too bright. I have attached 2 examples. It gives a more serene feeling. If you do want vibrant blues, we will have to change the cream/brown to something that can match the brightness. I have attached 1 example of this (Royal). Like the name, it gives a more royal, strong, masculine feeling. Let me know what you like!
    2016-04-25 | marvin.a
    Hi Marvin, We would like to add blue colors to the scheme. Here are the colors we like, but we are open to any suggestion (since it may not look together) and relying on your experience. Do you mind to resubmit the scheme colors that will work with blue. For the logo, I will request the designer to submit it in all formats you listed above. Thank You, Tatyana
    2016-04-25 | marvin.a
    Hi Tatyana! Love the logo! It really gives me good insight as to what type of design style you are looking for. We talked about "neutral" colors for your site. I have attached 3 swatches I had in mind for your site. Traditional/Elegant: This is a soft luxurious approach. Think tuscan, vineyard. Modern/Sleek: This is a more masculine approach. Think of a modern stainless steel kitchen, high fashion. Approachable/Friendly: This is more of a middle of the road between the top two. I only recommend this if you want a "pop" of color and a unique characteristic approach. If possible, ask the designer for an EPS, PSD, or AI file format. PNG or PDF works, but the previous mentioned file format is of higher quality that we designers use. For your photo, if you pick a colored swatch -- you should be able to show it to your photographer and let them know that you are creating a website based on the swatch of your choice. Please let me know which swatch you want to go with or if you have any questions or concerns!
    2016-04-25 | marvin.a
    Hi Marvin, How are you doing today? I have attached the logo we are purchasing from the designer. Please look at it and email me suggested colors to match the website. Do you think you will be able to give me this info by tomorrow? This way we can adjust the color of the logo before I will purchase the final product. Also, what format do you prefer for the logo PDF, JPG or any other? I'm scheduling professional photo shoot for Dr. Markelov. Any particular color for the background? Any suggestions? Any questions for me?
    2016-04-18 | marvin.a
    DQ: Alexey Markelov Desired Domain(s) markelovmd.com Practice Address (as you would like for it to appear on your website) Street Address: 900 Woudland Dr City: coos Bay State / Province: OR Postal / Zip Code: 97420 Country: United States Practice Telephone (541) 267-5151 ext 1634 E-mail for Patients info@markelovmd.com Please select features you would like to have on your website. Social Media Services Badges Promotions Contact Form Memberships Color 1 #5acded Color 2 #3272f5 Color 3 #90f665 Your Sub-Specialty Plastic Surgery Plastic Surgery Eyelid Surgery (Blepharoplasty) Face Lift Juvederm Treatments Lip Implants Liposuction Nose Surgery (Rhinoplasty) Skin Resurfacing Tummy Tuck Breast Reduction Brow/Forehead Lift Breast Lift Breast Augmentation Body Contouring Brazillian butt lift, Fat grafting, Gynecomastia, Thigh Lift, Please have my designer call me to discuss further details. Comments for Your Designer http://www.mccaffertymd.com http://www.radyrahban.com

    Leave a Comment:




    Development Note 
    Design | 2016-04-15 | Marvin A. | #49049 |

    Notes for development.

    – Copy
    – Animations
    – Assets
    – Forms


    Leave a Comment:




    SEO Note 
    Design | 2016-04-15 | Marvin A. | #49050 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus


    Leave a Comment:




    Followup Note 
    Design | 2016-04-15 | Marvin A. | #49051 |

    Record F/Us as comments.


    2016-04-15 | marvin.a
    Called to ask if they received DQ. They have. She will fill out on Saturday. Asked if she is free on Monday to talk, she is.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-04-15 | Marvin A. | #49052 |

    Hi Tatyana and Dr. Markelov,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny yesterday evening to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give me a basic idea of the kind of design you are looking for.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After I receive your Questionnaire, I will give you a call to go over the answers you have given. If at this time, you have seen our gallery or any website outside of our gallery you like, please take note of them and let me know during our call. Additionally, please let me know when the best time to call you is as well!

    I look forward to working on this design with you!


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-04-14 | Danny | #49030 |

    Please send intro email. CC his wife Tatyana who will be main point of contact.
    Client is focused on SEO and should have a good chance since he is in a non-competitive area. (note for danny at time of review: check all seo sections and components)

    “Danny,

    My wife Tatyana (she is my office manager) will work with you on website development. Please, contact her and copy me on all future communications with her. Her cell phone number is 516-666-0502 email: agapovicheva@gmail.com
    The payment information has been submitted through your portal today.

    Alexey Markelov”


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-04-14 | Danny | #49028 |

    Website: $2,000 + $69/m
    Mobile: $475 + $30


    2016-04-19 | chandra.t
    Re-ran CC and payment processed. Charged.
    2016-04-15 | danny.n
    "Hi Danny, Nice to meet you. Yesterday I received a phone call from your billing department that they couldn't process the payment. I talked to the bank and they confirmed that the payment was denied because of the wrong expiration date entered. Please ask your billing department to give me a call to confirm the expiration date and resubmit the claim. It should go through this time. Best Regards, Tatyana"
    2016-04-14 | danny.n
    ordered via cp.

