Emailed Dr. Suman to contact Dreamhost as the a record is correct and site working for us (Jan verified).
2017-10-04 | chandra.t
Checked website and Dr. Suman renewed her domain as the site is back up. 2017-09-29 | chandra.t
LV.
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SIte Downclosed
Task: Other | 2016-09-22
| Chandra
| #59684
|
Domain is [DNS Only (Hosting)] status with us, please review.
2016-09-23 | catherine.c
Dr. Suman did not renew. She contacted Dream host. 2016-09-22 | catherine.c
temp site is working for us. gave doctor login info for dream host. She will try to contact them or give us permission. 2016-09-22 | catherine.c
Old A Record: 184.168.221.33
Under the heading General Dentistry, is listed another Dr’s name and location. I have already submitted a ticket for this and it still hasn’t been corrected. Please feel free to call if there are question. 303-428-8560
2016-08-30 | chandra.t
Ticket has been completed. Closing ticket.
1) Dr. Zeigler’s name is misspelled in his description.
2) Under Allessa’s profile please change the last part to:
“When not in the office, Allessa enjoys many outdoor activities such as camping, hiking, and canoeing.”
3) Under General Dentistry the wrong docotor and location are listed. Please change from Dr. Kittell to Drs. Suman and Zeigler, and Northglenn.
2016-08-25 | chandra.t
Ticket has been completed. Closing ticket.
Please change Tricia’s Registered Dental Hygienist to RDH like Nicoles.
On the front page the “read more” link only takes you to the team page, users are not able to read the rest of the paragraph.
Please remove Angie’s name and picture.
Please change Allessa to patient coordinator. Her paragraph should read : When you call our office you will be warmly greeted by Allessa. She is committed to making your visit to our office a great experience. Allessa has been in the dental field since 2013. When not in the office , Alessa spends time with her son Damien. She enjoys doing many outdoor activities such as camping and hiking.
Please add a new team member, Ashley, EDDA Ashley has been an EDDA for more than 14 years. Her passions in dentistry include Implant and oral surgery procedures. She makes it a point to do the extra steps necessary to make sure patients feel comfortable. Ashley is married with four children. She enjoys the outdoors and having BBQ’s with her family.
Ashleys picture is attached
2016-06-21 | catherine.c
Ticket has been completed. Closing ticket. 2016-06-21 | catherine.c
From Dr. Suman:
Please add: With a combination of knowledge, solutions, and attention to detail, our staff can help make your next appointment effortless. We are currently accepting new patients. 2016-06-14 | catherine.c
Hello Dr. Jamie Suman,
Your ticket #52886 labeled -Website Edit- has been been updated.
All edits have been updated. Please provide us additional text for the introduction to the team page.
http://newdaydentistry.org/northglenn-dental-team/
Thank you!
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Past Due
Accounting | 2016-04-08
| Chandra
| #48616
|
Email past due $49 for web.
2016-04-11 | chandra.t
Doctor updated CC via phone (Visa ending in 3966), paid past due.
Place below current address at bottom of homepage and contact us page. Did not need address added.
2015-12-11 | catherine.c
Ticket has been completed. Closing ticket. 2015-12-11 | catherine.c
New Day Dentistry Lakewood (303) 233-0212
New Day Dentistry Centennial (303) 771-7266
Spoke to Dr this morning regarding a few issues she had stated, please take a look to ensure that it is correct/corrected.
1. stated she say “greenwood village” mentioned (this is the prior client’s design that she had selected)
2. not getting appointment request that is submitted when her staff tested. (please find out and verify with client. I would add a secondary which is fax transmission)
2015-10-29 | rod.l
Ticket has been completed. Closing ticket.
1. Dr. had email issues and did not receive any emails from Belinda or Support. Had her send me an email and responded to her to add our system email addresses to her address book.
2. Site not showing up correctly – See note believe “site redeveloped”
3. Telephone numbers were wrong initially as it was her cell phone, updated with her office telephone.
4. She saw a few things to change, but will email us.
Overall she has been patient and very understanding but would like clear idea of when/how things will be changed/updated. Explained to her our ticketing process and its a matter of being able to retrieve our emails.
