Golden Glow Medical Spa

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    remove before/after photo closed
    Ticket: Website | 2018-02-16 | Catherine C. | #118127 |

    remove attached from gallery


    2018-02-16 | catherine.c
    emailed done

    Leave a Comment:




    adjust Laser Tattoo slider closed
    Ticket: Website | 2018-02-01 | Catherine C. | #117344 |

    Last slider on homepage

    – Reduce before/after photo.
    – Place it on the left side like all other slides
    – Keep text where it is.


    2018-02-08 | catherine.c
    emailed completed
    2018-02-01 | catherine.c
    admin101406
    7g0XFyK24FVGFjbJ(Q6UR&oU

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    UA code & GreenSky code closed
    Ticket: Website | 2018-01-29 | Catherine C. | #117084 |

    1. The first one is Google Analytics – add this code: UA-46128446-1

    2. GreenSky – one of the financing options for our patients. I would definitely put it somewhere on the first page, maybe towards the bottom. If people click the link and fill out the information, we will be notified if they are preapproved so we can contact them about receiving treatment.


    2018-01-29 | catherine.c
    emailed completed

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    new homepage slider & tattoo page closed
    Ticket: Website | 2018-01-25 | Catherine C. | #116917 |

    1. Create new homepage slider using attached tattoo before/after photo & tattoo text. Follow layout of text, match the font with all other sliders.
    Learn More button – link to http://goldenglowmedicalspa.com/education/tattoo-removal-2/

    2. http://goldenglowmedicalspa.com/education/tattoo-removal-2/
    Add attached machine photo to this page. Add to the right of bullet lists.

    3. Footer – We want to hear from you form
    Fix the right side alignment of text fields. Make all fields same width.


    2018-01-29 | catherine.c
    emailed completed.
    2018-01-29 | developerbrijesh
    please check we have done all points
    2018-01-25 | catherine.c
    admin101406
    7g0XFyK24FVGFjbJ(Q6UR&oU

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    homepage edits closed
    Ticket: Website | 2017-12-20 | Catherine C. | #111389 |

    1. Homepage – right below the featured services boxes section. Remove the text “Need an Appt?….” and add the 3 social icons here. Space out the icons evenly. The Book an Appointment button will stay.
    – Use the FB & Google review us social images from this page: http://goldenglowmedicalspa.com/testimonials/
    – Use the Realself logo from bottom of homepage.
    – link each to their correct sites in a separate window.

    2. Homepage rotating gallery photos section. Remove all existing photos and use these photos. If some are to small, look in Media Library or before/after gallery for original photo.
    https://www.dropbox.com/sh/y9opgb1kezd8wai/AABA3jUTvQeqSdvddSEr2Zoea?dl=0

    Group photos into 3 sets – 4 photos per set. Group similar types of photos together. Place into these 3 sliders.


    2017-12-27 | catherine.c
    emailed completed.
    2017-12-25 | developersohan
    the icons are in same size and next to each other. just clear your browser cache.
    2017-12-22 | catherine.c
    1. make FB icon same size as Google icon.
    2. All 3 sliders should be same size as before. Placed in a row next to each other, not on top of each other.
    2017-12-22 | catherine.c
    correction - 9 total photos.
    2017-12-20 | catherine.c
    admin101406
    hp23qMD7JCjE(6O^hev4UmQ$

    FTP:
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    P: kK4Jw)A5OP

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    Martina closed
    Task: Accounting | 2017-12-01 | brent.d | #107916 |

    Hi Catherine,

    Martina called asking for you. Plz call her back.


    2017-12-01 | catherine.c
    called her back.

    Leave a Comment:




    realself logo near bottom of site closed
    Task: Website | 2017-12-01 | Catherine C. | #107909 |

    1. realself logo in the section with all other association logos – add this text below realself logo:
    ‘Awarded to fewer than 10% of RealSelf doctors’

    2. Footer – White box realself logo in the middle blue section under Mahajan Cosmetic Center – comment out this image.


    2017-12-04 | catherine.c
    #1 - increase size of logo and text - Awarded to fewer than 10% of RealSelf doctors - so it can be read.

    Leave a Comment:




    Voicemail closed
    Task: Technical | 2017-11-30 | Chandra | #107516 |

    Please call Christina regarding mobile site not displaying (Rod has fixed).


    2017-11-30 | catherine.c
    LVM and emailed about edits. Confirmed mobile is working.

    Leave a Comment:




    add social icons closed
    Ticket: Website | 2017-11-22 | Catherine C. | #106422 |

    1. Header & Footer – add instagram icon – link to here: https://www.instagram.com/goldenglowmedspa/

    2. Homepage – near the bottom with logos – move the RealSelf logo to this section – add to the right of American Board of Family Medicine. Gray border can be removed. Resize logo to match all other logos in this section.

    3. On this page: http://goldenglowmedicalspa.com/testimonials/
    – copy RealSelf widget from here: http://goldenglowmedicalspa.com/real-self-reviews/
    add to the top right side of testimonials page –
    – remove Realself Reviews page from top menu

    4. On this page: http://goldenglowmedicalspa.com/testimonials/
    – add this FB reviews icon to top left of page – https://www.dropbox.com/s/j2e3ni9rhxr7b95/facebook-review.png?dl=0
    – link to here: https://www.facebook.com/pg/Goldenglowmedicalspa1/reviews/?ref=page_internal

    5. On this page: http://goldenglowmedicalspa.com/testimonials/
    – add this G+ reviews icon to top left of page below FB icon – https://www.dropbox.com/s/z3tbkhim724qa1e/google-review.jpeg?dl=0


    2017-11-30 | catherine.c
    emailed completed.
    2017-11-28 | catherine.c
    #1 - instagram icon wasn't added. There's a set of social icons to the left of phone number in header and bottom left of footer.
    #2 - please use the realself logo with ribbon instead of the large font "realself" logo.

    2017-11-22 | catherine.c
    admin101406
    f#R8mGReRh^fq$QEx^*)wwT3

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    icon edits closed
    Ticket: Website | 2017-11-14 | Catherine C. | #104770 |

    1. We’d like to remove Google+ icon from the top and bottom Home Page and replace it with Instagram icon.
    Link to here in separate window: https://www.instagram.com/goldenglowmedspa/

    2. Footer middle section below MAHAJAN COSMETIC CENTER text – add this logo from RealSelf :  https://www.dropbox.com/s/j05v9x9qmuf9lq7/RealSelfCredential.png?dl=0
    Link to new page created in #3.

    DONE – 3. Page title – Real Self Reviews.  Add code below.

    Real Self Reviews Widget Code:
    RealSelf Patient Reviews of Mira Mahajan, MD


    2017-11-22 | catherine.c
    spoke to Martina. Reviewed these edits.
    2017-11-18 | catherine.c
    1. Remove G+ icon from very top of header in blue section next to phone number. Add instagram icon to both header & footer - link to here in separate window: https://www.instagram.com/goldenglowmedspa/
    2017-11-14 | catherine.c
    admin101406
    f#R8mGReRh^fq$QEx^*)wwT3

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    homepage – before/after gallery section closed
    Ticket: Website | 2017-11-09 | Catherine C. | #103449 |

    Before/After gallery section near the bottom. First slider, remove current photo.

    Use liposuction photos from this page, add as first slider. Make sure labels are there – reference 2nd and 3rd sliders.


    2017-11-13 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-11-10 | catherine.c
    Liposuction photos are in media library:
    http://goldenglowmedicalspa.com/wp-content/uploads/2017/05/img3.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/06/Website-lipo-lower-abdomen-Before-after-002-e1509398973121.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/06/Website-lipo-lower-abdomen-Before-after-001-1-e1509398988620.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2015/10/Website-lipo-lower-abdomen-Before-after-005-e1509398746241.jpg
    2017-11-10 | developersohan
    where are the images?
    2017-11-09 | catherine.c
    admin101406
    f#R8mGReRh^fq$QEx^*)wwT3

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    homepage edits closed
    Ticket: Website | 2017-10-25 | Catherine C. | #99061 |

    1. Top menu – Mahajan Cosmetic Center link
    Procedure – rollover Body image
    Move the last link and image – Silhouette Instalift – to the 4th image position in the procedure bar.

    2. Homepage – Before & After Gallery section
    Middle slider is missing. Please create a slider with the 4 Neuromodulators photos from this page: http://goldenglowmedicalspa.com/before-after-2/
    – make sure each photo is labeled with the correct descriptions so they display in the automated sliders on homepage.


    2017-10-27 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-25 | catherine.c
    admin101406
    f#R8mGReRh^fq$QEx^*)wwT3

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    client changed smile gallery 
    Notes | 2017-10-23 | Catherine C. | #98064 |

    Client worked on gallery. created new page: http://goldenglowmedicalspa.com/before-after-2/


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    recode smile gallery quote 
    Notes | 2017-10-23 | Catherine C. | #98045 |

    Belinda:

    mahajan – $699 to code the photo gallery to make it editable for client.


    2017-10-23 | catherine.c
    Emailed follow up:
    Hi Dr. Mahajan,
    I wanted to follow up with you regarding rebuilding the smile gallery so that your staff would be able to edit on their own. This will make it easier and more convenient for your photo updating process since it appears that the number of photos has been gradually increasing.
    Please let us know if you would like to proceed. Thank you.

    Leave a Comment:




    add photos to gallery closed
    Ticket: Website | 2017-10-12 | Catherine C. | #95514 |

    On this page: http://goldenglowmedicalspa.com/before-after/

    Create new page for Silhouette Instalift link.

    Add title – SILHOUETTE INSTALIFT

    Add these photos with their titles. Follow same format as other sections. Reduce size of these photos. They are too big.

    1. Before & after photos post Silhouette Instalift threads in a midface, Tumescent Liposuction in neck area, and Botox injections in upper face
    https://www.dropbox.com/s/pv4aq2lz481omc5/photo1.jpg?dl=0

    2. Before and 2 weeks after Silhouette Instalift threads in a midface
    https://www.dropbox.com/s/to49p3zjoc7sl83/photo2.jpg?dl=0

    3. Before and 2 weeks after Silhouette Instalift threads in a midface
    https://www.dropbox.com/s/okvzs9ma3ga248c/photo3.jpg?dl=0


    2017-10-13 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-12 | catherine.c
    admin101406
    X)GifIWwGRD**#i#*$1K^9J6

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    Missed Call closed
    Task: Website | 2017-10-12 | Chandra | #95398 |

    Please call Martina regarding email she sent you.


    2017-10-12 | catherine.c
    returned call. Martyna will talk to doctor regarding gallery

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    gallery concern 
    Notes | 2017-10-11 | Catherine C. | #95195 |

    The pictures upload very slowly and sometimes after clicking on certain subcategory they don’t appear at all or appear under a different category. That is very confusing to our patients.
    It is very important for our practice that our patients have access to the photos of the treatments they’re interested in.

    Right now, when I check the website everything works, but uploads slowly, so that need to be fixed.

    Maybe changing picture format or size would help? Please advice.
    Also, what is the best way to upload pictures on our own? We would like to be more consistent with adding new photos to the gallery and we prefer to do it on our own.


    2017-10-12 | catherine.c
    Hi Dr. Mahajan,
    The photos are large in the current gallery. We will reduce the resolution on the photos so they will download better for most visitors.
    We had spoke to Melissa about the gallery in May. We had created this more advanced gallery as a courtesy. Due to the number of photos, we usually offer the gallery as a separate feature of the site. Currently, the gallery has been created using code and you would not be able to edit. If you would like us to set it up so it's more manageable by your staff, it will be $699 for the gallery. We would like to make it easier for your staff to edit the photos as well so that we don't run into the issue of not being able to edit in the future.
    2017-10-11 | catherine.c
    Belinda - mahajan - $699 to code the photo gallery to make it editable for client.

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    Add Script to Testimonials page closed
    Task: Website | 2017-08-10 | charles.b | #81472 |

    Please update our website with this RealSelf Review widget.


    2017-08-11 | chandra.t
    Ticket has been completed. Closing ticket.

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    404 Error Issue (FIX ASAP) closed
    Task: Website | 2017-08-02 | Justin | #80944 |

    Please check all pages/posts make sure there are no broken pages/links.  If there are, please list those pages/posts.

     

    ORIGINAL TICKET:

    Client is doing adwords and Google has called them to talk to us to make sure all the pages are set up correctly.

    They are getting a 404 Page Error within the site as well.

    This issue occured back in 2015 as well… review ticket #41733 by Mitchell

    Please check ALL pages — confirm with Justin before calling Melissa at 727-683-0894


    2017-09-05 | belinda.t
    LM with Melissa for an update. Closing task until she responds.
    2017-08-08 | belinda.t
    Spoke to Melissa. She is working in Adwords, and it's showing her a return 404 error. Asked that she send a screenshot of the source link. She will email Belinda/Justin.
    2017-08-02 | catherine.c
    admin101406
    8M3jOIK!LE0cAUqA%yCZTMaG

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    slider #5 closed
    Ticket: Website | 2017-07-18 | Catherine C. | #79831 |

    change Learn More link to:
    http://goldenglowmedicalspa.com/?education=thermiva


    2017-07-18 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Homepage slider – learn more buttons closed
    Ticket: Website | 2017-07-17 | Catherine C. | #79736 |

    Homepage slider – all learn more buttons are broken links. Please fix.


    2017-07-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-17 | catherine.c
    admin101406
    yAm)GguqXt%mc3*0U6@Np$iF

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    top menu & before/after gallery closed
    Ticket: Website | 2017-07-14 | Catherine C. | #79651 |

    1. Top Menu
    check all links and make sure they link to working pages or services. Many broken links.
    Example – Mahajan Cosmetic Center > body > ThermiVa – link is broken

    2. Before/After Photos
    http://goldenglowmedicalspa.com/?page_id=2950
    Lasers > IPL – remove lady with black headband photo

    3. Before/After Photos
    http://goldenglowmedicalspa.com/?page_id=2950

    Rearrange left menu :

    REMOVE:
    Silhouette Instalift
    ThermiTight
    Thermiva

    ADD:

    Body Contouring
    – Silhouette Instalift
    – Liposuction
    – ThermiTight


    2017-07-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-17 | catherine.c
    top menu - there are text links below photos. These take you to a page with list of links along left. These links need to be fixed.
    2017-07-17 | catherine.c
    admin101406
    yAm)GguqXt%mc3*0U6@Np$iF

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP
    2017-07-17 | catherine.c
    #2 - not completed.
    #3 - Body Contouring - wrong list - need to be this:
    – Silhouette Instalift
    – Liposuction
    – ThermiTight
    2017-07-17 | catherine.c
    please proceed with edits.
    2017-07-14 | catherine.c
    waiting for past due

    Leave a Comment:




    Voicemail closed
    Task: Website | 2017-07-11 | Chandra | #79259 |

    Please call Melissa regarding edits, she will provide an updated CC as well.


    2017-07-14 | catherine.c
    called & discussed edits.
    2017-07-13 | catherine.c
    LVM & emailed Melissa.

    Leave a Comment:




    Past Due 
    Accounting | 2017-07-05 | Chandra | #78913 |

    Email past due $99 for web.


    2017-07-19 | chandra.t
    Melissa updated CC via phone (Visa ending in 9229), paid past due.
    2017-07-17 | catherine.c
    Spoke to Melissa. Person who handles charges left for day. Asked her to call us when she gets in.

    Leave a Comment:




    Melissa – editor login not working 
    Notes | 2017-06-29 | Catherine C. | #78712 |

    The log in above is no longer working, could you please let me know if its changed or what is wrong?

    Replied:
    Hi Melissa,

    We did not change any passwords and wouldn’t be able to retrieve your password. Please let us know if you would like us to reset.
    You may also reset by using the “Lost Your Password?” link on the login screen. An email will be sent to info@goldenglowmedicalspa.com with directions to reset.


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    InstaLift Page formatting closed
    Ticket: Website | 2017-06-26 | Catherine C. | #78391 |

    On this page: goldenglowmedicalspa.com/?education=silhouette-instalift

    Use Accordion module – add each of the questions.

    Text and sections are overlapping. Move footer section to the bottom.


    2017-06-27 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-27 | catherine.c
    No need to do accordion. Page looks ok. Thank you.
    2017-06-27 | developerbrijesh
    some query-
    page: goldenglowmedicalspa.com/?education=silhouette-instalift this page is created in Pt. Education and all post under Pt. Education is not showing divi builder, whewre as accordion is used in divi bulder.
    suggest us how to do
    #2 --done
    2017-06-26 | catherine.c
    WP:
    U: admin101406
    P: @jrbZG*4%6v8nUA1QY#0LHk*

    FTP:
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    add/organize gallery photos closed
    Ticket: Website | 2017-06-21 | Catherine C. | #78030 |

    Before/After Photos page – goldenglowmedicalspa.com/?page_id=2950

    Add/organize photos in each section so they have the correct photos:

    Kybella: http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/kYBELLA.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/IPL-Kybella-Bellafill.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/LLKYB.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/LLKybella.jpg

    CO2: http://goldenglowmedicalspa.com/wp-content/uploads/2017/04/Before-After-CO2-1030×687.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/PSCO2.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/PSCO2Post.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/PSCO2Post1mo.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/07/Website-lipo-lower-abdomen-Before-after-010.jpg ………..plus Radiesse and botox
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/07/Website-lipo-lower-abdomen-Before-after-011.jpg …………..plus Radiesse and botox

    Erbium Laser Peel:
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/Erbium.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/Erbium1.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/LaserpeelVB.jpg

    IPL/BBL:
    http://goldenglowmedicalspa.com/wp-content/uploads/2017/06/IPLMW2.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2017/06/MWIPLx2.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/BBL1-1.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/12/BBL2-1.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/10/DBIPL2.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/10/DBILP.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2015/10/IPLJUV2.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2015/10/IPLJUV.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/07/BS-IPL-1.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2016/10/IPLMel.jpg


    2017-06-26 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-22 | developerhaseeb
    this ticket is not loading . when loading complete... images don't load
    2017-06-22 | catherine.c
    WP:
    U: admin101406
    P: @jrbZG*4%6v8nUA1QY#0LHk*

    FTP:
    U: d9bc2873888249
    P: kK4Jw)A5OP
    2017-06-21 | developerhaseeb
    login for this ticket

    Leave a Comment:




    before/after gallery closed
    Task: Website | 2017-06-19 | Catherine C. | #77899 |

    On this page – goldenglowmedicalspa.com/before-after/

    add these photos to IPL (Intense Pulse Light) section (they are in Media Library)

    http://goldenglowmedicalspa.com/wp-content/uploads/2017/06/IPLMW2.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2017/06/MWIPLx2.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2017/06/IPLx2.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2017/06/desktop-002.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2017/06/desktop-003.jpg
    http://goldenglowmedicalspa.com/wp-content/uploads/2017/06/desktop-001.jpg


    2017-06-20 | developerbrijesh
    we have aded these photos to IPL. Please check.
    2017-06-19 | catherine.c
    WP:
    U: admin101406
    P: @jrbZG*4%6v8nUA1QY#0LHk*

    FTP:
    U: d9bc2873888249
    P: kK4Jw)A5OP

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    create new slider & edit menu closed
    Ticket: Website | 2017-06-19 | Catherine C. | #77894 |

    1.
    Use this photo: https://www.shutterstock.com/image-photo/closeup-portrait-beautiful-fresh-healthy-sensual-556586059?src=xvNHzxkOaWWzMC-1yVllJQ-2-45

    In script text, 2 lines: Silhouette InstaLift

    Small Text:
    Looking for the latest youth-enhancing treatment around? Tired of the aging process getting in the way?

    Learn More Button links to : http://goldenglowmedicalspa.com/education/instalift/

    2. Top Menu
    Mahajan Cosmetic Center > Silhouette InstaLift
    Add the same photo from InstaLift page to empty space above link. The black and white profile photo of lady.


    2017-06-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-20 | developerbrijesh
    Both the points have been completed as instructed. Please check.
    2017-06-19 | catherine.c
    WP:
    U: admin101406
    P: @jrbZG*4%6v8nUA1QY#0LHk*

    Leave a Comment:




    client questions for completed ticket closed
    Task: Website | 2017-06-15 | Catherine C. | #77652 |

    1. can we replace a featured image box on homepage with this service?
    2. What section in top menu does instalift belong under?


    2017-06-20 | catherine.c
    see new tickets.

    Leave a Comment:




    Create Instalift page closed
    Ticket: Website | 2017-06-14 | Catherine C. | #77618 |

    Use the lady head profile only. Crop her out of this photo, make sure edges of face are smooth when cropping out –
    https://www.dropbox.com/s/4ht1o082xo8q1tc/Instalift.jpg?dl=0

    Add this text to page:

    Looking for the latest youth-enhancing treatment around? Tired of the aging process getting in the way? If you suffer from loss of skin laxity or early signs of jowls, but are not wanting to commit to full surgery, then look no further!

    Dr. Mahajan of Golden Glow Medical Spa in Largo, FL now offers the new “lunchtime facelift”. She is recognized as an Instalift non-surgical facelift expert, and is a leader of minimally invasive cosmetic procedures in the Tampa Bay area. She is also the first physician to introduce Silhouette Instalift in this area after its FDA approval.

    What is Silhouette Instalift exactly?

    Silhouette Instalift is a simple medical office procedure that involves placement of absorbable (dissolving) suture material under the skin. The suture pulls up on the cheek, jowl and jawline area, and suspends it naturally and beautifully.

    How does Silhouette Instalift work?

    Silhouette InstaLift is a FDA approved procedure that simply re-contours your face, while lifting the deeper layers of your skin for a more youthful appearance. Each procedure is a bit different, and tailored to address each patient’s needs. Dr. Mahajan places the threads containing sutures with bidirectional cones to reposition and elevate the skin of your face. There is a tightening effect that can occur immediately and will improve further over a 3 to 6 month period. This medical office procedure is comfortable with minimal discomfort and typically takes less than 45 minutes to complete. Over time those sutures will naturally be absorbed by your body, while stimulating production of collagen to aid healthy renewal of your skin to produce natural-looking, long lasting results.

    What are Silhouette Instalift sutures made of?

    Silhouette InstaLift sutures are made from Polyglycolide/L-lactide (PLGA), a polymer that is frequently used in medical devices and is well tolerated by the body. The fully reabsorb-able sutures have bidirectional cones that provide both lift and excellent anchoring to the subcutaneous tissue.

    What about Silhouette Instalift makes it different from threadlifts of the past?

    Many threadlifts of the past contained nonabsorbable sutures, and were placed differently on the face. This placement often caused un-natural pulling, and visibility of the tracks in the skin when the patient was smiling, talking or even just moving their head. Silhouette Instalift, on the other hand, contain absorbable sutures, are placed deeper in the depth of the skin, and simply the placement of these threads make a huge difference! Silhouette Instalift offers biodegradable sutures in their threads, which means they will dissolve slowly over time, all the while stimulating new collagen growth in the placement areas!

    When can I expect to see results, and how long do the Silhouette Instalift results last?

    Patients can expect to see a lifting effect immediately following the placement of the threads, however the results will continue to improve for approximately 3 to 6 months following their treatment. As each patient is different, results will vary but will typically last anywhere from 1 year to 18 months! Silhouette Instalift can also be used in conjunction with other fillers or procedures for even better results!

    Who would be good candidate for Silhouette Instalift?

    The best Silhouette InstaLift have normal skin thickness and mild to moderate skin laxity without heavy folds or jowls. This procedure is also an excellent option for younger men and women who wish to delay the signs of aging or achieve subtle rejuvenation results in the brow, cheek, jowls or neck. Extremely thin patients with decreased skin thickness may not be good candidates, as the sutures reside in the fat layer, making proper placement more challenging.

    How much downtime can be expected after the Silhouette Instalift procedure?

    While individual results may vary, patients can expect mild to even minimal soreness for a day or two. Much like a filler procedure, social activities can be resumed 24-48 hours later.

    hWhat are the possible side effects of Silhouette Instalift?

    Possible side effects could include mild soreness in the areas of placement for the first few days. Much like the filler, you can experience minor swelling or bruising. Individuals with an allergy to PLLA or PGA should avoid this procedure or an inflammation can occur. Patients should also avoid chewing hard foods for about a week following procedure.


    2017-06-15 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-15 | catherine.c
    creating tasking for client questions. closing this ticket.
    2017-06-15 | catherine.c
    ticket completed. waiting for client on questions: 1. can we replace a featured image box on homepage with this service?
    2. What section in top menu does instalift belong under?
    2017-06-14 | catherine.c
    WP:
    U: admin101406
    P: @jrbZG*4%6v8nUA1QY#0LHk*

    Leave a Comment:




    update gallery photos closed
    Ticket: Website | 2017-06-09 | Catherine C. | #77354 |

    gallery on this page – http://goldenglowmedicalspa.com/before-after/

    there are photos in Media Library. Match the label Title for each photo to the list on before/after page.

    These are the photos that need to be added. Please make sure only one copy of the photo is in each section:
    Kybella
    CO2
    IPL


    2017-06-20 | catherine.c
    see new ticket.
    2017-06-12 | catherine.c
    Melissa will talk to doctor how she would like gallery. Called Melissa to explain we added code to before/after page. She would still like to edit the gallery herself but would not be able to since this is all code. Will get to us on what doctor decides.
    2017-06-09 | catherine.c
    since there are many photos in media library, clarifying with Melissa exactly which photos to add.

    Leave a Comment:




    before/after gallery code 
    Notes | 2017-06-09 | Catherine C. | #77346 |

    Code for this page – goldenglowmedicalspa.com/before-after/
    Is in page-gallery-slider.php, not the code in divi on this page

    All updates will need to be edited in php page.

    Notified client because of coding, there will be additional charges in future. We will use photo placeholders for the current services menu list. After this update, will need to charge for updates.


    Leave a Comment:




    Services edit closed
    Ticket: Website | 2017-06-05 | Catherine C. | #77005 |

    on the before and after page – goldenglowmedicalspa.com/before-after/

    Under Services list on left side – place in this order:
    (Keep existing Liposuction  & Facial Fat Transfer sections.)

    Injectables:
    – Dermal Fillers
    – Neuromodulators
    – Kybella

    Lasers:
    – CO2
    – Erbium Laser Peel
    – IPL (Intense Pulsed Light)
    – Laser Hair Removal
    – Tattoo Removal

    Silhouette Instalift

    ThermiTight

    ThermiVa
    If no photos for any these section, please link to that section with a heading and “Coming soon…” text.


    2017-06-07 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-06-07 | catherine.c
    This edit is for this page: goldenglowmedicalspa.com/before-after/
    2017-06-07 | catherine.c
    Try this:
    WP
    U: admin101406
    P: blv@ZlC4x7#&rp81J(jzeAhX
    2017-06-06 | developerhaseeb
    And i don't found these links in services list
    2017-06-06 | developerhaseeb
    WP Login not working.. please check. thanks
    2017-06-05 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P;: 3fRtmc4fkZSeP7cg#e6HdE$*

    FTP:
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    reorganize gallery page closed
    Ticket: Website | 2017-05-08 | Catherine C. | #75226 |

    goldenglowmedicalspa.com/before-after/

    1. reorganize left accordion menu to the following. Make sure photos are under the correct section. Each section photos should be sliders.

    Dermal Filler
    Neuromodulators
    Lasers: (subdivisions of these)
    *IPL
    *Laser Resurfacing
    *Tattoo Removal
    Liposuction
    ThermiTight
    Facial Fat Transfer

    2. Remove Male Procedures section


    2017-05-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-09 | catherine.c
    emailed completed.
    2017-05-09 | developerbrijesh
    all points completed please check if you have any changes then tell us
    2017-05-08 | catherine.c
    mentioned to Melissa additional sections will be $199, up to 10 images per slider. Current gallery was rearranged as courtesy.
    2017-05-08 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: AJQYBdNGnWB&htX0WWqZZW7E

    FTP
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    homepage testimonials closed
    Task: Website | 2017-05-05 | Catherine C. | #75134 |

    Make the testimonials slider near bottom of homepage auto rotate.


    2017-05-06 | developerbrijesh
    we have Make the testimonials slider near bottom of homepage auto rotate. please check
    2017-05-05 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: AJQYBdNGnWB&htX0WWqZZW7E

    FTP
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    gallery edit closed
    Ticket: Website | 2017-05-04 | Catherine C. | #75063 |

    1. Homepage – Before/After gallery section
    For each of the three sections, create automatic sliders. Each section will have 5 sets of photos that auto rotate. FInd these photos from the Gallery. Label each photo “Before” and “After” in the each set.
    1st section – skin photos
    2nd section – face photos
    3rd section – hand photos

    2. Before & After Photos Page
    goldenglowmedicalspa.com/before-after/

    Set up like this site: http://cliniqueps.com/before-after/
    List out section names along the left. Click on a link – will display slider for photos in that section. Make all photos the same size. Sliders should have arrows and auto rotate.


    2017-05-08 | catherine.c
    see new ticket.
    2017-05-08 | catherine.c
    client noticed updates. has additional changes.
    2017-05-08 | belinda.t
    #2 - images are not in slideshow format.
    2017-05-06 | developerbrijesh
    all points completed according your instructions please check if you have any changes then tell us
    2017-05-05 | catherine.c
    #1 - should not have to click on photo to open slider. Needs to have slider on page so user can click on them.
    #2 - yes, please proceed
    2017-05-05 | developerbrijesh
    #1 done please check
    for #2 this type of set up we have need to create a page template for this page and also we have add all images static in page template and clear can we open all images in a single slider when click on image
    2017-05-04 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: AJQYBdNGnWB&htX0WWqZZW7E

    FTP
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    Via Phone closed
    Ticket: Website | 2017-05-04 | Chandra | #75013 |

    Melissa requested to reset the password for the editor access.


    Leave a Comment:




    homepage – before/after gallery closed
    Ticket: Website | 2017-04-10 | Catherine C. | #73398 |

    Remove all automatic sliders here.
    Convert these 3 into static photos. Click on each and will open in lightbox.
    See this for example: http://cliniqueps.com/before-after/


    2017-04-17 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-04-15 | developerbrijesh
    we have Place each of the photos from lightbox and remove slider effect please check
    2017-04-14 | catherine.c
    The should be no slider effects at all. Remove the lightbox effect.
    Place each of the photos from lightbox into this section. Photo 1 needs to be stretched out wide. It appears squeezed.
    2017-04-14 | developerbrijesh
    done please check if you have any changes then tell us
    2017-04-13 | catherine.c
    we need before/after on single image. Both pictures should display together. Click on this and will open in lightbox with a larger version.
    2017-04-13 | developerbrijesh
    According to your example their are before after images are in Single image but our site Before/After both are two separate images so please confirm can we make single image this separate image on on-click slider.
    And showing all images in single slider.
    2017-04-12 | catherine.c
    For each photo, the before AND after photo should be displaying side by side. Need to look like these photos. http://cliniqueps.com/before-after/
    Click on Refresher Facelift to see example.
    2017-04-12 | developerbrijesh
    we have remove automatic sliders and Convert these 3 into static photos. and open Click on each and will open in lightbox. please check if you have any changes then tell us
    2017-04-11 | developerbrijesh
    still working
    2017-04-10 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: #7lDuv6w%qHR(4^qoXA&Rvmw

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    add 2 sliders closed
    Task: Website | 2017-04-10 | Catherine C. | #73397 |

    Please add these new sliders. Leave space for text similar to all other slides.

    Liposuction
    https://www.shutterstock.com/image-photo/woman-pinched-her-fat-on-body-284718569?src=FySxa8rdPOaw8BpVYST58w-1-7

    LHR sliders
    https://www.shutterstock.com/image-photo/closeup-beautiful-young-woman-sitting-on-322534820?src=IAVAOi2Btf_7vBjqLejeRQ-1-6


    2017-04-11 | developerbrijesh
    we have these slide in slider please check
    2017-04-10 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: #7lDuv6w%qHR(4^qoXA&Rvmw

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    fix ThermaVi slider – last one closed
    Task: Website | 2017-04-06 | Catherine C. | #73143 |

    use this photo – https://www.dropbox.com/s/rypcaq0oc40e9pi/ThermiVa_slider.jpg?dl=0

    – flip horizontally so lady is on left side.
    – Text : “Now Offering” needs to be script like other slides. ThermiVa stays same font. Rest of text needs to be same font as other slides. Arrange text nicely. Bullets need to move up closer to sentence.
    – place the 4 pink circles to the right side, below this white text.
    – Add a button “Learn More” – same as other slides – link to:  https://www.thermi.com/treatments/thermiva


    2017-04-07 | developerbrijesh
    done please check if you have any changes then tell us
    2017-04-06 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: #7lDuv6w%qHR(4^qoXA&Rvmw

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    updates to site closed
    Ticket: Website | 2017-04-06 | Catherine C. | #73132 |

    DONE – 1. On the home page, the Bellafill slide, we would like to take off “now offering”

    2. We would like to add a liposuction and LHR sliders

    3. The home page “before/ after’s” down bottom, they need to be before and after next to each other not one by one shown and more photos than the three that are showing up

    DONE – 4. The photo/slide to add to the TheriVa page – the 6th slide on the some page needs to be cleaned up and a link on it that will take you directly to the thermiva page.

    DONE – 5. Homepage – change out the testimonials so it’s not always the same ones there needs to be new ones and more of them.

    DONE – 6. Phone mobile site- a tab for before/after photos


    2017-04-10 | catherine.c
    see new tickets.
    2017-04-10 | catherine.c
    #2 - waiting for text
    https://www.shutterstock.com/image-photo/woman-pinched-her-fat-on-body-284718569?src=FySxa8rdPOaw8BpVYST58w-1-7

    https://www.shutterstock.com/image-photo/closeup-beautiful-young-woman-sitting-on-322534820?src=IAVAOi2Btf_7vBjqLejeRQ-1-6

    #3 - use this as example.
    http://cliniqueps.com/before-after/

    2017-04-07 | catherine.c
    Emailed Melissa questions on #2 & #3.
    2017-04-06 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: #7lDuv6w%qHR(4^qoXA&Rvmw

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    Mobile – before/after photos closed
    Task: Website | 2017-04-06 | Catherine C. | #73131 |

    Please adjust this page for mobile. Extra space on right side of entire page needs to be removed.


    2017-04-07 | developerbrijesh
    done please check if you have any changes then tell us
    2017-04-06 | catherine.c
    questions for Melissa.
    2017-04-06 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: #7lDuv6w%qHR(4^qoXA&Rvmw

    FTP:
    goldenglowmedicalspa.com
    U: d9bc2873888249
    P: kK4Jw)A5OP

    Leave a Comment:




    updates to site closed
    Ticket: Website | 2017-04-06 | Catherine C. | #73130 |

    1. On the home page, the Bellafill slide, we would like to take off “now offering”

    2. We would like to add a liposuction and LHR sliders

    3. The home page “before/ after’s” down bottom, they need to be before and after next to each other not one by one shown and more photos than the three that are showing up

    4. The photo/slide to add to the TheriVa page – the 6th slide on the some page needs to be cleaned up and a link on it that will take you directly to the thermiva page.

    5. Homepage – change out the testimonials so it’s not always the same ones there needs to be new ones and more of them.

    DONE – 6. Phone mobile site- a tab for before/after photos


    2017-04-06 | catherine.c
    closed accidentally. creating new.
    2017-04-06 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    email not sending to gmail closed
    Ticket: Website | 2017-03-06 | Catherine C. | #70863 |

    Forms on site – emails are not sending to goldenglowmedicalspa@gmail.com. They are sending to info@goldenglowmedicalspa.com properly. Please check form.


    2017-03-07 | catherine.c
    added CC fields instead of all emails in TO. emails are now sending to gmail.
    2017-03-06 | developerbrijesh
    done please check if you have any changes then tell us.
    2017-03-06 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin/
    U: admin101406
    P: o6HB7E^KDJpEs5%YBMlGh)Zf

    Leave a Comment:




    Contact us form from web site not workin closed
    Ticket: Other | 2017-03-03 | info@goldenglowmedicalspa.com | #70688 |

    I checked the contact us form on main page. the massage is not coming to our email. please check all contact forms and make sure they are linked to email either info@goldenglowmedicalspa.com or goldenglowmedicalspa@gmail.com


    2017-03-06 | catherine.c
    verified Contact Form 7 code was correct. this site is not using jotform due to previous issues of not receiving email.

    remove this redirect page code under addition settings.
    on_sent_ok: "location = 'http://goldenglowmedicalspa.com/thank-you/';"
    Emailed Amanda to verify it is working for her.
    2017-03-03 | roberto.l
    Contact forms on the Home page and the Contact page were added incorrectly. Please add them using the actual script. Once you are ready to close the ticket, please notify me and/or Catherine, so that we can inform the client.

    Leave a Comment:




    Via Phone closed
    Ticket: Website | 2017-02-03 | Chandra | #68681 |

    Please send Amanda editor login info@goldenglowmedicalspa.com.


    2017-02-03 | chandra.t
    Sent.

    Leave a Comment:




    Add a photo album closed
    Ticket: Website | 2016-12-09 | info@goldenglowmedicalspa.com | #64906 |

    Add slider to this page: http://goldenglowmedicalspa.com/events/

    Title: White Christmas Spa Event – December 1, 2016
    Slider should be a little larger than width of promos currently on page.  Placed right below header.
    Add 67 photos from Media Library – all dated December 9, 2016

     

    ORIGINAL CLIENT TICKET:

    Can you add a photo album to the Event page? Label it “White Christmas Spa Event 12-1-16” There are 67 photos uploaded into the media that need to be put into it.


    2016-12-12 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-12 | developerbrijesh
    Done, all images are added in Slider please check

    Leave a Comment:




    Add photo closed
    Ticket: Website | 2016-12-09 | info@goldenglowmedicalspa.com | #64874 |

    Please add this onto the staff page. Maybe put underneath the Best of Largo info


    2016-12-12 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-09 | catherine.c
    emailed Amanda for photo.

    Leave a Comment:




    add video closed
    Ticket: Website | 2016-12-08 | Catherine C. | #64771 |

    Please add this video to our Micro Needling page:
    goldenglowmedicalspa.com/education/micro-needlingprp/

    This video should be placed right before the heading “What are the benefits?”


    2016-12-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-08 | developerbrijesh
    We have Add Video Page Please Check

    Leave a Comment:




    add video testimonials closed
    Ticket: Website | 2016-12-08 | Catherine C. | #64768 |

    Please add these video testimonials to this page: http://goldenglowmedicalspa.com/testimonials/
    These will be added as first 2 videos. Make sure to keep videos aligned.

    (IPL)

    (Botox)


    2016-12-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-08 | developerbrijesh
    We Added Video Please Check.

    Leave a Comment:




    ADD NEW Googly reviews closed
    Ticket: Website | 2016-12-07 | info@goldenglowmedicalspa.com | #64694 |

    Please add all recent google reviews to our testimonial page. The last names would be; MacLeod, London, Smith, Bischoff, Shields, Zugay, Michele, & Sapp


    2016-12-07 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Testimonials closed
    Ticket: Website | 2016-12-07 | info@goldenglowmedicalspa.com | #64693 |

    Last time I had asked that the testimonials were updated but they aren’t consistent. Can you please have all the written testimonials look the same as far as font/layout? Some have a blue headed… the new ones do not. It needs to be fixed. They can all have a header…. or they can be bulleted….. but they need to consistently look the same.


    2016-12-07 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add video testimonial closed
    Ticket: Website | 2016-11-02 | info@goldenglowmedicalspa.com | #62323 |

    Please add this video testimonial to the test. page and the fat transfer page.


    2016-11-02 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-02 | catherine.c
    https://youtu.be/x45PRr55dL8
    2016-11-02 | catherine.c
    Hello Dr. Mira Mahajan,

    Regarding your ticket #62323 labeled -Add video testimonial- please send us the video link. It was not included with this ticket.
    Thank you!

    Leave a Comment:




    Kybella slider closed
    Ticket: Website | 2016-10-26 | info@goldenglowmedicalspa.com | #61931 |

    The main slider – there is a Kybella slide that you made and it’s not easy to read. The background is dark so you need to make the font white, or a light color so people can read it. The working also needs to be larger and/or longer.


    2016-10-28 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-26 | catherine.c
    Increase size of text on Kybella to match slide 4, CO2 resurfacing. "Kybella" words should be larger too. Fill up more empty space.
    2016-10-26 | catherine.c
    wording. As in, there is a lot of blank, unused space.
    2016-10-26 | catherine.c
    Hello Dr. Mira Mahajan,

    Your ticket #61931 labeled -Kybella slider- has been been updated.

    The text has been changed to white on Kybella slider. Please clarify your request "The working also needs to be larger and/or longer."

    Thank you!

    Leave a Comment:




    Main page closed
    Ticket: Website | 2016-10-26 | info@goldenglowmedicalspa.com | #61929 |

    Underneath the 3 before and after photos – can you add a link that says “View more before and after photos here” and have it take them to our full B&A page?


    2016-10-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add code closed
    Ticket: Website | 2016-10-19 | info@goldenglowmedicalspa.com | #61458 |

    Please ensure that the following code is added throughout the website (all pages).

    (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({‘gtm.start’:
    new Date().getTime(),event:’gtm.js’});var f=d.getElementsByTagName(s)[0],
    j=d.createElement(s),dl=l!=’dataLayer’?’&l=’+l:”;j.async=true;j.src=
    ‘//www.googletagmanager.com/gtm.js?id=’+i+dl;f.parentNode.insertBefore(j,f);
    })(window,document,’script’,’dataLayer’,’GTM-566L5P’);


    2016-10-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-20 | catherine.c
    code sent to support email.
    2016-10-19 | catherine.c
    Hello Dr. Mira Mahajan,

    Regarding your ticket #61458 labeled -Add code- , please send the full code to support@optimized360.com. The code in the ticket appears to be incomplete.

    Thank you!

    Leave a Comment:




    zoom out homepage sliders closed
    Task: Website | 2016-10-14 | Catherine C. | #61221 |

    For these sliders:
    – Meet your younger self
    – C02 Laser resurfacing
    – Kybella

    Zoom out the photos so you can see more neck/body. Client wants to see more of original stock photo. No need to work on Bellafill slide.


    2016-10-18 | developerzahid
    Text added in kybella slide.
    2016-10-17 | catherine.c
    kybella is missing slider text. please add back.

    Leave a Comment:




    Jotform closed
    Task: Website | 2016-10-14 | Chandra | #61214 |

    Footer form looks misaligned, please fix.


    2016-10-14 | developerbrijesh
    done but result is not showing due to auto-login is not working so we are unable to flush cache so please flush cache then see result.

    Leave a Comment:




    Delete page closed
    Ticket: Website | 2016-10-14 | info@goldenglowmedicalspa.com | #61166 |

    Hello – Please delete anything dealing with Melanage Peel – we are no longer offering it.


    2016-10-17 | developerbrijesh
    We have Remove Melanage Peel Please Check

    Leave a Comment:




    change SEO tags closed
    Task: Website | 2016-10-05 | Catherine C. | #60614 |

    Change “Pelleye” to “Pelleve” in SEO tag.


    2016-10-05 | catherine.c
    fixed.

    Leave a Comment:




    Skin care products closed
    Ticket: Website | 2016-10-05 | info@goldenglowmedicalspa.com | #60583 |

    Can you please add SkinCeuticals as another available skin care product line on that page? Put the log and a brief description like the others?


    2016-10-05 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Phone view edit closed
    Ticket: Website | 2016-09-30 | info@goldenglowmedicalspa.com | #60245 |

    If you look at our website on a smart phone, the main page shows 3 gold bars (options of about us, services, contact us) We wants another option of “specials” to appear and have them link to our available monthly specials.


    2016-09-30 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    B&A Slider on Main Page closed
    Ticket: Website | 2016-09-29 | info@goldenglowmedicalspa.com | #60196 |

    On the main page there are 3 before and after photos with a slide bar. We would like to know if these can rotate? They don’t need to be like the current “slider bar” – we just want rotating photos so the home page is constantly changing photos.


    2016-10-10 | catherine.c
    Please add 3 separate rotating galleries. Set each one to automatically change. The middle photo should be on this page:
    http://goldenglowmedicalspa.com/before-after/

    Use the image in this section.
    FRACTIONAL CO2 LASER
    Patient 2-Before & 4 weeks after one treatment

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-09-28 | Alec J. | #60095 |

    Leave a Comment:




    Before/After closed
    Ticket: Website | 2016-09-26 | Desirae.G | #59843 |

    Client tried to add/delete photos to the “Before & After Photos” page, and she was receiving an error message about a plugin. I tried to update the plugins and said it failed. Please look into this and contact Melissa at 917-825-1296.


    2016-09-28 | chandra.t
    Melissa called - Photos were somehow deleted from before and after page, I restored a previous revision of the page, she will contact us if problem persists.

    Leave a Comment:




    Fix Employee Section closed
    Ticket: Website | 2016-09-21 | info@goldenglowmedicalspa.com | #59646 |

    Can you please fix the employees under the about us section? I updated a picture of someone and they got all jumbled. (Not lined up) Can you also change the order top to bottom to the following:

    Amanda
    Eva
    Dana
    Melissa
    Maria


    2016-09-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    slider – Follow up to ticket #58824 closed
    Ticket: Website | 2016-09-21 | Catherine C. | #59610 |

    I saw the changes you made to our slider. They all look pretty much the same. Can you change the background coloring of some of them so as the slides change, people can actually notice a difference? It’s very bland. The wording needs to be larger too so people can read it. They should be more eye catching.

    The one specifically for Kybella should show a jawline/neckline profile. See the Kybella adds I attached as examples. They don’t all have to be perfectly “color coded” to match our theme. You can use Logos from the companies if need be. Whatever makes them look more appealing.


    2016-10-13 | catherine.c
    All 4 photos are in dropbox. Please read comments from 10/11. Please complete asap as this is older ticket.
    2016-10-11 | catherine.c
    Photos are here: https://www.dropbox.com/sh/elywhzjmixms20y/AABaoAE29JSDBIhUrXLNImKNa?dl=0
    Please adjust photos so text can be read and the backgrounds of each photo fit nicely with the site.
    Please see notes from Amanda 10/11.
    1. Increase blurb font size.
    2. Waiting for C02 Laser Resurfacing slide. Did not receive image.
    2016-10-11 | catherine.c
    From Amanda:
    I attached the numbers of the shutterstock photos
    Some of the wording will need to be adjusted so that it sits properly with the new background. Font color may need to be adjusted as well to match backgrounds. Please make writing larger too so it's not as difficult to read.
    Meet your younger self slide : 369388127
    Bellafill slide - 256901038
    C02 Laser Resurfacing slide - 253821718
    Kybella slide - 186869312
    2016-09-28 | developerbrijesh
    Still we are not getting your point please more explain. if you want to change background color of slider images than you have to provide us images in png format and which text you want more bigger in slider there is overall text is readable. for the second point "The one specifically for Kybella should show a jawline/neckline profile. See the Kybella adds I attached as examples. They don’t all have to be perfectly “color coded” to match our theme. You can use Logos from the companies if need be. Whatever makes them look more appealing." we are not getting this point and also here is not attachment of example as you said us in your comment.
    2016-09-27 | catherine.c
    http://goldenglowmedicalspa.com/wp-admin?autologin_code=n3raPCqimQGGnPWRbGCcY76uTUpMXd
    autologin is working for us. Please try again.
    Please use different images for each slide.
    2016-09-23 | developerbrijesh
    auto-login is also not working.
    2016-09-23 | developerbrijesh
    there is no ticket #58824 slider images are in same background so please suggest how we change background of slides. The wording needs to be larger too so people can read it. They should be more eye catching. you want to increase only font size or change color of the text. he one specifically for Kybella should show a jawline/neckline profile. See the Kybella adds I attached as examples. They don’t all have to be perfectly “color coded” to match our theme. You can use Logos from the companies if need be. Whatever makes them look more appealing. can you please more explain this which profile should show a jawline/neckline profile and which logo we can use.

    Leave a Comment:




    Add pop-up closed
    Ticket: Website | 2016-09-09 | info@goldenglowmedicalspa.com | #58826 |

    We would like to add a “pop up” similar to what comes up on this medical spas website http://drksmedspa.com/

    It seems to randomly come up with basically a contact form for them to schedule a consult. It can say something like, “Not sure where to start? Book your FREE consult right now!” (or whatever you suggest)


    2016-09-30 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-30 | catherine.c
    thank you.
    2016-09-27 | catherine.c
    Is this linked to the homepage?
    2016-09-26 | catherine.c
    popupally plugin installed. Thank you page created in pages. Please use this help link to finish setting up Thank you page.
    http://ambitionally.com/popupally/tutorials/thank-you-page-setup/
    2016-09-14 | catherine.c
    find plugin.
    2016-09-14 | belinda.t
    Please check to see if there is a plugin for it and create it that way.
    2016-09-13 | catherine.c
    can we do this?

    Leave a Comment:




    Main Slider closed
    Ticket: Website | 2016-09-09 | info@goldenglowmedicalspa.com | #58824 |

    We would like to edit the main slider on our home page. We would like the current ones there to be updated/new pictures & wording changed. We would also like to add a few additional ones. Please call or email so we can discuss ideas. Thank you, Amanda


    2016-09-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-16 | developerbrijesh
    we didn't get this point 3. Change/update photos for slide #3 & #4. 4. Add slide for Kybella with updated photos. Get content from Kybella site for small blurb. 5. Add slide for CO2 Laser Resurfacing with updated photos. Get content from Kybella site for small blurb. please eaxplain us.
    2016-09-16 | developerbrijesh
    we didn't get this point 3. Change/update photos for slide #3 & #4. 4. Add slide for Kybella with updated photos. Get content from Kybella site for small blurb. 5. Add slide for CO2 Laser Resurfacing with updated photos. Get content from Kybella site for small blurb. please eaxplain us.
    2016-09-14 | catherine.c
    1. remove slide #2 - award slide
    2. remove slide #5 - I have my neck
    3. Change/update photos for slide #3 & #4.
    4. Add slide for Kybella with updated photos. Get content from Kybella site for small blurb.
    5. Add slide for CO2 Laser Resurfacing with updated photos. Get content from Kybella site for small blurb.

    Leave a Comment:




    Issue with main page closed
    Ticket: Website | 2016-07-27 | info@goldenglowmedicalspa.com | #55919 |

    If you look at our main page – there is a banner that shows our logos – the logo is covering the word “about” which is a drop down category. Can this please be fixed? Thank u


    2016-07-29 | developerbrijesh
    done

    Leave a Comment:




    SkinTyte closed
    Ticket: Website | 2016-07-27 | info@goldenglowmedicalspa.com | #55904 |

    We need a service added to our website. The service is “SkinTyte” and it should be added underneath the Cosmetic Center dropdown and the “laser” section. I will write up a page of information to insert to describe the service.

    Thank you.


    2016-07-27 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Update testimonials closed
    Ticket: Website | 2016-07-07 | info@goldenglowmedicalspa.com | #54622 |

    Please update any google reviews onto the testimonial page (I believe there are 7 new ones since you last added)

    Thank you


    2016-07-07 | chandra.t
    It was a wonderful treat. - Kathie Hyde on Google

    The doctor was very informative and inspired confidence. I wouldn't be afraid to try any procedure at this place. The staff was equally as friendly and helpful. - Angie Guy on Google

    Dana did an excellent job. She's very friendly and still professional. - Joyce Jenkyn on Google

    after seeing quite a bit of fat loss in my face, I decided filler would be the best answer. I had the utmost trust in Dr. Mira and the results that I would have. I was so happy with the options that I was given. Great doctor, great staff. - Trish Von on Google

    Amanda and staff are wonderful people that run a beautiful spa! They are very knowledgeable and friendly, it was a pleasure spending money there! - Jenergy Reynolds on Google

    I love my lips, I couldn't be happier, great service and beautiful spa. Dr. Mahajan and her staff are the best! - Courtney Rose on Google

    Very nice staff. Doctor was very pleasant and gentle with my lips. Very satisfied with results. I would recommend Golden Glow Medical Spa to my family and friends. - Angele Hernandez on Google

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-06-23 | Alec J. | #53752 |

    Leave a Comment:




    mobile – replace contact form closed
    Task: Website | 2016-06-20 | Catherine C. | #53481 |

    Remove jotform. Add contact 7 form on mobile.


    2016-07-12 | developerbrijesh
    done

    Leave a Comment:




    Website down closed
    Ticket: Other | 2016-06-20 | info@goldenglowmedicalspa.com | #53429 |

    Our website seems to be down today. Tried opening on multiple computers in office. Please advise.


    2016-06-20 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-06-20 | catherine.c
    issue fixed. called amanda to confirm.
    2016-06-20 | catherine.c
    Hello Dr. Mira Mahajan,

    Regarding your ticket #53429 labeled -Website down, we are currently looking into the issue. We will notify you once the website is back up.

    Thank you!

    Leave a Comment:




    Contact form on homepage closed
    Ticket: Technical | 2016-06-03 | Catherine C. | #52471 |

    Eva called on 6/2. When she sends test email from form on bottom of homepage, she does not receive it in her inbox, info@. When I did a test from support@optimized360.com she does receive these. Jotform is receiving submissions.
    Called Paxton, left a msg for him to return call on this issue.


    2016-06-08 | catherine.c
    Both forms replaced with contact form 7. Jotforms removed.
    2016-06-08 | chandra.t
    Missed call, please call Eva at the office.
    2016-06-07 | catherine.c
    change forms to contact form 7 on homepage and contact us. Remove jotforms once complete.
    2016-06-07 | catherine.c
    Amanda received contact form7.
    2016-06-07 | catherine.c
    Sent test email to Amanda. Waiting for response to see if she received.
    2016-06-06 | rod.l
    contact form7
    2016-06-03 | catherine.c
    Could you please follow up with Paxton & Eva? I will forward you Eva's email. Thanks!

    Leave a Comment:




    Form on website not working closed
    Ticket: Website | 2016-05-31 | Catherine C. | #52209 |

    please look into form.


    2016-05-31 | catherine.c
    Form updated.

    Leave a Comment:




    Please Contact Amanda closed
    Task: Technical | 2016-05-19 | Justin | #51567 |

    They would like for us to host and set up their emails.
    They currently have a GoDaddy account that needs to be transferred over to us for us to do so (please ask Belinda with any further questions)


    2016-05-25 | chandra.t
    Voicemail - please call Amanda regarding emails. 727-683-0894
    2016-05-20 | catherine.c
    Emailed Amanda & left VM. Eva will be at office while Amanda is out a few days next week. All 4 domains & info@ email acct have been moved to our GoDaddy. Notified them ok to close their GoDaddy acct.
    2016-05-20 | catherine.c
    BAYPLAZASHOPPES.COM
    MAHAJANCOSMETICCENTER.COM
    RGLOW.COM
    have been transferred. Will contact godaddy about email once transfers complete.
    2016-05-20 | catherine.c
    GOLDENGLOWMEDICALSPA.COM has been transferred.
    2016-05-20 | catherine.c
    Amanda will be out a few days next week. Contact Eva.
    2016-05-20 | catherine.c
    Left voicemail.
    2016-05-19 | catherine.c
    Amanda left for the day. Will call her tomorrow.
    2016-05-19 | justinn
    I am only in the office for another hour. Tomorrow I will be here from 10-5. Is this something that will take a lengthy amount of time? They told me we have 30 days to cancel and get a full refund but we need to get everything taken care of asap. info@goldenglowmedicalspa.com & goldenglowmedicalspa@gmail.com are the ones we use for the spa Everything that is sent to "info" is directed to our gmail account. Can you let me know when to expect a call? We are just frustrated because we have been paying for unnecessary things on our end since we signed this contract with your company. Is there anything else that we are not benefitting from at this point? Please let me know.
    2016-05-19 | catherine.c
    I left a msg with Stan their IT person. Amanda had the same login info we have in CP which is now incorrect. Password doesn't work. Waiting to hear back to see if they can access their godaddy acct before we can process transfer.

    Leave a Comment:




    Amanda – change MX record closed
    Tickets | 2016-05-19 | Catherine C. | #51545 |

    Amanda called. would like to change MX record. Dr. owns domain. Pwd is incorrect. Left msg for Stan IT person. Waiting for response.


    2016-05-23 | catherine.c
    ticket completed.
    2016-05-19 | catherine.c
    Please see next ticket.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-05-19 | Alec J. | #51525 |

    Leave a Comment:




    Site Error closed
    Ticket: Website | 2016-05-18 | Justin | #51481 |

    http://goldenglowmedicalspa.com/education/ipl-photo-facial/

    Please fix


    2016-05-18 | chandra.t
    Updated plugins and flushed cached, page is showing properly.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-28 | Alec J. | #44428 |

    SEO, HIPPA, Rep only


    Leave a Comment:




    fix phone number – mobile site closed
    Ticket: Website | 2016-01-28 | Catherine C. | #44414 |

    From rod fwd email:

    OUR number is 727-683-0894
    HIS number is 727-638-0894

    I finally found where the issue is.

    When you are on a cell phone and on the main page, there is a “CALL TODAY! 727.683.0894” in the top right corner but when you click it to call, the number that pops up on your phone reads HIS number. This needs to be fixed asap. We have people calling the wrong number.


    2016-01-28 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add MicroNeedling/PRP closed
    Ticket: Website | 2016-01-27 | info@goldenglowmedicalspa.com | #44394 |

    Add Micro needling/PRP as a dropdown under aesthetic services please. This should have been added from our previous website and it seems to have been missed on both ends. I will attach the text and send photos separate.

    Micro-Needling with PRP (2)
    2016-02-08 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-02-05 | catherine.c
    use photos from Amanda email.
    2016-02-05 | catherine.c
    Amanda will email photos.
    2016-01-29 | catherine.c
    Hello Dr. Mira Mahajan,

    Your ticket #44394 labeled -Add MicroNeedling/PRP- has been been updated.

    Please send us the photos to be added to the Micro-Needling/PRP page.
    Thank you!

    Leave a Comment:




    KYBELLA closed
    Ticket: Website | 2016-01-27 | info@goldenglowmedicalspa.com | #44362 |

    Add Kybella as a drop down tab under injectables please. I attached the text. I will send photos shortly.

    Kybella
    2016-01-29 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-01-28 | catherine.c
    add photos from email.

    Leave a Comment:




    Add Testimonials from Google closed
    Ticket: Website | 2016-01-27 | info@goldenglowmedicalspa.com | #44351 |

    Amanda is the BEST! – Tela Harbold

    Love Golden Glow! All the staff is sweet and amazing!
    – Jessica Thompson


    2016-01-27 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add Testimonials from Yelp closed
    Ticket: Website | 2016-01-27 | info@goldenglowmedicalspa.com | #44344 |

    Golden glow medical spa is amazing! I had my first IPL treatment 2 weeks ago and I love the results! Highly recommended! – A. Tillotson

    Just had a hydra facial done by Dana. My face feels amazing!! Dana is wonderful, great bedside manner! Will absolutely return for future services! – K C.


    2016-01-27 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-26 | Alec J. | #44296 |

    SEO, Rep. only


    Leave a Comment:




    New Content closed
    Task: New Project | 2016-01-25 | Chandra | #44260 |

    Can you please create us a content page for “Kybella”


    Leave a Comment:




    Text for Hyperhydrosis page closed
    Ticket: Website | 2016-01-25 | info@goldenglowmedicalspa.com | #44250 |

    I sent over an ticket earlier to add this to the “body” section– this is the text that would go on the page for Hyperhydrosis/Severe underarm sweating.

    Hyperhidrosis
    2016-01-25 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add to “Body” section closed
    Ticket: Website | 2016-01-22 | info@goldenglowmedicalspa.com | #44200 |

    Please add a new drop down tab underneath the body section that reads ” ThermiDry/Hyperhydrosis” Please use the attached photo on the page – I will have to send the detailed text separately.


    2016-01-25 | catherine.c
    duplicate of ticket #44199. closing.

    Leave a Comment:




    Add to “Body” section closed
    Ticket: Website | 2016-01-22 | info@goldenglowmedicalspa.com | #44199 |

    Please add a new drop down tab underneath the body section that reads ” ThermiDry/Hyperhydrosis” Please use the attached photo on the page – I will have to send the detailed text separately.


    2016-01-25 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-01-25 | catherine.c
    Hello Dr. Mira Mahajan,

    Regarding your ticket #44199 labeled -Add to “Body” section, please send me the photo you needed to add. It was not included with the ticket. Please send it to support@optimized360.com.

    Thank you!

    Leave a Comment:




    Add Event closed
    Ticket: Website | 2016-01-14 | info@goldenglowmedicalspa.com | #43809 |

    Can you please add this to our event page?

    Bellafill Event Email
    2016-01-14 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email changes – attached files closed
    Ticket: Website | 2016-01-12 | Catherine C. | #43622 |

    fwd from Rod: 1/12
    I need to update the new patient paperwork that is available to people on our website. It is on our contact page – when people click “patient history”– right now it is only showing 2 pages of the paperwork and there are several others. Please replace what is currently there with the attached forms. When submitting a ticket it won’t let me upload the multiple forms.


    2016-01-15 | jan.w
    Ticket has been completed, closing ticket.

    Leave a Comment:




    Add new testimonials closed
    Ticket: Website | 2016-01-11 | info@goldenglowmedicalspa.com | #43588 |

    Hello – please ad the new reviews on Yelp and Google to our written testimonial page. On Yelp there are 3 new ones from (Anne D, Jennifer M. & Samantha M) On google there are 3 new ones from (Megan Simons, Donna R., & Amy B. ) Thank you


    2016-01-13 | jan.w
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    VIP Membership closed
    Ticket: Website | 2016-01-07 | info@goldenglowmedicalspa.com | #43423 |

    By using the link below – can you create a “Sign Up Now” button to the VIP page? We would like people to be able to purchase their VIP membership through the website via this link.

    https://clients.mindbodyonline.com/classic/ws?studio=GoldenGlowMedicalSpa&stype=40&prodid=104


    2016-01-07 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-01-07 | catherine.c
    Hello Dr. Mira Mahajan,

    Yes, we can add the button. Where would like to add the button on the website?
    Thank you!

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-07 | Alec J. | #43397 |

    for second time SEO, Rep. only


    Leave a Comment:




    Add Staff Bio to emp. Melissa Jensen closed
    Ticket: Website | 2016-01-07 | info@goldenglowmedicalspa.com | #43385 |

    Melissa is the newest addition to our team here at Golden Glow Medical Spa. She graduated from American International College with a B.S. in Science with a Biology and Pre-Medicine Major, and has been practicing in the Dermatology and Plastic Surgery fields for more than 14 years, specializing in both medical and cosmetic dermatology with focus in laser technology and injectables. She has taught laser courses and worked closely with several laser companies in numerous clinical trials on lasers, injectables and skincare. After working in NYC and LA, she is very excited to join Dr. Mahajan and her team to share her experiences and have the wonderful opportunity to work with you all here in Florida.


    2016-01-07 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Please add product line closed
    Ticket: Website | 2016-01-07 | info@goldenglowmedicalspa.com | #43384 |

    Please add Regenica product line to skin care product section. Add logo/photo and a brief description of the product please. http://www.sunevamedical.com/regenica


    2016-01-07 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add team member (via Email) closed
    Ticket: Website | 2016-01-06 | Rod L. | #43366 |

    For whatever reason the website is not allowing me to submit a ticket. I just need a quick fix on our staff page. We just added a new staff member (Melissa Jensen) and I cannot get her name and title to look like the other employees. Can you just get those aligned for me please?


    2016-01-06 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2015-12-24 | Alec J. | #42908 |

    SEO, Rep. only


    Leave a Comment:




    introduction package & proposal mailed 
    Notes | 2015-12-23 | Alec J. | #42874 |

    SEO, Rep only


    Leave a Comment:




    Regarding #42553 Ticket via Email closed
    Ticket: Website | 2015-12-22 | Chandra | #42800 |

    Micropeels/Babyfoot/and Chemical Peels should ALL be within the same page. They are all types of peels. They instead put them all as separate pages and all have their own category on the dropdown bar. The dropdown bar should just say “Chemical Peels” and all of these options should be on that page.


    2015-12-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Please add video testimonial closed
    Ticket: Website | 2015-12-18 | info@goldenglowmedicalspa.com | #42656 |


    2015-12-18 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add video closed
    Ticket: Website | 2015-12-16 | info@goldenglowmedicalspa.com | #42554 |

    Can you please add this video to the page that is linked to the “Meet Dr. Mahajan” slider?


    2015-12-17 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add babyfoot & combine pages. closed
    Ticket: Website | 2015-12-16 | info@goldenglowmedicalspa.com | #42553 |

    We recently added another service – can you please add “BabyFoot” under the Chemical Peel category?
    http://www.babyfoot.com/index.cfm

    Above is the product info – Just ad a picture and a brief description please.

    Also please merge the Chemical peel & micropeel pages— micropeel doesn’t need a separate page.

    Thank you.


    2015-12-18 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Call Amanda closed
    Ticket: Website | 2015-12-14 | Catherine C. | #42419 |

    Request from Mitchell to call Amanda: (email forwarded)

    I have been submitting tickets for changes as you asked us to do but I have a few questions that I thought maybe you could help me with–

    We need to know how to do the following:

    – How do we link a testimonial to a service page. (for example) If someone is leaving a video testimonial about their Botox experience, how can we link that testimonial with the Botox page?

    – Can you quickly look at our video that is linked to the “Meet Dr. Mahajan” slider? It was working yesterday until we added something to that page and now there is just an error box. We just really need that fixed asap and I know if I submit a ticket it will take a few days. It just doesn’t look good! I appreciate it.


    2015-12-26 | catherine.c
    They have added videos to services pages. Closing.
    2015-12-21 | catherine.c
    add all video testimonials to their services pages.
    2015-12-21 | catherine.c
    Called 12/21 - checking with doctor.
    2015-12-16 | catherine.c
    Emailed Amanda for approval.
    2015-12-14 | catherine.c
    Amanda would like to add each video testimonial to relevant services page. Set one services page up for approval before moving forward with other pages.

    Leave a Comment:




    Main Slider closed
    Ticket: Website | 2015-12-09 | info@goldenglowmedicalspa.com | #42235 |

    I personally made a slide to go on our main/home page slider. Can your company make us one with the same information but a lighter background using the same blues that are used on the site? I will attach the same shutterstock photo that was used. please email or call with questions. We just want the colors to blend better with the page. Thanks.


    2015-12-14 | catherine.c
    Doctor communicated through email. She will create slide.
    2015-12-11 | catherine.c
    Hello Dr. Mira Mahajan,

    Which image in the media library are you referring to? The voted best or gift certificate image? We can take the text from the image you would like to use and add it to one of the female image slides to create a new one.

    If you would like to create a completely new slide, it would cost $99.

    Please let us know what you would prefer.

    Thank you!
    2015-12-10 | belinda.t
    We can replicate the style of the slides that are currently there and add whatever text. But to create a different graphic, it would be additional costs ($99). I would create the additional slide (duplicating the one of the main ones) with text.
    2015-12-10 | rod.l
    Is this something we can/should do for them?

    Leave a Comment:




    Add video testimonial closed
    Ticket: Website | 2015-12-09 | info@goldenglowmedicalspa.com | #42196 |

    Maria talks about her various procedures from Thermitight on her neck to Hydrafacials.


    2015-12-10 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add testimonial closed
    Ticket: Website | 2015-12-09 | info@goldenglowmedicalspa.com | #42187 |

    Madelon’s experience with Fractionated C02 Laser, Botox, & More!
    Please add this new video testimonial.


    2015-12-10 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add video testimonial closed
    Ticket: Website | 2015-12-09 | info@goldenglowmedicalspa.com | #42182 |

    “Barbara LOVES Hydrafacials!”


    2015-12-10 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Edit Before-After on homepage closed
    Ticket: Website | 2015-12-09 | info@goldenglowmedicalspa.com | #42178 |

    Please remove the picture on the far right (of the 3 before and after photos shown on homepage) and replace with the hand photo on our main before and after page. (Use the first hand photo shown on top left of before and after page) Already uploaded into the media.


    2015-12-10 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Purchase GC closed
    Ticket: Website | 2015-12-09 | info@goldenglowmedicalspa.com | #42177 |

    If you go to the “contact us” page – there is a button to click that says “Book an appt online”— We need the “purchase gift certificate online” option to look identical with the golden color background. They need to match. Thank you.


    2015-12-10 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Client Displeased 
    Sales | 2015-12-02 | Justin | #41815 |

    Justin,

    We have not really been too impressed with our website at this point and therefore aren’t confident about moving forward with an adwords account. Per Mitchell, they have been looking into why our site has not being working through internet explorer. If you pull it up you immediately get an error message– if you hit the refresh button, the site will then show up. It works immediately on my phone through safari but obviously we have no control over what browser people use to look up our website. Not to mention, she is paying google a lot of money and having a website that isn’t working properly does not benefit us. People may not hit the “refresh” button and therefore may just click on the next med spa that pops up. It’s losing us business. We have also not gotten anywhere with our before and after photo page – it looks terrible and that is the main place that potential clients look at on our site. Mitchell has been very kind & professional to deal with and I do appreciate that but it doesn’t change the fact that nothing is really getting resolved in those areas. Is there someone else I should be speaking to in regards to our site not functioning properly? I don’t know exactly what is being done on your end and figuring out the problem is kind of out of our hands. It seems to be a server issue that we have no control of.

    Please let me know what is being done to figure out this issue and how it can be expedited.

    Thank you Justin,

    Amanda


    2015-12-04 | belinda.t
    Emailed Amanda regarding 2 issues 1) IE: we cannot mimic that issue. 2) Gallery: we will put pictures on there but additional graphic work might incur additional charges. Asked her when's the best time to talk and resolve this.

    Leave a Comment:




    404 Error closed
    Task: Website | 2015-11-30 | Mitchell G | #41733 |

    The client gets a 404 page when landing on the website, then she refreshes and it works fine. This happens every time the client goes to her website.

    Please look into this and look for any discrepancies in the htaccess file.


    2015-11-30 | rod.l
    Removed duplicated content from the htaccess file. We will wait for clients response.

    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-11-24 | Mitchell G | #41611 |

    Hello, Amanda,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): goldenglowmedicalspa.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: info@goldenglowmedicalspa.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    VIP Membership closed
    Ticket: Website | 2015-11-24 | info@goldenglowmedicalspa.com | #41569 |

    Please add VIP Membership under the Specials/Events drop down. On the main page there is a small slider at the bottom that links to the VIP membership but there is no way to get to that page without clicking the slider. It needs to be available in the drop down box as well. Thank you.


    2015-11-30 | rod.l
    Ticket has been completed. Closing ticket.
    2015-11-30 | catherine.c
    Hello Dr. Mira Mahajan,

    Your ticket #41569 labeled -VIP Membership- has been been updated.

    VIP Membership link has been added to drop down menu.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #41569- and we will get back to you as soon as possible.

    Thank you!
    2015-11-30 | catherine.c
    Email sent to doctor.

    Leave a Comment:




    Few fixes (via Email) closed
    Ticket: Website | 2015-11-23 | Rod L. | #41548 |

    Can you make it so if people click on the 3 before and after photos on the main page it will link them directly to the full before and after page?

    Dr. Mira just added the option for patients to book online. If you click “contact” that page will then show a small link in light blue that says ” Book your appointment online.” Can you please change that to stand out more? Possible larger/bolder font or something that looks more like a button to click. (Like the one on the main page that says “book an appointment”)

    Also speaking of the main page option that says “Book an Appointment” can you have that also link to our online booking rather than the contact page?


    Leave a Comment:




    Add Product Line closed
    Ticket: Website | 2015-11-20 | info@goldenglowmedicalspa.com | #41474 |

    Hello – Can you please add “Young Pharmaceuticals” to the product page? Here is a link to their website to grab a short blurb/logo from to describe the products. http://youngpharm.com/

    Thank you.


    2015-11-25 | rod.l
    Ticket has been completed. Closing ticket.
    2015-11-24 | catherine.c
    Please review.

    Leave a Comment:




    Please Fix closed
    Ticket: Website | 2015-11-19 | Justin | #41418 |

    “We offer Free Consultations —
    Book an Appointment Online Or, Fill Out Our Contact Form”

    —- Please Change To —-

    “We offer Free Consultations —
    Book an Appointment Online or Fill Out Out Contact Form”


    2015-11-20 | rod.l
    Ticket has been completed. Closing ticket.
    2015-11-20 | catherine.c
    Please review.

    Leave a Comment:




    Mobile Site closed
    Task: Website | 2015-11-18 | Mitchell G | #41362 |

    On the mobile theme/site some of the images runs into the footer at the bottom, like the about us page. Also can you make images on mobile centered horizontally without any text on either side without effecting the desktop version of the site.


    2015-11-24 | developerbrijesh
    Done
    2015-11-23 | mitchell.g
    Did you get my email with the screenshots?
    2015-11-18 | developerbrijesh
    We Are Unable To Find Any issue. All Things is Fine at My End. Will You Please Provide Us Screenshot Where is Actully Mistake. Thanks.

    Leave a Comment:




    Client Concern 
    Complaint Notes | 2015-11-18 | Mitchell G | #41353 |

    Client seems concerned about the speed it takes to have a ticket completed. I was told to make their site live as soon as possible on the 16th because they didn’t pay for the old site so it went down. So the new site wasn’t entirely ready to go live. They gave me a call yesterday to fix a few things so I submitted a ticket and explained to them that tickets take 1-3 business days to complete. They wanted it to be completed as soon as possible because the site was already live. We are still well within the ticket completion time. They have not officially complained yet, they just seem a bit impatient so I wanted to write a note just in case.


    Leave a Comment:




    Edits closed
    Task: Website | 2015-11-17 | Mitchell G | #41281 |

     

    1. Make sure all the images are properly hosted on “About Us” page, some of the images don’t show up on that page, when you go to their direct bio page it does show up.

    2. On the Fractional CO2 page with the video testimonials, please write out what the testimonials are to the right of the video.

    3. Make the before and after slides side by side with their corresponding procedures names below. This is to fill up the empty black space to the right of the page.

    4. Add 3 of the sliders from the Before & After page to the home page on the before & after section.


    2015-11-25 | rod.l
    Closing this one and opening one when they decide how they want the before/after gallery to be done. They are currently picking between two size of images.
    2015-11-19 | rod.l
    We will wait once we have all the images ready. They are labeling them and getting them to us in a photo format. Also, divi doesn't seem to render shortcodes.
    2015-11-19 | rod.l
    Taking over.

    Leave a Comment:




    Edits (via Email) closed
    Ticket: Website | 2015-11-17 | Rod L. | #41280 |

    “Can you make the header say “Specials/Events”??? Then have a drop down for both specials and another for events?

    Also, can you change the about us section around? When you click on the “learn more about Dr. Mira” slider it takes you to the about us page but the first thing you see is about the spa, not about Dr. Mira. We need her information to be the first thing you see. Can the layout of that pages content be changed?

    Also, can you tell me the sizing for the main slider? We want to make a slider about the event to go onto the large main slider.

    Thank you.”

    “I saw under Mahajan Cosmetic Center that Laser hair removal was added to the drop down box but it needs to be added on those blue bars on the left side of the page under laser treatments too.”


    Leave a Comment:




    Update Robots File/301 closed
    Task: Website | 2015-11-16 | Mitchell G | #41235 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.


    Leave a Comment:




    Email: Website is Live 
    Design | 2015-11-16 | Mitchell G | #41236 |

    Hello, Amanda,

    Congratulations! Your website (goldenglowmedicalspa.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): goldenglowmedicalspa.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: info@goldenglowmedicalspa.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Edits closed
    Task: Website | 2015-11-16 | Mitchell G | #41226 |

    Change the front page before and after images into the sliders found on the before and afters page.

    Change the PDF on the events page to a viewable image instead of a link.

    Add “Laser Hair Removal” blue button to the Laser Treatment page list.


    Leave a Comment:




    Testimonials Slider closed
    Task: Website | 2015-11-13 | Mitchell G | #41189 |

    Please make the testimonials section on the homepage into a slider for multiple testimonials to be placed.


    2015-11-17 | developerbrijesh
    Done
    2015-11-16 | mitchell.g
    Some of the text from the other slide comes into the new side on the edges. Please take a look.
    2015-11-15 | developerbrijesh
    Done

    Leave a Comment:




    Use new before/after plugin closed
    Task: Website | 2015-11-10 | Mitchell G | #41048 |

    Please use the new plugin for the before and after images. You can see how they did it by logging into

    http://www.goldenglowmedicalspa.com/wp-admin/
    Username: goldenglowadmin
    PW – )2yWtY1&TJ(RlQ*@


    2015-11-10 | rod.l
    Plugin isn't working for some reason. I tried a different JS file, deactivating the rival plugin and mixing in different codes. I use the shortcode from the older site as well but nothing.

    Leave a Comment:




    Slider Text closed
    Task: Website | 2015-11-10 | Mitchell G | #41028 |

    Please align the slider text to the empty spaces on the right, tastefully remove spacing between text and buttons on the top and bottom.


    Leave a Comment:




    Edits closed
    Task: Website | 2015-11-09 | Mitchell G | #40974 |

    On specials, delete the October specials.

    Before and After page, make sure all the images line up properly. Crop the last image of the after portion so the face is the same size.

    Add arrows to the slider to move through the slides.

    Fix the “find your younger self” slide.

    The home page, the testimonials section into a slider with a few other testimonials.

    The before and after section on the home page, look into getting the plugin to get that to work.

    Under Laser Treatments add “Tattoo Removal” page.

    Add “Hair Removal” Page to the Laser Treatments menu item

    Take care of all emails I sent to you regarding Golden Glow.


    2015-11-09 | rod.l
    https://wordpress.org/plugins/before-after-image-slider-lite/

    Leave a Comment:




    Slider Text closed
    Task: Website | 2015-11-06 | Mitchell G | #40919 |

    Can you make the text on the slider stay in the vertical center in all browser sizes?


    2015-11-07 | developerbrijesh
    Done

    Leave a Comment:




    Finalizing Edits closed
    Task: Website | 2015-11-04 | Mitchell G | #40820 |

    Link “Meet Dr. Mahajan” button on slider to the About us page.

    Embed testimonial videos to each of the procedures page based on the video title.

    Add logo and button to manufacture website to each of the products pages.

    Add office photos from your email to the office tour page, about us page, and to the “eco-friendly page” (Make sure the picture with the reception desk and the tv are on the eco-friendly page)

    Add before and after images from the drop box email to the before and after page. Be sure to label what each procedure has been done for each person. Let me know if you have any questions. They would like to go live tomorrow.


    2015-11-10 | rod.l
    Closing. Doing the gallery on the new ticket.
    2015-11-05 | rod.l
    Please clarify about the smile gallery and the patients identities. Thanks!

    Leave a Comment:




    Edits closed
    Task: Website | 2015-11-03 | Mitchell G | #40742 |

    On the testimonials page group the videos together and make them smaller, so 2 columns stacked of videos then text testimonials after.

    Copy product information to new site from http://www.goldenglowmedicalspa.com/skin-care-products/

    Remove brochure from Melanage Peel page, but grab the images from pg 5 and 6 and place it on that page and then grab the images on pg 8 and place it next to the top image.


    Leave a Comment:




    Drop Down Menu Items closed
    Task: Website | 2015-10-29 | Mitchell G | #40553 |

    Add sub menu items to the drop down menu according to their pages. Ask me if you have any questions.


    2015-10-30 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Additional Edits closed
    Task: Website | 2015-10-28 | Mitchell G | #40475 |

    Replace Amanda’s picture with the one attached on the staff page.

    Grab all the youtube videos on the different procedures page and add them to their cooresponding procedures page on the new site.

    Grab the before and after widgets from the old site to the new one

    Grab the testimonials from the old site to the new site

    http://www.goldenglowmedicalspa.com/wp-admin/
    Username: goldenglowadmin
    PW – )2yWtY1&TJ(RlQ*@


    2015-10-28 | rod.l
    Unable to copy code from the before and after gallery (it is a custom shortcode), raw testimonials from the testimonial page. I was able to grab the videos from the pages, needs organization, there are also repeated testimonials inside those which don't come from the page, but a plugin.

    Leave a Comment:




    Edits closed
    Task: Website | 2015-10-27 | Mitchell G | #40443 |

    On about us page, remove the Dr’s “Read More” and add her entire bio to that page.

    Add attached pdf to Melanage Peel section, take some pictures from the brochure and add it to the sections as well.

    Line up where the youtube video is on the homepage to the slider on the left, make sure the tops align.

    Melanage Book
    2015-10-28 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add Pages to site closed
    Task: Website | 2015-10-22 | Mitchell G | #40201 |

    Please add this content to the corresponding pages on the site. Do a search and replace for the brackets.

    Dermal-Fillers-Mitchell Facial-Fat-Transfer-Mitchell Fractionated-CO2-Laser-Resurfacing-Mitchell HydraFacial-MD-Mitchell IPL-Photo-Facial-Mitchell Melanage-Peel-Mitchell Microneedling-Mitchell Pellevé-Mitchell ThermiTight-Mitchell Tumescent-Liposuction-Mitchell

    Leave a Comment:




    New Order – Adwords closed
    Task: Sales | 2015-10-22 | Justin | #40200 |

    Google Adwords: $700/m
    Largo, FL 33770 & Clear Water


    Leave a Comment:




    Format Staff Page closed
    Task: Website | 2015-10-22 | Mitchell G | #40198 |

    Please get the staff page to format correctly. If you have any questions please let me know.


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-10-22 | Mitchell G | #40197 |

    Hello, Amanda,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): goldenglowmedicalspa.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: info@goldenglowmedicalspa.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    301 Redirects 
    Notes | 2015-10-19 | Mitchell G | #39910 |

    http://www.goldenglowmedicalspa.com/
    http://www.goldenglowmedicalspa.com/medical-spa-services/
    http://www.goldenglowmedicalspa.com/services/fractional-co2-laser/
    http://www.goldenglowmedicalspa.com/services/intense-pulsed-light-ipl-photofacial/
    http://www.goldenglowmedicalspa.com/services/laser-hair-removal/
    http://www.goldenglowmedicalspa.com/services/laser-tattoo-removal/
    http://www.goldenglowmedicalspa.com/services/erbium-yag-laser-peel/
    http://www.goldenglowmedicalspa.com/services/laser-nail-fungus-treatment/
    http://www.goldenglowmedicalspa.com/services/laser-skin-tightening/
    http://www.goldenglowmedicalspa.com/services/pelleve-pellefirm/
    http://www.goldenglowmedicalspa.com/services/thermitight/
    http://www.goldenglowmedicalspa.com/services/thermismooth/
    http://www.goldenglowmedicalspa.com/services/silhouette-lift/
    http://www.goldenglowmedicalspa.com/services/wrinkle-correction/
    http://www.goldenglowmedicalspa.com/services/thermirase-injectible-rf/
    http://www.goldenglowmedicalspa.com/services/facial-fat-transfer/
    http://www.goldenglowmedicalspa.com/services/botox-dysport/
    http://www.goldenglowmedicalspa.com/services/dermal-fillers-juvederm-restylane-perlane-radiesse/
    http://www.goldenglowmedicalspa.com/services/liposuction/
    http://www.goldenglowmedicalspa.com/services/rf-assisted-liposuction/
    http://www.goldenglowmedicalspa.com/services/thermidry-severe-underarm-sweating/
    http://www.goldenglowmedicalspa.com/services/hydrafacial/
    http://www.goldenglowmedicalspa.com/services/micro-needling-prp/
    http://www.goldenglowmedicalspa.com/services/chemical-peels/
    http://www.goldenglowmedicalspa.com/services/microdermabrasion/
    http://www.goldenglowmedicalspa.com/services/led-anti-aging-light-therapy/
    http://www.goldenglowmedicalspa.com/services/aesthetic-facials/
    http://www.goldenglowmedicalspa.com/services/massage/
    http://www.goldenglowmedicalspa.com/skin-care-products/
    http://www.goldenglowmedicalspa.com/testimonials/ann-tells-us-about-her-successful-skin-tightening-experience/
    http://www.goldenglowmedicalspa.com/testimonials/attentive-personal-service/
    http://www.goldenglowmedicalspa.com/services/thermidry/


    Leave a Comment:




    New Patient Education page are giving a 404 error closed
    Task: Website | 2015-10-19 | Mitchell G | #39907 |

    Whenever I try to view a pt. education page, it gives me a 404 error. please fix.


    2015-10-20 | developerbrijesh
    Done

    Leave a Comment:




    Drop Down Styling closed
    Task: Website | 2015-10-19 | Mitchell G | #39901 |

    Please make the “Golden Glow Medical Spa” menu have submenu styling similar to the “Mahajan Medical Center”


    2015-10-20 | developerbrijesh
    Done

    Leave a Comment:




    Custom Pages closed
    Task: New Project | 2015-10-09 | Mitchell G | #39542 |

    Fractionated C02 Laser Resurfacing
    IPL Photo Facial
    HydraFacial MD
    Microneedling
    Melanage Peel
    Dermal Fillers
    Pelleve
    Facial Fat Transfer
    ThermiTight
    Tumescent Liposuction

    Please do not make the format of this content how we usually format it. Make it similar to http://www.epsteinplasticsurgery.com/procedures/breast-procedures/breast-reconstruction/

    Let me know if you have any questions. Thank you!

    Melanage Book
    2015-10-19 | mitchell.g
    Yes please! :)
    2015-10-19 | developerallison
    These are nearly complete. One question about the Dermal Fillers page though: Do you want me to include a paragraph about each specific filler available at Golden Glow?
    2015-10-09 | mitchell.g
    I have attached more information about Melanage Peel

    Leave a Comment:




    User/XML/SR closed
    Tasks | 2015-10-07 | Marvin A. | #39441 |

    Update User/XML/SR


    2016-06-13 | chandra.t
    Hello, is the good to close?

    Leave a Comment:




    Design Process 
    Notes | 2015-10-05 | Justin | #39247 |

    Amanda had called – said dr was upset regarding the charges – explained to Amanda our payment schedule & design process to get things eye to eye where they would understand and no mis-communications – Amanda will talk to Dr. Mira but she understands


    Leave a Comment:




    Follow ups 
    Notes | 2015-10-02 | Mitchell G | #39164 |

    I have followed up with the client to see if she has seen the most recent draft.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-29 | Mitchell G | #39005 |

    Hello, Amanda,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Design Notes 
    Notes | 2015-09-25 | Mitchell G | #38872 |

    Would like the product logos removed and add some association logos and should be good to go! add “The American Academy of Cosmetic Surgery” and “The American Board of Family Medicine”.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-24 | Mitchell G | #38796 |

    Hello, Amanda,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Design Notes from Client 
    Notes | 2015-09-23 | Mitchell G | #38742 |

    The client wants to add logos to the draft

    “Leave the thermitight logo
    Delete the Botox & Juvederm logos and just use an Allergan logo. (they are the makers of those 2 products)
    – Merz Aesthetics
    – Galderma
    – Hydrafacial MD
    – Eclipse Micropen
    – Matrix C02 Laser
    – OBAGI (Skin care products)”

    Also she wants to add a list of services they offer, which is mostly content stuff so I’m going to give her a call tomorrow to discuss moving forward along to development and worry about content later.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-22 | Mitchell G | #38668 |

    Hello, Amanda,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Call me when you get the chance to discuss changes.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-18 | Mitchell G | #38491 |

    Hello, Amanda,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-11 | Mitchell G | #38168 |

    Hello, Dr. Mahajan,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Website Design closed
    Task: New Project | 2015-09-02 | Mitchell G | #37700 |

    Client: Mahajan Cosmetic Center
    Dr. Mira Mahajan
    Medical Spa

    150 Clearwater Largo Rd. N.
    Largo, FL 33770
    727-683-0894

    Existing site: goldenglowmedicalspa.com

    Use colors similar to the tile on their front desk. Look for attached file.

    She would like to make the site look similar but not exact to: http://drksmedspa.com/

    She would like our phone number/make an appointment/and contact us easily accessible on the main page.

    She has an ABC news segment she would like on the main page.

    “Ask a question” button on main page too under contact us section.

    Overall this will be a full page design with soothing colors and most of the information on the main front page.

    Screen Shot 2015-09-02 at 4.03.47 PM


    2015-09-11 | developersachit
    Submitted the design by email

    Leave a Comment:




    Design Questionnaire Submission 
    Design | 2015-09-02 | info@goldenglowmedicalspa.com | #37686 |

    home

    She likes some of the slide bars and lack of white space on this website.

    She would like our site split up into two sections: Golden Glow Medical Spa (for esthetic services) and Mahajan Cosmetic Center (for the more medical services provided by the Dr)

    We have a google 360 tour that she would like prominent

    On the main slider she would like to display information about herself, another of the facility, and a few of our leading services that we provide.

    She would like our phone number/make an appointment/and contact us easily accessible on the main page.

    She would like a testimonial page similar to what we have now. (but improved!)

    She has an ABC news segment she would like on the main page.

    We’d like an option to sign up for our newsletter and the option to purchase a gift card.

    “Ask a question” so people can contact us with questions under the contact section.

    She would like our page colors modeled after the colors in our office (the tile on our front desk) I can send you a close up photo if needed)


    Leave a Comment:




    Contacted Client 
    Notes | 2015-09-01 | Mitchell G | #37640 |

    Left message with the receptionist. Will call again tomorrow morning.


    2015-09-14 | mitchell.g
    I have sent the design draft to the clients emails to make sure they have received it.
    2015-09-01 | mitchell.g
    She emailed me, she wanted to know the login credentials. I provided them and we will talk tomorrow.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-08-31 | Mitchell G | #37572 |

    Hello, Amanda,

    Welcome to Optimized360!

    My name is Mitchell and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    Leave a Comment:




    New Project Note closed
    Task: New Project | 2015-08-28 | Justin | #37523 |

    Has good ranking for Cosmetic Center and Cosmetic Spa

    Mahajan Cosmetic Center is the new practice name.
    Amanda will be free on Monday or Tuesday to speak regarding the design

    They purchased a new domain to be forwarded to goldenglowmedicalspa.com

    Dr likes drksmedspa.com

    They currently have an Book an Appointment Service: https://clients.mindbodyonline.com/classic/home?studioid=17985

    Socials to be linked and carried over to new site as well.
    http://www.goldenglowmedicalspa.com/specials-events/august-2015-specials/
    They want to have us host and create emails.

    Justin has detailed messages of all their questions and responses, so if you have any doubts.. ask me


    2015-10-19 | justinn
    Make sure you do the necessary redirects. they have great ranking for cosmetic center, cosmetic spa, and medical spa as well

    Leave a Comment:




    New Order – Gold closed
    Task: Sales | 2015-08-28 | Justin | #37522 |

    Gold Package: 2 Payments of $1,487 + $99/m

    Website: $2,475 + $50/m
    Mobile: $500 + $49/m


    2015-08-28 | chandra.t
    Charged.

    Leave a Comment:




    Updated Proposal with Marketing 
    Estimates | 2015-08-28 | Justin | #37515 |

    added marketing

    Dr.-Mira-Finalized1

    Leave a Comment:




    Website Estimate 
    Estimates | 2015-08-28 | Justin | #37490 |

    15%

    Dr.-Mira-Finalized
    2015-08-28 | justin.n
    She currently pays google around $600-700 a month for ad-words-- so she is trying to understand if she paid you that amount-- would she still have to pay google an additional amount? OR just pay your company? How does that work?
    2015-08-28 | justin.n
    One more question, you never told me what the charge would be for google ad-word management. She would be interested in adding that to the package. In my first email of questions, you had talked about contacting your marketing consultant Danny for this.... She ask that I get this portion squared away before sending the proposals back. Thanks!
    2015-08-28 | justin.n
    Hi Justin, Good news. They have both agreed to go ahead with your proposal for the Gold package at 15% off! Dr. Ranjan Mahajan just wanted me to confirm in writing that all the questions that you've answered in regards to Golden Glow Medical Spa also pertain to his office, Mahajan Cosmetic Center as well. Once that is confirmed, I will get these forms back to you today. Thank you for being so helpful. Amanda
    2015-08-28 | justin.n
    Hi Justin, Both Dr.'s have a few further questions they would me to ask you: - They would like to consolidate our email with your web hosting server, they want it confirmed if that is included in the $99 monthly fee or is that extra? - They also want to know how much storage capacity is allowed through your server? And is that included with the $99 monthly. - The last question hre husband, Dr. R Mahajan wanted me to ask is if your company would be willing to do a 20% off discount for our offices. I know you had already gotten the 10% approval but since we'd be giving you 2 separate businesses he wanted to know if there were any further discounts that could be considered. Again, I appreciate all your assistant with this Justin. Talk to you soon, Amanda

    Leave a Comment:




    Website Estimate 
    Estimates | 2015-08-14 | Justin | #36985 |

    Spoke with Amanda – nice – wife of another lead – they own a medical lot – husband works next door – dr wants an open design that utilizes the whole screen – likes http://drksmedspa.com/ – went over gold – she had to cut me off after i went over Gold – had a patient – asked to be emailed – vicky is the manager at the husbands office – proposed Platinum for them – sent proposal – mailed – 30 day mbg – sidekick

    Amanda-
    2015-08-27 | justin.n
    Spoke with Amanda - she just opened my email - she will have Dr. Mira review the email - informed her of the 30 Day MBG for august & 10% off initial if she were to start - Amanda will give me a call today or tomorrow with a decision
    2015-08-27 | justin.n
    called at 10:53 - amanda said she is busy with a patient rn - told me to give her a call in about an hour so 12
    2015-08-27 | justin.n
    try back in an hour - she is out to lunch - called at 9:43am
    2015-08-25 | justin.n
    Justin, Thank you for answering all of those questions for me. Dr. Mira reviewed your responses and just asked me to clarify a few more things. 1. When you say that you start from scratch -- does that mean your company will literally start from scratch and re-write EVERYTHING or would they use our old wording and info from our current site as a reference? 2. In regards to "Design Ownership" -- Dr. Mira is not interested in paying an additional $1500 for that. The content like our patient testimonials, youtube videos, photos, and items that WE collect and provide to your company-- would we still have ownership of those things regardless? 3. As far as the $99 monthly fee goes-- when we want edits and changes made, what is the turn around time for those changes to be made? 4. She also had questions about email hosting/how would that work through your company? 5. I believe we did somewhat discuss this but as far as starting from scratch -- does someone meet with us or communicate with us regarding exactly what we want on each page before even getting started? Just want an idea or the beginning process. Thanks Justin. Amanda
    2015-08-21 | justin.n
    Hi Justin, Dr. Mira just looked over everything and she has a list of questions for you: 1. Who has ownership of content after website has been made? 2. SEO optimilization of ALL pages or just the main page? 3. What exactly are we getting with the $99 monthly fee/What happens on your end? Does your company do necessary updates to our site each month when needed/update plus ins? 4. Will staff here at the office be able to make changes on the website as needed monthly? (Monthly specials/staff changes/etc?) and what type of training takes place so that we know how to properly make these changes? 5. Is there integration with constant contact/youtube/google+/facebook/mindbody/twitter/linkedin/etc? We currently have our page linked to all of those social medias and she would like to keep it that way. 6. What happens if the site were to crash? What type of security is there regarding this and do you assist with fixing the problem(s)? 7. Do you do anything in regards to Google Ad-word management? If so, she would like to know what kind of package/pricing we could get to have our website/adword management/& SEO optimized? Just to give you some insight, we have contacted our current website designer and informed them of the changes we want. We are trying to decide what would be more beneficial for our business. To have them revamp our current site or to start fresh with your company. We are just trying to understand everything that your company will be able to offer us to make this a beneficial change if we choose to start fresh with a brand new page. Thank you for your time and I look forward to your feedback. Amanda Gudites Spa Manager
    2015-08-21 | justin.n
    opened via sidekick
    2015-08-19 | justin.n
    opened via sidekick
    2015-08-19 | justin.n
    She just received the info - she will review - they have a big event this week - will contact her next week
    2015-08-18 | justin.n
    Amanda is in tomorrow
    2015-08-14 | justin.n
    opened via sidekick

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire: 2015-09-02
    Site Download/Site Sucker: 2015-10-21
    Temporary Site: 2015-10-08
    Concept: 2015-09-29
    Approved: 2015-10-08
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-10-21
    Design # and Download:
    Image Optim: 2015-10-21
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products: 2015-11-16
    Status Cake: 2015-11-16
    Live Online: 2015-11-16
    Analytics Setup: 2015-11-16
    Analytics Report or Jetpack Setup: 2015-11-16
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire: 2015-09-02
    Concept: 2015-09-29
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2015-10-22
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-08-28
    2015-08-28
    Mobile
    Fluid Responsive
    2015-08-28

    Videos


    Marketing
    2015-10-22

    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2015-08-28

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2015-08-28 | Justin | Updated Proposal with Marketing Sent

    Gold


    Initial: 2 Payments of $1,487
    Monthly: $99/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x 30 Day Money Back Guarantee - Month to Month (No Contract)

    Google Adwords

    Regular Price:

    Initial: Payments of $0
    Monthly: $700/m

    Month to Month (no contract)

    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Mira-Finalized1

    COMMENTS:

    Estimates | 2015-08-28 | Justin | Website Estimate Ordered

    Gold + 15% OFF


    Initial: 2 Payments of $1,487
    Monthly: $99/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x 15% Off on Both Locations Each if by 8.28.15

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Mira-Finalized

    COMMENTS:

    2015-08-28 | justin.n
    She currently pays google around $600-700 a month for ad-words-- so she is trying to understand if she paid you that amount-- would she still have to pay google an additional amount? OR just pay your company? How does that work?
    2015-08-28 | justin.n
    One more question, you never told me what the charge would be for google ad-word management. She would be interested in adding that to the package. In my first email of questions, you had talked about contacting your marketing consultant Danny for this.... She ask that I get this portion squared away before sending the proposals back. Thanks!
    2015-08-28 | justin.n
    Hi Justin, Good news. They have both agreed to go ahead with your proposal for the Gold package at 15% off! Dr. Ranjan Mahajan just wanted me to confirm in writing that all the questions that you've answered in regards to Golden Glow Medical Spa also pertain to his office, Mahajan Cosmetic Center as well. Once that is confirmed, I will get these forms back to you today. Thank you for being so helpful. Amanda
    2015-08-28 | justin.n
    Hi Justin, Both Dr.'s have a few further questions they would me to ask you: - They would like to consolidate our email with your web hosting server, they want it confirmed if that is included in the $99 monthly fee or is that extra? - They also want to know how much storage capacity is allowed through your server? And is that included with the $99 monthly. - The last question hre husband, Dr. R Mahajan wanted me to ask is if your company would be willing to do a 20% off discount for our offices. I know you had already gotten the 10% approval but since we'd be giving you 2 separate businesses he wanted to know if there were any further discounts that could be considered. Again, I appreciate all your assistant with this Justin. Talk to you soon, Amanda
    Estimates | 2015-08-14 | Justin | Website Estimate Sent

    Gold


    Initial: 2 Payments of $1,749
    Monthly: $99/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x 30 Day Money Back Guarantee - Month to Month (No Contract)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Amanda-

    COMMENTS:

    2015-08-27 | justin.n
    Spoke with Amanda - she just opened my email - she will have Dr. Mira review the email - informed her of the 30 Day MBG for august & 10% off initial if she were to start - Amanda will give me a call today or tomorrow with a decision
    2015-08-27 | justin.n
    called at 10:53 - amanda said she is busy with a patient rn - told me to give her a call in about an hour so 12
    2015-08-27 | justin.n
    try back in an hour - she is out to lunch - called at 9:43am
    2015-08-25 | justin.n
    Justin, Thank you for answering all of those questions for me. Dr. Mira reviewed your responses and just asked me to clarify a few more things. 1. When you say that you start from scratch -- does that mean your company will literally start from scratch and re-write EVERYTHING or would they use our old wording and info from our current site as a reference? 2. In regards to "Design Ownership" -- Dr. Mira is not interested in paying an additional $1500 for that. The content like our patient testimonials, youtube videos, photos, and items that WE collect and provide to your company-- would we still have ownership of those things regardless? 3. As far as the $99 monthly fee goes-- when we want edits and changes made, what is the turn around time for those changes to be made? 4. She also had questions about email hosting/how would that work through your company? 5. I believe we did somewhat discuss this but as far as starting from scratch -- does someone meet with us or communicate with us regarding exactly what we want on each page before even getting started? Just want an idea or the beginning process. Thanks Justin. Amanda
    2015-08-21 | justin.n
    Hi Justin, Dr. Mira just looked over everything and she has a list of questions for you: 1. Who has ownership of content after website has been made? 2. SEO optimilization of ALL pages or just the main page? 3. What exactly are we getting with the $99 monthly fee/What happens on your end? Does your company do necessary updates to our site each month when needed/update plus ins? 4. Will staff here at the office be able to make changes on the website as needed monthly? (Monthly specials/staff changes/etc?) and what type of training takes place so that we know how to properly make these changes? 5. Is there integration with constant contact/youtube/google+/facebook/mindbody/twitter/linkedin/etc? We currently have our page linked to all of those social medias and she would like to keep it that way. 6. What happens if the site were to crash? What type of security is there regarding this and do you assist with fixing the problem(s)? 7. Do you do anything in regards to Google Ad-word management? If so, she would like to know what kind of package/pricing we could get to have our website/adword management/& SEO optimized? Just to give you some insight, we have contacted our current website designer and informed them of the changes we want. We are trying to decide what would be more beneficial for our business. To have them revamp our current site or to start fresh with your company. We are just trying to understand everything that your company will be able to offer us to make this a beneficial change if we choose to start fresh with a brand new page. Thank you for your time and I look forward to your feedback. Amanda Gudites Spa Manager
    2015-08-21 | justin.n
    opened via sidekick
    2015-08-19 | justin.n
    opened via sidekick
    2015-08-19 | justin.n
    She just received the info - she will review - they have a big event this week - will contact her next week
    2015-08-18 | justin.n
    Amanda is in tomorrow
    2015-08-14 | justin.n
    opened via sidekick