Pioneer Peak Orthopedic Surgery

  • Alt. Contacts

    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 101668




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


    LATEST NOTES



    Add a Note
    CATEGORY:



    Add a Task
    CATEGORY:




    Add a Ticket
    CATEGORY:





    Start Cancellation







    Featured Images closed
    Ticket: Website | 2018-01-23 | Desirae.G | #116762 |

    The photos used as the 4 feat. services on the homepage should also match its individual page.

    1. Please add the image used on homepage as the featured image for each article (for example, feat. image for “sports injuries” should match what is on the homepage, same with “fracture care”, “joint replacement”, & “upper extremity injuries”).

    2. Inner hero image on each page should be of the skier below:
    https://21651-presscdn-pagely.netdna-ssl.com/wp-content/uploads/2017/12/4170027.jpg


    2018-01-25 | catherine.c
    emailed completed

    Leave a Comment:




    Add Job Descriptions closed
    Ticket: Website | 2018-01-23 | Desirae.G | #116758 |

    under PRACTICE INFO
    -add a new page and label “Job Openings”
    -add the following in a bulleted list:
    Front Office
    Medical Assistant
    Physician Assistant
    -link those above points in a NEW TAB to its corresponding documents attached below

    Front-Office-Job-Description PA-Job Medical-Assistant-Job-Description
    2018-01-25 | catherine.c
    emailed completed.

    Leave a Comment:




    add new form closed
    Ticket: Website | 2018-01-16 | Catherine C. | #115852 |

    add new patient forms – attached.


    2018-01-16 | catherine.c
    emailed completed.

    Leave a Comment:




    add forms closed
    Ticket: Website | 2018-01-04 | Catherine C. | #113845 |

    on this page: http://pioneerpeak.com/our-philosophy/new-patient-forms/

    add attached forms to site


    2018-01-16 | catherine.c
    Nina requested to remove these forms
    2018-01-04 | catherine.c
    emailed completed.

    Leave a Comment:




    add image to robotic arm page closed
    Ticket: Website | 2018-01-04 | Catherine C. | #113841 |

    On this page: http://pioneerpeak.com/mako-robotic-arm-assisted-surgery/

    Add attached image


    2018-01-04 | catherine.c
    emailed completed

    Leave a Comment:




    homepage edits closed
    Ticket: Website | 2018-01-03 | Catherine C. | #113603 |

    1. replace building photo on homepage with the one attached.

    2. 4 services boxes on homepage – find the same photos in shutterstock.  Use each one of these as the inner hero header for its section.


    2018-01-08 | catherine.c
    emailed completed.

    Leave a Comment:




    Email: Your DC is Live 
    Design | 2018-01-02 | Desirae.G | #113105 |

    Hello Dr. Montano and Nina,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://pioneerpeak.com

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Going Live Items closed
    Task: Social | 2018-01-02 | Desirae.G | #113106 |

    1. Please add domain(s) to statuscake.com
    2. Complete 301 Redirects
    3. Add Favicon in Customizer
    4. Setup Analytics
    5. Run theme images through ImageOptim or Optimizilla

     
    – http://pioneerpeak.com/orthopedic-doctor/
    – http://pioneerpeak.com/orthopedic-office/
    – http://pioneerpeak.com/testimonials/
    – http://pioneerpeak.com/providers/
    – http://pioneerpeak.com/patient-education/
    – http://pioneerpeak.com/patient-forms/
    – http://pioneerpeak.com/contact-us/
    – http://pioneerpeak.com/education/physical-therapy/
    – http://pioneerpeak.com/education/joint-replacement-and-preservation/
    – http://pioneerpeak.com/education/arthroscopy/
    – http://pioneerpeak.com/education/orthopedics/
    – http://pioneerpeak.com/education/fracture-care/
    – http://pioneerpeak.com/education/hip-replacement/
    – http://pioneerpeak.com/education/juvenile-cartilage-transplants/
    – http://pioneerpeak.com/education/partial-knee-replacement/
    – http://pioneerpeak.com/education/total-knee-replacement/
    – http://pioneerpeak.com/education/visco-supplementation/
    – http://pioneerpeak.com/wp-content/uploads/2014/07/New-Patient-Forms-Full-Packet-to-include-insurance.pdf


    2018-01-03 | developerdeepak
    #2, 3 and 5 done.
    2018-01-02 | catherine.c
    FTP:
    michaelmontano
    slonLuInmecfaiwa

    Leave a Comment:




    Email: Your Website is Live 
    Design | 2018-01-02 | Desirae.G | #113102 |

    Hello Dr. Montano and Nina,

    Congratulations! Your website is live and accessible to the public.

    Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form.

    URL: http://pioneerpeak.com

    If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking “Login.” We welcome any questions regarding the website editor.

    Thank you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Old Domain Info 
    Notes | 2017-12-27 | Desirae.G | #112245 |

    Name Server: NS51.DOMAINCONTROL.COM
    Name Server: NS52.DOMAINCONTROL.COM

    184.168.47.225

    1 aspmx.l.google.com 173.194.70.26
    United States Portage, Wisconsin US
    Google Inc. (AS15169) 60 min Blacklist Check SMTP Test
    1 aspmx.l.google.com 2607:f8b0:4003:c05::1b 60 min Blacklist Check
    5 alt1.aspmx.l.google.com 173.194.219.26
    United States Mountain View, California US
    Google Inc. (AS15169) 60 min Blacklist Check SMTP Test
    5 alt1.aspmx.l.google.com 2607:f8b0:4002:c03::1b 60 min Blacklist Check
    5 alt2.aspmx.l.google.com 173.194.175.26
    United States Mountain View, California US
    Google Inc. (AS15169) 60 min Blacklist Check SMTP Test
    5 alt2.aspmx.l.google.com 2607:f8b0:400d:c0b::1b 60 min Blacklist Check
    10 aspmx2.googlemail.com 173.194.219.26
    United States Mountain View, California US
    Google Inc. (AS15169) 60 min Blacklist Check SMTP Test
    10 aspmx2.googlemail.com 2607:f8b0:4002:c03::1b 60 min Blacklist Check
    10 aspmx3.googlemail.com 173.194.175.26
    United States Mountain View, California US
    Google Inc. (AS15169) 60 min Blacklist Check SMTP Test
    10 aspmx3.googlemail.com 2607:f8b0:400d:c0b::1a 60 min


    Leave a Comment:




    Going Live Update 
    Notes | 2017-12-27 | Desirae.G | #112220 |

    Emailed Nina that we replaced the hero image and asked if she is ready to go live.


    2017-12-28 | desirae.g
    Update - Nina said Dr. Montano has access and she is not able to change the settings, so I told her to let me know if they need help.
    2017-12-27 | desirae.g
    Update - Nina does not have access to the domain but will try to get a hold of Dr. Montano. I provided her with the A record to change in the meantime.
    2017-12-27 | desirae.g
    We do not have access to the domain. Emailed Nina to request credentials.

    Leave a Comment:




    team photo added closed
    Task: Website | 2017-12-19 | Catherine C. | #111167 |

    this photo: https://www.dropbox.com/s/7mp02rh9cx5elwl/teamphoto.jpg?dl=0

    added to this page: http://michaelmontano.360sites.net/our-providers/


    Leave a Comment:




    Edits closed
    Ticket: Website | 2017-12-19 | Desirae.G | #111085 |

    HERO
    -replace bg image with the one attached below (keep the color overlay)

    CHARLES HAGGERTY
    -add bio attached below

    HAG-BIO
    2017-12-27 | desirae.g
    The new image should fit in the inner page hero. Please replace.
    2017-12-26 | developershafiq
    For inner page hero: Issue with dimension of photo , the size of hero inner image is 1600*270 given photo with person is not fitting
    2017-12-21 | desirae.g
    Please also replace the inner page hero and make sure you can see the person in the photo.

    Leave a Comment:




    Notified Nina 
    Notes | 2017-11-14 | Desirae.G | #104781 |

    emailed Nina on November 8th that the side menu has been added. No response yet.


    Leave a Comment:




    PSD to WP: Michael Montano closed
    Design Task: Development | 2017-11-03 | Desirae.G | #101970 |

    URL: michaelmontano.360sites.net

    Please develop a side menu for all inner pages based on provided PSD in dropbox, “montano-sidemenu-3”. FTP and credentials have been confirmed.

    Below are specific instructions:

    -add the new sidemenu to all pages EXCEPT: Contact Us, Pay My Bill
    -the menu items will vary depending on which page you are on…
    For example, all pages under “Our Providers” should include all menu items under Our Providers. The menu items on all pages under “Practice Info” should reflect all sub-menu items, etc…
    -please reference https://www.handtoshouldersurgery.com/orthopedic-surgeons/ as an example
    -please LINK ALL BUTTONS CORRECTLY

    Desirae
    desirae.g@optimized360.com


    2017-11-07 | desirae.g
    Task was not completed. Emailed a list of fixes.
    2017-11-04 | developerbrijesh
    we have add the new sidemenu to all pages EXCEPT: Contact Us, Pay My Bill please check
    . Note - for this task We have need create a file with name sidebar.php and also edit inex.php file if you have any other suggestion then please tell us
    Thanks

    Leave a Comment:




    Email: Design Approval 
    Design | 2017-11-03 | Desirae.G | #101969 |

    Hello Dr. Montano and Nina,

    Your design for the new side menu has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/11/montano-sidemenu-3.jpg

    Please allow up to 1 week for this to be developed and added to your website. I will let you know once it is done.

    Thank you!


    Leave a Comment:




    Drop-Down Menu closed
    Task: Website | 2017-11-03 | Desirae.G | #101963 |

    Please show drop-down menu on hover.

    *make sure you are still able to click on “Our Providers” and also the sub-menus under it.


    2017-11-03 | catherine.c
    closing. Desirae will notify client not possible with our code.

    Leave a Comment:




    New Section Design 
    Notes | 2017-11-02 | Desirae.G | #101694 |

    Sent to Nina for a decision and approval.


    2017-11-02 | desirae.g
    Nina likes #3. Asked for approval.

    Leave a Comment:




    New Section closed
    Task: Website | 2017-11-01 | Desirae.G | #101311 |

    Client would like to add a sidebar menu to all pages.

    Please charge a one-time fee of $299.


    2017-11-02 | chandra.t
    Charged.

    Leave a Comment:




    Add New Section 
    Notes | 2017-11-01 | Desirae.G | #101281 |

    Nina asked about adding a sidebar menu. Quoted her $299.


    Leave a Comment:




    Edits 
    Notes | 2017-10-26 | Desirae.G | #99380 |

    Nina sent a Word doc of content to add which I was able to complete myself.


    Leave a Comment:




    Header closed
    Task: Website | 2017-10-26 | Desirae.G | #99378 |

    HEADER
    1 -add the following phone # to the right of the menu bar and increase font size by 3 points:
    (907) 707-1671
    2. -add Facebook icon next to phone # and link to https://www.facebook.com/Pioneer-Peak-Orthopedics-LLC-1761924037428471/


    2017-10-30 | catherine.c
    #2 - move FB icon to the right of phone #. Comment out Vimeo & twitter icons. Link FB icon to separate window: https://www.facebook.com/Pioneer-Peak-Orthopedics-LLC-1761924037428471/

    Leave a Comment:




    Follow Up 
    Notes | 2017-10-23 | Desirae.G | #97906 |

    Looks great. I will update all the pages and send you over all the changes next week. There will be a lot of updating to each section.

    Thanks,
    Nina


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2017-10-20 | Desirae.G | #97870 |

    Hello Dr. Montano and Nina,

    Your website is ready for your review and to further customize.

    This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have.

    Temporary URL: http://michaelmontano.360sites.net

    If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.

    Schedule a Call: https://calendly.com/optimized360/calls

    Thank you!

    Desirae
    desirae.g@optimized360.com


    Leave a Comment:




    Fixes closed
    Task: Website | 2017-10-20 | Desirae.G | #97601 |

    CONTACT US
    -form: add a black border around each field box
    -remove extra padding below the contact form

    LOGO
    -add a “zoom in” effect instead of a “fly in from the bottom”

    OUR SERVICES
    -add a drop shadow behind the small mountain (refer to screenshot below)
    -add a “slide in” effect to the big mountain (refer to screenshot below)

    HERO IMAGE
    -add parallax

    HOME; TESTIMONIALS
    -add a button labeled “Read more” and link to http://michaelmontano.360sites.net/testimonials/
    -increase line height spacing
    -add a button labeled “Review us on Google!” and link to https://www.google.com/maps/place/Pioneer+Peak+Orthopedics/@61.5628804,-149.2579184,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0x90ee53bc1244948b!8m2!3d61.5628804!4d-149.2557297!9m1!1b1

    MOBILE; ARE YOU READY TO RUN
    -decrease font size for “are you ready to run?” and phone # for MOBILE ONLY (phone # currently runs into the second line…)

    MOBILE; FEAT. SERVICES
    -decrease size of each box so it is 2 boxes per row

    MOBILE; INNER HERO
    -remove inner page hero for MOBILE ONLY


    2017-10-20 | desirae.g
    Thank you! Closing this.
    2017-10-20 | rod.l
    These are completed with a few exceptions: 1. The mountain is an image, adding a shadow would create a shadow around a rectangle. You can send in an image with a shadow to replace this one. 2. Services section was not done with Divi, devs must take this one and add some Javascript to make this work. 3. "Are you ready to run" what should be the max size? If the mobile device is too small, the number will always drop down to the second line. 4. Services boxes were coded as standard LIs. It would be best to recode them using Bootstrap but this will take some time. Please let me know!

    Leave a Comment:




    301’s 
    Notes | 2017-10-18 | Desirae.G | #96955 |
    urllist-11

    Leave a Comment:




    PSD to WP: Michael Montano closed
    Design Task: Development | 2017-10-11 | Desirae.G | #95380 |

    URL: michaelmontano.360sites.net

    Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed.

    Include hover effects in appropriate areas and link all buttons/links to related pages.

    Below are specific instructions:

    All buttons – hover effect of your choice
    All headers – same blue color in design
    All a-tags – same blue color in design
    Inner pages – hero image 1/4 size; include logo

    Desirae
    desirae.g@optimized360.com


    2017-10-18 | desirae.g
    Will email you a list of fixes.
    2017-10-13 | developerbrijesh
    we have competed project on live server please check and give your feedback.
    michaelmontano.360sites.net
    2017-10-11 | developerbrijesh
    we have started work at our local server

    Leave a Comment:




    Email: Design Approval 
    Design | 2017-10-11 | Desirae.G | #95379 |

    Hello Dr. Michael Montano,

    Your design has been approved!

    Approved concept URL: https://360controlpanel.com/wp-content/uploads/2017/10/pioneer-peak.jpg

    If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you’d like to mention onto the site. You’ll get more opportunities to review the site and make additional changes as well.

    Thank you!


    Leave a Comment:




    Design Draft Feedback 
    Design | 2017-10-10 | Desirae.G | #94764 |

    “It looks really good so far!”


    2017-10-11 | desirae.g
    "I think it looks really. I like the softness of it."
    2017-10-10 | desirae.g
    Asked for approval.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2017-10-09 | Desirae.G | #94235 |

    Hello Nina,

    I hope you enjoyed your weekend! Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time.

    Looking forward to your feedback!


    Leave a Comment:




    New Design closed
    Task: Other | 2017-10-02 | Desirae.G | #92354 |

    *Current website: http://pioneerpeak.com/ (“out dated”; does not like colors, does not want the mountains to be main focus, does not like circles; does not like traditional font)

    Examples:
    https://www.afoc.com/ (LIKES: layout, colors, modern font, slider, images, layout; DISLIKES: menu at the bottom)
    ***http://www.enhanceorthopedicsurgery.com/ (LIKES: layout, font, muted colors but could be a little more white, clean; DISLIKES: did not mention)

    LAYOUT
    -full width
    -sectional
    -clean
    -easy to navigate
    -very organized

    FEEL
    -modern
    -medical
    -easy to read

    COLORS
    -same as logo but PASTEL/muted (blues, greens, maybe add an accent of orange/yellow)
    -light bg dark text

    IMAGES
    -people being active
    -wants to include images of Alaska but does not want it to be the main focus
    -search “Pioneer Peak Alaska” in Shutterstock for mountain images

    CONTENT
    -organized

    OTHER NOTES
    -use the same logo attached below but make colors more pastel
    -same photos & content
    -doesn’t like circles for the featured services
    -wants modern fonts
    -no Twitter
    -demographic: age 40+
    -does not want to feature a specific doctor on homepage but rather Pioneer Peak as a whole


    Leave a Comment:




    Design Notes 
    Design | 2017-10-02 | Desirae.G | #92332 |

    *Current website: http://pioneerpeak.com/ (“out dated”; does not like colors, does not want the mountains to be main focus, does not like circles; does not like traditional font)

    Examples:
    https://www.afoc.com/ (LIKES: layout, colors, modern font, slider, images, layout; DISLIKES: menu at the bottom)
    ***http://www.enhanceorthopedicsurgery.com/ (LIKES: layout, font, muted colors but could be a little more white, clean; DISLIKES: did not mention)

    LAYOUT
    -centered but not in a box
    -clean
    -easy to navigate
    -very organized

    FEEL
    -modern
    -medical
    -easy to read

    COLORS
    -same as logo but PASTEL/muted (blues, greens, maybe add an accent of orange/yellow)

    IMAGES
    -people being active
    -wants to include images of Alaska but does not want it to be the main focus

    CONTENT
    -organized

    OTHER NOTES
    -same logo
    -same photos & content
    -doesn’t like circles for the featured services
    -wants something very modern but easy to navigate for older patients
    -wants modern fonts
    -no Twitter
    -demographic: 40+
    -does not want to feature a specific doctor on homepage but rather Pioneer Peak as a whole
    -wants each doctor to have his/her own page


    Leave a Comment:




    DQ Submission 
    Design | 2017-10-02 | Desirae.G | #92188 |

    Your Name Nina Caterinichio
    Desired Domain(s) pioneerpeak.com
    Do you have an existing Site? Yes
    Practice Name Pioneer Peak Orthopedics
    Tagline (slogan) Get back Up To Your Peak
    Practice Address Street Address: 2490 S Woodworth Lp
    Street Address Line 2: 200
    City: Palmer
    State / Province: AK
    Postal / Zip Code: 99645
    Country: United States
    Practice Telephone (907) 7071671
    E-mail for Patients contact@pioneerpeak.com
    Will you be the decision maker during this process? Yes
    Sections Featured Services
    Testimonials
    Contact Form
    Office Map
    Doctor’s Bio
    Office Summary
    Overall Feel Modern
    Corporate/Business
    Hospital/Clinic
    Please Give us Examples of Websites You Like https://www.charlotteradiology.com/ https://www.afoc.com/?omg_oi
    Light or Dark Light Background (dark text)
    Neutral
    Pastels
    Image Types People
    Specialty (Medical, Dental…)
    Ethnicity Caucasian
    Age Group Children
    Teen
    Adults
    Elderly
    Demographic Working Class
    Upscale
    Specialty Orthopedics


    Leave a Comment:




    301’s 
    Notes | 2017-09-28 | Desirae.G | #91417 |

    Leave a Comment:




    Customize Tempsite closed
    Task: Website | 2017-09-28 | Desirae.G | #91409 |

    Please copy/paste all content & images from existing site, pioneerpeak.com to tempsite:

    michaelmontano.360sites.net

    -you have been added as an admin
    -please format the menu EXACTLY as the existing site


    2017-10-02 | developersohan
    ok
    2017-10-02 | desirae.g
    Please format the menu items THE SAME as existing site, http://pioneerpeak.com/ (include all drop-down menus as well)
    2017-09-29 | desirae.g
    FTP credentials have been added.

    Leave a Comment:




    Email: Design Introduction 
    Design | 2017-09-28 | Desirae.G | #91382 |

    Hello Nina and Dr. Montano,

    My name is Desirae and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    If you have not already, please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    URL: https://form.jotform.com/61947943668171

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    Schedule a Call:
    https://calendly.com/360-desiraeg

    I look forward to working on this design with you!

    Desirae
    desirae.g@optimized360.com 


    Leave a Comment:




    Create Temp Site closed
    Task: Social | 2017-09-28 | Desirae.G | #91383 |

    Please create temporary site and include client original content (if any).


    2017-09-28 | desirae.g
    Tempsite created. Will add FTP credentials and submit a ticket to customize. Closing.

    Leave a Comment:




    Internal Edit closed
    Task: Website | 2017-09-27 | Chandra | #91294 |

    Please remove the background from both the Homepage and Contact us page Jotforms.


    2017-09-28 | developerbrijesh
    we have fix this issue. Please check.If you want any correction then tell us and also provide us with the admin detail and FTP password.
    2017-09-28 | chandra.t
    Comments and Submit fields.
    2017-09-28 | chandra.t
    Edges are blocked/cut off on Homepage form, please correct.
    2017-09-27 | developerbrijesh
    I have remove the background from homepage and contact page please check

    Leave a Comment:




    Revision Request closed
    Ticket: Website | 2017-09-27 | Danny | #91291 |

    1. Homepage – remove the doctors rotating on the front
    2. Replace homepage background photo with this one:
    https://www.dropbox.com/s/nbxydi0igmyeb1q/shutterstock_159416936.jpg?dl=0
    Crop photo so it is in the same placement as old mountain photo.
    3.  “Get back up to your peak” – change to Open Sans Google font
    4.  Create “Providers” page, use coming soon… text.  Add under “About” below Testimonials.
    5.  Remove the facebook and twitter icons from the top.
    6.  Homepage – under Dr. Montanos bio the verbiage needs to be changed from “board eligible” to “board certified”

     

     

    ORIGINAL TICKET:

    Please only work on the changes that is within the current monthly updates. Client is aware that design-related request are not included. I’ve quoted her for a Web Makeover already which is pending on her response. Please email Nina once done and let her know what was completed below and what was not: nina@pioneerpeak.com

    “The overall look needs to be cleaned.

    The font modernized
    The doctors rotating on the front need to be removed
    The background needs to be full color and no sienna
    “Get back up to your peak” needs to be in a modern font and not in a box
    ** The moutains and the round buttons need to have clear separation. The round buttons don’t match the sienna background
    Under About we need to list PROVIDERS and under provider list each provider that will take them to their own page where people can read about each doctor OR under providers make each bio clickable that will take them to a seperate page to read about each provider.

    Remove the facebook and twitter icons from the top.

    ** The round buttons are weird
    ** When you click on “Make an appointment” it takes you to the contact us tab. That seems like an extra step that can be eliminated
    ** Sports medicine takes you…not sure where… Something that talks about Physical Therapy

    I don’t mean to be rude but the website looks a little dated and we want a nice fresh and modern feel

    Also, under Dr. Montanos bio the verbiage needs to be changed from “board eligible” to “board certified” ASAP”


    2017-10-03 | catherine.c
    Emailed Nina to confirm edits and clarify ** items.
    2017-09-29 | catherine.c
    1 - Doctor's section was suppose to stay on homepage. Only photos should have been removed. Please place doctor section with bios back on homepage.
    2 - make mountain background photo more faded so you can see the top menu and services circles.
    6 - text needs to be updated after doctor bios placed back on homepage
    2017-09-28 | catherine.c
    admin101668
    1$W2Jn&^afBUaDvg6mEkjfUf

    FTP:
    pioneerpeak.com
    U: c3cb2962628685
    P: I6{mNFSQ

    Leave a Comment:




    Website Makeover closed
    Task: New Project | 2017-09-27 | Danny | #91289 |

    – Nina (she’s new and taking over). Originally wanted to make changes with Jessica but I had reocmmended to redo the entire site instead. She didn’t like the current site for many reasons which is a matter of taste which I pionted out that was what dr approved and liked but respected her opinion “indirectly” telling her.

    – i showed her some recent work and current project which she said she “loved!”
    – sent her questionnaire already to fill out, she will let me know what day/time would work.

    She’s overall very nice but particular with what she wants. Send intro email tomorrow not today. Thanks.


    2017-09-29 | desirae.g
    Nina scheduled a call for Monday, October 2nd @ 10:30 am PST

    Leave a Comment:




    Website Makeover (New Order) closed
    Task: Accounting | 2017-09-27 | Danny | #91287 |

    Web Makeover: 2 installments of $750

    charge next Monday


    2017-09-27 | chandra.t
    Set to charge 10/2/17.

    Leave a Comment:




    Revision Request 
    Leads | 2017-09-27 | Danny | #91225 |

    Please only work on the changes that is within the current monthly updates. Client is aware that design-related request are not included. I’ve quoted her for a Web Makeover already which is pending on her response. Please email Nina once done and let her know what was completed below and what was not: nina@pioneerpeak.com

    “The overall look needs to be cleaned.

    The font modernized
    The doctors rotating on the front need to be removed
    The background needs to be full color and no sienna
    “Get back up to your peak” needs to be in a modern font and not in a box
    The moutains and the round buttons need to have clear separation. The round buttons don’t match the sienna background
    Under About we need to list PROVIDERS and under provider list each provider that will take them to their own page where people can read about each doctor OR under providers make each bio clickable that will take them to a seperate page to read about each provider.

    Remove the facebook and twitter icons from the top.

    The round buttons are weird
    When you click on “Make an appointment” it takes you to the contact us tab. That seems like an extra step that can be eliminated
    Sports medicine takes you…not sure where… Something that talks about Physical Therapy

    I don’t mean to be rude but the website looks a little dated and we want a nice fresh and modern feel

    Also, under Dr. Montanos bio the verbiage needs to be changed from “board eligible” to “board certified” ASAP”


    Leave a Comment:




    Re-Design Inquiry closed
    Task: Sales | 2017-09-21 | jessica.c | #89451 |

    Nina would like to make major changes to the layout and design of the site. Basically a re-design. Please give her more information. Cell # 907-830-5311


    2017-09-27 | danny.n
    "I love all of those! Much better than what we have. Lets do a makeover. 2 installments of $750 "
    2017-09-27 | danny.n
    Quoted her $1,500.
    2017-09-25 | danny.n
    called. lm for her to let her know i never got her email and also her response to my email. not sure if here email is working.
    2017-09-25 | danny.n
    didn't get her email so I had sent her an email to reply to confirm. WIll call her in a bit to see if she got my email.
    2017-09-25 | danny.n
    Ticket has been completed. Closing ticket.
    2017-09-25 | danny.n
    Spoke to Nina, she's new to the clinic. I've added her to alt contact. She was looking to make some changes to bio and images, wasn't sure how that was done. She said she didn't talk to Jessica which i thought she did. I gave her an overview of what is included in the Dr's package and also what type of design he has and the process he went through. Told her to lets send over the list of changes, I will review with the designer and see what we can do based on her request. If it is extensive and goes into a design change, I will quote her accordingly. Told her that worst case scenario if its makeover, current clients does get a discounted rate. Told her site is over 3 years old so it is borderline a makeover to update new features/functions that was not available 3-4 years ago. Gave her my direct line and email so she can send to me to review and get back to her.

    Leave a Comment:




    CC Update 
    Accounting | 2017-09-19 | Chandra | #88881 |

    Doctor updated CC via fax (Visa ending in 2544).


    Leave a Comment:




    change email – jotform closed
    Ticket: Website | 2017-07-24 | Catherine C. | #80183 |

    Update forms on website to these emails:

    kori@pioneerpeak.com
    cheryl@pioneerpeak.com


    2017-07-24 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2017-04-20 | Catherine C. | #74055 |

    My name is Jordon Ashe, I had the Bankart procedure performed last year and I recently had the Laterjet procedure done by Dr. Haggerty after the Bankart failed. In my experience the Bankart procedure was less painful in the first month than the Laterjet, however; my range of motion was less than half of what I experienced with the Laterjet. I would recommend the Laterjet because the recovery time is much less and I feel that it is a stronger repair. I fell just once on ice and I dislocated my shoulder once again after the Bankart and I was back to square one. The Laterjet seems to be much more stable of a procedure and I would recommend it to anyone.


    2017-04-20 | catherine.c
    emailed completed.

    Leave a Comment:




    add review closed
    Ticket: Website | 2017-04-10 | Catherine C. | #73344 |

    My name is Marty Green and am 53 years old. I am writing this because
    my recent surgery with Dr. Haggerty was nothing short of miraculous. It was my
    seventh surgery on my left shoulder. Dr haggerty came highly recommended by my
    physical therapist, so I followed her advice and am very glad I did. While
    everyone else was terrified by the condition my shoulder, Dr. Haggerty was not
    and was confident he could fix it. He listened to me with true concern and
    immediately started the process to getting me better. Not only was the surgery a
    complete success, but the healing is amazing, it is almost like I didn’t have
    surgery at all!! Very little if any swelling and one tiny little bruse!! I just
    wish Dr. Haggerty would have been around to do my other surgeries,I am sure that
    it wouldn’t have taken so many to get it right. I would highly recommend Dr.
    Haggerty and the folks at pioneer peak orthopedic. The staff is extremely
    friendly and are very good at what they do as well


    2017-04-10 | catherine.c
    emailed completed.

    Leave a Comment:




    remove services closed
    Ticket: Website | 2017-03-13 | Catherine C. | #71320 |

    Under “Services”, can you please remove “Physical Therapy” and “Spine Disorders”.


    2017-03-13 | catherine.c
    emailed Lori completed.

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2017-03-09 | Catherine C. | #71166 |

    add this testimonial – https://www.dropbox.com/s/yuidgekth08hfuc/Russell%20Tanner%20Testimonial.pdf?dl=0


    2017-03-10 | catherine.c
    emailed completed.
    2017-03-10 | developerbrijesh
    we have added testimonial please check
    2017-03-09 | catherine.c
    http://pioneerpeak.com/wp-admin/
    U: admin101668
    P: b9i(C)N8E8Ey4dT&!d8OucM@
    2017-03-09 | catherine.c
    please retype this PDF. Was not able to convert to Word doc.
    2017-03-09 | catherine.c
    please retype this PDF. Was not able to convert to Word doc.

    Leave a Comment:




    Add Testimonial closed
    Ticket: Website | 2017-01-25 | Catherine C. | #67955 |

    Please add to this page as the first testimonial  – http://pioneerpeak.com/testimonials/

    I met with Dr. Montano after my primary physician informed me based on X-rays that I may need a hip replacement. My first visit inspired great confidence in Dr. Montano and his staff and I have been impressed and encouraged since. Dr. Montano was conservative in presenting treatment options and left follow-up visits and treatment options up to me. With my hip situation deteriorating, I decided to have a total replacement and I have not been disappointed. The surgery went well, post-op has been uneventful and physical therapy is going well. The results so far have exceeded my expectations as I have been mostly pain free after 2 weeks and it appears that I am ahead of schedule with rehabilitation. My thanks to Dr. Montano and the staff at Pioneer Peak Orthopedic. I would not hesitate to use their services again and I would highly recommend them to anyone else.
    – Jay Burke


    2017-01-31 | catherine.c
    Emailed doctor completed.
    2017-01-27 | sanjay.d
    New Testimony updated! kindly review.
    2017-01-27 | alec.j
    Roberto, this ticket needs an immediate update!

    Leave a Comment:




    update new patient form closed
    Ticket: Website | 2016-12-14 | Catherine C. | #65260 |

    replace current patient form with this one attached.

    New-Patient-Forms-Full-Packet-to-include-insurance
    2016-12-14 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    fax number & forms link closed
    Ticket: Website | 2016-11-18 | Catherine C. | #63598 |

    1. Please update our website with fax 907-707-1675 on “contact us” page

    2. Move Testimonials under About. Move Patient Forms to top menu.


    2016-11-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-18 | developerbrijesh
    website updates with fax

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2016-11-11 | Catherine C. | #63034 |

    I saw Dr. Montano for a right hip replacement. I am pleased to say that I left the hospital the first day post-op, because I was feeling so good. Dr. Montano is very well educated in his field of orthopedics, but most of all, Dr. Montano is personable. He cares about his patients. He is easily approached with questions, concerns, and he listens very well. I would highly recommend him to anyone needing orthopedic surgery. All that being said, I hope I only see him again socially! However, if I ever need surgery in the future, I know a good doctor that I will definitely turn to again.

    MARGARET GERMAN-SAPORITO

    11-8-2016


    2016-11-11 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2016-10-24 | Catherine C. | #61766 |

    In reference to the care at Pioneer Peak Orthopedics, LLC, for my broken clavicle, I found that the service and care was, and is very professional and the dedication of the staff is exemplary and outstanding…they go above and beyond. I would be more than happy and pleased to give a positive reference to anyone that needs their care at their clinic. Dr. Montano’s surgical skill in the repair of my clavicle fracture was outstanding. His personal concern left me with a positive outcome to give Pioneer Peak Orthopedics an outstanding reference.

    — Donald Gott


    2016-10-24 | chandra.t
    Ticket has been completed. Closing ticket.
    2016-10-24 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-10-19 | Alec J. | #61548 |

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2016-10-19 | Catherine C. | #61528 |

    I recently had a total hip replacement surgery with Dr Montano. I am so happy to share the great experience that I’ve had. I contacted the office by email and was pleased by the quick response I got with a phone call. I was able to schedule an appointment in a very timely basis. Dr. Montano was extremely personable. He made a point of explaining the procedure in detail. He answered all my questions. I felt confident in him and have not been let down at any point. I’m doing great!! I progressed rapidly from a walker to a cane, and was able to return to my part time job on my three week anniversary of my surgery. That’s “pretty good”! He and his entire staff are great additions to our valley medical community.

    – Patty Harrison


    2016-10-19 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2016-10-11 | Catherine C. | #60954 |

    Clara Whitney 10/05/2016
    I’m so glad I found Pioneer Peak Orthopedics and Dr. Haggerty. I’m very happy with my overall care and have every confidence my shoulder surgery will be a success. My husband likes him too and that’s very important to me.


    2016-10-11 | catherine.c
    Leaders, forgive me but please cancel this request.

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2016-10-04 | Catherine C. | #60458 |

    Thank you Dr Montano! You are not only a great Dr. but you have compassion. We will continue to keep recommending you! Caden ended 108 in the National Teen Masters Bowling event. He was faced with 3 very unfortunate happenings (non of which we had any control over) which were very disheartening. However, his ankle did great thanks to you. He recieved a very small amount of scholarship money, but learned a lot! We truly appreciate you! — Cheryl Price


    2016-10-04 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    add testimonial closed
    Ticket: Website | 2016-10-03 | Catherine C. | #60326 |

    I am so delighted with the surgery that Dr. Montano performed on my total hip replacement. I went from being in excruciating pain every day, to pain-free within two weeks after surgery. Dr. Montano has wonderful bedside manners. He is sensitive, caring and knowledgeable. He is an incredible doctor!!!! I would highly recommend him to anyone who needs a total hip replacement.


    2016-10-03 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-03 | catherine.c
    CAROL RYAN-AUBE

    Leave a Comment:




    contact Lori closed
    Task: Website | 2016-09-29 | Catherine C. | #60197 |

    Dear Support Staff, I actually don’t see the changes. We are missing our 3rd surgeon’s picture and bio.

    Additionally, I do see where there are two little dots to click to switch providers. Except, I don’t think they are very visible and I was really hoping that they all appeared at the same time. Our patients would have to scroll down.

    Let me know if I confused you.


    2016-09-30 | chandra.t
    Added Dr. Strohmeyer to home page slider (had to reduce his bio on the home page as it was getting cut off). You can click on dots on the images of the providers slider.
    2016-09-29 | catherine.c
    Left message with front office for Lori call back - go over email she sent.

    Leave a Comment:




    remove text closed
    Ticket: Website | 2016-09-27 | Catherine C. | #59971 |

    1. Can you remove the following from……
    ….preservation in Palmer
    ….during a Palmer joint replacement

    this page
    http://pioneerpeak.com/education/joint-replacement-and-preservation/


    2016-09-27 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add Doctor & Hip Page Adjustment closed
    Ticket: Website | 2016-09-26 | Belinda | #59912 |

    1. Please add new doctor photo with biography:

    Dr. Gregory Strohmeyer is an orthopaedic surgeon who was born and raised in Palmer, Alaska. He is the Matanuska Susitna Valley’s only specialty trained fracture surgeon. After graduating from Colony High School where he was a four-year varsity letter hockey player, Dr. Strohmeyer attended Montana State University where he studied biochemistry and graduated with high honors. He then attended Northwestern University in Chicago, Illinois for medical school. Following medical school, Dr. Strohmeyer completed his orthopaedic residency at the University of New Mexico in Albuquerque, New Mexico where he received a broad education in orthopaedic surgery. After residency, due to his interest in broken bones, he pursued an additional year of training in orthopaedic trauma with the Orthopaedic Trauma Surgeons of Northern California in Roseville, California. During his fellowship year, Dr. Strohmeyer studied the most up to date techniques for treatment of complex fractures in the upper and the lower extremities, as well as the pelvis and acetabulum. He gained experience treating post- traumatic complications including non-unions (where the bone doesn’t heal), malunions (where the bones heal in an abnormal position), post-operative infections, and post traumatic arthritis. His fellowship also gave him expertise in hip arthroplasty surgery, including the direct anterior approach for total hip replacement, as well as exposure to revision total hip arthroplasty. In addition to treating fractures, Dr. Strohmeyer interests include total knee replacement, shoulder and knee arthroscopy, foot and ankle surgery, pediatric orthopaedics, and hand surgery. Throughout Dr. Strohmeyer’s education, he has been active in research and has been published in multiple journals including Orthopaedic Knowledge Online Journal, Foot and Ankle International, Journal of Pediatric Orthopaedics, and the Journal of Shoulder and Elbow Surgery.

    Dr. Strohmeyer is excited to be home in Palmer and is accompanied by his wife Cindy, who was also
    raised in the Mat-Su Valley. They are joined by their two sons Carter and Andy. When not practicing medicine, Dr. Strohmeyer enjoys hunting, fishing, flying, backcountry snowmachining, playing hockey, snowboarding, and mountain biking. He is eager to have the opportunity to return home and serve the community he was raised in.

    2. Hip and Knee Treatment Post – remove “in Palmer” and “Palmer” under FAQ section.


    2016-09-28 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-28 | catherine.c
    Thanks! Looks good. I think they might be referring to this page.
    http://pioneerpeak.com/education/hip-replacement/
    I removed the references to Palmer. Thank you!
    2016-09-28 | robert.b
    Bio and picture done, I do not see “in Palmer” and “Palmer” under FAQ section of the Hip and Knee Treatment Post .
    2016-09-28 | desirae.g
    Robert, please notify Catherine of this ticket/comment.
    2016-09-28 | robert.b
    Bio and picture done, I do not see “in Palmer” and “Palmer” under FAQ section of the Hip and Knee Treatment Post .
    2016-09-27 | catherine.c
    I will forward to you. THanks!
    2016-09-27 | catherine.c
    use new photo emailed to support.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-09-09 | Alec J. | #58815 |

    Leave a Comment:




    web edits closed
    Ticket: Website | 2016-09-06 | Catherine C. | #58620 |

    can you please update our website (Pioneer Peak Orthopedics) with Dr Haggerty’s picture. I have attached the picture to replace the one where he is in a suit.

    Additionally, I have attached some testimonials for you to upload.

    Last, Can you add our New Patient Forms as well?


    2016-09-07 | chandra.t
    Ticket has been completed. Closing ticket.
    2016-09-06 | catherine.c
    4 files in dropbox:
    design numbers > 1337 > _Assets

    Leave a Comment:




    SSL / CSR closed
    Task: Other | 2016-06-17 | Marvin A. | #53419 |

    Godaddy called and told me we don’t have SSL security to the site and that Google may block it. I purchased a certificate for 3 years. Do we need it? She said google will block it because it’s not a secure site.

    They said I need a Certificate Signing Request (CSR) from you guys since you are hosting the site and they are the registrar. See link: https://www.godaddy.com/help/generate-a-csr-certificate-signing-request-5343.

    As soon as you send me that CSR I can plug it in.

    Client has domain registrar and hosts email. Will have to coordinate with godaddy.


    2016-07-15 | catherine.c
    closing. no response.
    2016-07-13 | catherine.c
    Left voicemail for dr. on cell. Waiting to confirm if he is asking to make site secure with SSL and not send him anything.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-06-10 | Alec J. | #52964 |

    Leave a Comment:




    Add emails to all Jotforms closed
    Task: Website | 2016-06-09 | Marvin A. | #52850 |

    melissa@pioneerpeak.com
    cheryl@pioneerpeak.com
    nancy@pioneerpeak.com


    2016-06-09 | joseph.a
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    CC Update 
    Accounting | 2016-02-18 | Chandra | #45453 |

    Doctor updated CC via fax, updated Freshbooks.


    2016-02-18 | chandra.t
    Amex ending in 000.

    Leave a Comment:




    Past Due 
    Accounting | 2016-01-25 | Chandra | #44263 |

    Email past due $78 for web.


    2016-01-26 | chandra.t
    Doctor updated CC via email (Visa ending in 1717), paid past due.

    Leave a Comment:




    welcome package mailed 
    Notes | 2016-01-15 | Alec J. | #43900 |

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-15 | Alec J. | #43899 |

    Leave a Comment:




    post to gallery closed
    Tasks | 2016-01-15 | Catherine C. | #43897 |

    requested by danny.


    2016-01-25 | marvin.a
    can we close?
    2016-01-15 | catherine.c
    post added to gallery. please review.
    http://optimized360.com/?p=14393&preview=true

    Leave a Comment:




    Email: Website is Live 
    Design | 2016-01-15 | Marvin A. | #43894 |

    Hello Dr. Montano,

    Congratulations! Your website (pioneerpeak.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): pioneerpeak.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: mikemontano@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Update Robots File/301 closed
    Task: Website | 2016-01-15 | Marvin A. | #43893 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.


    2016-01-15 | catherine.c
    done.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-05 | Alec J. | #43251 |

    SEO, Marketing, Rep. only


    Leave a Comment:




    Change Jotforms to send to their office Manager. closed
    Task: Website | 2016-01-04 | Marvin A. | #43195 |

    Lori@pioneerpeak.com


    2016-01-04 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-12-31 | Jan S. | #43120 |

    Hello Dr. Montano,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): pioneerpeak.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: mikemontano@gmail.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-12-31 | Marvin A. | #43118 |

    Hi Dr. Montano,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): pioneerpeak.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: mikemontano@gmail.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Jotform & Contact Us Map closed
    Task: Website | 2015-12-31 | Marvin A. | #43116 |

    Please replace the frontpage jot form with the one on our jotform account. (pioneerpeak.com – frontpage contact)

    Also please add a google map like on all our websites on the contact us page.


    Leave a Comment:




    Jot form closed
    Task: Website | 2015-12-29 | Marvin A. | #43050 |

    For the Jotform on the frontpage, can we have a copy of it on our jotform account.

    Thanks


    2015-12-31 | marvin.a
    Thank you closing!
    2015-12-29 | developerbrijesh
    here is jotform id"53630345763456"
    2015-12-29 | developerbrijesh
    we have created a copy of our jotform on our jotform account.

    Leave a Comment:




    Create Mobile closed
    Task: New Project | 2015-12-27 | Marvin A. | #42927 |

    Please Create mobile portion for this. Should be done before new years.


    2015-12-31 | jan.w
    I have created the mobile site for Pioneer Peak, please review.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2015-12-23 | Alec J. | #42856 |

    Marketing, SEO , REP.
    with-out mobile promotion


    Leave a Comment:




    Services Page closed
    Task: Website | 2015-12-23 | Marvin A. | #42848 |

    Please add a banner inside the post/page. Up to your judgement. Try to keep within the same style/ “active” people. Hiking images would be nice.


    2016-01-05 | marvin.a
    Can you make this full width or at very least take up 70% of the active page.
    2016-01-05 | jan.w
    I have added a banner for the service page. I used an image of a man hiking in the mountains. Please review.

    Leave a Comment:




    Main Page Edit (Metaslider) closed
    Task: Website | 2015-12-23 | Marvin A. | #42845 |

    Bio section on the bottom. There is a bit too much padding. Can we get a dot navigation for this slider as well.

    Capture1


    2015-12-27 | developerbrijesh
    Done
    2015-12-26 | marvin.a
    Hi Brijesh, There is still an issue with the padding on the bottom. Please see attached with the highlighter. The browser is Chrome.
    2015-12-24 | developerbrijesh
    Done

    Leave a Comment:




    Inner Pages closed
    Task: Website | 2015-12-22 | Marvin A. | #42805 |

    Can you remove the bio slider that appears at the top of the inner pages.


    2015-12-23 | marvin.a
    Thank you closing.
    2015-12-22 | developerbrijesh
    Done

    Leave a Comment:




    Favicon and Circle feature “buttons” closed
    Task: Website | 2015-12-17 | Marvin A. | #42631 |

    Please add a favicon of his logo (mountain). It is okay if it is cropped since his logo is long. Use black.

    Update “circles.php” with an additional button for “Shoulder Replacement and Arthroscopy”. If it is too long, go ahead and just write “Arthroscopy”

    Visually we are wanting to add a circle button to the front-page set of buttons as well as the same set found in the inner pages.


    Leave a Comment:




    Excited to go live 
    Design | 2015-12-17 | Marvin A. | #42630 |

    Likes everything and wants to go live asap.

    Sent a few changes. Will start to go live once we add in another “button”.


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-12-16 | Marvin A. | #42602 |

    Hello Dr.Montano,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): pioneerpeak.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: mikemontano@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Footer Menu closed
    Task: Website | 2015-12-16 | Marvin A. | #42587 |

    Can you fix the footer menu grab the WP’s footer-menu instead of the main-menu and keep this in mind for future sites as the footer may need to be different from the main menu.

    Thank you


    Leave a Comment:




    Inner Page Edit closed
    Task: Website | 2015-12-11 | Marvin A. | #42333 |

    Can we add in the features circles on the inners above the map footer. Essentially it will be a footer in function in relation to the written content within the inner.Screen Shot 2015-12-16 at 10.52.00 AM


    2015-12-16 | marvin.a
    This has been resolved on our side.
    2015-12-16 | marvin.a
    Hi Brijesh, I've attached the issue with the inner BG. It does not extend all the way (width wise)
    2015-12-15 | developerbrijesh
    Done
    2015-12-15 | marvin.a
    Can we extend the BG of the inner into the feature circles? Right now the BG is white.
    2015-12-15 | developerbrijesh
    done

    Leave a Comment:




    Tempsite closed
    Task: Other | 2015-12-03 | Marvin A. | #41948 |

    Please make tempsite.

    This is an Orthopedic surgeon.


    Leave a Comment:




    Slider Feature closed
    Task: Sales | 2015-12-03 | Marvin A. | #41919 |

    Very close to approving for development. CC’d Danny about a slider feature he wanted.

    Let me know when it’s been settled so we can go forward to development.


    2015-12-04 | danny.n
    contacted dr letting him know there is usually extra cost but will authorize to have it waived.
    2015-12-04 | danny.n
    Ticket has been completed. Closing ticket.
    2015-12-04 | danny.n
    Marvin, please go ahead and take care of it since he gets 1 slider with his custom design.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-11-30 | Marvin A. | #41734 |

     

     

    montano_draft1a

    Hello Dr. Montano,

    Based off of our discussion I have compiled a design draft for your review. I really wanted to hit on using your practice name and logo to reinforce a branding message of being in the best possible condition after your treatment. I will go ahead and edit your portrait coat to that of your logo, but in the meantime, please take a moment to review this concept and let me know of any changes you would like to see.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Photos & CV closed
    Ticket: Website | 2015-11-30 | Danny | #41664 |

    “Hi Danny,

    I was asked to forward a CV and photo on for the website draft. Please see attached and let me know if you have anymore questions.

    This photo is from my fellowship in Aspen. It would be nice to change the Aspen logo to our Pioneer Peak logo, but if you can’t then I can just take a new photo and send it it later.

    I have also attached the little blurb they wrote about me in fellowship.

    Thanks,

    Mike”

    Doctors-Desk-_-Aspen-Orthopaedic-Associates-Blog-Montano-Fellow-Post Haggerty-CV-October-2015 Montano-CurriculumVitae-11-29-15

    Leave a Comment:




    Please Call closed
    Task: Other | 2015-11-25 | Chandra | #41644 |

    Doctor checking in on the website status and if you needed anything from his end.


    2015-11-25 | marvin.a
    Called and left message.

    Leave a Comment:




    Phone Interview 
    Design | 2015-11-20 | Marvin A. | #41499 |

    General Ortho that also specializes in sports ortho. Likes his collegue’s site (http://www.davidherganmd.com/). Discussed animation [extra charge], he said we probably won’t need it.

    Want’s outdoor feel with mountains like what his temp site is. Willing to go dark. “Vibrance” is a keyword used a lot during our conversation.

    Competitors are (http://www.opalaska.com/) (http://www.denaliorthopedics.com/) and wants to be better than them. As you can see, it “won’t be a problem”

    Wants to be able to link to their patient EMR portal. No social media yet, but will create.

    Very open to ideas/designs.


    Leave a Comment:




    DQ Submission 
    Design | 2015-11-20 | mikemontano@gmail.com | #41493 |

    Name: Michael Montano
    Domains: pioneerpeak.com
    Address: 2490 South Woodworth Street, Suite #200Palmer, alaska
    Telephone: 907-707-1671
    Email: montano@pioneerpeak.com
    Features: Social Media
    Contact Form
    Memberships
    Colors: ,,
    Demographics: ,,
    Specialty: /Sub-Specialty:
    Procedures:

    Have my Designer call me
    Comments: We are an active outdoor population here in the Mat-su valley. It is largely a Caucasian population on the outskirts of Anchorage. People are into hunting, fishing, running, hiking, and riding 4 wheelers and snowmobiles.

    An example of a site that looks visually appealing to me is one of my colleagues, at www.davidherganmd.com . There are plenty of others out there as well. Please let me know what other information I can provide for you.

    Thanks


    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-11-20 | Marvin A. | #41467 |

    Hello Dr. Michael Montano,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2015-11-20 | Danny | #41431 |

    – Dr Montano (very nice & computer savvy) – please email him intro today
    – has a logo already created by 99designs (request from him)
    – office is being built, should be done by the beginning of the year
    – has other partners but he is primary contact


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2015-11-20 | Danny | #41429 |

    Website (custom): $2,000 + $49/m
    Mobile: $1,000 + $29/m

    Dr signed, scanned and attached via email (see attached)

    Dr.-Montano-Signed-Contract1
    2015-11-25 | chandra.t
    Spoke with doctor and re ran CC, payment processed. Charged.
    2015-11-23 | danny.n
    "Hi Danny, My credit card fraud department called me about you guys running my card through. Apparently they declined the first transaction attempt to protect against fraud. The matter has been handled, and you may rerun it successfully this time. Let me know if there is an issue. Thanks, Mike"
    2015-11-23 | chandra.t
    Charged.

    Leave a Comment:




    Updated Estimate 
    Estimates | 2015-11-19 | Danny | #41402 |

    Gave dr the 2 options based on his proposal.

    Dr.-Montano-Signed-Contract
    2015-11-19 | danny.n
    sidekicked
    2015-11-19 | danny.n
    1st 6 months ($78/m) or 2 payments of $1500 for initial (reg: 2 pymts of $1,749)

    Leave a Comment:




    Updated Estimate 
    Estimates | 2015-11-16 | Danny | #41250 |

    “Danny,

    Could you please outline the differences again between the Gold and Platinum plans. Just so I understand correctly, the Gold plan is $3500 plus $78/month service (the sheet says “$99/mo”). If we decide to go this route we don’t “own” our website? Do we always maintain control of the domain? If we go out of business in a year what happens to the website content?

    Thanks for the anticipated clarification,

    Mike”


    2015-11-19 | danny.n
    called to touch base with Dr. Montano. Asked dr to simply fax or electronically sign it and i will authorize it when it comes in.
    2015-11-19 | danny.n
    responded to dr letting him know i can offer 6 months instead cause initial is already competitive and there is a lot of work involved in the development.
    2015-11-19 | danny.n
    "Thanks Danny, If you could make it two payments of $1500 for the gold plan you got a deal. This fits more in line with our budget. Let me know. "
    2015-11-16 | danny.n
    sent dr a response with an updated proposal for the Gold and Platinum comparison. and explaination of how ownership and domain name works.

    Leave a Comment:




    Phone Conference 
    Estimates | 2015-11-11 | Danny | #41092 |

    Dr returned my call. Office is being built. He is quite computer savvy. Saw we had really good reviews. Was at first weary about WordPress cause all he knew was it was template but assured him that it was back in the days but it is more advanced and it is custom. He said “oh ok, so you guys custom script it” so that made him more comfortable. He has a logo created by 99Designs. Overall had a great conversation and dr needs to review with his partner. Sent him proposal along with the google developer test tool. Hot lead. extremely nice.

    Dr.-Mike-Montano
    2015-11-11 | danny.n
    "Got it Thanks, Mike"

    Leave a Comment:




    Initial Contact 
    Leads | 2015-11-11 | Danny | #41075 |

    Called. LM on his voicemail. Sent email letting him know i had called. Current site is a single splash page


    2015-11-11 | danny.n
    sidekicked

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire: 2015-11-20
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved: 2017-11-03
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-12-16
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online: 2018-01-02
    Analytics Setup: 2015-12-21
    Analytics Report or Jetpack Setup: 2015-12-21
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup: 2017-09-28
    Introduction:
    Questionnaire: 2015-11-20
    Concept: 2015-12-01
    Approved: 2017-11-03
    Developed: 2017-10-13
    Sitemap, Submissions, 301: 2017-10-18
    Check Other Products: 2017-12-27
    Analytics Applied: 2017-10-18
    Review: 2017-10-20
    DC is Ready: 2017-11-14
    DC is Live: 2018-01-02
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-11-20
    2015-11-25
    Mobile
    Fluid Responsive
    2015-11-20

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC
    2017-09-27
    2017-10-02
    Email
    2015-11-20

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2017-09-27 | Danny | Revision Request


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2015-11-19 | Danny | Updated Estimate Ordered

    Gold


    Initial: 2 Payments of $1,749
    Monthly: $78*


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x *1st 6 months waived

    Gold

    Regular Price: $4,999

    Initial: 2 Payments of $1,500*
    Monthly: $78

    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    *reg: 2 payments of $1,749

    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Montano-Signed-Contract

    COMMENTS:

    2015-11-19 | danny.n
    sidekicked
    2015-11-19 | danny.n
    1st 6 months ($78/m) or 2 payments of $1500 for initial (reg: 2 pymts of $1,749)
    Estimates | 2015-11-16 | Danny | Updated Estimate Expired

    Gold


    Initial: 2 Payments of $1,749
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x - Ownership (add'l $1,500)

    Platinum

    Regular Price: $9,999

    Initial: 2 Payments of $2,999
    Monthly: $178

    Gold Package

    Everything on Gold Package Plus

    Ownership

    Own the Custom Design We Create

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build Your Logo

    Advanced SEO

    Expanded Detailed Optimization

    - 30 Days Money Back Guarantee - Guaranteed Competitive Rate (match & beat any proposal by10%)

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-11-19 | danny.n
    called to touch base with Dr. Montano. Asked dr to simply fax or electronically sign it and i will authorize it when it comes in.
    2015-11-19 | danny.n
    responded to dr letting him know i can offer 6 months instead cause initial is already competitive and there is a lot of work involved in the development.
    2015-11-19 | danny.n
    "Thanks Danny, If you could make it two payments of $1500 for the gold plan you got a deal. This fits more in line with our budget. Let me know. "
    2015-11-16 | danny.n
    sent dr a response with an updated proposal for the Gold and Platinum comparison. and explaination of how ownership and domain name works.
    Estimates | 2015-11-11 | Danny | Phone Conference Sent

    Gold


    Initial: 2 Payments of $1,749
    Monthly: $99


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x - 30 Days Money Back Guarantee - Guaranteed Competitive Rate (match & beat any proposal by 10%)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Mike-Montano

    COMMENTS:

    2015-11-11 | danny.n
    "Got it Thanks, Mike"
    Leads | 2015-11-11 | Danny | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-11-11 | danny.n
    sidekicked