Bellingham Smiles

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    Emails Down 
    Notes | 2017-06-26 | Chandra | #78385 |

    Lisa called and mentioned their emails were down. Referred to my previous email correspondence with the doctor. We had canceled their account due to nonpayment and they were told emails and videos would go down if not backed up. Explained we could recreate the newly deleted emails if the client would like to reinstate their account and cover the past due balance.


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    Cancel Account closed
    Task: Other | 2017-06-16 | Chandra | #77742 |

    Please cancel out due to nonpayment.


    2018-01-30 | chandra.t
    Removed from Analytics.
    2017-06-22 | catherine.c
    removed 12 emails, post, forms, videos.
    2017-06-20 | chandra.t
    Removed domain from MediaMed.
    2017-06-16 | chandra.t
    Charges stopped.

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    Past Due 
    Accounting | 2017-05-16 | Chandra | #75763 |

    Email past due $99 for web (looks like site is elsewhere, emails and videos with us).


    2017-05-16 | chandra.t
    "I thought I cancelled that 6 months ago. I have a new website. Have you noticed there's been zero traffic in the old one?" - Explained we did not receive notice, videos and emails will go down if canceled.

    Leave a Comment:




    set up email and forward closed
    Ticket: Website | 2016-12-15 | Catherine C. | #65435 |

    morgan@bellinghamsmiles.com

    forward to Mmellick721@gmail.com


    2016-12-15 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Run SEO closed
    Task: Other | 2016-09-14 | Danny | #59230 |

    Chan, can you run the SEO for them like you do for the SEO clients. LMK. Thanks.


    2016-09-16 | danny.n
    repled notifing lisa that our SEO made some adjustments to the coding to her site and to allow up to 30 days for these changes to be implemented to Google. Told her we will continue to monitor the progress. (CLIENT lost organic ranking since site went live 3 months ago. Client stated they were top 3 but now at the bottom. Told her at the time that it is normal that the ranking drops when there is a new site and it will eventually stabilize.
    2016-09-15 | chandra.t
    45.4 > 53.5

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    Top 3 Issue 
    Marketing | 2016-09-12 | Danny | #58986 |

    “Hello Danny,

    I am wondering why on google we are at the bottom of the page??? We used to always be in the top 3. We need to fix it asapJ

    Lisa Mellick”


    2016-09-12 | danny.n
    client had Adwords May-July of this year but cancelled. I rsponded back to her confirming this is the reason why.

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    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-07-06 | Alec J. | #54541 |

    Leave a Comment:




    Pause Adword & Credit Account closed
    Task: Accounting | 2016-07-05 | Danny | #54421 |

    Chan, Lisa had emailed me today requesting to pause adword and credit for their charge a few days ago.

    I told her we can’t reverse it but can apply the $1,000 credit towards their monthly web hosting of $99/m which will credit them 10 months.

    Please go ahead and pause ADWORD and credit 10 months for their web hosting. Confirm when done. Thanks.


    2016-07-05 | chandra.t
    Paused OM campaign and OM charges. Credited account 10 months, recurring resumes 5/7/17 $99 for web.

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    NuCalm Page closed
    Ticket: Website | 2016-06-09 | Marvin A. | #52852 |

    Please move content from (http://bellinghamsmiles.com/nucalm/)
    to (http://bellinghamsmiles.com/relaxation-dentistry-with-nucalm/)

    When the content is moved, please delete the (http://bellinghamsmiles.com/nucalm/) page.


    2016-06-09 | joseph.a
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Adjust Smilegallery to be consistent. closed
    Ticket: Website | 2016-06-09 | Marvin A. | #52846 |

    I added another before and after in smile gallery….they need to be resized tooJ

    Thank you

    Lisa Mellick

    Please email Lisa@bellinghamsmiles.com for notification of completion.


    2016-06-13 | desirae.g
    Hello Dr. David Kavanagh,

    Your ticket #52846 labeled -Adjust Smilegallery to be consistent.- has been been updated.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #52846- and we will get back to you as soon as possible.

    Get HIPAA Compliant Emails

    Thank you!

    Leave a Comment:




    Redirect closed
    Task: Website | 2016-06-07 | Marvin A. | #52732 |

    Please redirect

    m.bellinghamsmiles.com/practice

    To: bellinghamsmiles.com/our-office/


    Leave a Comment:




    Web Edit closed
    Task: Website | 2016-06-07 | Marvin A. | #52684 |

    Please adjust NuCalm page (http://bellinghamsmiles.com/nucalm/) so that it is readable. If you have to re-write as html, please do so.

    (http://www.nucalmlibrary.com/website-content/)


    2016-06-08 | desirae.g
    Marvin, NuCalm page has been written and formatted. I have also added the "relaxation-rejuvination" area to the NuCalm page. Closed.
    2016-06-07 | marvin.a
    "We are also wanting to add a relaxation-re-juvination area to website or on the nucalm page…to let patients know that they can just come in for a nuclam session without any dentistry"

    Leave a Comment:




    Cname redirect closed
    Task: Website | 2016-06-03 | Marvin A. | #52496 |

    Client called.

    Client previously has a m.bellinghamsmiles.com CNAME for his separate mobile site. Solution is to redirect the Cname “m” to “@”.


    2016-06-03 | marvin.a
    Updated. waiting on refresh/application.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-06-03 | Alec J. | #52490 |

    Leave a Comment:




    Web edit closed
    Task: Website | 2016-06-02 | Marvin A. | #52420 |

    Hello Marvin ,

    I just loaded a couple photos in the smile gallery and they are really big…can you make them fit the page…same size as others

    Thank you


    2016-06-02 | catherine.c
    done.

    Leave a Comment:




    Please Call closed
    Task: Other | 2016-06-02 | Chandra | #52365 |

    Voicemail and missed call – please call Lisa regarding web edits and email not functioning. 360-671-4552


    2016-06-02 | marvin.a
    Talked to her through the process. Thanks!

    Leave a Comment:




    Web Edit (via client) closed
    Ticket: Website | 2016-06-01 | Marvin A. | #52331 |

    On the bottom of the main page can you take off the dental sleep diplomate… just the “diplomate” not the whole logo, the academy of clinical sleep disorder logo, and the laser logo

    On the special offers page take off the LANAP
    If you could do that ASAP..thank you


    2016-06-02 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-06-02 | marvin.a
    Took off lanap

    Leave a Comment:




    Gallery Post closed
    Task: Other | 2016-06-01 | Danny | #52300 |

    please create


    2016-06-08 | catherine.c
    post created.
    http://optimized360.com/?p=16522&preview=true

    Leave a Comment:




    Email: Website is Live 
    Design | 2016-06-01 | Marvin A. | #52290 |

    Hi Dr. Kavanagh,

    Congratulations! Your website (bellinghamsmiles.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): bellinghamsmiles.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: ronkny@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Site Live: SEO Items closed
    Task: Website | 2016-06-01 | Marvin A. | #52289 |

    1. Add domain(s) to statuscake.com
    2. Create Google Analytics account: setup, add to WP, setup report, update CP (all associated fields)


    2016-06-02 | chandra.t
    Updated.

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    Update Robots File/301 closed
    Task: Website | 2016-06-01 | Marvin A. | #52288 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.


    2016-07-11 | desirae.g
    The last half of 301's list are blog links, and client does not have an active blog so I was advised not to redirect those links.
    2016-07-11 | desirae.g
    All tasks completed.
    2016-06-09 | belinda.t
    please see note labeled 301. I added one from ticket #52732, so please dont remove that one.
    2016-06-08 | catherine.c
    robots file update. need 301s.

    Leave a Comment:




    Adwords (New Order) closed
    Task: Accounting | 2016-05-27 | Danny | #52097 |

    Adwords: $1,000/m

    Keywords: dentist, sleep apnea, cosmetic dentist/try, dental implants, teeth whitening, veneers

    Please start once site goes live. Ok to setup but do not turn on yet. I will confirm with you.


    2016-06-02 | danny.n
    Adword Activation email sent. please charge today
    2016-06-01 | marvin.a
    FYI Chan
    2016-06-01 | marvin.a
    Site is live.
    2016-05-31 | danny.n
    chan, there might be a bit of delay cause Marvin still trying to coordinate changing the DNS cause they have emails that needs to be situated. Just continue to setup but do not charge or turn on until you have my confirmation. Thx.

    Leave a Comment:




    Website to Go Live closed
    Task: Technical | 2016-05-27 | Danny | #52096 |

    Spoke to Dr. Kavanaugh, he needs the site to go live by next WED.
    I figured out that his domain is with Network Solutions cause he saw that on his bill. I had advised him to retrieve his login credentials from Network Solutions and then email to Marvin so he can reconfigure the web and keep the email hosting in tact.
    Once site goes live, dr will start Adwords.


    2016-06-02 | marvin.a
    went live as of yesterday.

    Leave a Comment:




    Adword Note for Adword Ph Conf. 
    Leads | 2016-05-26 | Danny | #52042 |

    Spyfu shows they are about $1,100 budget a month
    a competitor: $1,300/m – http://www.spyfu.com/overview/domain?query=dorschfamilydental.com


    Leave a Comment:




    Adwords Inquiry closed
    Task: Sales | 2016-05-26 | Marvin A. | #52004 |

    Hello Marvin,

    I have another question for youJ Will you guys be putting up google add words for us too?

    Dr Kavanagh said he will be calling Friday to have site go live also.


    2016-05-26 | danny.n
    Ticket has been completed. Closing ticket.
    2016-05-26 | danny.n
    "Can you call tomorrow at 9:00 our time?? And call 425-949-2090J Thank you Lisa"
    2016-05-26 | danny.n
    Responded to Lisa to schedule a time to discuss.

    Leave a Comment:




    Web Edits closed
    Ticket: Website | 2016-05-25 | Marvin A. | #51962 |

    Please replace Dr’s picture on frontpage where it says “Meet Dr. Kavanagh”. His picture should be uploaded already.

    Replace “888” number on the header and the footer to their local practice number.

    Make the slide delay shorter. Adjust one of the slides to say “$49 New Patient Special Offer”


    2016-05-27 | rod.l
    Ticket has been completed. Closing ticket.
    2016-05-27 | catherine.c
    Change Dr. photo hover on to white.
    2016-05-27 | marvin.a
    I adjusted the pic, just make the text white on hover instead.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-05-20 | Marvin A. | #51690 |

    Hi Dr. Kavanagh,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. I will be contacting you early next week to go over the content on your site and how we can adjust it to fit your practice. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): ronkny@gmail.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: ronkny@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    301s 
    Design | 2016-05-19 | Jan S. | #51565 |

    http://bellinghamsmiles.com/
    http://bellinghamsmiles.com/contact/
    http://bellinghamsmiles.com/practice/
    http://bellinghamsmiles.com/meet-doctor/
    http://bellinghamsmiles.com/high-tech-dentistry/
    http://bellinghamsmiles.com/office-tour/
    http://bellinghamsmiles.com/hear-dr-prager-radio/
    http://bellinghamsmiles.com/free-book/
    http://bellinghamsmiles.com/new-patient-exams-cleanings/
    http://bellinghamsmiles.com/cosmetic-dentistry/
    http://bellinghamsmiles.com/porcelain-veneers/
    http://bellinghamsmiles.com/teeth-whitening/
    http://bellinghamsmiles.com/porcelain-crowns/
    http://bellinghamsmiles.com/dental-bridges/
    http://bellinghamsmiles.com/laser-gum-disease-treatment-lanap/
    http://bellinghamsmiles.com/root-canal-therapy/
    http://bellinghamsmiles.com/relaxation-dentistry/
    http://bellinghamsmiles.com/nucalm/
    http://bellinghamsmiles.com/teeth-straightening/
    http://bellinghamsmiles.com/fastbraces/
    http://bellinghamsmiles.com/clearcorrect-aligners/
    http://bellinghamsmiles.com/express-teeth-straightening-inman-aligners/
    http://bellinghamsmiles.com/options-missing-teeth/
    http://bellinghamsmiles.com/save-teeth/
    http://bellinghamsmiles.com/save-your-teeth/
    http://bellinghamsmiles.com/full-mouth-restoration/
    http://bellinghamsmiles.com/headache-migraine-relief/
    http://bellinghamsmiles.com/nti-appliance/
    http://bellinghamsmiles.com/sleep-apnea/
    http://bellinghamsmiles.com/sleep-apnea-snoring/
    http://bellinghamsmiles.com/snoring-treatment/
    http://bellinghamsmiles.com/patient-testimonials/
    http://bellinghamsmiles.com/video-testimonials/
    http://bellinghamsmiles.com/patient-reviews/
    http://bellinghamsmiles.com/smile-gallery/
    http://bellinghamsmiles.com/special-offers/
    http://bellinghamsmiles.com/payment-options/
    http://bellinghamsmiles.com/blog/
    http://bellinghamsmiles.com/privacy-policy/
    http://bellinghamsmiles.com/patient-testimonials/cosmetic-dentistry/
    http://bellinghamsmiles.com/patient-testimonials/fear-of-dentistry/
    http://bellinghamsmiles.com/patient-testimonials/headache-tmj-jawjoint-pain/
    http://bellinghamsmiles.com/sleep-apnea-test/
    http://bellinghamsmiles.com/patient-testimonials/sleep-apnea-treatment/
    http://bellinghamsmiles.com/sleep-apnea-consultation-screenings/
    http://bellinghamsmiles.com/sleep-apnea-seminar/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-proper-flossing-technique-keep-clean-teeth/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-experience-toothache-tooth-pain/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-tooth-knocked/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-tooth-chipped-broken/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-notice-dental-abscess/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-suffer-injury-mouth-gums/
    http://bellinghamsmiles.com/blog/bellingham-dentist-lists-surprising-causes-bad-breath-reviews-patients-can-treat-chronic-bad-breath/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-sedation-treatments-used-dentistry/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-choose-right-toothbrush-toothpaste/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-explains-dental-veneers-can-fix-dental-problems-improve-self-esteem/
    http://bellinghamsmiles.com/patient-testimonials/full-mouth-restoration/
    http://bellinghamsmiles.com/patient-testimonials/laser-gum-disease-treatment/
    http://bellinghamsmiles.com/patient-testimonials/painless-numbing-injections/
    http://bellinghamsmiles.com/patient-testimonials/teeth-straightening/
    http://bellinghamsmiles.com/patient-testimonials/general/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-minimize-harm-dental-acid-teeth/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-preventative-steps-patients-can-take-keep-smiles-bright-white/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-common-signs-signals-symptoms-bruxism/
    http://bellinghamsmiles.com/blog/bellingham-dental-office-treats-telltale-signs-bruxism-protect-teeth/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-continues-discussion-dental-veneers-treatment-progresses/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-symptoms-bruxism-also-known-dental-grinding/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-important-treat-bruxism-right-away/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-bruxism-dental-grinding-can-lead-toothaches/
    http://bellinghamsmiles.com/blog/bellingham-dentist-office-explains-foods-can-boost-support-good-dental-health/
    http://bellinghamsmiles.com/blog/treatment-options-dental-grinding-provided-bellingham-dentist-office/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-need-fix-dental-grinding-damage-bruxism-treatments/
    http://bellinghamsmiles.com/blog/bellingham-dentist-gives-tips-maintaining-clean-healthy-smile/
    http://bellinghamsmiles.com/blog/bellingham-dentist-advises-avoid-dental-damage-due-grinding/
    http://bellinghamsmiles.com/blog/bellingham-dentist-compares-benefits-two-cosmetic-dentistry-treatments-porcelain-veneers-dental-whitening/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-explains-differences-veneers-teeth-whitening-cosmetic-treatments/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-reviews-benefits-six-month-smiles-cosmetic-patients/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-patients-maintain-fresh-white-teeth-dental-whitening-treatment/
    http://bellinghamsmiles.com/blog/bellingham-clearcorrect-dentist-explains-clearcorrect-orthodontic-treatment-helps-patients/
    http://bellinghamsmiles.com/blog/bellingham-teeth-whitening-dentist-explains-much-dental-whitening-costs/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-ways-minimize-risk-suffering-periodontal-disease/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-factors-lead-formation-cavities/
    http://bellinghamsmiles.com/blog/bellingham-sedation-dentist-reviews-types-dental-phobias-commonly-affect-patients/
    http://bellinghamsmiles.com/blog/bellingham-dentist-gives-information-inhalation-sedation-works/
    http://bellinghamsmiles.com/blog/bellingham-dentist-reviews-basic-facts-intravenous-iv-sedation/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-explains-take-home-whitening-kits-work-lighten-enamel/
    http://bellinghamsmiles.com/blog/bellingham-teeth-whitening-dentist-discusses-considerations-teeth-whitening-treatment/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-patients-can-boost-dental-health-simple-habits-home/
    http://bellinghamsmiles.com/blog/bellingham-gum-disease-dentist-reviews-periolase-lanap-helps-patients-achieve-gum-health/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-dental-hygiene-steps-diabetic-patients-take/
    http://bellinghamsmiles.com/blog/bellingham-six-month-smiles-dentist-explains-differences-six-month-smiles-orthodontic-options/
    http://bellinghamsmiles.com/blog/bellingham-six-month-smiles-helps-patients-overbites-achieve-oral-health/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-gives-patients-additional-information-veneers-six-month-smiles/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-helps-understand-differences-veneers/
    http://bellinghamsmiles.com/blog/bellingham-dentist-gives-patients-information-need-veneers/
    http://bellinghamsmiles.com/blog/hear-patient-underwent-treatment-bellingham-sedation-dentist/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-reviews-benefits-veneers-patients/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-talks-many-patients-choose-fastbraces/
    http://bellinghamsmiles.com/blog/bellingham-dentist-uses-sedation-treatments-help-kinds-patients-dental-phobias/
    http://bellinghamsmiles.com/blog/bellingham-dentist-gives-tips-minimize-dental-damage-foods-drinks/
    http://bellinghamsmiles.com/blog/bellingham-cosmetic-dentist-answers-common-patient-questions-clear-correct/
    http://bellinghamsmiles.com/blog/bellingham-nucalm-dentist-explains-benefits-nucalm-relaxation-treatments/
    http://bellinghamsmiles.com/blog/bellingham-clear-correct-dentist-office-responds-to-inquiries-regarding-cosmetic-treatment/
    http://bellinghamsmiles.com/blog/bellingham-dentist-explains-head-pain-may-linked-mouth-jaw/
    http://bellinghamsmiles.com/blog/bellingham-gum-health-dentist-warns-risks-untreated-periodontal-disease/
    http://bellinghamsmiles.com/blog/bellingham-fastbraces-dentist-answers-questions-fastbraces-treatment/
    http://bellinghamsmiles.com/blog/bellingham-fastbraces-dentist-answers-questions-great-orthodontic-treatment/
    http://bellinghamsmiles.com/blog/bellingham-teeth-whitening-dentist-explains-common-reasons-dental-discoloration-emerges/
    http://bellinghamsmiles.com/blog/bellingham-dentist-provides-fast-comfortable-laser-dentistry/
    http://bellinghamsmiles.com/blog/bellingham-tmj-dentist-reviews-ways-tmj-disorder-damages-teeth/
    http://bellinghamsmiles.com/blog/bellingham-dentist-writes-new-book-critical-dental-information/
    http://bellinghamsmiles.com/blog/bellingham-nucalm-dentist-helps-understand-advantages-nucalm/
    http://bellinghamsmiles.com/blog/bellingham-dentist-utilizes-no-drill-dentistry-comfort-convenience/
    http://bellinghamsmiles.com/blog/bellingham-sleep-apnea-dentist-provides-effective-cpap-alternatives/
    http://bellinghamsmiles.com/blog/learn-bellingham-dentist-treats-cavities/


    Leave a Comment:




    Site Sucker and sitemap for 301s closed
    Task: Other | 2016-05-19 | Marvin A. | #51538 |

    thanks


    2016-05-19 | jan.s
    Used SiteSucker, created sitemap, provided the 301s as a note, created new folder in s3, and uploaded all of it in the website folder, closing task.

    Leave a Comment:




    Client Approved! 
    Design | 2016-05-16 | Marvin A. | #51293 |

    Marvin,
    Go ahead and build. There’s just some wording I want changed.
    Thanks
    Dave


    2016-05-16 | marvin.a
    fyi
    2016-05-16 | marvin.a
    Sounds great! I'll have my developer team start coding the site. Once this is done, I will send you the link to review and we can change the wording from there!

    Leave a Comment:




    F/U email 
    Design | 2016-05-10 | Marvin A. | #50868 |

    sent


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-05-05 | Marvin A. | #50625 |

    Hi Dr. Kavanagh,

    Here is an updated draft based on what we talked about. We can change out the picture of “About Dr. Kavanagh” with a picture of yourself after we develop the site.

    Let me know if we are approved to go into development!


    Leave a Comment:




    Feedback 
    Design | 2016-05-02 | Marvin A. | #50086 |

    Would like change 2 of the 3 set of buttons. Change 2nd button to “About Dr. Kavanagh” and 3rd button to “Why We’re Different”.

    Change the blue text under “Welcome” to “Why We’re Different”


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-04-28 | Marvin A. | #49923 |

    HI Dr. Kavanagh,

    Here is an updated draft based on your feedback! Please let me know if we are ready to develop the site. We can always adjust the text after development!


    Leave a Comment:




    Feedback 
    Design | 2016-04-27 | Marvin A. | #49904 |

    Here’s a few things to change
    Address at the top of the page?
    Remove photo of Dr Prager in Headache migraine tx button Also should just say Headache treatment no mention of migraine
    Member of Mount Baker District Dental Society instead of Snohomish county dental society.
    Remove bellingham smile care and sleep center at bottom
    Remove “among other various certifications”
    Remove picture of nurse in “make an appointment” That is a surgical nurse.
    Leave button to “request an appointment but remove the other two buttons since the same thing is right below the buttons.
    At top it should say schedule a free consultation. Remove “free” to the right of the phone number.
    There’s no “u” in my name.
    Thanks


    2016-04-28 | marvin.a
    Remove "amenities on bottom as a featured service. Add partials and dentures. No address on top is ok. But it should stand out more.

    Leave a Comment:




    LM with Receptionist 
    Design | 2016-04-27 | Marvin A. | #49826 |

    Jade


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-04-27 | Marvin A. | #49823 |

    Hello Dr. Kavanagh,

    I took out all instances of Dr. Prager on this draft. We can start building your site based on the design draft once we get your approval of the draft.


    Leave a Comment:




    Feedback 
    Design | 2016-04-15 | Marvin A. | #49079 |

    Marvin
    The overall concept looks great. I’m assuming these are pages to the website??? Some verbiage I’d like changed. And dr Prager is mentioned. He’s no longer with the practice.
    Thanks
    Dave

    Sent from my iPhone


    2016-04-15 | marvin.a
    Hi Dr. Kavanagh, I received your email through support. I'm glad you like the design! I will make sure to have Dr. Prager removed from the site. There will be pages to the website, the process is to make sure you like the overall design before moving forward to coding the website and adding pages/content. If you would like to move forward to development, please let me know so that my team can build the additional pages for you based on this key design. Just make sure the colors and placement of pictures is the way you want it to be as this cannot be changed after moving forward to development. If you have any questions or would like me to clarify the process further on the phone, please let me know. I understand it is a lot of information and decisions to make at one time.

    Leave a Comment:




    F/U email 
    Design | 2016-04-08 | Marvin A. | #48653 |

    2016-04-14 | marvin.a
    f/u email

    Leave a Comment:




    F/U email 
    Design | 2016-03-16 | Marvin A. | #47063 |

    Leave a Comment:




    LM 
    Design | 2016-03-03 | Marvin A. | #46235 |

    With receptionist.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-02-09 | Marvin A. | #44987 |

    Hello Dr. Kavanagh,

    Here is an updated version based on your feedback! We went with blue instead of the purple and edited a few things content wise that you brought up. Let me know what you think!


    Leave a Comment:




    Web Design Draft closed
    Task: New Project | 2016-02-05 | Marvin A. | #44850 |

    Hi Sachit,

    The doctor had some feedback:

    Said they like the design. He wants to go navy blue instead of the purple he requested.

    Use:

    “Family & Cosmetic Dentistry”
    Local number instead of 800
    Wants the hero image to be of his team

    Pics:
    fast braces -> just a smile with no braces
    More men
    Laser gum disease dentistry – pic of the actual laser machine and not the operatory
    comprehensive – a pic without the extraction forceps.


    2016-02-09 | developersachit
    Design already sent earlier

    Leave a Comment:




    Feedback via Phone 
    Design | 2016-01-18 | Marvin A. | #43961 |

    Called Dr. Kavanagh,

    Said they like the design. He wants to go navy blue instead of the purple he requested.

    Use:

    “Family & Cosmetic Dentistry”
    Local number instead of 800
    Wants the hero image to be of his team

    Pics:
    fast braces -> just a smile with no braces
    More men
    Laser gum disease dentistry – pic of the actual laser machine and not the operatory
    comprehensive – a pic without the extraction forceps.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-01-11 | Marvin A. | #43545 |

    Hi Dr. Kavanagh,

    Here is a draft based on our discussion.

    Let me know what you think!


    Leave a Comment:




    Design Draft closed
    Task: New Project | 2016-01-05 | Marvin A. | #43289 |

    Hi Sachit,

    This Dr. is a general dentist. His current site is (bellinghamsmiles.com). He would like to keep his logo.

    He chose the following colors: https://coolors.co/app/3d2a65-5b3a34-f4eed7-ffffff-ffffff

    He also likes the following sites: (http://mcminnvilledentalgroup.com/) and (http://peoriaorthodontist.com/)

    He said he is okay with having a darker site like the examples he provided. He doesn’t like white/whitespace. Doesn’t want to be cluttered as well. Don’t get too fancy as it may not relate to his target demographic.

    Feel free to adjust the colors I provided to work with the logo.


    2016-01-08 | developersachit
    Design sent!!

    Leave a Comment:




    Create Tempsite closed
    Task: Other | 2016-01-05 | Marvin A. | #43288 |

    General Dentist with videos. (XMLS should be titled to say it has videos)

    Compare their services vs ours. They do everything except LANAP. They do the laser, just not the brand.

    As far as the other content, try to make pages for them. Anything that has to do with Dr. Prager doing something like an accolade and etc. remove as Dr. Prager is retired and Dr. Kavanagh is taking over.

    The contact info is up to date on their site. They also have (360-671-4552) as their practice # as well as the toll free one on their site.

    Setup Videos. I will teach you how if you don’t already know.


    2016-02-10 | marvin.a
    Content looks very specific to practice. Need to talk to dr about the content.
    2016-02-10 | jan.w
    Missing Pages (Cont.): - Cosmetic Dentistry - Relaxation Dentistry & Comfort Amenities - Teeth Straightening - Options For Missing Teeth - Tips To Help You Keep Your Teeth - How We Save Your Teeth - Full-Mouth Restoration - Headache and Migraine Relief - Anti-Clenching & Grinding Appliance * Some pages are collections of links/content that refer to other existing links/content (similar to Patient Education).
    2016-02-10 | jan.w
    Missing Pages: - Inman Aligners - NuCalm

    Leave a Comment:




    Left Message w/ Receptionist 
    Design | 2015-12-21 | Marvin A. | #42712 |

    Client is with a patient. Will need to discuss the color scheme (way different than what they currently have), their logo, and Dr. Prager being on his site. Also if he is associated with Mill Creek Dental.


    Leave a Comment:




    Design Questionnaire 
    Design | 2015-12-21 | Marvin A. | #42711 |

    Dr. has sent me design questionnaire. Wants to go with the following colors:

    #3d2a65
    #5b3a34
    #f4eed7

    “Looking for an informative yet not too busy site. Friendly to Bellingham and it’s diversity.”


    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-12-15 | Marvin A. | #42547 |

    Hi Dr. Kavanagh,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny this afternoon to discuss your account and the experiences you have had with your previous company. I believe communication is key in the design phase, so I will try to be as thorough as possible..

    I’ve linked our Design Questionnaire below. The objective is to narrow down a style through visual examples, colors, and your target audience. If you have any problems accessing the Design Questionnaire, let me know.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    You should expect an additional email from me to setup a phone interview to go over your design questionnaire and any websites/examples you may like. At this time, I would also like to have a copy of your logo so we can design a website to compliment it..

    I look forward to working on this design with you. 


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2015-12-15 | Danny | #42520 |

    – Dr. David Kavanagh (very nice)
    – Website Makeover – Please read my “PHONE CONVERENCE” note to get an idea on his history and bad experience.
    – I think he has a new logo made already so request it from him.

    – please coordinate with dr guiding him on the process of launching the new site when it is ready. advise dr NOT to cancel with current company until we give him the go ahead to do so which is to get the domain transferred and site launched on our server (dns/ip)


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2015-12-15 | Danny | #42518 |

    Website: $2,500 + $49/m
    Mobile: $1,000 + $30/m
    Video: $20/m

    Dr.-Kavanagh-1
    2015-12-15 | chandra.t
    Charged.

    Leave a Comment:




    introduction package mailed 
    Notes | 2015-12-10 | Alec J. | #42266 |

    Leave a Comment:




    Phone Conference 
    Estimates | 2015-11-18 | Danny | #41341 |

    Dr. & I was able to finally connect. Current company wants to charge many things for updates because the design is very limited and is paying over $500/m for hosting. Went over the Gold & Platinum package but dr had a logo that he already paid someone to do and also an active social media account. I did go over the diff in platinum and he asked how it would limit it which it did not. Dr was very intrigued and we both built a connection/trust which dr had stated and that our pricing is very reasonable. He asked if i knew PBHS, gave him the disadvantages and difference bt us. Dr agreed. Dr wanted to get started. Emailed dr and explained the streamline process. Dr stated he wants to review the gallery/portfolio. Told dr to fax and the gallery/porfolio he can mention in the interview questionnaire prior to designer contacting him. Dr confirmed to move forward.

    Dr.-Kavanagh Dr.-Kavanagh
    2015-12-15 | danny.n
    cool. he said that the day i spoke to him too. hopefully he will this time. he was HOT.
    2015-12-15 | danny.n
    cool. he said that the day i spoke to him too. hopefully he will this time. he was HOT.
    2015-12-15 | justinn
    Dr is ready - gave him fax number - will fax right now
    2015-12-11 | justinn
    LM
    2015-12-11 | danny.n
    can you call to finalize. he was very hot and stated he was going to fax it over. been out of touch with him trying to get a hold of him. he's very nice.
    2015-12-07 | danny.n
    called. lm for the dr again. sent another email.
    2015-12-07 | danny.n
    sidekicked.
    2015-12-04 | danny.n
    sent email f/u again.
    2015-11-30 | danny.n
    called. lm on office vm. prob still off from thanksgiving weekend. sent dr an email as well.
    2015-11-20 | danny.n
    called. lm on office vm. sent dr an email.
    2015-11-19 | danny.n
    sidekicked
    2015-11-18 | danny.n
    sidekicked

    Leave a Comment:




    Initial Contact 
    Leads | 2015-11-16 | Danny | #41234 |

    Called. SPoke to Front. placed me on hold. dr was with a patient. she took my info down along with my availability. was very nice.


    2015-11-18 | danny.n
    ph conf scheduled to speak at 12pm during Dr's lunch time.
    2015-11-18 | danny.n
    Lisa called. LM for me to call back to schedule a ph conf with Dr. Kavanagh
    2015-11-17 | danny.n
    sent dr an email letting him know i had called yesterday and to setup a ph conf.

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: 2016-12-21
    Questionnaire: 2016-12-21
    Site Download/Site Sucker:
    Temporary Site: 2016-01-05
    Concept: 2016-05-05
    Approved: 2016-05-16
    Add to Upwork
    Add Developer to Temp Site
    Review: 2016-05-19
    Design # and Download:
    Image Optim: 2016-05-19
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2016-06-02
    Live Online:
    Analytics Setup: 2016-06-02
    Analytics Report or Jetpack Setup: 2016-06-02
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-05-05
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2016-05-27
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-12-15
    2015-12-15
    Mobile
    Fluid Responsive
    2015-12-15

    Videos
    2015-12-15

    Marketing
    2016-05-27

    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2015-12-15

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2016-05-26 | Danny | Adword Note for Adword Ph Conf.


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2015-11-18 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,749
    Monthly: $99


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Dental Videos

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Kavanagh Dr.-Kavanagh

    COMMENTS:

    2015-12-15 | danny.n
    cool. he said that the day i spoke to him too. hopefully he will this time. he was HOT.
    2015-12-15 | danny.n
    cool. he said that the day i spoke to him too. hopefully he will this time. he was HOT.
    2015-12-15 | justinn
    Dr is ready - gave him fax number - will fax right now
    2015-12-11 | justinn
    LM
    2015-12-11 | danny.n
    can you call to finalize. he was very hot and stated he was going to fax it over. been out of touch with him trying to get a hold of him. he's very nice.
    2015-12-07 | danny.n
    called. lm for the dr again. sent another email.
    2015-12-07 | danny.n
    sidekicked.
    2015-12-04 | danny.n
    sent email f/u again.
    2015-11-30 | danny.n
    called. lm on office vm. prob still off from thanksgiving weekend. sent dr an email as well.
    2015-11-20 | danny.n
    called. lm on office vm. sent dr an email.
    2015-11-19 | danny.n
    sidekicked
    2015-11-18 | danny.n
    sidekicked
    Leads | 2015-11-16 | Danny | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-11-18 | danny.n
    ph conf scheduled to speak at 12pm during Dr's lunch time.
    2015-11-18 | danny.n
    Lisa called. LM for me to call back to schedule a ph conf with Dr. Kavanagh
    2015-11-17 | danny.n
    sent dr an email letting him know i had called yesterday and to setup a ph conf.