Bay Periodontics and Dental Implants

1) Under the “About Us” tab, change “Our Team” to “Meet the Doctor”. Instead of the URL http://bayperio.com/periodontist-team/, change URL to http://bayperio.com/meetdoctor/, and remove all staff photos and biographies; keep only the doctor’s photo and info. In other words, keep everything above “Our Dedicated Staff”, and remove everything below, including “Our Dedicated Staff.”

2) Delete everything on http://bayperio.com/new-patient-registration-page/ and instead link it to the attached PDF.

Thanks!

Email past due $99 for web.

In footer and contact us page.

Sun Closed
Mon Closed
Tue 8am – 5pm
Wed 8am – 5pm
Thu 8am – 5pm
Fri 8am – 5pm
Sat Closed

Email past due $99 for web.

I’d like to embed and update the new patient form that we created in Jotform to this link http://bayperio.com/new-patient-registration-page/

The embed code is

Can you also delete the New Patient Registration Packet?

Dr. Nguyen called requesting to retrieve an email password we had set for him in June 2016 – Informed we could reset to his liking but could not retrieve the old one, he asked to leave as is for now.

Read Ted K.‘s review of Bay Periodontics & Dental Implants on Yelp

Read Hunter C.‘s review of Bay Periodontics & Dental Implants on Yelp

Please change my business hours at the bottom of each page (footer) to be 8am-5pm.
“Wed, Sat, Sun: CLOSED”
Remove the statement “Sat: Available by appointment only”

Read Jeromy D.‘s review of Bay Periodontics & Dental Implants on Yelp

Read Monica I.‘s review of Bay Periodontics & Dental Implants on Yelp

I have another YELP embed code that I need for you to have added to my webpage at www.bayperio.com under the “Testimonials” section, centered on the page. Here is the code:

see support email

Read Matt N.‘s review of Bay Periodontics & Dental Implants on Yelp

Please add the following Yelp review to the “Testimonials” page.
Read Terrance T.‘s review of Bay Periodontics & Dental Implants on Yelp

Sean (Dr. Nguyen IT guy) requested that info@bayperio.com is forwarded to bayperio@drconnect.net as well, this has already been resolved

Please add the following Yelp review to the “Testimonials” page.

Read ramon s.‘s review of Bay Periodontics & Dental Implants on Yelp

Spoke with Dr. regarding hipaa compliant forms & emails – gave him my perspective and my recommendations – he really appreciate it – said he really is glad he went with our company – he loves it and it is very clean and he said he knew when we first spoke he was asking a lot of questions but he is happy with his decision

asked him to write a review for us

Client called inquiring about having the New Patient Forms fillable online.

Please add Yelp reviews to “Testimonials” page. Client has sent embed code.

Request below from client, please notify them when complete!

—-

I would like to make a change to my “Preventive Care” page, found under the “Patients” tab: Please remove all of the videos on brushing and flossing, and replace them with these two Youtube videos for me:

1. https://www.youtube.com/watch?v=HhdoPXNKNm4

2. https://www.youtube.com/watch?v=xm9c5HAUBpY

Please have the videos nicely centered on the page and spaced out nicely (one on top of the other, with enough spacing to allow for a less cluttered look).

Hello Justin,

Thanks for the info today regarding the HIPAA compliant email service.

I had the chance to double-check my website, after I received an email from Optimized360 saying that my “ticket” was complete and that the requested changes have been made.

Thanks for making the change to the footer of my website. It looks good now.

I also mentioned to you that I would like the youtube video on my “Dental Implants” page to be centered. However, the video has now disappeared! Please re-insert the youtube video and have it centered on the page, just before the “Frequently Asked Questions” part. Here is the video link:

Thank you!

Please center the video on “Dental Implants”

REMOVE address through out the site: 352 E. Olive Ave. Sunnyvale, CA 94086

REMOVE “Mailing Address” through out the site

Make sure the only address on the site is: 500 S. Murphy Ave., Sunnyvale, CA 94086

Dr. Nguyen,

I had tried contacting you earlier regarding your inquiry about the HIPAA Emails but was only able to leave a message.

Per your question, currently your two emails in which you have with us, are secured emails only:
info@bayperio.com
DrNguyen@bayperio.com
A lot of our clients tend to want to upgrade to our HIPAA Compliant emails for additional security.

There are different levels of security when it comes to HIPAA compliancy. A lot of companies claim that their email is HIPAA compliant but they use regular email accounts. Our HIPAA email comes from Microsoft 365 Office system and backed by a legitimate HIPAA agreement. The higher cost is to protect your patient and you with a higher level of security. In our opinion the one time investment is well worth it — versus the astronomical fine you will receive if penalized. As a bonus when signing up with our system, you get access to all Microsoft Office software (included in Office 365).

Our HIPAA Compliant Emails are $500 + $500/year per email.

I understand you currently have 2 emails. Since you are a loyal client of mine and I do appreciate you… I will waive off the $500 set up fee for your second email address for us to upgrade it to HIPAA Compliant security.

Please let me know if you wish to proceed and I will get started on the transition for you right away.

Thank you,

I noticed, for item #8: I instructed you to remove the nightguard videos, but I mis-communicated. I meant to tell you to remove all bite-guard videos, so please remove the two sports guard video too. My apologies for the wrong info.

Also, my actual mailing address is different than my business address. Therefore, can you please add the following information to the footer of my website? Right under 352 E. Olive Ave., Sunnyvale, CA 94086, please skip a line, and then in bold letters, please have “Mailing Address:” Then, right under that, please have “500 S. Murphy Ave.” Then, right under that, please have “Sunnyvale, CA 94086” There should be another skipped line, before my phone and email information is listed.

Hi Dr. Nguyen,

Jan is currently working on setting up your Twitter and Google+. He has let me know that the setup should be completed on Thursday.

Email past due $99 for web.

1. Homepage: In the upper right, where it says “CALL:”, please remove “Coming Soon” and add this: ” 408.508.GUMS (4867) ”

2. Homepage: In the box on the left that says “We create smiles that you will cherish” please change the button that says ” SCHEDULE A CONSULTATION ” to ” SCHEDULE AN EXAMINATION”

3. Homepage: Further down in the page, where the 5 boxes are, I noticed that the links for the “Gum Recession Grafting” box and the “Sedation” box are incorrectly linked to the other. Please make the switch so that when I click on the boxes, it will be linked to the correct page.

4. Footer: Please remove “coming soon” and add this for my phone number: ” 408.508.GUMS (4867) ”

5. Footer: Remove “TBD Coming Summer 2016″ and add ” Mon, Tue, Thu, Fri 9am-6pm. Sat available by appointment only. Wed, Sun closed.

6. Patients TAB: Under the Preventive Care TAB, please remove all nightguard videos (x5) and also remove the dental sealants video.

7. On the Contact Us page, please add a Google Maps map showing the location of my business.

Doctor updated CC via phone (Visa ending in 7360).

Doctor called to update email passwords for info@bayperio.com and drnguyen@bayperio.com and set up forwarding to his m.nguyen.perio@gmail.com.

1. The scrolling “Patient Reviews” towards the bottom of my homepage needs to be changed. As a periodontal specialist, I do not provide general dentistry services. One of the reviews by John S. mentions that a “cavity” was filled, something I don’t do at all. Please remove this review and replace with one that is more applicable to me. Please have at least 3 rotating reviews.

2. Please change the models for the Menu Boxes on my homepage.

a. Specifically, I’d like you swap the photos of the young man and woman in the “Periodontal Therapy” Box, and the female in the “Gum Recession Grafting” Box.
b. Please replace the photo for the “Sedation” Box with that of a patient relaxing and comfortably reclined in a dental chair.
c. For a more balanced look, please swap the positions of the “Gum Recession Grafting” Box to the lower left, and the “Sedation” Box to the lower right.

