Smile Essentials

Client was very nice – her boyfriend’s brother can host the website – wanted to purchase design ownership – ordered via phone – starting cancellation process

Client said the webiste was loading very slow – was the main reason too – she wanted to provide that feed back

Please email client the files to her website – please notify her before you shut off the website – she would like to not have any downtime

Email client at drkittell@gmail.com

MAKE SURE YOU REMOVE THE DENTAL VIDEOS FROM THE SERVICES PAGES

Design Ownership: $1,000

Please process – client ordered via Phone

When I click the link for NP forms, Firefox opens another tab in the same window but in the address line it just says: “about.blank”

Email from Dr. Kittell:

“Jessica,

Our website is very slow to open and to navigate. I’ve had a lot of people try it from different locations and they all agree. Is there something we can do about this? Thanks,

Carolyn kittell”

Please replace current form with this one.

With FireFox, when I click on the links for the patient forms it opens a blank tab. It seems to be working fine on Google Chrome but that is all we have tried. Please let me know if you have any questions. Have a great day!

The changes from ticket#69132 were changed after adding submenus from Patient Portal. Submenus were missing after ticket#69132 edit.

1. Please make top menu in to one line.

2. Remove Our Services title. Fix sidebar menu back to how it was in ticket#69132

From Dr. Kittell “Jessica,

Can you add one more thing to the ticket? At the bottom of the home page where there is a green button that says “see all procedures” will you make it link to the new procedures page I made?
Thanks!

Carolyn”

#1 – Update “See All Procedures” button on the home page to link to “Treatments” page.

#1: Inner Pages: Remove only the title “Our Services” on the side bar menu.  Leave list there.

#2: Inner Pages: Change the items in the side bar menu to match the items/tabs in the main navigation.

#3: Main Navigation Menu: Center the menu and expand the area for text to appear. The menu items/tabs need to appear on one line.

#4 – List under Our Services is overlapping on the right side bar.  Please fix.

On home page, bump the position of office hours more towards the center of the web page. Dr. Kittell mentioned some browsers were not able to properly display the office hours because of the placement.

Remove the dentrix button from our website for the new patient forms and replace it with the two (2) attached PDF files for our patients to print off and fill out to bring to their first visits.

https://www.dropbox.com/sh/iuqa24mcfcsdfud/AAAkSZQ2TGNH_4JzcrrdT5BZa?dl=0

smileessentialsdental.com/patient-forms/

Please bring textboxes closer together for contact form.

1. http://smileessentialsdental.com/patient-forms/
check Click Here button on this page in Firefox & Chrome browsers.  Button is not working properly.

2. http://smileessentialsdental.com/contact-us/
check form on this page in Firefox & Chrome browsers.  It is not submitting properly.

ORGINAL TICKET:

Firefox – New Patients Form Page – the “click here” to open up dentrix’s portal does not work

ALSO — the appointment form only has Name, Message & Submit… compared to Google Chrome, it shows Name, Emal, Phone, Message and Submit.

Lastly, Client mentioned that they have not received the appointment request forms.
Please inform client where it should be going (what email). A patient also mentioned that they tried submitting the form but it did not go through. Client never received it as well when confirming with patient.

PLEASE FIX ASAP & Update Molly

Please call Molly, mentioned they’ve been having issues with their Patient Forms, Jotform, and a competitor of ours informed them their ranking has dropped. Please call the office.

The cities Dr. Kittell would like to market us to are: Denver, DTC (the Denver Tech Center), Greenwood Village, Engelwood, Centennial, Long Tree, Parker, and Aurora. Again, we are now offering a Concierge Membership and would like to be marketed as “Concierge Dentistry.” If you could at least add that to the website for now until she decides to do Google Ad Words or not.

Also include: Concierge Dentistry in addition to Dentist // Dentistry (which should already be on the site)

Molly called and mentioned doctor had some questions regarding her account, please call 303-779-9472.

Molly called saying that their patients are having trouble pulling up the website. I checked and everything seems to be in order.

Can I get this picture placed as the banner on the team page? Thanks

I have new pictures to add to the website for Smile Essentials. Will you switch them out for me? It would only be the head shots and I uploaded them and put their name in the description on the media. I will have a new group photo for the top soon. Thank you!

When you go to their site, it has a zoom in version of the mobile. Please fix. I came across this.

Hi Rod,

But, when I go in under Firefox I get the attached picture as the home screen, then once I click on it I can see the menu items. That is a change? One other thing, would you please add Ashlee to our “Team Page”, After Molly with the following: Ashlee – Certified Dental Assistant. “Ashlee moved here from Iowa, looking for an adventure. She received her Dental Assistant Diploma at Northeast Iowa Community College. She enjoys spending time with her dogs, family, and friends. Her hobbies include, riding her UTV on trails, canoeing, and hiking.”

Thank you,

Cherrie

Image on the media library.

Add payment button to payment site.

Doing an account transfer into client’s own godaddy account. They are going to use Google Apps for their HIPAA compliant emails therefore need domain separate. Also understands they would have to enter in CC information to renew domain.

Upload policy files, link them to the page and add testimonials button to the mobile site.

Hi Rod,

One more change please. on the Patient Forms page: Please delete the line that says they need the latest version of Adobe, since it is a link they do not need this. Then can we make NEW PATIENT FORMS A “CLICK HERE” BUTTON, instead of a bullett?

Thanks,
Cherrie

Can you create a tab that says “patient portal”? We can include a drop down for “new patient forms” and a separate for “make a payment”.

On a side note, can you change the “our office” to “our office mission” and put it under the “about us drop down menu”? Then place the testimonials as a main menu item? Hope that’s clear. Thanks

I would suggest widget on home page and a tab for testimonials with the scrolling feed of reviews.

Here is the script tag for the rectangular widget on the homepage:

widget

The following is the script tag for the scrolling review feed:

Please contact client. I have forwarded you an email from Cherrie Hein regarding details.

They have purchased this practice from Dr. Hein and are wanting people who go to the old Hein website to know that the practice has been taken over. Unfortunately, they don’t have access to the old domain for legal reasons but they’re wanting a landing page on their new site to look like Dr. Hein’s old website.

Dr. Kittell,

It was a great pleasure speaking with you earlier.

Based on our conversation, I would highly recommend working with Google Adwords to start getting NEW patients to your new website/practice right away.

Google Adwords: $300-$500/m
1st Page of Google from Day 1 (Guaranteed)
Good way to see ROI
Month to Month Basis
Can target surrounding cities
Regarding Hein Dental, I spoke with my marketing specialist and here are your two scenerios:

We would recommend to keep Hein Dental’s Website (1st Page Ranked) – Same Current Website – BUT have a button/link to go to the new website SmileEssentialsDental.com as an option
Essentially you can have 2 possible websites (heindental.com & smileessentialsdental.com) on the 1st page of Google (They already have same contact info)
If you want to take the route where, heindental.com would show your NEW website design, we can definitely do that. The only downside is that, if someone types in ” Greenwood Village Dentist “, it would show heindental.com in the search results BUT once they click onto it, it will re-direct to your NEW design and the domain will say smileessentialsdental.com after.

In order for us to potentially maintain the ranking (heindental.com), is to utilize the same content of Hein Dental for your NEW website — only the office related pages (IF YOU OWN IT), we can do the rest.

Looking forward to hearing back from you regarding the marketing.
Thank you,

Spoke with Dr. Kittell – she is definitely interested in marketing – she recently purchased heindental (1st page) – went over marketing $300/m-$500/m – seems abit much – wants to ponder on it a little more but wants to do it – will email her what the best route for the two domains

Please make sure Dr. Kittell’s page – her page name is spelt incorrectly.

Title & Metatags – implement Greenwood Village Dentist on all pages

Doctor’s Page: add Greenwood Village Dentist after her name or “Your Greenwood Village Dentist”

We need to reference this keyword more.

Contractually, Hein Dental, Prof LLC will maintain ownership of this domain and after a year we will need to transfer it back it Thomas J Hein.

Dr. Kittell bought the practice from Dr. Hein and wanted the Hein Dental site to fwd to the new site, this is no longer the case.

Cherry called for Olivias email. Please call back regarding edit.

Website is ready. Client knows to contact Mitchell if she has any issues or questions about her website.

The phone number in the middle of the front page is wrong. Thanks

Hello Dr. Kittell,

Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username (your domain): smileessentialsdental.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drkittell@gmail.com

MAKING CHANGES

Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

This website was originally mobile responsive… due to some changes in the layout and format (office hours etc.). Its thrown off the formatting of the mobile site. Please create a mobile theme for client so its easier to navigate.

Thanks!

Hello Dr. Carolyn Kittell, DDS,

Congratulations! Your website (smileessentialsdental.com) is now live and visible to the public.

We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

LOGGING INTO CONTROL PANEL

Login via your member login page: www.optimized360.com/controlpanel

Username (your domain): smileessentialsdental.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drkittell@gmail.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you!

1. Add the following lines to the end of the robots.txt file:

User-agent: ia_archiver
Disallow: /

FLUSH CACHE in wordpress after the changes have been made.

2. Complete 301 Redirects from previous site

Per Dr. Kittell:

Can you remove the services from the list on the right:

Scaling and root planing
Extractions
Dental videos

Reformat the about us “dr Kittell page” I messed up the font

Try re-searching the Google map with “smile essentials colorado” see if it will change it to smile essentials

Homepage services:

Remove extractions and dentures

If you need to add some services to the homepage, add composite fillings, root canals and laser dentistry.

Make 2 columns and place next to hours.

Can you get these stock photos?:

implant page: 92197094 AND 92197082– they should be of an arch with a single implant and a bridge implant, then one with an implant in bone 62831605

veneers page–21623813

Once these are placed and the other changes are made let me know and I will be ready to launch.

Add office hours on the home page

Monday 8:30 am – 5:30 pm
Tuesday 7:00 am – 3:30 pm
Wednesday 8:00 am – 5:00 pm
Thursday 7:00 am – 3:30 pm
Friday Closed
Saturday ClosedSunday Closed

ID: 83581
pw: june2015
postal code: 80111

Client doesn’t like how there is “Greenwood Village dentist” throughout the site. Can you personalize the text more to include “Greenwood Village dentist, Dr. Kittell” or something like that. She wants it to sound more free flowing and natural. I told her we can review some of the pages, but can’t do the whole site.

http://heindental.com/
http://heindental.com/Home/tabid/36/Default.aspx
http://heindental.com/WelcometoHeinDentalProfessionalLLC.aspx
http://heindental.com/OfficeInfo/ThomasJHeinDDS.aspx
http://heindental.com/OfficeInfo/OurTeam.aspx
http://heindental.com/OfficeInfo/OurPoliciesampMission.aspx
http://heindental.com/OfficeInfo/MapampDirections.aspx
http://heindental.com/OfficeInfo/FinancialampInsurance.aspx
http://heindental.com/OfficeInfo/AppointmentRequest.aspx
http://heindental.com/OfficeInfo/ContactUs.aspx
http://heindental.com/PatientInfo/FirstVisit.aspx
http://heindental.com/PatientInfo/BeforeampAfterPhotos.aspx
http://heindental.com/PatientInfo/CommonProblems.aspx
http://heindental.com/PatientInfo/EmergencyInfo.aspx
http://heindental.com/PatientInfo/AboutTeeth.aspx
http://heindental.com/PatientInfo/BrushingampFlossing.aspx
http://heindental.com/PatientInfo/Periodontics.aspx
http://heindental.com/PatientInfo/FAQ.aspx
http://heindental.com/PatientInfo/Prevention.aspx
http://heindental.com/Treatment/TMJTMD.aspx
http://heindental.com/Treatment/SnoringTherapy.aspx
http://heindental.com/Treatment/Endodontics.aspx
http://heindental.com/Treatment/Implants.aspx
http://heindental.com/Treatment/Services.aspx
http://heindental.com/Disclaimer.aspx
http://heindental.com/PrivacyPolicy.aspx
http://heindental.com/Portals/0/form_patientinfo.pdf
http://heindental.com/Portals/0/form_consentdisclosure.pdf
http://heindental.com/Portals/0/form_financialpolicy.pdf
http://heindental.com/Portals/0/HIPAAAcknowledgement_102114.pdf
http://heindental.com/Portals/0/HIPAA_102114.pdf

Can you please log onto FTP and add the following lines to the end of the robots.txt file:

User-agent: ia_archiver
Disallow: /

Important for you to FLUSH CACHE in wordpress after the changes have been made.

– Separate the team page into 3 pages. 1) Dr. Carolyn Kittell 2) Dr. Thomas Hein 3) Our Team. Then, make this a drop down menu under “About Us”

– Inner pages under Our Services list: Remove the triangle and replace it with regular bullet points

– Update the team photos.

Hello Dr. Carolyn Kittell, DDS,

Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username (your domain): smileessentials.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drkittell@gmail.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

Successfully transferred domain to to our account.

Client approved the design and is ready to move into development! Sent the files to Abhishek

Hello Dr. Kittell,

Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.

Thank you,
Olivia

Emailed client to schedule a time to discuss some ideas regrading the questionnaire

I like simple and clean. Modern too. I want the website to either be shades of one color or white with a few colors. The practice is located in the heart of the tech center in Denver. I sent you my logo. Also, My boyfriend is a photographer and we will be taking new photos of staff and office, next weekend when we get to denver. The website for the current practice is heindental.com

Hello Dr. Carolyn Kittell, DDS,

Welcome to Optimized360!

My name is Olivia and I will the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.

Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.

*Please Login to Control Panel (www.360controlpanel.com)
*(Feel free to contact me if you need any assistance logging in)

You can find the Design Questionnaire in the welcome box.

After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.

I look forward to working on this design with you. 

Thank you!

Please send questionnaire & contact

Website Design: $2,500 + $49/m
Mobile Website: $500 + $20/m
Dental Videos: $500 + $29/m
2015 Monthly Fee Waived

Spoke with Dr. Kittle – very nice – had a great conversation – likes Gold Package – wants ownership – doesnt want Social yet – might need Advanced SEO – told her will do Adwords for her which is better – says she is definitely interested – will take a look at the proposal and get back to me – sent proposal