    Leave a Comment:




    Revised Proposal – Match 
    Estimates | 2016-04-07 | Danny | #48532 |

    “Hi Denny,

    I am currently at American Society of Aesthetic Plastic Surgeons Meeting in Las Vegas and received an offer here for website development from another company (special pricing at the conference). I attach their invoice. Optimized 360 guarantees to beat anyone’s price by 10%. Price from MedNet technologies is $2,474.25. Let me know if your company would be able to beat this price.

    Alexey Markelov”

    Dr.-Markelov-Revised
    2016-04-14 | danny.n
    SK: a few times in the past 30 mins 2:28pm - He even logged in to the CP.
    2016-04-13 | danny.n
    SK 6:53pm
    2016-04-12 | danny.n
    SK: 9:49am
    2016-04-11 | danny.n
    called to touch base. Dr stated that he is ready but waiting on his wife cause they want to research what designs and sites that he likes to prepare for designer. told him to simply place his order so i can setup his account and have a designer coordinate with him. There will be an online questionnaire for him to input all the references prior to the phone interview. He said ok he will get it over to me soon to start.
    2016-04-08 | danny.n
    SK: 2:47pm
    2016-04-08 | danny.n
    pointed out to dr page 2 of proposal that lists all the included features. For SEO, clarified that we stay up to date with changes in Google's SEO so we apply this at time of the development along. Asked dr to fax or electronically sign online this way we can expedite for him to fill out design questionnaire first and by Monday he can discuss the submission along with further questions.
    2016-04-08 | danny.n
    "Danny, I got your voicemail. I am planning to start on Monday, once I am back from my trip. I don't want to waste any time (since I have only 30 days with money back guarantee). Please, let me know what is included in $99 maintenance fee. Also, do you have more detailed contract that we could sign. For example, I would like SEO to be specified as part of monthly maintenance, as we discussed. Thank you and look forward to working with you!"
    2016-04-08 | danny.n
    SK: 10:05am
    2016-04-08 | danny.n
    Called. LM on his cell.
    2016-04-07 | danny.n
    assured him of the streamlined process and what to expect
    2016-04-07 | danny.n
    "Ok. How are we going to interact for website design selection? Can I tell you what I want and provide examples of websites that I like?"
    2016-04-07 | danny.n
    told dr it is 50% to start. Mednet charge in full. Secondly we offer 30-day mbg which is risk-free
    2016-04-07 | danny.n
    "Do I have to pay you full amount right away? I would like to have the milestones for website development and pay after they are completed. This will give you incentive to work. Otherwise, I don't have any guarantees. "
    2016-04-07 | danny.n
    told dr i can't offer him in addition to the competitive rate the 6 months. will auth to earn his business is 2 months which I will sign off when he send it in.
    2016-04-07 | danny.n
    "Danny, If you give me first 6 month of maintenance free as we discussed, we can start developing tomorrow. Just make me feel I am getting a good deal!"
    2016-04-07 | danny.n
    told dr that the proposal i looked at from Mednet. It is a template. told him i can help earn his business by matching the initial fee and that he will get a better quality site. Reminded him of our great reviews he saw and our google quality score

    Leave a Comment:




    Phone Conference 
    Estimates | 2016-04-06 | Danny | #48412 |

    Dr called in. Currently at a plastic surgeon convention shopping around and giving me a call. Spoke to a few companies already. Had offer for $2,500 for custom design from scratch. Went over our gold and platinum but dr interested in Gold cause he doesn’t need logo (stated he can get at 99designs) and social( cansetup himself). told him we offer it as a convenience for startups cause alot of drs are busy. Dr understood. Dr asked if we have any specials cause he was offered $2,500. Told dr i can waive the monthly for him but assured him our quality of work along with our rate it is very competitive. Dr was really nice and ok to call him. Sent him info per his request with examples and also links so he can compare us with other companies. hot lead

    Dr.-Markelov
    2016-04-07 | danny.n
    SK: 10:36am
    2016-04-06 | danny.n
    explained how it is exclusive to his area meaning we will not allow other competitors use the same design
    2016-04-06 | danny.n
    "Thanks! Let me review pricing from other companies. Also, what does this mean "design exclusive for your area"?"

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-06-14
    Questionnaire: 2016-06-14
    Site Download/Site Sucker: 2016-06-14
    Temporary Site: 2016-06-14
    Concept: 2016-06-02
    Approved: 2016-06-14
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-06-14
    Design # and Download:
    Image Optim: 2016-06-15
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2016-07-05
    Live Online: 2016-06-30
    Analytics Setup: 2016-07-05
    Analytics Report or Jetpack Setup: 2016-07-05
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-06-02
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-04-14
    2016-04-19
    Mobile
    Fluid Responsive
    2016-04-14

    Videos


    Marketing


    Reputation

    2017-02-15
    2017-02-15
    Facebook


    Google Plus
    2016-09-23

    Blog
    2017-03-30

    SEO
    2016-09-23

    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security
    2017-10-04
    2017-10-04
    ADApt


    Others


    360 Plan



    Leads | 2017-10-03 | Danny | Calendly Sched: Wed: Oct 4 at 8:45am PST


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Leads | 2017-03-31 | Danny | Photo Gallery Quote


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-07-18 | catherine.c
    Tatiana wanted to add photos, no effects. No charges needed, confirmed with Danny.
    2017-07-13 | danny.n
    Catherine, quote same for us to setup that page and structure it like that. In the future, if she adds more, the structure is there already, we will just need to upload. LMK if that is clear. LMK if she agrees so we can charge before starting. Thx.
    2017-07-13 | danny.n
    Catherine, quote same for us to setup that page and structure it like that. In the future, if she adds more, the structure is there already, we will just need to upload. LMK if that is clear. LMK if she agrees so we can charge before starting. Thx.
    2017-07-13 | catherine.c
    Tatiana would like something like this:
    http://drgcosmeticsurgery.com/photo-gallery/abdominal-liposuction-liposculpture-photos/2/
    Would there still be a charge?
    Here are the photos she wants added:
    https://www.dropbox.com/sh/c1o7ivnql5sv2dv/AABERy_vVac3vymObhwi76rYa?dl=0
    Estimates | 2016-09-23 | Danny | SEO Ordered

    Advanced SEO


    Initial: Payments of
    Monthly: $500


    Advanced SEO

    Ongoing SEO (10hrs/m)

    x 20 Hours Per Month at $25/hour - Coos Bay Plastic Surgeon

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Leads | 2016-09-22 | Danny | Phone Conference Request (SEO Discussion


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2016-04-07 | Danny | Revised Proposal – Match Ordered

    Gold


    Initial: 2 Payments of $1,237
    Monthly: $99


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * 30-day Money Back Guarantee

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Markelov-Revised

    COMMENTS:

    2016-04-14 | danny.n
    SK: a few times in the past 30 mins 2:28pm - He even logged in to the CP.
    2016-04-13 | danny.n
    SK 6:53pm
    2016-04-12 | danny.n
    SK: 9:49am
    2016-04-11 | danny.n
    called to touch base. Dr stated that he is ready but waiting on his wife cause they want to research what designs and sites that he likes to prepare for designer. told him to simply place his order so i can setup his account and have a designer coordinate with him. There will be an online questionnaire for him to input all the references prior to the phone interview. He said ok he will get it over to me soon to start.
    2016-04-08 | danny.n
    SK: 2:47pm
    2016-04-08 | danny.n
    pointed out to dr page 2 of proposal that lists all the included features. For SEO, clarified that we stay up to date with changes in Google's SEO so we apply this at time of the development along. Asked dr to fax or electronically sign online this way we can expedite for him to fill out design questionnaire first and by Monday he can discuss the submission along with further questions.
    2016-04-08 | danny.n
    "Danny, I got your voicemail. I am planning to start on Monday, once I am back from my trip. I don't want to waste any time (since I have only 30 days with money back guarantee). Please, let me know what is included in $99 maintenance fee. Also, do you have more detailed contract that we could sign. For example, I would like SEO to be specified as part of monthly maintenance, as we discussed. Thank you and look forward to working with you!"
    2016-04-08 | danny.n
    SK: 10:05am
    2016-04-08 | danny.n
    Called. LM on his cell.
    2016-04-07 | danny.n
    assured him of the streamlined process and what to expect
    2016-04-07 | danny.n
    "Ok. How are we going to interact for website design selection? Can I tell you what I want and provide examples of websites that I like?"
    2016-04-07 | danny.n
    told dr it is 50% to start. Mednet charge in full. Secondly we offer 30-day mbg which is risk-free
    2016-04-07 | danny.n
    "Do I have to pay you full amount right away? I would like to have the milestones for website development and pay after they are completed. This will give you incentive to work. Otherwise, I don't have any guarantees. "
    2016-04-07 | danny.n
    told dr i can't offer him in addition to the competitive rate the 6 months. will auth to earn his business is 2 months which I will sign off when he send it in.
    2016-04-07 | danny.n
    "Danny, If you give me first 6 month of maintenance free as we discussed, we can start developing tomorrow. Just make me feel I am getting a good deal!"
    2016-04-07 | danny.n
    told dr that the proposal i looked at from Mednet. It is a template. told him i can help earn his business by matching the initial fee and that he will get a better quality site. Reminded him of our great reviews he saw and our google quality score
    Estimates | 2016-04-06 | Danny | Phone Conference Expired

    Gold


    Initial: 2 Payments of $1,749*
    Monthly: $99**


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * 30-day Money Back Guarantee. ** 1st 6 monthly waived

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Markelov

    COMMENTS:

    2016-04-07 | danny.n
    SK: 10:36am
    2016-04-06 | danny.n
    explained how it is exclusive to his area meaning we will not allow other competitors use the same design
    2016-04-06 | danny.n
    "Thanks! Let me review pricing from other companies. Also, what does this mean "design exclusive for your area"?"