3. Under the Preventive Care Tab, you placed a menu with multiple videos that are not related to preventive care. Please set it up so it shows only preventive care videos. Please show brushing technique videos as well as flossing technique videos, and the plaque disclosing video.

4. Videos do not work on my mobile device (Android phone). Please set it up so that it does play correctly when viewed on a mobile device, whether a smartphone or tablet.

Dr. Nguyen called asking for password. Login is temporarily locked due to multiple login attempts, create new password and provide auto login link for Dr. Nguyen in the meantime.

Thank you Marvin.

Can you also change the button on the home page that says, “Schedule a Free Consultation” to “Schedule a Consultation”?

Thanks.

Please create Gallery Post. TY.

Hi Dr. Nguyen,

Congratulations! Your website (bayperio.com) is now live and visible to the public.

Please allow up to 24-48 hours for the web servers to fully refresh. We will also reach out to you about your social media like we discussed on the phone.

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you!

LOGGING INTO CONTROL PANEL

Login via your member login page: www.optimized360.com/controlpanel

Username (your domain): m.nguyen.perio@gmail.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: m.nguyen.perio@gmail.com

Thank you so much for working with us on your web design and we look forward to continually working with you for years to come.

1. Add domain(s) to statuscake.com
2. Create Google Analytics account: setup, add to WP, setup report, update CP (all associated fields)

1. Add the following lines to the end of the robots.txt file:

User-agent: ia_archiver
Disallow: /

FLUSH CACHE in wordpress after the changes have been made.

2. Complete 301 Redirects from previous site

3. Compress theme images and uploads folder.

Remove Gallery from nav bar. Remove LinkedIn button from footer.

Via Phone.

Please create social media accounts

Hello Dr. Michael Nguyen,

We are in the process of creating your social media accounts. The accounts will be created and added to your website as soon as it is completed. During this process, Google will send you a postcard in the mail with a PIN number; Please forward that PIN to us when you receive it. Please expect this to come to your office in approximately one week.

Thank you and let us know if you have any questions!

Hi Marvin,

Thanks for the “coming soon” page. However, can you please remove my personal cell phone number from the page? Please replace it with 408-508-4867 (408-508-GUMS)

Thank you Marvin,

I appreciate your understanding and your help.

Regarding my “A Record” and “IP address”….I am really unfamiliar with the terminology. Can you explain why I will have to change my “A Record”?

Thanks have it live. Coordinate with client. (He has registrar)

Here is edits/feedback via email.

I have taken out a few things that need further clarification. (see feedback note for full list).

For videos, if you cannot find certain ones, ask doctor to clarify. I have given him the library to look at, so he may want to include more.

—

1. Main Page

b. Make AO logo more visible

c. Spacing and font of “Michael Nguyen DDS MS” and the affiliation logos look much better in the attached draft, compared to the current website. Can you fix it to look like it does in the attached draft?

d. Remove the patient testimonial from Anthony that says “…I have been going here for two years.” This doesn’t apply because it is a startup business. Please replace it with a more applicable testimonial.

4. “Patient Care Videos” section

a. I need more videos in this section. Please include videos pertaining to the following:

i. Dental Implant surgery

ii. LANAP Laser gum therapy

iii. Crown lengthening

iv. Gum recession grafting

v. Gum Surgery to treat periodontal disease

vi. Non-surgical scaling and root planing

vii. Bone grafting

viii. Sinus grafting

Mobile device viewing

a. Please check all pages to make sure it is correctly viewable on mobile devices like tablets and phones, android and iOS.

1. Main Page

a. Add UAB logo (see attached logo in email)

b. Make AO logo more visible

c. Spacing and font of “Michael Nguyen DDS MS” and the affiliation logos look much better in the attached draft, compared to the current website. Can you fix it to look like it does in the attached draft?

d. Remove the patient testimonial from Anthony that says “…I have been going here for two years.” This doesn’t apply because it is a startup business. Please replace it with a more applicable testimonial.

2. About Us: “Our Team” page

a. For the “Our Commitment” page, can you edit the image of my signature? I’d like to have the background of the image removed so that the signature looks clean and seamless like it is part of the page. Also, please correct the spacing of my signature and name so that it looks correct in the mobile version of my website.

3. “Patient education” page

a. There is way too much text on my webpage. Please provide more photos and videos from your library to enhance the patient education pages. Specifically, please embed videos and images into the following sections of my webpage:

i. Crown Lengthening

ii. Gum Surgery

iii. Sedation

iv. What is Periodontal Disease (show cartoon or animations)

v. Causes of Periodontal Disease

vi. Signs and Symptoms of Periodontal Disease

vii. Types of Periodontal Disease (gingivitis versus periodontitis)

4. “Patient Care Videos” section

a. I need more videos in this section. Please include videos pertaining to the following:

i. Dental Implant surgery

ii. LANAP Laser gum therapy

iii. Crown lengthening

iv. Gum recession grafting

v. Gum Surgery to treat periodontal disease

vi. Non-surgical scaling and root planing

vii. Bone grafting

viii. Sinus grafting

Mobile device viewing

a. Please check all pages to make sure it is correctly viewable on mobile devices like tablets and phones, android and iOS.

-Disregard UAB logo

Hello Dr. Nguyen,

Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username: m.nguyen.perio@gmail.com
Password: 360_m.nguyen.perio

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: m.nguyen.perio@gmail.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

The slider for the testimonials currently does not work, please fix.

Thanks!

When tempsite is done. Brijesh is off the next two days.

Periodontist. New practice.

Client has to talk to lawyer to see if he can use “Bay Periodontics”. I assured him we can continue on with development since the site will be private and we can chance the name if it turns out he has to use another name.

Hi Dr. Nguyen,

Here is an updated draft based on your comments before going to development. Let me know that we’re good to go!

Good Morning Dr. Nguyen,

Here is a draft based of your feedback, let me know if you are ready to move on to development!

info@bayperio.com

Contact Dr. when this is done.

Hi Dr. Nguyen,

Here is a draft based on our discussion! Let me know if we’re good to go into development!

1. Phone number and office hours are still to be determined at this time. Please remove the phone number for now. Also, please remove the email address for now. For now, can we put up a message saying “Coming Soon!” or something similar? I would like the website to be up to show that we are opening in the near future.

2. We can show the office address (352 East Olive Ave., Sunnyvale, CA 94086) and keep the “How Can We Help?” correspondence box in for now.

3. I want to add to my short introduction paragraph: “Dr. Nguyen will work together with your general dentist or other dental specialists to provide the best team-oriented care for you.”

4. In the intro paragraph, I want to change “San Francisco Bay Area” to “Sunnyvale, California and the surrounding Bay Area”

5. I want to change a couple of the titles for the 4 “boxes” at the bottom half of the page. I want to change “Smile Analysis” to “Smile Design and Analysis” I want to change “Cosmetic Lip Repositioning” to “Cosmetic gum recession grafting”

6. I want to remove the image for the “Dental Implant Therapy” box and replace it with a less “scary” image.

7. I want to add a 5th box with the heading “Sedation” You can arrange the boxes in an aesthetic manner. My thought is to have 2 boxes on top of 3 boxes, all centered on the page.

8. I want to add more diversity to the models. Maybe, include an Asian model, as well as an Indian model, along with a Caucasian model.

They have godaddy. Their email associated with the account is the one on record with us. If you need any other information please coordinate with the client.

Once this is done, double check what user names they want for their email. “info” and “drnguyen” is what we discussed.

Hi Dr. Nguyen,

Here is a design based off of our discussion. I had left a message earlier to get some additional information on your practice. We have used information based on your contact info we have currently. Let me know what your actual practice address, phone, and hours are and we can make sure to have it correct.