Gregg,
Good morning!
Of course, I will be more than happy to answer all your questions.
What is your approach to usability?
From your point of view, the website is very easy to edit thru our control panel. You can edit the website as simply as editing a Microsoft word document. With our control panel, you can easily check your email, see your website statistics or edit the web pages.
Our company is dental focused so we understand not only the doctors…. but your patients as well. The site will be built based on your preference as well as the patient’s perspective to better convert.
Make the aesthetics of the design look unique to convey your practice as well as to make it easy to navigate for your patients to schedule an appointment in the least amount of clicks on your site.
How do you price your services? Will this be hourly, or flat-fee based on the project? How frequently do your projects go over budget? What is your payment policy? Is there a clear procedure for billing for extra features or work outside the project’s initial scope?
Our fees are very transparent, with the proposal provided… I have quoted you $2,500 + $49/m for a Design from Scratch website (No Template, No Custom Design) PLUS Social Set Up.
We do not charge you on an hourly basis to design your site unlike other companies where they charge a designers fee of $99/hr for making changes to their templates or “custom designs”.
We feel that if you invest a certain amount into your website, you should be 100% happy with the design — so we offer 100% approval before the website is developed (No Limitations in design time + 30 Day Money Back Guarantee)
Our projects very rarely goes over budget because all features in which the client needs should be presented prior to signing on with us. Once I know and you have addressed what features/goals you have, I will have quoted you accordingly based on what you want — not charging you for services you do not need.
Payment schedule goes as follows: 2 payments of $1,249 (1st initial to start, 2nd half due 30 days after + monthly fee starts). As addressed before, we also offer a 30 Day Money Back Guarantee (No Risk, No Contract, No Obligations — See YOUR design concept today!)
Yes, if you are interested in other ” a la carte ” items such as dental videos, additional marketing such as Adwords or SEO…. yes, there would be an additional fee of course.
Otherwise, the quote provided initially should cover the WEBSITE design (unlimited pages, buttons, pictures, initial unique content, domain registration/renewal, email set up, tech support, etc…)
You’ve shown me a few projects – Is there a limit to the number of design revisions? Will our site be responsive?
There is no limitations to amount of revisions with the designer until you have approved of the design concept.
If you would like for your site to be mobile responsive, it would be $499 (Reg. $999) + $29/m in addition. I have discounted 50% off for you since I understand your growing practice with a mid-ranged budget.
Is your content management system (CMS)/technology proprietary or open source? What types of licensing fees are there? What are your core services?
The website is built on WordPress and is easily access-able and very dynamic. It is one of the most used website platforms to date!
What does your operation look like?
Our company has a design team, marketing team, consulting team, website specialist team in which all services are done IN HOUSE at our office located in Newport Beach, CA.
How do you assure our project is executed properly?
As addressed, we offer a 30 Day Money Back Guarantee as well as you will have 100% approval of the design before the site is developed. No limitation to how many hours with the designer.
Our designs are built completely from scratch…. unlike other companies templates (automated) or custom designs in which you can modify an existing template with a designer.
How big is the company and what is your structure?
Our company has over 50+ employees and we have been in business for over 12 years with over 500 clients.
How do you staff individual projects?
Our company has a design team, marketing team, consulting team, website specialist team. Each department will have a dedicated member(s) who will assist your needs.
Do you have the capacity to handle our project in-house?
Yes, all our departments and services are done in-house. (No Out-Sourcing)
What is your estimated timeline to build this site?
It generally takes us 2-4 weeks on average to design and develop a website for you BUT once you approve of a design, I can have the website up for you within a week!
What if I want to make changes later? What kind of changes will cost money?
After the site is developed, you can make changes to your website via our control panel or we will be more than happy to do it for you at no additional cost (pictures/content).
Anything that modifies the design of the website after it has been approved and developed, will incur changes, which constitutes as a design change as you are aware.
Will I have access to all my design source files for internal use?
You will have the editor’s access to a majority of your needed areas of your site.
How do you track the success of your websites? How will we measure results?
Every website will have Google Analytics integrated within your site so you can measure statistics of your site. I would highly recommend that you would have promotions to connect with the appointment request form.
What numbers should we expect?
Any company could make up any number to wow you into working with them, I on the other hand will provide you with proofs of results of our other clients in the past in which are in competitive areas and we have successfully helped them dominate their areas on Google. We also have awards and provide you with a superior product in which does play a factor in helping with your ranking.
As opposed to working with a template based company that offers generic content, it would have lesser value in Google’s eyes when it comes to your ranking, as opposed to if you went with our quality product (unique design & custom rich content).
Do you offer a warranty? If so, how long is the warranty good for? Maintenance plan? Service Plan? Hosting? What are those costs?
As addressed above, we offer a 30 Day Money Back Guarantee (No Contract & Guaranteed Competitive Pricing).
Your monthly fee would cover hosting, maintenance, and technical support to the website (unlimited updates in terms of pictures and content to the site).
Can you provide references?
You are more than welcome to contact any of our clients to get a genuine response. We have a very high retention rate but below are some clients:
Who owns the company? Is it financially stable?
The CEO/Founder of the company is an actual dentist himself. Yes, the company has been in business for over 12 years and rapidly growing.
Please let me know if there is anything else I can do to accommodate you.
Attached is the updated proposal for you, since it appears you are looking for a mobile responsive website as well.
Would you be interested in seeing your Design Concept today with our 30 Day Money Back Guarantee?
Thank you & I look forward to working with you.
Gregg_Anderson
FB - page was not found. G+ - client should have acess.
2017-10-20 | catherine.c
Twitter - has not been deleted yet. Since there's a past due, will keep opened until paid and send login to client.
2017-10-20 | catherine.c
files backed up in task #69026. we do not have domain. Social deleted.
Leave a Comment: