Sherwood Aesthetic Medicine

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    homepage edits closed
    Ticket: Website | 2018-02-13 | Catherine C. | #118014 |

    Monthly Specials
    Lips, Lashes and Cheeks

    Upcoming Events
    Obagi® Skincare Talk on March 6 from 6-8PM

    Replace image with Obagi logo (already loaded into Media Library)


    2018-02-14 | catherine.c
    Keith wanted to place obagi logo on white background.
    2018-02-13 | catherine.c
    emailed Keith completed. checking if he would still like Obagi logo replacing lady photo.

    Leave a Comment:




    homepage edit closed
    Ticket: Website | 2018-01-30 | Catherine C. | #117194 |

    Please update the Monthly Specials promo on homepage.

    Should read:

    Monthly Specials
    Deals on Voluma, Versa, Botox,
    Obagi Peels and SculpSure

    Learn More


    2018-01-30 | catherine.c
    emailed completed.

    Leave a Comment:




    mobile homepage image closed
    Task: Website | 2018-01-19 | Catherine C. | #116574 |

    Adjust image on mobile homepage so it’s more clear. Appears too blurry.

    Here is original photo of lady: https://www.dropbox.com/s/tk5i8y1ie9ag1zr/iStock-503138210.jpg?dl=0


    2018-01-20 | developerbrijesh
    done please check if you have any changes then tell us
    2018-01-19 | catherine.c
    admin101331
    PX&cCQ(u9vwt9l81vPObCMxV

    FTP:
    sherwoodaestheticmedicine.com
    U: g8872843408937
    P: LOWa63*=Y

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    mobile edits 1.17.18 closed
    Ticket: Website | 2018-01-17 | Catherine C. | #116001 |

    1. Mobile homepage – Please change the font for “Specializing in Body Contouring, Skin Rejuvenation and Injectables” with the same font on the desktop site.

    2. There also appears to be a grey box on the mobile homepage. I’ve attached a pic for reference.


    2018-01-19 | catherine.c
    emailed completed.
    2018-01-18 | developerbrijesh
    both points completed please check if you have any changes then tell me
    2018-01-17 | catherine.c
    admin101331
    PX&cCQ(u9vwt9l81vPObCMxV

    FTP:
    sherwoodaestheticmedicine.com
    U: g8872843408937
    P: LOWa63*=Y

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    homepage edits closed
    Ticket: Website | 2018-01-11 | Catherine C. | #114986 |

    DESKTOP:

    1. Homepage slider photo – use a different color other than white for the homepage slider photo. Welcome to Sherwood text color can be changed to go with background color.
    Original photo: https://www.dropbox.com/s/tk5i8y1ie9ag1zr/iStock-503138210.jpg?dl=0

    2. 3 Featured services photo boxes. Increase size of these photos and make sure text wraps and stays under the photo. Learn More buttons should stay in the same row.  Add more padding below the Learn More Buttons.  These buttons should stay in the shaped background section, not extend to the bottom section when browser is minimized.

    3. When browser is minimized, background of featured service boxes becomes shorter. See attached screenshot. Please fix.

    4. When browser is minimized, background of Self-Daignosis section is not full width – see right side.  See attached screenshot.  Please fix.

    MOBILE:

    Change homepage photo to match the updated one from desktop site. Adjust color of tagline on mobile so it’s readable against the background photo.

     


    2018-01-17 | catherine.c
    emailed completed.
    2018-01-12 | developerbrijesh
    pls check we have done all points
    2018-01-11 | catherine.c
    admin101331
    PX&cCQ(u9vwt9l81vPObCMxV

    FTP:
    sherwoodaestheticmedicine.com
    U: g8872843408937
    P: LOWa63*=Y

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    email from Keith 
    Notes | 2018-01-11 | Catherine C. | #114973 |

    Hi Catherine,
    There are adjustments that still need to be made to the highlights on the homepage:
    The text should wrap and fit underneath the images (perhaps you should enlarge the size of the pics?)
    “Learn More” need to be in closer proximity to the text and image
    “Learn More” for all three should be level with each other (for Upcoming Events, it’s higher)
    “Learn More” should be on the textured background – they should not push into the white space below
    As well, please remove the fade-in transition upon loading the homepage. It’s slowing load times. This was requested in my original email

    Mobile Homepage
    The text is correct, but the image needs to be updated so that it is the same one used on the desktop site (as requested in my original email)

    It’s often frustrating working with your team because it appears you guys don’t thoroughly read my requests nor properly QA your work.

    If this was your brand and business website, how would you feel?

    Please call me if need to discuss.

    Regards,
    – Keith

    Reply:
    Hi Keith,

    We are still in the process of completing your edits. Since you had quite a few requests and there is coding to adjust on the homepage, we are working through your list. You may see some changes live and not others while we are working on the edits. We do not have a staging area/duplicate copy of your site where we can make all changes and publish at one time.

    Thank you for summarizing the outstanding items. We will let you know when all edits have been completed. Please let us know if you have any other questions. Thank you!


    2018-01-11 | catherine.c
    fixed first few edits. Creating ticket to finish ticket.

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    fix submenu spacing closed
    Task: Website | 2018-01-09 | Catherine C. | #114594 |

    Top menu

    Services > Injectables > Dermal Fillers

    Add padding to bottom of this submenu. Check all other submenus to make sure there are no padding issues


    2018-01-09 | catherine.c
    admin101331
    MKY@!5(VLg6hYk8Ktc6froN)

    FTP:
    sherwoodaestheticmedicine.com
    U: g8872843408937
    P: LOWa63*=Y

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    Follow Up from Dr. 
    Notes | 2018-01-09 | charles.b | #114549 |

    Would like these changes made today:

    1. Nova threads should be a separate link from everything underneath it – DONE

    2. He had asked if featured services images/text can be closer and more related – He had stated that they look too far apart as well as the images didnt seem to related to the text they were above

    3. Featured Services text: Remove “Botox”, “SculpSure” and “Non-Surgical Neck Lift” and make the text below it Bold and in Purple

    3. “Learn More” links for featured services not correct as well (I think 1 or 2 were pointing to the wrong pages)


    2018-01-09 | catherine.c
    LVM for Keith.
    2018-01-09 | catherine.c
    will call Keith about 2, 3 and 3 are fixed.

    Leave a Comment:




    email edits 12.5.17 closed
    Ticket: Website | 2018-01-05 | Catherine C. | #113958 |

    Photos are here: https://www.dropbox.com/sh/9tzk4fjunc0y4rt/AAD6dSqun2eJsbMzqXbgeQ-4a?dl=0

    1. HOMEPAGE HERO AREA
    – Please create screenshot of stock photo image on homepage screen with the following revisions.  DO NOT change homepage yet. Email screenshot to catherine.c@optimized360.com
    – Replace the main image with the attached image (iStock-503138210)
    – Remove the slide Metaslider pro effect
    Please place the woman on some sort of colored background so it’s not white (appreciate any creative suggestions to warm the image up)
    – Text:
    Welcome to Sherwood Aesthetic Medicine
    just you, just right
    Specializing in Body Contouring, Skin Rejuvenation and Injectables (make this text larger than current size)

    2. Update mobile site image as well. Please include text:
    just you, just right
    Specializing in Body Contouring, Skin Rejuvenation and Injectables

    3. HOMEPAGE FEATURED SERVICES (just under the header area)
    Replace first one (Botox) with attached image iStock-494222946
    Text:
    Monthly Specials
    Botox is $10 per unit, a free Facial with Restylane and other deals
    Learn More

    Replace second one (Sculpsure) with attached image iStock-488722105
    Text:
    Get the Body You Want
    SculpSure 25-minute body contouring and BodyFX to treat cellulite
    Learn More

    Replace third one (NeckLift) with attached image iStock-503188832
    Text:
    Upcoming Events
    SculpSure Annual Sales Event in February
    Learn More

    4. FOOTER BLOCKS
    Replace In the Media with:
    Sherwood Aesthetic Blog
    Learn about how to compliment diet and exercise with aesthetic treatments
    Read More

    Replace Upcoming Events with:
    Special Events at Sherwood Aesthetic Medicine
    Our Annual SculpSure Sales Event is on February 8
    See Details

    Third block can stay as is

    5. NAVIGATION
    Update Injectables sub-nav with:
    Botox & Dysport
    Dermal Fillers Sculptra, Restylane & Juvederm
    Novathreads

    6. MOBILE SITE
    Adjust header on sub-pages so the top of our logo art does not get cut-off (see sample image img_5252 in dropbox link)


    2018-01-11 | catherine.c
    emailed completed.
    2018-01-09 | catherine.c
    Please complete 1 & 2. For 3, the images and text were originally in the same section. Please fix. Text should be closer together, no large spaces.
    2018-01-05 | catherine.c
    admin101331
    MKY@!5(VLg6hYk8Ktc6froN)

    FTP:
    sherwoodaestheticmedicine.com
    U: g8872843408937
    P: LOWa63*=Y

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    make bold closed
    Task: Website | 2017-12-20 | Catherine C. | #111412 |

    http://sherwoodaestheticmedicine.com/blog-3/
    For blog post, make “Read More” link below the excerpt bold.


    2017-12-20 | catherine.c
    admin101331
    m8iT1F89zXC3r*l54rK6uP(7

    FTP:
    sherwoodaestheticmedicine.com
    U: g8872843408937
    P: LOWa63*=Y

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    Responsive site & blog quote 
    Notes | 2017-12-06 | Catherine C. | #108943 |

    Hi Keith,

    Recoding the site to be responsive would be $999. And as I mentioned over the phone, blog set up would be $199. Please let me know if you would like to move forward with either or both of these. Thank you.


    2017-12-12 | catherine.c
    emailed follow up.

    Leave a Comment:




    Header & Blog closed
    Ticket: Website | 2017-11-30 | Catherine C. | #107420 |

    6. Create a blog page using divi builder. Add to top menu after Contact.
    Blog page should be set-up with an overview page with a list of blog posts with a featured image, short description and link to each post.

    7. Header area to have our: logo, phone number and social media links.
    Below those would be the navigation tabs.

    The order of top menu:

    About
    Services
    Specials
    Events
    Photo Gallery
    Patient Resources
    Contact
    Blog


    2017-12-06 | catherine.c
    emailed completed.
    2017-12-06 | catherine.c
    blog set up.
    2017-12-05 | catherine.c
    6. Set up blog page. There's no content in the blog.
    2017-11-30 | catherine.c
    admin101331
    m8iT1F89zXC3r*l54rK6uP(7

    FTP:
    sherwoodaestheticmedicine.com
    U: g8872843408937
    P: LOWa63*=Y

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    Keith requests – 11.28.17 closed
    Ticket: Website | 2017-11-30 | Catherine C. | #107415 |

    1. Add a new page – Specials (nest under Patient Resources sub-nav)

    2. Re-order Patient Resources sub-nav to:
    Before & After Gallery
    Specials
    Events
    Financing

    3. On the mobile site homepage, add link to Specials above Events

    4. Top menu > About
    Move the content from the Philosophy page onto the Dr. Abraham page

    5. For Skin Rejuvenation, we’ll be adding the content from Skin Tightening and Skin Renovation


    2017-11-30 | catherine.c
    emailed Keith completed.

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    Edit Requests from Keith 
    Notes | 2017-11-28 | charles.b | #107120 |

    Keith had sent email regarding some edit requests to support (double checking w catherine on wether she had recieved)

    He had edit requests concerning adding menu items within the navbar as well as updating content (He was fine with us just creating/arranging the pages and he would populate them)
    I asked him to send a detailed email regarding the edits he had wanted

    *** Keith also wanted an estimate on how much it would cost to update his site to being fluid responsive


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    update mobile links closed
    Ticket: Website | 2017-11-28 | Catherine C. | #106980 |

    Update mobile site homepage links to:

    About Dr. Abraham
    Body Sculpting
    Injectables
    Skin Rejuvenation
    Events
    Before & After Gallery

    (Please make sure they are listed in the order specified above and use the exact copy)


    2017-11-28 | catherine.c
    emailed Keith completed.

    Leave a Comment:




    Mobile not displaying closed
    Ticket: Website | 2017-11-17 | Chandra | #105438 |

    Keith called, mentioned the mobile version was not displaying.

    Rod checked and the mobile theme was not activated. Fixed and I left VM on Keith’s cell.


    Leave a Comment:




    Homepage edits closed
    Ticket: Website | 2017-10-11 | Catherine C. | #95104 |

    1. The middle before and after photo for sculpsure (in between botox and non-surgical neck lift) sculpsure is spelled “Sculpsure” and if we could please change it to “SculpSure” (“Sure” is capital “S”)

    2. On the big photo on the home page where it says “Welcome to Sherwood aesthetic medicine, Specializing in: …..etc ” If we could update that to “”


    2017-10-11 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Fix Jotform closed
    Ticket: Website | 2017-10-04 | Chandra | #93335 |

    Please find image attached. (form should have 4 fields, 1 dropdown, and a submit button) all aligned properly.

    a. remove grey boxes or background
    b. remove extra email text
    c. align all fields and button’


    2017-10-11 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-10-10 | developershafiq
    Kindly review
    2017-10-10 | chandra.t
    Please move the Jotform down on the Home page.
    2017-10-10 | chandra.t
    admin101331
    &@GPu(*^!7%N6$i(bIUfz4Lx
    2017-10-09 | developershafiq
    Need WP login access to change the height of form
    2017-10-09 | chandra.t
    Is it possible to remove the empty spaces below the form? On the homepage move the form down to align with the start of the paragraph and on the inner pages, remove the extra space. (please find images attached).
    2017-10-09 | developershafiq
    Please review again
    2017-10-09 | chandra.t
    Make sure all the boxes are aligned and remove red asterisk (see image). Also, the home page Jotform needs to be fixed.
    2017-10-06 | developershafiq
    Kindly review
    2017-10-06 | chandra.t
    Where are we on this edit Shafiq?
    2017-10-05 | catherine.c
    Brittany called to check on progress. Would like call back when done.
    2017-10-05 | chandra.t
    Brittany sent followup voicemail.
    2017-10-04 | chandra.t
    Call Brittany when completed.

    Leave a Comment:




    Jotform Issues 
    Notes | 2017-10-04 | jessica.c | #93315 |

    The bottom half of the form was cut off. (The submit button and the drop-down menu) I went into the theme and edited the sidebar height for the form.


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    Jotform Cut Off closed
    Ticket: Website | 2017-10-04 | jessica.c | #93312 |

    The jotform is cutting off the submit button at the button of the form found in the sidebar on the homepage and inner pages. It has been resolved but please code this so that it will not occur in the future.


    2017-10-11 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    jotform count closed
    Ticket: Website | 2017-10-04 | Catherine C. | #93190 |

    Can you please send a report on the jot forms filled for the year 2016?

    Thank you.

    Dr. Abraham


    2017-10-04 | catherine.c
    Email to doctor:
    Hi Dr. Abraham,
    Attached are the jotform submissions. They include all previous history, 2015 included.
    Homepage Contact Us - form near the bottom in the Please call or email us for free assessment section: 1 PDF document attached
    Sidebar form - 5 PDF files attached (#2 - 6) or Excel file including all submissions.
    https://www.dropbox.com/sh/ydi3kqe9gyk0kjl/AAD_Ev6o3nUK-gMojF5UH9wQa?dl=0

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    add plugin closed
    Ticket: Website | 2017-09-28 | Catherine C. | #91476 |

    Hi there,

    Is there a way when patients on our website and fill out the ticket with info to request a call back, that they can automatically be added to our email list through Constant Contact? I spoke with Constant Contact and they said it would have to be through you guys inputting a pluggin or something.


    2017-10-02 | catherine.c
    LVM - office number & emailed:
    Hi Brittney,
    When you are logged in to the editor part of the site, you will see Constant Contact along the left black nav. You will have to contact Constant Contact to find more information on how to use the plugin. We would not be able to support all plugins requested by clients. Here is a help link that might be useful for you.
    https://knowledgebase.constantcontact.com/articles/KnowledgeBase/10054-WordPress-Integration-with-Constant-Contact
    2017-10-02 | catherine.c
    Brittney:
    I am in the settings and am still confused where the pluggin is, we want it underneath where they fill out there info to request a call back on every page of our website. Is there a way you can install this for me or give me a call and walk me through it over the phone? 503.610.1194.
    2017-09-29 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-09-29 | catherine.c
    Emailed Brittney:
    The constant contact plugin has been installed on the doctor's site, but it will need to be configured to the settings you would like. The client would need to set those options in the plugin.
    Your username now has admin permissions for the site instead of editor level. This will give you permission to edit the plugin options.
    Just as a disclaimer, there is a 14 day restore on the site in case there is an issue with the site and we would need to revert back to a previous version. If there are any major issues that come up while you are working on the site where a restore would not solve the issue, there will be extra charges to bring the site back to normal.
    Thank you.
    2017-09-29 | catherine.c
    User brittneyw has been given admin permission, approved by Belinda. She will have 14 days of restore. If anything major goes wrong with site, she will have to pay for extra services to bring site back to normal. Backup saved in dropbox > _BACKEDUP SITES.
    2017-09-28 | catherine.c
    Hi Brittney,
    We have installed the Constant Contact Form plugin to the site. Please log in and let us know if you are able to use the plugin. Thank you.

    Leave a Comment:




    homepage price edit closed
    Ticket: Website | 2017-09-15 | Catherine C. | #87885 |

    Botox featured box under slider – change $9 to $10.


    2017-09-15 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    editor user created – brittney 
    Notes | 2017-07-26 | Catherine C. | #80425 |

    brittneyw@sherwoodaestheticmedicine.com
    360_brittneyw


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    email edits closed
    Ticket: Website | 2017-07-25 | Catherine C. | #80348 |

    http://sherwoodaestheticmedicine.com/education/bodyfx/
    Remove the text “Want to learn more about Sculpsure at Sherwood Aesthetic Medicine? Attend our Open House on October 5, 2016 any time between 4-8pm and hear Dr. Abraham talk candidly about the differences in today’s hottest body sculpting devices. One lucky attendee will WIN A FREE Sculpsure treatment!” Also, keep the text right below it the same but remove “how to receive an additional entry in the drawing,”


    2017-07-25 | catherine.c
    client made the edit. closing.
    2017-07-25 | catherine.c
    relpied:
    Are the edits referring to this page?
    http://sherwoodaestheticmedicine.com/education/bodyfx/
    Please send us the correct web address for your edit. We did not find any text matching your description.
    To login:
    http://sherwoodaestheticmedicine.com/wp-admin/
    Email associated with account: drabraham@sherwoodnaturalmedicine.com
    Username: drabraham
    Password: 360_sherwood5036101194

    Leave a Comment:




    payment question closed
    Task: Accounting | 2017-07-10 | Catherine C. | #79242 |

    From Brittney 7/7:

    Also, Dr Abraham is set up for automatic payments for website edits every month and should have been paid off last month but still got charged. Looks like she is now in the “over-paid” status. If we could be issued a refund for last months payments that would be great.


    2017-07-10 | chandra.t
    Client completed their 20 installments on 3/27/17. Only $99 monthly web fee remains, emailed Britteny.

    Leave a Comment:




    email edit closed
    Ticket: Website | 2017-07-10 | Catherine C. | #79241 |

    Home page- before and after photo on the sand/bamboo colored bar and just add an asterisk to the text “results may vary”. So it should read “*results may vary from person to person”.


    2017-07-10 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Mobile Home Page edit closed
    Ticket: Website | 2017-02-24 | drabraham@sherwoodnaturalmedicine.com | #70251 |

    we would like to add a link to our “events” page from the home page on the mobile site. If we could add the tab under the “non-surgical treatments” tab.


    2017-03-02 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-03-02 | catherine.c
    Emailed completed.
    2017-02-27 | sanjay.d
    Special Event added in Menu on mobile site.
    2017-02-27 | catherine.c
    emailed received.

    Leave a Comment:




    Social media links closed
    Ticket: Website | 2017-02-23 | drabraham@sherwoodnaturalmedicine.com | #70169 |

    on the mobile app the social media links are facebook, google, and twitter. We need to delete the twitter one and add instagram. Also when you click on any of them it does not go to the site.

    On the website we need to just add an instagram link


    2017-02-24 | rod.l
    Ticket has been completed. Closing ticket.
    2017-02-24 | catherine.c
    https://www.instagram.com/sherwoodaestheticmedicine
    2017-02-24 | rod.l
    Hello Dr. Wendy R. Abraham,

    Please give us your Instagram URL.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #70169- and we will get back to you as soon as possible.

    Get HIPAA Compliant Emails

    Thank you!

    Leave a Comment:




    changing password closed
    Ticket: Website | 2017-02-18 | drabraham@sherwoodnaturalmedicine.com | #69758 |

    so now I am trying to just change my password thinking that I just might not have it right – although it was saved – and when I enter my email it says there is no account with that email or user id. I have edits to make this weekend that are time sensitive and I’m not able to access. Very frustrating. Very disappointing!


    2017-02-20 | chandra.t
    Added editor User and sent credentials.

    Leave a Comment:




    edit website closed
    Ticket: Website | 2017-02-18 | drabraham@sherwoodnaturalmedicine.com | #69757 |

    whenever i try to edit the website from the control panel it asks me for my password – when I enter it, it says it is incorrect and kicks me out


    2017-02-20 | chandra.t
    Sent wp-admin login link and credentials.

    Leave a Comment:




    Client would like to improve page speed closed
    Ticket: Website | 2017-02-07 | Justin | #68904 |

    https://developers.google.com/speed/pagespeed/insights/?url=sherwoodnaturalmedicine.com&tab=mobile

    Please make the suggested fixes from Google


    2017-02-09 | sanjay.d
    Thanks Belinda.
    2017-02-07 | catherine.c
    Follow directions on how to fix in link.

    Leave a Comment:




    jotform fields mandatory closed
    Ticket: Website | 2017-02-03 | Catherine C. | #68725 |

    Please make sure/ fix all forms so that all fields on all forms are mandatory ASAP


    2017-02-06 | catherine.c
    mobile form has been set to required as well. emailed doctor completed.
    2017-02-04 | developerbrijesh
    we have check forms all fields are mandatory.
    2017-02-03 | catherine.c
    Emailed doctor received.
    2017-02-03 | catherine.c
    http://sherwoodaestheticmedicine.com/wp-admin/
    U: admin101331
    P: k7NlzXqxz$z6644!GZ#xAt)J

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    Mobile Home Page edit closed
    Ticket: Website | 2017-02-02 | drabraham@sherwoodnaturalmedicine.com | #68637 |

    On the home page up in the left hand corner is the drop down menu (3 small lines) that is lightish purple. Please change that color to a very dark purple so it stands out more. Thank you!


    2017-02-06 | catherine.c
    emailed doctor completed.
    2017-02-03 | developerbrijesh
    also FTP is not working please check.
    2017-02-03 | developerbrijesh
    please provide us correct auto-login or admin detail.
    2017-02-02 | catherine.c
    Emailed doctor received.

    Leave a Comment:




    Mobile Home Page edit closed
    Ticket: Website | 2017-02-02 | drabraham@sherwoodnaturalmedicine.com | #68634 |

    On the mobile home page, if we could take out the tab “contact us” and instead add “Before and After Photo Gallery”. From there, if we could add all of the before and after photos for clients to view


    2017-02-06 | catherine.c
    emailed doctor completed.
    2017-02-03 | developerbrijesh
    also FTP is not working please check.
    2017-02-03 | developerbrijesh
    please provide us correct auto-login or admin detail.
    2017-02-02 | catherine.c
    Emailed doctor received.

    Leave a Comment:




    Hair Restoration page edit closed
    Ticket: Website | 2017-01-19 | drabraham@sherwoodnaturalmedicine.com | #67629 |

    If we could add this text to the hair restoration page:
    “Advanced Hair Complex+ was created to address the real issues that cause hair follicles to age, and this advanced formulation work to nourish hair follicles to a more functional and healthy state. Stem cells lining the hair follicles are crucial for the production of hair, and the patented GF (growth factor technology) ingredients in this advanced formula help provide support to these stem cells so hair can thrive.

    The Advanced Hair Complex+ aims to improve the overall condition of the scalp, and damaged hair follicles, while trying to increase the circulation of select growth factor proteins found in your, healthy hair follicles. the treatment nourishes hair follicles in hopes of returning to a state of ideal health. This process can allow for a normal hair growth cycle that leads to improved hair quality.”


    2017-01-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-19 | catherine.c
    Emailed doctor completed.

    Leave a Comment:




    Home Page patient testimonial edit closed
    Ticket: Website | 2017-01-12 | drabraham@sherwoodnaturalmedicine.com | #67077 |

    We would like to remove the patient tutorial along w/ photo (just above contact info and below self diagnosis icons) and replace with before and after photo with a description that reads “12 weeks after weekly BodyFX treatments then 6 weeks after 1 SculpSure treatment” as well as add “results may vary from person to person”


    2017-01-16 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-16 | catherine.c
    Emailed doctor completed.

    Leave a Comment:




    Create New Page closed
    Ticket: Website | 2017-01-11 | drabraham@sherwoodnaturalmedicine.com | #67004 |

    Not sure if you received this ticket with the previous ones or not. We would like to add a new page for a whole new treatment called “AQ Hair Restoration” under the tab “Services” then “Non-Surgical Treatments”. The tab should be titled just “Hair Restoration”.


    2017-01-16 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-16 | catherine.c
    Emailed doctor page created.
    2017-01-13 | alec.j
    Catherine, have you emailed this client about the time frame? usually, you leave a note.

    Leave a Comment:




    Payment 
    Accounting | 2017-01-09 | Chandra | #66783 |

    Received check $274 for 18th installment of website design (check #5388) due 1/27/17.


    Leave a Comment:




    Additional Attachment closed
    Ticket: Website | 2017-01-05 | drabraham@sherwoodnaturalmedicine.com | #66571 |

    This is the after image

    If we could put both these photos together and at the bottom put “5 treatments, 6 weeks later”


    2017-01-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-09 | catherine.c
    Emailed doctor confirm. Completed.
    2017-01-09 | catherine.c
    Emailed doctor to clarify title of section. Hair growth section does not exist in before/after gallery. Also requested her to resend photos. These are stretched out too wide.
    2017-01-05 | catherine.c
    Emailed doctor we have received.

    Leave a Comment:




    Additional Attachment closed
    Ticket: Website | 2017-01-05 | drabraham@sherwoodnaturalmedicine.com | #66569 |

    Sorry I sent you the wrong image for the before and after photo.

    This image is the Before photo


    2017-01-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-09 | catherine.c
    Emailed doctor confirm. Completed.
    2017-01-09 | catherine.c
    Emailed doctor to clarify title of section. Hair growth section does not exist in before/after gallery. Also requested her to resend photos. These are stretched out too wide.
    2017-01-05 | catherine.c
    Emailed doctor we have received.

    Leave a Comment:




    Past Due 
    Accounting | 2016-10-31 | Chandra | #62179 |

    Email past due $274 for web design and monthly web.


    2016-12-30 | chandra.t
    Brittney updated CC via phone (Visa ending in 2608), paid past due.

    Leave a Comment:




    Change of Password closed
    Ticket: Other | 2016-10-11 | drabraham@sherwoodnaturalmedicine.com | #60972 |

    I am trying to change my password and the link appears to be invalid. Please advise.

    Thank you,

    Dr. Abraham


    2016-10-12 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-10-12 | catherine.c
    Hello Dr. Wendy R. Abraham,

    Your ticket #60972 labeled -Change of Password- has been been updated.

    Please use this information to login:
    username: drabraham@sherwoodnaturalmedicine.com
    password: 360_drabraham

    You can change the password after you have logged in.

    Thank you!

    Leave a Comment:




    Internal Edit closed
    Task: Website | 2016-10-06 | Chandra | #60682 |

    Footer logo image is broken, please fix.


    2016-10-06 | catherine.c
    completed.

    Leave a Comment:




    email edits closed
    Ticket: Website | 2016-09-30 | Catherine C. | #60282 |

    Can we change the link for some of the smaller buttons on our home page?
    1. We want the Cellulite circle to link to BodyFx page
    2. Fat deposits to link to Sculpsure

    And to change the caption on the Sculpsure box (center box below hero bar) from
    Body sculpting, skin tightening, cellulite treatment to

    3. 25 minute Body Contouring


    2016-10-06 | catherine.c
    Looks like #2 is done. Thank you.
    2016-10-05 | developerbrijesh
    2. Fat deposits to link to Sculpsure Comment:- please clear this point what need to do
    2016-10-04 | developerbrijesh
    Ftp is not Working

    Leave a Comment:




    Web Edits via Phone Call closed
    Task: Website | 2016-09-16 | Desirae.G | #59401 |

    Services > Non-Surgical Treatments > Body Sculpting page
    -GIF image is not displaying as a GIF. Please fix. (see screenshot for reference)
    -please remove dotted line border from all images
    -Contact form on the right: client says the drop down menu (area of concern) is not displaying the whole text. Please look into this.


    2016-09-21 | desirae.g
    thank you!
    2016-09-21 | developerbrijesh
    done please check
    2016-09-20 | desirae.g
    Brijesh - this link shows as a GIF; please advise. http://sherwoodaestheticmedicine.com/wp-content/uploads/2015/10/BA_Animated_SculpSure_L_Bass_Abdomen_1tx_12Weeks_03.gif
    2016-09-19 | developerbrijesh
    all points done -GIF image is not displaying as a GIF. Please fix. this image is in gif format but there is no animation on this. so this is looking like jpg.

    Leave a Comment:




    Web Edits via Phone Call closed
    Ticket: Website | 2016-09-15 | Desirae.G | #59356 |

    Home page:
    -replace “Body FX” box with “Sculpsure” (client has emailed content/images to Support)
    -switch the placement of Sculpsure and Botox so that the order reads: Botox, Sculpsure, Non-Surgical
    -replace Botox image (client has emailed image to Support)


    2016-09-27 | desirae.g
    Completed. Closing.
    2016-09-27 | desirae.g
    Zahid, please update on the status of this ticket.
    2016-09-22 | desirae.g
    Zahid - Botox images have been emailed to you. Please notify me once completed.
    2016-09-22 | developerzahid
    Please send me Botox Image if have received from client
    2016-09-21 | developerzahid
    I found new images in mail
    2016-09-21 | developerzahid
    Please provide me the client images
    2016-09-21 | desirae.g
    Sent images to Zahid.
    2016-09-21 | desirae.g
    Please notify Desirae when completed.

    Leave a Comment:




    Please Contact/Respond per Her Inquiry closed
    Ticket: Website | 2016-04-04 | Danny | #48136 |

    ” Questions: Why on many pcs/desktops our Contact Us form does not display the drop down menu fully – “Please Select an Area of Concern” isn’t visible.
    Also, how difficult is it for the box “Complimentary Consultations” links to a form where a webvisitor can put in name, phone, and time/date of consult desired instead of what it currently does (nothing).”

    email: Gina Pratt
    gina.pratt@sherwoodaestheticmedicine.com


    2016-04-25 | catherine.c
    Hello Dr. Wendy R. Abraham,

    Your ticket #48136 labeled -Please Contact/Respond per Her Inquiry- has been been updated.

    The form on right side of all pages appear to have the pull down menu showing. Please let us know if you have any questions.

    Thank you!
    2016-04-06 | catherine.c
    response from Gina:
    It isn't happening on the landing page b/c that form isn't the same as the rest (doesn't have the drop down menu of what the person is interested in), but on all the other pages where the form with drop down appears it can't be fully seen on a desktop. What I mean by that, is if you didn't know it was there, you can't fully view it. Does that make sense?

    I attached a pic of what I mean.

    Attachment was not attached. Waiting for response.
    2016-04-05 | catherine.c
    Hello Dr. Wendy R. Abraham,

    Regarding your ticket #48136 labeled -Please Contact/Respond per Her Inquiry, can you please send me a screen capture of the pull down menu you see? I am able to view these items from the pull down:
    Non-Surgical Treatments
    Injectables
    Weight Loss
    Naturopathy
    Other

    For the Complimentary Consultations box, we can link it to an existing form if you would like. There are already 2 forms being used on the website. Please let us know.

    Thank you!

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-11 | Alec J. | #43530 |

    SEO, Marketing, Rep. only


    Leave a Comment:




    Home page closed
    Ticket: Website | 2016-01-09 | drabraham@sherwoodnaturalmedicine.com | #43497 |

    can you please move the “Self Diagnose” section up to switch it with where the “contact us” bar is.


    2016-01-10 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Hero Bar closed
    Ticket: Website | 2016-01-07 | drabraham@sherwoodnaturalmedicine.com | #43411 |

    I’d like to change the hero bar to a slider – so instead of the fade in and out of colors – there are a few different pics that would change. Please see sample http://www.bigappleskin.com/index.html
    Also – I’d like to be able to see changes before they go live.


    2016-01-28 | catherine.c
    no response. closing.
    2016-01-20 | catherine.c
    Follow up call 1/20. Will get back to us soon.
    2016-01-14 | catherine.c
    Hello Dr. Abraham,

    Regarding your ticket #43411 labeled -Hero Bar, if you would like to change it to the example you provided, it would be $250 due to additional programming. We can also add different images and buttons to your current hero bar at no additional cost. We can also remove the fading colors effect.

    Please let us know your preference.

    Thank you!

    Leave a Comment:




    Additional Phone Changes closed
    Ticket: Website | 2015-12-29 | Catherine C. | #43040 |

    1. Gina will email photos for three boxes below header where it says “Body F/X…”
    2. Make logo in header brighter.
    3. Add image #86350253 to wrinkles circle on homepage.


    2016-01-21 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-01-20 | catherine.c
    Gina added: there was a typo regarding attachment four - it says "...for the last Botox..." it should have said "...for the last box.."
    2016-01-20 | catherine.c
    1/20 email from Gina: 1. First attachment is to replace the photo of Dr. A and a patient next to testimonial - Also change testimonial to:

    "The appearance of loose skin on my neck has been driving me crazy - it's not so bad in the winter when I can wear a scarf or turtleneck, but come warmer weather, I just couldn't hide it. I decided to do Dr. Abraham's non-surgical neck tightening and the end result of doing that single treatment is just what I wanted. Today, I feel comfortable wearing whatever I please - no more scarves!" - M.J., actual patient

    2. Three photos for the boxes that are to be enlarged.

    Attachment 2 is for the first box labeled BODY FX (change copy to: 3rd generation body sculpting, skin tightening & cellulite treatment)

    Attachment 3 is for the 2nd box labeled Botox .....$9 unit (Change copy to read: Botox is always $9 a unit) - I dont believe we have any rights to this, so can you find one similar - no needles please! and we just need a before and after ( no middle picture needed) no number of days since treatment is needed either.

    Attachment 4 is for the last botox, non surgical neck lift - we do have rights to this (through the manufacturer of the equipment we use).

    3. The open ticket for the HERO bar, is still not decided. I will talk to Dr. Abraham about that.
    2016-01-20 | catherine.c
    Follow up call 1/20. Will get back to us soon.
    2015-12-29 | catherine.c
    #2 & #3 done. Waiting for images.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2015-12-23 | Alec J. | #42868 |

    Marketing, SEO, Rep. only


    Leave a Comment:




    Add TEXT to Hero area closed
    Ticket: Website | 2015-12-21 | drabraham@sherwoodnaturalmedicine.com | #42732 |

    Please add – under the “Welcome to Sherwood Aesthetic Medicine” on the hero image.
    Specializing in:
    Acne, Wrinkles, Non-Surgical Neck Lifts, Medically Supervised Weight Loss


    2015-12-23 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Website Changes closed
    Ticket: Website | 2015-12-17 | Catherine C. | #42644 |

    Homepage:

    1. Logo bar make bigger.

    2. Move Before/After Gallery from About to Patient Resources, #1 spot.

    3. Change to different color – Call Phone Number Button – top right corner.

    4. Header image – add more different shades to transitions.

    6. 3 images below header – with Body FX, etc, Make squares bigger with different pictures.

    7. BodyFX text – change “contouring” to “sculpting”

    8. Botox holiday special text – change date to “12/31/15”

    9. Advanced skin resurfacing text – change to “Nonsurgical Face Lift”

    10. Change contact form to look like Letter format. Image sent to support email.

    11. Remove quotes from brown section, add as text.

    12. Circles “Self-Daignosis” section – Change “Skin rejuvenation” to “Skin resurfacing”

    13. Circles – Move “Wrinkles” circle picture to replace “Skin resurfacing” circle.

    14. Circles – Add new picture for “Wrinkles”. Change label to “Expression Lines”

    15. Circles – Change “Eczema” to “Volume Loss”. Find new picture… google it

    16. Services –> Injectables – Add 2 new tabs,
    1. Botox + Xeomin, link to http://sherwoodaestheticmedicine.com/education/botox/Br>2. Dermofillers, link to http://sherwoodaestheticmedicine.com/education/juvederm/

    17. http://sherwoodaestheticmedicine.com/injectables/
    Make links “Botox + Xeomin” ,”Juvederm”, stand out from text.

    18. From homepage circles, Acne link to page http://sherwoodaestheticmedicine.com/education/acne/ …make text link “Fractora’s Designer Dermis” last paragraph stand out from text.

    19. Homepage – change white circles to light yellow to stand our from white bg.

    20. Bottom of homepage – Middle green box at bottom – Remove “Open House – October 22, 2015” text, add “Sherwood Aesthetic Medicine in the Community & Upcoming Events”

    21. Logo in footer – make not blurred.

    22. Social icons – Remove Twitter, Add Yelp, link to correct sites.


    2015-12-29 | catherine.c
    Ticket has been completed. Closing ticket.
    2015-12-28 | rod.l
    via email: "Image #86350253 on bigstock is another one I'd like to have on the website."
    2015-12-17 | catherine.c
    Here are the changes Dr. Abraham requested over the phone.

    Leave a Comment:




    Make form fields required (via Email) closed
    Ticket: Website | 2015-12-09 | Rod L. | #42197 |

    Good morning

    Can you please make all of the lines on the forms on all pages mandatory (we need to get both email and phone filled out).

    Thanks

    Dr. A


    Leave a Comment:




    Spice up Promo (Via Email) closed
    Ticket: Website | 2015-11-17 | Rod L. | #41282 |

    “I would like the “coupon” for the special to stand out a little more. Something more than the basic dotted line.”


    2015-11-17 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Website Edits/WordPress Tutorial closed
    Ticket: Website | 2015-11-12 | Belinda | #41118 |

    I would like to set up a time to have a tutorial on how to make changes to the website and how to use the content management system.

    Also – I would like to re-activate those 3 boxes on the home page. I’d like the one on the left to say “BodyFX – third generation body contouring and cellulite treatment”; the box in the middle ” Botox Holiday Special $9/unit – injection fee waive (valid through 12/24/15); the box on the right ” Advanced Skin Resurfacing – treat fine lines and deep wrinkles, uneven skin tone and acne scars”

    Body Fx box to redirect to the Body Fx – Body contouring page
    Botox box to redirect to Injectable Page
    Skin Resurfacing box to redirect to Skin Resurfacing page.

    Will also need another promo box on the Injectables page restating the $9/unit deal.

    We now have facebook page : https://www.facebook.com/sherwoodaestheticmedicine/?fref=ts

    Please make the facebook icon connect to that.


    2015-11-13 | rod.l
    Ticket has been completed. Closing ticket.
    2015-11-13 | rod.l
    Contacted client separately for appointment.

    Leave a Comment:




    Make Mobile header static closed
    Ticket: Website | 2015-10-29 | Rod L. | #40574 |

    Make the header (menu+header image/logo) on the mobile site stay on top once the user scrolls.


    2016-05-15 | developerbrijesh
    Now the logo is coming dynamically. Please Check
    2016-05-13 | chandra.t
    Menu and phone number are static but not image/logo. Please check.
    2015-10-30 | developerbrijesh
    Work done but due to catche issue it is not viewed properly.

    Leave a Comment:




    Submitted Changes by Dr. Abraham closed
    Ticket: Website | 2015-10-26 | Belinda | #40305 |

    Please when completing ticket, to DOUBLE CHECK the work. Some changes completed in the past have been wrong to looked off.

    Home page Testimonial – quotation marks are still way too big and not formatted correctly – the name is still not visible below the quote.

    Weight loss button on home page – links to old weight loss page – should be to the updated HA2cg page “no need for needles”

    At the bottom of the home page – the phone number is still the old number – should be 503-610-1194. In that same box – the Sherwood Aesthetic Medicine logo is blurred.

    The contact us form on all the pages (other than the home page) still need to be fixed – they currently don’t require any information. Need to minimally require a name and either phone or email.

    The Mobile Site

    -The navigation needs to be consistent with main site

    -The navigation when you scroll down has all the old, unedited content

    -The full list of services needs to be removed and updated to be consistent with the “self diagnosis” buttons on the website home page.

    -The injectables tab should not have sub navigation – it should just link to the overview of injectables like on the webpage.

    -The lack of attention to detail is very frustrating!! The spacing on the mobile site is also not consistent. Some paragraphs look like they are single spaced while others are 1.5 or double.

    -The “mobile site by Optimized360” needs to be removed

    -Is it possible to have the header on the mobile site to remain static when someone scrolls?

    When you click on “how gut health relates to skin health” the quote “the road to health is paved with good intestines” needs to be formatted differently so its not overlapping on itself.


    2015-10-29 | rod.l
    Hello Dr. Wendy R. Abraham,

    Your ticket #40305 labeled -Submitted Changes by Dr. Abraham- has been been updated.

    Changes to your site have been made. Please review the changes. Also, we have submitted a separate task for the mobile header to stay static.

    Thank you!
    2015-10-29 | belinda.t
    Please send a different task to Brijesh to see if he can make the header & image stay static at the top. Please close task and let client know that we have submitted a separate ticket for header portion.
    2015-10-26 | rod.l
    We can make the menu/number portion fixed, but not the image/logo because of the way its coded. Not sure what she means by the old content when the site is scroll on mobile. I'm not seeing any double spacing on paragraphs either. I don't know where “how gut health relates to skin health” is. The other points on the desktop site have been completed. I will need the footer logo to replace the blurry one. Please double check!

    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-10-22 | Belinda | #40188 |

    Hello Dr. Abraham,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): sherwoodaestheticmedicine.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drabraham@sherwoodnaturalmedicine.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Update Robots File/301 closed
    Task: Website | 2015-10-22 | Belinda | #40186 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.


    2015-10-22 | belinda.t
    No need for redirects. No previous website.

    Leave a Comment:




    Email: Website is Live 
    Design | 2015-10-22 | Belinda | #40187 |

    Hello Dr. Abraham,

    Congratulations! Your website (sherwoodaestheticmedicine.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/login

    Username (your domain): sherwoodaestheticmedicine.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drabraham@sherwoodnaturalmedicine.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Slider – Moving “Dr. Wendy Abraham” closed
    Ticket: Website | 2015-10-21 | Belinda | #40078 |

    Is it possible to move “Dr. Wendy Abraham” to the right hand side where her photo is? I would like for it to always be in the same area even if the screen is wider. If not, I can add as part of image but would like HTML.


    2015-10-23 | developerbrijesh
    Done

    Leave a Comment:




    Gallery – Forma closed
    Ticket: Website | 2015-10-20 | Belinda | #40001 |

    Please add the attached forma photo to gallery.


    2015-10-20 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    CSS – Menu Bar closed
    Task: Website | 2015-10-20 | Belinda | #39987 |

    When on this page: http://887.3c0.myftpupload.com/non-surgical-treatments/

    The sub-menu’s for services > non-surgical treaments … are all pink. It should be white/have hover effect.

    Auto Login: http://887.3c0.myftpupload.com/wp-admin?autologin_code=g9EuxhInemTJ2W8abDkGRy6XEzwLw3


    2015-10-21 | belinda.t
    Ticket has been completed. Closing ticket.
    2015-10-20 | developerbrijesh
    done

    Leave a Comment:




    Videos closed
    Ticket: Website | 2015-10-20 | Belinda | #39982 |
    • Add the Following videos to “In the MEdia” page. Please label appropriately.

    Forma Dr. Oz video

    Fractora video
    www.youtube.com/watch?v=hafqSROo_9c

    Content for Diolaze (hair removal) page
    https://vimeo.com/109713831

    BodyFX – RAchel Ray
    www.youtube.com/watch?v=IwaTbIiNgvU

    BodyFx – The Doctors Show
    https://vimeo.com/128516922

    • Can you update the font on the non-surgical treatments overview page so that the “overview” is in the same script/color as the other pages. And make sure that each of the “topics” on that page are live links to the appropriate pages. I think the whole page needs a formatting overhaul since I’ve added all that text. Thanks.
    • Green boxes in subfooter – please make them all the same height.
    • JotForm– add drop down of main services for form lets get rid of the comments section and make the drop down slightly bigger (top to bottom)
    • lets have the main content on the medical weight loss page be the Ha2cg/OmniCleanse info. Make the other links inactive and I will work on that content later.

    2015-10-21 | belinda.t
    Ticket has been completed. Closing ticket.
    2015-10-21 | belinda.t
    Everything is complete, thank you!
    2015-10-20 | rod.l
    Belinda please double check this one. May not have gotten some of the things they mention or some of the things were already done. Thanks.

    Leave a Comment:




    Testimonial Photo (home page) closed
    Ticket: Website | 2015-10-19 | Belinda | #39904 |

    Please switch out testimonial photo on home page (where wood BG is) with this photo. Please try to keep the photo proportionate with the current one that is there.


    2015-10-19 | rod.l
    This is as close as I could come to making it fit.

    Leave a Comment:




    Create YouTube Account closed
    Task: Website | 2015-10-16 | Belinda | #39837 |
    1. Please create a Gmail for Youtube for client and upload the two videos already on her website to there. After uploading, please make sure in settings that once video is done playing, it does not suggest other videos.

    2. Please also add another video (bodyFX) (email forwarded)

    3. Last video (Fractora)(email forwarded) to be uploaded to Youtube and added to the first footer box: Remove text and button that is there, and place the video.


    2015-10-19 | rod.l
    Account:SherwoodAesthetics@gmail.com Pass: Gef2KTRNKsgC

    Leave a Comment:




    Additional Before/After Gallery closed
    Ticket: Website | 2015-10-16 | Belinda | #39805 |

    – Please add additional before and after photos. Please label them.
    – Also, add the acne one to the acne page as well with link to Fractora (skin resurfacing) page.


    Leave a Comment:




    Edits via Telephone closed
    Task: Website | 2015-10-12 | Belinda | #39634 |

    – replace current slider photo with one she emailed. Flip the photo so she’s facing inwards
    – Menu: make lowercase on all subs and have a border-bottom. Every sub should have a slightly diff shade of green to easily differentiate.
    – main sub menu: move the position lower, it is too close to about
    – ‘latest and greatest’ border thicker
    – ‘later and greatest’ photos need to be replaced on top four buttons
    – before after gallery: forma photo has a line going through
    – add drop down of main services for form
    – when pages are all done, add technology button onto condition page


    Leave a Comment:




    Mobile Website closed
    Task: New Project | 2015-10-12 | Belinda | #39600 |

    Please create mobile website.


    2015-10-15 | marvin.a
    Mobile should be ready to look at given the review notes. I think the white tagline is the better option. I've tried her brand colors and they did not seem to work out.
    2015-10-13 | marvin.a
    Waiting on the desktop's new hero slider to update the mobile site.
    2015-10-12 | marvin.a
    Mobile is done. Will send to review after the main changes on the desktop site is finished.

    Leave a Comment:




    Review Submitted Edits closed
    Task: Website | 2015-10-12 | Belinda | #39599 |

    Marvin, please check the tickets submitted below and see that they are completed in line with these requests that client has requested. This client’s website can be accessed through the note below (#39045).
    – Global navigation to be updated (see attached SAMWebsiteNavigation doc) (forwarded to Marvin via email)
    – Homepage hero area. Dr. Abraham uploaded a new image to the media library (please confirm that you received). Use this copy “Just you, just right”
    – Promo Box should be: Before & After Gallery (links to Before & After Gallery page), Third Generation Body Contouring (links to Body Contouring page), Advanced Acne Scar Treatment (links to Skin Resurfacing page)
    – Below promo boxes delete “Welcome To Sherwood Aesthetic Medicine” and the paragraph next to it. Replace with Call or Email us for a Free Consultation (copy will need to be written – please include phone number)
    – Testimonial section. Dr. Abraham to provide image and quote copy
    – Rename “The latest and greatest” to “Self-Diagnosis”
    – Wendy and Gina are proofing all copy. Please expect many edits as Optimized360’s aesthetic medicine subject matter expertise is low.


    2015-10-13 | marvin.a
    We just need copy for the Testimonial section. I furnished some copy for the promo box.
    2015-10-13 | marvin.a
    We need copy for the following edits: -Promo boxes: Third Generation Body Contouring, Advanced Acne Scar Treatment -Testimonial section

    Leave a Comment:




    Content to Add closed
    Ticket: Website | 2015-10-08 | Belinda | #39493 |

    Below is content to add about the procedure. If there is already a page created for the procedure, please add to bottom of that page and put heading “About The Procedure.” You can find the auto login under note #39045

    1) Lumecca – https://docs.google.com/document/d/1XbZ02x_lCvlZRC29pYf0seoxsJZkoJurOi95Z2uBhPU/edit?usp=sharing

    2) Diolaze – https://docs.google.com/document/d/1fdC0iqAATqxxDgnbEuADLST-xnbbcInmFhzfIWSmok4/edit?usp=sharing

    3) Forma – https://docs.google.com/document/d/17EUYWs8BX0w_TgCzpam55S1NSh3DM3an-PM2ZjaMJ88/edit?usp=sharing

    4) BodyFX – https://docs.google.com/document/d/13RsMwD33N945dIW5JfuKd-BubRwzG32ku0PjKz-sHd4/edit?usp=sharing

    5) Forma – https://docs.google.com/document/d/1ftJBnn-TadrphUkJhG3fFYgV6jEWvKMBtYngy2sYJgI/edit?usp=sharing


    Leave a Comment:




    Technical Theme Adjustments closed
    Ticket: Website | 2015-10-08 | Belinda | #39477 |

    AUTO LOGIN LINK: http://887.3c0.myftpupload.com/wp-admin?autologin_code=g9EuxhInemTJ2W8abDkGRy6XEzwLw3

    1. Make menu bar stay at the top even when scrolling
    2. under “latest and greatest” there is a hover effect of purple, we want different colors for different ones (see logo for color reference)
    3. Sidebar: add a menu with a list of their services below the form. Please separate them by a line in between and make it look neat.


    2015-10-12 | belinda.t
    All points have been completed. Thank you however now the slider is not full width and the slides are not loading. Please check.
    2015-10-08 | developerbrijesh
    Done

    Leave a Comment:




    Initial Website Changes closed
    Ticket: Website | 2015-10-08 | Belinda | #39476 |

    You can find the auto login under note #39045

    Add the following procedures to the website (get pages from XML):
    – latisse
    – voluma
    restylane
    dermal fillers
    juvederm
    xeomin
    botox
    eczema
    acne
    Dry skin
    Hives
    Melanoma
    Rosacea

    2. Home Page under ‘latest and greatest’ replace the first four circle icons with: a) skin rejuvenation (link to fractora) b) acne c) wrinkles d) eczema and link to appropriate pages

    3. Home Page under ‘latest and greatest’ link the bottom 4 circles to following pages:
    fat deposit – bodyfx
    cellulite – bodyfx
    photo aged skin – IPL or fractora
    weight loss – omnicleanse

    4. Add before after photos to the page but make sure it is the same as the current photo. There is a class wrapped around the photo to give the border radius and dotted line. (see her website folder in clients [abraham-gallery1-3.zip])

    5. Add videos to bodyFX and Forma pages (see client folder and upload to our youtube account)

    5. All procedures added: be sure to add to drop down menu and list them on the procedures page. On procedures page separate them by condition vs procedure.


    2015-10-16 | rod.l
    Videos are working now.
    2015-10-14 | belinda.t
    Please do.
    2015-10-14 | rod.l
    To create a youtube account I would have to create a new gmail/email account. Should I do that?
    2015-10-14 | belinda.t
    Please upload the video to client YouTube account (please create one).
    2015-10-12 | belinda.t
    None of the brackets are replaced on Pt Edu pages!!! I have done this.
    2015-10-12 | rod.l
    Pages created. Note the videos aren't showing up for some reason. Not sure where to put them since the last email but I added them to their med lib.
    2015-10-12 | belinda.t
    Can you create pages for them and put coming soon. Changing task to my name until I find the articles.
    2015-10-12 | rod.l
    Everything is done except for the first two items. I try to search for them. Do you know where they may be?

    Leave a Comment:




    Copyright New Content (Skin Aesthetics) closed
    Task: Other | 2015-10-02 | Marvin A. | #39195 |

    Hi Chandra,
    There is new content for this client that needs to be copyrighted.

    The new content can be found here: http://optizign.info/skin-aesthetics/

    Thanks


    2015-11-20 | chandra.t
    Can you send me the content in text format?
    2015-11-20 | marvin.a
    Can we close?

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-10-02 | Belinda | #39193 |

    Hello Dr. Abraham,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    View Your Website: http://887.3c0.myftpupload.com/wp-admin?autologin_code=2lLY7vmd60MeeiyOCTHqgV0ldFesNo

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): sherwoodaestheticmedicine.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drabraham@sherwoodnaturalmedicine.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    2015-10-07 | belinda.t
    Email F/U with client if she has any questions.

    Leave a Comment:




    Philosphy Page for General Use. closed
    Task: Other | 2015-10-01 | Marvin A. | #39129 |

    Hi Allison,

    Belinda is suggesting we make content similar to the Copy you wrote for Dr Abraham’s Philosophy, but more generalized so that we may use it for future clients that offer the same services.

    Additionally, we do not need the content that mentions goldilocks for our generalized version as that is client specific.

    Let me know if you have any concerns.

    DrAbrahamsPhilosophyMitchell1.docx1
    2015-10-02 | belinda.t
    Hi Allison, the task was accidentally closed, please review and let us know if you have any questions.

    Leave a Comment:




    Philosophy Page closed
    Task: Website | 2015-10-01 | Marvin A. | #39126 |

    I’ve attached a the Copy for Dr. Abraham’s Philosophy.

    It is suggested to create a specific page for the Copy provided.

    DrAbrahamsPhilosophyMitchell.docx

    Leave a Comment:




    Create XMLs closed
    Task: Other | 2015-10-01 | Belinda | #39116 |

    Please create XMLs based on the attachments I have forwarded to you. I’ve also sent instructions on how to add them to the WordPress.


    Leave a Comment:




    Temporary Site for Development Purposes 
    Design | 2015-09-29 | Belinda | #39045 |

    Client already has live wordpress site on their domain. Creating another temporary URL to work on design before applying to the live domain.

    887.3c0.myftpupload.com

    Pw: o)$)D$B2ek9bvmmGjOiQ$ft5
    admin: http://887.3c0.myftpupload.com/wp-admin?autologin_code=jZaW18LezC09vaGwCZAdrjThs2g6j3
    developer: http://887.3c0.myftpupload.com/wp-admin?autologin_code=g9EuxhInemTJ2W8abDkGRy6XEzwLw3
    client: http://887.3c0.myftpupload.com/wp-admin?autologin_code=2lLY7vmd60MeeiyOCTHqgV0ldFesNo

    ftp: sftp://887.3c0.myftpupload.com

    username: g8872843408937
    pw; LOWa63*=Y


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-28 | Belinda | #38950 |

    Hello Dr. Abraham,

    I’ve added the telephone area to be required and also removed the Optimized360 bit.

    If you approve of the design, we will go into development. Just as a note, we will be able to change the wording anywhere found on this design, however the amount of space we have will remain the same. Once the design is approved, I’ll go into development creating the hover effects and hero bar color change effect as well.

    During development, if you would like to look at the draft and send me the text/wording of each section, please feel free to do so. But no rush!


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-28 | Belinda | #38948 |

    Hello Dr. Abraham,

    I’ve made the previous adjustment to change comments to “telephone” in the draft. Please review 🙂


    2015-09-28 | belinda.t
    Hi Dr. Abraham, I've submitted another draft following our call regarding the optimized360 part. I will send this out for development first thing tomorrow morning and will have the site ready for your review within 5-7 business days.
    2015-09-28 | drabraham@sherwoodnaturalmedicine.com
    Thanks for the call. I approve the design. AS discussed, please remove the "Designed by Optimized360". Thank you.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-28 | Belinda | #38908 |

    Hello Dr. Abraham,

    I’ve added the contact form on the home page replacing the office video, which I don’t think you have at this point anyway.

    I’ve also attached hover effect options that you can choose from. You can choose one to begin with and the other to end with.

    Overall, I think we’re really close to getting the site into development. If you can take a look at the overall design and layout and let me know what you feel is missing, I’ll definitely add that for you. If this is what you’re looking for, and would like to approve, I will go ahead and go into development. I’ll activate the buttons, start gathering the pages and get content written up for you.

    Thus far, I have put an order in for our copywriters to create a page for you to review. If you like the style of writing, I’ll submit the rest. I will have that ready for you by the end of the week.


    2015-09-28 | drabraham@sherwoodnaturalmedicine.com
    I like the border hover. Also on the contact form - lets get rid of the comments section and add phone number.
    2015-09-28 | drabraham@sherwoodnaturalmedicine.com
    some website content info http://www.americanmedspa.org/?page=inmode

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-28 | Belinda | #38877 |

    Hello Dr. Abraham,

    I’ve made adjustments to the design with the lighter wood grain, and also filled in the circular buttons with relevant photos. Definitely those buttons can have a hover effect. Were you looking for something that changes into another photo? Or just have it have an effect?

    As far as the inner pages, would that layout suit you? I’d like to make sure we have enough sections on the home page and also the right layout for the inner as well. This way, anything you’d like to add in the future, it can fall into one of these spaces.


    2015-09-28 | drabraham@sherwoodnaturalmedicine.com
    That looks good - the only thing that I would add is to have a contact us form with required fields of name, email, phone. As for the hover state - Mitchell had a version that had a border (color consistent with the logo) and when hovering the color would light up - or something like that (I hadn't actually seen the hover effect)

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-25 | Belinda | #38864 |

    Hello Dr. Abraham,

    Thank you for taking your time out to review these drafts that I’m attaching. I added a few sections, laying out different ways we can add a blog, smile gallery, testimonials and what not. Instead of posting the testimonial, we can use a promotional item instead if that was the case for that particular month. We can also switch the ordering of sections and textures as well.

    I’ve attached a second option for the header to focus on four general practice areas where, when the mouse is hovered over that section, a short description pops up (see file labeled “abraham-wendy.jpg”

    I’ve also included how the inner pages would look like, sampling a typical blog page, about us, and smile gallery. Anytime a page is added, it will have the 2-column format with different text on the left hand side. Please feel free to let me know what you think about the sidebar and it’s content.


    2015-09-28 | drabraham@sherwoodnaturalmedicine.com
    and - yes... I'm ok with the inner page layout.
    2015-09-27 | drabraham@sherwoodnaturalmedicine.com
    I really like this direction. I prefer the first page (the one with just one pic in the hero bar). I would probably use different tab names at the top - but I know that can change. Also - really like the wood in the "testimonial" area - would like if it could be a lighter wood to look more like the wood we have at the office . Can the circle badges have a hover effect? Thanks Dr. A

    Leave a Comment:




    MX Records 
    Notes | 2015-09-25 | Belinda | #38845 |
    Pref Hostname IP Address TTL
    0 smtp.secureserver.net 68.178.213.37 60 min Blacklist Check      SMTP Test
    10 mailstore1.secureserver.net 68.178.213.244 60 min Blacklist Check      SMTP Test

    Leave a Comment:




    Client Complaint 
    Complaint Design | 2015-09-25 | Belinda | #38843 |

    Spoke with Keith in light of events this morning that wrong domain went up. He was told that there is a team of copywriters and demanded their information. I mentioned that we have Allison, our lead for copy writing and she has written most of our content. Told him that the best person to work with is me as I manage the team (designer, developer, copy writing) and will facilitate the process.

    Clarified with him that Dr. Abraham didn’t understand what she would like for website. Asked her for all elements she wants so she may see visually as in the future, we cannot make major design adjustments. I’d rather have the element there than not. He doesn’t agree with this and said we are their “digital agency. this is just a website why can’t sections be added?” Explained once design is approved, we can’t make major changes, this just means that we’ll go back to the drawing board, design and develop again. He argued that its just coding. I told him that yes, technically you can add coding to everything but you’d have to re-plan out the site’S if you’re going to make major changes such as adding a bright pink section with butterflies.

    Moving forward, I am straightening things out with godaddy as they have switched IP again for the wrong domain and sending Dr. Abraham different possibilities for the website.


    Leave a Comment:




    Designer Switch 
    Design | 2015-09-22 | Belinda | #38674 |

    Client does not feel comfortable where the design process was going. Seems like they were happy with design but they needed more direction. Going into phone conference with Gina and Dr. Abraham.


    2015-09-22 | belinda.t
    Dr. is happy with where the design is headed but has a lot of questions about the process and also is unsure of what she wants. She needs someone that will give her direction and make suggestions. Told her to list all the possible features she'd like on the website and I will lay it out now. She can opt to deactivate that section but cannot add new sections. She didnt understand what is the different between and page vs design. Suggested that I show her visually, she said okay. Overall she's happy.

    Leave a Comment:




    One Page Site by 9/25/15 closed
    Task: New Project | 2015-09-22 | Justin | #38639 |

    Needs a one page site up by Friday if design is not finalized.
    Please contact client for what specific basic info needed to be placed.


    2015-09-25 | belinda.t
    Wrong domain was added to temp site. Actual domain is sherwoodaestheticmedicine.com.
    2015-09-25 | belinda.t
    Changed IP. old ip: 72.167.191.69
    2015-09-22 | belinda.t
    How come the temporary site isn't online? Please create one with proper pages.

    Leave a Comment:




    Follow Up Call & IMPORTANT NOTES 
    Notes | 2015-09-22 | Justin | #38638 |

    Client had a phone conference with me regarding the design process and their slow loss of confidence in our company – the want us to familiarize with Aesthetics more – mentioned why there is a farm picture on the design concept – they pointed out why the images are dental images (people smiling and such) – asked to speak with the Creative Director from here on regarding the website design

    Targeted Audience is 35+ aged women
    Asked for the whole team (Dr. Abraham, Keith, Gina and I) to be cc’d from here on
    They have an Ad coming on the 27th of September (wants a one page concept up by then if design is not completed/developed)

    Just wants design drafts to be sent via email as attachment and not via CP.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-21 | Mitchell G | #38571 |

    Hello Dr. Abraham,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Design Notes 
    Notes | 2015-09-18 | Mitchell G | #38530 |

    Call client, they like the design. They just want to see different design elements such as try a cleaner hero image section with just text overlayed. They want to see the nav bar in a different color. Change the service badge color and add a border. They really want to see everything visually before going into development.

    They would like a fixed header, hover effects for the service badges and we want to try doing the colorize effect seen on serenitymedspa.com.


    Leave a Comment:




    Custom Pages closed
    Task: New Project | 2015-09-18 | Mitchell G | #38499 |

    1. Body Fx – including compare to Cool sculpting – i.e.: benefits over Cool sculpting;
    2. Lummeca IPL – superiority to other IPL treatments
    3. Fractora/”Designer Dermis” – compared to laser Co2 resurfacing, Thermage, Ulthera
    4. Forma/ Forma Plus – focus on safety features
    5. Diolaze – Laser hair removal
    6. Medically Supervised Ha2cg Program (this is not HCG its HA2CG) with OmniCleanse ( by Des Bio)
    7. Dr. Abraham’s Philosophy – importance of having Dr. do treatments, “Goldilocks Principle”
    8. Why InMode (http://inmodemd.com/)
    9. How skin health relates to gut health – ie. microbiome, dysbiosis, food sensitivities, leaky gut


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-18 | Mitchell G | #38497 |

    Hello, Dr. Abraham,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    I wanted to revisit the top header being white, it makes the site a little less green and I have lightened some of the green tones. The site now looks a bit more cohesive.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-09-16 | Mitchell G | #38412 |

    Hello, Dr. Abraham, Gina, and Keith,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    Leave a Comment:




    Client Complaint & Important Notes 
    Complaint Notes | 2015-09-11 | Justin | #38146 |

    Keith called me this morning and addressed his concerns to me regarding his experience so far. He did not know if he should speak with me or our creative director. Assured client of a solution and expressed his concern is important to us.

    Important Notes:
    – DO NOT REFERENCE OLD WEBSITE
    – Aesthetics Medicine (NOT Naturopathy)
    – Deadline: Oct. 1st – If not developed by then, client would need a 1 page concept be placed online for contacting purposes
    – 1st Company in Portland to offer InMode (Aesthetics Solution) so they want to convey it
    – Needs content for InMode – seems like a great deal to them

    Concerns:
    – Client was told 4 days for a draft (took almost 2 weeks)
    – Needs someone who understands their practice (or asks to clarify things to convey practice properly)
    – Client was upset that website showed Naturopathy instead of Aesthetics (pictures as well)
    – Client asked if anyone or a creative director overlooks/reviews the drafts/process.
    – Expressed if we have anyone that has more experience they can work with


    2015-09-14 | mitchell.g
    I was able to design a new draft the same day and they said it's "Much improved" and they will send me more feedback soon.
    2015-09-11 | mitchell.g
    Called client, they are looking for a new design that I'm working on currently. I will send them a new design by today. Client wants simple, clean and modern just like her office. She sent me her logo and some office pictures.

    Leave a Comment:




    Website Design closed
    Task: New Project | 2015-09-01 | Mitchell G | #37634 |

    Client: Dr. Wendy R. Abraham
    Practice: Sherwood Aesthetic Medicine

    16771 SW 12 St Suite C
    Sherwood, OR, 97140

    Phone: 9712384958

    Colors:
    #1: blue/purple
    #2: green/blue
    #3: taupe/gold

    Menu should read:

    “About, Services, Self Diagnosis, Naturopathy, Patient Resources, Contact Us”

    Header should contain:

    ● Logo

    ● Navigation

    ● “Request a Consult” button

    ● Phone Number

    Footer should container:

    ● Copyright

    ● Address/Phone Number/Email Address

    ● Social Media

     

    Likes design of: http://www.laskyaesthetics.com/  –  drmovassaghi.com  – drdarm.com –  www.glowhouston.com

    They would like to avoid a generic stock image of a girl filling up the whole screen.

    Let me know if you have any questions.


    2015-09-10 | developersachit
    Submitted the design by email

    Leave a Comment:




    Design Questionnaire Submission 
    Design | 2015-08-31 | drabraham@sherwoodnaturalmedicine.com | #37610 |

    website sherwood aesthetic medicine will route to www.drwabraham.com
    see email for link of websites in addition to these –
    www.glowhouston.com like the colors here
    www.mw-fp.com


    Leave a Comment:




    Interview Scheduled 
    Notes | 2015-08-28 | Mitchell G | #37531 |

    I have scheduled an interview with Dr. Abraham on Monday at 3pm.


    2015-08-31 | mitchell.g
    Client is looking for a professional, easy to use website for their older client base. The use of green, blue, taupe, and fall like colors are essential for the site. They want an overall professional, warm, and clean website. They DO NOT want to use a stock image of a girl, they think it's too generic. Contact information should be clearly seen on top of the homepage. They would enjoy a full page style website. Their domain sherwoodaestheticmedicine.com would be directed to the main domain drwabraham.com They specialize in body contouring, body fat removal, etc. They have a time frame of 3 weeks, I quoted them 1-2 months depending on availability. They just need something as simple as a landing page live after 3 weeks.

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-08-27 | Mitchell G | #37463 |

    Hello Dr. Abraham,

    Welcome to Optimized360!

    My name is Mitchell and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    Leave a Comment:




    Potential Marketing Client 
    Sales | 2015-08-27 | Justin | #37445 |

    FYI – We will soon be making a decision on an SEM agency and leaning towards you guys as well


    Leave a Comment:




    New Project Note closed
    Task: New Project | 2015-08-27 | Justin | #37442 |

    Client has a free schedule tomorrow

    **IMPORTANT**
    Please CC Keith in emails as well

    CP info (specialty, practice and domain) is most likely different from the site to be built, (please confirm with Dr. Abraham) which is an Aesthetics Medicine.

    Since this is a new specialty it seems – it would be best if they can verify what the specialty keyword would be for optimization since she has multiple titles.
    They will be a potential marketing client so we need to have the exact specialty keyword.

    For Example: Orthodontist in Los Angeles or Ophthalmologist in New York. 

    Online Scheduler was offered – it can be included if they asked for it – please speak with Justin if they ask for it


    Leave a Comment:




    New Order – Gold (20 Payments) closed
    Task: Accounting | 2015-08-27 | Justin | #37441 |

    Website: $125 + $50 ($2,500 + $50/m)
    Mobile: $50 + 49/m ($1,000 + $49/m)

    (Breakdown)

    1st 20 Payments: $175 + $99/m = $274/m
    After 20 Months: $50 + $49 = $99/m


    2015-08-27 | chandra.t
    Charged and sent invoice.

    Leave a Comment:




    Awaiting Proposal 
    Leads | 2015-08-25 | Justin | #37335 |

    Hi Justin,
    We’d like to contract with you guys for the website development – Gold Package.

    Question:
    We have our own GA account and would like to provide you guys admin access from which to grab the tracking code and pull reports. Is this ok?

    Please re-send the contract and we’ll get it signed.

    FYI – We will soon be making a decision on an SEM agency and leaning towards you guys as well

    Looking forward to working with you

    Regards,
    – Keith


    2015-08-27 | justin.n
    Called - spoke with Gina - received cc over the phone
    2015-08-27 | justin.n
    Spoke with Chris - he said she supposedly signed it via electronically - called dr and left a message - told him I never received a notification and status has been the same - told me to contact Gina or Dr. Abraham
    2015-08-27 | justin.n
    Hi Justin, I signed the form yesterday...want to make sure you got it. Dr. A Sent from my T-Mobile 4G LTE device
    2015-08-27 | justin.n
    Hi Justin, I signed the form yesterday...want to make sure you got it. Dr. A Sent from my T-Mobile 4G LTE device

    Leave a Comment:




    Detailed Email sent to Keith 
    Leads | 2015-08-04 | Justin | #36456 |

    Keith,

    It was a great pleasure speaking with you earlier.

    After our initial conversation, I have an understanding of what you are looking for.
    I can assure you that the website process and functionality of it is streamlined based on our knowledge building websites over 10+ years.

    Quality & Performance
    Here is Google’s very own Webmaster Tool to show you the quality and performance test of our websites compared to our competitors:
    Optimized360
    You can simply type in our competitors web address to compare.
    Our company rating is averaging in the 90’s while most are generally in the 50’s or 60’s.

    Website Pricing
    I had recommended Dr. Abraham to work with our Gold Package.
    Per our conversation, as you can see:
    Yodle – ($500 Set Up + $299/m)
    Optimized360 – 20 installments of $175 + $99/m (Hosting/Maintenance/Technical Support)
    You will be charged more for same features but our quality of work is more unique and custom. (Template vs Design from Scratch)

    Assuring you a competitive pricing for the quality of work and unique content being provide, we are offering a 30 Day Back Guarantee along with a match and beat by 10% to any competitors who are matching apples to apples.

    Marketing & SEO
    I am very confident with our marketing team and the results we are able to give you to help you DOMINATE your area for your specialty.

    With our marketing campaigns, just like the website, we DO NOT make you sign a long term commitment with us. Marketing is very unpredictable so you should not be subject to a contract.
    We also work according to your budget!

    As discussed, I would recommend for you to work with Google Adwords… that way once we set up the website for you.. we can get your website on the first page from Day 1!

    The difference between you managing the campaign yourself as opposed to us managing it for you is that we know how to get rid of waste! Our marketing team will keep your campaign running 24/7 and will constantly make adjustments to it to get you the best exposure.

    You and Dr. Abraham are good at what you do best… which is treating patients. Us, on the other hand, we specialize in this field of marketing so we will take care of the marketing aspect for you.

    Below is proof that we help you dominate in competitive areas on Google.
    Keyword: Nashville Optometrist – www.opmt.com
    Scheduling App
    As promised, the scheduling appointment app, can be added to your website.
    Generally, it is $200 + $19/m but I will authorize to have it included for you within the Gold Package.

    We can customize the scheduling as you can see here:
    bayonnefamilydental.com
    Here is another version at no cost that you can view:
    irvineendodontics.com
    Please do let me know your thoughts and feedback.
    I will answer all your questions and clarifications accordingly.

    Thank you, I look forward to working with you.


    2015-08-25 | justin.n
    opened via sidekick (keith and dr. abraham)
    2015-08-17 | justin.n
    opened via sidekick
    2015-08-17 | justin.n
    Hi Justin, Yes - you guys are still under consideration for both the site build and SEM. We hope to be making a decision soon I'll let you know if we have any questions. Regards, - Keith
    2015-08-17 | justin.n
    Emailed F/U

    Leave a Comment:




    Website Estimate 
    Estimates | 2015-07-29 | Justin | #36167 |

    Had a very long conversation with Keith – went in depth of how our company works – went over gold package – went over SEO & OM – seems like he wants OM – wants to get on the first page right away – felt comfortable throwing $2,000/m out there for marketing – asked about scheduling – is looking at yodle.

    Yodle ($500 Set Up + $299/m)

    -Website (Responsive), Search Submission, Facebook, Reputation Management (Integrating yelp & reviews), no scheduling

    Went over marketing – asked about google analytics – showed OPMT for SEO – told 30 MBG – 20 months installment – sent proposal with thorough email to keith

     

    Keith-
    2015-08-04 | justin.n
    Spoke with Keith - went over my detailed email - he had questions regarding the adwords campaign - he is familiar with it - he wanted to understand the economics of it - "how much do you take as commission" - i explained to him that we dont take commission and it is a flat rate fee - the budget is used to keep him on 24/7 and make constant adjustments within the month to get him the best exposure possible - there is no exact percentage or commission that we take and each month fluctuates - told him that what he is paying for is 1st page placement & Exposure - gets a bit defensive when I try to answer his questions - says "you don't have to sell me it" - told him im explaining to him so he understands how our company works - he fears that say $1000/m - we will pocket 20% first month, then 40.. then 60... - is considering us as a potential - he wanted me to touch base in a week - wants to evaluate the marketing for his practice - he wants to talk to the "marketing director" to understand the economics of our marketing - DANNY CAN YOU PLEASE CONTACT KEITH AND DISCUSS
    2015-08-04 | justin.n
    LM for Keith & Dr. Abraham
    2015-07-31 | justin.n
    LM with Keith to see if he received the proposal - letting him know of the promotion ends today
    2015-07-29 | justin.n
    opened via sidekick

    Leave a Comment:




    Website Estimate 
    Estimates | 2015-07-13 | Justin | #35321 |

    Spoke with Dr Abraham – very nice – called me back – is looking at web2med.com – told her I am familiar with them – she said they are $4,500k min and offer 3 different hosting plans – wants a responsive site – asked about SSL/HIPPA – was looking at another template company as well – went over gold – told her how our company works – wants to see examples – told her to focus on look and feel as oppose to content – she wants to built a website for her AESTHETICS PRACTICE – NEW SITE – leaving sherwood alone – she will want to take a look at the proposal with her marketing manager – 20 months pay – 30 day mbg – sent proposal – has an EMR system – told her how it would work

    Dr.-Wendy-Abraham
    2015-07-28 | justin.n
    opened email from 20th or 13th via sidekick
    2015-07-28 | justin.n
    emailed
    2015-07-28 | justin.n
    LM
    2015-07-24 | justin.n
    LM
    2015-07-22 | justin.n
    LM
    2015-07-20 | justin.n
    LM & Emailed
    2015-07-17 | justin.n
    LM
    2015-07-16 | justin.n
    opened via sidekick
    2015-07-14 | justin.n
    Got it. Thanks. Sent from my T-Mobile 4G LTE device

    Leave a Comment:




    Initial Contact 
    Leads | 2015-07-13 | Justin | #35313 |

    LM – Emailing – NATUROPATHIC PHYSICIAN – 1st page


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: checked
    Questionnaire: 2015-08-31
    Site Download/Site Sucker: 2015-09-24
    Temporary Site: 2015-09-23
    Concept: 2015-09-29
    Approved: 2015-09-29
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-10-02
    Design # and Download:
    Image Optim: 2015-10-02
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2015-10-22
    Update Other Products: 2015-10-22
    Status Cake: 2015-10-22
    Live Online: 2015-10-22
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire: 2015-08-31
    Concept: 2015-09-29
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-08-27
    2015-08-27
    Mobile
    Fluid Responsive
    2015-08-27
    2015-08-27
    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2015-08-27

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2015-08-25 | Justin | Awaiting Proposal


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-08-27 | justin.n
    Called - spoke with Gina - received cc over the phone
    2015-08-27 | justin.n
    Spoke with Chris - he said she supposedly signed it via electronically - called dr and left a message - told him I never received a notification and status has been the same - told me to contact Gina or Dr. Abraham
    2015-08-27 | justin.n
    Hi Justin, I signed the form yesterday...want to make sure you got it. Dr. A Sent from my T-Mobile 4G LTE device
    2015-08-27 | justin.n
    Hi Justin, I signed the form yesterday...want to make sure you got it. Dr. A Sent from my T-Mobile 4G LTE device
    Leads | 2015-08-04 | Justin | Detailed Email sent to Keith


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-08-25 | justin.n
    opened via sidekick (keith and dr. abraham)
    2015-08-17 | justin.n
    opened via sidekick
    2015-08-17 | justin.n
    Hi Justin, Yes - you guys are still under consideration for both the site build and SEM. We hope to be making a decision soon I'll let you know if we have any questions. Regards, - Keith
    2015-08-17 | justin.n
    Emailed F/U
    Estimates | 2015-07-29 | Justin | Website Estimate Ordered

    Gold


    Initial: 20 Payments of $175
    Monthly: $99/m


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x 30 Days Money Back Guaranteed

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Keith-

    COMMENTS:

    2015-08-04 | justin.n
    Spoke with Keith - went over my detailed email - he had questions regarding the adwords campaign - he is familiar with it - he wanted to understand the economics of it - "how much do you take as commission" - i explained to him that we dont take commission and it is a flat rate fee - the budget is used to keep him on 24/7 and make constant adjustments within the month to get him the best exposure possible - there is no exact percentage or commission that we take and each month fluctuates - told him that what he is paying for is 1st page placement & Exposure - gets a bit defensive when I try to answer his questions - says "you don't have to sell me it" - told him im explaining to him so he understands how our company works - he fears that say $1000/m - we will pocket 20% first month, then 40.. then 60... - is considering us as a potential - he wanted me to touch base in a week - wants to evaluate the marketing for his practice - he wants to talk to the "marketing director" to understand the economics of our marketing - DANNY CAN YOU PLEASE CONTACT KEITH AND DISCUSS
    2015-08-04 | justin.n
    LM for Keith & Dr. Abraham
    2015-07-31 | justin.n
    LM with Keith to see if he received the proposal - letting him know of the promotion ends today
    2015-07-29 | justin.n
    opened via sidekick
    Estimates | 2015-07-13 | Justin | Website Estimate Expired

    Silver


    Initial: 20 Payments of $125
    Monthly: $49/m


    Selected Design

    Pre-Selected Design

    Exclusivity

    Design Will Be Exclusive to Your Area

    On-Site Optimization

    Specialty Content | Search Submission

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones


    Gold (Silver Features Included)

    Regular Price: $4,999

    Initial: 20 Payments of $175
    Monthly: $99/m

    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags


    Platinum (Gold Feat. Included)

    Regular Price: $9,999

    Initial: 20 Payments of $375
    Monthly: $199/m

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    Educational Videos

    High-Quality Patient Education Videos (DDS)

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Logo Design

    Work with a Designer to Build Your Logo

    Advanced SEO

    Expanded Detailed Optimization

    Dr.-Wendy-Abraham

    COMMENTS:

    2015-07-28 | justin.n
    opened email from 20th or 13th via sidekick
    2015-07-28 | justin.n
    emailed
    2015-07-28 | justin.n
    LM
    2015-07-24 | justin.n
    LM
    2015-07-22 | justin.n
    LM
    2015-07-20 | justin.n
    LM & Emailed
    2015-07-17 | justin.n
    LM
    2015-07-16 | justin.n
    opened via sidekick
    2015-07-14 | justin.n
    Got it. Thanks. Sent from my T-Mobile 4G LTE device
    Leads | 2015-07-13 | Justin | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: