Malibu TMJ

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    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 101173




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


    LATEST NOTES



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    Start Cancellation







    Cancel Account closed
    Task: Other | 2016-08-23 | Chandra | #57776 |

    Site is elsewhere, please cancel account.


    2016-08-29 | catherine.c
    completed.

    Leave a Comment:




    Past Due 
    Accounting | 2016-06-14 | Chandra | #53118 |

    Email past due $49 for web.


    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-03-04 | Alec J. | #46349 |

    Leave a Comment:




    Change DNS closed
    Task: Technical | 2016-02-29 | Danny | #46000 |

    Change the DNS to the following:

    ns1.BlueHost.com
    ns2.BlueHost.com

    The Ip address for the new site is:

    199.34.229.100
    199.34.229.100

    Also, please unlock the domain, provide me the epp key and change the email for the registrar to: chance@beachwoodmarketingfirm.com

    Send me an email with this. Thanks.


    2016-06-12 | danny.n
    he hasn't officially cancel which he is aware he's suppose to. just keep recurring and do normal past due f/u.
    2016-06-09 | chandra.t
    Did they cancel? I see the site is elsewhere, should I stop the charges as they just became past due.
    2016-03-01 | catherine.c
    danny ok'd to close.
    2016-03-01 | catherine.c
    Thank you.
    2016-03-01 | danny.n
    ok. I'll let him know. i do see that it is in his own GoDaddy account. I've contacted him. Please keep this open until at least tom. Followup with me. Thanks.
    2016-03-01 | catherine.c
    Which domain are you referring to for DNS changes? Dr. owns malibutmj.com and his GoDaddy login only has CentralParkSouthtmjcenter.com.

    Leave a Comment:




    Add Alias closed
    Ticket: Technical | 2016-02-23 | Danny | #45713 |

    Dr registered this domain already: CentralParkSouthtmjcenter.com

    please have it redirected to malibutmj.com

    here is his godaddy login. please go in an update the dns/ip to point to us.

    Let me know when done so i can notify client

    my user name:  Manuginobili
    my password is Winehouse51

    2016-02-23 | catherine.c
    domain redirected to malibutmj.com & emailed dr. closing.

    Leave a Comment:




    Add Location closed
    Ticket: Website | 2016-02-23 | Danny | #45684 |

    Please add this to his website in all the areas that applies to this.

    Please also be aware that this site’s design was carried over from previous company for us to host. Dr understands that changes can only be made within the parameters that we have access too. With that being said, he requested in addition to place somewhere at the top of the site so his patients are aware he has a NY location. LMK if you have any questions.

    additional location:
    30 Central Park South suite #13D
    New York, New York 10019
    ph: 212-355-1577


    2016-02-24 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2015-12-24 | Alec J. | #42907 |

    SEO, Mobile, Rep. only


    Leave a Comment:




    Another Patient Video Testimonial closed
    Ticket: Website | 2015-12-21 | Danny | #42729 |

    “Danny-

    here is another testimonial for my tmj website…

    https://www.dropbox.com/s/bgapsod8a41oe2h/TMJ%20Pepperdine%20Girl.mov?dl=0

    thanks”


    2016-01-04 | catherine.c
    Ticket has been completed. Closing ticket.
    2015-12-31 | catherine.c
    Videos in email 12/31.
    2015-12-31 | catherine.c
    Waiting for link to youtube.
    2015-12-21 | danny.n
    thanks and here is one more: https://www.dropbox.com/s/0x18khfguer4ypp/DimitriTMJ%20Cell%20Video.mov?oref=e&n=102613658

    Leave a Comment:




    Add Video Testimonial closed
    Ticket: Website | 2015-12-16 | Danny | #42556 |

    “Danny-

    I sent an email to Belinda a couple of days ago to add a testimonial to my malibutmj.com site under “video testimonials”. Haven’t heard back…

    thanks”


    2015-12-17 | catherine.c
    Ticket has been completed. Closing ticket.
    2015-12-17 | catherine.c
    video posted, emailed doctor, and closed.
    http://malibutmj.com/?page_id=996
    2015-12-16 | danny.n
    embed this video on his testimonial page.

    Leave a Comment:




    Email Suspended (Constant Contacts) closed
    Ticket: Technical | 2015-11-30 | Tri L | #41717 |

    malibutmj@gmail.com is suspended on constant contacts.

    Please advise- update or remove?


    Leave a Comment:




    Pause OM & Refund 
    Marketing | 2015-11-02 | Chandra | #40709 |

    “can you tell whoever is necessary that I do not want to do the tmj ppc campaign for this month….I there was a charge I need to reverse it….I need to know when money comes out of the account as I didn’t have enough in that account ….

    please let me know…..tmj ppc no….malibu ppc $500 YES”


    2015-11-02 | chandra.t
    Paused OM campaign and refunded $1000 as it was charged today.

    Leave a Comment:




    Smile Gallery Addition closed
    Ticket: Website | 2015-11-02 | Belinda | #40706 |

    Please upload the photos accordingly (sent via email)


    Leave a Comment:




    Campaign Issue #1 of 2 closed
    Task: Sales | 2015-07-13 | Danny | #35230 |

    This campaign is paused when its suppose to be unpaused based on your last note. Secondly, you seem to have unpaused his other account instead of this one. Lastly, Adwords shows there is an issue with the credit card. see attached print screen

    “I also noticed that my PPC is no longer working. I don’t show up with either of my campaigns. What do you advise? Isn’t it time to load the campaigns again?”


    2015-08-21 | belinda.t
    He said anything that he owes, to go ahead and pay with this card. He doesn't want to owe anything and marketing campaigns to let him know if his budget is enough. He did mentioned the $1,000 one was paused but I'm sorry i can't confirm if he wants it paused or not. I will speak with him again on Tuesday, but Chan can call if she would like.
    2015-08-21 | danny.n
    belinda, did he say anything about the other Adword account $1,000/m that was paused bc of credit card issue? do i or chan need to contact him?
    2015-08-20 | belinda.t
    Dr is very happy with campaign results and asked if he has run out of money. I mentioned that if his clicks are going way over budget, then we'll suggest to him a higher budget. But so far he said it's working great.
    2015-07-13 | danny.n
    I had no role in the pausing/unpausing. also, i didn't see any notes for his General campaign to be paused from the beginning.... only see this TMJ account request for pausing by Chandra.
    2015-07-13 | sean.f
    You or Chandra had paused his other acocunts and in my notes I asked her to review accounting and unpause if needed. "This was unpaused, but his general is paused, did you mean to do it that way?" notes on July 8th I will unpause the general. You can also assign these to Chandra from now on and I show her how it is done.

    Leave a Comment:




    Un Pause OM closed
    Task: Sales | 2015-07-08 | Chandra | #34886 |

    Please un-pause campaign.


    2015-07-08 | sean.f
    This was unpaused, but his general is paused, did you mean to do it that way?

    Leave a Comment:




    Edit Per Client’s Request closed
    Ticket: Website | 2015-07-07 | Danny | #34865 |

    Please put EDSON LIMA testimonial video (http://malibutmj.com/?page_id=996) to replace the current video in the header on the home page.

    Then move that video that is on the home page that is being replaced, embed that on http://malibutmj.com/?page_id=83 after the 1st paragraph center align it.

    Please let me know when done so I can notify/update the client.

    Thank you – danny


    2015-07-09 | belinda.t
    Ticket has been completed. Closing ticket.
    2015-07-08 | chandra.t
    Please center align video on http://malibutmj.com/?page_id=83 page.

    Leave a Comment:




    Past Due 
    Accounting | 2015-07-06 | Chandra | #34816 |

    Email past due $1000 for OM.


    2015-08-07 | chandra.t
    LM with Lori.

    Leave a Comment:




    Pause OM closed
    Task: Sales | 2015-07-06 | Chandra | #34815 |

    Past due, please pause campaign.


    2015-07-07 | sean.f
    paused

    Leave a Comment:




    Edit Per Client’s Request (youtube video) closed
    Ticket: Website | 2015-06-29 | Danny | #34533 |

    please replace the testimonial (http://malibutmj.com/?page_id=996) from his patient Edson with this new one below.

    Also, please prioritize this as the very 1st video on top of that page.


    2015-07-02 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-06-17 | Olivia | #33770 |

    Hello Dr. Bob Perkins,

    Congratulations!

    Your website is ready and live to the public!

    LOGGING IN INSTRUCTIONS

    Login via your member login page: www.360controlpanel.com

    Username (your domain): malibutmj.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: malibutmj@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Footer Remove closed
    Task: Website | 2015-06-17 | Belinda | #33720 |

    Replace | Website developed by Now Media Group Inc with “Website Maintained by Optimized360”


    2015-06-18 | developerbrijesh
    Done

    Leave a Comment:




    Fix Footer closed
    Task: Website | 2015-06-16 | Olivia | #33697 |

    Update the footer map and text next to it look like: http://malibutmj.com’s footer


    2015-06-18 | belinda.t
    You have added a whole footer section to the website, but it has disappeared. On that footer section, there was the word "Phone" that wasn't aligned. Please re-insert the footer section.
    2015-06-18 | developerbrijesh
    Which Phone You Need in left Please Clear.
    2015-06-17 | belinda.t
    "Phone" is not aligned to the left!
    2015-06-16 | developerbrijesh
    Done

    Leave a Comment:




    Adwords updated 
    Marketing | 2015-06-16 | Sean | #33692 |

    Added display ads. We need to order content for headache pages to get better quality score.


    Leave a Comment:




    Update Logo closed
    Tasks | 2015-06-11 | Olivia | #33479 |

    Update logo with this pgn


    2015-06-16 | olivia.l
    I've updated it. Thanks!
    2015-06-16 | belinda.t
    FTP information is found on the second column (under ticket status). The FTP host is always "sftp://[first line]" username is [second line] password is [third line]. For this example, the host is "sftp://c58.d8e.myftpupload.com" username "c58d2632041104" password "Ek.nOZ5!I=LlC"
    2015-06-16 | developernidhi
    I couldn't find the logo anywhere in the editor hence consulted Sachit and he told that the logo is under library/inc folder of the reactor theme and would need the FTP details to edit

    Leave a Comment:




    Follow Up 
    Notes | 2015-06-11 | Olivia | #33469 |

    Left a message with Reception on a voicemail on his cell. Reaching out to Dr. Perkins regarding the website setup and getting the Godaddy Login credentials


    2015-06-15 | olivia.l
    Spoke with receptionist who will try to get the info from Dr. Perkins (he's on vacation) and she will email me the info.

    Leave a Comment:




    Add/Remove Keywords closed
    Tasks | 2015-05-29 | Danny | #32748 |

    “Danny-

    add headaches, migraines, and facial pain..if you need to remove one remove tmj problem

    thanks”


    2015-05-29 | sean.f
    I was thinking about those ,but thought it may be too expensive, but, let's test them, I added. TMJ may not have much clicks any ways

    Leave a Comment:




    Web & Domain Transfer closed
    Tasks | 2015-05-28 | Danny | #32692 |

    https://nmg-client-download.s3.amazonaws.com/backup-5.28.2015_13-27-15_malibutmj.tar.gz

    danny
    Tanny-opt36o!

    You can use these credentials to log into WP after you’ve restored the site on your server.

    —-
    Shawn Hilt
    Now Media Group

     

    Belinda…. we will be transferring the current WP site over to our hosting. The guy below is the contact. He will be sending over Admin Login to access. Will send this over to you once it is emailed to me.

    Mike Shaw
    Now Media Group
    858-256-9399
    mike@nowmediagroup.tv


    2015-06-17 | olivia.l
    Website is launched and ready.
    2015-06-10 | olivia.l
    I got the updated files from Shawn. Going to install it now.
    2015-06-09 | danny.n
    Olivia, any news on the status? thanks.
    2015-06-02 | olivia.l
    Had issues with missing WP files. Waiting on Mike to resend the proper files.

    Leave a Comment:




    Adwords (activate) closed
    Tasks | 2015-05-28 | Danny | #32691 |

    $1,000/m – TMJ Keywords
    Target: Malibu, Calabasas, Agoura Hills, Topanga,
    Thousand Oaks, Topanga & maybe Santa Monica.

    side note: We are in the process of transferring this site over to our hosting.


    2015-05-29 | sean.f
    Domain updated
    2015-05-29 | danny.n
    Sent dr Adword Activation email. Please fix the ad domain to say MalibuTMJ.com
    2015-05-29 | sean.f
    Ignore earlier comment about this, it was for Danny, Thx
    2015-05-29 | sean.f
    Ticket has been completed. Closing ticket.
    2015-05-29 | sean.f
    created the TMJ ads - landing page of tmj. consider adding promo (free consult) if possible

    Leave a Comment:




    Google Adwords + Web Transfer (new order) closed
    Tasks | 2015-05-28 | Danny | #32690 |

    $1,000/m – Adwords

    $250/ini + $49/m – Web Transfer/hosting


    2015-06-02 | chandra.t
    Doctor provided updated CC for OM. Charged.
    2015-06-01 | danny.n
    "Danny- tomorrow morning I am going to give you the cc for the malibutmj.com site...the $1,000. We will get this set up air tight. I will give you a different cc for this... then we will set up a regular auto withdrawal for the amounts we will be paying you each month... thanks"
    2015-05-29 | chandra.t
    Charged. Set OM to charge 6/1/15.

    Leave a Comment:




    See Main Account Notes 
    Estimates | 2015-05-14 | Danny | #32276 |

    https://360controlpanel.com/cp-main?id=101163


    Leave a Comment:




    See Main Account Notes 
    Estimates | 2015-05-14 | Danny | #32275 |

    https://360controlpanel.com/cp-main?id=101163


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire: 2015-07-07
    Site Download/Site Sucker:
    Temporary Site: 2015-07-07
    Concept: 2015-07-07
    Approved: 2015-07-07
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-07-07
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301: 2015-07-07
    Update Other Products: 2015-07-07
    Status Cake: 2015-07-07
    Live Online: 2015-07-07
    Analytics Setup: 2015-07-07
    Analytics Report or Jetpack Setup: 2015-06-19
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2015-05-26
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-05-26
    2015-05-29
    Mobile
    Fluid Responsive


    Videos


    Marketing
    2015-05-26

    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2015-05-26

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2015-05-14 | Danny | See Main Account Notes Ordered

    PPC


    Initial: Payments of
    Monthly: $1,000


    x TMJ Keywords targeting Malibu, Calabasas, Agoura Hills, Topanga, Thousand Oaks, Topanga & maybe Santa Monica.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2015-05-14 | Danny | See Main Account Notes Ordered

    Website Transfer/Hosting


    Initial: Payments of $500 (1-time payment)
    Monthly: $49


    x Transfer of existing wordpress site.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: