iSmiles Dentistry

  • Alt. Contacts

    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 101263




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


    LATEST NOTES



    Add a Note
    CATEGORY:



    Add a Task
    CATEGORY:




    Add a Ticket
    CATEGORY:





    Start Cancellation







    Regarding Westlake Smile Studio 
    Design | 2017-05-12 | Belinda | #75608 |

    LM with front desk (Lisa) regarding removing the other company’s name on our design.

    Dr. Theerathada would call back. Emailed her as well.


    2017-05-15 | belinda.t
    Dr Mimi had the other company update the notice. They now put "site maintained by.."

    Leave a Comment:




    Update Office Hours closed
    Ticket: Website | 2017-01-31 | Belinda | #68426 |

    New office hours (seen on homepage): check other pages as well.

    Monday: Closed
    Tuesday: 9am -6pm
    Wednesday: Closed
    Thursday: 9am – 6pm
    Friday: 9am – 6pm
    Saturday: 9am -3pm
    Sunday: Closed


    2017-02-01 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-02-01 | catherine.c
    Emailed doctor completed.

    Leave a Comment:




    Valerie wants access to analytics closed
    Task: Technical | 2016-09-01 | shelby.k | #58361 |

    Valerie Called in on behalf of Dr. Her direct phone number is 615-295-0054 she just knows that we had control of the analytics last and would like to have the access to it now. She said if you need to call the doctor to verify before speaking to valerie that is fine.


    2016-09-13 | catherine.c
    closing.
    2016-09-13 | catherine.c
    I called Valerie to follow up. She was going to create a GA acct for us to add to site. I think she was still referring to westlake. She wanted historical data but I told her since the site is no longer with us, we removed the GA acct. I think she is a web designer. She said we were so shady...and kept going about how wrong it was to delete this info.
    2016-09-07 | catherine.c
    Valerie will create GA account and provide us with code.

    Leave a Comment:




    marketing Analytic closed
    Task: Website Tasks | 2016-06-21 | Tri L | #53605 |

    Please review and send

    dr-mimi-theerathada
    2016-06-21 | tri.l
    Old lead. Please review.

    Leave a Comment:




    Comp.Of Tickets&Feb2016promo emailed 
    Notes | 2016-02-02 | Alec J. | #44604 |

    Exclude Mobile


    Leave a Comment:




    call about accessing email closed
    Ticket: Website | 2016-02-01 | Catherine C. | #44526 |

    request from justin.


    2016-02-01 | catherine.c
    Dr. figured it out. closing.
    2016-02-01 | catherine.c
    left voicemail.

    Leave a Comment:




    Email Suspended (Constant Contacts) closed
    Ticket: Website | 2015-11-30 | Tri L | #41719 |

    info@ismilesdentistry.com

    email suspended-please advise


    Leave a Comment:




    Change Dr Photo closed
    Ticket: Website | 2015-10-06 | Belinda | #39326 |

    Please switch Dr’s photo on dr page to one attached.


    2015-10-06 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-09-18 | Rod L. | #38503 |

    Hello Theerathada,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): ismilesdentistry.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: info@ismilesdentistry.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Email Error 
    Notes | 2015-09-16 | Mitchell G | #38390 |

    Dr. Theerathada has emails hosted with Host Gator, after changing the A record to our IP address the emails failed to work. We reverted back the changes and the client claims the emails still don’t work. The old site is back up until we can come up with a fix. I have let the client know of the situation.


    2015-09-16 | mitchell.g
    Belinda has fixed the issue and I have let the client know.
    2015-09-16 | belinda.t
    Called Host Gator and had them fix everything. Emails are now working, website goes to old site. Hostgator is set up different where the MX goes directly to main A record. When that was changed, emails stopped. So we added an MX record that points to mail.ismilesdentistry.com, which had the correct IP (host gator's).

    Leave a Comment:




    Mobile Review closed
    Task: New Project | 2015-09-14 | Mitchell G | #38236 |

    Activate plugin for mobile, make revisions to the mobile site and send it to review. Make revisions and alert client of completion.


    Leave a Comment:




    Update Robots File/301 closed
    Task: Website | 2015-09-11 | Mitchell G | #38180 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.


    2015-09-21 | rod.l
    robots file and compression complete. 301s were not completed by dev.
    2015-09-17 | rod.l
    579.21d.myftpupload.com user: m5792754325878 pass: kMjEy(Kt4
    2015-09-17 | developerjitendra
    please provide ftp detail
    2015-09-16 | mitchell.g
    http://ismilesdentistry.com/ http://ismilesdentistry.com/index.html http://ismilesdentistry.com/drmimi.html http://ismilesdentistry.com/tour.html http://ismilesdentistry.com/patient_edu.html http://ismilesdentistry.com/location.html http://ismilesdentistry.com/contact.html http://ismilesdentistry.com/preventative_dentistry.html http://ismilesdentistry.com/restorative_cosmetic.html http://ismilesdentistry.com/crowns_bridges.html http://ismilesdentistry.com/root_canal.html http://ismilesdentistry.com/removable_appliances.html http://ismilesdentistry.com/invisalign.html http://ismilesdentistry.com/teeth_whitening.html http://ismilesdentistry.com/promotions.html http://ismilesdentistry.com/payments.html
    2015-09-15 | developerjitendra
    need ftp detail

    Leave a Comment:




    Email: Website is Live 
    Design | 2015-09-11 | Mitchell G | #38181 |

    Hello Dr. Theerathada,

    Congratulations! Your website (ismilesdentistry.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): ismilesdentistry.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: info@ismilesdentistry.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Going live soon 
    Notes | 2015-09-04 | Mitchell G | #37876 |

    She is ready to go live, we just need to get the domain and hosting setup, I am awaiting her response with that information.


    2015-09-11 | mitchell.g
    We are having troubles getting the site to go live, the IP address is pointing to managed wordpress but the site still has not changed. I did an IP check just to make sure. She has the domain with Godaddy and email and website hosting with host gator. They handle the DNS zone file in which I only changed the A record.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-08-27 | Mitchell G | #37454 |

    Hello Dr. Theerathada,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): ismilesdentistry.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: info@ismilesdentistry.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-08-11 | Mitchell G | #36828 |

    Hello Dr. Theerathada,

    Here is the draft without the filters, I think it brightens up the page, which looks very good.

    Let me know what you think.


    2015-08-25 | info@ismilesdentistry.com
    Hi, Not sure if my previous feedback went through. We can move forward with this design.
    2015-08-14 | mitchell.g
    Excellent! We will send this to development. This process will take 5-7 business days. After this, we can no longer change design, layout, or colors. Thank you!
    2015-08-12 | info@ismilesdentistry.com
    Hi, Looks good. We can go ahead with this. Thanks!

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-08-07 | Mitchell G | #36684 |

    Hello Dr. Theerathada,

    Here is the draft with a new image but without the filter. Let me know what you think.

    Thank you!


    2015-08-11 | info@ismilesdentistry.com
    Hi, Can we take the filter off the smaller images in the middle of the page too?

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-08-07 | Mitchell G | #36682 |

    Hello Dr. Theerathada,

    Here is a draft with a new image but still with the fade out filter. I will also send one without the filter.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-07-31 | Mitchell G | #36337 |

    Hello Dr. Theerathada,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Thank you!


    2015-08-05 | info@ismilesdentistry.com
    Hi, Can we change the main girl on the top of the page please? Her smile is a bit too "gummy". Also, I'm not sure how I feel about the faded out filter on the images in middle. Can we remove the filter and see how it looks? Thanks!

    Leave a Comment:




    Switching Designer 
    Notes | 2015-07-16 | Olivia | #35676 |

    Spoke with Dr. Theerathada and let her know that Mitchell will be assisting her with the design for this website while Belinda is developing the first site (westlakesmilestudio.com).

    Spoke with Mitchell to confirm that this website should look similar to the first website in style and design (westlakesmilestudio.com) However content may be different.


    2015-07-27 | mitchell.g
    She wants a site similar to westlake but with earthy tones and a warm inviting feel. Keep the same layout.
    2015-07-23 | mitchell.g
    Left voicemail regarding design for ismiles

    Leave a Comment:




    Design Questionnaire Submission 
    Design | 2015-07-01 | info@ismilesdentistry.com | #34674 |

    I would like it to be similar to my other website you are working on for Westlake Smile Studio.
    Thanks!


    Leave a Comment:




    FTP – Robot closed
    Task: Website | 2015-06-23 | Justin | #34337 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.
    2015-06-23 | developerjitendra
    Url Redirect to https://360controlpanel.com/developer-report-ticket-single
    2015-06-23 | developerjitendra
    FTP Details are not present

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-06-16 | Olivia | #33647 |

    Hello Dr. Mimi Theerathada,

    Welcome to Optimized360!

    My name is Olivia and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 

    Thank you!


    Leave a Comment:




    Website Design (New Order) closed
    Tasks | 2015-06-16 | Danny | #33645 |

    Website Design: $1,499 + $39/m
    Mobile: $499 + $10/m


    2015-06-19 | chandra.t
    Doctor gave CC over phone, charged.
    2015-06-16 | danny.n
    Chan, she emailed me confirming she has a credit card for this office. I gave her our 800 # and your name so she'll call you sometime this week to give cc over the phone. If not completed by end of week. let me know and i'll contact her myself.
    2015-06-16 | danny.n
    Chan, she will let me know on the credit card to be used for this location. I'll keep you posted.

    Leave a Comment:




    Website Makeover (New Order) closed
    Tasks | 2015-06-16 | Danny | #33644 |

    – Website Makeover
    – Design it similar to the Westlake Village that Olivia is currently working on.
    – Link all her social media that she has including G+ (currently not linked on her site)
    – will need to redesign the Facebook/Twitter/G+ page to be similar to this new makeover


    Leave a Comment:




    Proposal Discussion 
    Estimates | 2015-06-16 | Danny | #33643 |

    Design similar to her other account to keep branding consistent. Social media rebrand as well.


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: checked
    Questionnaire: 2015-07-01
    Site Download/Site Sucker: 2015-08-27
    Temporary Site: 2015-08-18
    Concept: 2015-08-11
    Approved: 2015-08-12
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-08-27
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products: 2015-09-02
    Status Cake: 2015-09-02
    Live Online: 2015-09-12
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire: 2015-07-01
    Concept: 2015-08-11
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-06-16
    2015-06-19
    Mobile
    Fluid Responsive
    2015-06-16

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2015-06-16

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2015-06-16 | Danny | Proposal Discussion Ordered

    Custom Gold


    Initial: Payments of $1,999
    Monthly: $49


    x Custom Design + Mobile + all default features

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: