samtalmood@gmail.com
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Fullerton Dentistry

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    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2015-12-23 | Alec J. | #42871 |

    Leave a Comment:

    Cancel OM 
    Marketing | 2015-12-22 | Chandra | #42762 |

    “Due to financial difficulty we have to stop our account
    Sam”

    2015-12-22 | chandra.t
    Stopped OM charges and paused campaign.

    Leave a Comment:

    Pause OM 
    Marketing | 2015-12-22 | Chandra | #42751 |

    Past due, paused OM campaign.

    Leave a Comment:

    Past Due 
    Accounting | 2015-12-22 | Chandra | #42750 |

    Email past due $500 for OM.

    Leave a Comment:

    Please send what you can (up to 3 months) closed
    Task: Sales | 2015-12-21 | Justin | #42692 |

    Justin,
    The status you sent does not give me all the important Analytics data, please send me the Bounce Rate & Time, Conversions, and any other data that is available.
    Sam Talmood 818-849-8644

    2015-12-21 | chandra.t
    Website is not with us, please inform client he can set up his own analytics. Avg position oct - 4.0, nov - 3.8, dec 3.7.

    Leave a Comment:

    Client Wants To Set These Promotion To Add closed
    Task: Sales | 2015-12-14 | Justin | #42452 |

    Free Teeth Whitening with Any Dental Treatment

    $500 Off Dental Implants

    He will send us a link to the a new landing page when he gets it – please update the campaign display and show client.

    2015-12-14 | chandra.t
    Sent Sam ads.

    Leave a Comment:

    Stats closed
    Task: Sales | 2015-12-14 | Justin | #42450 |

    Please send stats for the last 2-3 months.

    Thank you,

    2015-12-14 | chandra.t
    sept - 210 clicks & 31210 impressions, oct - 224 clicks & 46183 impressions, nov - 238 clicks & 36244 impressions

    Leave a Comment:

    Please Call; Second Attempt closed
    Complaint Task: Sales | 2015-12-10 | Belinda | #42290 |

    Sam mentioned he’s called numerous times but has not received a phone call back. Complaining about customer service we have. 818-849-8644

    2015-12-11 | justinn
    Justin, Please give me a call on Monday, need to talk to you regarding our account, it is very important. Sam Talmood 818-849-8644
    2015-12-11 | justinn
    Emailed Sam
    2015-12-10 | justinn
    LM
    2015-12-10 | belinda.t
    He's called before and I asked Danny if it was for him, but he said send to Justin.

    Leave a Comment:

    Please Call closed
    Task: Sales | 2015-12-02 | Chandra | #41861 |

    Sam called while you were away, he mentioned he had left a message.

    Leave a Comment:

    Adword Stat Discussion 
    Marketing | 2015-07-21 | Danny | #35896 |

    Sam called. spoke to him about the stats. He was happy with the overall numbers and was impressed because he had done adwords before and knows what to compare it to. Was wondering how we did it. gave him an overview of how and reminded him of what i had told him before which is how we are able to get him at least 50% the # of clicks than he would do himself. At the end of the day, it all translate to patients which is what has to do with his website. Our marketing part did its job. Had previously advised him to redo his site to maximize conversion. Also advised for him to get data to analyze the traffic on his site (page visits, avg time spent, etc.). he had asked about yelp and linkedin. gave him advice on it and its purpose.

    Leave a Comment:

    Stats Sent to Sam 
    Marketing | 2015-06-02 | Danny | #32928 |

    May 19th- June 1st
    13,965 “impressions”
    99 “clicks”
    avg position: 3.2

    2015-07-21 | danny.n
    June 22st - July 20th 48,868 "impressions" 178 "clicks" avg position: 3.3
    2015-06-22 | danny.n
    sent him the stats below. Also gave him the ad desc (print screens), keywords, targeted zip codes AGAIN. this was sent to him multiple times but client continue to request. also kinda told him if the data support his patient acquisition, if it doesnt then he should pause it.
    2015-06-22 | danny.n
    June 1st - June 22nd - 27,162 "impressions & 157 clicks
    2015-06-22 | chandra.t
    Sam called while you were away, please call 714-393-2932.
    2015-06-19 | justin.n
    Sam called again - spoke with him - client basically had started asking miscellaneous questions about the CEO and how he has not heard from anyone regarding his campaign - client started making condescending remarks regarding our company - I told client that I would much rather have a professional talk with you rather than hearing your condescending remarks - asked client what is it that you need so I may complete your call - he wants to see his statistics so far and in regards to his previous request which Danny has sent - Locations, Zipcodes and Keywords we are working with - He requested to speak with Danny on Monday
    2015-06-11 | danny.n
    Justin, I had sent the email to him TWICE.
    2015-06-11 | justin.n
    sam called - he asked to see what locations and zipcodes and keywords we are working with - i mentioned to him that I am very sure Danny has sent you the information before

    Leave a Comment:

    Adword Adjustment closed
    Tickets | 2015-05-21 | Danny | #32530 |

    Can you please adjust some of the campaign description to accommodate these:
    1. FREE Consultation
    2. Free Teeth Whitening with any procedure done at our office
    3. Up to 50% OFF on Dental Implant.

    2015-05-22 | sean.f
    created 5 new ad groups each for one procedure
    2015-05-22 | danny.n
    Sam called again this morning. He was at it again going on about how we don't have an automated reporting structure setup directly through Google Adword or at least give him full access to the account. why we can't put promo graphics on his site, why GA wasn't provided to him, basically questions that should be directed to Prosites. This was explained to him a few times prior to today already. I just sat there and listen. At the end of it, I basically told him without explanation that I would want to give him a full refund although its been active for a few days now at our cost. he asked what my position was here and i told him i was the company's director. He said he will give it a try for a month.
    2015-05-21 | danny.n
    been going back/forth with Sam (husband) the past 2 days since campaign started. Been advising/consulting him on numerous questions regarding how to make campaign more effective hence the promos above. Wants to track the effectiveness of campaign so offered to provide data upon request. Also advised GA which he's been back/forth with prosites which I've also helped figuring out. Client wants me to access his GA and teach him. He then requires that i remote access his computer to show him and also questioned why we don't do this when i told him this is Prosites responsibility. He also questioned why we don't setup our Google Adword so it does direct reporting for all our clients. told him we don't control Google's interface, etc. he was practically telling us how to do things. I indirectly advised to him that this will not work and recommended that he goes back to what he was doing in the 1st place by managing it himself.

    Leave a Comment:

    Adword (Zip Code Addition) closed
    Tasks | 2015-05-20 | Danny | #32489 |

    “Danny,
    Would you please add (Fullerton zip code 92831), and keyword “Teeth whitening”
    Thanks
    Sam Talmood”

    please let me know when done so i can notify client. thanks.

    2015-05-20 | sean.f
    new zip code added, teeth whitening was there already.

    Leave a Comment:

    Adword Campaign closed
    Tasks | 2015-05-19 | Danny | #32433 |

    $500/m
    client specifically stated not to target his immediate area. Wants to focus on North Fullerton (zip: 92833) and neighboring Brea & La Habra only.

    Focus keyword on:
    cosmetic dentist
    dentist
    dental implants
    orthodontics
    invisalign
    clear braces
    teeth whitening

    2015-05-19 | danny.n
    sent email confirmation to Sam that Adword campaign is activated
    2015-05-19 | sean.f
    setup adwords search and display. 3 ad groups for 3 cities
    2015-05-19 | danny.n
    please setup today and confirm when done so i can send him activation email.

    Leave a Comment:

    New Order – Adwords closed
    Tasks | 2015-05-18 | Justin | #32349 |

    Google Adwords: $500/m

    2015-05-18 | chandra.t
    Charged.

    Leave a Comment:

    Marketing Estimate 
    Estimates | 2015-05-15 | Justin | #32329 |

    Spoke with Sam – husband – okay conversation – went from social marketing – is not happy with his reputation management company – went from facebook ads to Google Adwords – is showing up organic and map section – with Prosites right now – told him long story short, my solution would be to manage his campaign – no risk – will show him better results

    Getting 8-9 clicks a day

    2015-05-18 | danny.n
    Justin transferred call to me because Sam had questions and concerns about how beneficial it is for us to do it vs himself. He states he is getting 8-9 clicks a day but he's not getting phone calls. I explained to him how Marketing works and Conversion from the site is. knows his site is template. explained to him how we would manage his campaign and gave him a lot of pointers about my knowledge in PPC which gave him confidence. He is a bit cocky and condoscending when speaking to and may be a headache in future if no results which i explained to him his future expectation. Reiterated how we can ensure the clicks which is more than what he would be doing himself. He asked how to pause his adgroup which i verbally showed him while on the phone. he stated he will pause it when we have the campaign setup. I transferred him to justin to finalize the order.
    2015-05-18 | justin.n
    Also addressed to him that eventually i want to up his budget and treat each city as its own campaign - targeting cities like brea, la habra, fullerton, whittier, la mirada is diluting the budget
    2015-05-18 | justin.n
    Sam called - had a quick small talk here and there - he said he did more research on us over the weekend - says our only problem is that we are short staffed - said he was trying to sign the proposal but it didnt let him sign it on mac - told him thats not the case - discussed marketing again - $500/m - asked if i took notes on what cities - told him yes i did from friday - told him what cities i noted - he wants us to manage his campaign - take a look at what he did and tweak it - tranferred to danny to close since he thinks it is a one man team over at our company - addressed danny is the marketing director

    Leave a Comment:

  • Domain Information
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    Hosts Email
    Alias Info
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    Milestones
    .360temp.com

    Intro & Gallery URL:
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    Please submit a task to create content.
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    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
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    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

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  • Video Information
    Added to vendor DB
    Checked for alias
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    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
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    Account Access: PIN: F/U: URL: Active
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  • Blog Schedule
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    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
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  • Marketing




    STEPS
    Ordered: 2015-05-18
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
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    KEYWORDS

  • ORDERED/PAID
    Template



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    Mobile
    Fluid Responsive


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    Marketing
    2015-05-18

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    360 Plan



    Estimates | 2015-05-15 | Justin | Marketing Estimate Ordered

    Google Adwords

    Initial: Payments of $0
    Monthly: $500/m

    x Keywords & Location TBD - MONTH TO MONTH BASIS (NO CONTRACT)

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-05-18 | danny.n
    Justin transferred call to me because Sam had questions and concerns about how beneficial it is for us to do it vs himself. He states he is getting 8-9 clicks a day but he's not getting phone calls. I explained to him how Marketing works and Conversion from the site is. knows his site is template. explained to him how we would manage his campaign and gave him a lot of pointers about my knowledge in PPC which gave him confidence. He is a bit cocky and condoscending when speaking to and may be a headache in future if no results which i explained to him his future expectation. Reiterated how we can ensure the clicks which is more than what he would be doing himself. He asked how to pause his adgroup which i verbally showed him while on the phone. he stated he will pause it when we have the campaign setup. I transferred him to justin to finalize the order.
    2015-05-18 | justin.n
    Also addressed to him that eventually i want to up his budget and treat each city as its own campaign - targeting cities like brea, la habra, fullerton, whittier, la mirada is diluting the budget
    2015-05-18 | justin.n
    Sam called - had a quick small talk here and there - he said he did more research on us over the weekend - says our only problem is that we are short staffed - said he was trying to sign the proposal but it didnt let him sign it on mac - told him thats not the case - discussed marketing again - $500/m - asked if i took notes on what cities - told him yes i did from friday - told him what cities i noted - he wants us to manage his campaign - take a look at what he did and tweak it - tranferred to danny to close since he thinks it is a one man team over at our company - addressed danny is the marketing director