MD First Research

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    Liz – New contact for site 
    Notes | 2017-12-12 | Catherine C. | #109924 |

    Liz Wallace just started at practice. She will be working on site. Emailed her login & steps to use WP editor. She will review with doctor tomorrow morning and go over edits with us.

    Site is on godaddy, has an under construction page, plugin used.


    2017-12-13 | catherine.c
    LVM & emailed Liz.

    Leave a Comment:




    Under Constructions? New COmpany 
    Leads | 2017-08-16 | Danny | #81871 |

    was doing makeover f/u, notice his site is “under constructions” prob with new company. see attahced


    2017-12-12 | catherine.c
    we still have his site. plugin used for under construction page.

    Leave a Comment:




    Web Makeover Quote 
    Leads | 2017-08-03 | Danny | #81006 |

    “Hi,
    Please review the attached documents and let me know what needs to be done to get my website optimized. Also need to get a mobile page made.
    Thanks

    Amrendra Kumar, MD”


    2017-08-03 | danny.n
    "Hi, Please review the attached documents and let me know what needs to be done to get my website optimized. Also need to get a mobile page made. Thanks Amrendra Kumar, MD"
    2017-08-03 | danny.n
    called spoke to dr, explained to him what needs to be done since his site is old. Gave him options of custom from scratch or silver. Sent dr email with quote and examples of each.

    Leave a Comment:




    follow up 
    Notes | 2017-06-23 | Catherine C. | #78307 |

    Emailed doctor we need content. Rest of site is complete. Will follow up with call monday.


    2017-07-31 | catherine.c
    LVM & emailed.
    2017-07-25 | alec.j
    Catherine, please f/u

    Leave a Comment:




    Past Due 
    Accounting | 2017-05-03 | Chandra | #74952 |

    Email past due $49 for web.


    2017-06-22 | chandra.t
    Doctor updated CC via phone (Visa ending in 6302), paid past due.

    Leave a Comment:




    Please Contact closed
    Ticket: Website | 2017-05-01 | Justin | #74675 |

    Hi Guys,
    Can you call me at 704-491-1102

    Amrendra Kumar, MD


    2017-06-23 | catherine.c
    Emailed doctor. Will make follow up call Monday.
    2017-06-06 | catherine.c
    Emailed doctor:
    I wanted to follow up with you regarding your site. There is currently an Under Construction page set up. Please send us the content that you mentioned and we can have the site live soon. We will be able to generate a new report based on this new site with improvements compared to the report you had sent us.

    Also called his cell. He picked up and said would call me back in 5 mins.
    2017-06-06 | alec.j
    Both of his accounts are past due at this time.
    2017-06-06 | alec.j
    Catherine, have you followed up Danny's request? would you please log it.
    2017-05-16 | danny.n
    email bounced back. seems like his email is down too since his site is "under constructions". Catherine, i've cc'd you in that email response. please call Dr to let him know that we have responded and it got bounce back. Also, figure out why site is under construction and to maybe get it launced live online asap, then can continue to personalize. he may not be aware of all this.
    2017-05-16 | danny.n
    emailed dr that the report is form previous site which is down now. Rec to work with Catherine to finish up the project, personalizing it and get it launched.
    2017-05-16 | chandra.t
    "I called you guys and left several messages but did not hear from you all. I had emailed my site independent evaluation report more than 3wks ago but have not received any reply. Please look into it." - please contact regarding report he had sent.
    2017-05-02 | catherine.c
    report received. looks like stats from his old site. Forwarded report to Danny for suggestions on response.
    2017-05-01 | catherine.c
    Doctor will send report on site being mobile friendly. Also mentioned he's still working on getting us content. Mentioned he would like site to be mobile friendly - as a main concern.

    Leave a Comment:




    Update from doctor 
    Notes | 2017-02-09 | Catherine C. | #69111 |

    Spoke to doctor. Didn’t get a change to work on site. Will let me know when he has time.


    2017-04-14 | catherine.c
    spoke to Dr. Kumar. Estimating he will send content starting end of this month.
    2017-04-14 | alec.j
    Catherine, Please it looks he needs another call as a reminder.
    2017-03-15 | catherine.c
    doctor emailed would like to get materials for site. Replied stating he mentioned in Aug 2015 he would provide content.
    2017-03-14 | catherine.c
    Left voicemail on cell & emailed.
    2017-03-07 | catherine.c
    LVM & Emailed doctor to send content.
    2017-03-06 | alec.j
    Catherine, would you please update? Almost one month!

    Leave a Comment:




    F/U 
    Design | 2016-05-04 | Marvin A. | #50321 |

    Hi Dr. Kumar,

    Just following up if you were able to refresh your memory on the website so we can get your site live!

    If you haven’t seen it already, you can click here to see your site.


    2017-02-07 | alec.j
    Catherine, would you please f/u with call and email
    2017-01-17 | catherine.c
    called and emailed follow up reminder.
    2017-01-17 | alec.j
    Catherine, is there any update about the draft which you sent over?
    2017-01-10 | catherine.c
    Called doctor. Requested to send him link to review site.
    2017-01-06 | alec.j
    Catherine, would you please f/u with call and email
    2016-12-20 | belinda.t
    LM and emailed dr kumar.
    2016-12-20 | alec.j

    2016-12-20 | alec.j
    Hi Cathrine would you please find out why this client hasn't been contacted for such a long time and why the project is open yet?

    Leave a Comment:




    Please Call closed
    Task: Other | 2016-03-21 | Chandra | #47293 |

    Please call doctor tomorrow to continue progress with site as he knows he’s been busy. Please transfer to me afterwards as I need to verify his credit card.


    2016-04-19 | marvin.a
    Called client, he was driving and asked for the direct link to the site. [client direct login link] Let me know when would be a good time to schedule a phone call after going through what we currently have!
    2016-04-19 | alec.j
    Hi Belinda , follow to our conversation please look at it

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2015-12-24 | Alec J. | #42920 |

    Leave a Comment:




    “Featured Trials” slider closed
    Task: Website | 2015-12-14 | Marvin A. | #42394 |

    Can we have circle navs for the slider so the user can scroll through on their own.

    Thanks!


    2015-12-14 | developerbrijesh
    done

    Leave a Comment:




    “Featured Trials” Min height closed
    Task: Website | 2015-12-14 | Marvin A. | #42391 |

    Can we put a min height for this. When there is little to no content, the image on the right will overlap onto the next “section”.


    2015-12-16 | catherine.c
    Please review.

    Leave a Comment:




    Posts closed
    Task: Website | 2015-12-11 | Marvin A. | #42384 |

    Can we make these clickable to access the post page as well. The post title would be fine or the area.


    2015-12-15 | developerbrijesh
    Not Getting your Point. Please Will You More Elaborate. Thanks

    Leave a Comment:




    Sidebar closed
    Task: Website | 2015-12-11 | Marvin A. | #42382 |

    Can you make the sidebars clickable links?

    Thanks!


    2015-12-15 | developerbrijesh
    Sidebar is Already Clickable Please Clear it Where You Actually Wants Clickable Links ? Thanks

    Leave a Comment:




    “State of the Art Facility” Section closed
    Task: Website | 2015-12-08 | Marvin A. | #42155 |

    Screen Shot 2015-12-10 at 2.11.43 PM Screen Shot 2015-12-10 at 2.11.52 PM

    Can you edit the molecule BG to be flush on the red BG. It’s off at the bottom.

    so it looks like this page’s red section (http://e8b.211.myftpupload.com/participant-info-2/)


    2015-12-11 | marvin.a
    Great, closing
    2015-12-11 | developerbrijesh
    Done
    2015-12-10 | marvin.a
    I have attached screenshots of what I am seeing. Do you see where there is a red bar at the bottom of "State of the Art Facilities" section? We need it to look like "What is a clinical trial". The pattern should be flush.
    2015-12-08 | developerbrijesh
    Both are looking same. we cant identify the real issue. As the molecule pattern is same on both inner and outer pages. Both State of the Art Facility & what is a clinical trial section's height is same i.e. 233px; even the css is also same. Same class "Facilities" would be applied. So please check it again and if any issue then please elaborate completely.

    Leave a Comment:




    Content 
    Design | 2015-11-25 | Marvin A. | #41648 |

    Dr. Kumar will work on content this weekend.


    Leave a Comment:




    Draft Edit 
    Design | 2015-11-13 | Marvin A. | #41168 |

    Dr. Kumar went with #4. with minor changes. Emailed him the changes directly and pushed to have him approve in his next email.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-11-10 | Marvin A. | #41023 |

    Hello Dr. Kumar,

    Based off of your feedback, I have come up with 3 more concepts. Eliminating the maroon on the main picture and wanting more grey caused some challenges when it came to the clarity of your logo (as you can see on concept 5)

    Concept 4 Solved issue with white nav bar, but kept red on the facility strip to keep color within the design and keep from looking plain

    Concept 5: Went fully grey. Logo is not very visible. Any lighter would cause the entire design to be plain.

    Concept 6: Better clarity with making your logo plain flat white.

    Tagline is too long to put under the logo like we discussed, so I put it on the landing page.

    The additional information for the “Featured Studies” would be possible, but since you change studies/get new studies it would not be advisable to do this since we wouldn’t be able to change this after we go live. If we stick to making this another type of navigation, it would be easily editable after going live.

    Let me know what you think.


    Leave a Comment:




    Feedback via Phone 
    Notes | 2015-11-04 | Marvin A. | #40822 |

    -Liked the darker version better
    -Too much maroon, use more grey.
    -Take the maroon off of the main picture and make it the entire picture.
    -Details of the studies where the “+” is. Make it drop down when the “+” is pressed
    -Make the state of the art banner grey.
    -Put tagline under logo


    2015-11-04 | marvin.a
    Tagline: Lets innovate tomorrow's cure

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-10-30 | Marvin A. | #40625 |

    Hello Dr. Kumar,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I have included a darker version just for you to see how it looks.

    I will call you shortly to discuss the design and specific content to be added.


    Leave a Comment:




    Voicemail 
    Notes | 2015-10-28 | Marvin A. | #40472 |

    Dr. Kumar called and left voicemail for me Tuesday night, I have returned his call and left a message on his voicemail.


    2015-10-28 | marvin.a
    Asked me if I could provide images for his FB account while I work on his website. Emailed him images.

    Leave a Comment:




    Initial Notes 
    Design | 2015-10-26 | Marvin A. | #40378 |

    Talked to Dr. Kumar. He does not seem like he is hung up on the specifics of the actual overall design. We will go with this design (oima) with a custom inner.

    Most of the sites he has shown me look very “Research” oriented. I believe he wants to make sure we know how to organize the content since it will be content heavy.

    His business is as follows: A pharma company goes to his site and wants to hire his company for a study they are conducting. His company will conduct the study. Visitors will go to his site to find out he is conducting a trial/study and will want to participate.

    He emphasizes the scope of his trials will be Medical (mainly pharma/devices studies) He also emphasizes that he has a facility (which should be showcased) and that they can also work off-site.

    We will need the Participant inner more friendly and image heavy to get more participants. This page will be edited a lot as trials are added and taken off. He said that there could be up to 10 trials at one time. Participant forms are not specific to studies conducted.

    Sponsor (CRO)inner will have to be more corporate/research based with credentials.


    2015-10-27 | marvin.a
    Met with belinda, we decided to go with a design similar to http://www.templatemonster.com/demo/55755.html

    Leave a Comment:




    Design Upgrade closed
    Task: Accounting | 2015-10-26 | Danny | #40340 |

    additional $700.

    Chandra, Dr. Kumar asked for you to email him an invoice for the $700 (doing custom from scratch instead). He will mail in a check.


    2016-07-20 | chandra.t
    Doctor updated CC via phone (MasterCard ending in 6356). Charged.
    2016-04-22 | chandra.t
    Called and spoke to Dr. Kumar and he authorized to use CC on file (Mastercard ending in 6356). CC did not process.
    2015-10-26 | chandra.t
    Sent invoice.

    Leave a Comment:




    Client Wants Custom Design closed
    Task: Sales | 2015-10-21 | Marvin A. | #40150 |

    Client is not impressed with the designs. He suggested we do everything from scratch since he doesn’t want everything to look like a template. I explained to him that the service he has now is As-Is and that the most we would be able to do is switch out photos.

    From everything he explained, it seems as if he wants a custom inner for participants.

    I told him that he would need to change to custom service for this to happen and he seems to be very on board with the idea. He wanted to talk to Danny to setup the service. I mentioned that Danny is out of office and he will try to contact him as soon as he is available.


    2015-10-26 | danny.n
    Marvin, please go ahead and contact client to do the custom from scratch. I've told the dr you will coordinate with him and it will take about 4-6 weeks.
    2015-10-26 | danny.n
    called Dr. Kumar on his cell. LM. Will quote dr an additional $700 for custom. Marvin, please f/u with me tomorrow if there is no updated post here.

    Leave a Comment:




    Design Selection closed
    Task: Other | 2015-10-13 | Belinda | #39684 |

    This client still needs to select a design for his gallery/as-is website but so far cannot decide. He’s a research site so the website should look more medical/straight forward than a boutique/design looking one. He’s narrowed it down to 2 sites (imedcenters.com/rwmcspineandbrain.com) but the logo didnt match when I sent him screenshot.

    Please look for designs that would better match his logo (attached) and simply send screenshots with the logo on top so he may visualize. Please send me the examples prior to emailing him.

    MD-first-BC-molly-fincher
    2015-10-26 | danny.n
    Belinda, ok to close this task. I've talked to him and he will be doing Custom from Scratch.
    2015-10-21 | belinda.t
    Please go ahead and start on this with/without boxes so that when he calls, we only have those left. Also, fill out the products section as you complete the project. Officially handing over to you!
    2015-10-20 | marvin.a
    F/U Left a message on cell. Asked to call back or email regarding the 4 boxes.
    2015-10-16 | marvin.a
    Emailed client about the 4 boxes this morning. Will call later in day to follow up.
    2015-10-16 | belinda.t
    We would need to change the main 4 boxes on home page. Please ask him what he would like there so we can replace. In meantime, pleaese duplicate OIMA.org and start on DC.
    2015-10-15 | marvin.a
    Dr. Kumar went with the 3rd design. (http://oima.org/) Sent (http://www.pmg-research.com/) as a site for reference in what they do.
    2015-10-14 | marvin.a
    Sent 3 designs with his logo. Will call to follow up.

    Leave a Comment:




    Temp Site Heading closed
    Task: Website | 2015-10-13 | Belinda | #39681 |

    Please change heading of the website to: Website under maintenance, please check back later. Sorry for the inconvenience.


    Leave a Comment:




    Create Tempsite closed
    Task: Website | 2015-10-13 | Belinda | #39638 |

    This is not an ordinary medical site but more of a clinical trial website. Please use the same tabs found on this website: http://www.hpctrialscenter.com/ (create pages with “coming soon” as the content.

    Additionally, on the home page, have a section that says “Current Trials” just like http://www.hpctrialscenter.com/ (include the same trials found on this home page).


    2015-10-13 | marvin.a
    Finished, closing task.

    Leave a Comment:




    Please Call closed
    Task: Other | 2015-10-12 | Michael K. | #39620 |

    Dr Kumar called and would like to get a page up that says the company info and “website is under development” page. Called from 704-626-2740


    2015-10-16 | belinda.t
    Tempsite has been created, doctor selected a design.
    2015-10-13 | danny.n
    Called. spoke to dr. It is clear now that the design will be as is, only customization are images on the site so it is consistent with his research. Dr stated he will contact Belinda either today or tomorrow to pick up on the design.

    Leave a Comment:




    Past Due 
    Accounting | 2015-09-29 | Chandra | #39024 |

    Email past due $900 for web design.


    2015-10-16 | chandra.t
    Received check $900 for 2nd installment of website design, account is current. (check #1177)
    2015-10-13 | chandra.t
    We have not received the check. I will follow up in a day or two.
    2015-10-13 | danny.n
    Chan, just spoke to dr. Dr stated he got the notice from you regarding the past due. He said he had sent in a check the other day and if we had received it.

    Leave a Comment:




    Design Progress 
    Design | 2015-09-28 | Belinda | #38937 |

    Dr. just came back from vacation and will look into design selection. I will email him questions regarding the site so that we can at least create temporary site for him while he selects design.

    He’s very hard to understand, therefore I will continue to email him and hopefully he’ll respond via email as well.


    2015-10-08 | belinda.t
    Dr sent a list of websites he's liked from online and from our gallery. Suggested three options for him to pick from. Also asked for contact information for the temporary site.
    2015-10-07 | belinda.t
    Email F/U
    2015-09-28 | belinda.t
    Sent dr email with questions based on clinical trials that he has mentioned on his healthcare/practice site.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-08-27 | Belinda | #37451 |

    Hello Dr. Kumar,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    2015-09-28 | belinda.t
    LM / Emailed
    2015-09-18 | belinda.t
    LM on VM
    2015-09-14 | belinda.t
    Spoke with doctor last week, he is supposed to send content and designs he likes in general. F/U today with designs that matches more of informational website.
    2015-08-31 | belinda.t
    LM on cellphone and emailed.
    2015-08-28 | belinda.t
    LM on cellphone for design number.

    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2015-08-27 | Danny | #37449 |

    – This is the RESEARCH site. He already has an account with us: www.MDFirstHealthcare.com
    – Dr will send over the design he likes. Just need to update the image so it is research related
    – address info is the same as his medical practice
    – he will provide the links and content for this
    – grab his current logo and change the format of it. “MD First” will be aligned to the right of the CROSS on the top half and below it add “Research” in red fonts. Keep colors the same.

    just send an email to introduce yourself


    2015-09-01 | danny.n
    he understands its select from gallery. let me know if otherwise so i can speak to him.
    2015-09-01 | belinda.t
    Seems like doctor is looking for something custom as he said none of our sites would match a "research" site, rather they look like medical practices/offices. Told him we have a few that can work for informational/serious type of websites that I will send and we will go from there.
    2015-08-31 | belinda.t
    Just left another message for him this morning. Will update you when I have it.
    2015-08-28 | rod.l
    Did we get the design he wanted?
    2015-08-27 | belinda.t
    Rod, please talk to me about this when you get the chance.

    Leave a Comment:




    Website (New Order) closed
    Task: Accounting | 2015-08-27 | Danny | #37447 |

    Website: $1800 + $49/m

    D.r-Kumar-Research-Site
    2015-08-27 | chandra.t
    Charged.
    2015-08-27 | danny.n
    please use cc on file

    Leave a Comment:




  • Domain Information
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    Leads | 2017-08-16 | Danny | Under Constructions? New COmpany


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    COMMENTS:

    2017-12-12 | catherine.c
    we still have his site. plugin used for under construction page.
    Leads | 2017-08-03 | Danny | Web Makeover Quote


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    COMMENTS:

    2017-08-03 | danny.n
    "Hi, Please review the attached documents and let me know what needs to be done to get my website optimized. Also need to get a mobile page made. Thanks Amrendra Kumar, MD"
    2017-08-03 | danny.n
    called spoke to dr, explained to him what needs to be done since his site is old. Gave him options of custom from scratch or silver. Sent dr email with quote and examples of each.