DMD Endeavors LLC

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    Start Cancellation







    Cancel Products closed
    Task: Website | 2017-09-19 | Belinda | #88549 |

    Please cancel all products.


    2018-01-30 | chandra.t
    Removed from StatusCake and Analytics.
    2017-10-05 | catherine.c
    domain fwd to optimized360. no videos, removed forms.
    gallery post needs to be removed. Currently do not have access.
    2017-09-28 | belinda.t
    Please make site private and/or shutdown jotform. Client does not want to receive inquiries.

    Leave a Comment:




    Cancel Account closed
    Task: Website | 2017-09-19 | Belinda | #88546 |

    Please cancel entire account. Dr emailed to remove site.

    Hello Belinda,
    I hope things are well with you guys.
    Can you please officially take ketamine clinic offline? We are still getting quite a few inquiries but we don’t have the time to keep the business going.
    Thank you guys so much for all your help– should we start another venture, we will reach out again.
    Best,
    Dr. Danish


    2017-09-19 | chandra.t
    Charges stopped.

    Leave a Comment:




    Pause Monthly Charges closed
    Task: Accounting Tasks | 2017-05-16 | Belinda | #75731 |

    Doctor wanted to cancel account but suggested that we keep the site open for SEO reasons and hold off on the charges until September. Please pause charges until his cycle in September.


    2017-05-16 | chandra.t
    Paused monthly fee, recurring resumes 9/29/17 $78 for web.

    Leave a Comment:




    Social Media Account Moved 
    Notes | 2017-05-02 | Belinda | #74825 |

    optizign2


    Leave a Comment:




    Telephone Number Change closed
    Ticket: Website | 2017-04-03 | Belinda | #72790 |

    Please change all main office number to 215-588-1260


    2017-04-04 | catherine.c
    emailed completed.
    2017-04-03 | sanjay.d
    Number updated.

    Leave a Comment:




    Continue Charges closed
    Task: Website | 2017-03-29 | Belinda | #72528 |

    Please continue charges. Doctor emailed to turn back on.


    2017-03-29 | chandra.t
    Reactivated charges $78/m for web.

    Leave a Comment:




    Stop Charges : CAncellation closed
    Task: Website | 2017-03-20 | Belinda | #71832 |

    Please stop charges as of today. Client is cancelling entire account.

    “Hey Belinda,
    We’re moving on to other ideas– so please officially shut down the kcofp.com website for me.
    Thanks,
    Dr. D”

    Asked if our services were the issue and dr response “No, not at all. We are closing the business due to lack of revenue!”


    2017-03-20 | chandra.t
    Charges stopped.

    Leave a Comment:




    Cancel Entire Account closed
    Task: Website | 2017-03-20 | Belinda | #71831 |

    Please remove all products associated with account.


    2017-03-29 | belinda.t
    stop cancellation.

    Leave a Comment:




    ReOpen Account closed
    Task: Website | 2017-03-09 | Belinda | #71072 |

    Doctor emailed to keep the account open until further notification.

    He’s restructuring the business for the next few weeks.


    2017-03-09 | chandra.t
    Reactivated charges, please remind Dr. Danish, he will have to cancel before 3/21/17 or will be charged.

    Leave a Comment:




    Cancellation closed
    Task: Accounting | 2017-03-06 | Belinda | #70888 |

    Please stop all charges effective 3/18. Doctor emailed to confirm.


    2017-03-06 | chandra.t
    Charges stopped.

    Leave a Comment:




    Cancellation closed
    Task: Website | 2017-03-06 | Belinda | #70887 |

    Dr Danish emailed to cancel this website as of 3/18. Scheduled to remove on 3/20 (monday)


    2017-03-09 | belinda.t
    Doctor decided not to cancel the account until further notice. Will open a new ticket. See note above.

    Leave a Comment:




    Login Credentials closed
    Ticket: Website | 2017-01-25 | Belinda | #68025 |

    Send client login credentials.


    2017-01-26 | catherine.c
    logins resent. originally sent 1.18.17

    Leave a Comment:




    Home Page closed
    Ticket: Website | 2017-01-25 | Belinda | #68022 |

    Can you have the text at the top of the first page (above the “learn more” button) say

    Dr. Danish and Dr. Kelly specialize in the use of ketamine infusion for depression, certain anxiety disorders, PTSD symptoms, chronic headaches, and certain pain disorders.


    2017-01-26 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-01-26 | catherine.c
    emailed doctor completed.

    Leave a Comment:




    Duplicate Design Quote 
    Leads | 2017-01-09 | Danny | #66772 |

    “Hello Belinda,
    What kind of deal can you give us on a site identical to the one we have now (but different street address and different web address obviously)?
    Thanks,
    Dave”


    2017-01-09 | danny.n
    waiting on dr's response for domain name, practice name, address & ph # so i can setup the account.
    2017-01-09 | danny.n
    "Happy New Year to you guys too! Ok, more than I expected but you guys have done good work so let's do it. Sooner the better. When can you get it done by? Best, Dr. D"

    Leave a Comment:




    add a page closed
    Ticket: Website | 2016-12-15 | daviddanish@gmail.com | #65401 |

    Could you please ad a basic text page (“Pricing” in links bar at top of page, between “About Us” and “Contact”) w the following:

    Pricing

    Each infusion is $450.

    We are the lowest priced ketamine clinic in the region and, to our knowledge, the country. This cost includes everything including the physician evaluations, intake, IV supplies, nursing, and the price of the medicaton. There are no hidden charges or fees.

    (“Contact Us” Box below)


    2016-12-19 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-16 | developerbrijesh
    We have create pricing page with content and added in menu between about and contact please check

    Leave a Comment:




    Phone number change closed
    Ticket: Website | 2016-12-07 | daviddanish@gmail.com | #64661 |

    Every where on the site you see 215-588-1260 can you please change that to: 215-302-0205


    2016-12-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-12-07 | developerbrijesh
    we change the phone no. done please check.

    Leave a Comment:




    Delete “home visits” closed
    Ticket: Website | 2016-11-11 | daviddanish@gmail.com | #62997 |

    Please delete “home visits” and the home visits page. THank you


    2016-11-11 | catherine.c
    Hello Dr. Dave Danish,

    Your ticket #62997 labeled -Delete “home visits”- has been been updated.

    The home visits page was created but was not linked to the site. We have deleted the page from the editor view of the site.

    Thank you!

    Leave a Comment:




    “Home Visits” page content closed
    Ticket: Website | 2016-10-26 | daviddanish@gmail.com | #61996 |

    Simple page with text that says:
    “Home Visits are available” in larger font. Then below that:

    “We recognize that some patients are unable to come to our clinic due to physical, psychological, or time constraints. We do offer home visits. Contact us today for more details.”


    2016-10-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    replacing “Patient Forms” with… closed
    Ticket: Website | 2016-10-26 | daviddanish@gmail.com | #61995 |

    Could you replace the “Patient Forms” link at the top of each page with “Home Visits”
    I will send some text of what the home visit page should say separately.


    2016-10-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Change Dr. Peter Kelly closed
    Ticket: Website | 2016-10-26 | daviddanish@gmail.com | #61994 |

    On front page towards bottom (our pictures on front page)– Dr. Peter Kelly should say “Peter Kelly, DO”


    2016-10-26 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    link doesn’t work closed
    Ticket: Website | 2016-10-26 | daviddanish@gmail.com | #61993 |

    On the http://kcofp.com/about-ketamine/ page there is a “Click here…” adjacent to the “Your First ketamine infusion” that goes to a page that isn’t correct. Are you able to link it to the FAQs page, question #10?


    2016-10-31 | catherine.c
    Hello Dr. Dave Danish,

    Your ticket #61993 labeled -link doesn’t work- has been been updated.

    We are able to link to the FAQs page, but unfortunately due to coding and functions on the website, we would not be able to link directly to #10 in the FAQs.

    Thank you!
    2016-10-27 | developerbrijesh
    We Have Link Click Here To Faq Page But It Is Not Possible To Link #10
    2016-10-26 | catherine.c
    Please link "Click here" to this page with anchor/bookmark tag to #10 in the accordion.
    http://kcofp.com/faq/

    Leave a Comment:




    facebook link closed
    Ticket: Website | 2016-08-27 | daviddanish@gmail.com | #58044 |

    Please attach this page to the facebook link:
    https://www.facebook.com/search/top/?q=ketamine%20clinic%20of%20philadelphia


    2016-08-29 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Patient Forms Page closed
    Ticket: Website | 2016-08-27 | daviddanish@gmail.com | #58043 |

    Just have the title “Patient Forms” and below that, have
    Please note that you’ll need the latest version of adobe acrobat to download all patient forms. (make adobe acrobat a hyperlink)
    And then have “Coming Soon”– delete the rest of the text please


    2016-08-29 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    change to first quote on front page closed
    Ticket: Website | 2016-08-25 | daviddanish@gmail.com | #57962 |

    ketamine infusion……depressive symptoms in hours (within hours)


    2016-08-25 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    home page bottom text closed
    Ticket: Website | 2016-08-25 | daviddanish@gmail.com | #57961 |

    Ketamine infusion is a fast and ef-fective (weird dash there) way to treat patients with depression, certain anxiety disorders, and PTSD symptoms that have failed previous treatment. It also (delete “also”) can be effective for those suffering from fibromyalgia. Ketamine infusion works quickly, effectively, and with few known side effects.
    (add space here)
    Please look at our Frequently Asked Questions for answers to most questions. (reword: for more information).


    2016-08-25 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    phone number at bottom of page closed
    Ticket: Website | 2016-08-25 | daviddanish@gmail.com | #57960 |

    Please add dashes to the phone # so it’s easier to read (2155881260 = 215-580-1260)


    2016-08-25 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    text at top of home page closed
    Ticket: Website | 2016-08-25 | daviddanish@gmail.com | #57959 |

    Please type “Dr. Danish and Dr. Kelly.” Not “Drs. Danish and Kelly”


    2016-08-25 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    change the contact us box text closed
    Ticket: Website | 2016-08-25 | daviddanish@gmail.com | #57958 |

    Is it okay for our staff to call you and leave a voicemail with information pertaining to your condition and our treatment?l
    (remove “I” typo at end)


    2016-08-25 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add a link on the front page closed
    Ticket: Website | 2016-08-25 | daviddanish@gmail.com | #57912 |

    For the “How does the whole process work?” section in the middle of the front page, underline & hyperlink the “this page” part of the “We have created an easy yet thorough process to ensure that you are a good fit for ketamine infusion. Please visit this page for the overview of the process”


    2016-08-31 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    “Learn More” link not working closed
    Ticket: Website | 2016-08-25 | daviddanish@gmail.com | #57911 |

    The “Learn More” link on the front page doesn’t work: Should go to the 2nd page (process overview page)


    2016-08-25 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Support pages change closed
    Ticket: Website | 2016-08-24 | daviddanish@gmail.com | #57855 |

    The contact us box (and the text next to it) on the support pages is causing confusion b/c people go to those pages and keep seeing just the contact us box– they don’t scroll down to see the actual content (such as FAQs, etc.). Any ideas?

    My idea is to get rid of that background picture (mountains) and to move the contact us box to the bottom of each of the support pages (keep everything where it is on the front page!).

    We would of course need a links bar on each of those support pages but, for now, there would be no image b/c that mountain one is just too tall.


    Leave a Comment:




    Anna Called (Email & Jotform) 
    Design | 2016-08-22 | Marvin A. | #57687 |

    Was asking about accessing her email at home through her laptop. There were a few misunderstandings as to what email software she uses. I then prompted her to use the workspace portal email.godaddy.com

    She was able to access her email. She asked to update the form to send to her email “anna@kcofp.com”. I added her to the one available form on jotform “kcofp.com – contact us(new)”

    Verified working while on phone with her.


    Leave a Comment:




    Problem with emails closed
    Ticket: Technical | 2016-08-19 | shelby.k | #57552 |

    Anna Called in she said they have had an issue before with email not working and it is not working again — anna@kcofp.com is not working — phone number to reach anna at is 267-464-5103


    2016-08-23 | catherine.c
    Anna called again. Marvin helped her. Closing.

    Leave a Comment:




    add a link closed
    Ticket: Website | 2016-08-16 | daviddanish@gmail.com | #57342 |

    Can you please add a link under the “About ketamine” in the links bar that goes above “is Ketamine for me?” and label it “Treatment Overview”– this will link to the new page you guys just coded that has the layout of the whole process


    2016-08-18 | catherine.c
    Hello Dr. Dave Danish,

    Your ticket #57342 labeled -add a link- has been been updated.

    Please confirm this is the correct page for the Treatment Overview page.

    Thank you!

    Leave a Comment:




    text on front page is wrong — Submitted via Email closed
    Ticket: Website | 2016-08-15 | Belinda | #57149 |

    3 questions near Contact Us Box
    Is ketamine safe? (don’t capitalize ketamine)

    Ketamine infusion for depression has, thus far, been found to be extremely safe and without significant side effects. It is used at doses lower than what are used for anesthesia. > [link to the FAQ question on the topic]

    Is ketamine for me? (don’t capitalize ketamine)

    You may be a candidate for ketamine infusion if you suffer from depression, certain anxiety disorders, Posttraumatic Stress Disorder (PTSD), or fibromyalgia that has not responded to other treatments. > [link to the FAQ question on the topic….Am I a candidate for ketamine infusion?]

    How does this whole process work?

    We have created an easy yet thorough process to ensure that you are a good fit for ketamine infusion. Please visit this page for the overview of the process. [link to the new page on the process overview]

    Who we are:

    We are a group of doctors, therapists, and nurses who are so excited to bring such an effective treatment to patients who have been waiting for something to work. We have all had significant experience working in the mental health field so we know how ineffective older treatments can be for some patients. Please click on our personal profiles below to learn a little about each of our backgrounds.


    2016-08-17 | desirae.g
    Completed.

    Leave a Comment:




    Page Design closed
    Task: Website | 2016-08-15 | Belinda | #57146 |

    Please create a page with the following design and information (see attached). Please make sure the page is editable via page editor.


    2016-08-17 | developerbrijesh
    http://kcofp.com/about-ketamine/
    2016-08-17 | developerbrijesh
    done

    Leave a Comment:




    missing a page closed
    Ticket: Website | 2016-08-14 | daviddanish@gmail.com | #57132 |

    Missing the page (I gave the design file to Belinda) on how the whole process works.


    2016-08-16 | Belinda
    Hello Dr. Danish, Your ticket #57130 labeled -need links to work- has been updated. We have created a new ticket based on the design you have emailed over with the proper attachments. Please reference new ticket labeled "Page Design" for updates. This ticket will now be closed. Thank you!
    2016-08-16 | belinda.t
    Please see ticket #57146, closing ticket.

    Leave a Comment:




    need links to work closed
    Ticket: Website | 2016-08-14 | daviddanish@gmail.com | #57130 |

    In the categories next to the contact us box on the first page, there need to be “Read more” that is a link (write it in aqua blue font) so that people know to click there to read more on each of those 3 subjects.


    2016-08-17 | desirae.g
    Hello Dr. Danish,

    Your ticket #57130 labeled -need links to work- has been been updated.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #57130- and we will get back to you as soon as possible.

    Thank you!

    Leave a Comment:




    title on tab doesn’t show closed
    Ticket: Website | 2016-08-14 | daviddanish@gmail.com | #57129 |

    When I see my tabs on my internet browser the one for the website is “-“. I’d like it to be “Ketamine Clinic of Philadelphia”


    2016-08-16 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-08-05 | Belinda | #56587 |

    Hello Dr. Danish,

    The design provided has been developed and applied to your website. Please take a look and let me know if you would like changes.

    The inner pages had to have a simpler design so that the text shows up.

    Belinda
    belinda.t@optimized360.com


    Leave a Comment:




    Design Update closed
    Task: Other | 2016-07-27 | Belinda | #55893 |

    Please create a theme based on our old theme: 360-developers.

    – home page: use hover effects and parallax where possible
    – inner page: the body of the page, please use DIVI to create, but the hero/menu and footer, use HTML.
    – emailed PSDs


    Leave a Comment:




    Design Change (New Project) closed
    Task: New Project | 2016-07-20 | Danny | #55504 |

    Belinda, the file/s was sent over to you and you are in communication with him. Let me know if there are any potential issues with this.

    I had told dr it will take about 2 weeks.


    2016-07-27 | belinda.t
    Submitted to developers, doctor sent inner page as well.
    2016-07-22 | belinda.t
    Explained that we need a design for the inner pages but need his PSD prior to showing him. He's easy with what we do, just wants to see it. Will wait for file before developing home page.
    2016-07-21 | belinda.t
    Did not send the PSD, notified him via email yesterday and today.

    Leave a Comment:




    Design Change (New Order) closed
    Task: Accounting | 2016-07-20 | Danny | #55503 |

    Design Change: 3 installments of $500

    use cc on file.


    2016-07-20 | chandra.t
    Charged.

    Leave a Comment:




    Design Change 
    Estimates | 2016-07-19 | Danny | #55440 |

    Quoted Anna and Dr. Danish $2,000 for a makeover. Dr approved original design but ANNA recently got involved (wasn’t involved on original project). They have a design in mind that they like for us to develop.


    2016-07-20 | danny.n
    "Hey Danny, This is a bitter pill to swallow but I need to get this new design up. So that $1500 will include the coding for the whole website to be done in the style I sent you (and I'll send the actual files from the designer)? Best, Dr. D"
    2016-07-19 | danny.n
    spoke to Dr. Danish per his request for a callback. Clarified with Dr how much work is involved even to just develop a design concept theme he had shown us. Dr thought it was simple as applying a new theme to his exisiting pages but explained his site is not a template but custom. Dr understood. Dr will talk to his colleagues since its additional expense. Told dr that i can break up into 3 installments of $500.

    Leave a Comment:




    Patient Issue 
    Notes | 2016-07-07 | Danny | #54641 |

    “Hi Danny,
    I heard from a potential client today about Ketamine She decided to go to our competitor because our web page did not have much info. Needless to say this burns.

    A lost client is lost money. We keep spending money and when we have feedback like we just received you can imagine how tempers flare. Basically, I am asking for some type of discount. What can you to do to try and appease. Please let me know. Thanks.
    Anna M. Ruggirello ”

     

    my response below:

    Anna,

    I am sorry to hear that and yes a lost client is a lost of potential production.
    When viewing your site, it clearly states on the home page that you offer Ketamine and there are some information on the other pages. What can be done based off of this is to include more information but the more information, we need to see what questions it is that was not address for the patient. If you know what it is, then you can personalize the site to get their questions answered. We will be more than happy to help getting this content and/or page created with the info that would satisfy any future prospective patients. Did you ask the patient specifically what it was that they couldn’t find?
    In my opinion, your site is esthetically great and easily navigational. Dr Danish worked closely with our designer on this project and at this point, these feedbacks can help improve to personalize the site more in the future.
    Thank you!

    2016-07-07 | danny.n
    responded back to Anna with 3 options: $1,000 (template), $2,000 (redo custom from scratch), $0 (personalize current site). Provided her a link to the optizign system so she can get an idea, also explained to her how she can customize color and even change designs herself in the future.
    2016-07-07 | danny.n
    note: Anna was never involved with the design process until recently when we started the Adword campaign. She was tough to deal with and very aggressive. Had to explain everything to her. She is potentially the 1 one throwing these ideas to Dr. Danish to switch design.
    2016-07-07 | danny.n
    "Hi Danny, I spoke with Dr. Danish at length and he said he was not able to get more out of the designer than they gave him. He felt all avenues were exhausted. Believe me he is not willing to keep talking to the designers. He is looking at other designs and they are pretty good. What can your company do to keep him happy. Anna"

    Leave a Comment:




    G+ Listing closed
    Task: Social | 2016-07-01 | Danny | #54306 |

    Please setup their G+ listing asap. Anna (manager) is aware that she will either get pin via mail or phone.

    Please cc me in the emails you have with anna: annamlmh@gmail.com & dr. danish: daviddanish@gmail.com


    2016-07-19 | jan.s
    Provided manager access to Dr. Danish, updated artwork, linked website and G+ business page. Followed up via email prompted him regarding verification, closing task.
    2016-07-07 | danny.n
    emailed Anna letting her know it was mailed out to her on July 3rd and to be on the lookout.
    2016-07-05 | jan.s
    Received an email from Google on July 3rd confirming that the pin number is on the way, currently waiting for client to receive pin number.
    2016-07-01 | jan.s
    Currently waiting for one week to elapse.
    2016-07-01 | jan.s
    G+ Listing - https://plus.google.com/b/102419326774565756749/102419326774565756749/

    Leave a Comment:




    Pause Adword closed
    Task: Accounting | 2016-07-01 | Danny | #54305 |

    Chan, please pause adwords.


    2016-07-05 | chandra.t
    Paused OM charges and campaign.

    Leave a Comment:




    Adword (Ketamine Keyword issue/solution) 
    Marketing | 2016-07-01 | Danny | #54304 |

    Anna called Google regarding the process of getting the keyword “ketamine” certified. Anna was frustrated via email so i had her call me.
    She told me she can’t add it because its only for non-profit organizations but anna was arguing why she sees 1 of her competitors in her area and also some Ketamine clinic in LA showing. Google didn’t have an answer. So i spoke to Anna to see what she meant which I saw the LA one is a G+ Business listing and the competitor in her area showing is in the Organic search. Also, the only AD i do see are actual “.org” which is consistent with what Google explained but they failed to explain what G+ and Organic was which i ended up explaining which then made a lot of sense.
    I told her we can setup G+ for her ($200) and will take 1-2 months before it appears (non-competitive since the LA one showing in her area). For Organic, her site was only launched less than a month so it hasn’t been indexed.
    Also told her to still keep $500/m adwords so she shows for other keywords, just losing out on those searchign for Ketamine which G+ and organic should fix the issue but will need time.
    She completely understands now and was appreciative of the explaination. She will try to explain to dr danish and also get his consent for G+.


    2016-07-01 | danny.n
    chan, just read, fyi.

    Leave a Comment:




    Adwords 
    Marketing | 2016-06-24 | Chandra | #53907 |

    Moved OM campaign into separate Adwords account and gave client the ID as he wanted to apply for the pharmacy certification certificate to show for “ketamine” search terms.


    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-06-23 | Alec J. | #53764 |

    Leave a Comment:




    increase font size closed
    Ticket: Website | 2016-06-20 | daviddanish@gmail.com | #53533 |

    On the front page, can you increase the font of the text that starts as “Ketamine infusion is a fast and …” by 2 font? Curious what that would look like


    2016-06-22 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    make our picture clickable closed
    Ticket: Website | 2016-06-20 | daviddanish@gmail.com | #53532 |

    Can you make our pictures linkable to our profiles?


    2016-06-22 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    rotating pictures closed
    Ticket: Website | 2016-06-20 | daviddanish@gmail.com | #53531 |

    Can you take out the rotating picture option at the top of the screen (it rotates to show the exact same picture– distracting without any reason). Also can you take out the arrows on the picture that allow the viewer to click right or left.


    2016-06-22 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Login Issue closed
    Ticket: Other | 2016-06-20 | Danny | #53512 |

    “I’m trying to log in to make changes to the website but it says your website is down. ”

    I don’t see his site being down which i had responded and pointed out to him.

    Catherine, please call Dr. Danish on his cell.: 215-749-0090


    2016-06-20 | chandra.t
    LV for Dr. Danish on his cell.

    Leave a Comment:




    Past Due 
    Accounting | 2016-06-13 | Chandra | #53066 |

    Email past due $78 for web.


    Leave a Comment:




    Adword Adjustment closed
    Task: Sales | 2016-06-13 | Danny | #53040 |

    comment from dr danish:

    “Hey Danny,
    Just getting this email.
    The most important word, besides ketamine, is depression.
    Anxiety should also be there. Most patients won’t look up “anti-anxiety”.
    Depression treatment Philadelphia is an ok word combo as well.
    Anxiety treatment works.

    Philadelphia and Ketamine will be more important than anything b/c most patients are knowledgeable and looking for this treatment in their area.

    Best,
    Dr. D”


    2016-06-13 | chandra.t
    Added requested search terms, "ketamine" search terms or ad title will be limited in displaying or not at all.
    2016-06-13 | danny.n
    "When I look up "Ketamine Philadelphia", I see that our competitor is the first choice and they haven't even opened a practice here yet. "

    Leave a Comment:




    Design Follow-Up closed
    Task: Other | 2016-06-13 | Jan S. | #53035 |

    Anna (610-597-9693) called and Dr. Danish wants a follow-up with the requested design changes for the front page. Please follow-up when available.


    2016-06-13 | belinda.t
    Completed most items doctor has requested. One item could not be done bc of the coding and approved design. Emailed Anna and Dr. Danish.
    2016-06-13 | danny.n
    anna just called, was transferred to me by catherine cause she asked to speak to me. She was very nice, stated that Dr Danish asked her to speak to me regarding tickets he had put in in May which is still not completed. I just checked and it is still in "Submitted" status since May 31st (two tickets submitted by Dr. Danish). She also mentioned that she had left message for "belinda". I told her i'll check with the team and give her an update on these tickets. She was overall very nice.

    Leave a Comment:




    Edits via Phone closed
    Ticket: Website | 2016-06-06 | Chandra | #52547 |

    Anna updated email passwords for anna@kcofp.com and info@kcofp.com to Doctorin2020. Updated Jotform recipient to include anna@kcofp.com. Have info@kcofp.com send a copy to daviddanish@gmail.com

    Home page – Update address at the top and footer to 111 Forrest Ave, 2nd Floor

    Make info@kcofp.com a mailto link on top and footer of home page along with the Contact Us page

    Update Home page contact form background color to stand out more


    2016-06-08 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-06-08 | catherine.c
    edits complete.
    2016-06-08 | catherine.c
    have info@ emails fwd to anna@.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-06-03 | Alec J. | #52492 |

    Leave a Comment:




    change Narbeth to Narberth closed
    Ticket: Website | 2016-06-02 | daviddanish@gmail.com | #52470 |

    Some of the places I can’t access have Narbeth instead of Narberth (just below the links bar).


    2016-06-03 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    set up email closed
    Ticket: Website | 2016-06-01 | Catherine C. | #52305 |

    2016-06-02 | catherine.c
    emailed dr. login info.
    2016-06-01 | catherine.c
    Please email Dr. Danish directions how to access emails.
    2016-06-01 | catherine.c
    Anna@KCOFP.com
    Danish@KCOFP.com
    Kelly@KCOFP.com

    Leave a Comment:




    Changes to text in “Contact Us” boxes closed
    Ticket: Website | 2016-05-31 | daviddanish@gmail.com | #52199 |

    Some of the text is wrong in all of the contact us boxes. Can you have small font say:

    “Is it okay for our staff to call you and leave a voicemail with information pertaining to your condition and our treatment?”

    AND

    “Is it okay for our staff to email you with information pertaining to your condition and our treatment?”


    2016-06-02 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    READ THIS FIRST: Front Page Design Chngs closed
    Ticket: Website | 2016-05-31 | daviddanish@gmail.com | #52197 |

    1. Can you move up the “contact us” box and make it a little smaller (so it doesn’t take up so much of the page, vertically)?

    2. Can you add the following text to below the text “Ketamine Clinic Can Help”
    Ketamine infusion is a fast and effective way to treat patients with depression, certain anxiety disorders, and PTSD symptoms that have failed previous treatment. It also can be effective for those suffering from fibromyalgia who have failed various treatments. Go here for Frequently Asked Questions about ketamine infusion or here to contact us.
    [hyperlink the ‘here’ in the above sentence to the correct pages]

    3. Move our pictures up higher so the whole first page is more compact.
    -Erase “featured services”
    -Erase the “learn more buttons below the 4 images and make the images and our names “linkable” to the correct pages

    4. For the bottom 2 images w quotes over it– please use just ONE image that stretches across the screen so the quotes go the whole width of the screen. They look bad when they’re so many lines. Belinda should have an image– don’t use the same image as the top and don’t use any images with people in them.


    2016-06-13 | belinda.t
    Ticket has been completed. Closing ticket.
    2016-06-13 | belinda.t
    Hello Dr. Danish,

    Your ticket #52197 labeled -READ THIS FIRST: Front Page Design Chngs- has been been updated.

    We have completed the changes in this ticket however cannot spread the testimonial section's background across as the design was developed this way. We have replaced the images however. Please refresh your browser to view the changes.

    Thank you!

    Leave a Comment:




    design of front page, part 1 closed
    Ticket: Website | 2016-05-31 | daviddanish@gmail.com | #52191 |

    Getting closer– like that the pics are up! Thanks for that. Can you make the page more compact– have to scroll down pretty far past content that doesn’t ad much. Can you take out the “Discover Ketamine” section and those “Rapid results….” phrases? They don’t link to anything.

    Take out the phrase “Featured Services” for now– those are our images, not featured services.

    Can you then move up our face images and our names to just below the mountain image at the top so the page is more compact. And have both our images and our names linked to our bio pages. Please take out those “learn more” links below all 4 round photo areas.


    2016-06-13 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Adwords closed
    Task: Accounting | 2016-05-31 | Danny | #52176 |

    Google Ad: $500/m

    ketamine, ketamine clinic, ptsd treatments, anti-anxiety treatments

    cover 5 miles for now.


    2016-06-24 | chandra.t
    Charged.
    2016-06-06 | danny.n
    Adword activation email sent. Notified dr of the pending approval of Ketamine keywords and the reason why. Will update dr once we get a response from Google. Chan had resubmitted letting Google know that it is a treatment not a RX.
    2016-06-01 | danny.n
    ok. please update me later on this week or when you do know. thx.
    2016-06-01 | chandra.t
    Campaign is set up, Adwords is reviewing to see if it follows their advertising policies for "ketamine".

    Leave a Comment:




    Phone Conference (Scheduled 12pm EST) 
    Leads | 2016-05-31 | Danny | #52148 |

    Called Dr.’s cell per our scheduled ph conference. Went to dr’s voicemail. LM. Sent email as well.


    2016-05-31 | danny.n
    Spoke to dr. will start on Adwords at $500/m. will target about 5-10 miles. It is a unique keyword but we will monitor the coverage.

    Leave a Comment:




    Phone Conference May 31 (tue) at 9am pst 
    Leads | 2016-05-26 | Danny | #52003 |

    call dr to disc marketing (analytic report), he also responded to Alec’s ticket.


    Leave a Comment:




    fixing references on “Is ketamine safe” closed
    Ticket: Website | 2016-05-25 | daviddanish@gmail.com | #51954 |

    Please change the numbers (in bold) in the paragraph on the “Is ketamine safe” from bold to raised (reference format). There is only 1.


    2016-05-25 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    references on “Is ketamine for me” page closed
    Ticket: Website | 2016-05-25 | daviddanish@gmail.com | #51953 |

    Please change the numbers (in bold) in the paragraph on the “Is ketamine for me” from bold to raised (reference format).


    2016-05-25 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    “Get me started!” button closed
    Ticket: Website | 2016-05-25 | daviddanish@gmail.com | #51952 |

    Please change the “Get me started!” button on the request for contact to say “Submit”


    2016-05-25 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    change title of website closed
    Ticket: Website | 2016-05-25 | daviddanish@gmail.com | #51951 |

    When the title of the website shows at the top of my page (on the tab) it says “Ketamine Infusion”– can you make it say “Ketamine Clinic of Philadelphia”?


    2016-05-25 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Marketing Analytic Report closed
    Task: Sales | 2016-05-25 | Danny | #51932 |

    Tri, please go ahead and create a report for me for him


    2016-05-31 | tri.l
    Ticket has been completed. Closing ticket.
    2016-05-31 | tri.l
    task is no longer needed.
    2016-05-26 | danny.n
    tri let me know when you have this. I need it by next Tues for my ph conf.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-05-25 | Alec J. | #51908 |

    Leave a Comment:




    Wrong version of FAQs closed
    Ticket: Website | 2016-05-23 | daviddanish@gmail.com | #51799 |

    The FAQs you guys used are in the wrong order and incorrect. Can you please use the correct one which Belinda has access to via my google documents?


    2016-05-24 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-05-24 | catherine.c
    Requested permission to access Dr.'s google doc.

    Leave a Comment:




    Gallery Post closed
    Task: Other | 2016-05-23 | Danny | #51734 |

    please create. This one is not urgent. Thanks.


    2016-05-24 | catherine.c
    http://optimized360.com/?p=16321&preview=true
    might need to adjust page title.

    Leave a Comment:




    Update Robots File/301 closed
    Task: Website | 2016-05-23 | Belinda | #51729 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.


    2016-05-23 | catherine.c
    done. no 301s.

    Leave a Comment:




    Site Live: SEO Items closed
    Task: Website | 2016-05-23 | Belinda | #51730 |

    1. Add domain(s) to statuscake.com
    2. Create Google Analytics account: setup, add to WP, setup report, update CP (all associated fields)


    2016-05-24 | chandra.t
    Updated.

    Leave a Comment:




    Email: Website is Live 
    Design | 2016-05-23 | Belinda | #51731 |

    Hello Dr. Danish,

    Congratulations! Your website (ketamineclinicofphiladelphia.com) is now live and visible to the public. I’ve removed the Latin/Temporary text from the home page as well as the staff members portion until we receive photos from you.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): ketamineclinicofphiladelphia.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: daviddanish@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Use this version of FAQs closed
    Ticket: Website | 2016-05-22 | daviddanish@gmail.com | #51706 |

    This one has an updated reference

    KetamineFAQsPage
    2016-05-24 | catherine.c
    See ticket #51799.. closing.

    Leave a Comment:




    Additional Attachment closed
    Ticket: Website | 2016-05-22 | daviddanish@gmail.com | #51704 |
    KetamineFAQsPage
    2016-05-23 | belinda.t
    Ticket has been completed. Closing ticket.
    2016-05-23 | belinda.t
    See ticket below. Closing.

    Leave a Comment:




    FAQs ready closed
    Ticket: Website | 2016-05-22 | daviddanish@gmail.com | #51703 |

    Can you please put these on the FAQs page as soon as possible? Thanks!


    2016-05-23 | belinda.t
    Ticket has been completed. Closing ticket.
    2016-05-23 | belinda.t
    This has already been completed prior to sending client website, confirmed via phone.

    Leave a Comment:




    EMERGENCY!!!! closed
    Ticket: Website | 2016-05-21 | daviddanish@gmail.com | #51699 |

    Hello– an ad came out a week earlier than expected so we need some version of our website up. Can you please put up a “updated website coming soon” type of page with basic contact info ASAP?
    Info includes our name (Ketamine Clinic of Philadelphia), call 215-588-1260 or email annamlmh@gmail.com.
    Address: 111 Forrest Ave, 2nd Floor. Narberth, PA 19072


    2016-05-23 | belinda.t
    Sent doctor instructions to transfer domain to us, and we'll make it live for him. Waiting for domain in our Godaddy.
    2016-05-23 | chandra.t
    Voicemail Sat May 21 - Doctor would really like a landing page for now or a coming soon page, he has emailed you as well.

    Leave a Comment:




    Business Name Adjustment closed
    Ticket: Website | 2016-05-16 | Belinda | #51198 |

    Please do a search and replace of “Danish Endeavors” to DMD Endeavors LLC.


    2016-05-26 | catherine.c
    done.

    Leave a Comment:




    Staff Photos closed
    Ticket: Website | 2016-05-16 | Belinda | #51192 |

    Please see pictures in forwarded email from daviddanish@gmail.com.

    – Ones where we are sitting can go on the front page.
    – The ones w the 2 docs where we are standing can go on our respective bio pages.
    – Not sure if they’re labeled– I’m the blond haired one and Pete Kelly DO has the scruff.


    2016-05-27 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2016-05-13 | Belinda | #51117 |

    Hello Dr. Danish,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): ketamineclinicofphiladelphia.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: daviddanish@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Call Dr. Danish closed
    Task: Other | 2016-05-04 | Jan S. | #50331 |

    Dr. Danish called in regards to the current status of the website, wanted to follow up with you. Call Dr. Danish in the morning.


    2016-05-05 | belinda.t
    Emailed dr regarding status and emailed him drafts as well.

    Leave a Comment:




    Draft Submitted 
    Concepts Notes | 2016-05-03 | Belinda | #50574 |

    Hello Dr. Danish,

    Attached are the updated drafts with the changes you have mentioned. I kept the original colors as well as added an orange tone as it matched best with the photo selection. The photo you have provided cannot be downloaded as we use bigstock.com for our images; I found a similar image however.

    You mentioned to remove a few sections, however, I’m not sure how familiar patients are to the new Ketamine procedure. In one of the drafts, I have put a section below the main header to show supporting facts to Ketamine. Also, because you have the testimonials running in the slider portion, many patients might miss it; therefore, I’ve kept it at the bottom. Please review and let me know what you think. Thank you.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2016-04-27 | Belinda | #49891 |

    Hello Dr. Danish,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.


    2016-04-28 | daviddanish@gmail.com
    Hello-- I sent an email w a new google doc attachment. Let me know if you didn't get it. Thanks!

    Leave a Comment:




    Design Note 
    Design | 2016-04-20 | Belinda | #49410 |

    Initial design notes from client:

    • straight-forward, medical website but wants it a little bit more inviting
    • open to our suggestions
    • only focused on one procedure: ketamine infusion anesthesia
    • design should showcase the procedure and how it will benefit
    • demographic: patients that have already been through different rounds of medication but is not “treatment resistent”
    • philadelphia; young adult

    Leave a Comment:




    Development Note 
    Design | 2016-04-20 | Belinda | #49411 |

    Notes for development.

    – focused on one procedure called “ketamine infusion anesthesia”

    • patients are “treatment resistent”
    • client will provide copy
    • need to have a place for referrals (by doctors) and patients

    Leave a Comment:




    SEO Note 
    Design | 2016-04-20 | Belinda | #49412 |

    – Previous Site?
    – Current Ranking
    – URL List
    – Keyword/Location Focus


    Leave a Comment:




    Followup Note 
    Design | 2016-04-20 | Belinda | #49413 |

    Record F/Us as comments.


    2016-04-21 | belinda.t
    LM on both numbers and emailed

    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2016-04-20 | Belinda | #49414 |

    Hello Dr. Danish,

    Welcome to Optimized360!

    My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 


    Leave a Comment:




    Website Design (New Design Project) closed
    Task: New Project | 2016-04-20 | Danny | #49368 |

    – Psychiatrist but with emphasis on procedures that not many others offer. Check with him
    – Dr. Danish is main point of contact. He also has a partner

    – he likes to have a custom design that is unique, clean, easy to navigate. Use parallax?
    – dr already has login access and is aware of the next step. He will wait for email intro.

    Domains he owns:

    KetamineClinicofPhiladelphia.com
    KetamineCenterofPhiladelphia.com

    2016-04-20 | danny.n
    Dr. wants to use KetamineClinicofPhiladelphia.com as the main

    Leave a Comment:




    Website Design (New Order) closed
    Task: Accounting | 2016-04-20 | Danny | #49367 |

    Website: $2,000 + $49/m
    Mobile: $976 + $29/m

    Dr ordered electronically (i gave you his cc)

    Dr noted that there may be issue since there is a big charge. If there is, just let him know.


    2016-04-21 | chandra.t
    Doctor confirmed CC via phone (MasterCard ending in 2236). Charged.
    2016-04-21 | chandra.t
    CC did not process, emailed doctor.

    Leave a Comment:




    Phone Conference #2 
    Estimates | 2016-04-19 | Danny | #49320 |

    talked to dr. danish. wants to go with Gold and good seo. Told him about SEO its about $500/m but recommend to go with Adwords. Gave him pros/cons and he really liked the idea whcih he’s never heard of. Dr likes the gold cause its custom from scratch. Gave him pointers on what it comes with and what we would do for him for the monthly cause its the recurring that he’s worried about. Dr wants to get started and will confer with his partner tonight to get started. ready to order. sent proposal

    Dr.-Danish
    2016-04-20 | danny.n
    SK: 4:38am
    2016-04-19 | danny.n
    "Hey Danny, Sounds good. Let me verify finals w my business partner and then we'll push forward. We are trying to get this site up as quickly as possible. Best, Dr. D "

    Leave a Comment:




    REACTIVATING LEAD 
    Leads | 2016-04-18 | Danny | #49207 |

    “Hello Danny,
    We talked a little while back about setting up a website. I am once again looking for some help with creating one. Do you have any deals going on right now?
    Best,
    Dave”


    2016-04-18 | danny.n
    "Hey Dan, Ok. Let me talk to my associate and see what we can work out. What times tomorrow work for you? Best, Dave"
    2016-04-18 | danny.n
    SK: 10:07am
    2016-04-18 | danny.n
    responded back to dr letting him know that the most recent promo ended in Mar 31 so there is no current one. Told him that the promo proposal I had sent him last year, I can still honor that and that is better than the one that just ended. Asked dr to let me know when is a good time this week to schedule a ph conf so I can learn more about him to help customize a package proposal that best suits him.

    Leave a Comment:




    Website Estimate (Finalized Proposal) 
    Estimates | 2015-09-02 | Justin | #37725 |

    Updated – Emailed – Awaiting decision

    Dr.-David-Danish-Finalized
    2015-10-26 | danny.n
    inactivated
    2015-10-26 | justinn
    Has been unresponsive
    2015-10-07 | justinn
    Emailed via Dannys
    2015-09-18 | justinn
    Emailed via Dannys account
    2015-09-02 | justin.n
    Emailed via Danny's account

    Leave a Comment:




    Dr. Marcoullier (Disregard) 
    Estimates | 2015-08-25 | Justin | #37314 |

    Disregard


    Leave a Comment:




    Website Estimate (Finalized Proposal) 
    Estimates | 2015-08-17 | Justin | #37026 |

    Emailed via Danny’s account – awaiting decision

    Dr.-David-Danish1
    2015-08-25 | justin.n
    Emailed F/U

    Leave a Comment:




    Initial Contact (no phone) 
    Leads | 2015-05-18 | Danny | #32339 |

    Dave sent us an email inquiring information. Sent him an overview of our pricing and main pointers about what we do and how we’re different along with our guaranteed competitive rates. Gave him my direct line and office hours.


    2015-07-31 | danny.n
    "Thanks Dan. Sounds good!"
    2015-07-31 | danny.n
    responded to dr letting him know that we will match and beat any proposal so he can send it over for me to review before finalizing. told dr we will touch base with him in 2-3 weeks
    2015-07-31 | danny.n
    "Hey Danny, Still in the planning and research phase. I'll let you know. Financing deals are of no help to me. But % discounts on websites are. Keep you posted-- will know in 2-3 weeks if we'll go with you or someone else. Best, Dave"
    2015-07-30 | justin.n
    Emailed
    2015-07-20 | justin.n
    Sent for 20 monthly installments to get a better response - emailed via Danny's account
    2015-07-09 | danny.n
    sidekicked
    2015-07-01 | danny.n
    sidekicked
    2015-07-01 | justin.n
    Emailed via Danny's account
    2015-06-23 | danny.n
    sidekicked
    2015-06-18 | justin.n

    2015-06-15 | danny.n
    responded to him and pete letting them know about the difference between us and Local PR/Firm and developers from out of the country.
    2015-06-15 | danny.n
    "Ok thanks Dan. We'll look it over and let you know which directly we're headed (local PR/ad firm vs your co vs international website developers). Best, Dave"
    2015-06-15 | danny.n
    sidekicked
    2015-06-15 | justin.n
    Emailed Proposal - Didn't look like it attached the first time
    2015-06-08 | danny.n
    replied back to dr to let him know to speak to me before making any final decision.
    2015-06-08 | danny.n
    "Hey Dan, Ok ,thanks man. Yes, still getting our ducks in a row. Appreciate the offer. Will keep you posted, Best, Dave"
    2015-06-08 | danny.n
    sidekicked
    2015-06-08 | justin.n
    Emailed Proposal - offered 30 Day MBG - awaiting response
    2015-05-28 | danny.n
    "Hello Dan, Looking into a variety of options. I'll let you know if we go your route. Thanks, Dave"
    2015-05-28 | danny.n
    f/u again.
    2015-05-21 | danny.n
    sent a f/u email. no phone

    Leave a Comment:




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    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2016-04-27
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live: 2016-08-26
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2016-05-31
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2016-04-20
    2016-04-21
    Mobile
    Fluid Responsive
    2016-04-20

    Videos


    Marketing
    2016-05-31

    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC
    2016-07-20
    2016-07-20
    Email


    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2017-01-09 | Danny | Duplicate Design Quote


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2017-01-09 | danny.n
    waiting on dr's response for domain name, practice name, address & ph # so i can setup the account.
    2017-01-09 | danny.n
    "Happy New Year to you guys too! Ok, more than I expected but you guys have done good work so let's do it. Sooner the better. When can you get it done by? Best, Dr. D"
    Estimates | 2016-07-19 | Danny | Design Change Ordered

    Custom Design Change


    Initial: 2 Payments of $999
    Monthly:


    Full Custom Design

    Designed from Scratch

    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-07-20 | danny.n
    "Hey Danny, This is a bitter pill to swallow but I need to get this new design up. So that $1500 will include the coding for the whole website to be done in the style I sent you (and I'll send the actual files from the designer)? Best, Dr. D"
    2016-07-19 | danny.n
    spoke to Dr. Danish per his request for a callback. Clarified with Dr how much work is involved even to just develop a design concept theme he had shown us. Dr thought it was simple as applying a new theme to his exisiting pages but explained his site is not a template but custom. Dr understood. Dr will talk to his colleagues since its additional expense. Told dr that i can break up into 3 installments of $500.
    Leads | 2016-05-31 | Danny | Phone Conference (Scheduled 12pm EST)


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-05-31 | danny.n
    Spoke to dr. will start on Adwords at $500/m. will target about 5-10 miles. It is a unique keyword but we will monitor the coverage.
    Leads | 2016-05-26 | Danny | Phone Conference May 31 (tue) at 9am pst


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2016-04-19 | Danny | Phone Conference #2 Ordered

    Gold


    Initial: 2 Payments of $1,488
    Monthly: $78


    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Exclusivity

    Design Will Be Exclusive to Your Area

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x * Previous promotional 15% off $3,500

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Danish

    COMMENTS:

    2016-04-20 | danny.n
    SK: 4:38am
    2016-04-19 | danny.n
    "Hey Danny, Sounds good. Let me verify finals w my business partner and then we'll push forward. We are trying to get this site up as quickly as possible. Best, Dr. D "
    Leads | 2016-04-18 | Danny | REACTIVATING LEAD


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-04-18 | danny.n
    "Hey Dan, Ok. Let me talk to my associate and see what we can work out. What times tomorrow work for you? Best, Dave"
    2016-04-18 | danny.n
    SK: 10:07am
    2016-04-18 | danny.n
    responded back to dr letting him know that the most recent promo ended in Mar 31 so there is no current one. Told him that the promo proposal I had sent him last year, I can still honor that and that is better than the one that just ended. Asked dr to let me know when is a good time this week to schedule a ph conf so I can learn more about him to help customize a package proposal that best suits him.
    Estimates | 2015-09-02 | Justin | Website Estimate (Finalized Proposal) Expired

    Silver + 15% OFF


    Initial: 2 Payments of $849
    Monthly: $49/m


    Selected Design

    Pre-Selected Design

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    September Promotion - 30 Day Money Back Guarantee

    Gold + 15% OFF

    Regular Price: $4,999

    Initial: 2 Payments of $1,488
    Monthly: $99/m

    Silver Package

    Everything on Silver Package Plus

    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    September Promotion - 30 Day Money Back Guarantee

    Platinum + 15% OFF

    Regular Price: $9,999

    Initial: 2 Payments of $2,550
    Monthly: $199/m

    Gold Package

    Everything on Gold Package Plus

    Ownership

    Own the Custom Design We Create

    Educational Videos

    High-Quality Patient Education Videos (DDS)

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Logo Design

    Work with a Designer to Build Your Logo

    Advanced SEO

    Expanded Detailed Optimization

    September Promotion - 30 Day Money Back Guarantee
    Dr.-David-Danish-Finalized

    COMMENTS:

    2015-10-26 | danny.n
    inactivated
    2015-10-26 | justinn
    Has been unresponsive
    2015-10-07 | justinn
    Emailed via Dannys
    2015-09-18 | justinn
    Emailed via Dannys account
    2015-09-02 | justin.n
    Emailed via Danny's account
    Estimates | 2015-08-25 | Justin | Dr. Marcoullier (Disregard) Expired

    Silver + 10% Off


    Initial: 2 Payments of $899
    Monthly: $49/m


    Selected Design

    Pre-Selected Design

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    Silver: 1,800 (Reg. $2,000) (Referral Price)

    Gold + 10% Off

    Regular Price:

    Initial: 2 Payments of $1,175
    Monthly: $99/m

    Silver Package

    Everything on Silver Package Plus

    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos (DDS)

    Gold: $3,150 (Reg. $3,500) (Referral Price)

    Platinum + 10% Off

    Regular Price:

    Initial: 2 Payments of $3,149
    Monthly: $199/m

    Gold Package

    Everything on Gold Package Plus

    Ownership

    Own the Custom Design We Create

    Exclusivity

    Design Will Be Exclusive to Your Area

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Custom Blog

    Custom Website-Based Blog

    Logo Design

    Work with a Designer to Build Your Logo

    Advanced SEO

    Expanded Detailed Optimization

    Platinum: $6,300 (Reg. $7,000) (Referral Price)

    COMMENTS:

    Estimates | 2015-08-17 | Justin | Website Estimate (Finalized Proposal) Expired

    Silver + 15% OFF


    Initial: 2 Payments of $849
    Monthly: $49/m


    Selected Design

    Pre-Selected Design

    On-Site Optimization

    Specialty Content | Search Submission

    Educational Library

    Get Access to Hundreds of Articles

    Appointment Alerts

    Multi-Platform (Email, Fax, Text)

    x

    Mobile Compatible

    Fully Functional on All Smartphones

    30 Day Money Back Guaranteed

    Gold + 15% OFF

    Regular Price: $4,999

    Initial: 2 Payments of $1,488
    Monthly: $99/m

    Silver Package

    Everything on Silver Package Plus

    Full Custom Design

    Designed from Scratch

    Mobile Responsive

    Matching Design | Auto Dial | Map | Forms

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    Educational Videos

    High-Quality Patient Education Videos (DDS)

    30 Day Money Back Guaranteed

    Platinum + 15% OFF

    Regular Price: $9,999

    Initial: 2 Payments of $2,550
    Monthly: $199/m

    Gold Package

    Everything on Gold Package Plus

    Ownership

    Own the Custom Design We Create

    Premium SEO

    Analytics | Geo-Targeting | Meta Tags

    SOCIAL MEDIA Custom

    Facebook, Google Plus & Twitter

    Logo Design

    Work with a Designer to Build Your Logo

    30 Day Money Back Guaranteed
    Dr.-David-Danish1

    COMMENTS:

    2015-08-25 | justin.n
    Emailed F/U
    Leads | 2015-05-18 | Danny | Initial Contact (no phone)


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-07-31 | danny.n
    "Thanks Dan. Sounds good!"
    2015-07-31 | danny.n
    responded to dr letting him know that we will match and beat any proposal so he can send it over for me to review before finalizing. told dr we will touch base with him in 2-3 weeks
    2015-07-31 | danny.n
    "Hey Danny, Still in the planning and research phase. I'll let you know. Financing deals are of no help to me. But % discounts on websites are. Keep you posted-- will know in 2-3 weeks if we'll go with you or someone else. Best, Dave"
    2015-07-30 | justin.n
    Emailed
    2015-07-20 | justin.n
    Sent for 20 monthly installments to get a better response - emailed via Danny's account
    2015-07-09 | danny.n
    sidekicked
    2015-07-01 | danny.n
    sidekicked
    2015-07-01 | justin.n
    Emailed via Danny's account
    2015-06-23 | danny.n
    sidekicked
    2015-06-18 | justin.n
    2015-06-15 | danny.n
    responded to him and pete letting them know about the difference between us and Local PR/Firm and developers from out of the country.
    2015-06-15 | danny.n
    "Ok thanks Dan. We'll look it over and let you know which directly we're headed (local PR/ad firm vs your co vs international website developers). Best, Dave"
    2015-06-15 | danny.n
    sidekicked
    2015-06-15 | justin.n
    Emailed Proposal - Didn't look like it attached the first time
    2015-06-08 | danny.n
    replied back to dr to let him know to speak to me before making any final decision.
    2015-06-08 | danny.n
    "Hey Dan, Ok ,thanks man. Yes, still getting our ducks in a row. Appreciate the offer. Will keep you posted, Best, Dave"
    2015-06-08 | danny.n
    sidekicked
    2015-06-08 | justin.n
    Emailed Proposal - offered 30 Day MBG - awaiting response
    2015-05-28 | danny.n
    "Hello Dan, Looking into a variety of options. I'll let you know if we go your route. Thanks, Dave"
    2015-05-28 | danny.n
    f/u again.
    2015-05-21 | danny.n
    sent a f/u email. no phone