Gary L. Fischler & Associates PA

Please replace the site’s current logo with the one attached. One the site now, there’s a line above the logo. When replacing, make sure that we don’t have line anymore. Also make sure there’s good spacing / padding between logo and top/below bar.

Client has had a bad experience from start to finish but has been patient with it. He has disputed all charges on his current credit card. Mentioned to him that I don’t have access to accounting but would like to address his concerns and resolve it. Not sure if he’s going to remove the disputes. See main concerns below:

1) Hosting Charges: doesn’t understand why he was getting monthly charges when the website was not done. “Danny promised he would refund charges” but that did not happen. Explained to him what monthly charges were, that it could go on for 2 years that a website isn’t live, BUT the website is still sitting on server and still costing us. During this time, there are still changes to be made onto website whether its live or not. He understood but did not agree.

2. Hosting Charge Confusion: $59 vs. $79. $79 is supposed to include snapappointments.com costs but it looks like we told him that there would be additional costs. I told him, the charges can either be with us, or billed separately by him entering in his CC info at snapappointments.com. He prefers that it’s included in our monthly costs so that its in one place. From his understanding, $79 is including snapappointments.com cost.

3. Website Process: “nothing is done.” Explained his old pages have literally code attached to every letter, so it does take time for it to be removed. It seems like, we have finished removing the bulk of the code. Asked what else is there that he’s concerned about.

Concerned that the tables/divs are crooked because when zoomed in on browser, the line has a break. Conveyed to him that its not humanly possible for it to be crooked because its coded by computer. Now, when zooming in, the BROWSER renders it differently and that’s something out of our control. Got really technical in the explanation that I cannot fix this because it’s a browser setting. Zoom is an added feature for people to read. If its not at 100% then you will not see design at its full potential and there is no way to code the site for “zoomed” looks, thats not how it works. He kind of gets it, and is trusting my opinion “expertise” on this.

4. Logo: the logo is old, distorted. Explained that its his logo that we pulled from his previous website. We don’t recreate it as it will not look exactly the same. I can recreate but will look similar and he cannot complain about the fonts being different, but at least the lines will be clear. He sent EPS but it’s still rasterized. Will place the one he sent and if he doesn’t like, we’ll recreate.

5. HIPAA: concerns with HIPAA. Explained that these are third party companies, they claim to be hippa compliant but we cannot control that. He would have to contact them. Mentioned our previous clients had good feedback regarding it.

Overall, he was happy that he’s had this conversation with me (he’s really technical) but hopes that I will be the last person he’s spoken to as he went through 5 others. He still has concerns with HIPAA, suggested that we create it, he reviews with his attorneys, then make decision to keep it or not.

Please align the “featured services” ul so it is aligned top (section-1)

Please center the map (section-2)

Dr. wants to know if we use TimeTrade that it is HIPAA compliant if medical information is gathered to make an appointment.

I will edit these pages.

Please adjust page to the grid attached. Top of Names flushed with the top of corresponding image. Coded as table, please make divs if possible. Divs should be wide enough for the names to be one line.

Please take a look at the spacing of the page title between the A and F in “Our Staff”.

Make text styles point to parent. Let me knokw if there are any issues.

Big project. 17 inner pages need to have the inline text style removed. Library is done, so use this as a general example.

“text#” styles should be removed. Just make sure the text styles will point to the parent.

Careful to not remove “left-side” and “right-side” div styles ,as the decorative images on the body are not implemented as sidebars.

Hi,

Please remove any inline code for the inner pages that transferred over from the site you grabbed the content from that contradicts the current stylesheet. I have already done so with the “Library” page, so please use this as an example.

Please format the staff page centered and grid as 6×2 directory with an extra on the left column. The staff directory should be aligned left and right with the bigger image on top. Please use the <!a>style “hlite” that is already implemented with Gary Fischler.

Each staff page should be consistent with each other, so please make the changes needed under your discretion.

Emailed Dr. revisions. Will call tomorrow to follow up.

The following email I sent to the Dr is an overview of the changes the DR and I have talked about on the phone. I assured him that I wanted to make sure everything is perfect since his website is a representation of him and his practice. He appreciated my attention to detail in our discussion.

I have attached screenshots of the problems with the uneven navbar. It was caused by the logo’s white background when the browser is zoomed in. We should maybe use this as an opportunity to double check how the site looks when the browser window is not only resized, but zoomed.

“Hi Dr. Fischler,

I have talked to my developer about the scheduler. We will be able to password lock the page that contains the scheduler. Anyone with the password will be able to access the page.

It will be a singular global password (all of your approved clients will have the same password). It will only affect being able to choose an appointment time that is made available. As for managing the open appointment times, I will let you know the credentials to be able to change the available slots.

Let me know if this is okay with you so I can move forward with this aspect of your service.

I looked through google streetview, and there doesn’t seem to be a good image of your building. It’s blurry (i’ve attached a screenshot). Is it possible to send me a better picture?

As for the uneven lines we discussed, I have attached a few images. The top nav bar (blue) seemed uneven on your end. The problem was the logo image’s white background cutting into bar when the browser is zoomed in. I will go ahead and resize the logo to be a little bit smaller.

Let me know if there is any other uneven lines that you see. I know there was a bit miscommunication when trying to describe what we were both seeing. I appreciate your patience.

As for the necessary changes we discussed, this will take some time to accomplish. This is what you should expect in the next 2-3 days:

Content formatting for services
Larger Fonts and Change fonts to a more dignified style
Removing brochures
Consistent style of CV/resumes
Remove children and adolescents
Link featured services in frontpage
Request a consult change to consultation and a live link
Fischler and staff change to Our Staff
Take off Wayne Siegel for Staff
Business/building picture on the homepage
Drafts of your homepage showcasing a more serious/professional tone.
Approved homepage drafts being applied to the site
Scheduler (if approved)
Mobile site (this should be done by 3-5 days)
Let me know if I missed anything at all. I will let you know when each item is fixed.”

Dr Fischler returned my message introducing myself taking over for Mike. Told Dr. that Mike is no longer here and he had moved. Dr was ok with it.

He was concerned on the overall progress of the site, communication is not there and changes he had requested aren’t done. There was delay on the tasks as if it was forgotten to do until dr brought it up again.

Fonts and spacing are inconsistent throughout the site.

Saw Mispells of the keyword “Pschologist” in the footer. (I did see this last week and requested it fixed, which as of this morning is still not fixed.)

Dr had talked to Michael about an appointment scheduler feature which he was quoted and suppose to be charged a higher amount and it is still not integrated. Dr stated that michael had to confirm with IT which was confirmed and he was expecting it to be on the site.

Content on site was suppose to be transferred over and it was only done as of last Friday bc he had brought it up to Mitchell on the tasks when it would be done. I had told the dr that generally, the timeframe of transferring info on to the new site will take on average 5-10 business days depending on the amount of information, pages he has and doing this is more tedious and time consuming then having info we have ready for him.

Overall, dr was very reasonable, he repeated told me that he is not trying to get Mitchell or Michael in trouble because he enjoys working with us but it just feels as if he’s not getting assurance that we are understanding revisions he is asking.

It seems the issue we need to with his specific account is to instead of keeping him in the dark to give him an estimated timeframe of completion.

Also, MITCHELL, please contact Dr today at 612-333-3825 to go over his list of revisions and concerns, please be on top of this because he is a potential cancellation if we don’t pick it up with him. He’s overall very nice and looking forward to your call.

Hello Dr. Fischler,

Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username (your domain): psycheval.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: gfischler@psycheval.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

Please contact Dr. Fischler Monday morning as his new account manager, he had wanted to speak to Michael.

Please copy over all content and pages over to the new site.

Old site: http://psycheval.com/
New site: http://651.f56.myftpupload.com/wp-admin?autologin_code=IXtomMh1IOXMWSBRu3M2WZ9x5NND07

All services pages will go under Pt. Education, the rest will be a regular page.

Make sure every link is linked to the proper place in the site.

Maintain the same layout of all the content while keeping the styling similar to the new site.

Please let me know if you have any questions.

Update User/XML/SR

Hello Dr. Fischler,

Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

I have two different drafts for you to review. I wanted to make sure you had choices and knew exactly what you want.

Thank you!

Client: Gary L. Fischler & Associates PA
Name: Gary Fischler
Domain: www.psycheval.com
Address: Medical Arts Building, 825 Nicollet Mall #1735, Minneapolis, MN 55402
Telephone: 612-333-3825
Email: info@psycheval.com

Colors: #6a1b33,#264564,#030507

This client is looking for “clean, classy, professional feel. Simple and elegant. Not too much on one page.” website.

He works with government agencies and employers so the site must have a professional and corporate look and feel.

He really likes http://www.ocrlaw.com/ and how there is not too much information on the page. It’s simple and clean yet professional looking. Maintaining the texture in the background to give it a bit of class. It’s still modern as well. Keep that modern look or apporve on it so the site looks up to date.

Name: Gary Fischler
Domains: www.psycheval.com
Address: 1735 Medical Arts Building, 825 Nicollet MallMinneapolis, mN
Telephone: 612-333-3825
Email: info@psycheval.com
Features: Services Badges
Contact Form
Memberships
Colors: #6a1b33,#264564,#030507
Demographics: ,,
Specialty: /Sub-Specialty:
Procedures:

Have my Designer call me
Comments:

I spoke with him and walked him through the steps of the questionnaire. He asked me to discuss with Michael some of the design he showed him. I will give him a call shortly after the design questionnaire submission.

Hello Dr. Fischler,

Welcome to Optimized360!

My name is Mitchell and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

*Please Login to Control Panel (www.360controlpanel.com)
*(Feel free to contact me if you need any assistance logging in)

You can find the Design Questionnaire in the welcome box.

Because you’re a new specialty we suggest you fill out the questionnaire to the best of your ability and give us a call when finished. Otherwise, I will give you a call as soon as I review the submitted questionnaire.

I look forward to working on this design with you.

http://www.psycheval.com/
http://www.psycheval.com/index.shtml
http://www.psycheval.com/services.shtml
http://www.psycheval.com/staff.shtml
http://www.psycheval.com/library.shtml
http://www.psycheval.com/contact.shtml
http://www.psycheval.com/forensic_services.shtml
http://www.psycheval.com/hr_services.shtml
http://www.psycheval.com/preemployment_testing.shtml
http://www.psycheval.com/fitness_for_duty_testing.shtml
http://www.psycheval.com/public_safety.shtml
http://www.psycheval.com/vr.shtml
http://www.psycheval.com/disability_determination.shtml
http://www.psycheval.com/fitness_for_duty_exam.shtml
http://www.psycheval.com/Psychological%20Fitness-For-Duty%20Examination.pdf
http://www.psycheval.com/vocational_impact_psych_disorders.shtml
http://www.psycheval.com/Vocational%20Impact%20Psych%20Disorders.pdf
http://www.psycheval.com/predicting_maximizing_rtw_outcomes.shtml
http://www.psycheval.com/Predicting%20and%20Maximizing%20RTW%20Outcomes.pdf
http://www.psycheval.com/hr.brochure.pdf
http://www.psycheval.com/forensic.brochure.pdf
http://www.psycheval.com/ps.brochure.pdf
http://www.psycheval.com/rehab.brochure.pdf
http://www.psycheval.com/sitemap.html
http://www.psycheval.com/ps.brochure.shtml
http://www.psycheval.com/neuropsychology.shtml
http://www.psycheval.com/fischler.shtml
http://www.psycheval.com/faul.shtml
http://www.psycheval.com/leaveck.shtml
http://www.psycheval.com/heney.shtml
http://www.psycheval.com/ONeil.shtml
http://www.psycheval.com/Young.shtml
http://www.psycheval.com/sarff.shtml
http://www.psycheval.com/King.shtml
http://www.psycheval.com/siegel.shtml
http://www.psycheval.com/Identifying%20Psychological%20Predictors%20of%20Police%20Officer%20Integrity%20Problems%20-%20Final%20Draft.pdf
http://www.psycheval.com/Integrity%20Project%20Final%20Report%2012-19-04.pdf
http://www.psycheval.com/maximizing_hiring_outcomes.shtml
http://www.psycheval.com/psych_exam_peace_officer_apps.shtml
http://www.psycheval.com/assessing_ffd_rtw.shtml
http://www.psycheval.com/psych_health_in_workplace.shtml
http://www.psycheval.com/why_neuropsychological_assessment.shtml
http://www.psycheval.com/substance%20_use_disorders.shtml
http://www.psycheval.com/Minn%20POST%20Preemployment%20Guidelines.pdf
http://www.psycheval.com/Leadership%20Assessment.shtml
http://www.psycheval.com/issues_in_law_enforcement.shtml
http://www.psycheval.com/Interpersonal%20Effectiveness%20in%20Workplace%20Class.pdf
http://www.psycheval.com/index.htm
http://www.psycheval.com/lang.shtml
http://www.psycheval.com/reviews.shtml
http://www.psycheval.com/workshop.shtml
http://www.psycheval.com/Forensic%20Brochure.pdf
http://www.psycheval.com/Public%20Safety%20Brochure.pdf
http://www.psycheval.com/Rehabilitation%20Brochure.pdf
http://www.psycheval.com/overview.shtml
http://www.psycheval.com/presenter.shtml
http://www.psycheval.com/registrationform.pdf
http://www.psycheval.com/workshopbrochure.pdf

-Custom Design
-Send initial introduction
-Special practice, needs to be professional in nature (forensic psychology, works with government departments, works as expert witness, etc.)
-MUST MAINTAIN CURRENT RANKINGS (301 REDIRECTS). Keep all current content, only design change.
-Set up with free appointment setting (TimeTrade)

Website: $3000 + $79/m
25% initial (4 payments of $750)

Sending over special pricing and letting him know that our 30-Day Money Back guarantee ends at the end of the month.

Main Feature:
Scheduling appointment calendar

Called and LM on voicemail.