I may have misunderstood, but our website is completely gone as of right now. Is the fee for the site to be up or for management (changes, etc).
Our is going to take another month to be finished, so can it be put back up in the meantime?
2017-12-06 | chandra.t
Stopped charges. 2017-12-06 | chandra.t
"I didn’t realize it would take so long. That’s ok - thank you anyway but I’ll just cancel now." 2017-12-06 | chandra.t
Reactivated charges.
2017-12-05 | catherine.c
files, db, htaccess saved in cancelled folder. 2017-12-05 | catherine.c
no forms. 2017-12-05 | catherine.c
no statuscake, no emails, we don't have domain. site removed from godaddy.
Leave a Comment:
request to cancelclosed
Task: Accounting | 2017-12-01
| Catherine C.
| #107747
|
I’m making a change to my website and will no longer require services from Optimized 360. How do I go about cancelling my account?
Best,
Stephanie Ahasic
Synergy Health
2017-12-04 | chandra.t
Stopped charges and emailed cancellation confirmation. 2017-12-04 | chandra.t
"I’m sorry. I’m using a marketing company that will be handling web, print and tv for me. My site wasn’t performing as well as I would have liked."
2017-12-01 | chandra.t
LM with front desk.
From Sammy: patient coordinator
My name is Sammy and I am the patient care coordinator at Synergy Health, the office of Dr. Stephanie Ahasic. We are currently using Email Pros as our work, emailing system. I have my own account (Sammy@synergynaples.com), however I was looking to be added to the Synergy@synergynaples.com account so I can have control of the emails being sent there as well!
Replied:
Emails are under Dr. Ahasic’s own GoDaddy account. Please contact her to add an additional email account. Thank you.
I attempted to embed it but it didn’t actually work… can you attempt?
Also, can you correct the name on the homepage at the bottom? It says Synergy Chiropractic & Health and we just go by Synergy Health.
Lastly – can you direct our pages to Synergynaples.com instead of synergychiropracticnaples.com
2017-06-09 | belinda.t
Ticket has been completed. Closing ticket. 2017-06-07 | catherine.c
For birdeye code, please move it left side bar - below the Contact Us yellow/green button. The social icons will move down so it sits below the birdeye code. 2017-06-07 | developerhaseeb
Birdeye widget is placed.. Footer Home page text updated...
And I don't see any page redirected from here
synergychiropracticnaples.com
Thanks 2017-06-06 | catherine.c
site is live using Synergynaples.com. CP updated. 2017-06-06 | catherine.c
Emailed doctor Synergynaples.com settings are controlled by emailpros. It's under their nameservers. Sent her A record for them to change and let us know when this happens so we can update our settings.
A record: 166.62.110.90 2017-06-06 | catherine.c
WP:
U: admin101046
P: FHQMw2H!a&xGK#KEp7S9^rFi
FTP:
synergychiropracticnaples.com
U: b97c2727017923
P: o.WBD8(S#k/F) 2017-06-06 | catherine.c
For this ticket - Please only add birdeye script from this doc:
https://www.dropbox.com/s/vbdvlo5w0wiuoz2/synergy%20birdeye.rtf?dl=0
In footer, this birdeye code will go where Office hours is. Office hours will move closer to map. Make map into a square shape, the practice name and address will still be below map. Office hours will be to the left of the map. 2017-06-06 | catherine.c
Left message with front office. 2017-05-30 | catherine.c
correction - requested new password. Her GoDaddy login does not work. 2017-05-30 | catherine.c
Synergy Chiropractic & Health - has been fixed.
Emailed to send birdeye code and sent A record to her to change domain to synergynaples.com
Leave a Comment:
update mobile hoursclosed
Ticket: Website | 2017-05-24
| Catherine C.
| #76297
|
Hi there – I need to edit the website but can’t log in to wordpress with the same log in info. Can you reset?
2017-02-23 | rod.l
Ticket has been completed. Closing ticket. 2017-02-23 | rod.l
Hello Dr. Stephanie Ahasic,
Here is the login information:
Login page: http://synergychiropracticnaples.com/wp-login.php
Password: https://onetimesecret.com/secret/gelq5b6ip1149wlu3eozq6szl7gozom
Username: your current email address
Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #70072- and we will get back to you as soon as possible.
“My website office hours are waaaay off on my website. I noticed it on my website on the bstrong page and my old logo is showing up (that I haven’t had for a year). Also, we are doing business as synergy health and I’m finding synergy health center on the name of every page. Also, my old address is on there. This is all via an iPad but I need it fixed right away.
I’m a bit concerned since we are getting ready to gear up for season and may need to switch companies.
Let me know when I can expect the above to be fixed.
Thanks,
Stephanie Ahasic
Sent from my iPhone”
2016-09-23 | catherine.c
Ticket has been completed. Closing ticket. 2016-09-21 | catherine.c
Hello Dr. Stephanie Ahasic,
We are currently working on your ticket #59445 labeled -Edit/Issue Request.
For the business hours, we have checked the site on an iPad and the business hours appear to be lined up. We also checked the Be Strong page.
Your requests should be completed by end of this week.
I’m hoping to make a couple simple design changes to my site that I’m unable to do on my own. Mostly just adding a banner to the top of the back pages and fixing where some things are redirecting to.
It may be easier to discuss over the phone when you have time.
Thanks!
Stephanie Ahasic
Synergy Health
239-963-5758
2016-06-13 | catherine.c
Dr. called back. see next ticket. 2016-06-13 | catherine.c
left message at front desk. 2016-06-10 | chandra.t
Voicemail 12:55 pm - please call back doctor. 2016-06-10 | catherine.c
Left msg. for dr.
I’m sorry – I can’t remember who to email with an issue. I was just looking at my mobile site and my hours are a little jumbled. Is there a way to fix that?
2016-05-18 | catherine.c
Hello Dr. Stephanie Ahasic,
Your ticket #51482 labeled -Hours via Email- has been been updated.
called Dr. Ahasic to touch base with her on the inquiry she had back in january but was sidetracked with fixing the G+ profile listing that had the incorrect address. LM today. Sent her an email to schedule a phone conference to discuss.
2016-01-28 | danny.n
called dr between 12-2pm her time per her request but got office vm. sent dr email letting her know. 2016-01-26 | danny.n
"Hi Danny - Sorry forgot to call you back. Any chance you can give me a call 6:45 ish my time?
Thanks!" 2016-01-26 | danny.n
sent an email f/u 2016-01-26 | danny.n
called dr to touch base. lm with front. 2016-01-21 | danny.n
contacted dr to have her call me at her convenience to figure out the G+ issue and discuss Marketing
Leave a Comment:
Link G+ Profileclosed
Ticket: Social | 2016-01-21
| Danny
| #44154
|
Please link her G+ Profile: https://plus.google.com/104547744434247145014/about
2016-01-25 | catherine.c
Hello Dr. Stephanie Ahasic,
Regarding your ticket #44154 labeled -Link G+ Profile, the link has been added to your website.
2016-01-21 | alec.j
She replied my second email: How much is the SEO? And do you have anything that will help me change my address? Our old address still shows up all over the place...
i informed her Danny(Marketing Manager) would be in touch shortly
Can you have this forward to synergynaples@gmail.com?
Sent from my iPhone
2015-12-09 | rod.l
Ticket has been completed. Closing ticket.
Leave a Comment:
Add hours to mobileclosed
Task: Website | 2015-12-07
| Mitchell G
| #42048
|
I want to make sure our address has been changed on google and also that we have a new fb page. I’m also looking at our mobile ap and want to make sure it’s accesible for our older patients – can you add the hours and other info to that main menu?
Can you add our hours to the mobile site?
Monday – 9-6
Tuesday 3-7
Wednesday -9-6
Thursday – 8-5
Friday – 9-4
Saturday 9-12
2015-12-09 | catherine.c
Ticket has been completed. Closing ticket. 2015-12-07 | catherine.c
Emailed Dr. Ahasic to confirm business hours for both desktop and mobile sites. 2015-12-07 | mitchell.g
Send email to clarify please.
Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:
LOGGING IN
Login via your member login page: www.360controlpanel.com
If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: stephanieahasic@gmail.com
MAKING CHANGES
Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.
Thank you and let me know if you have any questions!
Congratulations! Your website (synergychiropracticnaples.com) is now live and visible to the public.
We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.
LOGGING INTO CONTROL PANEL
Login via your member login page: www.optimized360.com/controlpanel
If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: stephanieahasic@gmail.com
MAKING CHANGES
If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.
Client is currently waiting for her move into her new practice before going live.
2015-10-26 | mitchell.g
I left a voicemail to see if she is ready to go live. 2015-10-16 | belinda.t
This site has been completed for weeks, but I do not see a mobile?
