WNY Pediatric Gastroenterology

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    Profile ID: 101169




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    Email: Adapt Completed 
    Design | 2018-01-19 | Rod L. | #116452 |

    Hello Dr. Daniel Gelfond & Humaira Hashmi,

    Congratulations! ADApt is now installed onto your website. When patients visit your site, they will be able to click on the ‘accessible’ icon bar at the bottom of the screen to convert the site. Please let us know if you have any questions regarding ADApt and site accessibility.

    Optimized360 Support


    Leave a Comment:




    SSL & ADApt closed
    Task: Technical | 2018-01-12 | Chandra | #115259 |

    Please set up SSL & ADApt and email Gina once completed gcorbelli@wnypedgi.com.


    2018-01-15 | rod.l
    Please review.

    Leave a Comment:




    SSL & ADApt closed
    Task: Sales | 2018-01-11 | Chandra | #115096 |

    SSL & ADApt order from Dave:
    $399 + $39/mo

    Email from gcorbelli@wnypedgi.com: “Ok move forward with it. Thank you”


    2018-01-12 | chandra.t
    Gina updated exp date for Visa ending in 5576. Charged. Monthly $78 > $117 starting 2/11/18.
    2018-01-11 | chandra.t
    CC on file unable to process, emailed Gina.

    Leave a Comment:




    mobile site down closed
    Ticket: Website | 2017-11-30 | Catherine C. | #107586 |

    We have had many calls that people are unable to login to our website via mobile, ipad, etc. Need this corrected asap

    Gina M. Corbelli, CMOM
    Practice Administrator


    2017-11-30 | catherine.c
    emailed mobile site back up.

    Leave a Comment:




    Add payment link closed
    Ticket: Website | 2017-11-21 | Catherine C. | #106109 |

    update payment link to https://easypay5.com/swidgetR101/CustomPages/PayNowForm2.aspx


    2017-11-21 | catherine.c
    ticket completed and emailed.

    Leave a Comment:




    Proceed with Security pkg closed
    Task: Website | 2017-09-21 | Catherine C. | #89537 |

    Email from Gina:

    Yes please proceed so we may have secure settings for our website/ thank you

    Gina M. Corbelli, CMOM
    Practice Administrator
    WNY Pediatric Gastroenterology, PLLC

    585-250-4132

    gcorbelli@wnypedgi.com


    2017-10-04 | danny.n
    Ticket has been completed. Closing ticket.
    2017-10-04 | danny.n
    sent her an email as well with general Q&A and quote and to lmk to speak.
    2017-10-04 | danny.n
    called, office closed. lm with their after-hours answering services. sent her f/u.
    2017-10-04 | catherine.c
    Gina replied to the Last Reminder before Oct 1 email :
    I want to confirm our website will be included in on this , please let me know Thank you Gina M. Corbelli, CMOM Practice Administrator 585-250-4132 gcorbelli@wnypedgi.com
    2017-09-21 | danny.n
    called, office is closed. LM with their answering service. Guy took the message which will be fwd to the office. Told him to let her know why i am calling and to call me tmorrow after 8:30am PST.

    Leave a Comment:




    Website was Down closed
    Task: Website | 2017-08-16 | jessica.c | #81863 |

    Doctor reported that his website was down for a time, roughly around 1 pm PST. At the time of his call, 2 pm PST. The website was pulling up on multiple browsers and mobile devices. The website was “timing out” which sounds like an internet/wi-fi issue but a patient reported a similar issue. Doctor was able to pull up his site when he turned off wi-fi. Please see if there was any issue as to why the site went down.


    2017-08-16 | rod.l
    I have scanned the site with internal and external scanners and nothing seems to be out of order. I have also check the sites statuscake (https://app.statuscake.com/AllStatus.php?tid=558219) and found nothing for the past 35 days. Based on its history, the site (and possible all other Godaddy sites) seems to be down once in a while for 15mins or so. These are usually 503 errors (Godaddy/our cap [see: https://www.godaddy.com/help/website-errors-503-service-temporarily-unavailable-5089]). The all-time uptime for the site is 99.94%.

    Leave a Comment:




    WEBSITE DOWN closed
    Ticket: Other | 2017-04-11 | gcorbelli@wnypedgi.com | #73434 |

    our website is down! cannot access wnypedgi.com


    2017-04-11 | rod.l
    Ticket has been completed. Closing ticket.
    2017-04-11 | rod.l
    Hello Dr. Daniel Gelfond & Humaira Hashmi,

    Please re-check your website. We did not find any issues. It may have timed out for that instance. We will keep an eye on it.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #73434- and we will get back to you as soon as possible.

    Get HIPAA Compliant Emails

    Thank you!

    Leave a Comment:




    Request a Review closed
    Task: Other | 2017-02-27 | Danny | #70314 |

    Belinda,
    can you read the submission below from our client… its a good opportunity to request a review from her so she can leave for you. IT was olivia and mitchell who worked on it. LMK!

    Make sure you provide this link for her to write: https://www.google.com/maps/place/Optimized+360/@33.662894,-117.870442,17z/data=!3m1!4b1!4m5!3m4!1s0x80dcde5aa44322d1:0x7deffde21e760bba!8m2!3d33.662894!4d-117.868248

    GINA
    GCORBELLI@WNYPEDGI.COM
    585-250-4132
    we currently have our website done through you! love it, wnypedgi.com


    2017-03-14 | belinda.t
    Gina has not responded. Closing task.
    2017-02-27 | belinda.t
    Sent Gina a message!

    Leave a Comment:




    replace easypay link closed
    Ticket: Website | 2016-11-07 | Catherine C. | #62655 |

    https://easypay5.com/swidgetR101/?m=aA1wmn4DOs91h6QpbgOwKHUkjsl5MOT7XoEGiAt9G61ppKv0JAxFSVbjJYQXlsYdrTRh/tvYhrKyTjIaBk3ONBINBdZJOTJjm07VieCnBqI=&i=GK3QYKOaoSE=&EINDEX=100


    2016-11-07 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    mobile version closed
    Ticket: Website | 2016-07-11 | gcorbelli@wnypedgi.com | #54803 |

    our portal information widget covers our logo/wording, please arrange differently.


    2016-07-13 | developerbrijesh
    done

    Leave a Comment:




    pay my bill widget not working closed
    Ticket: Other | 2015-11-03 | gcorbelli@wnypedgi.com | #40756 |

    I requested another widget and will forward asap as pay my bill is not working


    2015-11-03 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    mobile version closed
    Ticket: Website | 2015-10-15 | gcorbelli@wnypedgi.com | #39753 |

    patient online medent portal button is no where on mobile version. this needs to be added on there. also pay my bill link not working


    2015-10-16 | rod.l
    Ticket has been completed. Closing ticket.
    2015-10-15 | rod.l
    Hello Dr. Daniel Gelfond & Humaira Hashmi,

    Your ticket #39753 labeled -mobile version- has been been updated.

    The link you provided us for the "pay my bill" button no longer works. Please provide us with a different link.

    Thank you!

    Leave a Comment:




    Past Due 
    Accounting | 2015-10-13 | Chandra | #39651 |

    Email past due $78 for web.


    2015-10-13 | chandra.t
    Doctor updated CC via fax, paid past due.

    Leave a Comment:




    301 Redirects 
    Notes | 2015-09-29 | Mitchell G | #38977 |

    http://www.wnypedgi.com/
    http://www.wnypedgi.com/about.php
    http://www.wnypedgi.com/patient.php
    http://www.wnypedgi.com/services.php
    http://www.wnypedgi.com/index.php
    http://www.wnypedgi.com/health.php
    http://www.wnypedgi.com/supporters.php


    Leave a Comment:




    We are live Changes (via Email) closed
    Ticket: Website | 2015-09-23 | Rod L. | #38696 |

    “Hi Rod, Under abdominal pain, this needs to be in green print as others are. Are there any treatments for pediatric abdominal pain?

    On quick contact font color should be changed when people are writing comments, you can’t see what you are typing!”


    2015-09-23 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Fade out image (Via Phone) closed
    Ticket: Website | 2015-09-22 | Rod L. | #38676 |

    Fade slider image.


    Leave a Comment:




    Email: Website is Live 
    Design | 2015-09-22 | Mitchell G | #38656 |

    Hello Dr. Daniel Gelfond & Humaira Hashmi,

    Congratulations! Your website (wnypedgi.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): wnypedgi.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: gcorbelli@wnypedgi.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


    Leave a Comment:




    Update Robots File/301 closed
    Task: Website | 2015-09-22 | Mitchell G | #38655 |

    1. Add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    FLUSH CACHE in wordpress after the changes have been made.

    2. Complete 301 Redirects from previous site

    3. Compress theme images and uploads folder.

    http://www.wnypedgi.com/
    http://www.wnypedgi.com/about.php
    http://www.wnypedgi.com/patient.php
    http://www.wnypedgi.com/services.php
    http://www.wnypedgi.com/index.php
    http://www.wnypedgi.com/health.php
    http://www.wnypedgi.com/supporters.php


    2015-10-01 | rod.l
    Do these on the .htaccess as well.
    2015-09-30 | developerjitendra
    i was add all the link in 301 redirects If there is any mistake so pls specify source link and destination link
    2015-09-29 | rod.l
    Please do these 301 redirects. Thanks.
    2015-09-22 | rod.l
    71a.385.myftpupload.com user: i71a2702815967 pass: dwI!#7onV

    Leave a Comment:




    Small edits (via email) closed
    Ticket: Website | 2015-09-18 | Rod L. | #38496 |

    “EGD/Colon instructions are opening under a different page, they shouldn’t should go right to instructions (under patient information)”

    Plus adding content to hydrogen pt ed.


    Leave a Comment:




    Past Due 
    Accounting | 2015-09-14 | Chandra | #38227 |

    Email past due $78 for web.


    2015-09-14 | chandra.t
    Gina updated CC over phone, paid past due.

    Leave a Comment:




    Add content closed
    Ticket: Website | 2015-09-11 | Rod L. | #38159 |

    Can you all make it that I add information to the hyperlinked procedures. Also, there will be a portion of them that for NOW we don’t want hyperlinked as we do not have content ready, but don’t want to hold up our going live with website. It will take us sometime to gather everything as I am waiting for MD to do this. So for all of these ones please leave in same format just don’t allow to hyperlink for now.

    Other common conditions:
    Infant formula intolerance
    Gastrointestinal bleeding or blood in the stool
    Gastritis
    Helicobacter pylori gastritis
    Food sensitivity and allergies
    Failure to thrive and malnutrition
    Irritable Bowel Syndrome (IBS)
    Eosinophilic Esophagitis
    Jaundice
    Pancreatic Disease
    Gastrointestinal manifestations of Cystic Fibrosis
    Gastrointestinal infections
    Gastrointestinal motility problems

    Please add this to capsule endoscopy:

    A patient fasts for 10 hours prior to the procedure, then swallows the PillCam SB capsule with a glass of water. Images and data are acquired as the PillCam SB capsule passes through the digestive system over an 8-hour period. This information is transmitted via a sensor belt or array to the portable PillCam recorder attached to a belt worn around the patient’s waist. Once the patient swallows the capsule, they can continue with their daily activities. After eight hours, they return to the physician’s office with the recorder so the images can be downloaded and reviewed by the physician.

    A Small Camera Contained in a Vitamin-Sized Capsule
    The PillCam SB is about the size of a standard vitamin (11mm x 26mm) and weighs less than four grams. The capsule contains a miniature video camera and is equipped with a light source on one end, batteries, a radio transmitter and antenna. After it is swallowed, the PillCam SB capsule transmits approximately 50,000 images over the course of an eight-hour period (about two images per second) to a data recording device attached to a belt worn around the patient’s waist. The small bowel images are then downloaded to a Imaging workstation computer where a physician can review the images.


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    Content organization 2 closed
    Ticket: Website | 2015-09-09 | Rod L. | #37984 |

    Procedures:
    Upper Endoscopy (EGD) ( Include description under each hyperlinked item
    Colonoscopy
    Capsule Endoscopy
    Liver Biopsy
    Hydrogen Breath Testing
    · Common symptoms and reasons to test for SIBO (add info)

    · Small Intestinal Bacterial Overgrowth (SIBO)

    · Lactose Intolerance (Lactose Malabsorption)

    · Fructose Intolerance (Fructose Malabsorption)

    · Sucrose Intolerance (Sucrose Malabsorption)

    Rectal Suction Biopsy
    Additional Testing
    Then you would like us to link these procedures to pages that have their content. For example: Additional Testing would have: “Imaging tests, performed at hospitals or imaging centers, include X-rays (upper GI series, swallowing evaluations), ultrasound, MRI (magnetic resonance imaging), CT (computerized tomography) and nuclear medicine tests.”

    Front page: remove “ “ for hospital affiliations . list vertically if you can with names of hospitals bulleted under
    Hospital Affiliations
    · Rochester Regional Health (United Memorial Medical Center, Batavia)

    · Golisano Children’s Hospital (Rochester)

    Put Medent portal button to the centered between patient info/pay my bill to create more space on right side on front page
    Layout on entire bottom is messy. Needs to be aligned
    Under Patient information – Procedure Instructions needs to be in blue font

    I will be adding/editing information as I have a lot to edit before we are live as the dr’s are making changes


    2015-09-09 | rod.l
    The rest has been taken care of.
    2015-09-09 | rod.l
    Please create Patient Education articles for the Procedures (second column) found in this page: http://71a.385.myftpupload.com/patient-education/ Once created, please add the content that is below each procedure to their respective page. Ince that is done, link the new pages to each item on the procedure list in page: http://71a.385.myftpupload.com/patient-education/

    Leave a Comment:




    Content organization closed
    Ticket: Website | 2015-09-04 | Rod L. | #37843 |

    Front page: Separate Dr’s pictures and put info between in center of them, have it more vertical.

    Header: “Call us to Schedule An Appointment” (remove word book)

    Footer: add our address with same color
    “Satellite Office
    535 Main Street
    Area 2F
    Olean, NY 14760”

    Footer (add bellow the logos): “Hospital Affiliations:
    Rochester Regional Health (United Memorial Medical Center, Batavia)
    Golisano Children’s Hospital, Rochester”

    Content organization.


    2015-09-08 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Going live soon 
    Notes | 2015-09-03 | Mitchell G | #37795 |

    Client has a few edits to finish and plans on going live within the next week.


    2015-09-14 | belinda.t
    Please do not depend on Go Live reminder, we should also give them a call for any last revisions or reasons why they should go live (rather than not).
    2015-09-14 | mitchell.g
    I have sent go live reminder.

    Leave a Comment:




    Final fixes to the site closed
    Ticket: Website | 2015-09-01 | Rod L. | #37638 |

    – Add MEDENT image/link to header and footer (to be added at the top of social icons).
    – Slider with office images from old site to the office page.
    Services and procedures.

    Make new patient education articles for these (and leave blank):
    •Infant formula intolerance
    •Gastrointestinal bleeding or blood in the stool
    •Gastritis
    ◦Helicobacter pylori gastritis
    •Food sensitivity and allergies
    •Failure to thrive and malnutrition
    •Irritable Bowel Syndrome (IBS)
    •Eosinophilic Esophagitis
    •Jaundice
    •Pancreatic Disease
    •Gastrointestinal manifestations of Cystic Fibrosis
    •Gastrointestinal infections
    •Gastrointestinal motility problems

    – Marge this page (procedures) http://71a.385.myftpupload.com/service-and-procedures/ and the services page together.

    – Make text not bold on this page: http://71a.385.myftpupload.com/links-to-support-sites/

    – Take out the image on page: http://71a.385.myftpupload.com/patient-information/

    – Under services indent these ul>li>ul>li
    Inflammatory Bowel Diseases
    Crohn’s Disease
    Ulcerative Colitis


    2015-09-02 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Change staff image closed
    Task: Website | 2015-08-26 | Mitchell G | #37403 |

    Change Kristen’s image on the about us page to the one attached.


    2015-08-28 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Add Staff Member closed
    Task: Website | 2015-08-25 | Mitchell G | #37356 |

    Ruth Comeau

    Medical Assistant

    Ruth has worked in the medical field for 15 years. She has worked in primary care, OB/GYN, medical billing and Pediatrics.


    2015-08-28 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    More Edits closed
    Task: Website | 2015-08-25 | Mitchell G | #37354 |

    Add FB and G+ icons to footer and link them to their respective pages.

    Align Phone and Fax number vertically on the footer

    Replace “What is Gastroenterology?” paragraph on the home page with “We are proud of our office at WNY Pediatric Gastroenterology. Patients are the heart of our practice, so it makes sense that we would go out of the way to provide comfortable waiting and treatment areas complete with the types of amenities you would expect from the premier Pediatric Gastroenterology practice. We offer treatment options and the newest technology to ensure accuracy and early detection of complications. We believe our patients deserve only the best, and our staff works hard to deliver a superior experience at every visit. We have two office locations and can accommodate most visits within 48 hours and all patients are seen by either Dr. Gelfond or Dr. Hashmi.”

    Remove the “What is Gastroenterology?” title as well.

    Make the links on and font uniform on (left align) http://71a.385.myftpupload.com/patient-information/
    (currently the links are not direct links, make them direct links)

    Add stock image of paperwork and forms onto the patient information page.

    Add this image from bigstock 82677776 to slider

    Center align links on pt education page.

    Align the images to their bios on the about us page.

    Re-download the images found on the office page and replace the current small images.

    Make the links on the bottom of http://71a.385.myftpupload.com/service-and-procedures/ direct links


    2015-08-31 | rod.l
    Ticket has been completed. Closing ticket.
    2015-08-25 | rod.l
    I'll take care of the images.

    Leave a Comment:




    Edits closed
    Task: Website | 2015-08-21 | Mitchell G | #37220 |

    Sitewide: Add the “our office” page to the menu.

    Contact Us page: Align quick contact and map side by side. Horizontally center the addresses. Make office image span the length of the content area. Add facebook link to where it says “Facebook:”

    Homepage: Add images of the two doctors to the left of the “What is Pediatric Gastroenterology?” caption. (Images are on the about us page.)

    Homepage: Make the caption font and color same as the mission statement.

    Our Office page: Download the current images on office page on bigstock and replace them with the downloaded images.

    Let me know if you have any questions.


    2015-08-24 | rod.l
    Ticket has been completed. Closing ticket.
    2015-08-24 | rod.l
    Autologin is working.
    2015-08-22 | developerjitendra
    need wp username and password

    Leave a Comment:




    website closed
    Ticket: Other | 2015-08-18 | gcorbelli@wnypedgi.com | #37089 |

    our website is still in design, I cannot access my webpage to make any corrections? Sent email to Mitchell as well


    Leave a Comment:




    Client procedure pages 
    Notes | 2015-08-14 | Mitchell G | #36988 |

    Client was wondering where the content was for the procedures, I contacted her and said that we provide the patient education pages. I have asked Gina for a full list of procedures they offer so I can look through our database to see if any of them coordinate.


    Leave a Comment:




    Website Edits closed
    Task: Website | 2015-08-07 | Mitchell G | #36676 |

    Use bigstock image number 84540278 to be on inner page photos, remove photo of staff altogether. Remove child with milk picture and child eating on patient education pages. Shorten the inner page photo area as well.

    Link FB icons on desktop and mobile to https://www.facebook.com/pages/WNY-Pediatric-Gastroenterology/1387772528130943

    Link Google plus icons on desktop and mobile to https://plus.google.com/110353135171274666716/posts

    Remove twitter icon on desktop and mobile

    Put Quick Contact form on homepage to the footer. Add affiliates logos “NASPGHAN” and “AGA” to footer to balance out open space.

    Add child with glass of milk to “lactose intolerance” education page. Where the main inner page picture is.


    2015-08-11 | rod.l
    Ticket has been completed. Closing ticket.
    2015-08-07 | rod.l
    image already on the media lib

    Leave a Comment:




    Edits via Phone closed
    Task: Website | 2015-08-04 | Chandra | #36483 |

    – fix home page slider (it is cut off), please download bigstock image 62227829 and add to slider.
    – remove team and boy holding milk inner pages featured images, Gina will find new ones to replace with.
    – move all forms on Patient Information page to Patient Forms page.


    2015-08-07 | developerbrijesh
    Done
    2015-08-05 | rod.l
    Link now works.
    2015-08-04 | developerbrijesh
    Auto Login is not working.. Please update
    2015-08-04 | rod.l
    image 62227829 already uploaded to media files.

    Leave a Comment:




    Please Call closed
    Task: Other | 2015-08-04 | Chandra | #36482 |

    Please call Gina at 10AM our time tomorrow.


    Leave a Comment:




    Sent Client “let’s go live” email 
    Notes | 2015-08-03 | Mitchell G | #36392 |

    I have emailed the client to inquire about going live or if there are any additional edits that need to be taken care of. I will follow up shortly.


    2015-08-04 | mitchell.g
    Has some edits that need to be taken care of, Gina will email me them soon.

    Leave a Comment:




    Email: Go Live Reminder 
    Design | 2015-07-31 | Mitchell G | #36334 |

    Hello Dr. Gelfond & Hashmi,

    Currently your website is not accessible to prospective patients and/or search engines. We strongly recommend on making your website visible to start building a history online. The sooner this is done, the better it is for your site.

    Design Team
    Optimized 360
    ph. 1-800-997-9368.


    Leave a Comment:




    cannot view any changes that Mitchell closed
    Ticket: Other | 2015-07-29 | gcorbelli@wnypedgi.com | #36174 |

    Leave a Comment:




    Website edits closed
    Task: Website | 2015-07-24 | Mitchell G | #36060 |

    Download bigstock image numbers: 259705, 54072652, 70965952, 660081701, 74555374, 56436830, 29522774, 4538547, 77365271, 82310123, 8812816, 86391947, 36554752, 69339976

    Place them in a variety throughout the inner page where the picture of all of the staff is.


    2015-07-28 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Email: Mobile Website is Ready 
    Mobile Ready | 2015-07-23 | Mitchell G | #35980 |

    Hello Dr. Daniel Gelfond & Humaira Hashmi,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): wnypedgi.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: gcorbelli@wnypedgi.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready | 2015-07-23 | Mitchell G | #35979 |

    Hello Dr. Daniel Gelfond & Humaira Hashmi,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): wnypedgi.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: gcorbelli@wnypedgi.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Designer Switch 
    Notes | 2015-07-16 | Olivia | #35687 |

    Let client know that Mitchell will be taking over now that we’ve moved into development. He will be working with client to make sure development goes well.


    Leave a Comment:




    Slider Images closed
    Task: Website | 2015-07-13 | Olivia | #35278 |

    1. 3 babies crawling
    2. Baby drinking bottle
    3. 5 kids (boy in orange tshirt)
    4. Kids eating watermelon
    5. (Find a group of adolescents)


    Leave a Comment:




    Design Approval 
    Notes | 2015-07-10 | Olivia | #35215 |

    Client approved! Moving into development!


    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-07-09 | Olivia | #35035 |

    Hello Gina,

    Attached below are the additional images for the slider options requested. Can you be more specific about the “ONE WITH 5 KIDS I PICKED ORIGINALLY”. Other than the slider images, do you have any other revisions to the overall design concept? We want to make sure the design is as close to what you’re looking for as possible.

    If not, let me know once you’re ready to approve of the design concept and move into developing and coding the website!

    Thanks!


    2015-07-13 | olivia.l
    Fantastic! I'll begin the development process and will keep you posted. This will typically take between 5-7 business days to complete. Our Website Specialist, Mitchell, will also be working with us during this time to make sure everything goes smoothly. Please feel free to contact him with any questions or concerns during development. His email address is mitchell.g@optimized360.com. Thank you, Olivia
    2015-07-09 | wnypedgi.com
    move forward, use pictures provided. you can use all five that are in the this communication and previous.

    Leave a Comment:




    New Specialty Pages: Peds Gastro closed
    Task: Website | 2015-07-02 | Olivia | #34712 |

    Please create a New Specialty WordPress and XML. Let me know once this is complete.

    Thanks!


    2015-07-14 | rod.l
    Ticket has been completed. Closing ticket.
    2015-07-10 | rod.l
    This one is done. Didn't added images seems it doesn't seem like we have any. Let me know if you need that. Otherwise it is on our server. Thanks!
    2015-07-02 | olivia.l
    I forwarded the email from Allison to you.

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-07-01 | Olivia | #34675 |

    Hi Gina,

    I found some adorable photos of kids eating healthy fruits but unfortunately I couldn’t find a large multicultural group eating… Attached are a few different ones I found. Let me know if you like it. The main image will be rotating images so we’ll have room to select 3-4.

    Let me know your thoughts. We can definitely add the other images

    Thanks,
    Olivia


    2015-07-02 | wnypedgi.com
    83974883, WATERMELON ONE, ONE WITH 5 KIDS I PICKED ORIGINALLY, 60742475, FOR ROTATING PICS CAN I SEE THAT.

    Leave a Comment:




    FTP – Robot closed
    Task: Website | 2015-06-23 | Justin | #34327 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.
    2015-06-23 | developerjitendra
    FTP Details are not present and Url Redirect to https://360controlpanel.com/developer-report-ticket-single

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-06-19 | Olivia | #33855 |

    Hello Gina,

    Attached below are the revisions requested. Please let me know if you would like anything else added or removed. We want to make sure you’re completely satisfied with the design!

    Thanks,
    Olivia


    2015-07-01 | wnypedgi.com
    I have several images I would like to use throughout, for the cover however, lets try 62227829 or85199111, looking for group of different ethnicities, eating would be great but i have looked and looked, and unfortunately cannot find them eating healthy :) i will give you a bunch of photos that we do like that can be used throughout. 259705,54072652,70965952,660081701,74555374,56436830,29522774,4538547,77365271, 82310123,8812816,86391947,36554752,69339976
    2015-06-23 | olivia.l
    Hi Gina, I'll work on those changes and get back to you as soon as I can. We can definitely change out the image of the kids. The image itself will be rotating and changing like the coloradopediatricgastroenterology.com. If you would like to choose any specific ones please browse the online library at bigstock.com and choose 3-4 images you would like to use. Send us the URL or the stock ID number and we can implement it into the design. Thank you for your feedback. I'll work on those changes and look forward to your image choices. Thanks, Olivia
    2015-06-23 | wnypedgi.com
    http://coloradopediatricgastroenterology.com please look at their site, I like the pictures they have and how they come in/out.
    2015-06-22 | wnypedgi.com
    Remove APGNN, remove mission statement from What is peds gi, at beginning of our mission statement you have printed add WNY Pediatric Gastroenterology, any other kid pictures you can use for main background? We love the eating fruit thing, just looking for different kids for a comparative. Also, would like our full address, phone/fax # added somewhere. Our address needs to stand out. remove office hours and add complete address, phone, fax there. We can add hours of operation somewhere else.

    Leave a Comment:




    New Specialty Pages: closed
    Task: New Project | 2015-06-16 | Olivia | #33700 |

    Please write content for the following pages for Pediatric Gastroenterology

    1. Abdominal Pain
    2. Constipation
    3. Irritable Bowel Diseases
    4. Crohn’s Disease
    5. Ulcerative Colitis
    6. Obesity / NASH (Non Alcoholic Steato-Hepatitis)
    7. Celiac disease
    8. Gastrointestinal reflux
    9. Liver Disease and Hepatitis
    10. Gastrointestinal cancer screening
    11. Dysphagia and swallowing problems
    12. Lactose intolerance
    13. Vomiting / Nausea
    14. What is Pediatric Gastroenterology?
    15. Welcome page

    Please let me know if you have any questions.

    Thanks,
    Olivia


    2015-07-06 | belinda.t
    Please update this ticket. Close if needed.
    2015-07-01 | belinda.t
    Allison has sent this ticket to review. Please update.
    2015-06-16 | olivia.l
    Feel free to refer to their website for more information http://wnypedgi.com

    Leave a Comment:




    Draft Submitted 
    Concepts | 2015-06-15 | Olivia | #33622 |

    Hello Gina,

    Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

    Thanks,
    Olivia


    2015-06-18 | olivia.l
    Hi Gina, I'll get started on these changes and will get them back to you as soon as possible. The blue menu at the top have the same tabs at the old site but we can change that to any text you'd like. Let me know and I can make those revisions too. Thanks, Olivia
    2015-06-16 | wnypedgi.com
    remove Saturday hours on bottom of page, add most appt's accommodated within 48 hours *(Batavia location) change orange color not blending well with logo at bottom (maybe light blue,?) Center and Bold Dr's names address and phone #, put symbols of google, etc to the right, Blue tabular at top which was on our old site? is that staying?

    Leave a Comment:




    Design Notes 
    Notes | 2015-06-11 | Olivia | #33450 |

    WNY Pediatric Gastroenterology
    Wnypedgi.com (pull content from website)
    Dr. Daniel Gelfond & Dr. Humaira Hashmi
    166 Washington Avenue
    Batavia, NY 14020
    585-250-4132

    Overall Feeling: Upbeat, Playful, Inviting, Open Design
    Colors: Colorful and Vibrant. Shapes should be similar color to logo
    Featured Buttons: Should be playful shapes (meet our team, office tour, our services, contact us)
    Contact Form: Yes
    Social Media: Fb, G+, Twitter
    Buttons: “Pay my Bill” and “Patient Information”
    Mission Statement: Include mission statement on the home page.
    Office Hours (Our office hours are: Monday, Wednesday, Friday – 9am to 5pm; Tuesday, Thursday – 10am to 6pm; Saturday 9am to 12)
    Background: Apply logo of the butterfly in the background.
    Add membership and association logos: http://apgnn.org, http://www.naspghan.org/ and http://www.gastro.org/
    Use pictures of real kids (all ages, infants, young children and adolescents)


    Leave a Comment:




    Follow Up 
    Notes | 2015-06-04 | Olivia | #33083 |

    Was unable to leave a message with the “Answering Service”. Emailed Gina to schedule a phone meeting next week.


    2015-06-11 | olivia.l
    Had a meeting with Gina to discuss design. Sent over notes to Sachit
    2015-06-09 | olivia.l
    Schedule meeting with Gina on Thursday 6/11 at 10am PST

    Leave a Comment:




    Design Questionnaire Submission 
    Design | 2015-06-03 | gcorbelli@wnypedgi.com | #32978 |

    our logo, kids all ages, infants, young children, adolescents. butterflies as our logo resembles a butterfly. . I will have a better logo in Ai if preferable, just so you have an idea. Pictures of MDs will follow as we need new professionally done.


    Leave a Comment:




    Email: Welcome! Get Started On Your Design 
    Design | 2015-06-02 | Olivia | #32922 |

    Hello Dr. Daniel Gelfond & Humaira Hashmi,

    Welcome to Optimized360!

    My name is Olivia and I will the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

    Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

    *Please Login to Control Panel (www.360controlpanel.com)
    *(Feel free to contact me if you need any assistance logging in)

    You can find the Design Questionnaire in the welcome box.

    After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

    I look forward to working on this design with you. 

    Thank you!


    Leave a Comment:




    Website Design (New Design Project) closed
    Tasks | 2015-06-01 | Danny | #32796 |

    – Gina Corbelli (office manager) – Primary contact gcorbelli@wnypedgi.com
    – Possible there is another person involved that dr may want to be involved during the design concept phase

    please send email intro

    – Dr. Gelfond DOES NOT want to transfer domain from his GoDaddy. He has emails and wants control of his domain. Please make sure we disclose at time of configuration change to Dr. Gelfond about the emails. he wants to keep it intact with no changes. Just give info on updating RECORD to point to us.
    – Dr. Gelfond is very technical about the site…. make sure the contact form just have basic fields… he is strict on HIPAA and patient confidentiality knowing his site is not https.
    – 2 medical doctors in office
    – good ranking so please do all redirects
    – has patient portal (please make sure to carry this over)
    – refer to current site for info
    – web makeover (custom) + mobile


    2015-06-02 | danny.n
    have site to include more kids photo, open design

    Leave a Comment:




    Website Design (New Order) closed
    Tasks | 2015-06-01 | Danny | #32795 |

    Website: $2,499 + $49/m
    Mobile: $999 + $29/m


    2015-06-11 | chandra.t
    Gina updated CC via phone. Charged.
    2015-06-03 | chandra.t
    LM for Gina.
    2015-06-02 | danny.n
    Chan, please contact Gina tomorrow to get cc over the phone. She will provide it.
    2015-06-02 | danny.n
    order form scanned and emailed to me today. Will provide cc over the phone
    2015-06-01 | danny.n
    confirmed via email. will fax order form but provide cc over the phone.

    Leave a Comment:




    Contact 
    Estimates | 2015-06-01 | Danny | #32793 |

    Been emailing Gina back/forth the past 2 weeks. Gina confirm to get started. Spoke to her this morning, she will fax back proposal. Will send her an invoice for her to pay over the phone. does not have a credit card ready but will get from dr.

    WNY-Pediatric-Gastroenterology
    2015-06-02 | danny.n
    Had a phone conference with Dr. Gelfond after Gina had called me. Dr Gelfond had questions about HIPAA... about hosting... dr originally thought that we had to transfer the site from his GoDaddy account since he already has hosting. Explained to him how it just needs to point to our server when site is ready to go live. Also about emails, told him they are 2 separate hosting so emails will not be touched.

    Leave a Comment:




    Phone Conference 
    Leads | 2015-05-14 | Danny | #32237 |

    Called spoke to Gina. She was just on her way out to lunch. Very nice. spoke briefly about our company and what we can do to help. She explained what she was looking for which is not just a gastro site but with a “pediatric twist”. Wants her site to be more user friendly and effective. Told her I’ll email her the package pricing and also examples of our work related to her specialty and other pediatric sites. Sent email


    2015-05-29 | danny.n
    "Danny, We finally have decided we would like to move forward with your proposal for our new website! Thanks Gina M. Corbelli, CMOM"
    2015-05-20 | danny.n
    "Hi Dan, We are still in process of reviewing. We are very interested, and will let you know once we have a final decision. This likely will be a few more weeks"
    2015-05-19 | danny.n
    sent her a f/u
    2015-05-14 | danny.n
    "Perfect, thank you. I have forwarded info to the Dr and we will be in touch. What is turn around time for website up & running?"
    2015-05-14 | danny.n
    "Also, do you work with EMR providers? Ours is Medent"
    2015-05-14 | danny.n
    "Thank you! So total price I see what it is inclusive of , does $78 month cover hosting? What is that? "

    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction: checked
    Questionnaire: 2015-06-03
    Site Download/Site Sucker: 2015-09-22
    Temporary Site: 2015-07-10
    Concept: 2015-07-09
    Approved: 2015-07-10
    Add to Upwork
    Add Developer to Temp Site
    Review: 2015-07-17
    Design # and Download:
    Image Optim: 2015-09-22
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products: 2015-09-22
    Status Cake: 2015-09-22
    Live Online: 2015-09-22
    Analytics Setup:
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire: 2015-06-03
    Concept: 2015-07-09
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active: 2018-01-19
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: 2018-01-17 Pagely Ticket Created: 2018-01-17
    Domain Mapping: 2018-01-17 DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2015-06-01
    2015-06-11
    Mobile
    Fluid Responsive
    2015-06-01

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2015-06-01

    HIPAA Form


    SSL Security
    2018-01-12
    2018-01-12
    ADApt
    2018-01-12
    2018-01-12
    Others


    360 Plan



    Estimates | 2015-06-01 | Danny | Contact Ordered

    Custom Gold


    Initial: Payments of $1,749
    Monthly: $78


    x Custom Design from Scratch + Mobile + all default features

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    WNY-Pediatric-Gastroenterology

    COMMENTS:

    2015-06-02 | danny.n
    Had a phone conference with Dr. Gelfond after Gina had called me. Dr Gelfond had questions about HIPAA... about hosting... dr originally thought that we had to transfer the site from his GoDaddy account since he already has hosting. Explained to him how it just needs to point to our server when site is ready to go live. Also about emails, told him they are 2 separate hosting so emails will not be touched.
    Leads | 2015-05-14 | Danny | Phone Conference


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-05-29 | danny.n
    "Danny, We finally have decided we would like to move forward with your proposal for our new website! Thanks Gina M. Corbelli, CMOM"
    2015-05-20 | danny.n
    "Hi Dan, We are still in process of reviewing. We are very interested, and will let you know once we have a final decision. This likely will be a few more weeks"
    2015-05-19 | danny.n
    sent her a f/u
    2015-05-14 | danny.n
    "Perfect, thank you. I have forwarded info to the Dr and we will be in touch. What is turn around time for website up & running?"
    2015-05-14 | danny.n
    "Also, do you work with EMR providers? Ours is Medent"
    2015-05-14 | danny.n
    "Thank you! So total price I see what it is inclusive of , does $78 month cover hosting? What is that? "