Marc R. Singer, DDS

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    Profile ID: 102067




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    Create Email closed
    Ticket: Website | 2017-10-17 | Belinda | #96528 |

    1. Please log onto client’s registrar and change mx records to godaddy.
    2. create info@ — send credentials to Tom and Dr. Singer
    3. Mark calendar for 60 days to transfer the domain.

     


    2017-10-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-18 | catherine.c
    email has been set up. calendar marked for 60 days.

    Leave a Comment:




    Email Down 
    Notes | 2017-10-16 | Belinda | #95915 |

    Tom mentioned info@marcsingerdds.com is down.

    Emaile dhim we are looking into it.


    2017-10-16 | belinda.t
    Spoke to Dr. Singer, would like to renew emails in his own enom.com and we'll transfer it after 60 days.

    Hello Tom, I just spoke to Dr. Singer, and he's decided to renew the domain with enom.com -- After 60 days, Optimized360 will log onto the account to transfer it over to us. Here is the login information for you to renew the domains: www.enom.com Username: MSingerDDS Password: ba4Nv3bgBDJe Once logged in, please click on "expired domains" and renew the one you'd like. When this is completed, please let us know, we'll log into and make adjustments to create the email address.
    2017-10-16 | catherine.c
    From Belinda:
    Hi Tom,
    I found that the domain had expired on the 12th (probably the reason why emails are down). We have two options:
    1. You register the domain again inside your enom.com account (with your credit card information). Then I can log in to make adjustments.
    2. We wait until Optimized360 can register the domain on your behalf. Because it recently expired, I believe there's a one-week grace period before the public can register the domain.

    Leave a Comment:




    transfer domain closed
    Ticket: Website | 2017-10-05 | Catherine C. | #93778 |

    Doctor is on vacation. Emailed him this:

    Hi Dr. Singer,

    Thank you for forwarding the email. We will work on transferring your 2 domains to us as these are showing for your account.

    marcsingerdds.com
    marcsingerdentalcare.com

    Before I contact Jerrell, what email accounts are you using? This is the one found on your website but please let me know if there are others.

    info@marcsingerdds.com

    Have you used GoDaddy before for email services?

    I will try to get your domains and emails over to us soon, after I get information to access enom domains and emails (possibly on GoDaddy). Thank you.


    2017-10-16 | belinda.t
    Doctor would like to renew the domain and have us transfer in 60 days. Please mark your calendar to transfer domain.

    Once domain is renewed, please create info@ on Godaddy.

    Leave a Comment:




    Domain Expired closed
    Ticket: Technical | 2017-10-04 | Justin | #92953 |

    PLEASE TRANSFER TO CHAN FIRST BEFORE HELPING — PAST DUE

    Dear Marc Singer:

    This is a reminder that the following services in your account ‘MSingerDDS’ have expired:

    Service Expire Date Description
    ————————————————————–
    Registration Sep 30, 2017 marcsingerdentalcare.com

    All dates are in MMM DD, YYYY format.

    Please be aware that if your domain name or service is discontinued, any email, website, or other services that were associated with it may be affected.
    You can extend your domains and services by logging into your account. Lost Password?
    http://www.enomcentral.com/help/sendpassword.asp?loginid=MSingerDDS

    For additional assistance in renewing these services please contact our Customer Care department at 425-974-4689.

    Thank you for using eNom!

    eNom Customer Care Team
    425-974-4689
    www.eNomCentral.com
    CustomerCare@eNom.com


    2017-10-05 | catherine.c
    working to transfer his domains. See next ticket.
    2017-10-04 | catherine.c
    potential transfer domain and emails to us. He does not want to pay enom $210 for 5 years.

    Leave a Comment:




    Request for Months Waived 
    Complaint | 2017-08-17 | Justin | #81983 |

    Dr. Singer,

    I had spoken to our accounting department and they are not able to authorize your request for the Past Due fees to be waived.

    Your website has been online and hosted for the months that we have not received payments.
    I had tested and addressed that the form does work on your website on the contact us page.

    Hours are being updated and taken care of for you right away.

    In order to not run into any disruptions with your service, please update your credit card with me or Chandra. (949-544-0366)

    Your monthly fee comes with:
    Obviously hosting (Enterprise level Server)
    Security monitoring
    Uptime monitoring
    Content management system (online editor)
    Google analytics reporting
    Live support
    Technical help with your website updates
    Email Forwarding
    Use of our copyrighted content
    Search engine submissions every time there is an update
    Sitemap update (SEO related)
    Managed backup
    Restoring of the website in case of attacks or loss or mistakes
    Hacker attack prevention and cleanup
    Domain registration and renewal
    Mobile version hosting
    Website caching (speeds up website performance)
    And a lot of other detailed services
    Thank you for your understanding.

    ——– Client’s Response ——–

    Justin, I disagree, a major link to make an appointment by patients not working on the website is ridiculous. The other portion that worked today has not worked for months previously. Corrections emailed as requested were not made. I refuse to pay for months previously, have your boss call me. Marc Singer DDS


    2017-10-04 | chandra.t
    Doctor updated CC via phone (Visa ending in 1409), paid past due.
    2017-08-31 | chandra.t
    Followed up for CC.
    2017-08-18 | chandra.t
    Justin approved 3 months past due waived $237 (May - July 17), recurring resumes 8/31/17 $79 for web.

    Leave a Comment:




    Website Edit closed
    Task: Website | 2017-08-17 | Justin | #81966 |

    Please fix button on Contact page “click here for a returned call”, it will not go through. “please wait” message stays.

    Please remove hours through out the site – DONE


    2017-08-18 | developerbrijesh
    we have fixed this issue. now thank you message is coming. see screenshot http://prntscr.com/ga0co6

    Leave a Comment:




    Optio Videos closed
    Task: Website | 2017-08-04 | Chandra | #81108 |

    Please add free Optio videos to Dental Videos page.


    Leave a Comment:




    Jotform closed
    Task: Website | 2017-08-04 | Chandra | #81104 |

    Please fix broken Captcha.


    2017-08-08 | chandra.t
    Added the code, Rod mentioned devs adding scripts in Pagely is a known issue. Captcha is now showing.
    2017-08-08 | developerbrijesh
    we have check this issue, currently form is added by using embed code so captcha is not working properly ,so please add fom using iframe.
    we have try to add form using iframe but we unable to add this because when we add iframe and update page it removes iframe so please add form by using iframe after that its will atomically fix.
    Thanks
    2017-08-07 | chandra.t
    Still is not loading, please check.
    2017-08-05 | developerbrijesh
    we have fix this please check

    Leave a Comment:




    Client Complaint 
    Complaint | 2017-06-07 | Justin | #77153 |

    Hello Dr. Singer,

    I called earlier this afternoon as you have requested and left a message since you were unavailable. I have received your email and I also CC’d your account consultant Justin as well. Just let us know when you are available so that we can mark it on our calendar.

    If you have any additional questions, feel free to contact support@optimized360.com or call 1-800-997-9368 for further assistance.

    On Tue, Jun 6, 2017 at 9:57 AM, Marc Singer wrote:
    I would like a call as the service has been poor, changes not done or halfway completed since live in Jan. Thank you Marc Singer 3148723567


    2017-07-25 | justinn
    Emailed F/U
    2017-06-30 | justinn
    LM again
    2017-06-28 | jan.s
    Received email from Dr. Singer requested a scheduled call to go over SEO. Followed up via email and CC'd Justin.
    2017-06-21 | justinn
    Emailed client and I remember speaking with him 2 days after but the notes didnt apply...
    2017-06-20 | alec.j
    Justin, Have you called back to him on June 8 or after that?
    2017-06-07 | justinn
    Emailed client - will call later today

    Leave a Comment:




    Past Due 
    Accounting | 2017-06-06 | Chandra | #77055 |

    Email past due $79 for web.


    2017-08-17 | chandra.t
    Client is 3 months past due $237.
    2017-08-17 | justinn
    How many months are they past due - he requested for months to be waived because he did not receive service - i explained to him all his claims were invalid - he asked for the past dues to be waived - I told him I need authorization from Accounting Department
    2017-08-07 | chandra.t
    LV on both numbers.

    Leave a Comment:




    Email Not Working 
    Notes | 2017-02-01 | Belinda | #68450 |

    Emails are with Prosites but not working. Checked public MX and no records are showing. Enom.com shows correct MX. On hold with Enom


    Leave a Comment:




    welcome letter emailed 
    Marketing | 2017-01-31 | Alec J. | #68423 |

    Leave a Comment:




    Going Live Items closed
    Task: Social | 2017-01-31 | Jan S. | #68411 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Setup Analytics & Reporting

     

    marcsingerdds.com/
    marcsingerdds.com/our-practice/
    marcsingerdds.com/cleanings-and-prevention/
    marcsingerdds.com/invisalign®/
    marcsingerdds.com/cosmetic-dentistry/
    marcsingerdds.com/lumineers/
    marcsingerdds.com/orthodontics/
    marcsingerdds.com/restorative-dentistry/
    marcsingerdds.com/emergency-dentistry/
    marcsingerdds.com/family-dentistry/
    marcsingerdds.com/smile-gallery/
    marcsingerdds.com/appointment/
    marcsingerdds.com/location-contact/
    marcsingerdds.com/dental-videos/
    marcsingerdds.com/blog/
    marcsingerdds.com/testimonials/
    marcsingerdds.com/cosmetic-dentistry/teeth-whitening/
    marcsingerdds.com/cosmetic-dentistry/porcelain-veneers/
    marcsingerdds.com/invisalign%c2%ae/
    marcsingerdds.com/our-practice/.
    marcsingerdds.com/lumineers-2/
    marcsingerdds.com/cleanings-and-prevention/.
    marcsingerdds.com/cleanings-and-prevention/dental-exams-cleanings/
    marcsingerdds.com/cleanings-and-prevention/dental-x-rays/
    marcsingerdds.com/cleanings-and-prevention/home-care/
    marcsingerdds.com/cleanings-and-prevention/periodontal-disease/
    marcsingerdds.com/invisalign®/.
    marcsingerdds.com/cosmetic-dentistry/.
    marcsingerdds.com/cosmetic-dentistry/composite-fillings/
    marcsingerdds.com/cosmetic-dentistry/porcelain-crowns-caps/
    marcsingerdds.com/cosmetic-dentistry/porcelain-fixed-bridges/
    marcsingerdds.com/cosmetic-dentistry/teeth-whitening/zoom-whitening/
    marcsingerdds.com/lumineers/.
    marcsingerdds.com/lumineers/snap-on-smile/
    marcsingerdds.com/orthodontics/.
    marcsingerdds.com/restorative-dentistry/.
    marcsingerdds.com/restorative-dentistry/root-canal-therapy/
    marcsingerdds.com/restorative-dentistry/dental-implants/
    marcsingerdds.com/restorative-dentistry/dentures/
    marcsingerdds.com/emergency-dentistry/.
    marcsingerdds.com/family-dentistry/.
    marcsingerdds.com/smile-gallery/.
    marcsingerdds.com/smile-gallery/porcelain-crowns-caps/
    marcsingerdds.com/appointment/.
    marcsingerdds.com/location-contact/.
    marcsingerdds.com/dental-videos/.
    marcsingerdds.com/blog/.
    marcsingerdds.com/testimonials/.
    marcsingerdds.com/cosmetic-dentistry/teeth-whitening/.
    marcsingerdds.com/cosmetic-dentistry/porcelain-veneers/.
    marcsingerdds.com/invisalign%c2%ae/.
    marcsingerdds.com/lumineers-2/.
    marcsingerdds.com/cleanings-and-prevention/dental-exams-cleanings/.
    marcsingerdds.com/cleanings-and-prevention/dental-x-rays/.
    marcsingerdds.com/cleanings-and-prevention/home-care/.
    marcsingerdds.com/cleanings-and-prevention/periodontal-disease/.
    marcsingerdds.com/cosmetic-dentistry/composite-fillings/.
    marcsingerdds.com/cosmetic-dentistry/porcelain-crowns-caps/.
    marcsingerdds.com/cosmetic-dentistry/porcelain-fixed-bridges/.
    marcsingerdds.com/cosmetic-dentistry/teeth-whitening/zoom-whitening/.
    marcsingerdds.com/lumineers/snap-on-smile/.
    marcsingerdds.com/restorative-dentistry/root-canal-therapy/.
    marcsingerdds.com/restorative-dentistry/dental-implants/.
    marcsingerdds.com/restorative-dentistry/dentures/.
    marcsingerdds.com/smile-gallery/porcelain-crowns-caps/.


    2017-02-03 | roberto.l
    Finished redirects. Added invisalign® by enabling regular expressions in Safe Redirect Manager and entering: /invisalign+\S/
    2017-02-01 | catherine.c
    Please do redirects.

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2017-01-31 | Jan S. | #68410 |

    Hello Dr. Singer,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://marcsingerdds.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Jan
    jan.s@optimized360.com


    Leave a Comment:




    DNS Change/Go Live closed
    Ticket: Website | 2017-01-31 | Belinda | #68318 |

    Please make website go live. Keep emails where they are at (with Prosites, MX is below).

    Login ID: MSingerDDS
    Password: ba4Nv3bgBDJe
    Email: marcsing@gmail.com

    Previous DNS: ns1.prosites.com // ns2.prosites.com
    Previous IP: 8.19.178.220

    Previous MX:
    Pref Hostname IP Address TTL
    10 in1-smtp.prosites.com 8.23.255.15 24 hrs Blacklist Check SMTP Test
    30 in3-smtp.prosites.com 199.192.255.3 24 hrs Blacklist Check SMTP Test


    2017-01-31 | jan.s
    Links are fixed and Custom Live email template was sent, closing task.
    2017-01-31 | jan.s
    Added MX records.
    2017-01-31 | jan.s
    The links Emergency Dentistry and Lumineers & Thin Veneers are broken. Unable to add MX records, currently waiting for eNomCentral to update.

    Leave a Comment:




    Website Status 
    Design | 2017-01-17 | Belinda | #67396 |

    Have not heard back from Prosites regarding domain. Notified doctor and Tom to get domain info.

    Mentioned recent changes have been completed.


    2017-01-26 | belinda.t
    Prosites cancelled the account but did not give access to domain.

    Leave a Comment:




    Domain Transfer & Emails 
    Notes | 2016-12-22 | Belinda | #65819 |

    Emailed Prosites, dr and Tom (office mgr) to get credentials from enom.com.

    Once domain is transferred, need to send instructions for Outlook and phone setup. These are the current email addresses:

    tom@marcsingerdds.com
    info@
    accounts@
    messages@

    They understand that it is tricky to make adjustments in Outlook.

    Previous MX

    Pref Hostname IP Address TTL
    10 in1-smtp.prosites.com 8.23.255.15 24 hrs Blacklist Check SMTP Test
    30 in3-smtp.prosites.com 199.192.255.3 24 hrs Blacklist Check SMTP Test

    Previous IP: 8.19.178.220
    Previous DNS:

    Name Server: NS1.PROSITES.COM
    Name Server: NS2.PROSITES.COM


    2017-02-01 | belinda.t
    pin 3206254

    Leave a Comment:




    Development Changes closed
    Task: Website | 2016-12-22 | Belinda | #65816 |

    1. Hero Home/Inner: white bar at the top, make it less transparent, almost fully white. Cannot see telephone number because of girl’s hair
    2. Inner pages, reduce height of hero by at least half. Remove book appointment button and “the dentist with soft touch”
    3. Home: Bottom, dr section, “mark” should be “Marc” — replace this throughout site
    4. Home: change “DVDs” to Netflix
    5. Home; footer, remove Business Hours and add “Appointments Available. Please contact our office today!”
    6. Add “Sleep Apnea & Snoring” to posts and use this content (and same featured image) http://content.360sites.net/sleep-apnea-snoring/
    7. Home; ft services; change Preventive to “Sleep Apnea & Snoring” link to page above, change image to image found in dropbox.
    8. home; ft services; change Orthodontics to “Invisalign and ClearCorrect” — link to Invisalign page. Change image to one found in dropbox.
    9. Invisalign post, change title to “Invisalign and ClearCorrect” – update URL found on ft services.
    10. home; ft services; change “restorative” to “SnapOn Smile” – link to page, create post if needed. Add it to ‘services’ category
    11. home; testimonials; remove photos, abbreviate last name.
    12. footer: update email address to info@marcsingerdds.com // same wiht contact page
    13. footer: update fax to 314-395-1323 // same with contact page (format it the same with telephone)
    14. promotion page: add “$1,000 OFF LUMINEERS” — Limited Time Offer. Please use DIVI builder to make it nice and match the site. Move the Promotion menu item out from “about us” and keep as one of the main items.
    15. Remove a few posts: PFM restorations, Provisional.., General dentistry,.
    16. Combine Some posts (and remove other once done)

    – Dentures + Partial Dentures + Removable — Combine the posts and label it “Dentures and Partials”

    – Veneers + Lumineers — Combine posts and label it “Lumineers and Thin Veneers” — please update the ft service button URL on home page

    17. Remove “Ft services” from inner pages only
    18. Contact Us Page: add a button that says “Click here for a returned call!” — once clicked, simple pop up of a form with one input that says “Enter your email or telephone” and submit button.
    19. Doctor page at the bottom: “Make an appointment today at our location in St. Louis County” — Change to “Make an appointment today at our office conveniently located in Creve Coeur.”
    20. Smile Gallery: remove ‘services’ category from the post.


    2017-01-13 | catherine.c
    This is a task. Only tickets would need to respond with completed notice.
    2017-01-13 | alec.j
    Catherine, would you please f/u with call and email.
    2017-01-04 | catherine.c
    All edits reviewed and completed outstanding edits.
    2017-01-03 | alec.j
    Belinda, would you please update this task, it's more than a week on review
    2016-12-23 | developerbrijesh
    We have done all points please check .but
    please provide images for #7 and #8 dropbox link not working also For #12 #14 we have not permission.

    Leave a Comment:




    Follow Up 
    Notes | 2016-10-26 | Belinda | #62016 |

    Hello Dr. Singer,

    We’ve recently developed a website for you and have sent a URL to preview it, but have not heard back. Did you receive our email from August 23, 2016? Please let me know if you would like to make changes to the website or go public! I’d be happy to help you out!

    Here’s the site’s URL in event you don’t have it available: http://marcsinger.360sites.net/


    2017-01-17 | alec.j
    Belinda, is there any update or f/u?
    2016-12-20 | belinda.t
    Dr responded to call at 8am Thursday.
    2016-12-20 | belinda.t
    LM with Trish and also on doctor cellphone.
    2016-12-20 | alec.j
    Hi Belinda would you please F/U this client, at this stage nobody is assigned to his account and last F/U was on Nov 21st
    2016-12-20 | alec.j

    2016-11-21 | belinda.t
    Emailed the URL again and asked to go live.
    2016-11-02 | catherine.c
    Dr. Singer responded - could not access site but sent him email with same link.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-08-23 | Marvin A. | #57741 |

    Hello Dr. Marc Singer,

    Your website is ready for your review.

    We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Please give us a call to briefly go over the website and making changes.

    Temporary URL: http://marcsinger.360sites.net

    LOGGING IN

    Please follow the link below to retrieve your password. Once you submit your username, the system will send you an email on instructions to set up a password for the website.

    URL: http://marcsinger.360sites.net/wp-login.php?action=lostpassword

    Username:

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” You can always submit a ticket on the dashboard as well. We welcome any questions regarding the website editor.

    Thank you!

    Marvin
    marvin.a@optimized360.com


    Leave a Comment:




    Make Menu a Hamburger Menu for iPad view closed
    Task: Website | 2016-08-12 | Jan S. | #57065 |

    For the new website, make the main menu a hamburger menu for the iPad view, thank you.


    2016-09-26 | jan.s
    This was completed already, closing task.
    2016-08-17 | developerbrijesh
    we have done this and we don't have permission to edit bootstrap classes but according to your requirement we have to use that classes. please check
    2016-08-15 | jan.s
    Any updates?

    Leave a Comment:




    Send to review closed
    Task: Other | 2016-08-09 | Marvin A. | #56851 |

    Developers are currently adjusting the inner banner size. Please by this week.


    2016-08-12 | jan.s
    The custom surge website for Perfect Smiles Dental Care passed review and was sent to the client. Quick Note: Need embedded code from Dr. Singer to place videos.
    2016-08-12 | jan.s
    This will be sent out today.
    2016-08-12 | belinda.t
    When will this be sent out?
    2016-08-10 | jan.s
    The custom surge website for Perfect Smiles Dental Care was sent to review., currently waiting for response. Quick Note: No blog. No Promotion. Testimonials on Home page are samples. Unable to port videos from the original site.

    Leave a Comment:




    Create Tempsite (Client Approved) closed
    Task: Other | 2016-07-28 | Marvin A. | #55990 |

    Client approved


    2016-08-03 | desirae.g
    Tempsite has been created and FTP credentials have been added. Closed.

    Leave a Comment:




    Client Approved 
    Design | 2016-07-28 | Marvin A. | #55989 |

    “Love it! We can discuss, our “Perfect Smiles Dental Care ” of name should be used as well. Thanks Marc”


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-07-20 | Marvin A. | #55555 |

    Hi Dr. Singer,

    Here is a draft based on what we talked about. It is Westlake village inspired while staying original. I tried to include some characteristics of your St. Louis Cardinals Memorabilia at the main banner (busch stadium) and section above the map (stadium seats).

    Please let me know what you think!


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-06-13 | Marvin A. | #53027 |

    Hi Dr. Singer,

    Here is a concept based on your notes and samples you have shown me. Please view the draft at 100% to get the full experience.

    The side menu is meant to move with the user as the scroll. (hence why majority of the side bar below the menu is blank). I have the menu to act like (http://tympanus.net/Blueprints/SlidePushMenus/). The visitor can choose to minimize the menu. By default it will be open.

    There is a second draft attached to see how the services section (below the dr bio) would look like with a hover effect.

    I have also provided a testimonial section with a dummy testimonial to show you how it would fit on that section.


    Leave a Comment:




    301s 
    Design | 2016-06-01 | Jan S. | #52275 |

    Perfect Smiles STL


    http://www.marcsingerdds.com/our-practice/
    http://www.marcsingerdds.com/cleanings-and-prevention/
    http://www.marcsingerdds.com/invisalign®/
    http://www.marcsingerdds.com/cosmetic-dentistry/
    http://www.marcsingerdds.com/lumineers/
    http://www.marcsingerdds.com/orthodontics/
    http://www.marcsingerdds.com/restorative-dentistry/
    http://www.marcsingerdds.com/emergency-dentistry/
    http://www.marcsingerdds.com/family-dentistry/
    http://www.marcsingerdds.com/smile-gallery/
    http://www.marcsingerdds.com/appointment/
    http://www.marcsingerdds.com/location-contact/
    http://www.marcsingerdds.com/dental-videos/
    http://www.marcsingerdds.com/blog/
    http://www.marcsingerdds.com/testimonials/
    http://www.marcsingerdds.com/cosmetic-dentistry/teeth-whitening/
    http://www.marcsingerdds.com/cosmetic-dentistry/porcelain-veneers/
    http://www.marcsingerdds.com/invisalign%c2%ae/
    http://www.marcsingerdds.com/our-practice/.
    http://www.marcsingerdds.com/lumineers-2/
    http://www.marcsingerdds.com/cleanings-and-prevention/.
    http://www.marcsingerdds.com/cleanings-and-prevention/dental-exams-cleanings/
    http://www.marcsingerdds.com/cleanings-and-prevention/dental-x-rays/
    http://www.marcsingerdds.com/cleanings-and-prevention/home-care/
    http://www.marcsingerdds.com/cleanings-and-prevention/periodontal-disease/
    http://www.marcsingerdds.com/invisalign®/.
    http://www.marcsingerdds.com/cosmetic-dentistry/.
    http://www.marcsingerdds.com/cosmetic-dentistry/composite-fillings/
    http://www.marcsingerdds.com/cosmetic-dentistry/porcelain-crowns-caps/
    http://www.marcsingerdds.com/cosmetic-dentistry/porcelain-fixed-bridges/
    http://www.marcsingerdds.com/cosmetic-dentistry/teeth-whitening/zoom-whitening/
    http://www.marcsingerdds.com/lumineers/.
    http://www.marcsingerdds.com/lumineers/snap-on-smile/
    http://www.marcsingerdds.com/orthodontics/.
    http://www.marcsingerdds.com/restorative-dentistry/.
    http://www.marcsingerdds.com/restorative-dentistry/root-canal-therapy/
    http://www.marcsingerdds.com/restorative-dentistry/dental-implants/
    http://www.marcsingerdds.com/restorative-dentistry/dentures/
    http://www.marcsingerdds.com/emergency-dentistry/.
    http://www.marcsingerdds.com/family-dentistry/.
    http://www.marcsingerdds.com/smile-gallery/.
    http://www.marcsingerdds.com/smile-gallery/porcelain-crowns-caps/
    http://www.marcsingerdds.com/appointment/.
    http://www.marcsingerdds.com/location-contact/.
    http://www.marcsingerdds.com/dental-videos/.
    http://www.marcsingerdds.com/blog/.
    http://www.marcsingerdds.com/testimonials/.
    http://www.marcsingerdds.com/cosmetic-dentistry/teeth-whitening/.
    http://www.marcsingerdds.com/cosmetic-dentistry/porcelain-veneers/.
    http://www.marcsingerdds.com/invisalign%c2%ae/.
    http://www.marcsingerdds.com/lumineers-2/.
    http://www.marcsingerdds.com/cleanings-and-prevention/dental-exams-cleanings/.
    http://www.marcsingerdds.com/cleanings-and-prevention/dental-x-rays/.
    http://www.marcsingerdds.com/cleanings-and-prevention/home-care/.
    http://www.marcsingerdds.com/cleanings-and-prevention/periodontal-disease/.
    http://www.marcsingerdds.com/cosmetic-dentistry/composite-fillings/.
    http://www.marcsingerdds.com/cosmetic-dentistry/porcelain-crowns-caps/.
    http://www.marcsingerdds.com/cosmetic-dentistry/porcelain-fixed-bridges/.
    http://www.marcsingerdds.com/cosmetic-dentistry/teeth-whitening/zoom-whitening/.
    http://www.marcsingerdds.com/lumineers/snap-on-smile/.
    http://www.marcsingerdds.com/restorative-dentistry/root-canal-therapy/.
    http://www.marcsingerdds.com/restorative-dentistry/dental-implants/.
    http://www.marcsingerdds.com/restorative-dentistry/dentures/.
    http://www.marcsingerdds.com/smile-gallery/porcelain-crowns-caps/.


    Leave a Comment:




    Site Sucker and sitemap for 301s closed
    Task: Other | 2016-05-31 | Marvin A. | #52222 |

    Thanks


    2016-06-01 | jan.s
    I used SiteSucker, created a sitemap, provided the 301s as a new note, and uploaded it all to the website folder in s3, closing task.

    Leave a Comment:




    SEO Note 
    Design | 2016-05-31 | Marvin A. | #52219 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus


    Leave a Comment:




    Design Note 
    Design | 2016-05-31 | Marvin A. | #52217 |

    Initial design notes from client:


    2016-07-14 | marvin.a
    Doctor wants to go lighter and the manager likes darker. Talked about westlake and decided we wanted to go lighter. Remove about the doctor section. Include testimonials or before and afters. Highlights for lumineers/thin veneeers, invisalign, orthodontics, sleep apnea and snoring. Include taglines such as "Dentist with the soft touch' "your ultimate smile realized". Talked about his office. Waiting for photos to get started. Basically disregard any of the suggestions in the email that have the dark site.
    2016-06-07 | marvin.a
    Hi Marvin, As design for the website goes, here's a starting point: - We like when the tabs/links to other pages are on the side rather than running across the page. - Like the Quick Contact on the home page - Lots of information on the home page In reviewing the websites: http://westlakesmilestudio.com/ - Dr. likes the boxes that link to other pages http://dianadental.ca/ - We like the overall layout/color scheme here. We would want side tabs rather than across the top, needs a quick contact area and the fonts are too small http://westvandentalgroup.ca/ - Really like the layout here. Would like the quick contact area to be more like the one on the Mark Fehn website below http://mycoronadentist.com/ - Like the overall layout here. Do not like the "arc" design element - Like the quick contact area http://somadental.com/ - Like the "idea" of the tab boxes on the left, but not the execution. Likes the gradient fade of the tab boxes If there is more information you would need, please let us know!
    2016-06-01 | marvin.a
    Very hard to get info. I really need to see his office to get a good idea about what to design.
    2016-06-01 | marvin.a
    Hi Dr. Singer It was great talking to you! Overall we want a modern site that targets a main demographic of 35-45 year old professionals who are affluent. You liked Smileline but prefer Westlake much more. We want to go modern and bright. Easy to navigate and not too cluttered. You mainly concentrate on cosmetics, but you do provide a wide array of services. You mentioned a few services worth noting on the frontpage, Veneers/Lumineers and Sleep Apnea/Snoring treatment. I do want to see your logo and a few photos of your office so I can get a better understanding of your style and aesthetic. I look forward to talking to you again tomorrow!

    Leave a Comment:




    Development Note 
    Design | 2016-05-31 | Marvin A. | #52218 |

    Notes for development.

    – Copy
    – Animations
    – Assets
    – Forms


    Leave a Comment:




    Followup Note 
    Design | 2016-05-31 | Marvin A. | #52220 |

    Record F/Us as comments.


    2016-08-04 | marvin.a
    Hi Dr. Singer, Just an update! We are still currently still in development and we hope to be able to release your website for your review mid-week next week. Please let me know if you have any questions or concerns!
    2016-07-26 | marvin.a
    FW email
    2016-07-11 | marvin.a
    LM on cell. Emailed.
    2016-07-08 | marvin.a
    called was busy with another call.
    2016-07-08 | marvin.a
    Please see notes Westlake favorite design please call to discuss 3147033567. Thank you Marc Singer
    2016-07-06 | belinda.t
    LM on office machine and emailed.
    2016-06-28 | marvin.a
    Hi Dr. Singer! Just following up with you! I will try to call you tomorrow to see if I can get a hold of you!
    2016-06-23 | marvin.a
    Hi Dr. Singer, Just following up if you were able to review the design draft! Please let me know what you think!
    2016-06-07 | marvin.a
    Hi Dr. Singer Thank you so much! This definitely helps me a lot! I will try to get you a design draft by Friday so that you have the weekend to go over the draft.
    2016-06-01 | marvin.a
    Lm with receptionist. Currently with patient.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-05-31 | Marvin A. | #52221 |

    Hi Dr. Singer,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Justin this afternoon to discuss your account and review the notes you initially had.

    I will be giving you a call tomorrow, Wednesday (6/1), at 9AM PST.

    If you can have a few websites that you personally liked as visual examples for me to get a sense your style, for our phone conference tomorrow, that would be very helpful for me. Please let me know if you have any questions!

    I look forward to working on this design with you. 

    Regards,

    Marvin


    Leave a Comment:




    New Project Notes closed
    Task: New Project | 2016-05-31 | Justin | #52210 |

    Client wants to be contacted tomorrow (6.1.16) at 8 or 9am (PST).
    – if not (Tuesday, 6.7.16) at 11am (PST) would work for him too

    Please download copy of existing site – 301 Redirects

    Client wants Dental Videos (optio publishing) videos as seen on: http://macarthurdentalarts.com/education/dental-videos/


    Leave a Comment:




    New Order – Custom Gold closed
    Task: Accounting | 2016-05-31 | Justin | #52208 |

    Website: $2,000 + $50/m
    Mobile: $500 + $29/m
    **1st 6 Months Waived


    2016-05-31 | chandra.t
    Per Justin, free Optio videos.
    2016-05-31 | chandra.t
    Charged.

    Leave a Comment:




    Lead Response 
    Sales | 2016-05-31 | Justin | #52187 |

    What does SEO premium include what are my options? What options do I have to market surrounding zip codes, also what does the social media include? Thank you Marc


    2016-05-31 | justinn
    Ok is there anything else to throw in, you were going to include videos as well and anything else you are willing or able to do .. thanks Marc
    2016-05-31 | justinn
    What about You Tube etc
    2016-05-31 | justinn
    opened via sidekick

    Leave a Comment:




    Website Estimate (Finalized) 
    Estimates | 2016-05-27 | Justin | #52123 |

    Actual NUmbers

    Dr.-Singer-6-Months
    2016-05-31 | justinn
    opened via sidekick
    2016-05-31 | justinn
    LM & Emailed F/U
    2016-05-27 | justinn
    Can you include this in my gold package?
    2016-05-27 | justinn
    Ok what is the blog option?
    2016-05-27 | justinn
    What is purchase price if I choose to do so
    2016-05-27 | justinn
    So I do not own my website and I do not get any Dental videos on it?
    2016-05-27 | justinn
    Justin, what is the Gold Package vs others? Again, I don't want to have to " Trade up" to get what I want. What do I NOT get ? Thank you
    2016-05-27 | justinn
    I am aware of your offer and asking for a $500 discount. You most likely will have my business for years to come. I am aware of your open offer . I can forward the other offer for $1500 but didn't want to get into it. Thank you.

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-05-27 | Justin | #52121 |

    Thank you Justin. If you can meet me in the middle from the competition’s $1500 offer at $2000 to build the custom website we have a deal. I am aware of your current offer of free months as well. Thank you Marc Singer

    Dr.-Singer-Finalized

    Leave a Comment:




    Lead Response 
    Sales | 2016-05-26 | Justin | #52045 |

    Justin, I have some questions.

    Your best number on website, current offer from competition is $1500.

    Your monthly fee includes what? Hosting fees, monthly maintenance, SEO, all setup fees, social media (Facebook, Linked in, Twitter, Google+, etc), social media maintenance, mobile site and upkeep.

    I do not want add ons, please let me know.

    Thanks


    2016-05-26 | justinn
    Justin, please address MY questions, line by line. Your answer is evasive, not a good start in our possible relationship. Thank you Marc Singer
    2016-05-26 | justinn
    Thank you , the other website offer is from scratch as well. However, please address each question, as your answer was not specific. Thank you Marc
    2016-05-26 | justinn
    opened via sidekick

    Leave a Comment:




    Lead Response 
    Sales | 2016-04-07 | Justin | #48584 |

    Hi Justin, I would like to address these items from my son-in-law who has a Masters in computers and design. Also, can you arrange some references. Thank you. Marc Singer


    2016-05-26 | justinn
    opened via sidekick
    2016-05-25 | justinn
    opened via sidekick
    2016-05-25 | justinn
    Emailed regarding 1st 4 months waived
    2016-05-25 | justinn
    Spoke with Tom - he said I am on the message pad - will email next
    2016-05-19 | justinn
    opened sidekick a lot - viewed gallery links
    2016-05-19 | justinn
    opened via sidekick
    2016-05-19 | justinn
    Spoke with front - she mentioned they have been very busy - working through lunch - sent email f/u for doctor with concepts
    2016-05-18 | justinn
    opened via sidekick
    2016-05-17 | justinn
    LM with front
    2016-05-17 | justinn
    opened via sidekick
    2016-05-11 | justinn
    LM with Tom
    2016-05-11 | justinn
    opened via sidekick
    2016-05-09 | justinn
    opeend via sidekick
    2016-05-09 | justinn
    Singer
    2016-05-09 | justinn
    opened via sidekick
    2016-05-09 | justinn
    Emailed - office is closed til tomorrow
    2016-05-05 | justinn
    Spoke with Dr. Singer - very nice - said that the local company offers SEO and from scratch website for $600-$1,200 - addressed it verbally - asked doctor to grab it in writing to show me - if so - I will match and beat the proposal - told him benefits of local vs us - he asked about SEO & Adwords - had to leave - has 2 patients
    2016-05-03 | justinn
    LM
    2016-04-29 | justinn
    opened via sidekick
    2016-04-29 | justinn
    Emailed F/U
    2016-04-26 | justinn
    LM
    2016-04-25 | justinn
    Will be in tomorrow
    2016-04-21 | justinn
    opened via sidekick
    2016-04-21 | justinn
    LM & Emailed F/U
    2016-04-20 | justinn
    opened via sidekick
    2016-04-19 | justinn
    LM - they are about to go to lunch
    2016-04-18 | justinn
    Office closed today
    2016-04-15 | justinn
    office closed
    2016-04-13 | justinn
    opened via sidekick
    2016-04-13 | justinn
    LM & Emailed F/U
    2016-04-08 | justinn
    opened via sidekick

    Leave a Comment:




    Website Estimate 
    Estimates | 2016-04-06 | Justin | #48434 |

    Spoke with Dr. Singer – has a budget of $2,500 + $200/m – wants to show up organically (prefers) and target other surrounding cities – explained to him about Adwords where it would be a better fit – will show him examples of websites in which we recently created – will send him custom proposal – said I can try to call him again at any given time – he doesnt have a specific free hour – went over 360Plan originally – sees that I am knowledgeable of his area – sent custom proposal

    Marc-R.-Singer-DDS
    2016-04-07 | justinn
    opened via sidekick
    2016-04-07 | tri.l
    sent
    2016-04-06 | justinn
    opened via sidekick
    2016-04-06 | justinn
    Please mail proposal & letter

    Leave a Comment:




    Initial Contact 
    Sales | 2016-04-05 | Justin | #48277 |

    LM with Trish – very nice

    10 Miles away from St. Louis, MO (the heart of it)
    Dense area within 1 mile (other dentists)
    Not on 1st page for Creve Coeur or St. Louis
    Currently with Prosites

    Will recommend 360 Plan


    2016-04-05 | justinn
    opened via sidekick

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-05-31
    Questionnaire: 2016-06-01
    Site Download/Site Sucker: 2016-06-01
    Temporary Site: 2016-08-03
    Concept: 2016-07-20
    Approved: 2016-07-28
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-08-10
    Design # and Download:
    Image Optim: 2016-08-12
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2017-02-01
    Live Online: 2017-01-31
    Analytics Setup: 2017-02-01
    Analytics Report or Jetpack Setup: 2017-01-31
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-07-20
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-05-31
    2016-05-31
    Mobile
    Fluid Responsive
    2016-05-31

    Videos
    2016-05-31

    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2017-10-16

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2016-05-27 | Justin | Website Estimate (Finalized) Ordered

    Gold + 6 Months Waived


    Initial: 2 Payments of $1,250
    Monthly: $79/m**


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x **1st 6 Months Waived ($480 Savings) authorized by Justin N. (Exp: 5.31.16)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Singer-6-Months

    COMMENTS:

    2016-05-31 | justinn
    opened via sidekick
    2016-05-31 | justinn
    LM & Emailed F/U
    2016-05-27 | justinn
    Can you include this in my gold package?
    2016-05-27 | justinn
    Ok what is the blog option?
    2016-05-27 | justinn
    What is purchase price if I choose to do so
    2016-05-27 | justinn
    So I do not own my website and I do not get any Dental videos on it?
    2016-05-27 | justinn
    Justin, what is the Gold Package vs others? Again, I don't want to have to " Trade up" to get what I want. What do I NOT get ? Thank you
    2016-05-27 | justinn
    I am aware of your offer and asking for a $500 discount. You most likely will have my business for years to come. I am aware of your open offer . I can forward the other offer for $1500 but didn't want to get into it. Thank you.
    Estimates | 2016-05-27 | Justin | Website Estimate Expired

    Gold + 5 Months Waived


    Initial: 2 Payments of $1,250
    Monthly: $79/m**


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x **1st 5 Months Waived Authorized by Justin. N (Exp: 5.31.16)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Singer-Finalized

    COMMENTS:

    Estimates | 2016-04-06 | Justin | Website Estimate Expired

    Custom Gold Package


    Initial: 2 Payments of $1,250
    Monthly: $79/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:

    30 Days Money Back Guarantee - No Contract - Guaranteed Competitive Pricing (Will MATCH & BEAT Any Proposal By 10% if Apples to Apples)

    Regular Price:

    Initial: Payments of
    Monthly:

    Marc-R.-Singer-DDS

    COMMENTS:

    2016-04-07 | justinn
    opened via sidekick
    2016-04-07 | tri.l
    sent
    2016-04-06 | justinn
    opened via sidekick
    2016-04-06 | justinn
    Please mail proposal & letter