Estimates | 2016-03-10 | Danny |
Phone Conference Sent
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Wong-Orthodontics COMMENTS:
2016-06-09 | danny.n
replied to see what it is that they are offering so i can match/beat and also point out if contract has hidden fees, disclosures or limitations. Assured her of our great support way into the future.
2016-06-09 | danny.n
"Hi Danny -
I wanted to let you know that we decided to go with a smaller agency to do our web site. We just felt that it was a better fit for our practice. I so appreciate all of your time and information as we went through the decision process. You have proven to have exceptional customer service and made it a tough decision!
Sorry I did not get a chance to call - I am out most of the day preparing for a large dental party and will then be out of the office until July 11.
Thank you again for everything.
Teresa
"
2016-06-09 | danny.n
called. lm on teresa's cell.
2016-06-02 | danny.n
confirmed with her that email and web hosting are 2 separate settings, we will not touch the email server. also confirmed our sites are wp
2016-06-02 | danny.n
"Hi Danny -
I have a question from my IT guy -
so we use google apps for our email and want to keep doing that. OI want to make sure that we would NOT be locked into your email services on the website
we do not want to switch our email provider.
Also confirming that you use wordpress."
2016-06-01 | danny.n
ph conf with teresa again. very very nice. just wants to make sure she dots all the i's and cross all the t's. She seems to want to go with us but needs to get dr's consent which she hasn't had time cause she's been in/out of the office. she is hoping to finalize with the dr and get back to me next week. Then she will be out for a few weeks and wont start on the interview until last week of June. call her next thu to see if there are any updates
2016-06-01 | danny.n
teresa called while i was on another line. lm for me.
2016-05-31 | danny.n
called. lm for teresa on her cell
2016-05-26 | danny.n
she didn't SK my last email. Called. LM on her cell.
2016-05-24 | danny.n
spoke to Teresa, very very nice. She's been out of town just got back today. She asked for me to call her on Thursday. Sent her an email of 2 of our clients we are doing makeover for. showed her current and attached a concept.
2016-05-19 | danny.n
called. lm on her vm.
2016-05-16 | danny.n
SK: 1:36pm
2016-05-12 | danny.n
replied back clarifying her questions
2016-05-12 | danny.n
"Hi Danny -
I guess, right now, I want to be clear on what limitations there would be on the custom design, such as number of revisions, homepage or interior banners, emails (I know that it supports the first 5), pages, number of photos/videos, etc.
Thanks -
Teresa"
2016-05-12 | danny.n
touched based with her since she is in the office T & Th. She was not avail. lm..... sent her an email if she was ready to get started.
2016-05-12 | danny.n
SK: 10:50am
2016-05-11 | danny.n
SK: 1:14pm
2016-05-10 | danny.n
called, spoke to Teresa. she was just going through the emails and got my response yest. She'll go over it and get back to me shortly. very nice. She was a bit awkward at first cause of the *80
2016-05-09 | danny.n
told teresa that our designs are 100% custom from scratch so there won't be any issues getting it exactly what she wants. Told her that i can show her designs but she may have different taste and preference. Showed her a few new sites launched since last week not in our gallery. Also showed her 1 page draft concept of some of our new clients in the initial phase.
2016-05-09 | danny.n
"Danny -
Can you send me at least 10 links of BEST live sites that you have designed outside of the ones on your site.
Thanks."
2016-05-05 | danny.n
called, reached teresa, usually very busy. spent over 40 mins answering questions she had. very nice.She had a stack of proposals from different companies but do rem me. Overall, went great and almost ready to start. WIll need to discuss with dr. I will touch base with her via her cell next week which she gave me her cell
2016-04-26 | danny.n
called. lm on office vm. sent teresa an email.
2016-04-19 | danny.n
called. Liz stated Teresa just left. She is always out/about the office. LM for Teresa.
2016-04-14 | danny.n
SK: 11:19am
2016-04-14 | danny.n
called. front stated she is usually in Tues & Thur and today is thur so unfortunately she is not in. was very nice. lm and sent her an email.
2016-04-05 | danny.n
told teresa to please check with me before makign a decision cause I would hate to lose to other companies because we didn't get a chance to match/beat their proposal. Told her I'll touch base towards end of next week. still hot lead.
2016-04-05 | danny.n
"Sorry I missed your call - I had a meeting with a local dentist. We are still in the process of making our decision. I have one last appointment with our current branding agency next week and then we will make a decision from there. If I have any further questions I will email you.
Thanks -
Teresa"
2016-04-05 | danny.n
called. LM with front. Teresa was in but nowhere to be found. stated that she is always in/out of the office because of her marketing position. Sent Teresa an email as well.
2016-03-17 | danny.n
reminded her of our guaranteed rate (match & beat by 10) when she is narrowing down the decision. Told her I'll touch base in a few weeks.
2016-03-17 | danny.n
"Thanks for the follow up Danny I am currently in the process of evaluating several options. I will let you know if I have any further questions. We are hoping to make a decision within the next month."
2016-03-15 | danny.n
called. LM on office voicemail. Sent Teresa a f/u email. Also showed her a new ortho client's design concept
2016-03-10 | danny.n
SK: 11:39am
replied to see what it is that they are offering so i can match/beat and also point out if contract has hidden fees, disclosures or limitations. Assured her of our great support way into the future.
2016-06-09 | danny.n
"Hi Danny - I wanted to let you know that we decided to go with a smaller agency to do our web site. We just felt that it was a better fit for our practice. I so appreciate all of your time and information as we went through the decision process. You have proven to have exceptional customer service and made it a tough decision! Sorry I did not get a chance to call - I am out most of the day preparing for a large dental party and will then be out of the office until July 11. Thank you again for everything. Teresa "
2016-06-09 | danny.n
called. lm on teresa's cell.
2016-06-02 | danny.n
confirmed with her that email and web hosting are 2 separate settings, we will not touch the email server. also confirmed our sites are wp
2016-06-02 | danny.n
"Hi Danny - I have a question from my IT guy - so we use google apps for our email and want to keep doing that. OI want to make sure that we would NOT be locked into your email services on the website we do not want to switch our email provider. Also confirming that you use wordpress."
2016-06-01 | danny.n
ph conf with teresa again. very very nice. just wants to make sure she dots all the i's and cross all the t's. She seems to want to go with us but needs to get dr's consent which she hasn't had time cause she's been in/out of the office. she is hoping to finalize with the dr and get back to me next week. Then she will be out for a few weeks and wont start on the interview until last week of June. call her next thu to see if there are any updates
2016-06-01 | danny.n
teresa called while i was on another line. lm for me.
2016-05-31 | danny.n
called. lm for teresa on her cell
2016-05-26 | danny.n
she didn't SK my last email. Called. LM on her cell.
2016-05-24 | danny.n
spoke to Teresa, very very nice. She's been out of town just got back today. She asked for me to call her on Thursday. Sent her an email of 2 of our clients we are doing makeover for. showed her current and attached a concept.
2016-05-19 | danny.n
called. lm on her vm.
2016-05-16 | danny.n
SK: 1:36pm
2016-05-12 | danny.n
replied back clarifying her questions
2016-05-12 | danny.n
"Hi Danny - I guess, right now, I want to be clear on what limitations there would be on the custom design, such as number of revisions, homepage or interior banners, emails (I know that it supports the first 5), pages, number of photos/videos, etc. Thanks - Teresa"
2016-05-12 | danny.n
touched based with her since she is in the office T & Th. She was not avail. lm..... sent her an email if she was ready to get started.
2016-05-12 | danny.n
SK: 10:50am
2016-05-11 | danny.n
SK: 1:14pm
2016-05-10 | danny.n
called, spoke to Teresa. she was just going through the emails and got my response yest. She'll go over it and get back to me shortly. very nice. She was a bit awkward at first cause of the *80
2016-05-09 | danny.n
told teresa that our designs are 100% custom from scratch so there won't be any issues getting it exactly what she wants. Told her that i can show her designs but she may have different taste and preference. Showed her a few new sites launched since last week not in our gallery. Also showed her 1 page draft concept of some of our new clients in the initial phase.
2016-05-09 | danny.n
"Danny - Can you send me at least 10 links of BEST live sites that you have designed outside of the ones on your site. Thanks."
2016-05-05 | danny.n
called, reached teresa, usually very busy. spent over 40 mins answering questions she had. very nice.She had a stack of proposals from different companies but do rem me. Overall, went great and almost ready to start. WIll need to discuss with dr. I will touch base with her via her cell next week which she gave me her cell
2016-04-26 | danny.n
called. lm on office vm. sent teresa an email.
2016-04-19 | danny.n
called. Liz stated Teresa just left. She is always out/about the office. LM for Teresa.
2016-04-14 | danny.n
SK: 11:19am
2016-04-14 | danny.n
called. front stated she is usually in Tues & Thur and today is thur so unfortunately she is not in. was very nice. lm and sent her an email.
2016-04-05 | danny.n
told teresa to please check with me before makign a decision cause I would hate to lose to other companies because we didn't get a chance to match/beat their proposal. Told her I'll touch base towards end of next week. still hot lead.
2016-04-05 | danny.n
"Sorry I missed your call - I had a meeting with a local dentist. We are still in the process of making our decision. I have one last appointment with our current branding agency next week and then we will make a decision from there. If I have any further questions I will email you. Thanks - Teresa"
2016-04-05 | danny.n
called. LM with front. Teresa was in but nowhere to be found. stated that she is always in/out of the office because of her marketing position. Sent Teresa an email as well.
2016-03-17 | danny.n
reminded her of our guaranteed rate (match & beat by 10) when she is narrowing down the decision. Told her I'll touch base in a few weeks.
2016-03-17 | danny.n
"Thanks for the follow up Danny I am currently in the process of evaluating several options. I will let you know if I have any further questions. We are hoping to make a decision within the next month."
2016-03-15 | danny.n
called. LM on office voicemail. Sent Teresa a f/u email. Also showed her a new ortho client's design concept
2016-03-10 | danny.n
SK: 11:39am
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