Lucent (Ultra Rapid Detox)

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    Project On Hold – 6-9 months 
    Notes | 2016-03-10 | Danny | #46638 |

    “Hello Marvin and Danny,

    I want to thank both of you once agin for helping me and Amir with our company Lucent. We strongly believe Lucent will succeed in large part to the efforts of Optimize 360 team.

    Our original goal was to open for business in April 2016. However, I am saddened to say our primary investor’s (who was committed to $250,000) daughter was just diagnosed with a brain tumor. She successful underwent surgery last week but he is wisely choosing to hold onto his money at this time.

    Amir and I are still very strongly committed to Lucent and Optimize 360. I am writing to inform you that we are putting everything on hold for approx 6-9 months. I kindly request that you “archive” our website until we are operational again. I will routinely email you progress updates. Thank you.

    Warmest regards
    Amir

    Sent from my iPhone”


    2017-03-10 | danny.n
    i got it. He's on my f/u for this month.
    2017-03-10 | belinda.t
    Update on account? Want me to contact?
    2016-09-20 | danny.n
    I'll send him a f/u towards end of month. Will update you.
    2016-09-19 | belinda.t
    Should I mark this on my calendar for 9 months, are you going to contact?
    2016-03-10 | danny.n
    "Thank u so much Danny. You are truly a professional and a gentleman. Sent from my iPhone"
    2016-03-10 | danny.n
    responded back letting Dr know we wish all the best and to let us know when they are ready to continue with the launch along with their business.

    Leave a Comment:




    Emailed client 
    Design | 2016-02-11 | Marvin A. | #45100 |

    pushed to go live.


    Leave a Comment:




    Billing 
    Notes | 2016-02-04 | Danny | #44730 |

    Hi Danny,

    I was just billed $78 for management of our website but I am a little concerned about this. Our website is not complete yet so how could you charge us for it management.

    When we first met, your estimate for completion was 6-8 wks. Marvin has done a fantasy job and I really like the way the website is coming along but there has been weeks of delay that is not on my end. Recently, I have been waiting 2-3 weeks for proposed changes.

    I will not pay for the management of a website until that website is complete. I will call u later today to discuss.

    Amir


    2016-02-04 | danny.n
    responded to dr letting him know to call me and also reason for the charges. Asked dr to send over any pending changes and I'll make sure it is completed in a timely manner. Waived the next 3 monthly fees for dr to off-set his concerns.

    Leave a Comment:




    dr emailed 
    Design | 2016-02-02 | Marvin A. | #44609 |

    asked if changes are done, I responded that they are and apologized that I did not notify him. asked him to go live.


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    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-21 | Alec J. | #44122 |

    Leave a Comment:




    New Address closed
    Task: Website | 2016-01-21 | Marvin A. | #44094 |

    600 Anton Blvd, Costa Mesa, CA 92626


    2016-01-21 | jan.w
    I have updated their address and changed all instances of Newport Beach to Costa Mesa, closing ticket.
    2016-01-21 | marvin.a
    Change location specifics to Costa Mesa. (Title tags and etc) Danny, fyi

    Leave a Comment:




    Web Edits closed
    Task: Website | 2016-01-17 | Marvin A. | #43911 |

    Jan, they decided to go for the uncropped version. So just make these changes to those and delete the cropped version.

    Website-changes-2.0
    2016-02-08 | jan.w
    I have updated the website a while back, I just had to delete the duplicate sites, closing ticket.

    Leave a Comment:




    Sent F/U email 
    Design | 2016-01-12 | Marvin A. | #43675 |

    Leave a Comment:




    Web Edits from Doctor closed
    Task: Website | 2015-12-31 | Marvin A. | #43133 |

    Please make these edits attached.

    Website-Content3
    2016-01-06 | jan.w
    I have made modifications to "shrink" the page so that the four modules are visible without having to scroll. I made a secondary tempsite for comparison. Here are all of the credentials for the tempsite. Lucent Second Tempsite (Modified) temp domain: ead.069.myftpupload.com FTP Username: ead02986450527 FTP Password: hR1bg,prk8is DB Username: ead02986450527 DB Password: s3)OuAVX-B WP Password: N6@oUqwuY)L9f7twSSs!Gpp^ WP Admin: admin101647modified http://ead.069.myftpupload.com/wp-admin?autologin_code=mfwHcQCEbjW14iVELkFFLCf7ZX3q6w WP Developer: developer101647modified http://ead.069.myftpupload.com/wp-admins?autologin_code=q536UgNkO3cTC0gKtLYfLzH5AZwFYJ WP CP: temp-lucent.com http://ead.069.myftpupload.com/wp-admin?autologin_code=XVAF1rT5rN4v9lmY4c3h5QGeoL3swV
    2016-01-05 | marvin.a
    Sent email to client to check all changes besides the first one they requested.
    2016-01-05 | jan.w
    Currently made another tempsite for Lucent to implement and demonstrate one of the changes the client requested, site migration is still pending, will return to this ticket and continue where I left off once site migration is complete.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2015-12-24 | Alec J. | #42918 |

    SEO, Marketing, Rep. only


    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-12-24 | Jan S. | #42887 |

    Hello Dr. Ashrafi & Dr. Norbaksh,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): lucentdetox.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: amir.ashrafi@gmail.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-12-22 | Marvin A. | #42784 |

    Hello Dr. Ashrafi & Dr. Norbaksh,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): lucentdetox.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: amir.ashrafi@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Parallelograms closed
    Task: Website | 2015-12-22 | Marvin A. | #42779 |

    The text behind the card flip seems to appear before the actual animation.

    Can we fix this?


    2015-12-23 | developerbrijesh
    done

    Leave a Comment:




    Submenu padding closed
    Task: Website | 2015-12-22 | Marvin A. | #42777 |

    Please add padding to the top of the submenu.


    2015-12-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Safari compatibility closed
    Task: Website | 2015-12-14 | Marvin A. | #42432 |

    Can you check the card flip animation compatibility with Safari browser.

    Thanks


    2015-12-16 | marvin.a
    Thanks, closing
    2015-12-14 | developerbrijesh
    Done

    Leave a Comment:




    Mobile Site closed
    Task: Other | 2015-12-14 | Marvin A. | #42429 |

    Please make mobile site.


    2015-12-15 | jan.w
    I have created the mobile site for Lucent Ultra Rapid, please review.

    Leave a Comment:




    Sent to Development 
    Design | 2015-12-08 | Marvin A. | #42161 |

    Leave a Comment:




    Design Approval 
    Design | 2015-12-07 | Marvin A. | #42105 |

    Dr. Ashrafi approved lucent2_r.jpg via email with Danny CC’d. Will send to development tonight or early tomorrow.

     

    lucent2_r


    Leave a Comment:




    Create Tempsite closed
    Task: Other | 2015-12-04 | Marvin A. | #41988 |

    Please create tempsite. New speciality.

    Currently in draft phase, will need for next stage (development)


    2015-12-10 | jan.w
    I added a jotform to contact us page that links to amir.ashrafi@gmail.com, changed [practice name] to Lucent Ultra Rapid Detox, updated WP sitename to Lucent, and removed any other remaining brackets on Contact Us page
    2015-12-08 | marvin.a
    Add jotform to contact us use amir.ashrafi@gmail.com for now. Change practice name bracket to "Lucent Ultra Rapid Detox" Remove remaining brackets on Contact Us page. WP SITE NAME to Lucent
    2015-12-07 | jan.w
    I have completed the tempsite for lucent, please review

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-12-03 | Marvin A. | #41952 |

    Hello Dr. Amir Ashrafi & Dr. Amir Norbaksh,

    Here is the latest design drafts. I tried to see if adding a drop shadow fixed what you felt was missing. Went for a semi-border for both the last two drafts. Let me know how you feel.

    I’ll email you directly just in case.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-12-02 | Marvin A. | #41824 |

    Hello Dr. Amir Ashrafi & Dr. Amir Norbaksh,

    I went ahead and made a few adjustments since I feel we are very close to really hitting it out of the park.

    I’ve attached 2 revisions, let me know what you think.

    – I changed the blue to be a lot lighter, I definitely understand where you’re coming from. I also tried to make it so that your logo/brand will contrast well against it. (see footer)

    – I put “Meet our Team” on the hero so that it would be at the forefront so that in a way we are introducing you two and we already have testimonials as its separate section.

    – For the feature box section, I decided to go with a more science-y texture. If we left it blank, it would blend into the next section. I felt like a science-y texture would be less distracting as opposed to putting in people in the background. The goal is to add texture while making sure the boxes/information is the focal point.

    -I went with a literal change with your notes on the feature boxes. As for the other revision, I went with something that reinforced your brand a little bit. The idea is that if you hover over the hexagon, you would get the blurb and if you click the hexagon, it would re-route you to a specific page within your site.


    2015-12-03 | amir.ashrafi@gmail.com
    I like the hexegon boxes, thank you

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-12-01 | Marvin A. | #41785 |

    lucent2_c lucent2_d

    Hello Dr. Amir Ashrafi & Dr. Amir Norbaksh,

    I went ahead and appended the changes we talked about.

    Additionally, I decided to replace a testimonial section to “What to Expect” so visitors will have more of an idea of what what your practice can offer. Visitors can use the arrows to go through every step of the process with maybe either an image or an educational video.

    Of course the practice address is pending to change for when you two decide on where to setup your practice.

    Let me know what you think!


    Leave a Comment:




    Design Notes via email (11/13/15) 
    Design | 2015-11-17 | Marvin A. | #41312 |

    1- Can we try changing the picture from the couple to a mom-son or dad-daughter combo
    2- We need to change the picture of red blood cells to neurons. I have attached some examples that I got from google. It does not need to be theses pictures but something in this area.
    3- There is too much dark grey, can we make the whole thing look brighter. Maybe light blues instead of grey with some yellow throughout
    4- I love the picture of the lady doing Yoga on the beach and the group of doctors collaborating
    5- For the 5 tabs on the bottom instead of “experts in their field”, “your in good hands”, and “24/7 365 care” can we change it to “what is Opioid Addiction”, “addictions we can treat”, “Science Behind our Therapy” (here is where you can add the papers I sent you yesterday), “meet our doctors”, and “Our Services for you and your family”. I will send you the content for these tabs in the next 1-2 wks
    6- We will need a FAQ tab somewhere easily visible on the page
    7- Somewhere on the front page can you write 75% successful abstinence at 2 years with Ultra-Rapid Detox (with citation to the paper I sent you yesterday)


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-11-13 | Marvin A. | #41174 |

    Hello Dr. Amir Ashrafi & Dr. Amir Norbaksh,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I have provided two copies. One with your approved logo in monotone (my recommendation) and one with your logo full color.


    Leave a Comment:




    Content 
    Notes | 2015-11-13 | Marvin A. | #41169 |

    Dr. attached a lot of content, It will be in the S3. under (Lucent.com) until they decide on a domain name.


    Leave a Comment:




    New Content closed
    Task: Other | 2015-11-10 | Marvin A. | #41030 |

    Hi Allison,

    Please write up content for this specialty/client. It is a Drug Rehab practice that specializes in being able to reverse addiction through pharmaceutical treatment. (https://www.opiates.com/) is their competitor, to kind of get a good idea of what they do. “Waismann Method” should be redacted for our content.

    Client specifics: “Ultra Rapid Detox” / “Ultra Rapid Medical Detox” is kind of their tagline. “Pharmaceutical Surgery” is a term the client likes. General tone is “70% touchy feely” and “30% technical” Incorporating this information is up to your discretion.


    2015-11-30 | marvin.a
    Hi Allison, lets go with those and maybe a Philosophy page for now. It's kind of a new "speciality", so I'll talk to him further about what pages they want.
    2015-11-25 | developerallison
    Just to clarify based on the email: You need me to edit the Doctor Profiles and the "Science Behind Our Therapy" content, correct? Do you need any other pages?
    2015-11-20 | marvin.a
    Hi sorry, sent the email today. Let me know if you received it!
    2015-11-18 | developerallison
    Hi Marvin - I haven't received the email you mentioned sending with the additional information.
    2015-11-13 | developerallison
    Okay, great!
    2015-11-13 | marvin.a
    I received some content from the dr. I will email it to you to take a look.

    Leave a Comment:




    Logo 
    Design | 2015-11-06 | Marvin A. | #40936 |

    Client sent me their logo, discussed what elements of it were important. Updating CP to their practice name. Will adjust their logo to look better as per Danny’s and client req


    2015-11-13 | marvin.a
    Got feedback from the client. Really liked the logo with a minor change.

    Leave a Comment:




    Marketing? Notes. 
    Marketing | 2015-11-06 | Marvin A. | #40921 |

    Just a heads up, their main competitor is Waismann

    Home

    They are located in Beverly Hills.


    Leave a Comment:




    Design Interview (phone) 
    Design | 2015-11-06 | Marvin A. | #40920 |

    Called yesterday. Their biggest direct comptetitor is Waismann (https://www.opiates.com/) Their website is pretty solid. We must be better.

    -Very open to our professional suggestions (being design forward/cutting edge)
    -Interested in “white clean design”
    -Likes the science-y stuff found on our chiro pages. (http://heritagechirohealth.com/)
    -Clean font nothing script or serif
    -70% techy looking and 30% “touchy feely” with happy family and father son type imagery
    -“Pharmaceutical Surgery”
    -Tech savvy, very medical slider

    Necessities:
    -“Ultra Rapid Medical Detox” on site
    -“24/7 365” on site.
    -Clean

    Other notes:
    No office address yet. New practice


    2015-11-06 | marvin.a
    Forgot, they have a logo, but they understand it is "crappy". Colors are open to anything. Can redesign "logo" to fit web design.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-11-04 | Marvin A. | #40799 |

    Hi Dr. Ashrafi,

    Welcome to Optimized360!

    My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with Danny this morning to discuss your account and review the notes you initially had.

    While I know the general aspects of your new procedure and your goals, I’m going to send you a design questionnaire so that we can hone into more of the aesthetic representation of your procedure. I’ve provided brief instructions of how to access our design questionnaire below.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    This should give you a better idea of the variety of elements that are featured in an effective design. Also, please let me know what your availability is like so I know when I can reach you to go over various details during this design process.

    I look forward to working on this design with you. 


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2015-11-04 | Danny | #40794 |

    – Will be working with both Drs. (Primarily Dr. Ashrafi).
    – They have a domain and logo already but both are not finalized. i didn’t really like the logo so i told him we can creatively adjust it with font styles. No custom work. As far as domain, he had reserved 1 that was very local in the domain name so i had suggested to go with something more generic since he will eventually go nationwide.

    – Please send an email intro so dr can fill out the preliminary questionnaire, dr will put on there what time and day to call to discuss. He briefly told me Friday.
    – read my MEETING post note to get an idea. this client is different from any others we have worked with in the past.


    2015-11-04 | belinda.t
    Yes, accounting note is accounting but because there is an inconsistency we have to address. In future, I will keep accounting notes in mind as design notes should be meant for design team only.
    2015-11-04 | danny.n
    Belinda this is Custom (forgot to check the option - my fault). As far as accounting note, it is for accounting (non-design related).
    2015-11-04 | belinda.t
    Marvin, before getting started always check Cp. is this a custom client or gallery? In previous sales note it says to start Feb. 2016. Please clarify these items.
    2015-11-04 | danny.n
    marvin, please make sure you cc both emails in any communications.
    2015-11-04 | danny.n
    Belinda, I am assigning this to Marvin to start. FYI.

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2015-11-04 | Danny | #40792 |

    Website: $2,000 + $49/m*
    Mobile: $1,000 + $29/m*
    * 2 months waived. Charge monthly on Feb 1, 2016


    2015-11-04 | chandra.t
    Charged.

    Leave a Comment:




    Estimate Confirmation 
    Estimates | 2015-11-03 | Danny | #40774 |

    Spoke to Dr.- Dr confirmed order over the phone. Driving home right now and will be filling out the order online at home to start.


    2015-11-04 | danny.n
    attached is the order form that was scanned and emailed dated 11/3/15

    Leave a Comment:




    Meeting 
    Estimates | 2015-11-03 | Danny | #40746 |

    Had a meeting with both Drs Starbucks last Friday. Dr. Ashrafi is an Urgent Care Dr and Dr. Norbaksh is an Anesthesiologist. They have a unique patented procedure that helps treat drug addiction patients by doing a 72 Hour Reversal procedure. The want to target for now which I had recommended is OC and LA then go nationwide (min $1,000/m adwords for OC and $2,000-$3,000/m LA). Told them how effective it is vs SEO since it is new and they want to get immediate patients. They charge about $15,000 per patient. Gave them some ideas on how they are good candidate for Display Ads because of the type of audience and process of these type of audience finding them. Their biggest competitor is Chapman Hospital clinic that is doing very well and they believe theirs is more unique and better. Other ideas i told them was to focus on rehab centers doing Brochure Designs and leaving it there. Social Media would be a big thing for them as well too. Both dr really liked all my ideas and stated they have a meeting setup to speak to 2 other marketing companies that will be pitching to them.

    F/U with Dr this morning via texts requesting email. Had a convo with dr via text, dr stated he was actually going to call me. Wanted to see if there is a discount cause it is “alot” of money and they don’t know much about web and marketing to do real comparison. Assured him to our quality of work along with our rate. I discounted down to $3,000 instead of $3,500 since there is no video. Told Dr. the $1,500 (ownership), he should hold off on that since he won’t need it and this will free up some budgeting. Dr really liked the idea and will contact me later on today or tom. Sent contract via email

    Dr.-Ashrafi-Norbaksh

    Leave a Comment:




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    2015-11-04

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    Estimates | 2015-11-03 | Danny | Estimate Confirmation Ordered

    Custom Gold


    Initial: 2 Payments of $1,499
    Monthly: $78*


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * waived until Feb 2016. Option to add Ownership in future ($1,500).

    Regular Price:

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    Regular Price:

    Initial: Payments of
    Monthly:

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    2015-11-04 | danny.n
    attached is the order form that was scanned and emailed dated 11/3/15
    Estimates | 2015-11-03 | Danny | Meeting Ordered

    Custom Gold


    Initial: 2 Payments of $1,499
    Monthly: $78*


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * waived until Feb 2016. Option to add Ownership in future ($1,500).

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Ashrafi-Norbaksh

    COMMENTS: