Einstein Clinical

Please double check to make sure all charges have been stopped (i’m sure it is)

Dr. F: Please respond to client that we have received her email and will process her request by Monday afternoon

Dear Justin,
Please have your company take down einsteinclinical.net.
My new website is up and running under einsteinclinicalresearch.com

Thank you.

Refunded $1249 back to Visa ending in 9296 and stopped all pending charges.

Where is the completed work, no communication, poor quality work, I am highly dissatisfied.
Please email me an update.

Thank you.

Pls first take the metric number of trials off, until I give accurate number.

I cannot say I am 100 percent content, this is taking too much time, there are multiple mistakes that I have to keep reiterating.
I need it done by COB today with all that I want then I want it presented in a final format to me for one last edit check and revisions.
I also need it to be at the top for SEO, you know I paid very little last time for yearly service and it always came up at the top. Now I cannot even bring it up.
Please make sure all is done properly. I don’t want to waste any more time. I also want in writing that the website , design and all of it is owned by Einstein consulting services, inc in case I decide to move it to another carrier later on. I don’t want your company on any pages for advertisement either.

Thank you.

Sincerely yours,

Email past due $1249 for second installment of website design.

Client approved.

1. Remove Call now and number , put contact on side of each page with new phone number 704-842-3771

2. Change Advancing Health etc to “Advancing Medicine through Research helping one patient at a time”

3. Have the arrow bring to studies then list the following:

Current Studies

Cardiovascular-

Polypill study to access bioequivalence mixed dose of blood pressure medicine and cholesterol medicine as compared to separate single doses.

Five year outcome study evaluating investigational medicine to lower LDL and incidence of another cardiovascular event.

Three year outcome study to evaluate an investigational medicine to lower triglycerides and incidence of another cardiovascular event.

Afib Registry study newly diagnosed patients.

CHF Registry study.

4. For the first page performance metrics change number of remove studies conducted

5. Fit in somewhere on first page

Sponsors worked with:

Sanofi

Ferrer

Johnson and Johnson

Boehringer Ingelheim

Amarin

Pearl Therapeutics

Novartis

Merck

Perrigo

Sanofi Pastuer

Bracco Diagnostics

CellPoint

Theravance

CRO’s worked with:

DCRI

Inventiv

PRA Health

INC Research

Quintiles

Remove all the pictures of the Doctors. I just want some small bio of each.

I will provide a pic of myself and bio.

All the wording on the first page is good with what I provided.

Received an email that her .com may be released to the public by 2nd week of April.

Since this is very sensitive, I think this should defer to you.

To review.

Hi Marilyn Moran,

Congratulations! Your website (einsteinclinical.net) is now live and visible to the public.

We are still currently working on your content and will work with you to coordinate the implementation of your content. If you have any questions and/or concerns, please let us know.

LOGGING INTO CONTROL PANEL

Login via your member login page: www.optimized360.com/controlpanel

Username: einsteinclinical@carolina.rr.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: einsteinclinical@twc.com

MAKING CHANGES

If you would like to make any changes to your website on your own, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you!

1. Add the following lines to the end of the robots.txt file:

User-agent: ia_archiver
Disallow: /

FLUSH CACHE in wordpress after the changes have been made.

2. Complete 301 Redirects from previous site

3. Compress theme images and uploads folder.

Hello Dr. Moran,

Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username: einsteinclinical@carolina.rr.com
Password: 360_einsteinclinical

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: einsteinclinical@twc.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

To see if her other domain was available. It was not.

Hi Allison,

This is a medical research speciality. Her research group is Site based and not a SMO type of CRO. More info can be found here (http://www.centerwatch.com/news-resources/research-centers/profile/2552/einstein-clinical-research-inc)

I would suggest writing something on Theraputic Areas, Expertise/Experience, Facility, About Us page.

Please initial domain transfer ASAP (below is the previous company that owns the domain so far) — please speak with Justin

Chike Okwara
President & Founder
BCV Publishing
5501 Executive Center Drive, Suite 245
Charlotte, NC 28212
Direct: 704-900-1973
Website: BCVpublishing.com

Business Hours
Mon-Fri – 9AM – 5PM
Sat-Sun – By Appointment Only
Holidays – CLOSED

Marilyn,

We are not trying to avoid any costs but are in fact awaiting your payment for the services rendered & per the signed proposal — the second half of the initial & monthly payments.
We have been happy to assist you with everything in which you have requested for and have not breach the signed proposal.

I already have addressed to Chike and yourself the steps to move forward regarding the website domain & your existing project with us.
Below is the provided solution for something that is out of our hands.

Problem: The domain was claimed to be expired but after further investigation, it appears that the domain was renewed another year and the registrant’s name is under “Chike” (Please See Attached)
It appears that your previous company did supply the domain transfer code but it was never sent to our company or we have not been notified.

Solution: The previous company will need to coordinate with us to allow us to transfer the domain name over.

I understand your frustration in this but we are doing our best to get this situated for you. Our hands are tied when another party is refusing to cooperate

Thank you,

Justin,
I am going to request a refund from your company if you cannot get my domain name back. I think there must be a cost that you may be trying to avoid, but as you see Chike is not accommodating and never sent me instructions. In fact his business is not legally registered with the state. I have been charged 1250 already and have no knowledge of what to do next, that is why I hired your firm. This has to be resolved immediately. Otherwise I will have to go with another firm. I don’t have time to waste on this of which I have very little knowledge.

Thank you.

Sincerely yours,

Client never sent us the “EPP code” her original company sent her to provide to us – domain expired 2 months ago – needs to be renewed and Marvin had addressed to me that the domain can not be moved until after 60 days of renewal but in the mean time her old company needs to renew the domain and so we can have them change the A record so the website is functional and live

Emailed Chike (her previous company) regarding the status and what is needed to be done

Hi Sachit,

She really liked the first design overall. She liked how the people looked “real” and not models.

Just wants to see another design to solidify the first design as the one she will go forward with.

Please use a white middle-aged – mature female as her photo.

Client wants to finish the project

And add a “under construction” page just like what you did for murphy chiro.

Thanks

Hi Marilyn,

Our design team is excited to provide you with a 3rd design for your research company. Currently, we are waiting on approval to work on your 3rd design once we receive your check in the mail.

If you have any questions or concerns, you can contact me or Justin.

My team and I look forward to working with you further!

Contacted client to let them know we have not received payment for the project – CC’d Marvin & Chandra

Hi Marilyn,

Here is the second design draft!

Hi Sachit,

She really liked it overall. She liked how the people looked “real” and not models.

Just wants to see another design to solidify the first design as the one she will go forward with.

(http://www.bigstockphoto.com/image-19158206/stock-photo-black-businesswoman-portrait-smiling-against-a-white-background)

This is the picture I used for her doctor photo on the first draf instead of the old man.

Hi Marilyn,

I have sent you this draft via email. This is just here for our records or if you would rather post your feedback through our Control Panel than emailing me directly. Let me know what you think!

Hi Sachit,

This client is a medical research. I’ve attached a copy of their logo. I will send you a working file of their logo. They like (http://newhopeclinicalresearch.com/).

They specialize in cardiovascular studies. They would like to have a more real approach. Her lab is located in Southern US, so make sure to have ethnic diversity instead of just caucasian imagery. Try not to use anything too fancy or too high tech. She would rather go for an emotional/real approach. As you can see in the new hope example, the nurse is not very glamorous, but seems like a real person who is actually a nurse.

The clinical lab is focused on studies that help people instead of other labs that concentrate on pharmaceuticals that just make money. She wants to be clear that the participants who sign up for the trials are helping advance medicine and that participants should enroll not for the compensation of money they receive, but because they truly believe they are making a difference. She also wants it to be professional enough for companies wanting to conduct studies to hire them.

She is a clinical site and not a CRO. They cover Phase 2-3. “Advancing Clinical Research”. Access for their current studies and their studies done. Wants an easy to get to “contact us” just like New Hope has on the side of the page.

color: she wants to stick to green and blue. You can adjust the color variation slightly to match the overall feeling of the design — but definitely an iteration of blue and green.

Let me know if you have any questions.

Marilyn said you were suppose to call her at 8:45 AM (PST) – wants you to call her at 2:30 or 3pm (EST)

1145 AM EST.

845 AM PST

Your Name Marilyn Moran
Desired Domain(s) einsteinclinical.com
Practice Address (as you would like for it to appear on your website)
Street Address: Einstein Clinical Research
Street Address Line 2: 9935-D Rea Road, Suite 133
City: Charlotte
State / Province: NC
Postal / Zip Code: 28277
Country: United States
Practice Telephone (704) 3151796
E-mail for Patients mmoran@einsteinclinical.com
Please select features you would like to have on your website. Social Media
Services Badges
Promotions
Contact Form
Memberships

Color 1 #000000
Color 2 #1024b1

Ethnicity

Caucasian
Hispanic
Asian
African American

Age Group

Children
Teen
Young Adult
Middle Age

Demographic

Medicare
Working Class
Business Professional
Free-for-Service

Your Sub-Specialty

Cardiology
Cardiology
Echocardiography
Exercise and Pharmacological Stress Testing
Non-Invasive Vascular Studies
Anticoagulation Management
Cardiac Catheterization and Percutaneous Coronary Intervention
Peripheral Vascular Intervention

i am going to send my centerwatch profile for you to have information about the different therapeutica areas of research. this will be a research clinic with doctors and nurses running clinical studies for drug approval.

Comments for Your Designer

I will email you rather than upload so you can have the information.

Was not really prepared to talk on phone and was very busy. She will call back tomorrow after going through the design questionnaire.

From what I can tell, she wants a clean light design just like. (newhopeclinicalresearch.com)

She doesn’t want anything from the current site as she paid us a lot of money so she expects us to handle all content.

She doesn’t want the site to be too “california-y” as Kumar’s is like that, but the area they serve isn’t very well off. She wants her site relatable. Wants imagery to be multi-racial.

Awaiting her call tomorrow to go over how her research group is Site based and not a SMO type of CRO.

Hi Marilyn,

Welcome to Optimized360!

My name is Marvin and I will be the designer working with you every step of the way, starting from concept to going live!

Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

*Please Login to Control Panel (www.360controlpanel.com)
*(Feel free to contact me if you need any assistance logging in)

You can find the Design Questionnaire in the welcome box.

Afterwards we will discuss your Design Questionnaire later this week to pin down the type of design you want.

I look forward to working on this design with you. 

Clinical Research Company – Still trying to get domain from current company

Wants a very distinct and stands out website because they have a lot of very well educated doctors – wants a very professional looking website – will be taking photos

Please call 1.7.16 once you get in the office or (11am EST aka 8am PST) – her cell – 803-228-4358

Design from Scratch: $2,500 + $50/m
Mobile: Cancelled
**1st 6 months waived

Updated Proposal for Marilyn to start

Spoke with Marilyn – not a doctor – had a lot of questions for me – wants to get started – only issue was the current designer hasn’t responded – they want logo & definitely want to keep same domain name – she will mail a check for the initial – wants to be contacted Monday – the domain autorenews on the 26th – she will get back to me

Lets talk about the website tomorrow and get started. Call me at 11am please at 704-
315-1796

Dr. Moran,

I shall give you a call next Wednesday at 1:30 PST.

Thank you,

I think Wednesday around 1pm would be best

Can we talk tomorrow?

This is the new email address. How much does a website cost similar to what kumar is doing.

We have a new email address.
I wanted to touch base to see if kumars website is live yet.

How long do you generally take to get something going?

Can you give me an idea of pricing?

Thank you.

I would like to see Dr. Kumars website

Spoke with Marilyn – says that she saw one of our clients websites we done – mdfirst – I mentioned it was dr. kumar – told her he is setting something up for his mdfirstresearch which is around her area of specialty – i would love to show it to her but it is in the process of being developed – she seemed shocked and then asked what things are he placing onto the website? like other physicians? – told her I am unaware because its a fairly new project and I am not the account manager for his account – she said that she had set up that clinic for him – she wants to potentially create two websites – said some guy in her area can do it for $500 – asked what our price range was – told her its between 2-7k but expressed the difference of product being offered – she addressed she has some ideas she wants so I told her we would be the best fit since our designs are from scratch – if she were to go with the $500 company they will nickel and dime her for changes she needs to the pre-fabricated design – she wants me to touch base with her on Monday once I get in – very nice – said she couldnt go into much details yet regarding the website project – Emailed her my contact info as well