Wellness at Century City

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    Start Cancellation







    Cancel All Products closed
    Task: Website | 2017-08-01 | Danny | #80806 |

    Please cancel all. other company has new site live and situated. thanks.


    2017-08-01 | chandra.t
    Removed from Jotform and Google Analytics.
    2017-08-01 | belinda.t
    Please remove us from the Facebook page. Jan confirmed client has admin access.

    Leave a Comment:




    Cancelled Everything? closed
    Task: Other | 2017-08-01 | Danny | #80792 |

    Belinda, can you confirm that everything is cancelled? I still see the products active. Thanks.

    “Hi Danny,

    I am confirming that Dr. Cho’s new site is live on our platform so you can close things out on your end.

    Thanks!

    Kara”


    2017-08-01 | danny.n
    Ticket has been completed. Closing ticket.
    2017-08-01 | danny.n
    my bad, thought I did. I just created a cancellation task.
    2017-08-01 | belinda.t
    There was never a cancellation task from you. There was only transition. She's gotten everything she needed from us however.

    Leave a Comment:




    Facebook Access closed
    Ticket: Website | 2017-07-27 | Danny | #80522 |

    can you help on facebook acces please ?
    thanks so much for your support so far
    thanks
    ———- Forwarded message ———-
    From: “Kara Moller”
    Date: Jul 27, 2017 6:30 AM
    Subject: Facebook Access
    To: “Jessica Cho”
    Cc:

    Hi Dr. Cho,

    Checking back on Facebook too — Were you able to connect with anyone at Optimized360 regarding Facebook permission?

    For Facebook — Please contact Optimized360 to gain access to the existing Facebook page: https://www.facebook.com/Wellness-at-Century-City-1671789123032982/.

    Let them know you need them to add jessicachomd@gmail.com with Admin permission level. Once this is complete let me know then I can show you how to add permissions for PatientPop.

    Thanks!
    Kara Moller

    Implementation Manager

    p: (323) 591-3058 ext. 1113
    e: kara.moller@patientpop.com
    www.patientpop.com

    For Customer Support, please contact:
    Email: support@patientpop.com
    Phone: (844) 487-8399 and select Option 2


    2017-07-31 | jan.s
    This was already completed on Friday, 07/28, closing task.
    2017-07-28 | jan.s
    Called and left a message. Followed up via email as well, currently waiting for a response.
    2017-07-27 | danny.n
    please email dr and kara: kara.moller@patientpop.com

    Leave a Comment:




    Uploads Folder closed
    Task: Website | 2017-07-26 | Belinda | #80363 |

    Please send the uploads folder of her website to client. She wants a copy of all of her page pictures.


    2017-07-26 | catherine.c
    emailed dropbox link to doctor:
    https://www.dropbox.com/sh/efgqd08qh9dltwp/AAA5xNk--_a4PZSJ4qM3MrZ1a?dl=0

    Leave a Comment:




    Stop All Recurring Charges closed
    Task: Website | 2017-07-25 | Danny | #80272 |

    please stop.


    2017-07-25 | chandra.t
    Charges stopped.

    Leave a Comment:




    GoDaddy Transfer to Patient Pop closed
    Ticket: Website | 2017-07-25 | Danny | #80252 |

    Catherine, please reply back to them regarding below. You were cc’d

    “Hi Catherine and Danny,

    I am working with Dr. Cho to get her domain, wellnessatcenturycity.com, moved from your GoDaddy account to the PatientPop GoDaddy account.

    My domain specialist provided these details that should allow you to get this started:

    Email: ops@patientpop.com
    GoDaddy account #: 77040690
    Instructions: https://www.godaddy.com/help/move-a-domain-to-another-godaddy-account-822

    Please confirm once this has been started then I will let our domain know to take the action needed on our end.

    I would love to take care of this over the next couple days to ensure there is no website downtime when Dr. Cho’s new website is ready to launch. We are targeting a launch date of 7/31 or sooner.

    Please let me know if you have any questions.

    Thanks!
    Kara Moller

    Implementation Manager”


    2017-07-25 | catherine.c
    replied to all.
    2017-07-25 | catherine.c
    account change initiated.

    Leave a Comment:




    Domain Transfer closed
    Ticket: Website | 2017-07-24 | Danny | #80198 |

    Please email dr to coordinate domain transfer.

    Ignore the billing part. Also dr is aware that site will be taken down if we stop charges. Waiting on dr to see what she wants to do. In meantime, just start transfer.

    ““Hello Optimized360

    I have noticed that there has been a double charge of $78 on 6/29/2017
    from optimized. I will send a pic of double charge on a separate email
    shortly.

    I will be migrating into a new system thus I like to request the
    cancellation of your website service at the end of this month and
    transfer the domain.

    If there is anything i should be doing, please let me know.

    Sincerely,
    Jessica

    Sent from my iPad””


    2017-07-24 | catherine.c
    Emailed Dr. Cho - who is the new hosting company for domain.
    2017-07-24 | danny.n
    please email dr so she can introduce the person who will handle the transfer to coordinate. Thx.

    Leave a Comment:




    Charges (Monthly) closed
    Ticket: Other | 2017-07-24 | Danny | #80196 |

    Chan, please reply back to Dr. Cho regarding the charges. See attached file.

    “Hello Optimized360

    I have noticed that there has been a double charge of $78 on 6/29/2017
    from optimized. I will send a pic of double charge on a separate email
    shortly.

    I will be migrating into a new system thus I like to request the
    cancellation of your website service at the end of this month and
    transfer the domain.

    If there is anything i should be doing, please let me know.

    Sincerely,
    Jessica

    Sent from my iPad”


    2017-07-24 | chandra.t
    Refunded $78 back to American Express ending in 5004 and replied back to Dr. Cho.

    Leave a Comment:




    Cigna closed
    Ticket: Website | 2017-07-10 | Belinda | #79160 |

    Please remove Cigna as insurance provider from website.


    2017-07-10 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-07-10 | catherine.c
    WP:
    U: admin101171
    P: 7w(XPWe6W)aUF7ntG^SQ)r!t
    2017-07-10 | developerabdullah
    ??
    2017-07-10 | developerabdullah
    Incorrect username or password.

    Leave a Comment:




    Ticket from May 23 closed
    Ticket: Website | 2017-06-01 | Danny | #76780 |

    Catherine, can you please review the comment from Dr. Cho. Please coordinate with Dr Cho. Thank you.

    “good morning,
    I see no updates done on the website from my request.
    Can you work on this as soon as possible as i need the corrected website to send pts to review info on it?

    Thanks,
    Jessica”


    2017-06-01 | catherine.c
    Emailed Dr. Cho. Voicemail was full. Notified her all edits were completed 5/24 and to clear her cache and refresh if she doesn't see updates.

    Leave a Comment:




    Testimonial and Vitamin Page Changes closed
    Ticket: Website | 2017-05-23 | Belinda | #76171 |

    1. Grab yelp reviews from the following people. Please format the same as what is on the current page.

    https://www.yelp.com/biz/jessica-j-cho-md-wellness-at-century-city-los-angeles

    Kyra S
    Kellye E
    Diana G
    Samantha K
    Claudia A
    LaPricia B
    Spencer T
    Peter C
    Deborah W

    2. http://wellnessatcenturycity.com/vitamin-shot/

    Delete the following sentences:

    – “The master plan to calm, heal, rejuvenate & revive your body in the most effective way.”
    – “Ultimate super-immune boost”
    – “Ultimate way to detox from heavy metals and toxins”

    3. Remove pricing and change color to the following:

    – Restore “detox & chelate heavy metal” IV: $200, pack of 4: $700
    *** remove “: $700”
    *** change color to #a5e0e6

    – Re-immunity Super Immune Boost IV: $200, pack of 4: $700
    *** remove “: $700”
    *** change color to #a5e0e6

    – Revive Executive Stress Formula IV: $250, pack of 4: $800
    *** remove “: $800”
    *** change color to #a5e0e6

    4. http://wellnessatcenturycity.com/vitamin-shot/

    Make “vitamin shot bar menu” to read “Vitamin Shot Bar Menu” and align left

    5. http://wellnessatcenturycity.com/vitamin-shot/

    Make “REVIVE IV lAB menu” all CAPITALIZE and left align. It should read “REVIVE IV LAB MENU”

    6. Delete promotions page and remove from menu.


    2017-05-24 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-23 | catherine.c
    WP
    U: admin101171
    P: Ct!3rZo$!tnU2CKNL(94WL#D

    Leave a Comment:




    Social Marketing & SEO Estimate 
    Sales | 2017-02-08 | Justin | #69062 |

    Justin N.
    Jan 31 (8 days ago)

    to Jessica
    Dr. Cho,

    It was a great pleasure speaking with you yesterday, per your request, I have placed two options for you to view based on your inquiry.

    Option 1 (Social Marketing): $500 + $149/m
    A custom integrated blog is placed into your website which helps out with your SEO optimization.
    Each month, a professional content writer will create a custom unique article for you based on your topic of choice. It will then be posted to your blog AND your social medias such as Facebook, Twitter, Google+ as well. Our company will also post on-demand for you if you do not have the time to post to all the social sites yourself.

    Below is an example of our blog & social marketing

    http://southbayconnect.com/blog/

    Option 2 (Advanced Off-Site SEO): $25/hour On-Going Basis (Recommended 15-20 Hours)
    Per your request, you wished to show up for “Vitamin IV Therapy” and push that keyword from page 2 to page one. Our SEO specialists will work on doing so each month for you. If you wish to see a visual of what will be done to your site on a monthly basis, you can view it here under Off-Site SEO.

    https://optimized360.com/marketing-medical/

    Please let me know which option you would like to work with or if you would like to do both.
    Once you confirm here via email I will set up your order right away!

    Thank you,


    2017-03-01 | justinn
    Emailed F/U
    2017-02-27 | justinn
    mailbox is full
    2017-02-17 | justinn
    Mailbox full - texted
    2017-02-16 | justinn
    Emailed F/U
    2017-02-13 | justinn
    she will look at the email and get back to me - very nice
    2017-02-10 | justinn
    mailbox is full
    2017-02-09 | justinn
    Emailed F/U
    2017-02-08 | justinn
    Dr. Cho said she will get back to me later today - been so busy

    Leave a Comment:




    Testimonial closed
    Ticket: Website | 2017-01-31 | Belinda | #68433 |

    Please add the following testimonial and make sure its the same format that is currently on the site. Place in order.

    Nancy K
    Los Angeles
    1/3/2017
    I’ve finally found my doctor for life, and her name is Jessica Cho. 🙂

    I found Dr. Cho a few months ago when I was searching for a holistic MD, someone who had knowledge of, and practiced, both western and holistic medicine. I hadn’t seen a doctor in years (Dr. Cho was a little shocked to hear just how many years), but truth be told, I didn’t need to. I was never one of those to run to the doctor at the slightest onset of the cold, etc. When I developed costochondritis from a particularly bad bout with the coughs, I came to the diagnosis myself after some research (but did acquiesce to my mother to go to urgent care to get a professional opinion, only to get confirmation that it was, indeed, costochondritis and it would go away with time). I just never believed in going to the doctor for every physical discomfort or ailment when ultimately, all they would do is give you some prescription for your symptoms and send you on your merry way.