This site was done in bootstrap but is not showing up on different monitors/CELL phones correct. Please take a look and adjust so that entire page looks proper on mobile devices. See attachment for inner and home page.
When the browser is resized to be smaller, the “more than just a smile” section looks off, There is a lot of white space that appears under the “see all procedures” page. What we can do is make the image a background on a div with the background-size set to cover.
The “welcome to new day dentistry section” is made up of tables, can you properly use bootstrap columns to fix this. Make sure spacing is correct and collapses correctly when browser is resized. Thank you.
2015-10-28 | belinda.t
Site was completely off. Redid the code. 2015-10-26 | developerbrijesh
Done
Congratulations! Your website (newdaydentistry.org) is now live and visible to the public.
We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.
LOGGING INTO CONTROL PANEL
Login via your member login page: www.optimized360.com/controlpanel
Username (your domain): newdaydentistry.org
If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: jamiesumandds@gmail.com
MAKING CHANGES
If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.
Trying to make the site go live, I changed the A record on the DNS file to the correct IP but the site is not propagating correctly. I have contacted DreamHost to get this issue resolved, I have also made sure the client is updated.
Dr called, had a few complaints that telephone number was wrong , email and office hours were wrong. She provided new info and I made the update on the website.
Client would like to go live with the site. Login credentials have been recorded in CP. If you need help with DNS, please let me know. They have no emails associated with domain.
Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:
LOGGING IN
Login via your member login page: www.360controlpanel.com
Username (your domain): newdaydentistry.org
If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: jamiesumandds@gmail.com
MAKING CHANGES
If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.
Thank you and let me know if you have any questions!
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User/XML/SRsubmitted
Notes | 2015-10-07
| Marvin A.
| #39439
|
Update WP.
2015-10-08 | marvin.a
Tempsite is setup, everything should be good.
please read my previous notes. Dr originally has issues with SEO. Lets focus on “northglenn + keywords”.
Originally proposed custom design but dr had budget issue so worked with SILVER instead. Dr understood the difference and will upgrade in the future. Liked http://smileessentialsdental.com/ because it i similar to her current site’s style which is huge image on front page.
Please verify with her on that design before proceeding.
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New Website Orderclosed
Task: Accounting | 2015-10-06
| Danny
| #39298
|
At this time I think the Silver package would be what we would need to go with.
The last website you listed, the smilesessentials, is the one I would choose.
I understand that the gold package would give us the stronger SEO benefit. My question is will the silver package still increase our SEO ? Would it be better to wait till next year when we could possible increase our budget and get the gold package at a later date?
2015-10-06 | danny.n
dr called and lm. stating that she is ready to get started but had a few more questions. called dr back. just asked about payment schedule which was clarified. dr was very nice. dr stated she will fax today or tomorrow. 2015-10-02 | justinn
Emailed F/U 2015-09-30 | justinn
LM 2015-09-30 | danny.n
Justin, can you call to finalize and answer any questions she has. 2015-09-08 | danny.n
Dr. Suman called, very nice. stated she just had an equipment break in teh office and its costing a lot o fmoney. wanted to let me know via phone as a courtesy and will be ready to go towards end of the month or 1st week of october. Dr ok'd that i touch base around that time. 2015-09-08 | danny.n
sidekicked 2015-09-03 | danny.n
Asked dr if she'd like, she can start by electronically sign it so we can start the preliminary design interview. No CC is needed in meantime. 2015-09-03 | danny.n
"Hi Danny,
Thank you for the follow up. I am still interested in going forward. I'm am just making sure our finances are in order. I anticipate signing up online next week.
I look forward to working with you.
Sincerely,
Jamie Suman" 2015-09-02 | danny.n
f/u with dr. via email. trying to keep a distant. dr is hot and ready to order. 2015-08-27 | danny.n
responded to dr with login credentials to order online or to fax.
I apologize I’m just now getting back to you. I really appreciate you taking the time to share with me your ideas to fix our website problem. I also really loved the last website on the samples you sent me, it’s exactly what I would want.
Since I am a relatively new owner of our dental practice, you can imagine my budget for something of this nature is relatively small. I have received numerous quotes form other companies that are lower, however I felt your ideas and websites were the strongest. I’m able to spend around 2000$ for the website but the monthly cost I need to keep at or less then 59$. I’m not sure if this is something you are able to negotiate.
Thank you for your time.
Sincerely,
Jamie Suman, DDS”
I had quoted the Silver package based on her budget but highly recommend sticking with Gold bc of her situation where she wants to show up organically. Gold will give her best result. Helped her reduce the initial by removign videos and also broke up into 3 payments for her.
Dr returned my call about 5 mins after i left her a message. Frustrated how she’s not on the 1st page. Told her i’ve reviewed her site and online presence, addressed to her her issue here is her site which is not SEO friendly, pointed out many issues she had and she agreed with me. Told her even if she did get good ranking, her site will give her very low conversion. Recommendation is to do a complete makeover, let it get reindexed and it is possible she may show up naturally. At that point, can consider SEO or Adwords. Quoted her Gold and she stated that is not bad of a pricing. She really appreciated and liked my strategy. She just likes a design that has big image like how she has it now. Showed her some of our clients site that has this feature but does not take away from the ease of navigation. Will disc with her colleagues and get back to me. VERY HOT LEAD.
2015-08-26 | danny.n
f/u with Dr. Suman via phone. LM. Sent her an email giving her my confidence on the strategy i had discussed with her to get a new site coding it correctly because that is the main issue. 2015-08-19 | danny.n
sidekicked 2015-08-19 | justin.n
mailed 2015-08-19 | danny.n
can you mail for me Justin.
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MILESTONES
Website Backup:
Introduction:
Questionnaire:
Concept:
Approved:
Developed:
Sitemap, Submissions, 301:
Check Other Products:
Analytics Applied:
Review:
DC is Ready: 2015-10-13
DC is Live:
Cancelled
2015-10-06 | danny.n
dr called and lm. stating that she is ready to get started but had a few more questions. called dr back. just asked about payment schedule which was clarified. dr was very nice. dr stated she will fax today or tomorrow.
2015-10-02 | justinn
Emailed F/U
2015-09-30 | justinn
LM
2015-09-30 | danny.n
Justin, can you call to finalize and answer any questions she has.
2015-09-08 | danny.n
Dr. Suman called, very nice. stated she just had an equipment break in teh office and its costing a lot o fmoney. wanted to let me know via phone as a courtesy and will be ready to go towards end of the month or 1st week of october. Dr ok'd that i touch base around that time.
2015-09-08 | danny.n
sidekicked
2015-09-03 | danny.n
Asked dr if she'd like, she can start by electronically sign it so we can start the preliminary design interview. No CC is needed in meantime.
2015-09-03 | danny.n
"Hi Danny,
Thank you for the follow up. I am still interested in going forward. I'm am just making sure our finances are in order. I anticipate signing up online next week.
I look forward to working with you.
Sincerely,
Jamie Suman"
2015-09-02 | danny.n
f/u with dr. via email. trying to keep a distant. dr is hot and ready to order.
2015-08-27 | danny.n
responded to dr with login credentials to order online or to fax.
Estimates | 2015-08-26 | Danny |
Revised Proposal Expired
Gold
Initial: 3 Payments of $1,000
Monthly: $78
Full Custom Design
Designed from Scratch
Mobile Responsive
Matching Design | Auto Dial | Map | Forms
Exclusivity
Design Will Be Exclusive to Your Area
Premium SEO
Analytics | Geo-Targeting | Meta Tags
Educational Library
Get Access to Hundreds of Articles
Appointment Alerts
Multi-Platform (Email, Fax, Text)
x
30 Day Money Back Guarantee. Original quote was 2 payments of $1,749
2015-08-26 | danny.n
f/u with Dr. Suman via phone. LM. Sent her an email giving her my confidence on the strategy i had discussed with her to get a new site coding it correctly because that is the main issue.
Checked website and Dr. Suman renewed her domain as the site is back up.
2017-09-29 | chandra.t
LV.
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