Chander Devaraj, MD

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    Profile ID: 101779




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    Followup to Restart Project 
    Leads | 2017-07-17 | Danny | #79710 |

    This is the 2nd time dr restarted and then put on hold. Taking over followup.


    2017-09-27 | danny.n
    sent him a f/u to see if there are any updates.
    2017-09-05 | danny.n
    called. lm on dr's cell to touch base on the project if timing is better.
    2017-07-18 | danny.n
    sk: 4pm yesterday (Monday - 7/17)
    2017-07-17 | danny.n
    called, unable to leave a message (mailbox full). Setn dr an email.

    Leave a Comment:




    Inactive closed
    Task: Website | 2017-06-27 | Belinda | #78423 |

    Please contact client. Removed him from design process until further notice from you.


    2017-06-27 | danny.n
    Belinda, I will take over this and f/u this week. Will update you once he reappears like a magic bunny out of a hat.
    2017-06-27 | danny.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Contact closed
    Task: Other | 2017-06-22 | Desirae.G | #78212 |

    Dr. Devaraj has not returned any phone calls or responded to any emails. He recently opened my last email I sent on June 9th but no response.

    I just left a message on 203-898-2989 and was unable to leave message on his cell.

    I have the filled out DQ but need to discuss further with him before starting on the design. Can you please try to get a hold of him?


    2017-06-23 | desirae.g
    Noted!
    2017-06-23 | danny.n
    Ticket has been completed. Closing ticket.
    2017-06-23 | danny.n
    called. mailbox is full. Emailed dr to let him know i had called and also to let him know we have been trying to reach him via email and phone (but unable to leave message). Please continue to f/u again next week Desirae. I'll keep you posted as well.

    Leave a Comment:




    Follow Up 
    Notes | 2017-05-30 | Desirae.G | #76537 |

    Sent an email to Dr. Devaraj on May 23rd:

    “I hope this email finds you doing well! Just checking in to see when we can reschedule our phone call to discuss the new website design. Please click the link below:

    SCHEDULE A PHONE CALL”


    2017-06-22 | desirae.g
    Update - Called Dr. Devaraj's cell and was not able to leave message. Called the other # and LM. He opened my recent email I sent on June 9th but has not responded.
    2017-06-20 | alec.j
    Desirae, please don't forget to transfer him to Chandra after your phone conversation.
    2017-06-12 | danny.n
    great :)
    2017-06-12 | danny.n
    great :)
    2017-06-12 | desirae.g
    Update - Dr. Devaraj just opened my email...will wait to see if he responds and call him if not.
    2017-06-09 | desirae.g
    Update - Emailed Dr. Devaraj, Sidekicked and CC'd Danny to reschedule our phone call.
    2017-05-30 | alec.j
    Desirae, please remember to transfer him to Chan when he calls you back.
    2017-05-30 | desirae.g
    Called and LM on both phone #'s
    2017-05-30 | desirae.g
    No response and he has not opened email. Will call and leave VM.

    Leave a Comment:




    DQ Submission 
    Design | 2017-05-12 | Desirae.G | #75574 |

    Your Name: Chander Devaraj MD
    Desired Domain(s): doctorsdirectcare.com
    Do you have an existing Site? No
    Practice Name: Chander Devaraj MD
    Tagline (slogan): Direct primary care for your family!
    Practice Address:
    1400 Bedford St
    Stamford, CT 06905
    Practice Telephone: (203) 898-2989
    Will you be the decision maker during this process? Yes
    Sections:
    -Social Media Links
    -Contact Form
    -Office Summary
    Overall Feel:
    -Modern
    -Spa-Like
    -Simple and Clean
    -Minimalist
    Please Give us Examples of Websites You Like:
    -internal medicine telehealth
    -bismark botox
    -summitt institute
    Light or Dark:
    -Light Background (dark text)
    -Bright
    -Neutral
    Image Types: Specialty (Medical, Dental…)
    Ethnicity: Caucasian
    Age Group:
    -Children
    -Adults
    Demographic: Upscale
    Specialty: family medicne
    Top 3-4 Services: family medicine, weight loss, wellness, aesthetics


    2017-05-16 | desirae.g
    Examples:
    http://ericasolis.360sites.net/
    http://bismarckbotox.com/
    http://imtelehealth.com/

    Leave a Comment:




    Phone Call 
    Notes | 2017-05-12 | Desirae.G | #75573 |

    Dr. Devaraj scheduled a phone call for Tuesday @ 11am


    2017-05-26 | alec.j
    Desirae, did you get hold of him? any updates?

    Leave a Comment:




    Restart Project closed
    Task: New Project | 2017-05-12 | Danny | #75562 |

    – Dr. Devaraj (“dev-a-raj”)
    – extremel nice.
    – dr JUST filled out QUESTIONNAIRE today. Please confirm if he set day/time for interview.

    – dr will be adding telehealth and concierge in the future.
    – dr has a few domains… its best to keep in his GODaddy account. Request his login. He stated he will want a few redirected to the main one.


    2017-11-16 | danny.n
    Ticket has been completed. Closing ticket.
    2017-05-23 | desirae.g
    Emailed Dr. Devaraj to reschedule design interview.
    2017-05-16 | desirae.g
    Confirmed. Will email him to reschedule.
    2017-05-16 | danny.n
    "I have to postpone appt will email you need to work today dr devaraj Sent from my iPhone"

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-05-12 | Danny | #75561 |

    Website: $3,000 + $79/m

    *honoring old rate from 2 years ago (no ownership)


    2017-11-16 | danny.n
    Ticket has been completed. Closing ticket.
    2017-06-26 | chandra.t
    LV, cell mailbox is full.
    2017-06-06 | chandra.t
    Emailed followup.
    2017-05-12 | danny.n
    Chandra, I've cc'd you in the email with Dr. Devaraj to coordinate. He's quite busy so if he calls, its better to get his cc over the form vs the who cc auth form fax.
    2017-05-12 | danny.n
    "hi Danny filled your questionaire set up appt sent it to your co dr devaraj ct Sent from my iPhone"
    2017-05-12 | danny.n
    Chandra, i'll get the cc and update you soon.

    Leave a Comment:




    Followup for Update 
    Leads | 2017-03-30 | Danny | #72596 |

    See previous note for history.

    Called.. lm. sent dr a f/u to see if he is cleared from his employer or if he’s branched out to continue the project.


    2017-05-02 | danny.n
    sk: 2:55pm
    2017-05-02 | danny.n
    called... lm. sent f/u
    2017-04-23 | danny.n
    yes TY. I am in communication with him on this and will reactivate this as soon as I know.
    2017-04-21 | belinda.t
    Taking client off our list as they are not being charged. Danny, please notify when lead is ready to order.
    2017-04-05 | danny.n
    called, spoke to dr. - knew it was me, called me by my name. Asked if its ok he calls me back in a few hours to discuss.
    2017-03-31 | danny.n
    sk: 11:22am
    2017-03-31 | danny.n
    gave dr my availability today.
    2017-03-31 | danny.n
    "I will call your office tomorrow dr devaraj"

    Leave a Comment:




    Project On-Hold 
    Notes | 2017-03-10 | Danny | #71244 |

    his current employer didn’t allow him to build his own site until he leaves the practice. Dr wants to move forward but will wait until he leaves which should be within the next few months.


    Leave a Comment:




    Reschedule 
    Notes | 2017-02-27 | Desirae.G | #70329 |

    Called Dr. Devaraj to reschedule design interview. Voicemail box was full, so unable to leave message. Emailed Dr. and CC’d Danny.


    2017-03-10 | desirae.g
    Noted!
    2017-03-10 | desirae.g
    Update - Just tried calling Dr.'s cell and there have been calling restrictions placed on that number.
    2017-03-09 | belinda.t
    Emailed doctor introducing myself to see if there's any discrepancies. Will give doctor call in the morning.
    2017-03-08 | alec.j
    Desirae, please call twice a week at least to make it.
    2017-02-27 | desirae.g
    FYI Danny

    Leave a Comment:




    Design Interview Reschedule closed
    Task: Other | 2017-02-21 | Danny | #69870 |

    Desirae, Dr. Devaraj emailed me today to reschedule, read below:

    “I have to cancel todays meeting re website build as my employer has raised some issues regarding this matter. I will call back at an appropriate time regarding this matter after I have addressed the issues raised.
    regards,
    Chander Devaraj MD”


    2017-02-21 | desirae.g
    Thank you, Danny. I responded to the Dr. as well to reschedule.

    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-02-20 | Belinda | #69763 |

    Please create temporary site and include client original content (if any).


    2017-03-10 | danny.n
    Ticket has been completed. Closing ticket.
    2017-02-23 | alec.j
    Per client request postponed indefinitely

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-02-20 | Belinda | #69762 |

    Hello Dr. Devaraj,

    Welcome to Optimized360!

    My name is Desirae and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call: https://calendly.com/optimized360/calls

    I look forward to working on this design with you.

    Desirae
    Desirae.g@optimized360.com


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2017-02-17 | Danny | #69725 |

    – Dr. Devaraj (“dev-a-raj”)
    – extremel nice.

    Scheduled phone interview next TUES at 9am PST. Please call his cell.
    – sent dr questionnaire already.

    – dr will be adding telehealth and concierge in the future.
    – dr has a few domains… its best to keep in his GODaddy account. Request his login. He stated he will want a few redirected to the main one.


    2017-03-30 | danny.n
    Ticket has been completed. Closing ticket.
    2017-03-10 | danny.n
    desirae, close this project until further notice. Dr mentioned that his current employer will not allow him to create a site for his own until he leaves the practice. Dr will let me know once he leaves to pick up on this project.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2017-02-17 | Danny | #69721 |

    Website: $3,000 + $79/m

    Dr will provide cc next Tuesday after phone interview at 9am pst. Designer will transfer to you.


    2017-03-10 | danny.n
    Ticket has been completed. Closing ticket.
    2017-03-10 | danny.n
    reassigning to myself. Dr putting on hold because current employer is restricting him from creating a site until he is out.
    2017-02-17 | danny.n
    *honoring old rate from 2 years ago (no ownership)

    Leave a Comment:




    Reactivating Lead 
    Leads | 2017-02-15 | Danny | #69535 |

    reactivating lead. Dr SK email today. Will send dr a f/u tom.


    2017-02-17 | danny.n
    called. lm on his cell.
    2017-02-16 | danny.n
    sk: 12:13pm
    2017-02-16 | danny.n
    sk: 11:55am
    2017-02-16 | danny.n
    sk: 11:00am
    2017-02-16 | danny.n
    told dr my direct line and my availability.
    2017-02-16 | danny.n
    "Danny , thanks for the response , I will reach out to you on Fri Dr.Devaraj Sent from Outlook"

    Leave a Comment:




    introduction package & proposal mailed 
    Notes | 2015-12-31 | Alec J. | #43114 |

    Leave a Comment:




    Phone Conference 
    Estimates | 2015-12-30 | Danny | #43091 |

    Spoke to Dr. – no website yet. Knows a bit about the importance of a good quality site hence why he wants custom vs template. Went over our Gold and Platinum. Comparison with us vs other companies. Dr wants to review the info and get back to me. Sent email with info.

    Dr.-Deveraj
    2017-02-15 | danny.n
    sk: 2:38pm
    2017-01-27 | danny.n
    sk: 1:36pm
    2017-01-24 | danny.n
    resent contract i sent to him 2 years ago. Told him our rates increased but can honor it for him.
    2017-01-24 | danny.n
    "Hi Danny, Could you let me know what your rates on website build and maintenance chander Devaraj md Sent from Outlook"
    2017-01-13 | danny.n
    sk: 7:45pm
    2016-03-14 | danny.n
    inactivating. been unresponsive
    2016-03-04 | danny.n
    called. LM. sent dr an email.
    2016-02-26 | danny.n
    sidekicked 5:50am
    2016-02-25 | danny.n
    called. lm on cell again. Sent email with design concepts of new clients in design process and remidned him of our 30 day and our competitive rate.
    2016-02-19 | danny.n
    sidekicked
    2016-02-18 | danny.n
    called. lm on his cell.
    2016-02-11 | danny.n
    touched based via email.
    2016-02-04 | danny.n
    sidekicked
    2016-02-04 | danny.n
    called. dr still didn't have time to review cause he stated he had other priorities. Told him i'll touch base next week. sent him an email as well with some recently completed sites.
    2016-01-27 | danny.n
    called, text and emailed.
    2016-01-14 | danny.n
    will text him at next f/u.
    2016-01-14 | danny.n
    called. lm on his cell. sent dr an email.
    2016-01-06 | danny.n
    sidekicked
    2016-01-05 | danny.n
    called. lm on dr's vm. sent f/u email. Noticed dr logged in to view proposal.
    2015-12-31 | danny.n
    sidekicked

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2017-02-20
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2017-02-17

    Mobile
    Fluid Responsive
    2017-02-17

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2017-07-17 | Danny | Followup to Restart Project


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-09-27 | danny.n
    sent him a f/u to see if there are any updates.
    2017-09-05 | danny.n
    called. lm on dr's cell to touch base on the project if timing is better.
    2017-07-18 | danny.n
    sk: 4pm yesterday (Monday - 7/17)
    2017-07-17 | danny.n
    called, unable to leave a message (mailbox full). Setn dr an email.
    Leads | 2017-03-30 | Danny | Followup for Update


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-05-02 | danny.n
    sk: 2:55pm
    2017-05-02 | danny.n
    called... lm. sent f/u
    2017-04-23 | danny.n
    yes TY. I am in communication with him on this and will reactivate this as soon as I know.
    2017-04-21 | belinda.t
    Taking client off our list as they are not being charged. Danny, please notify when lead is ready to order.
    2017-04-05 | danny.n
    called, spoke to dr. - knew it was me, called me by my name. Asked if its ok he calls me back in a few hours to discuss.
    2017-03-31 | danny.n
    sk: 11:22am
    2017-03-31 | danny.n
    gave dr my availability today.
    2017-03-31 | danny.n
    "I will call your office tomorrow dr devaraj"
    Leads | 2017-02-15 | Danny | Reactivating Lead


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-02-17 | danny.n
    called. lm on his cell.
    2017-02-16 | danny.n
    sk: 12:13pm
    2017-02-16 | danny.n
    sk: 11:55am
    2017-02-16 | danny.n
    sk: 11:00am
    2017-02-16 | danny.n
    told dr my direct line and my availability.
    2017-02-16 | danny.n
    "Danny , thanks for the response , I will reach out to you on Fri Dr.Devaraj Sent from Outlook"
    Estimates | 2015-12-30 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,499
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x - 30 Days Money Back Gurantee - Competitive Rate (will match & beat any proposal by at least 10%)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Deveraj

    COMMENTS:

    2017-02-15 | danny.n
    sk: 2:38pm
    2017-01-27 | danny.n
    sk: 1:36pm
    2017-01-24 | danny.n
    resent contract i sent to him 2 years ago. Told him our rates increased but can honor it for him.
    2017-01-24 | danny.n
    "Hi Danny, Could you let me know what your rates on website build and maintenance chander Devaraj md Sent from Outlook"
    2017-01-13 | danny.n
    sk: 7:45pm
    2016-03-14 | danny.n
    inactivating. been unresponsive
    2016-03-04 | danny.n
    called. LM. sent dr an email.
    2016-02-26 | danny.n
    sidekicked 5:50am
    2016-02-25 | danny.n
    called. lm on cell again. Sent email with design concepts of new clients in design process and remidned him of our 30 day and our competitive rate.
    2016-02-19 | danny.n
    sidekicked
    2016-02-18 | danny.n
    called. lm on his cell.
    2016-02-11 | danny.n
    touched based via email.
    2016-02-04 | danny.n
    sidekicked
    2016-02-04 | danny.n
    called. dr still didn't have time to review cause he stated he had other priorities. Told him i'll touch base next week. sent him an email as well with some recently completed sites.
    2016-01-27 | danny.n
    called, text and emailed.
    2016-01-14 | danny.n
    will text him at next f/u.
    2016-01-14 | danny.n
    called. lm on his cell. sent dr an email.
    2016-01-06 | danny.n
    sidekicked
    2016-01-05 | danny.n
    called. lm on dr's vm. sent f/u email. Noticed dr logged in to view proposal.
    2015-12-31 | danny.n
    sidekicked