    But as we get older, it is absolutely vital to find the right doctor, not to look up to and revere as the all knowing authority over your health, but to serve as your partner in health. I suppose it really depends on your personal philosophy towards health and wellness – if it is similar to mine, and you believe in being proactive with your health and not reactive, then you should absolutely be going to a holistic doctor too, and I cannot recommend Dr. Cho enough for that. She is so incredibly knowledgeable, compassionate, empathetic and warm. I didn’t feel like I was at the doctor’s office at all, but was spending time with a friend. I got the Executive Physical package, and sure enough, when we went over all my blood test results, I was stoked to hear that I was one of the healthiest patients she’s had. She gave me some great recommendations, one of which was a supplement for heavy metal detoxification that I hadn’t considered, but have now incorporated into my daily regimen.

    If you care about living well and aging well, you really need to be well in health. And in order to be well in health, you have to be conscious of it on a daily basis. Don’t wait til you start experiencing symptoms to make adjustments to your diet and encompassing habits (just eating mostly organic and taking a multivitamin is sadly not enough in this day and age). And most importantly, find a great holistic doctor like Dr. Cho that really cares about you being well, who won’t throw a bunch of prescriptions your way and tell you to keep coming back, but will actually suggest a whole body and mind support approach along with vitamins and herbs that really do work.


    2017-02-01 | catherine.c
    Testimonial added in ticket #68284

    Leave a Comment:




    Add a Page – vitamin shot bar menu closed
    Ticket: Website | 2017-01-31 | Belinda | #68432 |

    https://docs.google.com/document/d/1a_UD2HPUIW-ezbo3COZidSYlyKiirKi52WQJxxcpDsc/edit?ts=588fc1c8

    Please put the URL in comment section.


    2017-02-07 | catherine.c
    Emailed doctor completed.
    2017-02-07 | developerbrijesh
    we have add vitamin shot bar menu please check here is url
    http://wellnessatcenturycity.com/vitamin-shot/
    2017-02-06 | catherine.c
    http://wellnessatcenturycity.com/wp-admin/
    U: admin101171
    P: KeTj&i!Ma&US%#E2)$6URvlO
    2017-02-06 | alec.j
    Catherine, would you please update Brijesh?
    2017-02-01 | developerbrijesh
    please provide proper admin auto login
    2017-02-01 | catherine.c
    https://docs.google.com/document/d/1a_UD2HPUIW-ezbo3COZidSYlyKiirKi52WQJxxcpDsc/edit?ts=588fc1c8

    Leave a Comment:




    Via Email closed
    Ticket: Website | 2017-01-30 | Chandra | #68298 |

    Doctor sent emails but wanted to go over via phone for clarification.

    Switch the positions of the Home page buttons “Weightloss & HCG” with “Vitamin IV Therapy”

    Remove the current content on Vitamin IV Therapy page and paste onto newly created page titled “Revive Vitamin/IV Lab”. Remove “IV Myers Cocktail” and “IV Glutathione” from the page.

    Replace the content on Vitamin IV Therapy page with the document content attached (https://docs.google.com/document/d/1a_UD2HPUIW-ezbo3COZidSYlyKiirKi52WQJxxcpDsc/edit?usp=sharing). She wants two sections- 1 for IV Shots and 1 for IV Therapy (like the document)

    Remove “Online Store” menu item and from the sidebar “Our Online Store” (do not delete, she will
    want this back later). In its place put the newly created page “Revive Vitamin/IV Lab”

    Under Services menu dropdown – remove “IV Therapy” and “Be well shot bar menu”

    Promotions page – remove “Weight Management Package” promotion

    Forms page – she will be sending a new form to replace “Introduction to Physical Menu”

    Our Office page – she will be sending new content to replace “Insurance” section


    2017-01-31 | sanjay.d
    Thank you, Chandra and Jessica. Closing this ticket.
    2017-01-31 | sanjay.d
    Kindly suggest me for last 2 points - Forms page and Our Office page. Rest of is done, kindly review it.

    Leave a Comment:




    Testimonial closed
    Ticket: Website | 2017-01-30 | Chandra | #68284 |

    Please add the testimonial below to the Testimonials page, match the current testimonials in format and stars and link to her yelp page.

    Nancy K

    1/3/2017

    I’ve finally found my doctor for life, and her name is Jessica Cho. 🙂

    I found Dr. Cho a few months ago when I was searching for a holistic MD, someone who had knowledge of, and practiced, both western and holistic medicine. I hadn’t seen a doctor in years (Dr. Cho was a little shocked to hear just how many years), but truth be told, I didn’t need to. I was never one of those to run to the doctor at the slightest onset of the cold, etc. When I developed costochondritis from a particularly bad bout with the coughs, I came to the diagnosis myself after some research (but did acquiesce to my mother to go to urgent care to get a professional opinion, only to get confirmation that it was, indeed, costochondritis and it would go away with time). I just never believed in going to the doctor for every physical discomfort or ailment when ultimately, all they would do is give you some prescription for your symptoms and send you on your merry way.

    But as we get older, it is absolutely vital to find the right doctor, not to look up to and revere as the all knowing authority over your health, but to serve as your partner in health. I suppose it really depends on your personal philosophy towards health and wellness – if it is similar to mine, and you believe in being proactive with your health and not reactive, then you should absolutely be going to a holistic doctor too, and I cannot recommend Dr. Cho enough for that. She is so incredibly knowledgeable, compassionate, empathetic and warm. I didn’t feel like I was at the doctor’s office at all, but was spending time with a friend. I got the Executive Physical package, and sure enough, when we went over all my blood test results, I was stoked to hear that I was one of the healthiest patients she’s had. She gave me some great recommendations, one of which was a supplement for heavy metal detoxification that I hadn’t considered, but have now incorporated into my daily regimen.

    If you care about living well and aging well, you really need to be well in health. And in order to be well in health, you have to be conscious of it on a daily basis. Don’t wait til you start experiencing symptoms to make adjustments to your diet and encompassing habits (just eating mostly organic and taking a multivitamin is sadly not enough in this day and age). And most importantly, find a great holistic doctor like Dr. Cho that really cares about you being well, who won’t throw a bunch of prescriptions your way and tell you to keep coming back, but will actually suggest a whole body and mind support approach along with vitamins and herbs that really do work.


    2017-01-31 | chandra.t
    Perfect. Closing ticket.
    2017-01-31 | sanjay.d
    New testimony have been updated kindly review it.

    Leave a Comment:




    Website Edit Requests closed
    Task: Website | 2017-01-30 | Justin | #68228 |

    Please contact client regarding changes to the website.
    She wanted Belinda to call for edits. I don’t think she realizes Belinda is not the editor.


    2017-01-30 | catherine.c
    Called front desk. She will send edits to support.

    Leave a Comment:




    Reviews Page Correction closed
    Task: Website | 2016-12-08 | Belinda | #64816 |

    Please capitalize the first letter of the month on all reviews. It is currently inconsistent.


    2016-12-08 | developerbrijesh
    done please check.

    Leave a Comment:




    Add Yelp Reviews closed
    Ticket: Website | 2016-11-22 | Belinda | #63874 |

    Please add the following reviews in chronological order by what is on the testimonial page. Please format the same exact way as it is on the site.

    Jen N.
    Los Angeles, CA
    0 friends
    3 reviews

    11/21/2016
    Dr. Cho has been my physician for almost ten years now. She is always beyond informative, friendly & knowledgeable about western & eastern medicine. While taking an involved, detail-oriented & big picture, communicative approach to problem solving, she is genuinely concerned about your immediate & long-term health needs, offering several treatment options. I would & have highly recommend /ed her as many times to as many people as possible. Many thanks, Dr. Cho for who you are & all that you do!

    Lisa A.

    I continue to see Dr. Cho and I couldn’t be happier. Her approach is smart and she targets what you need. She doesn’t just prescribe. She listens, takes blood and evaluates the results before giving her educated opinion on what will help. I find that her diagnosis is on point and I’m healthier than I’ve ever been. Her staff is really helpful, accommodating and friendly. They are all great but Heidi continues to impress me. Thank you Dr Cho and staff!

    Cathy K.
    Los Angeles, CA

    11/19/2016
    I have been seeing Dr. Zhai for three months for my stress and back problems. She uses accupuncture and cupping to help me relieve tension in my back and stress throughout my entire body. Thanks to her I have been sleeping better and felt a dramatic decrease in back pain. The office staff is extremely friendly and tries to accommodate my schedule.
    Dr. Cho has helped me navigate the complicated insurance process as well.

    Kris W.
    Los Angeles, CA

    10/17/2016
    You can not get a better, more empathic, more knowledgeable doctor than Doctor Cho. She blends Eastern & Western medicine for what I believe is double the care. She explains things in terms I understand & always takes so much time with me to make sure I fully understand the issues, the treatment that can fix them & what results I should expect. I can’t thank her enough!

    Also her Staff is amazing! There really aren’t enough great words to say about her!

    Rosa V.
    Los Angeles, CA
    0 friends
    2 reviews
    9/15/2016
    Dr. Cho is the best! She is dedicated and cares for her patients.

    Lori G.
    Beverly Hills, CA
    0 friends
    7 reviews

    9/14/2016
    Dr. Cho has been my Physician for many years now. She is really a fantastic Doctor. She takes all the time you need and follows up immediately with you. She has her heart right there with her patients and she cares deeply for her patients. I trust her explicitly. Her advice on numerous issues is so spot on. I have only benefitted greatly from my experiences with her as my Physician.

    Katosha G.

    8/24/2016
    I’ve been going to Dr Cho around 6 years and love it. At one point in my life I didn’t really like going to the doctor but since I’ve been going to her my confidence has changed. She helps provide healthy options like vitamins, exercise, and acupuncture. A more holistic approach which I love. Shes been great at helping me stay proactive in my everyday living and staying healthy.

    Alakamar M.
    La Habra, CA

    8/1/2016
    I have been a patient of Dr. Cho’s for 9 years. She is one of the smartest doctors I have ever gone to. She always knows what is going on when I have a symptom or an issue, and if she doesn’t know she finds out! She takes time to explain what is happening with the body — how it works and why things happen. This is wonderful. I feel like then I truly understand and can deal with whatever the issue is.
    I moved to La Habra 2 years ago — which makes getting to Dr. Cho’s office very challenging and can take over 2 hours….but you know what? It is worth it to me for the care that I receive there.
    I highly recommend Dr. Cho and her staff.


    2016-11-30 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-22 | developerbrijesh
    We have Add Reviews Please Check.

    Leave a Comment:




    Yelp Reviews closed
    Ticket: Website | 2016-08-15 | Belinda | #57181 |

    Please add the following reviews to the website, be sure to place in chronological order and keep formatting the same as website.

    https://docs.google.com/document/d/11gQfN7NSxW8ad7_Avbr9QdeETfZ4gA-BKB4F2Ka6iVk/edit?usp=sharing


    2016-08-16 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-03-04 | Alec J. | #46350 |

    Leave a Comment:




    Request to Remove Monthly 
    Notes | 2016-03-01 | Danny | #46078 |

    Dr asked to remove monthly since she does not make much changes. I explained to her how her monthly fees work which is for hosting and maintenance. Gave her the analogy of how cell phones work which needs a provider. How many phone calls made in/out depends on the user so monthly fees are there regardless if you want to keep phone line active. Brought it to her attention we had waived her 2015 monthly fees since she ordered last June (6 months waived). She only started getting charged last month.


    2016-03-01 | danny.n
    justin, your client. just fyi.

    Leave a Comment:




    Additional email changes closed
    Ticket: Website | 2016-02-29 | Catherine C. | #45997 |

    see email from dr. cho – “IV Therapy – Invitation to edit”


    2016-03-11 | catherine.c
    no response. closing.
    2016-03-01 | catherine.c
    left voicemail for doctor to clarify request.

    Leave a Comment:




    email changes closed
    Ticket: Website | 2016-02-29 | Catherine C. | #45996 |

    see email from dr.


    2016-03-01 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Additional email changes closed
    Ticket: Website | 2016-02-10 | Catherine C. | #45018 |

    see email from 2/10:

    Can we edit following?…


    2016-02-15 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    email changes closed
    Ticket: Website | 2016-02-09 | Catherine C. | #44960 |

    from dr. cho:
    Can you add the page of Be Well Shot Bar Menu onto PROMOTION TAB?
    YOU CAN write on the top of the menu –this for promotion

    Get 3 SHOTS then 4th SHOT FREE–

    Then Please edit WEIGHT MANGAMENT PACKAGE:$750
    the contents should be white font smaller size with only header in BLUE bold font..

    ALSO IV THERAPY SHOULD ALSO BE CHANGE TO “IV THERAPY PROMOTION”


    2016-02-14 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add Captcha closed
    Ticket: Website | 2016-02-04 | Danny | #44725 |

    Catherine, can you please add captcha to all her contact/appt forms. She’s been getting auto-generated submissions from spam software


    2016-02-05 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-02-05 | catherine.c
    it's added. closing.

    Leave a Comment:




    Monthly Charges 
    Notes | 2016-02-01 | Danny | #44510 |

    “Hello Danny
    I was wondering about the charge posted on my credit card on Jan 29.
    Can you let me know what this is for?
    Thanks


    2016-02-01 | danny.n
    responded to dr letting her know that its for her monthly. It is new to her cause its her first hosting charge since 2015 monthly was waived as part of the agreement/promo at the time of her order in June

    Leave a Comment:




    Appt Submission/WordPress Issue? closed
    Ticket: Website | 2016-02-01 | Danny | #44509 |

    Rod, can you take a look at this technical issue below. Read the Dr’s comment:

    “Hello

    I wanted to bring to your attention that recurring scheule submissions come back to us in this un-readable texts.
    It has been happening occasionally however, i thought it was a glitch, however, they are happening on a regular basis.
    Can you look into this and let me know?
    Thanks

    Jessica Cho
    ———- Forwarded message ———-
    From: Optimized360
    Date: Sat, Jan 30, 2016 at 9:21 PM
    Subject: Appointment Scheduler Submission
    To: info@wellnessatcenturycity.com

    From: betwagcsazb <[your-email]>
    Subject: Appointment Scheduler Submission

    Message Body:
    Patient Name: betwagcsazb
    Tel:
    Email:
    Address: iYkgCKEgAjshD
    Reason: Acupuncture
    Comments: q9edmS ribkkybvjmgv, [url=http://fjiyfgvvoaqa.com/]fjiyfgvvoaqa[/url], [link=http://wuxzsgjztqtt.com/]wuxzsgjztqtt[/link], http://zsregivjsvam.com/
    1. Date/Time: mflMtfJzE 3:00pm
    2. Date/Time: eELSGMnDXtonePL 3:30pm
    3. Date/Time: xmPmAKbkcdiHjDu 11:30am


    This e-mail was sent from a contact form on wellnessatcenturycity.com (http://wellnessatcenturycity.com)”


    2016-02-03 | rod.l
    There is a captcha, but you must get an API with google and register your account/site with them or something along those lines. I'm not entirely sure what the procedure on our end is, but there is a way to do that.
    2016-02-03 | danny.n
    Rod. so it is possible for her to continue receiving this spam? lastly, can you add a captcha on the current appt/contact form on her site. lmk.
    2016-02-03 | rod.l
    Danny, this is just spam. I have modified the form to not display blank fields and taken out a few things. This form was made by belinda with something other than jotform so there isn't much support for blocking or detecting spam on it.

    Leave a Comment:




    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-05 | Alec J. | #43263 |

    SEO, Marketing, Rep. only


    Leave a Comment:




    Phone call edits closed
    Ticket: Website | 2015-12-31 | Catherine C. | #43136 |

    1. remove PHYSIOLOGICS online store link on the first page

    2. remove fee schedule–but have it ready for later to put it up

    3. upload shared docs onto testimonials

    4. ONLINE Store-need to re-arrrange and remove some undone pictures

    5. Online store – #5 image placental cream swap with #10 Weight Management Formula – $40.

    6. Online store – remove all coming soon boxes at bottom.

    7. Online store – Make all descriptions same format – text, next line price.

    8. For Natural Estrogen Without Soy Isoflavones – $32 … change to “Natural Estrogen
    Without Soy Isoflavones – $32″.

    9. Add testimonials to page. From google doc forward from danny email on 12/31.

    10. Fee Schedule removed from “Forms” – DONE.

    11. Send social media logos to doctor. – DONE

    can you also change the subheading of shot bar menu to blue text color?

    ON Be Well Shot BarMenu
    any underlined subheading should be BLUE in color .


    2016-01-04 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Google Plus Page Management closed
    Ticket: Social | 2015-10-26 | Belinda | #40295 |

    Please log into client’s Google Plus page and add us at a manager. Customize profile and attach to the website.

    wellnessatcenturycity@gmail.com
    pass: wellbeing


    2015-10-26 | rod.l
    Added us to manager: social@optimized360.net

    Leave a Comment:




    Weight Loss Program Page closed
    Ticket: Website | 2015-10-23 | Belinda | #40281 |
    1. http://wellnessatcenturycity.com/education/weightloss-program/

    Put onto Weight Loss Program Page:
    https://docs.google.com/document/d/1gwYZC15FMii-GbLsC-RUJvsAMd3AUEWWpFS25mBTcQI/edit?usp=sharing

    2. http://wellnessatcenturycity.com/be-well-shot/ copy and paste into PDF format and under forms page, link this new PDF to “vitamin shot menu..”

    3. http://wellnessatcenturycity.com/education/adrenal-fatigue/ Unlink all items within the text.

    5. http://wellnessatcenturycity.com/education/introduction-to-physical-menu/ all capitalized to be a heading and properly lower/capitalize

    6. No parenthesis ; remove all and replace with hyphens like other parts on page http://wellnessatcenturycity.com/education/introduction-to-physical-menu/

    7. https://docs.google.com/document/d/1MwUDwvQYzWNDPPqQJP0mSZzrr0QRIPYS6eA6bRqlNfs/edit?usp=sharing needs to be added to Thyroid Optimization Page

    8. IV Therapy under forms page: Should have four boxes – ask belinda


    2015-10-27 | rod.l
    Ticket has been completed. Closing ticket.
    2015-10-27 | belinda.t
    http://wellnessatcenturycity.com/education/iv-therapy/ She basically wants it like this. Four boxes two side by side.
    2015-10-26 | rod.l
    Could you send the pdf again. The one i got was formatted that what. Or the URL for it.
    2015-10-26 | belinda.t
    The four boxes should appear in one page instead of two pages right now. 2x2 basically.
    2015-10-26 | rod.l
    These are completed. Please double check. Also, number 8? It has 4 boxes.

    Leave a Comment:




    Additional Items for Online Store closed
    Ticket: Website | 2015-10-21 | Belinda | #40147 |
    A couple for items – all to go after the products in the “bottles section”. I put the description to go underneath the product name in parenthesis
    1. Natural Estrogen Without Soy Isoflavones – $32
    Inline image 1
    2. Neuro-Mag Magnesium L-Threonate – $40
    Inline image 2
    3. Integra-Lean African Mango Irvingia – $28
    Inline image 3
    4. Advanced Anti-Adipocyte – $39
    Inline image 4
    5. Weight Management Formula – $40
    Inline image 5

    2015-10-23 | rod.l
    These have been added. Please let me know about the other ticket.
    2015-10-22 | rod.l
    Where are the images?

    Leave a Comment:




    Online Store Page closed
    Ticket: Website | 2015-10-21 | Belinda | #40119 |

    For online store the orders for the products should be organized by type:

    Bottles first –
    nature thyroid
    Bitter melon
    An ho diet
    Iodoral

    Then

    Skin products
    Placenta cream
    Vit c serum
    Pure hyaluronic
    Face lift

    Skin Stem Cell Serum

    Then

    Silver (Argentyn products) – 3 products
    Mist
    Nasal spray
    Silver gel – has the picture of the combination of bottles, please erase that picture and use the picture with the caption “Argentyn 23 silver spray & nasal mist”

    Then bioidentical hormone

    please get rid of all pictures of hormone products
    But list them by the following order
    Biest 50/50 cream 1mg/gr $50.00
    Biest 2mg/gr $60.00
    Biest 3mg/gr $70.00

    Progesterone
    100mg capsule #30 $40
    100mg capsule #60 $60

    200 mg capsule #30 $60

    200 mg capsule #60 $80

    Progesterone cream 100mg/ml $40.00

    Testosterone cream 100mg/ml $45
    Testosterone cream 200mg/ml $75
    Testosterone 10mg/ml $40
    Testosterone cream 20mg/ml $65

    Vaginal E3/T suppositories #30 $40.00
    Vaginal E3/T cream $40.00

    Double therapy
    biest 2mg/progesterone 100mg cream $80

    Triple therapy
    Biest 2/progesterone 100/testosterone 2.5 $100.00

    Free T3 25mcg #30 $50
    Free T3 25mcg #60 $70
    Free T3 50mcg #30 $60
    Free T3 50mch #60 $80

    – Erase Heavy Metal Testing Kit please
    -“Skin Stem Cell Serum $74.00” with Stem Cell Remedy for Skin (on the bottom) photo: http://www.herbose.com/media/catalog/product/cache/1/image/650×650/9df78eab33525d08d6e5fb8d27136e95/8/0/80130.jpg
    – Facelift Serum is $59.85 – caption underneath “Maximize the health and appearance of the skin”


    2015-10-29 | belinda.t
    Can we switch out the image to a brown to better match, don't want it to stand out too much. Thats all you can close thereafter.
    2015-10-27 | rod.l
    There is a coming soon image there now. Please double check. If thats correct I'll rearrange and let me know if i can close this one.
    2015-10-26 | rod.l
    So I delete all images and boxes that have this: http://wellnessatcenturycity.com/wp-content/uploads/2015/08/20150924_104921-240x240.jpg correct?
    2015-10-23 | belinda.t
    Spoke to client create boxes very light so it looks like coming soon.
    2015-10-23 | belinda.t
    Can we do just a list? I think that would be best.
    2015-10-22 | rod.l
    Just double checking for this: you want me to delete all the images for the bottles? Should i leave them as squares or just a list?

    Leave a Comment:




    Finalizing Website via Email to Belinda closed
    Ticket: Website | 2015-10-19 | Belinda | #39903 |

    1. Add Patients Choice Award below current two awards: http://donaldsonplasticsurgery.com/wp-content/uploads/2013/04/donaldson-blog-header2.jpg

    2. Awards: Line the two on top of each other, making them wider. I can definitely do this, however it will make the sidebar much longer.

    3. Add Reviews: https://docs.google.com/document/d/1Te9w65FfdYjq9H1bXwQo9QP4UCWFGoL7RertVHm9zeg/edit?usp=sharing

    5. Adrenal Fatigue: Switch out the form on drop-down labeled “Adrenal Fatigue” to the one attached. The one currently on the drop-down menu to be moved to forms page, replacing “adrenal fatigue self-test”

    https://docs.google.com/document/d/1kah20mrLHQ5YY8Nlp23q16SyeiRHJlsC4tfNxYiCl8o/edit?usp=sharing

    6. Thyroid Optimization: Add a page for Thyroid Optimization. Create a link on the home page AND add a link under “services” sub-menu.

    https://docs.google.com/document/d/1MwUDwvQYzWNDPPqQJP0mSZzrr0QRIPYS6eA6bRqlNfs/edit?usp=sharing

    3. Change Headers to Blue: http://wellnessatcenturycity.com/education/detoxification-therapies/
    Please realign the paragraphs, add spacing where it is necessary and change the headings into h1/h2 (which ever is correct) Looks like client has added this page themselves.
    4. Andropause – Testosterone: https://docs.google.com/document/d/1DAcztpN-Gvg4ISHHtK3xTDvRse9p0Ga2izpxwlo9mZw/edit#heading=h.zg7ocw5e17hl
    This content will be added to the page that is labeled “Men’s Hormone Therapy” 

    5. Google Plus – Please check that she has added us as a manager. The page title should be wellness at century city or Jessica Cho MD

    6. Menu: Under services > Vitamin Shot Menu (delete)
     
    9. Remove Detox Kit from online store.
     
    10. Weight Loss & HCG Page: http://wellnessatcenturycity.com/education/detox-and-weight-loss/
    Replace the current content with uploaded Google Page: https://docs.google.com/document/d/1gwYZC15FMii-GbLsC-RUJvsAMd3AUEWWpFS25mBTcQI/edit?usp=sharing
     
    11. Chelation Therapy Page: http://wellnessatcenturycity.com/education/chelation-therapy/
    Add content from here: https://docs.google.com/document/d/14uhoOD0_RnELG1fP9LRgHbpQYu775iToN8A5ebCX93I/edit?usp=sharing
    12. HCG Program Page: http://wellnessatcenturycity.com/education/hcg-program/
    Add content from: https://docs.google.com/document/d/1fJnsDkjIj-R1i7QtAU25yaNpgcWz1djBzFh8OnUtPoE/edit?usp=sharing
    13. Heavy Metal Page: http://wellnessatcenturycity.com/education/heavy-metal-detox/
    Add content from: https://docs.google.com/document/d/1HwKQnmRvdQcCfMEF_hUHq9X-FaTnix6qZOYK92ETi4o/edit?usp=sharing
    14. Scheduler: Please add fifteen minute intervals. So there should be 8:15am, 8:30am, 8:45am, etc..

    2015-10-23 | belinda.t
    #6 Thyroid OPtimization isnt done.
    2015-10-21 | belinda.t
    Please close ticket, will notify client regarding the Google Plus.
    2015-10-21 | rod.l
    Got it. Done. The google, just double check, the one in our account isn't verified, the one she has is, so I'm guessing we don't have access.
    2015-10-21 | belinda.t
    #6 Thyroid Optimization has not been added to services menu or linked on home page. Can you put the URL of The Google profile here so I can compare? everything else is okay.
    2015-10-21 | rod.l
    For Google, we have an account there but I don't know if that is the correct one. Not sure where the "detox kit" is. Please double check the other content.

    Leave a Comment:




    PLEASE CALL Dr. CHO closed
    Task: Other | 2015-10-19 | Justin | #39894 |

    I spoke with Dr. Cho for about 45 mins explaining why she is not showing up for Wellness at Century City (8 million search results) – expressed to client that we initially set up the website based on Google’s recommendations – our previous phone conversations of her being upset and addressing her concern to show up for “Wellness at Century City” – I assured her that we are filling in the cracks as we see them to see what we can do to improve but re-iterated multiple times that this is a long term process – she wants to push down the yelp listing with her website as well.

    Please give dr a call – she wants to go over some other things with you – please speak with Justin before you give her a call


    2015-10-19 | belinda.t
    Emailed her outlining all of the edits that she's sent. Asked that she keeps everything organized before we speak over telephone.

    Leave a Comment:




    Google+ closed
    Ticket: Website | 2015-10-19 | Justin | #39893 |

    https://plus.google.com/115816485748659528191/about

    Please update the info! Why does it say Internist – please link to her website as well.


    2015-10-19 | belinda.t
    Closing ticket, opening new ticket.
    2015-10-19 | belinda.t
    We did not create this profile for her. We have not created any, she's supposed to give us access, which I am waiting for.

    Leave a Comment:




    Edits via Email closed
    Ticket: Website | 2015-10-19 | Belinda | #39863 |

    1. Put the music to Mute for now
    2. All subheading on all pages should be torquise color
    3. Vitamin shot menu-adjustment..
    4. Online store–i need to adjust the orders to more grouping of same kinds
    5. social meida updates


    2015-10-19 | belinda.t
    Please go ahead and close task. She's sent additional tickets that I will submit.
    2015-10-19 | rod.l
    Belinda, there is no mute option for this player and putting the volume to 0 doesn't seem to work, so I took off the autoplay. For number two, I checked the pages, they all have the colors, am I missing one? For number 3 and 5 what should i adjust or update? and for 4, how would you like me to rearrange these?

    Leave a Comment:




    Website Edit closed
    Ticket: Website | 2015-10-05 | Justin | #39257 |

    Forms Page: Please make sure each PDF form is in it’s proper location (For Example: Vitamin shot goes to insulin PDF)

    Slide Show:
    2 & 7 Needs to be Zoomed OUT
    8 (claims it is cropped oddly – wants to zoom out)
    9 & 10 needs to be on a different page

    Online Store: Products are not aligned correctly (Client does not like how it’s layed out)

    Mobile (Doctor’s Page): Theres a bullet with 1 picture instead of the slide show?

    Submit Button on Form (iPad version): Looks obscured (client said)

    See what you can do to incorporate Jessica Cho, MD in the meta tags, she wants to show up for that keyword


    2015-10-13 | belinda.t
    Spoke with doctor and she's okay with using the contact form 7 form. Have switched the forms. Told her I could not zoom out on any other photos as they are original.
    2015-10-05 | belinda.t
    Emailed doctor about the scheduler from Friday. Also showed dr how the photo 2 & 7 would look like since they are portrait style photos.

    Leave a Comment:




    IV Therapy closed
    Ticket: Website | 2015-10-05 | Rod L. | #39227 |

    Please add this information into the IV Therapy page.

    AR-M257_20151002_154725
    2015-10-23 | belinda.t
    This page's format is incorrect in comparison to attachment. (IV therapy)
    2015-10-05 | rod.l
    Do not embed or link to file. Please write the information into the page. Thanks.

    Leave a Comment:




    Missed Call closed
    Task: Other | 2015-10-02 | Chandra | #39154 |

    Doctor called while you were away following up on an email she had sent. Please call.


    Leave a Comment:




    BeWell Shot Menu closed
    Ticket: Website | 2015-10-01 | Belinda | #39108 |

    Please add to website nicely.

    https://docs.google.com/document/d/181GUHPnkYiMlUsYjnX2Pgz4viJX10RZ8VLASIchUb88/edit?usp=sharing


    2015-10-01 | rod.l
    Add new page and add this to it

    Leave a Comment:




    Fix Form closed
    Ticket: Website | 2015-09-29 | Rod L. | #39041 |

    Jotform Form has a gap between the fields in the left side column. Only visible in iPad and some versions of Safari. Please correct this. Attached is the screenshot. Form in jotform under the name of: “Wellnessatcenturycity.com Clone test”


    2015-10-02 | rod.l
    Closing this. Redoing form on CF7
    2015-10-01 | rod.l
    So I don't see the mistake anymore on an ipad, but justin sees it a bit unaligned still aside from it looking weird on chrome now... How should we proceed?
    2015-10-01 | developerbrijesh
    Done
    2015-09-30 | belinda.t
    The form is now messed up on Chrome on the computer.
    2015-09-30 | justinn
    I just emailed you
    2015-09-30 | rod.l
    Justin, check this on your side. Seems fixed on ipad.

    Leave a Comment:




    Adjust Testimonials Page closed
    Ticket: Website | 2015-09-29 | Belinda | #38979 |

    There is a testimonial that starts with “pathway to..” It’s missing the rest of the text, please see below for the entire thing. Please be sure to keep same format as the website.

    Pathway to health and Well-being!
    by Jean K. on May 25th, 2015
    Amazing Doctor who cared personally about my health! Smart, yet very personable to discuss anything. Highly recommend to anyone!
    http://www.vitals.com/doctors/Dr_Jessica_Cho/reviews#ixzz3mS2ftEWL


    Leave a Comment:




    Add more products closed
    Ticket: Website | 2015-09-28 | Rod L. | #38924 |

    Testosterone 200 mg/ml Cream
    Testosterone 100 mg/ml Cream
    Progesterone 100 mg/ml Cream
    Biest 50/50 4 mg/gr Cream
    Biest 50/50 3 mg/gr Cream
    Biest 50/50 2 mg/gr Cream
    Biest 50/50 1 mg/gr Cream
    Triple Cream E/P/T 2/100/2.5

    Testosterone 1% Cream
    Testosterone 0.5% Cream
    Biest 2mg/gr / Progesterone 100mg/ml Cream
    i will send another picture of the 4th bottle (tall green bottle)
    Progesterone 100mg capsules
    Free T3 25mcg capsules
    Free T3 50mcg capsules

    Estriol 0.05%/Testosterone 0.05% Cream
    Estriol 0.05%/Testosterone 0.05% Suppositories


    2015-09-29 | rod.l
    They are added. Let me know if they are correct.
    2015-09-29 | belinda.t
    Spoke to doctor about this, I told her to hold off on sending us more stuff and we would like to finish all other edits first then address this.
    2015-09-28 | rod.l
    Please double check this. I'm on the second and 3rd batch I'm not entirely sure which goes with which.

    Leave a Comment:




    Doctors Page closed
    Ticket: Website | 2015-09-24 | Belinda | #38760 |

    Please add the following photo to doctor’s page slider. Please CHECK the slider to be sure the image is placed well.


    Leave a Comment:




    Website Edit closed
    Complaint Ticket: Website | 2015-09-23 | Justin | #38746 |

    Contact Us Page: Same proportion & Spacing for the form fields (please ask Justin)
    Doctor’s picture needs to be cropped correctly (dr. complained it is not cropped properly – proportion)

    Please double check work before notifying client or have justin review the site before notifying


    2015-09-29 | rod.l
    Closing this one. Made new ticket for brijesh to see the form. Problem showing in iPad and some versions of Safari.
    2015-09-29 | belinda.t
    I see this issue on IPAD and probably is happening on Safari. Please duplicate the form, send that screenshot and specific form to brijesh to adjust.
    2015-09-28 | rod.l
    Belinda, let me know if the forms works like this or how to solve for what justin sees.
    2015-09-25 | rod.l
    I just tried styling this myself, would this work?
    2015-09-24 | justinn
    no, Contact us Form is still not in proportion
    2015-09-24 | rod.l
    Is this one good to close as well?
    2015-09-24 | rod.l
    Justin could you please double check this and the tickets below. Things I don't see: problems with the contact us page, mobile issue, contact us button alignment on the home page, what would be the other testimonial..
    2015-09-24 | belinda.t
    - Mobile Form: adjusted the form and duplicated the other scheduler one. When notifying client/Justin, please let them know.

    Leave a Comment:




    Mobile Website Edit closed
    Ticket: Website | 2015-09-23 | Justin | #38744 |

    Drop Down Menu – Hard to read color
    Contact Us: Please format text properly in proportion. On my phone screen, some texts are overlapping
    Home Page: Client claims Contact Us Button is not aligned middle correctly. (please clarify with dr if unable to locate)
    Testimonial: Please see Attachment (Duplicate text) (client also claims to be missing an existing testimonial)


    2015-09-24 | justinn
    Mobile seems fine now - you would need to clarify with dr. cho regarding the missing testimonial

    Leave a Comment:




    Meta Tags closed
    Task: Website | 2015-09-23 | Belinda | #38743 |

    Please add “Los Angeles Doctor – Dr. Jessica Cho, MD” to all of the title tags, ad descriptions.


    2015-09-29 | belinda.t
    Please add to home page and close task, thank you.
    2015-09-28 | rod.l
    Okay that should be all of them. Let me know if I'm missing any. For the home page, would you like that just "Los Angeles Doctor – Dr. Jessica Cho, MD" too?
    2015-09-28 | belinda.t
    If it's already there, no need to add. I see some pages that do not have it though. The idea is that she wants to focus on SEO for that specific phrase, so if we can get it all over her site, that would be great. http://wellnessatcenturycity.com/wp-admin/post.php?post=5222&action=edit
    2015-09-25 | rod.l
    Added. What about the PT ed that already have these added. It won't fit. Let me know.

    Leave a Comment:




    Revisions from Dr. Cho closed
    Ticket: Website | 2015-09-22 | Belinda | #38673 |

    Please complete this by tomorrow:

    Can you work on below items in addition to what you have on your work in progress?

    1. Music­­i know you are still working on getting the volume to the minimal on main page

    other pages­­not to have the default music

    For meanwhile, Can you just make all pages not to play the music at all

    ­only to leave the option to play in case the patient sees the button to play electively?

    2. Under Forms, the physical exam documentation should be put on the page onto

    WELLNESS SERVICES under Services

    Also the whole content of blood test menu under Forms should be on WellnessServices

    :

    Now iF you don’t have enough space for both, we can create another dropdown menu

    for Blood Test Menu and put all the content under this tab.

    3. Under Downloadable forms on Forms Page

    the order should be

    Patient Demographic Form

    Introduction to Physical Menu

    Adrenal Fatigue

    Have you met Leptin? Master Hormone for Weight Loss

    Fat­Burning Hormone:Adiponectin

    Superfood for Adiponectin

    Insulin Resistance

    Living with ADD/ADHD­­have this already

    Testosterone Quiz­­have this already

    Vitamin Shot Bar Menu­­you should have this google docs

    Vaccine Menu­­google docs already sent to you.


    2015-09-29 | belinda.t
    Fixed physical menu via telephone with dr. Sent you the Vaccine menu. Please close task after you've added vaccine menu.
    2015-09-28 | belinda.t
    Requested that Dr. re-share these.
    2015-09-24 | rod.l
    Still missing: Patient Demographic, Introduction to Physical Menu and Vaccine Menu.
    2015-09-23 | belinda.t
    If they are PDFs, you're supposed to download them as PDF and reupload them to her media library. If she's making adjustments, she will send them over again, I will check that it's public for us to get access. For the ticket below, I have shared the remaining three. Please read them, they might have instructions on them.
    2015-09-23 | rod.l
    I already had the ones you sent over except for a few. I still don't have the rest. Or access to the ones on the ticket below other than the ones with a strikethrough. Also, if these are linked under the downloadable forms, she should have these documents sharable and open to the public, otherwise we are just downloading as pfd and putting incomplete documents in there as she is editing them regularly it seems. Please advise.
    2015-09-23 | belinda.t
    I just shared the forms folder, superfood, vitamin shot and others with you on Google Drive. Let me know.
    2015-09-23 | rod.l
    For this, I don't have the following files (or i don't have permission to view them): Patient Demographic, Introduction to Physical Menu, Superfood for Adiponectin (don't have access), Insulin Resistance, Vitamin Shot Bar Menu, Vaccine Menu. Otherwise everything is done save for those product images. The player plays on the homepage only and it is set at the minimum.

    Leave a Comment:




    Website Updates closed
    Ticket: Website | 2015-09-22 | Belinda | #38635 |

    Please either add or update the existing products:

    1. https://docs.google.com/document/d/1ah0t9BDBbfXCGtSNlfY3NAVgRhDL8xeq75cainQvAzQ/edit?ts=56010a7e
    2. https://docs.google.com/document/d/1-qsV2wfpChh-tQRjeS7jswKt8ub9PIV41Vy4G4LAh8U/edit?ts=560107f3
    3. https://docs.google.com/document/d/1Nsl6pmJCRWxZnTDg-q9IGM69ufxJpoYT7Qh_HTOaUr0/edit?usp=sharing
    4. https://docs.google.com/document/d/1n0LjiG_Gn2-fnayzPY_9vn6kgf1Ph-2nSYp2LY5dXmM/edit?ts=56010243
    5. https://docs.google.com/document/d/1-PNS7Pmm3TYZwN86NMmJcUg1KDac9wHW597oSUjIBHk/edit?ts=5600ff75


    2015-09-23 | belinda.t
    Updated access to #1,4,5
    2015-09-22 | rod.l
    I have no access to some of these.

    Leave a Comment:




    Website Corrections closed
    Ticket: Website | 2015-09-22 | Belinda | #38634 |

    Please look through the website for mistakes or miss alignments, these are ones I have found.

    – http://wellnessatcenturycity.com/education/weightloss-program/: alignment
    – blank pages under ‘services’ tab. always put “Coming soon.” instead of leaving blank
    – http://wellnessatcenturycity.com/education/bioidentical-hormone-replacement-therapy/ uneven spacing through page
    – http://wellnessatcenturycity.com/products/ zoom out on some of the photos so you can see whole bottle or most
    – http://wellnessatcenturycity.com/promotions/ “Pack of 4” some are capitalized, some are not
    – http://wellnessatcenturycity.com/testimonials/ some URLS have www. or are capitalized. Put paragraph break between the paragraphs (the URL and/or person’s name)
    – http://wellnessatcenturycity.com/fee-schedule/ – fee schedule is repeated
    – update me on music player


    2015-09-22 | belinda.t
    Images: Whether a plugin is being used or not, the overall result needs to be presentable. Whether that means we crop the photos ourselves, thats what we'll need to do. As far as the video, she's sent a message above. TY
    2015-09-22 | rod.l
    For the http://wellnessatcenturycity.com/education/weightloss-program/ that was the original alignment that the doc came as, should I just flush to the left? For http://wellnessatcenturycity.com/products/ it seems like the dev who did this used a plugin and it is resizing the images to that size. Images come in different sizes so I'm assuming that is why they are being cropped like that so they would fit nicely into a square. Please advise on this otherwise we will have images of different sizes and whatnot. The music player is now being handled by a plugin and the music is se to low/medium. Please double check this. Thanks. Also, brijesh is working on the form, but if there is anything I missed, could you let her know. Thanks!

    Leave a Comment:




    Email: Social is Ready 
    Design | 2015-09-18 | Belinda | #38532 |

    Hello Dr. Cho,

    Your social media accounts have been created and added to your website. Google should send a postcard in the mail to your office, please forward that PIN to us if you have not already. To share the profiles with your patients, please see the links below:

    Facebook: https://www.facebook.com/Wellness-at-Century-City-1671789123032982/timeline/
    Google Plus: https://plus.google.com/115816485748659528191/about
    Twitter: https://twitter.com/drjessicacho

    If and when you would like to make an update to this profiles, please submit a ticket. However to directly manage these accounts, please provide the following:

    1. Facebook: Please log onto your personal account and hit the “like” button on your Facebook Profile. Once you have done so, please send us the email address for your account. We will then add you as a manager of the profile. Once added, you will get a notification in your Facebook account to accept the invitation. You will be able to make posts, upload pictures and do as you please just like a personal profile.

    2. Google: This profile was already created by another user and I am attempting to retrieve it. If you or one of your staff members has created the profile, Google should be emailing you to grand us access to the account. If you know that email that was used, please provide login credentials and we will make updates to it.

    3. Twitter: Username: DrJessicaCho // Password: Cho310

    Thank you and let us know if you have any questions!


    Leave a Comment:




    Create Social Media Accounts closed
    Task: Social | 2015-09-18 | Belinda | #38529 |

    Please create social media accounts


    2015-10-13 | belinda.t
    Dr. needs to give us access to her Google Plus page to make customizations.
    2015-09-18 | belinda.t
    from Google: If the current owner hasn’t responded to you directly within 4-5 days, please reply to this email and I’ll take additional steps to follow up.
    2015-09-18 | belinda.t
    Created FB, TW and trying to claim G+. Notified doctor that we are attempting to claim the listing but its already owned by someone else.

    Leave a Comment:




    Email: Social Intro 
    Design | 2015-09-18 | Belinda | #38528 |

    Hello Dr. Cho,

    We are in the process of creating your social media accounts. The accounts will be created and added to your website as soon as it is completed. During this process, Google will send you a postcard in the mail with a PIN number; Please forward that PIN to us when you receive it. Please expect this to come to your office in approximately one week.

    Thank you and let us know if you have any questions!


    Leave a Comment:




    Testimonials to Add closed
    Ticket: Website | 2015-09-18 | Belinda | #38485 |

    Please add the following testimonials keeping the new format as requested in ticket below.

    I am so grateful for Dr. Cho!
    by Gianna on Sep 16th, 2015
    I am so lucky to have Dr. Cho as my doctor. It’s clear to me how much she genuinely cares about my health and I can’t express enough how much I appreciate that she is always looking at the bigger picture when it comes to my health. Before I went to see her I had been going to at least 3 separate doctors for issues I was having that I thought were unrelated. By going to her, she was able to see that all of the issues I was having were interconnected and helped me finally start resolving them once and for all! She has truly changed my life and the quality of my life and I highly recommend her!
    www.vitals.com
    ———————————–
    y Nancy on Sep 15th, 2015
    Dr. Cho and her office accommodated me immediately after I spent a couple of days dealing with some kind of stomach bug. The follow up was amazing as well and I’ve never had the type of care I received by Dr. Cho. I feel lucky to have found her and very happy she accepts my insurance.
    www.vitals.com
    —————————————
    Feel like she saved my vigor
    b
    Sep 10th, 2015
    What a joy to have a doctor that listens and takes the time to explain things to you. I’ve never had a doctor like Dr. Cho before. No hesitation recommending her to others. Thank you, Dr. Cho!
    www.vitals.com
    —————————-

    Good Doctor show details Good Doctor
    by Sharon C. on Sep 10th, 2015
    Extremely dedicated doctor who is genuinely interested in her patients’ health issues and finding a way to address all issues. She uses natural methods of therapy in conjunction with pharmaceuticals in order to effect an optimal result for the patient. This is something that I am most impressed with Dr. Cho. She stresses patient education during the therapy process which helps achieve a positive outcome.
    www.vitals.com

    Sep 9th, 2015
    Dr. Cho is one of the truly professional doctors around. She takes the time to listen to what you have to say and engages in a digalogue with you so you fully understand the issues at hand and recommended treatments. I have referred many others to her and all of them were extremely happy with her
    www.vitals.com
    ———————————————–
    My Doctor Cho
    by Glen Carpenter on Sep 9th, 2015
    I’ve been with Doctor Cho for about 10 years. She’s just keeps getting better

    http://www.vitals.com/doctors/Dr_Jessica_Cho/reviews#ixzz3m3eHTp9D


    Leave a Comment:




    Doctors Page Photo Captions closed
    Ticket: Website | 2015-09-18 | Belinda | #38483 |

    Please add captions to the doctors page photos.

    1.
    2. A beautiful Bulgarian girl with a kidney infection for 4 years. No medicine for Gypsy and she was failing to thrive…

    3. Indian girl in Amazon, Argentina.
    “My dream is having Coke and Ice Cream”

    4. Indian families and our mission team members.

    5. Young Afghganistan man at refugee. camp. Athens, Greece

    6. Kurdish girls, me, and our donkey.
    Van, Turkey

    7. Afghganistan girl, Vida is 13 years old.
    Sad & Malnourished separated from all family members.

    8. A kurdish life…


    2015-09-21 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Edits via Phone closed
    Ticket: Website | 2015-09-18 | Chandra | #38481 |

    Contact Us page – doctor does not like the Scheduler section. Please make the form uniformed and aligned (styling of boxes, box sizes the same width, same font, spacing in between). Date drop down does not work. Remove “Appointment Details” text.

    First Name Appointment Type
    Last Name Comments
    Telephone
    Email

    Date: First Choice Time
    Date: Second Choice Time
    Date: Third Choice Time

    Inner page sidebar –  Make D# PL00003056 & Tel: 310-553-6494 same font as above to match.


    2015-09-28 | rod.l
    Closing this since we are styling the form in the above ticket.
    2015-09-25 | rod.l
    I just tried styling this myself. Let me know if this works.
    2015-09-22 | rod.l
    Please let me know when completed. Please make sure that the date/hour fields of the form (scheduler2 on jotform not currently embedded on the site) are the same width and look aligned and proper. Thanks!
    2015-09-21 | rod.l
    Brijesh, this is to edit the scheduler form on jotform. The name is Wellnessatcenturycity.com Scheduler2. Please follow the format already made in that form and style the form according to this ticket. Thanks!
    2015-09-19 | developerbrijesh
    Hi, Requirement not looking clear to me.. 1) Do we need to remove MAP from there and need to add simple Contact us form please confirm? 2) Please find attach for clear the other things http://awesomescreenshot.com/086594a028 Thanks

    Leave a Comment:




    Additional Content closed
    Ticket: Website | 2015-09-15 | Belinda | #38279 |

    I have forwarded you 5 emails containing content for different pages. Please add them to the site.


    2015-09-17 | belinda.t
    Elegant Builder is in the list of plugins that you can activate. We use this plugins to create tables/columns. If there are pages that are not listed on the website, please create them.
    2015-09-16 | rod.l
    I have placed them where the emails said but I wasn't sure about some. Please revise. As far as the table goes, where can I get elegant builder from?

    Leave a Comment:




    Edits with Belinda via Phone closed
    Task: Website | 2015-09-14 | Belinda | #38232 |

    -music volume: minimum
    -check for spacing throughout pages: she’s added text here and there
    – see “Our Online Store” on sidebar: use this style for every single subheading
    -home page: link all services to appropriate page, create page if necessary
    -meet dr cho: add to slide show and put a sample caption so she may edit.

    little girl
    little girl blue dress & doctor
    little girl long brown hair & doctor
    first group photo w 3 women in back
    guy purple shirt & doctor
    doctor with group of girls & donkey
    woman with blue wrap and donkey

    -inner page: line between header and content
    -sub menu – too much padding, made shade darker, add border bottom between each item
    -testimonials: put date first in blue heading and add five stars to right of it (yellow)
    -contact us: make a table and two columns: a) contact info b) hours
    -3 appointment dates with time slots next to them, and the width of the dates to be shorter, inputs too wide
    -music auto play on front page, and player only on inner pages
    — Please have Belinda review prior to closing.


    2015-09-18 | rod.l
    Ticket has been completed. Closing ticket.
    2015-09-18 | rod.l
    Using a plugin for music with volume at 50.
    2015-09-18 | belinda.t
    Did you check the slider on the doctor's page? I get that the slider automatically crops, but we have to review it and make sure at least the photos are centered! if needed, please edit the picture in xara and reupload. ///// Please make ALL headers within the content the same style/size (see office page) /// Testimonials: keep structure the same, if there is a source, keep it at the bottom. /// Update me on the Plugin for music
    2015-09-17 | rod.l
    Everything is done except for some small changes she asked over the phone. As far as the audio goes, if there is a player you know that we can use that controls volume I'm assuming we can, but since that is an html5 player it wont have volume settings just mute.
    2015-09-17 | belinda.t
    Does the player not have options? If not, this is okay. Let me know when the rest is finished.
    2015-09-15 | rod.l
    Please revise. The music bit. Not sure how we would go about that. Thanks!

    Leave a Comment:




    Reset Email Password (via Email) closed
    Task: Technical | 2015-09-10 | Rod L. | #38050 |

    Reset info@ email. Client will provide pass.


    2015-09-14 | rod.l
    Password sent (VVL94zzAT6Xl)
    2015-09-14 | belinda.t
    Please reset for her and send her credentials to her jessicachomd@gmail.com

    Leave a Comment:




    Edits via Phone closed
    Ticket: Website | 2015-09-09 | Chandra | #38008 |

    – have music played automatically when visiting the site
    – menu font bigger than the dropdown font
    – elongate the dropdown so longer labels can be written
    – under services, create dropdown (link to pages if they exists)

    • Mens Hormone Therapy
    • Womens Hormone Therapy
    • Wellness Services
    • Weightloss Program
    • HCG Program
    • IV Therapy
    • Vitamin Shop
    • Heavy Metal Detox
    • Chelation Therapy

     

    – remove “Environmental Working Group” from the sidebar
    – create dropdown under Forms (link to pages if they exists)

    • Patient Forms
    • Fee Schedule
    • Patient Education

     

    – Doctor was working on Our Team page and said everything was deleted (mentioned it was the 3rd time this happened), please recover if able
    – our team page – rearrange pictures so look uniform and nice
    – testimonials page – have the line break between each one and styled like Luiza K
    – throughout website – have styling uniform for titles, subtitles, etc with the appropriate font
    – inner pages, doesn’t like how logo blends into the page – wants a divider somewhow
    – contact us page – Move Appointments section up above Contact Us section

    • in contact us section – move office Hours to the right of the address/tel/fax

    – sidebar – contact us jotform, make the comments text box larger
    – appointments jotform – make more condensed like contact us jotform and left align

    • Name
    • Telephone
    • Email
    • Appointment Details
    • Date First Choice
    • Date Second Choice
    • Date Third Choice
    • Time
    • Appointment Type (with same current dropdowns)
    • Comments
    • Submit Button

    2015-09-14 | belinda.t
    Confirmed with doctor to close this ticket and start a new one.
    2015-09-10 | rod.l
    Emailed the client to clarify some of her points as well as the what she would like to reset her email to.

    Leave a Comment:




    Website Changes closed
    Ticket: Website | 2015-09-09 | Belinda | #37992 |

    I thought the music will be played automatically once you open the site
    rather than having the player at the bottom. i don’t think patients will get to that..

    Can you make all fonts and color unified on the page?
    For Scheduler, can you make all fonts bigger and more bold for ease of seeing things for pts?

    EWG–hyperlink is meant to be inserted on OUR OFFICE page, not on front main page
    I would like a divider by color gradation/lines etc to divide between headings on all subpages…


    2015-09-10 | rod.l
    Closing as resembles to new ticket. Emailing client to clarify a few things.

    Leave a Comment:




    Possible Hack closed
    Task: Other | 2015-09-04 | Belinda | #37889 |

    Please check website for possible hack. I see a folder in wp-content labeled “ewww”


    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-09-03 | Rod L. | #37832 |

    Hello Dr. Cho,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): wellnessatcenturycity.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: jessicachomd@gmail.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Add music to website closed
    Ticket: Website | 2015-09-03 | Rod L. | #37825 |

    Add MP3 to be played site-wide.


    2015-09-09 | rod.l
    Ticket has been completed. Closing ticket.
    2015-09-08 | rod.l
    Please add to the audio on the footer.php
    2015-09-08 | developerjitendra
    where to add this audio mean which part of the page
    2015-09-03 | rod.l
    Audio file has been added to the site's media lib.

    Leave a Comment:




    Products Page closed
    Ticket: Website | 2015-09-03 | Belinda | #37764 |

    Please put the following photos in a 3 colum table format with the title below the product picture. This basically should look like an online store but without the functionality.

    (imageforwebsite attachement)

    1. Argentyn 23 Silver Spray $22.99 Silver Nasal Mist $22.99
    2. Nature Throid: available in 32.5mg, 65mg, 97.5mg, and 130mg. All in #100. prices are $25, $35, $45, $55 respectively.
    3. Argentyn 23 Silver Gel $18.70

    ( attachements 1-9 )

    1. Comprehensive Urinalysis Detox Kit $177
    2. Free T3. available in 25 mcg and 50mcg.
        25mcg #30 $50 #60 $70
        50mcg #30 $60 #60 $80
    3. same pictures as #2
    4. Bi-Est 50/50 Creams. available in .5mg/gm 1mg/gm 2mg/gm 3mg/gr 4mg/gm
        $40 $50 $60 $70 $80
    5. Testosterone Topical Creams. (for men) available in 100mg/gm 200mg/gm
         $45 $75
    6. Testosterone Topical Creams (for women) available in .5% and 1%
        $40 $40
    7. Bi-Est 2mg/gr + Progesterone 100mg Cream
        $80
    8. Progesterone. available in capsules 100mg and 200mg as well as 100mg topical cream
       100mg #30 capsules $40 #60 capsules $60
       200mg #30 $60  #60  $80
       100mg cream $40
    9. HCG 12,000iu sublingual $160.00
    imagesforwebsite
    2015-09-08 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    info@wellnessatcenturycity.com closed
    Task: Technical | 2015-09-02 | Belinda | #37738 |

    Please forward the emails to wellnessatcenturycity@gmail.com as well.


    2015-09-03 | rod.l
    Pass: 2zSFBRoXykqx

    Leave a Comment:




    Replace Content closed
    Ticket: Website | 2015-09-01 | Belinda | #37670 |

    Doctor has written up content for the following pages. Please replace what is already there or add new page. Please remember to NOT copy the styling of the content and get raw copy.

    1. Bio Identical Hormone Therapy: https://docs.google.com/document/d/1nxze4UD6QrHck-EjW5JfjQt9wlK_WnCJUNSFlDSD984/edit?usp=sharing
    2. Meet Dr. Cho: https://docs.google.com/document/d/1-z0sfHKTTuQ9-dI5pipy3AsMFmjOul0pR7EaKXQoZLs/edit?usp=sharing
    3. Men’s Health: https://docs.google.com/document/d/1nRZzTy0sDy_YK9FaG6DK21UaoPVtgIpXYtGdy-_EGxo/edit?usp=sharing
    4. Women’s Bio Identical Hormone Therapy: https://docs.google.com/document/d/1yJnR_f2BrxcGmzSw9i9N88A-WoxAwwVD8Fuayfl9wZ8/edit?usp=sharing
    5. Bio Identical Hormone Therapy FAQ: https://docs.google.com/document/d/1S5gp4600kc9lFro2dBpmZeA-7pZj5LYh46prqv_s_M8/edit?usp=sharing
    6. Update Physiologics link to this: https://www.physiologics.com/secure/patientReferral.aspx?q=PL00003056
    7. Add to Vitamin Shot page: https://docs.google.com/document/d/1JG5Gp74ayvYMCXfSqyTxpY5scTvZKyCsuheEzBaloCc/edit?usp=sharing


    2015-09-03 | rod.l
    These aren't on the home page. Please revise! Thanks
    2015-09-02 | rod.l
    Please link them on the home page. Thanks!
    2015-09-01 | developerjitendra
    i've added all the content but you not specified where to link the new pages please specifies those pages

    Leave a Comment:




    Menu / Slider Updates closed
    Ticket: Website | 2015-09-01 | Belinda | #37669 |

    menu –subheading for 5 buttons

    Bio-Identical Hormone
    (change from hormone therapy)
    Menapause
    Andropause
    Hormone Balance

    Wellness Services
    Physical
    Executive Physical
    Bio-Identical Hormone Consultation

    Weight loss & HCG
    New Hormones for Weight Loss
    What is HCG Diet?
    Other Creative ways for weight loss

    Detox &IV Chelation
    Why Detox?
    IV Chelation

    IV Vitamin therapy
    Why IV therapy?

    ——————————————————————–

    Can you write your caption for all pictures on the main page?
    Then i would like to add following text at the right bottom from your caption

     

    2. Be Still  Psalm  46:10—- IV drip picture

    3. Do not anxious about anything. Philippians 4:6
    —2nd picture

    4.  A cheerful heart is good medicine  Proverbs 17:22— third picture with pills

    For  swimming pool picture caption will be
    “You will find rest for your souls”  Matthew 11:29

    ————————————————

    Under Scheduler
    Can you add in my office ours
    Monday-Friday 8-4 pm
    Wednesday Closed
    Lunch 12-1pm


    2015-09-08 | rod.l
    She is creating forms for those buttons. She will let us know when shes done with them. I let her know that those were not designed for dropdowns etc.
    2015-09-08 | belinda.t
    The website is not designed for that and it is not a good choice for that location as patients will recognize the menu being at the top. We can do so, but i highly recommend putting the drop down at the top where it is consistent throughout the site.
    2015-09-04 | rod.l
    I just talked to her, she doesn't want them there, she said that she was under the impression that the dropdown would go on the blue buttons below the slider. She will call back later. Let me know what I should tell her.
    2015-09-04 | belinda.t
    Subheading is the drop down menu. Also the slides, the fonts are not the same as the original! It's supposed to be Times New Roman italicized.
    2015-09-03 | rod.l
    Asking client what she means about the "subheading for the buttons on the main page."

    Leave a Comment:




    Email: Website is Live 
    Design | 2015-09-01 | Belinda | #37667 |

    Hello Dr. Cho,

    Congratulations! Your website (wellnessatcenturycity.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): wellnessatcenturycity.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: jessicachomd@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Update Robots File/301 closed
    Task: Website | 2015-09-01 | Belinda | #37666 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.


    2015-09-01 | rod.l
    b02.cfd.myftpupload.com username: b02c2770083350 pass: n7LLk0wl*.6

    Leave a Comment:




    Additional Changes closed
    Ticket: Website | 2015-09-01 | Belinda | #37655 |

    few things to edit

    1. On Scheduler
    Appointment type: can you add FollowUp Visit , Detox
    I don’t think we need to have a separate box for Appointment reason

    Can you make the date/year into one line ,rather than 2 lines

    2. Under Testimonials
    can you add in star categories and star rating for each
    please look at http://www.jkimdds.com/reviews/ for reference
    Can you make each one testimonial more distinct like hers?
    i think each one should have date on them

    3. Can you make schedule appt into contact us on main page

    Contact Us!
    We encourage you to contact us with any questions or comments you may have. Please call our office or use the contact form below.
    with above message instead of Make an appointment

    Under Our Office Button
    I would like contact us box instead of make an appointment
    since we have a separate scheduler for appointment

    Can you hyperlink Initial Form so it can be downloaded from this page
    although we will have the form under forms

    Once it is downloaded and pt fills out, where does it go?

    I would like to add on external link to
    environmental Working Group –www.ewg.org


    2015-09-03 | rod.l
    Closing this ticket for now, once I get responses from client clearing some of the questions, I'll create a new ticket.
    2015-09-03 | rod.l
    Sent email to client regarding these edits, specifically demand force and the appointments form.

    Leave a Comment:




    Appointment Form/Edits closed
    Ticket: Website | 2015-08-28 | Belinda | #37499 |

    – Add form on contact page with same fields as (appt reason, use the ones listed on home page): http://jkimdds.com/scheduler/
    – Add testimonial form
    – Add reviews to page (see attached)
    – Change “contact” to Scheduler

    Reviews.forWebsite
    2015-08-31 | rod.l
    Ticket has been completed. Closing ticket.
    2015-08-28 | belinda.t
    Appointment Type New Patient Visit Physical Exam Pap Smear BHT Consult Prescription service Blood Test IV therapy Vitamin Shot Acupuncture Other

    Leave a Comment:




    Initial Web Edits closed
    Ticket: Website | 2015-08-27 | Belinda | #37467 |

    – link the metagenics link to here: Www.wellnesstocentury.metagenics.com
    – link the physiologics: physiologics.com — Underneath link put ID# PL00003056 and next line put Tel: 310-553-6494
    – brown buttons: remove the gradient (top portion) it’s too faded
    – logo: flower and hands, smooth out and use green for leaves only
    – logo: font, use century gothic (client does not want the shadow/line effect)
    – forms page: add the attachment belowTestosteroneQuiz

    TestosteroneQuiz
    2015-08-31 | rod.l
    Logos were sent.
    2015-08-31 | belinda.t
    Please send client the PNG of her logo in white font and a brown color font. DPI at 300
    2015-08-31 | belinda.t
    Pasted website folder into S3. Also emailed you last week the Xara. Please let me know if i need to resend.
    2015-08-28 | rod.l
    Please double check this.
    2015-08-27 | rod.l
    Hi belinda, where are the files for this/their logo?

    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-08-25 | Belinda | #37353 |

    Hello Dr. Cho,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. I’ve included the four main photos we were speaking of for you to see, if you’d like to adjust those we can as well. I’ve included the pages we have available to you however you have the liberty to make text changes where you see fit.

    I’ve also included some of the main text from your voiceover machine as well. These are the few items I will need from you:

    – external online store links
    – your biography
    – products you will be selling

    To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): wellnessatcenturycity.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: jessicachomd@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Mobile closed
    Task: New Project | 2015-08-25 | Belinda | #37347 |

    Please create mobile website.


    2015-08-27 | rod.l
    Holding until completing logo changes.

    Leave a Comment:




    Design Update 
    Design | 2015-07-28 | Belinda | #36116 |

    Have been sending Dr. Cho different color variations of her concept. She originally wanted feminine light, curvy but switched to dark and straight lines. Advised her that lighter is more inviting and darker is more cosmetic but she likes what her sister has. Sent her drafts in both light and dark.

    She still has email issues which resorted us to sending to diff email addresses.


    2015-08-17 | belinda.t
    Dr. Cho approved going into development. Need to finalized on slider images, locate button, and logo.
    2015-08-17 | belinda.t
    Forwarded email from last week to Dr. Cho's main email, new email (serenityforeveringod@gmail.com) and her husbands.
    2015-08-13 | belinda.t
    Sent Dr additional drafts with different slide photos she's requested. Suggested that we move into development while she makes her selection for the photos.
    2015-08-07 | belinda.t
    Dr finally emailed that she needs to see all flash photos within design before she can confirm the website is going into the correct direction. Because she has not narrowed down what photos she'd like, I have placed blurry versions to give her idea before downloading all. Sent 4 sample slide/drafts to her.
    2015-08-04 | belinda.t
    F/U with the latest draft twice last week. Just L/M with front desk and mentioned shes not responsive with cell phone calles.
    2015-07-31 | belinda.t
    7/29 Spent a couple of hours trying to finalize with doctor but she has changed her mind on what she likes for color and flash pictures. Asked her to gather her thoughts on what she'd like to sent final draft. 7/30 Sent her draft based on her feedback with slider image options. Mentioned that she does not have to decide the photos now, she may change them later to keep the process streamlined. So far, she has not answered 3 emails since then since she has email problems. Left her a message as well.

    Leave a Comment:




    Issue 
    Notes | 2015-07-23 | Belinda | #35985 |

    Client was getting frustrated that she had to find content and pictures. We have given her the content that we offer but she feels it does not match her entirely. Told her, this is what we offer and to use it. If she doesnt like a few words or needs to add some other pages, then we will address it after design. She wanted specific pictures for website and logo, offered her bigstock.com but she was also feeling overwhelmed.

    Told her, to take a few steps back that we have developed a process that works and requires minimal time from her. However, if she asks for resources, then we will/have provided. Advised her to go through design process and take one step at a time.

    Client tends to want to get involved in everything, at once, thus things getting confusing. Tried to push her to take it one step at a time, but she seems to resort to this.


    Leave a Comment:




    Website Store Clarification 
    Notes | 2015-07-20 | Belinda | #35859 |

    Dr. Cho was under the impression that we are doing a store on our end and connecting to her credit card terminal. Mentioned to her that we don’t offer ecommerce however if she has products, she may be able to sign up with paypal and add the items there. She thinks the shopping cart, however, is on our end. Phone call dropped, will continue conversation with her.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-07-13 | Belinda | #35311 |

    Hello Dr. Cho,

    I went ahead and updated the design with the five main buttons that we had discussed. I’ve also replaced the main image with the apple option. Lastly, I’ve included a more green color to the design.

    I think that the business name “Wellness At Century City” is great as it is modern and the logo thus far fits well.


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-07-02 | Belinda | #34681 |

    Hello Dr. Cho,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review these concepts and let me know of any changes you would like to see.

    Please let me know which design you prefer or if you liked certain aspects of each design. From there we can modify the designs to get it perfect for your practice! Thank you and I look forward to hearing from you!


    2015-07-08 | belinda.t
    Dr is having trouble with her emails so when sending drafts, call her as well. She likes design number #2 but would like more color. Would like five buttons instead of 4 (hormone men/women, iv vitamin, detox, weight loss, wellness). In the text, list major areas of service. Change main photo to something similar to stethoscope with apple.
    2015-07-08 | jessicachomd@gmail.com
    can you see my email on some ideas on logo and design? I also sent some compatible website with similar concepts in medicine. fyi
    2015-07-07 | belinda.t
    F/U email with client. She had trouble getting emails from me but CC'ed Justin in case she will see it.

    Leave a Comment:




    Design Notes 
    Design | 2015-06-29 | Belinda | #34580 |

    Client does functional and integrative medicine, also anti aging.

    DESIGN: She wants a spa-like design similar to The Women’s Clinic of Cherry Creek. Her logo colors are similar, sage and browns.

    domain: wellnessatcenturycity.com but send her other variations to choose from.
    email: she has a gmail that would like to be forward to her primary domain’s email.

    CONTENT: Will send her content we already have, she can send topics that we are missing.

    Told her the usual time frame of things, she wanted to rush on the deisgn. Decided to go off the Women’s cherry creek website and send her on Wednesday. If she doesn’t like any then we have to take a step back.


    2015-07-20 | belinda.t
    Phone convo got DC, emailed dr what's to come next.
    2015-07-20 | belinda.t
    Spoke to Dr Cho, she would like to adjust the colors to teal and browns. She's sent two color combinations that she likes to reference. She asked about pictures, mentioned to her to get a list from bigstock and i will be able to download five. The rest I will try to find in my library something similar if not the same.
    2015-07-14 | belinda.t
    Sent updated draft.
    2015-07-02 | belinda.t
    Doctor still had trouble with receiving new emails, Justin has emailed her with my email. Asked doctor to add "support@optimized360.com" and "design@optimized360.com" to her address book. Forwarded all other emails sent earlier this week.
    2015-06-30 | belinda.t
    Spoke with Dr to confirm if she has received my first email. She did not check but will do and email me back.

    Leave a Comment:




    Website Design Notes closed
    Task: New Project | 2015-06-29 | Justin | #34574 |

    Content from Doctor for Website

    Please include Blogger

    You can call client:
    Today, June 29th after 2pm
    Tuesday June 30th in the afternoon
    July 1st – all Day

    TelephoneOnHold.FinalDraft
    2015-07-13 | belinda.t
    Office Hours Mon-Friday 8-4pm Wednesday Closed Lunch 12-1

    Leave a Comment:




    New order – Gold Package closed
    Task: Accounting | 2015-06-29 | Justin | #34572 |

    Website Design: $2,000 + $49/m*
    Mobile Design: $1,000 + $29/m*
    Social Setup-only (included)
    * 2015 Monthly Fee Waived


    2015-06-29 | chandra.t
    Charged.
    2015-06-29 | justin.n
    Chan: I have the credit card

    Leave a Comment:




    Phone Conference 
    Estimates | 2015-05-20 | Danny | #32478 |

    Had an hour long scheduled phone conference with dr. – went over a lot of things from G+, SEO, website etc. Gave her a lot of information. She has a G+ but not claimed, gave her instructions on how it works and how to claim it. Will have ecommerce in future for about 10 products. Suggested Paypal. had to explain to her how that works as well too. Recommended Adwords vs SEO for her area. she is more into Integrative Medicine. Setn her proposal… should either fax or call to get started soon. very nice and very hot lead.

    Dr.-Jessica-Cho
    2015-06-29 | justin.n
    Justin I am ready to start with your company
    2015-06-29 | justin.n
    Justin i am changing my hotel now why don't we connect around 12 pm? Sorry
    2015-06-29 | justin.n
    Good morning justin Can we talk at 9 am instead ? My kids is going off to a tournament and it's busy . Thanks - (Sent 2 hrs after we called this morning at 8:30 to reschedule at 11)
    2015-06-26 | danny.n
    sidekicked twice today
    2015-06-26 | justin.n
    Spoke with Dr. Cho - she is heading to san jose today - asked if we worked on weekends - told her that Danny is frequently on his email over the weekends so if you have any questions he would be the best person to email - she said lets touch base on Monday at 8:30 - mentioned that Danny gave her platinum & gold package to choose from - Danny only gave her the gold - Told I will go ahead and have all the materials together for her so when we discuss on Monday - we can get the ball rolling right away since she is busy - I am going to update the proposal with Platinum option as well
    2015-06-22 | justin.n
    Called but was unable to leave a message
    2015-06-17 | justin.n
    Emailed
    2015-06-16 | justin.n
    Mailbox full
    2015-06-15 | justin.n
    LM & Emailed on the 12th
    2015-06-10 | justin.n
    Justin, I'm glad that you are following up on this for me. I would love to get connected in next few days to start the process . Please call me Friday afternoon 310.488.8383 Or Saturday morning in case you are working . Let's get started. Thank you Jessica
    2015-06-05 | justin.n
    unable to leave a voicemail - left call back number - emailed proposal + 30 Day MBG
    2015-05-27 | danny.n
    f/u with dr via email
    2015-05-21 | danny.n
    responded with quotes for the other 2 packages. reitireated that i recommend the Gold. OFFERED HER 2015 MONTHLY FEES WAIVED
    2015-05-21 | danny.n
    "Thanks for your wonderful presentation. Quick question, it has an appointment alerts --multi platform with email, text What does this entail? As i was looking for a customized emails reminders for patients, i thought i would ask about this feature. Can you also send me other plans like silver and bronze if possible for me to view? Thanks, Jessica Cho"
    2015-05-20 | danny.n
    dr opened email

    Leave a Comment:




    Phone Conference 
    Leads | 2015-05-18 | Danny | #32360 |

    Called. spoke to dr. Dr currently in Napa valley attending a graduation. she was very nice and seem to expect a call from me which shows a lot of interest since she remembered. Dr asked to setup a phone conference this wednesday at 9am. Told her i will send her an email with my contact in the meantime with a proposal. Will propose the Gold package and show examples of our work.


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire: 2015-06-29
    Site Download/Site Sucker:
    Temporary Site: 2015-08-25
    Concept: 2015-07-13
    Approved: 2015-08-17
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-08-25
    Design # and Download:
    Image Optim: 2015-09-01
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2015-09-01
    Update Other Products: 2015-08-25
    Status Cake: 2015-08-25
    Live Online: 2015-09-01
    Analytics Setup: 2015-09-01
    Analytics Report or Jetpack Setup: 2015-09-01
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept: 2015-07-13
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-06-29
    2015-06-29
    Mobile
    Fluid Responsive
    2015-06-29

    Videos


    Marketing


    Reputation


    Facebook
    2015-06-29

    Google Plus
    2015-06-29

    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2015-06-29

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2015-05-20 | Danny | Phone Conference Ordered

    Custom Gold


    Initial: Payments of $1,499
    Monthly: $78


    x Custom Design + Mobile + Social Setup + all default features

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    Dr.-Jessica-Cho

    COMMENTS:

    2015-06-29 | justin.n
    Justin I am ready to start with your company
    2015-06-29 | justin.n
    Justin i am changing my hotel now why don't we connect around 12 pm? Sorry
    2015-06-29 | justin.n
    Good morning justin Can we talk at 9 am instead ? My kids is going off to a tournament and it's busy . Thanks - (Sent 2 hrs after we called this morning at 8:30 to reschedule at 11)
    2015-06-26 | danny.n
    sidekicked twice today
    2015-06-26 | justin.n
    Spoke with Dr. Cho - she is heading to san jose today - asked if we worked on weekends - told her that Danny is frequently on his email over the weekends so if you have any questions he would be the best person to email - she said lets touch base on Monday at 8:30 - mentioned that Danny gave her platinum & gold package to choose from - Danny only gave her the gold - Told I will go ahead and have all the materials together for her so when we discuss on Monday - we can get the ball rolling right away since she is busy - I am going to update the proposal with Platinum option as well
    2015-06-22 | justin.n
    Called but was unable to leave a message
    2015-06-17 | justin.n
    Emailed
    2015-06-16 | justin.n
    Mailbox full
    2015-06-15 | justin.n
    LM & Emailed on the 12th
    2015-06-10 | justin.n
    Justin, I'm glad that you are following up on this for me. I would love to get connected in next few days to start the process . Please call me Friday afternoon 310.488.8383 Or Saturday morning in case you are working . Let's get started. Thank you Jessica
    2015-06-05 | justin.n
    unable to leave a voicemail - left call back number - emailed proposal + 30 Day MBG
    2015-05-27 | danny.n
    f/u with dr via email
    2015-05-21 | danny.n
    responded with quotes for the other 2 packages. reitireated that i recommend the Gold. OFFERED HER 2015 MONTHLY FEES WAIVED
    2015-05-21 | danny.n
    "Thanks for your wonderful presentation. Quick question, it has an appointment alerts --multi platform with email, text What does this entail? As i was looking for a customized emails reminders for patients, i thought i would ask about this feature. Can you also send me other plans like silver and bronze if possible for me to view? Thanks, Jessica Cho"
    2015-05-20 | danny.n
    dr opened email
    Leads | 2015-05-18 | Danny | Phone Conference


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: