John F. Calvert, DDS

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    Profile ID: 101531




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    Start Cancellation







    Cancel Account closed
    Task: Other | 2016-12-09 | Danny | #64928 |

    Please cancel all.


    2018-01-30 | chandra.t
    Removed from Analytics.
    2016-12-22 | catherine.c
    completed.
    2016-12-22 | catherine.c
    we do not own domain.

    Leave a Comment:




    Stop Charges closed
    Task: Accounting | 2016-12-09 | Danny | #64927 |

    Chandra, please stop all charges and also credit dr back the last 3 months. Dr cancelled back in Aug based on the ticket #53891 during the domain transfer.

    Can you email Dr confirmation as well. Thanks.


    2016-12-09 | chandra.t
    Charges stopped and refunded $294 ($98x3) back to American Express ending in 1007.

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    Website Transferred? closed
    Task: Other | 2016-12-09 | Danny | #64914 |

    Belinda, I just spoke to Dr. – He stated that he spoke to you a few times regarding the website being transferred over to another company to take over and that you have confirmed with him on this but he’s still being charged for his monthly fee.

    Can you confirm with me cause I don’t see any notes that he cancelled or tasks to cancel.

    I need to figure it out so I can credit him back for the months that he’s being charged. Thx.


    2016-12-09 | danny.n
    ok. go ahead and close this. I'll open the cancellation. Thx.
    2016-12-09 | belinda.t
    We are not hosting at the moment. I don't know when the DNS was changed either.
    2016-12-09 | danny.n
    just to confirm. we are not currently hosting it? i will start the cancellation process. He never "officially" cancelled although I told him that he will need to confirm with me.
    2016-12-09 | belinda.t
    Website files have been sent out since June. If you look at note #53891 he said he thought he cancelled. Then on August 15th, he said " Please do not charge my credit card for any more fees at all." I'm assuming that is cancellation.

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    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-08-16 | Alec J. | #57289 |

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    Pause Adword closed
    Task: Sales | 2016-08-15 | Danny | #57137 |

    “Hi Danny,
    This is my written notice to cancel my adwords campaign as of today. Please do not charge my credit card for any more fees at all.
    Thank you for your help.
    Sincerely, John Calvert”


    2016-08-15 | chandra.t
    Stopped OM campaign and OM charges.

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    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-06-24 | Alec J. | #53943 |

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    Domain Transfer closed
    Ticket: Technical | 2016-06-24 | Danny | #53891 |

    Please contact Joy from Dentist Identity to coordinate domain transfer out: 800-303-6029

    They will be taking over the new site. Dr. Calvert is aware that he will need to contact us to officially cancel once the site is situated over to the new company.


    2016-08-15 | jan.s
    The website files were already sent on June 30th and client already has ownership of the domain, closing task.
    2016-07-07 | belinda.t
    Dr was under impression that website was cancelled. Explained that all files were sent but domain settings still point to us. We will not turn off website unless he confirms. Also confirmed with him two charges $300 for OM and $98 for hosting.
    2016-06-30 | jan.s
    We do not own the domain, the client does.
    2016-06-30 | jan.s
    I emailed the the necessary website files: wp-content folder, .sql file, .htaccess file, and the sitemap.
    2016-06-24 | danny.n
    Jan, i've cc'd you in an email. Basically send matt@dentistidentity.com the website files.

    Leave a Comment:




    Voicemail closed
    Task: Other | 2016-06-24 | Chandra | #53850 |

    Joy from Dentist Identity called to change nameservers 800-303-6029. Possible cancellation? Please call doctor to confirm.


    2016-06-24 | danny.n
    Ticket has been completed. Closing ticket.
    2016-06-24 | danny.n
    yes, dr calvert had told me before. this is a friend of his that will be taking over the site and "seo"

    Leave a Comment:




    Home page closed
    Ticket: Website | 2016-05-05 | drjfc29@gmail.com | #50634 |

    I would like another rhomboidal box to be placed with a smiling photo and the title under it of Implants that when clicked on, will take the person to my Implant services page. I am now doing lots of implants and would like that highlighted in this way. Please space them out accordingly making them all the same size as the ones that are there now. Thank you, John Calvert


    2016-05-11 | catherine.c
    Ticket has been completed. Closing ticket.

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    Stop SEO Charges closed
    Task: Accounting | 2016-04-25 | Danny | #49704 |

    Chan please stop charges. I will pause with naveed.


    2016-04-28 | danny.n
    spoke to Dr, he has an SEO guy that he trust that did his SEO 20 years ago back Austin. He pointed out to dr that our technique is very old school and out-dated and it may effect or harm his site with Google in the future. Told dr that SEO person will always find reasons or issues to sway you away... the technique and process we do for our clients is the same for our own company's website which yields results and we wouldn't do something that would jeopardize our own site. Dr understood. He will see his options and talk to this guy again.
    2016-04-26 | danny.n
    emailed dr showing him screen shots of 2 out of 3 keywords showing him 1st page ranking. will wait on dr to change his mind or continue.
    2016-04-25 | chandra.t
    Stopped SEO charges.

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    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-03-14 | Alec J. | #46835 |

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    G+ listing closed
    Ticket: Website | 2016-03-11 | drjfc29@gmail.com | #46773 |

    When you go to the G+ listing from the website, it has limited info. I don’t see where someone can leave a review or read any other reviews. Does that need to be fixed?


    2016-03-14 | catherine.c
    closing.
    2016-03-14 | catherine.c
    Hello Dr. John Calvert,

    Your ticket #46773 labeled -G+ listing- has been been updated.

    G+ has changed their content where they unfortunately no longer allow reviews to be displayed. As an alternative, you can use Google Maps to see your reviews.

    Thank you!

    Leave a Comment:




    Every page closed
    Ticket: Website | 2016-03-11 | drjfc29@gmail.com | #46760 |

    I noticed that it say comments are closed at the bottom of every page. Can we please remove that.
    Thanks, John


    2016-03-11 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    read our reviews and Blog page closed
    Ticket: Website | 2016-03-11 | drjfc29@gmail.com | #46755 |

    Can you remove the line at the bottom that says “Comments are closed”. Also on the blog page, any where it says, No Comments. Please remove those as it doesnt look right. If we are asking people to go ahead and comment, then it should as for comments.
    Thanks, John


    2016-03-11 | catherine.c
    Ticket has been completed. Closing ticket.

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    Please Call closed
    Tasks | 2016-03-10 | Chandra | #46680 |

    Doctor called regarding charges, explained the breakdown. He was not upset or anything but wanted to see the current SEO progress. Also mentioned he received an email about SEO and OM programs and was a bit confused as he currently has those products with our company. Please call cell.


    2016-03-11 | danny.n
    Ticket has been completed. Closing ticket.
    2016-03-11 | danny.n
    Spoke to Dr. Calvert, went over the stats with him. Dec: 76 clicks, 1760 impressions. Jan: 136 clicks, 1,201 impressions, Feb: 127 clicks, 1,618 impressions. avg ranking 1.5. Also went over SEO, gave him #s on his current ranking on Google, Yahoo and Bing. Dr wants to make sure his money is not going to waste. Assured him that we are on top of it and optimistic on the results in the next few months.

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    Comp.Of Tickets&Feb2016promo emailed 
    Notes | 2016-02-11 | Alec J. | #45123 |

    HIPPA Rep only


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    G+ closed
    Ticket: Social | 2016-02-11 | Danny | #45088 |

    Please setup a G+ Listing for his account. Link it to/from his website.

    Dr is already aware to be on the lookout for the PIN via phone or by mail. He will contact me when it is received.

    Please let me know when it is setup.


    2016-02-11 | danny.n
    Ticket has been completed. Closing ticket.
    2016-02-11 | danny.n
    please disregard... here is his listing that i found: https://plus.google.com/+SunValleySmileDesignsKetchum/about - PLEASE disregard this ticket.

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    New Patient Health Questionnaire closed
    Ticket: Website | 2016-01-11 | drjfc29@gmail.com | #43611 |

    Thank you for adding the new forms. When you click on Contact Us, on that page it says Patient forms coming soon. Can that be corrected please?


    2016-01-12 | catherine.c
    Ticket has been completed. Closing ticket.

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    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-11 | Alec J. | #43535 |

    Rep. only


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    New Patient Health Questionnaire closed
    Ticket: Website | 2016-01-10 | drjfc29@gmail.com | #43501 |

    Please replace the existing New patient Questionnaire with the new attached one.

    Newest new Patient Form
    2016-01-11 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Blog closed
    Ticket: Website | 2016-01-06 | drjfc29@gmail.com | #43329 |

    Also, I would rather the blog articles that can be seen end with ….Read More, that allows people to click on those words to get to the rest of the article. Can you change the existing articles to do that and then I can see how to do that part.


    2016-01-25 | jan.w
    I edited the blog articles so that they have a "... Read More" link after each article preview. Closing ticket

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    Blog closed
    Ticket: Website | 2016-01-06 | drjfc29@gmail.com | #43328 |

    How do I add additional blog articles to the blog page so they show up under the existing articles?


    2016-01-11 | catherine.c
    Emailed dr. directions to post an article. Closing.

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    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2015-12-28 | Alec J. | #42984 |

    Rep only


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    Affiliation closed
    Ticket: Website | 2015-12-10 | drjfc29@gmail.com | #42308 |

    Add American Academy of Dental Sleep Medicine as the 4th line. Remove the -Alumni from the last line to make room.
    Also, I am uploading a new photo for the main page of myself. I have added it to the media library. Would you please change it out. It looks the same but has some slight editing.
    Thanks


    2015-12-11 | catherine.c
    Ticket has been completed. Closing ticket.

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    G+ Link closed
    Ticket: Website | 2015-12-08 | Danny | #42154 |

    Please link the G+ icon with this: https://plus.google.com/116852270478512520214/about

    Also, on the main pages of the site after you click around, please put another G+ icon so it is visible. I was thinking in the body right below the “GIVING BACK” menu.

    Lastly, the 1st menu “welcome to dr. calvert….”, it is black, please fix it so it is same as the other menu.


    2015-12-11 | catherine.c
    Issues resolved with phone call & email with Belinda.
    2015-12-09 | rod.l
    Hello Dr. John Calvert,

    Your ticket #42154 labeled -G+ Link- has been been updated.

    Your Google link has been added. As far as the welcome color goes, the color is black because you are currently on that page so the link is active. Notice when you go to "about us" the link will then be black and the welcome will be white. This is to show the user which page they are on. Also, the welcome link you have added has pushed the contact us into a new blank line because it does not fit into the design. Please advice.

    Thank you!

    Leave a Comment:




    Please Call closed
    Task: Other | 2015-12-08 | Chandra | #42128 |

    Please call doctor – he would like a follow up on OM, analytics, SEO, and overall health of website.


    2015-12-08 | chandra.t
    Most are generic, I've added "dentist" to increase clicks.
    2015-12-08 | danny.n
    Ticket has been completed. Closing ticket.
    2015-12-08 | danny.n
    Called. LM for dr. Sent dr email with his stats for Adwords. Suggest dr to create a G+ for his business to optimize and show below the Ads. Gave him instructions on how to setup and verify then to get followers, reviews, ranking. Showed him a print screen of his ad and a competitor that is showing up on G+ Map below his ad. he has a great chance of showing here. Organically, his site is still very new and needs more history. A combination of the AD campaign and G+ listing will expedite this.
    2015-12-08 | danny.n
    seems to have very low search volume which is kind of expected in his area. Keywords are setup generic right?
    2015-12-08 | chandra.t
    5 clicks, 263 impressions, and 1.3 avg position.
    2015-12-08 | danny.n
    Chandra, can you please provide for me the stats for the past 30 days (impressions, clicks, avg positions). It believe he's only had it activated a little less than 30 days. Thanks!

    Leave a Comment:




    Blog closed
    Ticket: Website | 2015-12-04 | Chandra | #42031 |

    Doctor mentioned he wrote a blog post in the WP before everything was set up. Please retrieve and add to the blogs posts.


    2015-12-07 | rod.l
    Hello Dr. John Calvert,

    Your ticket #42031 labeled -Blog- has been been updated.

    Post has been added. To add posts, please go to your dashboard > posts > add new posts and hit the publish button once complete. Please be sure to keep a safe copy on your computer.

    Thank you!

    Leave a Comment:




    Blog page closed
    Ticket: Website | 2015-12-02 | drjfc29@gmail.com | #41858 |

    Why is the Blog taking so long? The live version is gibberish and doesn’t look good.
    Please fix soon.


    2015-12-02 | belinda.t
    Hello Dr. Calvert,

    Your ticket #41858 labeled -Blog page- has been been updated.

    We have completed the initial setup of the blog. When logging into your website, you can see a menu item on the left that says "Posts." There you will be able to start making different blog posts that will appear on the feed under "blog" on your public website. Please give us a call if you would like additional instructions and information on tips on how to use the blog.

    Thank you!

    Leave a Comment:




    Mobile web site closed
    Ticket: Website | 2015-11-26 | drjfc29@gmail.com | #41660 |

    I responded to your email about adding my photo at the top of the web site. Please read and make the changes.
    If you don’t get replys to emails than let me know and I will submit it here.


    2015-12-02 | catherine.c
    Hello Dr. John Calvert,

    Your ticket #41660 labeled -Mobile web site- has been been updated.

    Your photo has been added to the mobile site. Here is a link to view.
    http://sunvalleysmiledesigns.com/?am_force_theme_layout=mobile

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #41660- and we will get back to you as soon as possible.

    Thank you!
    2015-12-02 | catherine.c
    Photo has been added to mobile site.
    2015-11-30 | catherine.c
    Emailed about if his photo should belong in header image.
    2015-11-30 | catherine.c
    Hello Dr. John Calvert,

    Your ticket #41660 labeled -Mobile web site- has been been updated.

    I received your request and will look into making the changes.

    Thank you!

    Leave a Comment:




    Missionary Trips Page closed
    Ticket: Website | 2015-11-24 | drjfc29@gmail.com | #41568 |

    Please make the test and the photos appear on the Missionary Trips Page exactly like they appear on the editing side. All photos in a row with the print just under. The first one needs to start from the left of the page, just as in the editing side.
    Thanks


    2015-11-25 | catherine.c
    Hello Dr. John Calvert,

    Your ticket #41568 labeled -Missionary Trips Page- has been been updated.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #41568- and we will get back to you as soon as possible.

    Thank you!

    Leave a Comment:




    layout fix closed
    Task: Website | 2015-11-23 | Catherine C. | #41523 |

    align contact & doctor list


    2015-11-25 | catherine.c
    Closing.
    2015-11-25 | catherine.c

    Leave a Comment:




    Mobile closed
    Ticket: Website | 2015-11-20 | drjfc29@gmail.com | #41461 |

    I saw a message after leaving the last ticket, that you cannot change the header. I can’t only have a mountain photo without at least my name. That just won’t work. People have to be able to know who I am, as well as my practice name.
    Thank you.


    2015-11-20 | rod.l
    Closing this ticket. No message like that was sent to the client. We are already working on Danny's ticket/His ticket.

    Leave a Comment:




    Mobile closed
    Ticket: Website | 2015-11-20 | drjfc29@gmail.com | #41458 |

    Can you please add a small photo of myself (the same one on the home page) with my name and DDS on the header mountain photo. It needs to be more personal.
    Can you also put under my name Premier Aesthetic Dentistry in smaller but ledgible print..
    Also, the dropdown tabs are a little hard to read as they are white lettering on light grey background. Can you make them black print or change the background to a darker color.
    Also, the tress small lines on the upper left which is the menu for all the other tabs; can that be made more visible or obvious what that is or how to access all those other tabs.


    2015-12-07 | catherine.c
    Photo has been added to mobile site. Closing ticket.
    2015-11-24 | catherine.c
    Hello Dr. John Calvert,

    Your ticket #41458 labeled -Mobile- has been been updated.

    For the small photo added next to logo, there wasn't much space to add your photo. Please let me know if this will work.

    Also, please clarify your last request about the three small lines. What page were you viewing?

    Thank you!

    Leave a Comment:




    Mobile Header closed
    Ticket: Other | 2015-11-19 | Danny | #41420 |

    Dr request if he can put his pic on the header of the mobile phoen where the mountain pic is. Maybe on the lower right corner or anywhere that doesn’t take too much away from the header image. Dr just wants it more personalized


    2015-11-20 | rod.l
    Closing as it is the same one as the one above.

    Leave a Comment:




    Reviews closed
    Ticket: Website | 2015-11-18 | drjfc29@gmail.com | #41368 |

    On the Reviews page, is something supposed to happen when clicking the G+ circle?
    Please make sure that if someone submits a comment, it goes to the right email drjohncalvert@gmail.com


    2015-11-19 | rod.l
    Hello Dr. John Calvert,

    Your ticket #41368 labeled -Reviews- has been been updated.

    Once you have a Google + Account, it'll be linked to that.

    Thank you!
    2015-11-19 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Blog page closed
    Ticket: Website | 2015-11-18 | drjfc29@gmail.com | #41367 |

    All messed up Please fix. Should not have my photos.
    Also, on every page; the Search For, Catagories and Archives test, need to be removed and only on the Blog page.
    Will I be able to add the catagories as I add blog articles?


    2015-11-20 | developerbrijesh
    Done

    Leave a Comment:




    New Patient Health Questionnaire closed
    Ticket: Website | 2015-11-18 | drjfc29@gmail.com | #41364 |

    Under Patient Forms on the New Patient tab.
    I have attached the form to be downloaded and printed by the patient.

    Patient Form
    2015-11-24 | rod.l
    Ticket has been completed. Closing ticket.
    2015-11-24 | catherine.c
    Please review.

    Leave a Comment:




    Blog Setup closed
    Ticket: Website | 2015-11-12 | Belinda | #41147 |

    Please include the following:

    – Search Bar
    – Blog Landing: reference: http://recoverynowla.com/blog/
    — Featured Image Thumbnail
    — Title
    — Excerpt
    — Comment Count
    — Category
    — Pagination
    – Category Page (same elements as blog landing)
    – Archive Page (same elements as blog landing)
    – Add widget area to Sidebar (create sidebar for blog pages if needed)


    2015-11-19 | developerbrijesh
    Done
    2015-11-17 | belinda.t
    1) Missing widget area, please register in theme. 2) Blog Home/archive: change limit to 10 posts per page 3) Thumbnails, make same width and height. 4) Comments, I don't see comments listed on the post
    2015-11-16 | developerbrijesh
    Done

    Leave a Comment:




    SEO closed
    Task: Sales | 2015-11-12 | Danny | #41146 |

    “ketchum dentist”
    “sun valley dentist”
    “sun valley cosmetic dentist”


    2016-03-11 | chandra.t
    About us-77, Home-77, Cosmetic-77.
    2016-01-04 | chandra.t
    About Us-76, Home-76, Cosmetic-76
    2015-12-07 | chandra.t
    Using SEO toolbox to improve pages. Home-70, Cosmetic-72, About Us-72
    2015-11-19 | danny.n
    Chan, he stated he will send it over as a ticket to link when he gets them setup. Thanks.
    2015-11-18 | chandra.t
    SEO toobox tool, scores are as follows - Home 68, Cosmetic 70, About Us 70. Currently fixing descriptions and alt image tags. Does the doctor have Social Media he would like to link?
    2015-11-18 | danny.n
    Can you confirm what has been done with regards to the on-site? thanks.
    2015-11-18 | chandra.t
    Sent to Naveed and had Alison write blog post content for sun valley dentist.
    2015-11-12 | danny.n
    please reassign this back to Danny. I want to revise some of the pages manually myself for Sleep Apnea and TMJ.

    Leave a Comment:




    Reviews Page closed
    Ticket: Website | 2015-11-12 | Danny | #41141 |

    His current Reviews page, please put the G+ logo there and link it to his G+ & Yelp page. Dr is in process of getting the G+ listing verified with a pin that he should receive soon. Ideally, dr wants to put some reviews that he will be getting in the future from G+ to be placed here and when they want to read more, they can click on the G+ logo


    2015-11-13 | danny.n
    he doesn't have it yet. Just setup the page. he stated that he is still waiting for the pin.
    2015-11-13 | rod.l
    What is their google plus page? I tried to google it, but nothing?

    Leave a Comment:




    Blog closed
    Task: New Project | 2015-11-12 | Danny | #41134 |

    Please setup Blog.
    Currently has a blog “page”, transfer this article into the new blog setting. When done, let dr know so he can access to add more in the future.
    – dr did not sign up for any custom monthly articles.


    2015-11-12 | belinda.t
    You can find instructions for blog setup in FAQ (future reference)
    2015-11-12 | belinda.t
    Ticket submitted to Brijesh to create blog that should take about a week or so. Please update this ticket once blog has been completed.

    Leave a Comment:




    Adword closed
    Task: Sales | 2015-11-12 | Danny | #41133 |

    Please cover 5-7 miles. Its a small community and non-competitve.
    Dr request to setup as soon as we can. Send me list of keywords. Prob go generic keywords. lmk!


    2015-11-13 | danny.n
    Sent ADWORD ACTIVATION email. Ok to close this task chan. THX!
    2015-11-12 | chandra.t
    OM campaign activated with generic and keywords below. Sent Danny screenshots.
    2015-11-12 | danny.n
    ok chan, lets go with the narrow stretch of highway going 30 miles down to cover Ketchum, Sun Valley, Hailey, Bellevue, gannet and picabo.
    2015-11-12 | danny.n
    ok chan, lets go with the narrow stretch of highway going 30 miles down to cover Ketchum, Sun Valley, Hailey, Bellevue, gannet and picabo.
    2015-11-12 | danny.n
    dentist, cosmetic dentist, tmj, sleep apnea, invisalign, clear braces teeth whitening

    Leave a Comment:




    Blog & Adword & SEO closed
    Task: Accounting | 2015-11-12 | Danny | #41131 |

    Blog: $500 + $30/m
    Adword: $300/m
    SEO: $1,000/m (3 keywords)


    2015-11-17 | chandra.t
    Charged SEO.
    2015-11-12 | chandra.t
    Charged blog and OM.
    2015-11-12 | danny.n
    Lead Note: had a lengthy convo with dr. He use to be in Austin so is aware of SEO and Adwords and has a general idea on the reality of being on the 1st page based on each demographic. He s in a small town now but wants to dominate immediately. currently on page 7 (only launched for 30 days). Advised to do SEO which will be quicker and Adword which is immediate and immediate is what he wants too. Request to do custom blog so he can post on his own. dr confirmed via email and by phone to proceed with adwords, SEO and blog

    Leave a Comment:




    Patient Education closed
    Ticket: Website | 2015-11-11 | drjfc29@gmail.com | #41094 |

    On the Patient Education Page, I was able to add at the bottom of the list of services, an additional service called Comfort Menu. However, I don’t know how to add that page to the back end under Articles where I can edit that page, as it doesn’t show up. Can you add that for me please, then I can edit the article page with what I want it to say.


    2015-11-11 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Interested in Other Products 
    Sales | 2015-11-11 | Belinda | #41086 |

    Doctor would like to have an official blog on his website. Currently we’re just adding items to same page. Told him we have bundle with social media that is $1,000 initial with monthly (didnt quote on monthly).

    He also wants to boost his ranking as he’s currently onn 7th page. His area is not too competitive with only probably 12 dentists in whole area. Mentioned that depending on what his competition is doing, he might have to do just as much seo/marketing or more to beat them. Recommended he does ppc AND seo for at least a few months to hopefully boost, but not gauranteed.

    Asked if he cancels SEO, will he drop. Explained our goal is gradual ranking increase, therefore we hope that it doesn’t drop immediately.

    In all, would like to get blog, social, PPC, seo. Having Danny give doctor a call back.


    2015-11-11 | belinda.t
    Please call doctor today on his cell.

    Leave a Comment:




    Blog closed
    Ticket: Website | 2015-11-05 | drjfc29@gmail.com | #40853 |

    I found the A to change color.
    In the text of the blog article, I would rather than having a large article, I want to have a highlighted Read More that can be clicked to see the rest of the article. I placed used that icon and placed it in the article but the live article still shows all of it. Can you do that in the first article where I placed it to show me how and then I can do it next article. Thanks.


    2015-11-05 | rod.l
    Hello Dr. John Calvert,

    Your ticket #40853 labeled -Blog- has been been updated.

    Unfortunately your website is not formatted to do so. We do offer a blog package that you can get separately. Please email or contact your account manager to discuss the steps of incorporating a blog into your site.

    Thank you!
    2015-11-05 | rod.l
    Hello Dr. Calvert,

    Your ticket #40853 labeled -Blog- has been been updated.

    Unfortunately your website is not formatted to do so. We do offer a blog package that you can get separately. Please email or contact your account manager to discuss the steps of incorporating a blog into your site.

    Thank you!

    Leave a Comment:




    Blog closed
    Ticket: Website | 2015-11-05 | drjfc29@gmail.com | #40852 |

    Is there a way to add meta tags, specific words, or other SEO things in the coding of my blogs so they can maybe be found on a search. Such as my first blog on Headaches. If someone did a search in Sun Valley for severe headaches, it would be nice if my article could organically show up. I know there is no guarantee, but can we do all we can to try and make that happen.
    Also, I would like to make it so that every Blog I write automatically is posted to our office Facebook Page. At least the beginning to a point where it says read more, and when they click on it, they are taken to the Blog Article on the web site. I don’t have a FB page yet but will soon.


    Leave a Comment:




    Blog closed
    Ticket: Website | 2015-11-05 | drjfc29@gmail.com | #40851 |

    I don’t see an A symbol when I highlight so I can chose a different color for a link.
    Also, can you place a “Next Article” button with forward and backward arrows or something so people can scroll to the next Blog Article. Also, how do I add another article since I don’t want to just continue on the same page as the first article. How do I open up a new page that will work with the button and arrows to the “Next Article” button?


    Leave a Comment:




    Blog closed
    Ticket: Website | 2015-11-04 | drjfc29@gmail.com | #40821 |

    I have placed a blog article on the blog page. There are two “Services” related links I have placed in the content. I have bolded them, but they don’t show up as well as I would like. The idea is for people to click on the link which takes them to that other page in the web site. Instead of being “Bold”, can they be colored blue so they are more easily seen as a link. Can I do that myself when writing blogs?


    2015-11-04 | rod.l
    Hello Dr. John Calvert,

    Your ticket #40821 labeled -Blog- has been been updated.

    To change a text color, highlight the text and click on the icon that has an A on it and an arrow next to it. This will give you a list of color you can pick from.

    Thank you!

    Leave a Comment:




    Blog closed
    Ticket: Website | 2015-11-03 | drjfc29@gmail.com | #40777 |

    Please place a blue rectangular box to the lower right of the home page that says Blogs & Articles. The other blue rectangles will need to be made smaller to accommodate this additional box.
    Please have it go to a page that will allow me to add articles and blogs.


    2015-11-03 | rod.l
    This ticket is already being processed. Closing this repeat.

    Leave a Comment:




    New Dr. Photo closed
    Ticket: Website | 2015-11-03 | drjfc29@gmail.com | #40775 |

    I’m sorry. I have found a better photo of myself. Can you please replace the photo on the bottom of the home page with the attached photo.


    2015-11-04 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Google search closed
    Ticket: Website | 2015-11-03 | drjfc29@gmail.com | #40721 |

    I know this is a new web site and everything takes time. This is a small town with only about 6 dentists. Why does my web site show up when I do a search for Sun Valley Dentist, especially when Sun Valley is in my domain name?
    Please go through the entire web site and provide all the proper SEO to each page that will help it show up. I have edited almost all of the services pages and others about the Dr., etc. I know that in the text needs to be certain phrases with Ketchum and Sun Valley in them to help. Please see that all has been coded or linked or whatever is needed for my web site to be seen.
    Thank you.


    2015-11-03 | rod.l
    Doing this one the previous ticket.
    2015-11-03 | rod.l
    Hello Dr. John Calvert,

    Your ticket #40721 labeled -Google search- has been been updated.

    Please talk to your account manager with questions about SEO. We are working on adding those locations to your content, but if you have SEO questions, please let your account manager know.

    Thank you!

    Leave a Comment:




    Sleep Health Blue Button closed
    Ticket: Website | 2015-11-02 | drjfc29@gmail.com | #40718 |

    When you click on the Photo Blue Button for Sleep Health on the Home Page, it goes to a blank page.


    2015-11-03 | rod.l
    This does not happen. Both buttons work perfectly fine. Skewed ones and the sidebar ones.

    Leave a Comment:




    Home page closed
    Ticket: Website | 2015-11-01 | drjfc29@gmail.com | #40654 |

    At the bottom of the home page under Meet Dr.John Calvert, I would like the text to read;
    Dr. John Calvert and his amazing team are honored to provide his 30 years of experience in Advanced dentistry to residents of the entire Wood River Valley. We look forward to meeting you and providing and exceptional dental experience.


    2015-11-02 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Home page tab bar closed
    Ticket: Website | 2015-10-31 | drjfc29@gmail.com | #40649 |

    I would like to take the tab of New Patients and make it a drop down under Contact Us.
    This is to fee up a space for a new tab saying Giving Back. Under that tab to have 2 drop downs of Missionary Trips and Community.
    I will later provide you with photos for these drop downs or add them myself.


    2015-11-02 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Blog button closed
    Ticket: Website | 2015-10-31 | drjfc29@gmail.com | #40648 |

    Can you add a 4th box on the home page below the others on the lower right. I know you will have to make each of them smaller. It needs to say Blogs and direst to a blog page where I can add article of interest periodically.


    2015-11-04 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    TMJ and Jaw Pain page closed
    Ticket: Website | 2015-10-31 | drjfc29@gmail.com | #40647 |

    The text to the left of the photo that are bullet points has a different font from the rest of the article. I know it is from my editing; sorry. Can you please make it the same as the rest.
    Thank you.


    2015-11-02 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Dr. photo closed
    Ticket: Website | 2015-10-31 | drjfc29@gmail.com | #40645 |

    Please replace the photo of me on the home page with this new photo. It is similar but a better photo. Thank you.


    2015-11-02 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Sleep Health Page closed
    Ticket: Website | 2015-10-30 | drjfc29@gmail.com | #40641 |

    Please place a photo of a sleepy person yawning at the top of the text.


    2015-11-02 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Root Canal Page closed
    Ticket: Website | 2015-10-30 | drjfc29@gmail.com | #40640 |

    When you click on Root Canals from the services page, the correct text and videos does not appear. Something about Hello World instead.


    Leave a Comment:




    Dental Implants service page closed
    Ticket: Website | 2015-10-30 | drjfc29@gmail.com | #40639 |

    Please change the title above the first video to Implant Supported Crowns and Bridges.
    Put the title of Implant Supported Dentures above the second video. Space them enough so not to be crowded.


    Leave a Comment:




    SEO closed
    Ticket: Other | 2015-10-30 | drjfc29@gmail.com | #40618 |

    Please make sure the SEO for the web site is targeted to sll the following searches. Dentists in Sun Valley, Ketchum, Hailey, Bellevue, Twin Falls, Boise. All in Idaho.
    Right now, I am not showing up on these searches. I realize the web site is new, but there are only a few dentists in the area. When will I show up?
    Also, what needs to be done to appear on the Google Map when a search is done.


    2015-11-04 | rod.l
    Ketchum is already in all pages and I tried adding in the other cities in. I will add this to the top on the actual header as well.
    2015-11-04 | rod.l
    Hello Dr. Calvert,

    Your ticket #40618 labeled -SEO- has been been updated.

    If the site is new, it would take at least a month to show up in searches and then you can see where you are ranked (first, fifth or even tenth page). As far as appearing on Google maps, you would need to register your business with Google.

    Thank you!
    2015-11-02 | belinda.t
    Usually when they refer to SEO, you want the keywords to be within the page as well as in the meta tags. When the keywords are within the page, it is good to use it in a form of 1 of each: h1, h2, paragraph, image alt tag (if there are images). If a site is new, it would take at least a month to show up in searches and then you can see where you are ranked (first, fifth or even tenth page).
    2015-10-30 | rod.l
    What would you like me to put on his pages?

    Leave a Comment:




    Aesthetic Dentistry closed
    Ticket: Website | 2015-10-30 | drjfc29@gmail.com | #40617 |

    Please add the text I submitted to Belinda on this subject to the Aesthetic Dentistry Blue Button as soon as possible, as it is blank right now.


    Leave a Comment:




    Email: Website is Live 
    Design | 2015-10-30 | Belinda | #40600 |

    Hello Dr. Calvert,

    Congratulations! Your website (sunvalleysmiledesigns.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): sunvalleysmiledesigns.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drjfc29@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Update Robots File/301 closed
    Task: Website | 2015-10-30 | Belinda | #40599 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.


    2015-10-30 | belinda.t
    No need for 301

    Leave a Comment:




    Smile Gallery closed
    Ticket: Website | 2015-10-29 | drjfc29@gmail.com | #40573 |

    I would like to have a blue diagonal horizontal box on the home page centered under the four vertical diagonal boxes.
    I would like to have a Blue Smile Gallery Button on every page to the right, just below the other 4 diagonal blue boxes. People need to be able to access that easily from anywhere, especially when they are on a services page.


    2015-11-02 | rod.l
    Ticket has been completed. Closing ticket.
    2015-11-02 | rod.l
    Hello Dr. John Calvert,

    Your ticket #40573 labeled -Smile Gallery- has been been updated.

    Your ticket #40573 has been completed. Unfortunately we are unable to edit the home page design as specified by the first part of your ticket. The home page design is set and we cannot add the items where you have mentioned.

    Thank you!
    2015-11-02 | belinda.t
    Sidebar on Inner pages, we can add another box (duplicate one above). Home page, we cannot. Please complete second portion and explain that the home page design is set and we cannot add items where he has mentioned.
    2015-10-30 | rod.l
    Are we able to add this blue box he is talking about?

    Leave a Comment:




    Wrong videos closed
    Ticket: Website | 2015-10-29 | drjfc29@gmail.com | #40572 |

    On the Crowns and Bridges page, the first video needs to be removed. It needs to be the first video on the implant page and titled above it Dental Implants. The video on the implant page can stay and be under this first video with the title of Implant Supported Dentures.
    The video on the implant page needs to also be on the Removable Dentures page as the second video. The second video currently on the Dentures page titled Temporary Partial Denture or Stayplate, needs to be removed entirely. The first denture video does not have a title above it like the others do. It should be Full Dentures.
    Please make sure all videos have the correct title above them.


    Leave a Comment:




    New Dr. Photo closed
    Ticket: Website | 2015-10-29 | drjfc29@gmail.com | #40570 |

    Can you please replace the photo of me on the home page with the new attached photo.
    Can you also place the same photo of me at the top of the page Meet The Dr.


    2015-10-30 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Font size closed
    Ticket: Website | 2015-10-29 | drjfc29@gmail.com | #40569 |

    I think all the print on all pages needs to be larger. Its kind of hard to read, especially for older eyes.
    also, the drop down menu of Smile Gallery under Services partially obstructs the Services Tab for people to clearly see it as a menu button to push. Can you make it drop down below the Services print?


    2015-10-31 | developerbrijesh
    Done
    2015-10-30 | rod.l
    Please take a look at the submenu items.

    Leave a Comment:




    Services page closed
    Ticket: Website | 2015-10-29 | drjfc29@gmail.com | #40567 |

    The service of Aesthetic Dentistry needs to be first on the list. Sleep Apnea and Snoring needs to be changed to Sleep Health and listed second. Third should be Implants, Forth- Invisalign, Fifth- TMJ Treatment, Sixth- Veneers and Laminate changed to Porcelain Veneers, Seventh-Crown And Bridge, eigth-Headaches. Then rest


    Leave a Comment:




    Aesthetic Dentistry Box closed
    Ticket: Website | 2015-10-29 | drjfc29@gmail.com | #40566 |

    When you click on the Aesthetic Dentistry diagonal box on the home page, the page is blank, and in the blue boxes to the right on that page, the Aesthetic Dentistry text is messed up. If you then click on it it will straighten up. Needs to be fixed.


    2015-10-30 | rod.l
    May be antialiasing.
    2015-10-30 | rod.l
    Not sure what they mean about the text. It seems to be working well on our end.

    Leave a Comment:




    Edits (via Email) closed
    Ticket: Website | 2015-10-28 | Rod L. | #40491 |

    Check pages for SEO: Ketchum, Sun Valley, Hailey, Bellevue, Twin Falls and Boise.

    Same Day Emergency link to point to emergency dentist services page.

    On services pages, under TMJ pain, add new item called headaches. Add content that was sent to that page — add image of headache.

    Replace testimonial section on the homepage with associations:
    American Dental Association
    Idaho Dental Association
    Texas Dental Association
    American Academy of Sleep Medicine
    American Academy of Craniofacial Pain
    American Academy of Orofacial Pain
    L.D. Pankey Institute for Advanced Dental Studies-Alumni

    Place smile gallery in one of the nav items. Add images of before and after.

    “I also changed the text for porcelain Veneers and Invisalign.
    Please check for proper SEO. I think it would look better if the photo on the Veneers page could be put next to where the video is going since it is a large blank space, if that is doable.”

    “under Patient Services where all the sevices are listed, I would also like one called Aesthetic Dentistry. The diagonal photo button on the home page should be directed to that page of text as well.”


    2015-10-29 | rod.l
    These are completed. Please double check this. For the smile gallery, if we could have visual composer for the styling of it. Also the SEO, how would you want me to check for that?

    Leave a Comment:




    Initial Website Changes closed
    Ticket: Website | 2015-10-27 | Belinda | #40398 |

    Home Page: the mtn picture is repeated on the right hand side, please crop the photo.

    Tagline & Four boxes doesn’t seem centered. Please have Brijesh center them.

    Forms/Contact page: consolidate and also on main nav bar and leave “contact us.” Please organize the page nicely.

    Sub-Footer Blue Buttons: Since we’re consolidating forms/contact, please replace “new patients” with “Read Our Reviews” and link to testimonials.

    Jotform: darken or outline the input boxes as they are hard to see

    Four Main Boxes on home: reduce the size by 1/3 (proportionately) and space them out a little bit (he basically wants to see more of the BG)

    Social: move the icons to the footer and add a “make appointment” button to left of telephone. Please make in blue.

    Split team page into 2: 1) meet doctor 2) Meet the team — add these to main nav bar

    Switch the domain to go live: sunvalleysmiledesigns.com. Godaddy info is record under products. Add “johncalvertdds.com” as forward to sunvalleysmiledesigns.com.

    Mediamed: johncalvertdds.com has been added as a domain, but need to add sunvalleysmiledesigns.com as an alias in mediamed’s DB.


    2015-10-27 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-10-22 | Marvin A. | #40234 |

    Hello Dr. Calvert,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): johncalvertdds.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drjfc29@gmail.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-10-22 | Marvin A. | #40233 |

    Hello Dr. Calvert,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): johncalvertdds.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drjfc29@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    2015-10-23 | belinda.t
    Email F/U

    Leave a Comment:




    Mobile Site closed
    Task: Other | 2015-10-21 | Marvin A. | #40161 |

    Start on mobile site.


    2015-10-22 | marvin.a
    Sent for review

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-10-16 | Belinda | #39851 |

    Hello Dr. Calvert,

    I’ve adjusted the minor changes you’d like to see for the design. If you are approve of the overall colors and layout I will move into development and will have it ready for you before the end of next week. This is where you’ll be able to click all of the buttons and see videos, content, etc.

    If you do approve, we won’t be able to make major changes to the design such as changing the color scheme from blue/green to red/orange for example. Minor changes such as adjusting your logo and text can be done at anytime. If you do approve, please reply that you approve of the designs attached.


    2015-10-19 | belinda.t
    Hello Dr. Calvert, Yes, I have received your comment, thank you! I have submitted this for development and it should be done by Friday for your review. I have requested that we add "See Our Reviews" directly below the current one and we will be able to link it to Google Plus and/or a page that has additional reviews. Hope you're enjoying your vacation!
    2015-10-19 | drjfc29@gmail.com
    I like this design and concept. Lets move forward with the rest. I would like later to add a "See Our Reviews" button where the one quoted review is. This will be once we have reviews. This can pull reviews directly from our Google+ page, when we have one.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-10-13 | Belinda | #39688 |

    Hello Dr. Calvert,

    I’ve made the adjustments to design #7 with samples of different locations for your tagline “Your Smile is Your Best Asset.” Please review them and let me know which location best suites you.

    Additionally, I’ve included how the inner pages would look like as well.


    Leave a Comment:




    Please Call closed
    Task: Other | 2015-10-12 | Michael K. | #39619 |

    Dr Calvert called and wants to discuss the design drafts. Said he’s been trying to get in touch. Talked to Marvin but he said he’s still training and doesn’t want to talk to a client until directed to by you. Please call when you get a chance. Thanks


    2015-10-13 | belinda.t
    Spoke to doctor, he has selected design 7 will send next draft with inner page.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-10-08 | Belinda | #39454 |

    Hello Dr. Calvert,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I’ve also adjusted the previous designs based on your feedback. I look forward to hearing from you!


    Leave a Comment:




    Add Pages closed
    Ticket: Website | 2015-10-07 | Belinda | #39416 |

    Please add attached pages to client’s website. Please add “By Dr. Calvert” at the end of all of these page names. This way we will know which page was created by him and us.

    reyourdesignconceptisreadyforreviewpleaselogin

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-10-06 | Belinda | #39287 |

    Hello Dr. Calvert,

    Based off of our discussion I have compiled design drafts for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I’ve included different designs for you to either mix and match or identify which parts you like or don’t prefer. Colors, photos can be adjusted based on your feedback. I look forward to hearing from you.

    Additionally, I’ve created a temporary website that includes the initial pages. Please don’t mind the look, as we will merge the finalized the design to the pages. You may access the pages by clicking on “Edit my website” on the main screen (www.360controlpanel.com).


    Leave a Comment:




    DQ Submission 
    Design | 2015-10-02 | drjfc29@gmail.com | #39198 |

    Name: John F. Calvert, D.D.S.
    Domains: sunValleySmileDesigns.com
    Address: 120 Second Ave., Suite 202 , Ketchum, Id
    Telephone: 208/-726-3457
    Email: drjohncalvert@gmail.com
    Features: Social Media
    Services Badges
    Contact Form
    Memberships
    Colors: #123456,#123456,#123456
    Demographics: ,,
    Specialty: /Sub-Specialty:
    Procedures:

    Have my Designer call me
    Comments:


    Leave a Comment:




    Create Tempsite closed
    Task: Other | 2015-09-30 | Belinda | #39066 |

    Marvin, please create a tempsite for Dr. Calvert. I’ve listed some of the “branded” procedures that he offers in the practice. These are services that are in addition to typical dental services.

    Here are directions, please ask me or Mitchell for help or details:
    1. Go to gateway.godaddy.com (please have Mitchell log in for you)
    2. Click on “new wordpress” and then “migrate an existing site” — (You’ll duplicate 360tempsite.com). It’ll ask for credentials, just open a new window and search for 360tempsite.com and look at the settings for FTP credentials.
    3. Gateway will give you a temporary URL, please copy the first six digits of the URL into CP > products > website > MWP ID.
    4. Gateway will take a few minutes to set this up. After it’s done setting up, go ahead and search for the temp URL, and click on manage.
    5. Create the three usernames as we did yesterday and the autologin links.
    6. Load Dental Patient Education Pages
    7. Replace brackets found, please ask Mitchell.
    8. Review the tempsite and see if there’s anything missing.

    BRANDED Procedures:
    – zoom teeth whitening
    – invisalign
    – tmj
    – sleep apnea


    2015-10-02 | marvin.a
    Ticket has been completed. Closing ticket.
    2015-09-30 | belinda.t
    There are no borders around the inputs of the form, making it hard to see. I would just put that back and go ahead and close the task. TY.
    2015-09-30 | marvin.a
    Hi Belinda, I've completed the tasks assigned. Please review. Thanks!
    2015-09-30 | belinda.t
    1. Need to update this task/ticket to "received" // 2. Update autologins // 3. Team: there are still brackets. If we don't have that info, just remove the line about it. // 4. WP Dashboard says "Tempsite", always change that to the domain or practice name (client will see this tempsite so we don't want any traces of generic stuff // 5. contact pg: There are brackets there still, please remove if we do not have the info // 6. Pt. Education Page: Always add the "branded procedures" to the list of services and link them to appropriate pages. This is a selling point for the business, so we want to showcase them // 7. We always have 2 forms on each site: testimonial and appointment form. Please add these and ask Mitchell how to do so. // 8. Let me review after.

    Leave a Comment:




    Design Notes 
    Design | 2015-09-30 | Belinda | #39061 |

    – Focus on Ketchum/Sun Valley residents
    – Older/retired destination but of business professionals such as lawyers, doctors, etc.
    – still wants to include younger people as well
    – had an ad with black and gold trim
    – visually appealing – great photography – good details – patterns
    – everyone is conscious fit and likes aesthetics
    – include scenic photos
    – liked gym-spa’s photos
    – CONCLUSION: Seems like doctor wants a simple/visual site like gym-spa.com but then his clients are higher end. Needs more details and not a flat design.

    – Dr will send yellow page ad with the details of what he has recently approved of.
    – mention to dr will send design in 3-4 days, explained what is to come.

    logo
    2015-10-14 | belinda.t
    Email and VM follow up with doctor to finalize.
    2015-10-13 | belinda.t
    john-calvert7 - will send inner pages with minor edits to home page. He's out of town thursday and would like to approve by then. sending him updates today.
    2015-10-06 | belinda.t
    john-calvert3.jpg - mtn photo less transparent. main girl too much hair but likes glamour. add DBA to the logo.
    2015-10-06 | belinda.t
    john-calvert1.jpg - Likes main couple but would like them to face foward. Move mtn logo to where it says 'welcome..'. Use granite/stone textures instead of gold. Does not like the blues reminds him of denim and does not like the hexagon shape. Move menu below photo so it doesnt break the photo.
    2015-10-06 | belinda.t
    Dr review designs and would like to see 2 additional ones, please choose any design but with the following conditions: 1) mountain logo should not be overlapped. 2) Utilize DBA "Sun Valley Smile Design"

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-09-29 | Belinda | #38984 |

    Hello Dr. Calvert,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    2015-09-29 | belinda.t
    LM for Dr. Calvert to go over design.

    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2015-09-29 | Danny | #38958 |

    – current domain is redirected to his old practice he had sold already in Austin. He will be using this domain johncalvertdds.com for his new practice he just bought in Ketchum, Idaho. Ignore the current site you see online.
    – he stated he has access to his domain that he owns.
    – Dr. Calvert is main point of contact (extremely pleasant to work with)
    – wants site to be clean yet look high end because his area is touristy “ski resort” area tailored to high income residences.
    – dr stated he has a logo already (please get from him)
    – dr wants to speak over the phone to go over what he wants (prefer phone). He does have access to CP member login
    – please include for SEO (Sun Valley, Ketchup, Triump, Hailey, Bellevue)
    – also has dentrix, will have that setup and send over to us for the patient portal. May give us forms in meantime for patients to download.


    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2015-09-29 | Danny | #38956 |

    Website: $2,499 + $49/m
    Mobile: $1,000 + $29/m
    Video: $20/m


    2015-09-29 | chandra.t
    Charged.
    2015-09-29 | danny.n
    Dr ordered online. cc is in SALES tab on the left under "phone conference" post. let me know if you don't see it. thx!

    Leave a Comment:




    Phone Conference 
    Estimates | 2015-09-28 | Danny | #38938 |

    Dr. called, transferred to me from Belinda. Dr use to have an office in Austin, TX but sold it. Now in process of purchasing a new practice in Ketchup, Idaho. Knows a bit about SEO, assured him he should be fine cause he confirm there’s only 5 at most in 10 mile radius. it is a secluded area, tourist, high end clients. Assured him of our high quality work cause he wants high quallity. Wants custom content told him we can do up to 5 for targeting procedures for SEO purpose. Wants to target Sun Valley and other neighborhoods. Also assured dr i will be overlooking project and be available in the future cause that is his concern. Dr will have dentrix so he will have the patient portal setup through there and provide for us. Did go over platinum but dr stated Gold is good cause he has logo and has no need for social cause his area is not social savvy. Hot lead, dr asked to send so he can get started.


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire: 2015-10-03
    Site Download/Site Sucker:
    Temporary Site: 2015-10-19
    Concept: 2015-10-16
    Approved: 2015-10-19
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-10-21
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2015-10-30
    Update Other Products: 2015-10-30
    Status Cake: 2015-10-30
    Live Online: 2015-10-30
    Analytics Setup: 2015-10-30
    Analytics Report or Jetpack Setup: 2015-10-30
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire: 2015-10-03
    Concept: 2015-10-16
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2015-11-12
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-09-29
    2015-09-29
    Mobile
    Fluid Responsive
    2015-09-29

    Videos
    2015-09-29

    Marketing
    2015-11-12

    Reputation


    Facebook


    Google Plus
    2016-02-11

    Blog
    2015-11-12

    SEO
    2015-11-12

    Logo


    SPK

    DC

    Email
    2015-09-29

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2015-09-28 | Danny | Phone Conference Ordered

    Gold


    Initial: 2 Payments of $1,749
    Monthly: $99


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Educational Videos

    High-Quality Patient Dental Videos

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: