Orange County Orthopaedics and Sports Medical Group

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    Satellite Site Estimate 
    Sales | 2017-08-30 | Justin | #83608 |

    Hey Justin
    Dr. Greenbaum with Orange County Orthopaedics (www.ocsportsmed.com)

    Wanted to find out the extent of services you guys offer. I was talking with a local distributor of mine about Stem Cell Therapy—He suggested a much larger scale media blitz to include a separate website specific to my Stem Cell Practice, along with blogging, facebook, instagram, twitter presence and upkeep etc.. I simply don’t have the time to blog, post photos and/or info on Facebook/instagram etc…

    Is this something you guys do —or have done—-or do you know of someone who does
    If you guys do stuff like this, do you have an example of a business or two that I can look at

    Thanks
    DrG

    ———————–

    Dr. Greenbaum,

    He is referring to a “satellite site”.
    What that really means is that you are creating a page with dedicated content geared towards Stem Cell Therapy.

    On that page, we can create a form for patients to fill out and get in touch with you regarding the service.
    You can also (which I highly recommend), apply for a vanity number so it is not connected to your actual website. Better for tracking purposes and so you will not be penalized by Google for having multiple websites.

    I can create a satellite site for you for $1,500 + $79/m.
    You can simply select a design within our gallery and I will gather content for you specifically for Stem Cell Therapy + Your Location for SEO purposes.

    If you wish to have Social Marketing, our company can manage and create postings for you for $500 + $119/m.
    We will gather topics based on the topics of your choice and the professional content writer will create a custom rich unique article to post to your blog and social medias on a monthly basis.

    Since there will be an integrated blog directly on your website, adding the rich content (Heavily SEO Focused), will add to your SEO for this site.

    Here are some examples of blogs in which we have done for other specialties:
    http://smilingkidsindy.com/category/blog/
    This practice is on the 1st Page of Google for Indianapolis Pediatric Dentist (competitive keyword).

    We will, of course, create content geared towards Stem Cell Therapy.

    Thank you,

    ————————————

    Okay–Thanks—
    Let me run this buy the other guy and see if this is what he was talking about—
    Definitely sounds like it—
    Thanks
    DrG


    2017-09-19 | justinn
    Hey Justin My main hold up right now is FIRST trying to confirm the direction of my current practice set-up---"Am I staying put here in Irvine and will I be remaining a solo practitioner"-----these are factors I have to "hash out" before spending additional money on the practice. Unfortunately, this decision is not an overnight one. I am currently in the process of looking over "All Options" for moving forward. Thanks for your patience and THANK YOU for all your suggestions and help to date. DrG
    2017-09-18 | justinn
    Emailed F/U
    2017-09-07 | justinn
    I think we're on the right track with what you sent---We're just trying to decide if now is the right time to start this campaign. I should know before the end of the month I hope Thanks DrG PS----If we are going to proceed I want to get together with you via phone or otherwise to dial in "exactly" what we're going for with this.
    2017-09-07 | justinn
    Emailed F/U

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    Client Upset 
    Complaint | 2017-01-17 | Justin | #67405 |

    Hey Justin,
    It’s Dr Greenbaum with OC Orthopaedics and Sports Medical Group. (www.ocsportsmed.com). I think it’s time to schedule a face-to-face meeting with you or phone conference if necessary. I’m extremely unhappy with where I sit on internet searches compared with my competitors. It’s pretty dismal to see that when I type into the search engine Irvine Orthopaedic Surgeon I show up on the mid 2nd page BUT ONLY because of healthgrades.com. I have competitors who work in offices 10 miles away (FAR away from Irvine) who get more acknowledgement than me. I’ve noticed that their vendor is used by many of my competitors and they all have a higher status than me.
    Please let me know how you would prefer to proceed.
    Thanks
    DrGreenbaum


    2017-01-17 | justinn
    Hey Justin, Just a note to say thank you for taking the time today to explain things to me so that I can now better understand. Appreciate that effort on your part. Have a good week. DrG
    2017-01-17 | justinn
    Dr. Greenbaum, Here are some key terms in which I have searched that you have 1st Page Ranking for. As you can see, you ARE getting exposure elsewhere. Yes, it is not for Irvine Orthopedic Surgeon but please keep in mind that most recently you had tried to tell google you were a Newport Beach Orthopedic Surgeon. It diluted your SEO for Irvine Orthopedic Surgeon. Now that I understand your concern and reviewed your site, I will make sure that the lacking keyword (Irvine Orthopedic Surgeon) will be implemented throughout your site. This DOES NOT guarantee anything but it WILL help with letting Google know that your site is about an Orthopedic Surgeon in Irvine. This should help categorize your site to the keyword you are trying to target. By doing so, it will take some time for Google to index the changes and update your ranking. Please keep in mind that, statistics have shown, about 400,000 websites are being submitted to the internet each day -- hence why it will not happen overnight. Thank you,
    2017-01-17 | justinn
    Okay---In fact, I'm now free anytime from this point on-- 949-451-1454---tell the gals who you are and I'm expecting your call drg
    2017-01-17 | justinn
    I will give you a call TODAY at 11:45am. I would like to get this situated for you ASAP. Our relationship is important to me and I will clarify everything regarding your rankings for a few keywords and what to do next when we discussed via phone. Will send you screenshots prior to our conversation for you to view. Thank you,
    2017-01-17 | justinn
    I can speak around 11:45am this morning but I have another meeting to attend at 12:30pm so time is somewhat limited. The alternative is tomorrow after 9am thanks for your timely response. drg
    2017-01-17 | justinn
    Dr. Greenbaum, It concerns me that you are unhappy. I would like to schedule a phone call with you today at your convenience for us to discuss in details regarding your site. What time would work for you? I've ran searches on a few keywords and will provide you screenshots to show you what we can do to improve and how to proceed forward. Thank you,

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    Website Edits closed
    Ticket: Website | 2017-01-17 | Justin | #67384 |

    Title Tags: Please make sure that Orange County Sports Medicine should be Irvine Orthopedic Surgeon

    Doctors Page
    H1: Your Irvine Orthopedic Surgeon
    H2: Doctor’s Name


    2017-01-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-18 | catherine.c
    Emailed doctor tags updated.
    2017-01-18 | developerbrijesh
    admin details not working please provide proper admin details
    2017-01-17 | catherine.c
    ocsportsmed.com/wp-admin
    user: admin101213
    pwd: =4En6xtU49nh8DmC

    Leave a Comment:




    Website Edit – Add testimonial closed
    Ticket: Website | 2016-08-25 | Justin | #57907 |

    Question
    Answer
    Name
    Rhiannon Spierkel
    Email
    rspierkel@hotmail.com
    Your Testimonial
    After years of running I ended up tearing my meniscus in June. My husband had a good experience with Dr Greenbaum for his broken clavicle several years ago, so it was an easy decision for me to visit his office for my knee. He explained my injury and what needed to be done, my problem, surgery had to take place within two days as I was traveling. His office jumped right onto getting me in that night for a CT scan to confirm the tear. His wonderful admin stayed late at the office the next day for me to fill out the necessary paperwork for the surgery the following morning. They all gave me the immediate service I needed to getting me back in the seat ready for the World Masters rowing in Copenhagen next week!


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    Past Due 
    Accounting | 2016-08-01 | Chandra | #56201 |

    Email past due $49 for web.


    2016-09-28 | chandra.t
    Doctor updated exp date via phone, paid past due.
    2016-09-23 | chandra.t
    Lisa called back to confirm CC with Dr. Greenbaum, she will call back.
    2016-09-21 | chandra.t
    LV.

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    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-07-22 | Alec J. | #55690 |

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    SEO (Notify Naveed) closed
    Task: Sales | 2016-07-20 | Justin | #55541 |

    Client wishes to cancel SEO – please see note below


    2016-07-20 | danny.n
    Ticket has been completed. Closing ticket.
    2016-07-20 | danny.n
    notified naveed.

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    Please Stop Charges (SEO) closed
    Task: Accounting | 2016-07-20 | Justin | #55540 |

    Client wishes to cancel SEO – they are no longer moving/working in newport beach


    2016-07-20 | chandra.t
    Stopped SEO charges.

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    Remove Keyword closed
    Ticket: Website | 2016-07-20 | Justin | #55539 |

    Please remove keyword “Newport Beach” or “Newport Beach Orthopedic Surgeon” anywhere on the site


    2016-07-25 | jan.s
    Removed "Newport Beach" or "Newport Beach Orthopedic Surgeon", closing task.

    Leave a Comment:




    Ranking Updates 
    Sales | 2016-07-20 | Justin | #55535 |

    May Report: 54
    June: 44
    July: 33


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    Contacted Client via Email (SEO) 
    Sales | 2016-05-26 | Justin | #52032 |

    Lisa,

    Happy Thursday!
    I just got back into the office as of right now.

    My team had informed me you called the other day regarding your SEO campaign in which you are currently doing with us. They had mentioned you wanted to cancel it..

    I strongly advise that you do not.
    Attached is the reporting showing you your highly improved ranking for “Newport Beach Orthopedic Surgeon”.

    As of April, you were not even in the top 100 — which is very normal because we originally started with Irvine, and then added Newport Beach (new location) which your website had no ranking for this location.

    I asked for an early reporting from my team and it appears that you are improving.

    Your ranking is getting closer to the first page.
    It needs more time for us to get you closer and closer.

    If you were to cancel, your investments and our efforts would go to waste.

    Please confirm if you are sure you want to cancel your SEO with us.

    Thank you,


    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-05-20 | Alec J. | #51619 |

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    add yelp closed
    Ticket: Website | 2016-05-19 | Catherine C. | #51536 |

    I was just noticing that we don not have a YELP badge at the bottom of the page of our website and we do find a lot of patients are finding us from Yelp. Can you add them to that?


    2016-05-19 | catherine.c
    Ticket has been completed. Closing ticket.

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    Please Send SEO Report closed
    Task: Sales | 2016-04-29 | Justin | #50036 |

    Please send to me when you get it.

    Client wants to see.


    2016-05-25 | danny.n
    Justin, you do know they only had this started not even for 2 months? They have to understand and be prepared at least 2-3 months. try to buy more time until the next report next week when naveed sends for May. Technically, tehre is only 1 report for them since it was started 1st week of april
    2016-05-25 | justinn
    Lisa Greenbaum - not seeing activity so don't think she wants to pay
    2016-05-24 | danny.n
    lets wait until naveed sends u the May report next week. Did he need it now cause he inquired?
    2016-05-24 | justinn
    Where are we with her?
    2016-05-02 | tri.l
    Ticket has been completed. Closing ticket.
    2016-05-02 | tri.l
    SEO is not in the 100

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    Website Edit closed
    Ticket: Website | 2016-04-20 | Justin | #49403 |

    I wanted to know if we can create a new tab for “New Technology” and put Adult Stem Cell Therapy as an option.

    Instead of having it under Patient Education. If we need more materials I will get the rep to send it over.

    Is that ok to change?

    Thanks!

    This is from Med Rebels re: Stem Cell Therapy information of the web site:

    And all our PPNs are welcome to use any of the content / language from our website (no need to reinvent the wheel), and they can plug in our MedRebels Patient Testimonial videos, which they can pull from YouTube (his web designer would know how to embed the video onto his website).

    I would also suggest in the “Patient Education” section they just have “Adult Stem Cell Therapy” instead of “Stem Cell Injection” and “Stem Cell Therapy”.

    One site I did mildly assist with content is Dr. Gallivan. (http://gallivanmd.com/)
    You can see he identifies “Adult stem cell therapy” as a tab under “New Technology” and a description of everything, which I pulled the content mostly from our MR content. He wanted to exclusively showcase that he uses the best technology for this therapy, so I gave him a Chris-Naivar-approved photo, so if Greenbaum wants something similar, he and/or his web designer would need to contact me directly.

    You also might want to let his web designer know that the mobile version of the website has some wonky things going on.


    2016-05-11 | catherine.c
    Hello Dr. Bradley Greenbaum, MD,

    Your ticket #49403 labeled -Website Edit- has been been updated.

    Content has been added to this page.
    http://ocsportsmed.com/education/irvine-stem-cell-therapy/

    Thank you!
    2016-05-11 | catherine.c
    Content sent by Sabrina: See email

    “Stem cells are already present within your body to help regenerate your tissues and induce healing when an injury occurs. But as we get older, we produce fewer stem cells and as a result, less effective healing. Scientists and physicians have made tremendous advances to make cellular therapy and tissue regeneration a reality in treating many diseases. Through regenerative medicine, a person can take advantage of their body’s innate ability to heal itself by using the healthy adult stem cells that can be found throughout the body. Laboratory and clinical research has shown that it is possible to use adult stem cells to restore lost, damaged or aging cells and effectively support tissue regeneration in the body, and it shows promise in the treatment of arthritic pain1, 2, 3, 4.

    In adults, stem cells are present within a variety of tissues and organs. The most common and richest source comes from your bone marrow, and your hip bone is one of the best and most convenient locations to withdraw bone marrow. Because the cells collected are from your own tissue, there is little threat of rejection.

    During an adult stem cell therapy procedure, Dr. Greenbaum will use a needle to withdraw bone marrow from your posterior Iliac crest (lower back area). A trained nurse or technician then uses an FDA-registered device and centrifuge to concentrate the adult stem cells and growth factors present in the bone marrow and provides the cells back to the Dr. Greenbaum for implantation into the targeted area(s).

    Every patient is different, and Dr. Greenbaum will carefully review your medical history and conditions to help determine if you’re a good candidate for an adult stem cell procedure.

    Contact our office today to schedule a consultation!

    1Pettine et al. Treatment of discogenic back pain with autologous bone marrow concentrate injection with minimum of two year follow-up. Intl Orthop 2016Jan;40(1):135-40. doi:10.1007/s00264-015-2886-4.
    2Hernigou et al. Biologic augmentation of rotator cuff repair with mesenchymal stem cells during arthroscopy improves healing and prevents further tears: a case-controlled study. Intl Orthop 2014 Sep;38(9):1811-8. doi:10.1007/s00264-014-2391-1.
    3Buda et al. One-step arthroscopic technique for the treatment of osteochondral lesions of the knee with bone-marrow-derived cells: three year results. Musculoskelet Surg 2013 Aug;97(2):145-51. doi:10.1007/s12306-013-0242-7.
    4Murphy et al. Mesenchymal stem cells: environmentally responsive therapeutics for regenerative medicine. Experimental & Molecular Medicine 2013;45(e54). doi:10.10388/emm.2013.94.
    2016-05-03 | catherine.c
    Emailed Sabrina for content. Marketing contact Lisa fwd me.
    2016-05-02 | catherine.c
    Left voicemail for Lisa.
    2016-04-26 | catherine.c
    Hello Dr. Bradley Greenbaum, MD,

    A new section has been created for New Technology > Adult Stem Cell Therapy. Please send us the content that you would like to place in this section.

    Thank you!

    Leave a Comment:




    Internal Edit closed
    Task: Website | 2016-04-12 | Chandra | #48784 |

    Please fix Jotform on Testimonials page as it is cut off.


    2016-04-14 | chandra.t
    Updated.

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    Slider Urgent closed
    Ticket: Website | 2016-04-04 | Chandra | #48131 |

    Lisa called regarding first slider announcing second location, clients are going to the wrong office. Please make it so that it is a split screen with both office addresses and change second to 2nd (bold) so that they may differentiate.


    2016-04-04 | catherine.c
    Hello Dr. Bradley Greenbaum, MD,

    Your ticket #48131 labeled -Slider Urgent- has been been updated.

    We have added both Irvine and Newport Beach locations to the slider.

    Thank you!
    2016-04-04 | catherine.c
    Ticket has been completed. Closing ticket.

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    center content closed
    Task: Website | 2016-04-01 | Catherine C. | #48107 |

    fix margins.


    2016-04-01 | catherine.c
    done. closing.

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    SEO (20 Hours) Note closed
    Task: Sales | 2016-04-01 | Justin | #48004 |

    Client would like to Optimize:

    – Newport Beach Orthopedic Surgeon


    2016-04-01 | chandra.t
    Home - 76, bradley-greenbaum-md/ - 71, irvine-orthopedic-office/ - 72, patient-education/ - 71
    2016-04-01 | chandra.t
    Sent order to Naveed and using SEO tool on my end. Currently Home page - 68, bradley-greenbaum-md/ - 68, irvine-orthopedic-office/ - 70, patient-education/ - 68

    Leave a Comment:




    New Order – SEO closed
    Task: Accounting | 2016-04-01 | Justin | #48003 |

    Advanced SEO (20 Hours): $500/m


    2016-04-01 | chandra.t
    Charged.

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    add key words to all pages closed
    Ticket: Website | 2016-04-01 | Catherine C. | #48000 |

    Newport Beach Orthopedic Surgeons


    2016-04-04 | catherine.c
    done. closing.

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    email changes closed
    Ticket: Website | 2016-03-31 | Catherine C. | #47880 |

    1. under “contact us “ can you please flip flop it so that Irvine is first then Newport Beach,,,Irvine is still our main office,,,,

    2. no Physical therapy is needed in the Newport Beach so can you omit that?


    2016-03-31 | catherine.c
    Ticket has been completed. Closing ticket.

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    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-03-29 | Alec J. | #47758 |

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    New Location Banner closed
    Ticket: Website | 2016-03-28 | Justin | #47698 |

    I’d like to see is some type of BANNER on the FIRST PAGE of the website that ANNOUNCES our NEW LOCATION in Newport Beach at the DISC Sports and Spine facility etc….. Not just a notation on the “Contact Us” or Schedule and Appt. tabs. IT NEEDS TO BE LIKE A GRAND OPENING eye catching deal on page 1 (at least for the next few months!!!)


    2016-03-29 | catherine.c
    closing... see other ticket.
    2016-03-28 | catherine.c
    I spoke to Lisa over phone Friday. We agreed on making a slider to promote location. Will email her slider for review before adding to website. I commented in ticket #47568.

    Leave a Comment:




    New Location Banner closed
    Ticket: Website | 2016-03-28 | Justin | #47697 |

    I’d like to see is some type of BANNER on the FIRST PAGE of the website that ANNOUNCES our NEW LOCATION in Newport Beach at the DISC Sports and Spine facility etc….. Not just a notation on the “Contact Us” or Schedule and Appt. tabs. IT NEEDS TO BE LIKE A GRAND OPENING eye catching deal on page 1 (at least for the next few months!!!)


    2016-03-28 | catherine.c
    duplicate. closing.

    Leave a Comment:




    Website Edit closed
    Ticket: Website | 2016-03-25 | Justin | #47568 |

    Hi We need to add Newport Beach, Orthopedic Surgeons to our key words and how can we announce the additional new office location at DISC ?

    Thanks
    Lisa

    Sent from my iPhone


    2016-03-29 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-03-25 | catherine.c
    talked to Lisa over phone. will create slider with building picture and additional location info. Email slider to Lisa for review before adding to site.
    2016-03-25 | justinn
    DISC SPORTS AND SPINE 3501 JAMBOREE ROAD SUITE 1250 Newport Beach,Ca 92660
    2016-03-25 | justinn
    You can create a drop down for jotform to choose what location patients can go to (irvine or newport beach) - add drop down for contact us to have 2 locations - duplicate the contact us page content but with the locations address and map - add newport address to footer

    Leave a Comment:




    Mobile Estimate & Video Estimate 
    Sales | 2016-03-24 | Justin | #47514 |

    Hi Justin,

    My name is Lauren Carter and I am the clinical business specialist for the stem cell company that works with Dr. Greenbaum. He gave me your email contact to talk to you about SEO, etc. We met with him the other night and he is wanting to ramp up his website a bit to have more presence in the stem cell and regenerative medicine world. If you wouldn’t mind taking a look at some suggestions we had and letting me know the cost before implementing them, as Greenbaum would need to approve that before moving forward. Our in house marketing team had the following suggestions below about the current website:

    As far as overall optimization:
    Not responsive to screen size. Google now penalizes for this. We suggest moving to a responsive theme or plug-in.
    No menuing. Lots of subpages and content but no way for user to easily nav from top menu.
    Select a keyword per page for which to optimize and make sure it is in the page title, header, content, meta description, etc.
    Consider creating more content related to terms patients search for, longer-tail SEO like stem cell injections orange county, treatment for hip pain, knee surgery alternatives, regenerative medicine, etc.
    Add more imagery to pages of site and add page keyword to image description
    Add video to site

    Regarding stem cell content:
    Add stem cell treatment as main section in top menu as well as a paragraph and link to the stem cell section on every applicable procedure where stem cells are an option.
    Link to www.medrebels.com

    Please let me know your thoughts and again Dr. Greenbaum will need to approve content and cost before moving forward. We may have to pick and choose in order to meet budget. Thanks so much for your help!

    Be well,
    Lauren Carter


    Leave a Comment:




    Please Contact Lisa (3/23/16) closed
    Ticket: Website | 2016-03-22 | Justin | #47416 |

    Client would like to make some additions to the site


    2016-03-25 | catherine.c
    see ticket #47568. closing.
    2016-03-23 | catherine.c
    left voicemail.

    Leave a Comment:




    SEO Estimate 
    Sales | 2016-03-16 | Justin | #47005 |

    Lisa,

    It was an absolute pleasure speaking with you earlier.

    As we had recently accessed your account with us, I’ve gone ahead and have authorized for my team to design & set up your Google Business Page for your practice and link it to your website.

    This will help you show up in 1 of 3 potential positions on the first page — the map listing.
    (3 Potential Positions on the 1st page are: Ad Section, Map Section, & Organic — in which I had explained to you).

    You had recently done Adwords with us in the past for 1 month.
    I had addressed that generally, you would need to do it for at least 2 months in a row to see a marketing pattern. Also, I had highly recommend to invest $1,000/m vs $300.

    The difference? $300 = $10/day of Marketing. Keywords on average generally would cost $6 for certain keywords. This is not a sufficient amount for you to see great results.

    My recommendation at this point would be to do 20 hours of going SEO on a monthly basis for your site — $500/m ($25/hr).

    This is more of a long term process in which we will work on getting your desired keyword to the first page of Google.

    On a monthly basis, my marketing manager will send you a reporting to show you how you are progressing on the 1st page of Google.

    For example:
    March: 2nd page, 3rd listing on the top for Irvine Orthopedic Surgeon
    April: 1st page, 10th listing from the bottom for Irvine Orthopedic Surgeon
    You will actually be able to type in the keywords and actually see the progress!

    Please do let me know if you wish to proceed with having us getting you new patients for your site!

    Thank you,


    2016-03-23 | justinn
    opened via sidekick
    2016-03-23 | justinn
    opened via sidekick
    2016-03-22 | justinn
    Hi Justin I am working at the office today but can talk better tomorrow. We wanted to know how soon we can get the website to say a change regarding the Newport Beach additional new office location. We also have noticed every time going onto the website it's on the physical therapy page and not changing is there anyway to fix that? We would like to add the word Newport Beach orthopedic surgeon to our search keywords we are strongly considering the additional fee for advertising and increasing S EO however not sure how many months until we see results? Thank you for your prompt response as always, Lisa Greenbaum Lisagreenbaum103@gmail.com Sent from my iPhone

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    Please Create/Claim Their Google+ & Link to Site closed
    Ticket: Social | 2016-03-16 | Justin | #46994 |

    Please have this set up and linked to their site.

    Thank you,


    2016-03-16 | sean.f
    This was cancelled bc it was offered to clients for free without authorization.

    Leave a Comment:




    Comp.Of Tickets&Feb2016promo emailed 
    Notes | 2016-02-24 | Alec J. | #45747 |

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    Add Keyword closed
    Ticket: Website | 2016-02-23 | Justin | #45683 |

    Stem Cell Therapy in Irvine

    Irvine Stem Cell Therapy

    Create a page for Stem Cell Therapy (add keywords above to Title Tags and Description)

    Put ” Coming Soon ” in the body paragraph


    2016-02-23 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-02-23 | catherine.c
    page created. closing and notifying doctor.
    http://ocsportsmed.com/patient-education/

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    Please Stop Adwords Campaign closed
    Tasks | 2015-07-21 | Justin | #35908 |

    2015-07-21 | chandra.t
    Paused campaign.

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    Please Stop Charges for Adwords closed
    Tasks | 2015-07-21 | Justin | #35907 |

    Lisa called and requested to stop the marketing – asked her why she wanted to stop & how has she been tracking – she said everyone who makes an appointment she asked where they came from – said they also werent showing high in the ad section – explained to her that if she had any concerns during the campaign – she should let me know so I can get intouch with the marketing team to resolve for her and that I originally advised to do $1,000k but since she is doing $300/m… $1k would have had more room to work with and more potential – she understands and said they were going to push for some marketing project but not doing it anymore and so they want to stop


    2015-07-21 | chandra.t
    Charges stopped.

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    Email to Doctor 
    Design | 2015-07-10 | Belinda | #35163 |

    Hello Dr. Greenbaum,

    My name is Belinda and I am the Creative Department’s manager and would like to welcome you to Optimized360. I see that now your website is live and visible to the public, that’s great! We’re excited to help you get more patients through the door.

    If you would like to speak to me regarding your website goals and what we can do to better market the site, please let me know. Or, if you simply have a question or concern, I am readily available as well. You can always contact me or anyone here at 1-800-997-9368 or email me directly belinda.t@optimized360.com.

    I would like to thank you again for choosing us as your website and marketing partner.


    Leave a Comment:




    Add to Patient Education tab closed
    Ticket: Website | 2015-07-09 | Olivia | #35112 |

    Add to Patient education tab..thanks!

    https://www.orthovisc.com


    2015-07-14 | rod.l
    Ticket has been completed. Closing ticket.
    2015-07-13 | developerbrijesh
    Done

    Leave a Comment:




    Add Trifold closed
    Ticket: Website | 2015-07-09 | Olivia | #35097 |

    can you link this to website under…..Patient Education/Stem Cell Injections…thanks!

    trifold
    2015-07-14 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Adword Activation 
    Marketing | 2015-06-30 | Danny | #34592 |

    Adword Activation Email was sent

    Targeted City/s: Irvine, CA

    Adword Description:

    Stem Cell Injection
    Advanced Treatment for Back
    Neck Pain & Other Orthopedic Issues
    OCSportsMed.com

    Keywords:
    (Please note the matching mechanism is setup to display several variations of the keywords below)
    These keywords below are approved and targeted based on the highest search volume terms.

    “orthopedic surgeon”
    “stem cell injection”
    “stem cell treatment”


    2015-06-30 | danny.n
    Dr confirmed to just start with $300 and see how it goes prior to increasing. Stated he is a solo doctor so funds are limited but understands the limitation of the keywords. Will touch base with him towards end of next month to evaluate and possibly increase.
    2015-06-30 | danny.n
    been going back/forth with dr via email following phone discussion with Dr. Greenbaum. Gave him quotes to increase based on the keywords he wanted to add along with revisions to the AD desc to emphasize more on what he actually does. Quoted Dr. to increase to $500 or $1,000/m based on the 2 set of keywords (1st set: "knee, shoulder pain & injury) and 2nd set (include list of his services). Explained to dr and Dr understands that the keywords he wanted is more generic which is targeted by other specialties such as Chiropracters, Physical therapy clinic & masseause). waiting on dr's response.
    2015-06-30 | danny.n
    Justin, see note below as an fyi.
    2015-06-30 | danny.n
    FYI (dr f): Dr. Greenbaum called following my adword activation email, very nice. wasn't aware he signed up for Adword but he stated if his wife Lisa authorized it, it is fine. I've verified with him that this was discussed between Justin and Lisa based on the notes in CP. Gave him overview that we had recommended ($1,000) but Lisa wanted to work with a lower budget first. Dr understood how it worked and the expectation involved if we are to reduce it like how it currently is. Dr stated he wants to focus more on Sports-related keywords cause thats what he does more than "stem cell" related keywords. He said he wants to promote it but it is not popular right now and not many will search. Explained to dr that we will have to increase the budget based on the keywords he will be sending over which dr completely understand why. Dr will also be wanting to revise the Ad to focus on those set of keywords, gave him the character restriction per row (title 25, desc 1st row 35, desc 2nd row 35).
    2015-06-30 | danny.n
    Justin, email was sent.

    Leave a Comment:




    FTP – Robot closed
    Task: Website | 2015-06-23 | Justin | #34332 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Please Charge Adwords closed
    Task: Website | 2015-06-23 | Justin | #34331 |

    Google Adwords: $300/m
    **IMPORTANT** Please make sure this is the first $300/m Charge for Adwords


    2015-06-24 | chandra.t
    Charged.

    Leave a Comment:




    Testimonials In Side Bar closed
    Task: Website | 2015-06-23 | Olivia | #34302 |

    Please remove the testimonials from the side bar. Client wants it copied and pasted into the actual testimonials page: http://ocsportsmed.com/testimonials


    2015-06-29 | developerbrijesh
    Done

    Leave a Comment:




    301 Redirects closed
    Task: Website | 2015-06-23 | Olivia | #34227 |

    Please do 301 Redirects for client in the htaccess file

    http://ocsportsmed.com/
    http://ocsportsmed.com/Home_Page.html
    http://ocsportsmed.com/DR.html
    http://ocsportsmed.com/Mark_Allen__MPT.html
    http://ocsportsmed.com/TESTIMONIALS.html
    http://ocsportsmed.com/INFORMATION.html
    http://ocsportsmed.com/uploads/NEW_FORMS_FOR_WEB.pdf
    http://ocsportsmed.com/uploads/WORKERCOMPLETE.doc


    2015-06-30 | belinda.t
    Please update this ticket.
    2015-06-29 | developerbrijesh
    Done
    2015-06-25 | belinda.t
    Olivia, I have sent this to developer, however it should have been completed when website went live.

    Leave a Comment:




    Testimonials In Side Bar closed
    Ticket: Website | 2015-06-17 | Olivia | #33769 |

    Please add the follow testimonials in the sidebar:

    Dr. Greenbaum is great. He diagnosed my problem and determined all the non-surgical possibilities for me to try in helping me with my recovery. He is very polite and listened to all my concerns and took the time to answer all of my questions very thoroughly. He is an athlete and a runner himself,so he understands the “weekend warriors” like me who are trying to stay in shape and feel great. I highly recommend this doctor!! Dave F.

    I had an injury from waterskiing and Dr. Greenbaum was able to see me the same day that I requested an appointment! The front desk was very professional. I only waited about 15min in the waiting area and Dr. Greenbaum took his time to talk to me and check my injury. He is very knowledgable and I know he understands knee injuries and how he can help me to get back out there and enjoy my active lifestyle. Scott F.

    I want to thank the wonderful professionals at the Orange County Orthopedics and Sports Medical Group. I had shoulder surgery and they were just fantastic. Even though it has been a short period since the surgery, I feel great and the constant pain is gone. I would like to recognize these individuals and Dr. Greenbaum for having such a kind and supportive team attitude. It takes a team to pull together and look good. With the help of Mark Allen in physical therapy, I felt that I had the best of care….which is hard to find in today’s mill factory style medical care! He is cut from a different cloth and takes the time to explain everything to you the way doctors should!

    I will be recommending your practice to my family and friends. Michelle S.

    Jason M.

    Dear Dr. Greenbaum thank you, I have been able to visit the rest of my family on the East Coast, and also enjoy the “sights”- Louise J.

    When I have my appointments with you I have so many concerns about my knee I’ve never said thank you. I knew I was with the right doctor by the confidence and kindness you showed me. You are a man of your word also.- Nancy D.

    Thanks a lot for an excellent procedure, and very professional pre and post-op care and attention.- Nitya K.

    Mark, Thank you for all the help. I don’t think I could have made it through all my injuries without you! Thanx!- Naomi M.

    Thank you so much for all your help with my IT band. I ran the surf city 1/2 marathon with little hip issues and beat my time by 11 minutes. I couldn’t have done it without you and your staff!- Neysa N.


    2015-06-19 | belinda.t
    Hello Dr. Greenbaum, MD,

    Your ticket #33769 labeled -Testimonials In Side Bar- has been been updated.

    We suggest that some of the testimonials be removed from the sidebar and added to the actual testimonials page as it is currently very long. We suggest to keep a limit of 3 shorter testimonials. Please let us know how you would like to proceed.

    Thank you!

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-06-17 | Olivia | #33768 |

    Hello Dr. Bradley Greenbaum,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): ocsportsmed.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: bbus@cox.net

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Medical Videos closed
    Tasks | 2015-06-15 | Olivia | #33610 |

    Please send client detailed quote on medical videos. She’s very intesterested and wants to know more about her options. Please reach out to Lisa

    lisagreenbaum103@gmail.com


    2015-06-15 | justin.n
    Ok no for now Sent from my iPhone

    Leave a Comment:




    Edits Per Client closed
    Tasks | 2015-06-12 | Olivia | #33538 |

    – Make Logo larger, there is too much white space
    – Slider with the man grabbing his knee replace the quote with “A.C.L. Reconstruction”
    – Office Page, remove office tour video and replace it with a slider of new office photos. I will forward it to you
    – Contact us page: create a table on the left with be “Orthopedics” with all the office information with the phone number listed first. Second box on the right will be “Physical Therapy” with all the office info and phone number listed first.

    Let me know if you have any questions!


    2015-06-15 | mitchell.g
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Follow Up 
    Design | 2015-06-11 | Olivia | #33478 |

    – Got the domain from Dr. Greenbaum, and showed Lisa how to check the website. Scheduled a meeting for tomorrow Friday, June 12 @ 3 to go over changes.


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-06-10 | Mitchell G | #33420 |

    Hello Dr. Greenbaum,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): ocsportsmed.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: bbus@cox.net

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    As-is Website closed
    Tasks | 2015-06-08 | Olivia | #33230 |

    Please review the “website notes” in the cp notes below.


    Leave a Comment:




    Website notes. 
    Notes | 2015-06-03 | Olivia | #32990 |

    Client chose the elineortho.com theme from gallery. Please personalize the website with the client’s practice information. I’ve added some images from the client, you can find it in the mac server design>projects>greenbaum_greg>client

    Notes: Use sporty images for the flash
    4 Circle buttons should be: Orthopedic Surgery, Physical Therapy, Patient Education and Contact Us. Please choose appropriate pictures.

    Office hours
    Mon to Friday
    8am to 5pm

    Office 1-949-451-1454
    Fax 1-949-451-1452

    Physical therapy hours

    Mon 6:30am to 6pm
    Tues 10:30am to 2:30pm
    Wed 6:30am to 6 pm
    Thursday not in
    Friday 6:30am to 6pm

    Physical Therapy office 949-861-4108
    Fax 949-861-4109

     

    There are 5 associations logo in this client folder .

    1) AAOS  (American Academy of Orthopaedic Surgery)

    2) AANA  (Arthroscopy Association of North America)

    3) AAOSM (American Orthopaedic Society for Sports Medicine)

    4) OCMA ( Orange County Medical Association)

    5) OC Blues (OC Blues FC Soccer Team)

    Couldn’t find a Logo for the California Orthopaedic Association (COA) but I belong to that one as well. (Maybe we can create a smile text logo for “COA”) 

    Migrate information from his current site:

    http://ocsportsmed.com/INFORMATION.html

    http://ocsportsmed.com/TESTIMONIALS.html


    Leave a Comment:




    Follow Up 
    Notes | 2015-06-01 | Olivia | #32816 |

    Emailed client a welcome email and introduced the gallery to her. Will call her today at 1pm PST

    6/2 : Client is interested in http://elineortho.com. Waiting on her confirmation


    Leave a Comment:




    Design Notes 
    Design | 2015-05-29 | Justin | #32758 |

    https://emr.mdsynergy.com/prognocis/emr0871ClinicIndex.html

    This is their EMR patient login portal


    Leave a Comment:




    Adwords Order – $300/m closed
    Tasks | 2015-05-29 | Justin | #32740 |

    Orthopedic Surgeon
    Irvine, CA 92618

     

    Client will be promoting Stem Cell Injection and would like to utilize this keyword.
    Said it’s a great buzzword within the speciality field.


    2015-06-30 | sean.f
    Sorry, they don't freaking have 110V outlet here, can not charge my Mac! Had to do it via mini iPad Logmein, haha kind of messy, it's done now. I added orthopedic surgeon as well
    2015-06-29 | danny.n
    also, i noticed you didn't update the products tab and also you had set this up in the VIP 2 campaign, had a hard time locating it.
    2015-06-29 | danny.n
    Dr. Fahimi, can you please add "orthopedic surgeon". I spoke to justin regarding his client and dr understands that this is a lower budget than what justin had quoted which was a minimum of $1,000/m for his specialty and area. if you need to reduce the coverage to include this, please do so. Dr stated he focuses more on Stem Cell as a service over other ones that typical Orthopedic surgeons do. OVerall, this is a reduce budget from what Justin had quoted and understands the limitation. Let me know before i send activation email. Thank you.
    2015-06-29 | justin.n
    Danny, please send activation email once keywords are confirmed and to send to client
    2015-06-27 | sean.f
    ad setup and activated

    Leave a Comment:




    New Order – Silver Package closed
    Tasks | 2015-05-29 | Justin | #32739 |

    Design As Is: $1,500 + $49/m (Okay to charge)
    Google Adwords: $300/m (Please wait for Justin before charging Adwords)


    2015-05-29 | chandra.t
    Charged and sent invoice.
    2015-05-29 | justin.n
    Please send invoice once done. Thank you

    Leave a Comment:




    Marketing Estimate 
    Estimates | 2015-05-29 | Justin | #32736 |

    Ordered via Phone


    Leave a Comment:




    Website Estimate 
    Estimates | 2015-05-27 | Justin | #32679 |

    Lisa called back – very nice and sweet – she is in her 50’s – it’s her husbands practice – she realizes its the internet age and said her husband will listen to what she wants – she is very embarrassed of her website – told her it wasn’t as bad as others i’ve seen but told her I am very confident we can re-vamp it well – she said she really likes our designs – interview 3/4 other companies – they are on a budget – told her to re-vamp the website – I am optimistic because dentist in irvine vs orthopedic surgeon in irvine – competition is less – she will talk to her husband – went briefly over adwords for the future – sending proposal

    Lisa-Greenbaum
    2015-05-29 | justin.n
    Had a very long conversation with lisa - playing phone tags - she is very nice - likes our company alot - went over adwords & website design - she is comparing us with marketing360 - she is potentially doing marketing for $200/m to $300/m with adwords with us too - she likes us - her husband picked his own too - so they are comparing us with eachothers pick
    2015-05-28 | justin.n
    Can I call 1 or 2 clients?
    2015-05-28 | justin.n
    Lisa called back again - they want to make a decision today - had a few questions she wanted to ask - how we are different - marketing - what comes wit the pricing etc - will send her to our google+ page for them to view
    2015-05-28 | justin.n
    Lisa called back - turns out i was given the incorrect email - it was lisa without the lisasgreenbaum...
    2015-05-28 | justin.n
    Lisa filled out another form saying she did not get the email

    Leave a Comment:




    Initial Contact 
    Leads | 2015-05-27 | Justin | #32676 |

    LM for lisa

    $500/m investment for adwords perhaps for irvine or tustin
    See if they have a website: probably go with silver to keep things cost effective and at a cost minimum


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site: 2015-06-09
    Concept: 2015-06-09
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-06-15
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2015-06-23
    Update Other Products: 2015-06-17
    Status Cake: 2015-06-11
    Live Online: 2015-06-19
    Analytics Setup: 2015-06-19
    Analytics Report or Jetpack Setup: 2015-06-19
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2015-05-29
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-05-29

    Mobile
    Fluid Responsive


    Videos


    Marketing
    2015-05-29

    Reputation


    Facebook


    Google Plus


    Blog


    SEO
    2016-04-01

    Logo


    SPK

    DC

    Email
    2015-05-29

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2015-05-29 | Justin | Marketing Estimate Ordered

    Google Adwords


    Initial: Payments of $0
    Monthly: $300/m


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2015-05-27 | Justin | Website Estimate Ordered

    Silver Package


    Initial: Payments of $749
    Monthly: $49/m


    x Silver: Reg. $2,000 + $49/m ($500 Off Initial)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Lisa-Greenbaum

    COMMENTS:

    2015-05-29 | justin.n
    Had a very long conversation with lisa - playing phone tags - she is very nice - likes our company alot - went over adwords & website design - she is comparing us with marketing360 - she is potentially doing marketing for $200/m to $300/m with adwords with us too - she likes us - her husband picked his own too - so they are comparing us with eachothers pick
    2015-05-28 | justin.n
    Can I call 1 or 2 clients?
    2015-05-28 | justin.n
    Lisa called back again - they want to make a decision today - had a few questions she wanted to ask - how we are different - marketing - what comes wit the pricing etc - will send her to our google+ page for them to view
    2015-05-28 | justin.n
    Lisa called back - turns out i was given the incorrect email - it was lisa without the lisasgreenbaum...
    2015-05-28 | justin.n
    Lisa filled out another form saying she did not get the email
    Leads | 2015-05-27 | Justin | Initial Contact


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: