European Chrome Dental Lab

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    Please Cancel Website closed
    Tasks | 2015-02-05 | Justin | #27490 |

    (See Cancellation Note)


    2015-02-09 | justin.n
    Just removed & cancelled Social
    2015-02-05 | olivia.l
    Removed MWP
    2015-02-05 | belinda.t
    Olivia, please remove the tempsite associated with this account. Thank you.
    2015-02-05 | justin.n
    See Above

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    Cancellation closed
    Tasks | 2015-02-05 | Justin | #27489 |

    Spoke with Anthony – client called regarding if mobile was included within the package – expressed to him that it is not because he placed a budget in front of me – I never once placed in email “Gold Package” but CUSTOM Gold Package – only time was on initial proposal to get a ball park of what he wants – client admitted my conversation with him regarding me asking if mobile is important to you – he said no & I asked what items he desired so I can work within his budget – hence why I customized the package to accommodate him – client was not able to see eye to eye & be reasonable – wants to cancel

    IMPORTANT: CHANDRA, PLEASE NOTIFY DANNY ONCE CHARGES HAVE STOPPED


    2015-02-06 | chandra.t
    Refunded $1800.00
    2015-02-05 | danny.n
    Yes, nothing was started.
    2015-02-05 | chandra.t
    Charges have been stopped. Is he getting a refund as well?

    Leave a Comment:




    Programming of Website 
    Design | 2015-02-04 | Belinda | #27463 |

    Clarified with Anthony of what we can gaurantee and what we cannot. The scrolling effect will be done, but customizing the bounce rate or slide in transition time cannot be gauranteed. Explained that the effect he likes is standard, however the customizations of it is not. If he would like things to be customized further than what we would do, it would incur much more fees. The main concern of his was if a client were to visit a site, that they would think there is something wrong (in event effect is not working). Told him a client wouldn’t notice but he and I might, bc we know exactly what we’d like. Got through to him that we’re not starting from scratch with the effects.

    Also noted that there will be a lag in scrolling if his page has more images. If the pages were short and simple, there will not be an issue. He confirmed that he understands, prime example: squarefactor.com has a lag bc of the videos/images.

    Layout/design: He is open to the design but the layout he wants similar to the http://josefkjaergaard.com.

    Responsiveness: Explained this will not be responsive, the sidebar/content region will not change widths as the browser expands or reduces. The active region of site will fit within phone browsers. If he would like a mobile version, it would be $999 + monthly, but told him to hold off on that. He thought the mobile version was included, but explained that its mobile-friendly and will function normally on a mobile phone. Sent him example of how our mobile version works.

    Process: Olivia will send how the layout would look like, and then move into the design, colors, textures at a later time.

    Anthony is reasonable and does not know much about how this all works but would like to learn. Once explained, he thoroughly understands.


    Leave a Comment:




    Email from Anthony Zamora 
    Sales | 2015-02-03 | Olivia | #27391 |

    Hello Justin

    I must start off with the fact that I have wanted the menu tab on the left side of the page from the beginning. Although I was told that it wouldn’t work with the scrolling effect that I was going for. After locating website www.josefkjergaard.com and seeing the aesthetics in this page I see that it works quite well. The website square factor.com was merely a tool that I used as an example of what I liked in regards of the page scrolling.

    I need to be very clear in terms of what I need to see in my site going further. I need the aesthetics and functionality of the website www.josefkjergaard.com including the way the images appear to float into the screen as the menu tabs are high lighted.It needs to it function exactly this way. Each item must include an image of my choice, and some menu headers will need to include an inner page. I want the content to be almost identical to that on website Home I have already conveyed this to Olivia.
    As far as the additional fees you are asking for, I will say that after I was told by Olivia that she didn’t think it was possible to recreate this look I started researching it myself. I spoke with a local web builder and showed him exactly what I wanted in terms of both sites and he assured me he could do it for 2800.00 and he was very thorough in his research. It doesn’t appear as what I am asking for is that far from the norm. in terms of current website design. If I would have agreed to pay 500.00 for the scroll effect and now 250.00 for the side menu it would put me at 3700.00. Well above our original agreement and far above my other bid.

    As I told you before I am very reasonable but please put yourself in my shoes. I had a budget, I was given the impression that I would get exactly what I wanted with no limitations in design or function. In my mind that is what custom design built from scratch means. I appreciate the fact you have been willing to work with me from the beginning ,and waiving 2015 fees defiantly way in your favor. I cannot keep paying extra for something that is considered standard with modern day web builders. If I am being unreasonable , and you can’t deliver what I want for what we agreed on then I think it is best we stop this project and part ways. I wouldn’t want our relationship to start off on the wrong foot. If you consider my points valid and you can deliver what I want for what we agreed upon, I would like to move forward. Either way my issue is not with you. You have been more than helpfull. I totally understand If you consider my request to demanding or unobtainable. I think we both didn’t have a clear understanding of expectations.

    Thanks


    2015-02-04 | olivia.l
    Emailed Anthony to let him know I'll get started on the design and will send him a concept in a few days
    2015-02-04 | belinda.t
    Emailed Anthony to schedule a call to discuss the programming of the site.
    2015-02-04 | justin.n
    Anthony, So basically I spoke with my VP within my department... I am able to pull some strings for you. I will make this very simple & clear in terms of what will be provided. Within the quote we had agreed upon $3,000 for the Custom Gold Package, the extra additions would include: Scrolling Effect feel such as (squarefactor.com) - $300 (Paid) Side Menu feel such as (josefkjaergaard.com) - $250 (Waive) Please let me know if you have any further questions. Thank you,
    2015-02-03 | olivia.l
    Justin, can you leave notes with your follow ups with client and the parameters of the agreement of the design.

    Leave a Comment:




    Follow Up 
    Design | 2015-01-29 | Olivia | #27245 |

    1/29: Brijesh says he can do the website with the side scroll menu (http://www.josefkjaergaard.com) in HTML or JQUERY. Waiting on his response for WordPress and $ for development.

    – Spoke to client and told him that our developer team is still looking into the coding solutions to do this but as of right now it doesn’t look like its possible. He originally wanted the menu bar stationed at the top and changed his mind but now he’s adamant about having the menu on the side. Will follow up with client once I find out more. Design on pause for now.


    2015-02-02 | olivia.l
    Brijesh quoted $250 for WP development with the menu bar on the side
    2015-01-30 | olivia.l
    No response from Brijesh, emailed him again today to follow up

    Leave a Comment:




    Design Notes 
    Design | 2015-01-27 | Olivia | #27147 |

    – Menu bar with box hover over each item
    – Logo in the upper left corner
    – Section 1: Flash images of lab, technician, chrome partials, people smiling
    – Section 2: About Us
    – Section 3: What we do (add our work button)
    – Section 4: Info, Download RX Forms, How to take an impression, How to package your boxes etc.
    – Section 5: Contact Us, Google Maps, social media (FB, TW, IG, Google+), Make a Payment button
    Footer

    *Masculine, Dark greys and pop of orange
    *Scroll effect
    *Target audience: High tech, advanced dentists


    2015-01-28 | olivia.l
    Design has been delayed. Client emailed stating that he wants a website scroll effect similar to http://www.josefkjaergaard.com. He is changing his mind from the original agreed on design. Emailing Brijesh to see if he can do something like this. Waiting for his response.

    Leave a Comment:




    Please Charge closed
    Tasks | 2015-01-26 | Justin | #27130 |

    Scrolling Effect: $300 (One Time Fee)


    2015-01-26 | yutis.s
    charged

    Leave a Comment:




    Design Notes Update 
    Design | 2015-01-26 | Justin | #27129 |

    Very long conversation with Anthony – wants 3 main things

    1. Hover Over for Menu Buttons (told him it’s default)
    2. $300 to do same Transitioning Effect for Bookmark Buttons as squarefactor.com (different color per section)
    3. Either a Standard Flash (tag lines, button, # over lapping) or Image (no overlap like gym-spa.com/spa)

    Covered all his creativity thoughts & explained limitation – we can move forward with the design


    2015-01-26 | justin.n
    Please Move Forward with Design

    Leave a Comment:




    Client Emailed 
    Design | 2015-01-26 | Justin | #27113 |

    Hello Justin

    I took a look at the link you provided and a really think there is a huge difference between it and what I was hoping to get. I went into this with a few basic ideas that I would like to have on my website which was color schemes, a few animation movement’s with the content tabs and the scrolling effect like in the square factor website. I was under the impression you could provide these for the price I paid. I hope I am not being to difficult because that is not my intent, I just would like to get something that I like. You guys are wonderful and I understand if these things are too difficult . But at this point, please hold off on my design. I was really hoping to get something different than other lab websites out there. Give me and my wife a few days to really think about if I want to move forward with a standard site. Please excuse the typos and his was sent from a mobile. You will here back from me soon.

    Thank you.


    2015-01-26 | justin.n
    Please see above... I had tried telling him about how the transition we can do at no cost. It is almost the same...
    2015-01-26 | justin.n

    Leave a Comment:




    Design Notes 
    Design | 2015-01-22 | Olivia | #27053 |

    Likes: Greys (all shades), and a pop of orange
    Contemporary style, Sidebar with links to other parts of the websites, likes long pages, with lots of scrolling, quick contact form,

    Flash: Lab, Lab Tech, Chrome partials, Smiling people

    Domain: Has domain in godaddy but will do an account change to us. Will send an email with the websites he likes and his godaddy credentials.


    2015-01-23 | justin.n
    Spoke with anthony regarding the design - is showing him https://en.wikipedia.org/wiki/Barack_Obama#Community_organizer_and_Harvard_Law_School - how this transition is what we will be able to do for him for the menu buttons - the other type he wants - i explained is more technical and trying to explain to him the difference - sent email.
    2015-01-23 | olivia.l
    Quoted client $599 for the scroll effect similar to squarefactor.com
    2015-01-22 | olivia.l
    http://www.onextrapixel.com/2013/10/25/40-stunning-website-designs-with-great-color-schemes/ Likes: Glu Pro website colors http://squarefactor.com/ (scrolll effect)

    Leave a Comment:




    Please Contact Anytime Before 1 (PST) closed
    Tasks | 2015-01-22 | Justin | #27029 |

    Anthony & his wife will be available to speak with you – has a domain registered with Godaddy – bought hosting for 1 year – please grab credentials from him – he did not have it on him when we spoke


    2015-01-22 | olivia.l
    Emailed client an intro and told him about the design questionnaire
    2015-01-22 | olivia.l
    Called client at 12:00, Left voicemail

    Leave a Comment:




    Belinda closed
    Tasks | 2015-01-22 | Justin | #27011 |

    Can you please uncheck “lead” once you looked into the last login error we discussed?


    2015-02-11 | belinda.t
    Client cancelled.

    Leave a Comment:




    Please Charge closed
    Tasks | 2015-01-21 | Justin | #26985 |

    Design from Scratch w/ Ownership: $3,000 + $49/m
    Social Set Up Only: $0
    **2015 Monthly Waived


    2015-01-22 | yutis.s
    charged
    2015-01-22 | justin.n
    Billing: 857 Niagara Court, Concord, CA, 94518
    2015-01-22 | justin.n
    5572-8100-3611-0913 Exp: 1/17
    2015-01-21 | justin.n
    Will get CC

    Leave a Comment:




    Website Estimate 
    Estimates | 2015-01-19 | Justin | #26860 |

    Updated proposal correctly per our agreement


    2015-01-21 | justin.n
    Hello Justin Sorry for the delayed response. Yes I did get the updated proposal and everything appears to be good. Once I get to work I can print and sign the proposal and get it back to you. My printer at home is down. I am ready to my be Foward. Thanks
    2015-01-20 | justin.n
    Emailed

    Leave a Comment:




    Website Estimate 
    Estimates | 2015-01-19 | Justin | #26853 |

    Will Finalize Today


    Leave a Comment:




    Website Estimate 
    Estimates | 2014-12-29 | Justin | #26199 |

    Spoke with Anthony – very nice – went over silver & gold package – has a budget between 2-3 thousand – seems to be interested in the silver initially – seems to have some confusion between the silver deisgn & design from scratch – had to iterate a few times – sent proposal


    2015-01-19 | justin.n
    Had a very long conversation with Anthony - very nice - told him that I can not offer the platinum for $3k - he said he really liked us and thanked me for my time and will go with a local - changed his mind & further spoken to him - said I can do design from scratch with Ownership and throw in the social for $3k - he liked it because the most important feature he wanted is ownership as well - sent proposal - will finalize today
    2015-01-15 | justin.n
    Spoke with Dr. Zamora - likes platinum package - wants ownership & social & walk on video - budget is still $3,000 max - will send him proposal - see gmail
    2015-01-13 | justin.n
    Spoke with Anthony - his main concern was the monthly fee - I just went ahead and said 12 months - he is going to call me back at the doctors - hopefully we can start soon - ill push for closure
    2015-01-08 | justin.n
    Anthony, Thank you for your response & feedback. I am happy to say that I can meet your terms for $2,500 but the monthly fee I can place for $49/m with 5 months waived off ($250 value) I understand you want $40/m for the monthly, I am unable to do so because our fees are competitive already as it is. Within a year for $40/m you will be saving ($120). My 5 months waived would be saving you $250 already if you look at it from that stand point... which saves you a lot more than what you were originally expecting. I will give you the Silver Package (Reg. $2,500 + $59/m) BUT replacing the Custom Design with the desired Design from Scratch. So your total would be $2,500 + $49/m & 5 months waived off. Please let me know if you have any further questions or clarifications. Looking forward to finalizing the proposal & working with you! (:
    2015-01-08 | justin.n
    Hello Justin I have taken a careful look at my budget and have done some research with a few local designers and have come to a number that I can afford and would be comfortable with. First of all I think need to get a site built from scratch because none of the stock designs really reach out at me. What I would be willing to pay is up to 2500.00 for the design and 40.00 per month for the hosting and maintenance. I think that is a reasonable and fair price. I really like the fact that your company caters to doctors and I would love to work with you. But I just have a budget that I have to stay within. I would be willing to do a contract at the hosting fee I specified. I look forward to working together. Thank You
    2015-01-05 | justin.n
    Anthony called me back - very nice - had questions regarding SEO, Ownership & design differences - will do more homework & definitely call me back

    Leave a Comment:




    Call Regarding Inquiry 
    Sales | 2014-12-29 | Justin | #26185 |

    LM


    Leave a Comment:




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  • Video Information
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    Estimates | 2015-01-19 | Justin | Website Estimate Ordered

    Design from Scratch w/ Ownership & Social Set Up


    Initial: Payments of $1,499
    Monthly: $49/m**


    x **2015 monthly waived

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-01-21 | justin.n
    Hello Justin Sorry for the delayed response. Yes I did get the updated proposal and everything appears to be good. Once I get to work I can print and sign the proposal and get it back to you. My printer at home is down. I am ready to my be Foward. Thanks
    2015-01-20 | justin.n
    Emailed
    Estimates | 2015-01-19 | Justin | Website Estimate Expired

    Design from Scratch w/ Ownership & Social


    Initial: Payments of $1,499
    Monthly: $79**


    x **2015 Monthly waived

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    Estimates | 2014-12-29 | Justin | Website Estimate Expired

    Silver Package (Design from Gallery)


    Initial: Payments of $999
    Monthly: $49/m**


    x **1st 5 months waived

    Gold Package (Design from Scratch)

    Regular Price: $4,499 + $89/m

    Initial: Payments of $1,499
    Monthly: $79/m**

    **1st 5 months waived

    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-01-19 | justin.n
    Had a very long conversation with Anthony - very nice - told him that I can not offer the platinum for $3k - he said he really liked us and thanked me for my time and will go with a local - changed his mind & further spoken to him - said I can do design from scratch with Ownership and throw in the social for $3k - he liked it because the most important feature he wanted is ownership as well - sent proposal - will finalize today
    2015-01-15 | justin.n
    Spoke with Dr. Zamora - likes platinum package - wants ownership & social & walk on video - budget is still $3,000 max - will send him proposal - see gmail
    2015-01-13 | justin.n
    Spoke with Anthony - his main concern was the monthly fee - I just went ahead and said 12 months - he is going to call me back at the doctors - hopefully we can start soon - ill push for closure
    2015-01-08 | justin.n
    Anthony, Thank you for your response & feedback. I am happy to say that I can meet your terms for $2,500 but the monthly fee I can place for $49/m with 5 months waived off ($250 value) I understand you want $40/m for the monthly, I am unable to do so because our fees are competitive already as it is. Within a year for $40/m you will be saving ($120). My 5 months waived would be saving you $250 already if you look at it from that stand point... which saves you a lot more than what you were originally expecting. I will give you the Silver Package (Reg. $2,500 + $59/m) BUT replacing the Custom Design with the desired Design from Scratch. So your total would be $2,500 + $49/m & 5 months waived off. Please let me know if you have any further questions or clarifications. Looking forward to finalizing the proposal & working with you! (:
    2015-01-08 | justin.n
    Hello Justin I have taken a careful look at my budget and have done some research with a few local designers and have come to a number that I can afford and would be comfortable with. First of all I think need to get a site built from scratch because none of the stock designs really reach out at me. What I would be willing to pay is up to 2500.00 for the design and 40.00 per month for the hosting and maintenance. I think that is a reasonable and fair price. I really like the fact that your company caters to doctors and I would love to work with you. But I just have a budget that I have to stay within. I would be willing to do a contract at the hosting fee I specified. I look forward to working together. Thank You
    2015-01-05 | justin.n
    Anthony called me back - very nice - had questions regarding SEO, Ownership & design differences - will do more homework & definitely call me back