Downie Family Dentistry

Jared Rice sent an email and filled out the jot form for price inquiry on a new website. I have sent an email along with the proposal for promotion on free monthly whole 2018 (select and connect).

We are unable to access the website editor and we need to make some pretty significant changes and additions. We’ve attempted to update our profile to remove all of the outdated information. If possible, we need this information immediately. Thanks!

Jared chatted with us on our website and asked the following, please get back to him and doctor.

What is the process to resetting the user name and password for a website editor?

The plan that the business has is the 99$ a month plan could you send a list of services that come with this plan? In that list, would there be any way to implement coding and how long would that process take?

Client does not have social media but saw a page created under “social@optimized360.net”

Email past due $99 for web.

Please move the video to vimeo and re-add it to the home page slider area.

Shannon Martin called requesting to transfer out domain.

Generated code: EW47:3@6BO/744H7

Forwarded him authorization email from GoDaddy.

Email past due $99 for web.

Spoke with Shannon – said they want to cancel everything – possibly looking at other vendors – is the office manager – told him I can reduce his monthly fees for him – he liked that better and will look at other options

Please cancel BRC, Archive it and remove links from site

Client’s accounting should only be $99/m

Missed called. Possibly cancellation, please call Shannon 560-402-5885.

https://www.dropbox.com/s/gd034bf1hhj9cnd/shutterstock_v1924150.mov?dl=0

remove black and white slider photos in homepage slider. Use this video footage in place.

please change “acedemic’ on the homepage to “academic”. Thanks

Go ahead and find a video for me if you can ( I am accepting and agreeing you to charge my account the $300 for the service). I just really like the look. And I agree, it would be a good addition. Thanks!

Check out the website http://www.osstell.com/
Do you think that my homepage could more closely match this style (the fast video, it is so clean!, everything is kind of focused around the center of the page from top to bottom, I REALLY like this style. Let me know what you guys can do. Thank you!

Can you please copy the recent facebook activity;
the new event,
the job postings,
and the video with constuction under way in the news/updates section to the website and google page,

Also, can you add to Dr. Will Downie’s bio that;
#1)a member of the American Acedemy of Implant Dentistry
#2) member of the American Orthodontic Society
#3)received an award for one of America’s Best Dentist 2015 in the fields of Implant, Cosmetic and Family Dentistry
#4) certified in adult oral conscious sedation through DOCS regulatory institution
#5)Finished first in his graduating dental school class from Indiana University School of Dentistry
#6)Downie Family Dentistry was one of the 3 winners from the Fort Wayne Newspapers Readers Choice 2016, category Health – Dental Office

1. copy all of the 5 star reviews from Facebook to BRC

2. I posted a status on Facebook where I get interviewed by a local radio reporter. Please take all of that and put it into the section describing “about Dr. Will”
Also, make sure all of the information updates; prices, pictures (except the cartoon pics) on the Facebook page and posted updates, statuses, etc… gets transferred to the Website

Please contact Dr. Downie with any questions.

ORIGINAL TICKET:
Please take as much of the new information on the Facebook page and copy it over to the website and the google homepage. For example, copy all of the 5 star reviews to the website and google page, go through all of my recent statuses and copy relevant information into the website and google homepage. For example, I posted a status on Facebook where I get interviewed by a local radio reporter. Please take all of that and put it into the section describing “about Dr. Will”. Also, make sure all of the information updates; prices, pictures (except the cartoon pics) on the Facebook page and posted updates, statuses, etc… gets transferred to the Website and also the Google homepge. Thanks!

Will

You successfully Updated one of the 4 categories to “Orthodontics and TMJ disorder treatment”. Could you please Reword the category to “Orthodontics and TMJ Disorder Treatments”. Then, when that tab is clicked, do not then open the page concerning same day Root canal therapy. Please, after clicking the tab “Orthodontics and TMJ Disorder Treatments”, open a new created page that talks about Orthodontics, clear aligners and TMJ disorder treatment options.

Also, please remove “safe same day root canals” from the side bar menu on the left side of EVERY page and change the title to “Orthodontics amd TMJ Disorder Treatments”. Also, then please change it so this tab also redirects to the newly created orthodontics, clear aligners and tmj disorder treatment options.

Please do this for the mobile and desktop versions of the site. Thank you.

Change it on any pages that have the link to call the office to actually have the link call (260)749-1940. The link is broken on some computers and on others it calls a different number. Thank you.

Instead of the category that says “Same day root canal therapy”, I want to change it to “Orthodontics and TMJ disorder treatment” on both the desktop and mobile sites please. Also, I want to change the office hours to Mon-Thursday 8-5 with Friday and Saturday by appointment. Thank you!

On every page, the left toolbar offers you links to other pages. Can you change the link that says “OCO Biomedical Implants” to say “Expertise with Dental Implants”. Obviously, change this on both the desktop and mobile websites. Thank you!

Please align doctors photo correctly so the text wraps around his photo….

Replace reviews button with his Business Review Central Page:http://businessreviewcentral.com/downiefamilydentistry/

Pls link http://businessreviewcentral.com/downiefamilydentistry/ to the “review” tab

Danny, please have naveed work on the SEO for this account (360Shield Plan)

I’d like to get screenshots of his Ad (he said he is not showing up)

also ad description and keywords we are utilizing

Please set up listing (Show Justin Afterwards)

– He has reviews on Facebook as he mentioned
– Please replace reviews link with businessreviewcentral.com when done

360Shield Plan: $300/m

There are some problems with the website:

1) neither the mobile or desktop version of the home screen fade between the 3 different pictures, could someone please fix this.

2) on the home screen, the “Blended Specialty Dentistry” Font is wacky, someone must’ve changed it, could someone please change it back to the previous font.

Almost every page of the website is littered with these blue fonted, double underlined words and phrases. Can someone please go through every page and fix those?

from email 1/17:

https://www.youtube.com/watch?v=d4V3qheys0s
Please add the video mentioned above as the first video on the page that links from BOTH

1) on the Home Screen, the “Dental Implants” link,
2) on any other page, on the left sided links, the “OCO Biomedical Implants” link,

Please place the video right underneath the banner that says “OCO Biomedical THE NEXT GENERATION OF DENTAL IMPLANTS” and above the text “this video shows a sample of an implant retained denture…”.

Thanks-

will downie, dds

SEO. Rep. only

1/13 email from dr.
OK, I found this video on youtube, INCREDIBLE…..
https://www.youtube.com/watch?v=d4V3qheys0s
regards-Will Downie

NOW, when I hit the implant page on homepage or on OCO biomedical implant side tag nothing comes up. And when you go into services and hit implants, I want it to link to OCO biomedical implants page. Please delete all the bullshit about mini implants. And find material on normal size dental implants to restore 1 tooth. or an implant retained bridge. fix ASAP please

SEO, Rep only

I went to the website just to double check on the links and the following 3 clicks including; “Dental Implants”, “Digital Same Day Crowns”, and “same day root canal therapy” all lead to a broken link that says:

“This webpage has a redirect loop,
err_too_many_redirects”

Please fix ASAP please!

there is a typo on the mobile website page “services” and it says ‘patients who visit a general dentist in can’… grammatical error, and am I able to adjust mobile website content through the optimized 360 login portal,
Thanks!

Spoke with Dr Downie – very very nice – he likes what he hears regarding the marketing after I explained how well he is doing and the benefits to keep it – expressed to him he should provide some call to action for new patients since all his is referrals only right now from what he is tracking

Chandra, please send his display text of his campaign and how many characters allowed per line.
Potentially Dr William will modify to test out New Patient Specials

“Hey Mitchell!

I am in the progressing of working on the website from my end and feel like I finally have a good grasp of it so thank you! Something I need you guys to fix is that when you go to the home screen sometimes it rotates between the 3 pictures and sometimes it doesn’t, especially if you navigate to a different page then go back to the home screen it does not rotate between the 3 pictures. Help! Thank you…”

See Note Below

– Need last 3 months

Also Mitchell, please clean up any grammatically/tense mistakes I make on any of the pages, bill me for the time and effort. However, please tell Justin the google adds aren’t working and I don’t want to pay a monthly fee of $500 for something that does not work. Regards! (PS-tell Justin I do not have time to promote people to liking my google page and any ideas would be great….)
-Will

Some of the inner pages are missing it – check the main menu buttons

Hello Dr. Downie,

Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username (your domain): downiefamilydentistry.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: wdownie98@gmail.com

MAKING CHANGES

Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

1. Add the following lines to the end of the robots.txt file:

User-agent: ia_archiver
Disallow: /

FLUSH CACHE in wordpress after the changes have been made.

2. Complete 301 Redirects from previous site

3. Compress theme images and uploads folder.

Hello Dr. Downie,

Congratulations! Your website (downiefamilydentistry.com) is now live and visible to the public.

We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

LOGGING INTO CONTROL PANEL

Login via your member login page: www.optimized360.com/controlpanel

Username (your domain): downiefamilydentistry.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: wdownie98@gmail.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you!

Please call Dr. to get website live ASAP and add a few more elements (pictures and content) – the website looks ready for the most part so lets get it up and make changes after – client is aware – NOTIFY JUSTIN ONCE LIVE

https://plus.google.com/110249960752030780057/about – need to update better
We need to add additional information as possible and add header image and link website.

Google Adwords: $500/m

New Haven, IN 46774

Client wants to target Fort Wayne & New Haven.
Please send client list of keywords and client may suggest some of his own.

5 Miles from Fort Wayne (250k Pop)
New Haven (15k Pop)

Adwords Estimate: $500 (min)
Client has list of keywords

https://plus.google.com/110249960752030780057/about – will update better

SpyFu for Fort Wayne

http://www.spyfu.com/overview/domain?query=fortwaynefamilydentist.com (top listing on right column) – $800/m

http://www.spyfu.com/overview/domain?query=afdent.com (competitor) – $4k/m

http://www.spyfu.com/overview/domain?query=mykoolsmiles.com (multiple Locations) $100+/m

Change the wording on the website according to the attached images. Add new logo as well.

Hello Dr. Downie,

Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username (your domain): downiefamilydentistry.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: wdownie98@gmail.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

I have sent the client a follow up email to get development approval.

Hello Dr. Downie,

Here is some of the revisions discussed with Lindsay to change the background color.

Here are the revisions discussed with Lindsay. Let me know what you think.

Hello Dr. William Downie DDS,

Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

Thank you and let me know if you have any questions!

Hello Dr. Downie,

Welcome to Optimized360!

My name is Mitchell and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

*Please Login to Control Panel (www.360controlpanel.com)
*(Feel free to contact me if you need any assistance logging in)

You can find the Design Questionnaire in the welcome box.

After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

I look forward to working on this design with you. 

Thank you!

Please set up Google+ & verify.
https://plus.google.com/103445027038605553320/about?hl=en

Listing currently has many incorrect information.

Website: $125 + $50 ($2,500 + $50/m)
Mobile: $25 + 29/m ($500 + $29/m)
Dental Videos: $25 + $20/m ($500 + $20/m)

(Breakdown)

1st 20 Payments: $175 + $99/m = $274/m
After 20 Months: $50 + $29 + $20 = $99/m

Lindsay called back – very nice – went over how our company works – went over the Gold Package – she is looking at other companies as well – told her match and beat by 10% – she said she will be in contact with us instead when I asked her when we could touch base again – space out the follow ups – she said everything sounds great and is what they are looking for when i asked for feedback – sending proposal

LM on Lindsay’s extension

5 miles from Fort Wayne – 15k Pop