Sent a “Let’s go Live” email, it looks like she is waiting for the G+ post card and possible would like to wait for that to be completed before going live.
2015-09-04 | mitchell.g
She is ready to go live after a few pieces of wording is changed, she Is going to email me the quick changes that need to be made.
Looking at the website and have a couple changes. I’d like 5 tabs total in the following order. Can you do 5 different shades? And the following written for each.
Chiropractic Care
At Synergy Health Center we understand that no two patients are the same. That’s why Dr. Ahasic creates individualized treatment plans for each patient. Adjustments can be as gentle or as bold as a patient needs.
Medical Services
At Synergy Health Center we know that a multi disciplinary approach leads to exceptional results. Which is why we offer physical medicine services, including trigger point injections and small joint injections, performed by our Physician Assistant. Homeopathic remedies are available as well as prescription strength injections.
Physical Therapy
Chiropractic care and physical therapy go hand in hand. In order to keep bodies aligned and strong, corrective exercises are a must. Our Doctor of Physical Therapy is well versed in a variety of techniques to help you stay strong.
Golf Simulator
Our state of the art golf simulator is operated by Golf Pro Justin Ahasic. With years of experience both touring and teaching, Justin provides the tools every golfer needs to improve his game.
2015-08-17 | rod.l
Ticket has been completed. Closing ticket. 2015-08-12 | rod.l
Please edit the boxes on the front page with the following information. Mention bstrong4life in the physical therapy box. 2015-08-12 | rod.l
Ok. Then please put a physical therapy column and mention bstrong4life. 2015-08-12 | rod.l
Hello Dr. Ahasic,
Your ticket #36834 labeled -Design changes- has been been updated.
We can go ahead and edit those for you; however, please note that from a design standpoint we do not suggest doing this. Adding another box will not fit very well and will make the site overcrowded. Let us know what you think.
Thank you! 2015-08-12 | belinda.t
I approve of 5th box but from design standpoint, it will not fit and will make the site overcrowded. Please let her know we do not suggest it for those reasons. Thank you. 2015-08-12 | rod.l
Is this edit approved? Adding another box to the current four?
Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:
LOGGING IN
Login via your member login page: www.360controlpanel.com
If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: stephanieahasic@gmail.com
MAKING CHANGES
If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.
Thank you and let me know if you have any questions!
2015-08-07 | mitchell.g
Sent f/u email asking is she has seen her developed site or is ready to go live.
Client has approved the design, we have sent the design to development and is currently in review. Also, client has request that the Facebook be created ASAP.
2015-08-04 | belinda.t
Just kidding, I see the tasks for social media. 2015-08-04 | belinda.t
Please make sure that social media is being worked on, i dont see the tasks submitted. Additionally, please complete design/download and image optim steps.
2015-10-23 | rod.l
Emailed to f/u. 2015-10-16 | rod.l
The postcard was sent out. They only need to confirm their G+. They had changed their address so we sent another one. 2015-10-16 | belinda.t
What is going on with this? 2015-09-01 | rod.l
Google resending postcard. 2015-09-01 | chandra.t
Doctor called, has not received postcard, please resend to new address 13020 Livingston Rd. Suite 14 Naples CA 34105 2015-08-18 | rod.l
Dr will be receiving postcard soon. 2015-08-17 | rod.l
Created Google business successful but when verifying google says it already has been verified. Found this google plus page: https://plus.google.com/111685042598799044548/about 2015-08-17 | rod.l
followed up with client again. Waiting on reply 2015-08-11 | rod.l
Contacted client about her google + verification waiting on call back 2015-08-07 | rod.l
Facebook and twitter created waiting on Google + 2015-07-29 | mitchell.g
Based on new design on the temp url
We are in the process of creating your social media accounts. The accounts will be created and added to your website as soon as it is completed. During this process, Google will send you a postcard in the mail with a PIN number; Please forward that PIN to us when you receive it. Please expect this to come to your office in approximately one week.
Thank you and let us know if you have any questions!
Here is draft with the middle section removed. Would you like to see any other changes to the design, such as menu placement, logo placement or color changes? If you approve of the design, we will move into development in making the website functional. However, after the approval, we cannot make major changes to the design and layout. If you would like to adjust text and photos, that will be no problem as you have unlimited changes to that. If you approve, please reply with “I approve of the design and layout”.
Here is your new design draft. Let me know what you think.
Thank you!
2015-07-23 | mitchell.g
Hello Dr. Ahasic,
Excellent! Moving the middle section will not affect your Google ranking. Although, you will see initial fluctuations in the beginning as with any other design change. We will make sure all of your existing links are accounted for and do necessary redirects. Within a few weeks the ranking should continue as it normally would. Also, would you like to copy over all of your current content over to your new site?
Thank you! 2015-07-23 | stephanieahasic@gmail.com
SO I really like the colors and the overall look. I would prefer that the middle section be removed and put on another page - like a welcome section or note from the doctor. Will this affect the google rankings or anything?
Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see.
Thank you and let me know if you have any questions!
2015-07-15 | mitchell.g
Hello Dr. Ahasic,
When you say bolder, are you talking about the text or the overall styling of the left section? If everything else is looking okay we will go ahead and design the rest of the body.
Thank you! 2015-07-15 | stephanieahasic@gmail.com
I think it is coming along. I would like the left hand side to be a little bolder, but otherwise it is on the right track.
Spoke with Dr. Ahasic, she’s very nice and modern. She’s adding a medical side to her practice as well as “functional golfing” procedures. Mentioned that we’ll work on the design and get into the procedural portion at a later time. She wants to portray the website as an inviting site, not too medical.
Design should be clear that they are a Health Center that provides chiro care, medical procedures such as joint injections and Functional Golf Simulators. This website is made for higher end clients that have excess money. Website should be inviting.
Add three boxes of different shade of colors from this design: http://demo.chiromatrix.com/index.php?skin_template=template_15&skin_css=template_15a&skin_id=46
Practice: Synergy Health Center
Practice Address: 13020 Livingston Rd. #114, Naples, FL 34105
Telephone: 239-263-3330
Colors: Match logo (see attached)
Include these featured procedures: Chiropractic Care, http://bstrong4life.com/, Functional Golf Exercises
Photography: use photos similar to the main design reference above. These pictures are soft in color, modern and happy. Don’t want medical photos such as spines, needles or clinical stuff.
2015-07-22 | mitchell.g
Spoke with her on the phone, she wants the links in the sidebar to be more like buttons so the colors pop. Everything else is okay, sent the design back to designer to finish up the rest of the page. 2015-07-20 | mitchell.g
Sent f/u email clarifying what she wants to bold. Asked her if everything else is okay so we can design the rest of the body for her. 2015-07-13 | belinda.t
Where are we at with this design, it was supposed to be done Thursday? 2015-07-09 | belinda.t
Notes submitted to Sachit, should be done Thursday.
My name is Belinda and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had.
Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design.
*Please Login to Control Panel (www.360controlpanel.com)
*(Feel free to contact me if you need any assistance logging in)
You can find the Design Questionnaire in the welcome box.
After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead.
I look forward to working on this design with you.
Social – Dr has Yelp and G+
http://www.yelp.com/biz/synergy-chiropractic-and-health-center-naples
I’ve already showed dr how to get this listing verified with Yelp. Info on there is incorrect so it needs to be updated. f/u with dr if this is done.
G+ page https://plus.google.com/107490754682010031591/posts
– this listing, dr already verified but doesn’t remember under what gmail. last time i spoke to her she stated she will fig out.
Social, we will help rebrand it for her as promised for G+ once site is done. Also setup FB for her.
2015-07-07 | danny.n
that is correct. I'm just putting it there to keep you in on the loop on what was discussed. 2015-07-07 | belinda.t
We are not doing her Yelp for her right as thats not one of our products. 2015-07-07 | danny.n
dr already have access to her CP via her login credentials.
2015-07-08 | chandra.t
Charged. 2015-07-07 | danny.n
dr gave Belinda the cc while doing design interview via phone. please get from her. thanks. 2015-07-07 | danny.n
called. lm for dr to call me back. dr is with a patient. 2015-07-07 | danny.n
online order. I will get cc for you.
Had a talk with dr. Dr is jsut concern that if she moves soon, that we are able to update the listings on G+ and Yelp. http://www.yelp.com/biz/synergy-chiropractic-and-health-center-naples
G+ page https://plus.google.com/107490754682010031591/posts
G+ is claimed and verified by dr but dr doesn’t rem what gmail. she will fig it out. Assured her that it can be updated in the future as long as she has access to it.
For Yelp, listing hasn’t been verified, showed her how to claim the business. Once done, can be revised as well.
Sent dr proposal for 3 payment plan with 30 day MBG. Dr stated she will sign on Monday to get started. sent dr email with updated proposal
2015-07-06 | danny.n
sidekicked 2015-06-30 | justin.n
Called - LM with front - told her that Dr Ahasic wanted to move forward with us and was suppose to start Yesterday - gave her my number and gave her out fax number to send the proposal over to start - once received i would have a designer contact her 2015-06-29 | justin.n
LM with front - dr actually just stepped out - will be back in later today 2015-06-26 | danny.n
Justin, read note above.
2015-06-26 | danny.n
"https://plus.google.com/107490754682010031591/posts" 2015-06-26 | danny.n
dr had a few G+ listing that is not verified with address which is the same as what is listed on her current site. I assured her that we can get it claimed and verified and once done, we can change/udpate any info on there even if she moves. 2015-06-26 | danny.n
"I'm worried about more than google places. I want to make sure our location is changed so patients don't end up at the wrong place. " 2015-06-26 | danny.n
told dr that i have included it in there for her and that she can just write it on there and fax it back. I will authorize/sign off on it. 2015-06-26 | danny.n
"And does this include the google places, facebook page, etc?" 2015-06-26 | justin.n
Emailed Proposal and F/U 2015-06-23 | justin.n
Dr is in with patients for another hour - LM with front - took down my direct 2015-06-22 | justin.n
LM for Dr. Ahasic 2015-06-17 | danny.n
replied back to dr to approve the 3 payments. Had dr write over the proposal to fax back and i will sign off on it. 2015-06-17 | danny.n
"Hi Danny,
Can we do 3 initial payments instead of 2?
Thanks!" 2015-06-16 | danny.n
sidekicked 2015-06-16 | justin.n
Emailed Proposal 2015-06-08 | danny.n
sent dr a f/u to offer her a 30 day full refund if she is not happy with the result. this will help give her a piece of assurance and also our confidence that she will like our work and our process 2015-06-08 | danny.n
sent dr a f/u to offer her a 30 day full refund if she is not happy with the result. this will help give her a piece of assurance and also our confidence that she will like our work and our process 2015-06-08 | danny.n
"Hi Danny - I know it is taking me a long time... But I may finally be ready to make a decision. Is it possible for me to see a sample of what my website may look like? A cover page just for synergy health? I want to make sure I'm happy with the direction of the project before I invest such a large amount of $ in it.
Best,
Stephanie Ahasic
Sent from my iPhone" 2015-06-08 | danny.n
reactivating lead, reason above, dr emailed me again. 2015-05-13 | justin.n
Dr. Ahasic,
Thank you for your response.
Per my discussion with you, you had mentioned you'd like a lower initial fee.
I had authorized for the Gold Package to be lowered from $3,500 + $99/m TO 2 payments of $1,249 + $99/m. That was the difference.
Based on your last feedback, I'd like to better earn your relationship and business with us by providing you the Gold Package for 2 payments of $1,249 + $79/m & 2015 monthly fee waived.
I will assure you that, you will not be able to find a DESIGN FROM SCRATCH website with a CUSTOM RESPONSIVE MOBILE for this rate.
With our unique design & unique content that we will create for you, it would definitely have more value to Google than something that is being repeated over and over across the web.
The websites will built based on the doctor's preference as well as the patient's perspective to help convey how your practice is different.
Honestly, our company really does not compare in terms of pricing because it's $0 Initial Fee (Template) vs Initial Fee (Custom from Scratch) BUT you get what you pay for.
I understand that if you feel that you are getting good results with Chiromatrix, so you can then get a great idea of what potential you can have in working with our company since we are different.
We have had many clients switched to our company when comparing between Chiromatrix and Chiroplanet. Of course you INVEST (not spend) a little more, but it will definitely provide you with a good return.
One can only assume as well, that if you are looking at other companies as an alternative, you are not COMPLETELY happy and is content with your current provider. This is your moment to be different and stand out!
Lastly, I'd like to be straight forward and would like to ask you.... what is it, that is holding you back from moving forward with us so I may address your concerns and accommodate you better.
Thank you, 2015-05-13 | danny.n
justin, read her last comment. please respond to her. 2015-05-13 | danny.n
"Thanks Danny. I appreciate you following up. I checked the proposal and it looks just like the one you originally sent over... I am considering just staying with chiromatrix since I am getting a good response to my website and it's only $79 per month. Even chiro planet offered $99 per month with no set up fees.
Thanks again!" 2015-05-12 | justin.n
Spoke with Martha - super nice -says i always manage to call when she is in with patients - sending her proposal - emailed via Danny's Acct 2015-05-07 | justin.n
Spoke with Martha - very nice - dr jus went into the room to see a patient - she still has my note to call me back - dr is still trying to make a decision but super busy - Emailed 2015-04-30 | justin.n
Dr. is in a meeting - looks like the website has been updated - spoke with front - she is very very sweet - said i know you have been playing phone tags and I really do give her your messages - i will have her call you back 2015-04-22 | danny.n
sent dr a long reponse about our comparison with Chiroplanet and chiromatrix. Told her I will bemore than happy to rebrand her current social media pages so it is consistent with her new site at no cost as long as she provides access. seem to be a hot lead. 2015-04-22 | danny.n
"Hi Danny,
What is included in the proposal? ChiroPlanet and Matrix will rebrand my facebook page, google listing, etc as well as design the website. Will that be included?
Thanks!
Stephanie" 2015-04-22 | justin.n
LM - Emailed Updated Proposal
2015-04-17 | justin.n
LM for Dr. Ahasic to call me back - will email next follow up - she is currently with a patient 2015-04-09 | justin.n
Hi Danny,
My hesitation is with the high start up fee and not so much the monthly fee. I'm weighing all my options and hope to make a decision soon.
Thanks!
Stephanie
Sent from my iPhone
dr. returned my call. She wasn’t sure what she needed. Moving office soon and wants to see what she can/needs to do to improve in social & g+ and possibly the site. Aware her site is template, fairly happy. explained to her what we do and how get a site from us can/will help maintain her 1st page ranking. Not on 1st page for G+. Gave her ideas on what can be done to help. Also for Social as well. Dr doesn’t have mobile. Suggested and recommend that it should be a priority cause of Google’s new update. Suggested the gold package. Sent her email with proposal and also a link to the mobile article.
2015-04-08 | justin.n
Emailed via Dannys acct 2015-04-08 | justin.n
Spoke with Martha - very nice - Martha had asked that if we do not hear back from her today - if we can please send Dr. an email - I will update the proposal right now for you Danny - around 3 I will remind you to email regarding the updated proposal her since she responded to your email. 2015-03-31 | danny.n
"Thanks Danny! I'll review. "
Leave a Comment:
Initial Call
Leads | 2015-03-30
| Danny
| #30108
|
Called. LM with Martha. Dr is not in.
Leave a Comment:
MILESTONES
Website Backup:
Introduction:
Questionnaire:
Concept:
2015-07-28
Approved:
Developed:
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2015-06-30 | justin.n
Called - LM with front - told her that Dr Ahasic wanted to move forward with us and was suppose to start Yesterday - gave her my number and gave her out fax number to send the proposal over to start - once received i would have a designer contact her
2015-06-29 | justin.n
LM with front - dr actually just stepped out - will be back in later today
2015-06-26 | danny.n
Justin, read note above.
Estimates | 2015-04-22 | Justin |
Updated Proposal Sent
2015-06-26 | danny.n
dr had a few G+ listing that is not verified with address which is the same as what is listed on her current site. I assured her that we can get it claimed and verified and once done, we can change/udpate any info on there even if she moves.
2015-06-26 | danny.n
"I'm worried about more than google places. I want to make sure our location is changed so patients don't end up at the wrong place. "
2015-06-26 | danny.n
told dr that i have included it in there for her and that she can just write it on there and fax it back. I will authorize/sign off on it.
2015-06-26 | danny.n
"And does this include the google places, facebook page, etc?"
2015-06-26 | justin.n
Emailed Proposal and F/U
2015-06-23 | justin.n
Dr is in with patients for another hour - LM with front - took down my direct
2015-06-22 | justin.n
LM for Dr. Ahasic
2015-06-17 | danny.n
replied back to dr to approve the 3 payments. Had dr write over the proposal to fax back and i will sign off on it.
2015-06-17 | danny.n
"Hi Danny,
Can we do 3 initial payments instead of 2?
Thanks!"
2015-06-16 | danny.n
sidekicked
2015-06-16 | justin.n
Emailed Proposal
2015-06-08 | danny.n
sent dr a f/u to offer her a 30 day full refund if she is not happy with the result. this will help give her a piece of assurance and also our confidence that she will like our work and our process
2015-06-08 | danny.n
sent dr a f/u to offer her a 30 day full refund if she is not happy with the result. this will help give her a piece of assurance and also our confidence that she will like our work and our process
2015-06-08 | danny.n
"Hi Danny - I know it is taking me a long time... But I may finally be ready to make a decision. Is it possible for me to see a sample of what my website may look like? A cover page just for synergy health? I want to make sure I'm happy with the direction of the project before I invest such a large amount of $ in it.
Best,
Stephanie Ahasic
Sent from my iPhone"
2015-06-08 | danny.n
reactivating lead, reason above, dr emailed me again.
2015-05-13 | justin.n
Dr. Ahasic,
Thank you for your response.
Per my discussion with you, you had mentioned you'd like a lower initial fee.
I had authorized for the Gold Package to be lowered from $3,500 + $99/m TO 2 payments of $1,249 + $99/m. That was the difference.
Based on your last feedback, I'd like to better earn your relationship and business with us by providing you the Gold Package for 2 payments of $1,249 + $79/m & 2015 monthly fee waived.
I will assure you that, you will not be able to find a DESIGN FROM SCRATCH website with a CUSTOM RESPONSIVE MOBILE for this rate.
With our unique design & unique content that we will create for you, it would definitely have more value to Google than something that is being repeated over and over across the web.
The websites will built based on the doctor's preference as well as the patient's perspective to help convey how your practice is different.
Honestly, our company really does not compare in terms of pricing because it's $0 Initial Fee (Template) vs Initial Fee (Custom from Scratch) BUT you get what you pay for.
I understand that if you feel that you are getting good results with Chiromatrix, so you can then get a great idea of what potential you can have in working with our company since we are different.
We have had many clients switched to our company when comparing between Chiromatrix and Chiroplanet. Of course you INVEST (not spend) a little more, but it will definitely provide you with a good return.
One can only assume as well, that if you are looking at other companies as an alternative, you are not COMPLETELY happy and is content with your current provider. This is your moment to be different and stand out!
Lastly, I'd like to be straight forward and would like to ask you.... what is it, that is holding you back from moving forward with us so I may address your concerns and accommodate you better.
Thank you,
2015-05-13 | danny.n
justin, read her last comment. please respond to her.
2015-05-13 | danny.n
"Thanks Danny. I appreciate you following up. I checked the proposal and it looks just like the one you originally sent over... I am considering just staying with chiromatrix since I am getting a good response to my website and it's only $79 per month. Even chiro planet offered $99 per month with no set up fees.
Thanks again!"
2015-05-12 | justin.n
Spoke with Martha - super nice -says i always manage to call when she is in with patients - sending her proposal - emailed via Danny's Acct
2015-05-07 | justin.n
Spoke with Martha - very nice - dr jus went into the room to see a patient - she still has my note to call me back - dr is still trying to make a decision but super busy - Emailed
2015-04-30 | justin.n
Dr. is in a meeting - looks like the website has been updated - spoke with front - she is very very sweet - said i know you have been playing phone tags and I really do give her your messages - i will have her call you back
2015-04-22 | danny.n
sent dr a long reponse about our comparison with Chiroplanet and chiromatrix. Told her I will bemore than happy to rebrand her current social media pages so it is consistent with her new site at no cost as long as she provides access. seem to be a hot lead.
2015-04-22 | danny.n
"Hi Danny,
What is included in the proposal? ChiroPlanet and Matrix will rebrand my facebook page, google listing, etc as well as design the website. Will that be included?
Thanks!
Stephanie"
2015-04-17 | justin.n
LM for Dr. Ahasic to call me back - will email next follow up - she is currently with a patient
2015-04-09 | justin.n
Hi Danny,
My hesitation is with the high start up fee and not so much the monthly fee. I'm weighing all my options and hope to make a decision soon.
Thanks!
Stephanie
Sent from my iPhone
Estimates | 2015-03-30 | Danny |
Phone Conference Expired
2015-04-08 | justin.n
Spoke with Martha - very nice - Martha had asked that if we do not hear back from her today - if we can please send Dr. an email - I will update the proposal right now for you Danny - around 3 I will remind you to email regarding the updated proposal her since she responded to your email.
Stopped charges.
2017-12-06 | chandra.t
"I didn’t realize it would take so long. That’s ok - thank you anyway but I’ll just cancel now."
2017-12-06 | chandra.t
Reactivated charges.
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