drpapenfuss@gmail.com
  • NOTES
  • CUSTOM WEBSITE
  • VIDEOS
  • SOCIAL MEDIA
  • EMAIL
  • SALES

Elite Dental Spa

Reports | Client List | Lookbook | FAQ | Pricing

  • Alt. Contacts

    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 100770




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO

    MX WHOIS IP

    LATEST NOTES



    Add a Note
    CATEGORY:



    Add a Task
    CATEGORY:




    Add a Ticket
    CATEGORY:





    Start Cancellation







    Close Account closed
    Task: Other | 2017-08-07 | Chandra | #81219 |

    Please close out account.

    2017-09-12 | catherine.c
    Dr. F is working on gallery. Emailed him to remove - regular gallery and FB gallery posts.
    2017-09-11 | catherine.c
    waiting to remove post. unable to delete.
    2017-09-11 | catherine.c
    deleted 1 email, set fwding.
    2017-08-07 | chandra.t
    Removed videos.

    Leave a Comment:

    Cancellation 
    Notes | 2017-08-07 | Chandra | #81218 |

    Hello, Dr Papenfuss had sold her practice and would like to close her account. Please advise as to what needs to be done at this point. Thanks, Deana

    2017-08-07 | chandra.t
    Stopped charges and emailed Deana confirmation.

    Leave a Comment:

    Revision Request closed
    Ticket: Website | 2017-05-22 | Danny | #76100 |

    Please email relax@elitedentalspanaples.com when done:

    “Elite Dental Spa
    239-631-2374

    Good morning, Can you please put this link on our website? It will need to go under our treatment options, Botox, the link below needs to be connected to it so that our patients can access the brilliant distinctions link? Please let me know if you have any questions. Deana

    www.brilliantdistinctionsprogram.com

    Dr. Yasmin Papenfuss”

    2017-05-22 | catherine.c
    Ticket has been completed. Closing ticket.
    2017-05-22 | catherine.c
    this page: http://elitedentalspanaples.com/education/botox-treatment/
    2017-05-22 | catherine.c
    take the logo on this site www.brilliantdistinctionsprogram.com
    add it below header and centered
    Add text "Learn more about our Brilliant Distinctions program"
    Link both logo & text to the www.brilliantdistinctionsprogram.com site

    2017-05-22 | catherine.c
    http://elitedentalspanaples.com/wp-admin/
    U: admin100770
    P: VB6Ito20YYqLEa)Ts0&Y6BU!

    Leave a Comment:

    Hacked Site closed
    Task: Other | 2016-12-15 | Chandra | #65313 |

    Possible hack, please review. All links are going to an external site. Please contact Deena when completed as they left a voicemail.

    2016-12-21 | rod.l
    Site shows no signs of further incursions. Lifting quarantine.
    2016-12-15 | rod.l
    Left a voicemail. Client knows the site is ready and good to go. Will monitor further.
    2016-12-15 | rod.l
    Site has been moved to a fresh install. Everything should be working as expected. Minimal plugins have been reinstalled.
    2016-12-15 | rod.l
    Moving the site into a fresh install. Unfortunately, Godaddy is having some issues and it won't let me create a new site. Will update late.

    Leave a Comment:

    Testimonials closed
    Ticket: Website | 2016-09-28 | Chandra | #60135 |

    Via fax – please add to the website

    Denia A.
    Beautiful office and excellent staff 🙂

    Korie R.
    What an amazing experience! Excellent dentist, amazing staff and state of the art office. Can’t say enough great things about Dr. Papenfuss. I love the fact that she takes the time to explain each procedure thoroughly and makes you feel very comfortable. I actually look forward to coming to my appointments and so do my children. I highly recommend Elite Dental Spa. I guarantee your experience will be enjoyable.

    Faye B.
    Dr. Papenfuss is amazing. She is the best. I know where I will go for ever to get botox and fillers. What a great staff. Clean office very pleasant to go to. Only in Naples can you find her.

    Carole & Wayne W.
    We have followed Cindy, the hygienist, everywhere she has been for the past 15 years or more. We are quite sure that our teeth are clean and healthy almost exclusively because of her dedicated treatment of our teeth.

    S Zulu
    Best dentist in the world!!

    Susan
    Beautiful office with an inviting staff. Dr. Papenfuss takes her time with you, going above traditional client offerings and service!

    2016-09-30 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    Comp.Of Tickets& product intro. emailed 
    Marketing | 2016-08-16 | Alec J. | #57298 |

    Leave a Comment:

    Team Page closed
    Ticket: Website | 2016-08-16 | Desirae.G | #57259 |

    Delete content for “Shauna”

    2016-08-16 | desirae.g
    Hello Dr. Papenfuss,

    Your ticket #57259 labeled -Team Page- has been been updated.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #57259- and we will get back to you as soon as possible.

    Thank you!
    2016-08-16 | desirae.g
    Completed.

    Leave a Comment:

    Past Due 
    Accounting | 2016-07-25 | Chandra | #55709 |

    Email past due $79 for web.

    2016-07-26 | chandra.t
    Doctor updated CC via fax (Visa ending in 7501), paid past due.

    Leave a Comment:

    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-03-25 | Alec J. | #47582 |

    Leave a Comment:

    Edit Per Client’s Request closed
    Ticket: Website | 2016-03-24 | Danny | #47540 |

    “Can you please update our website to M,T, W Th. from 9-4 office days and hours. Thanks so much Deana At Elite Dental Spa”

    email Deana at relax@elitedentalspanaples.com when done.

    2016-03-24 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    Comp.Of Tickets&Jan2016promo emailed 
    Notes | 2016-01-20 | Alec J. | #44057 |

    SEO, Marketing, Rep. only

    Leave a Comment:

    Replace Header Team Image (edit per client’s request) closed
    Ticket: Website | 2016-01-19 | Danny | #44006 |

    Please replace the team image in home page banner with this photo of the dr.

    Please email relax@elitedentalspanaples.com and drpapenfuss@gmail.com once it is completed. Thank you.

    2016-01-19 | catherine.c
    Emailed doctor changes complete. Closing.
    2016-01-19 | danny.n
    in addition: "Yes, please. Also, can you delete the bio on Abby Moore as she no longer works with our practice. Thanks so much, Deana"

    Leave a Comment:

    Via Fax closed
    Ticket: Website | 2015-10-12 | Chandra | #39621 |

    Please add these testimonials.

    I really enjoyed my visit today! Your staff is wonderful, Dr. Papenfuss is amazing and the atmosphere is very relaxing. Beautiful office! I can actually say (for the first time in my entire life) that I am excited for my next appointment!! Thank you, Shauna, for referring us!

    Dr. Papenfuss does an incredible job and everyone in the office are very professional and friendly. The office is clean and beauitifully decorated. They have my vote for the best Dental Spa in Naples!!! – Kim Bell

    2015-10-14 | rod.l
    She called and and I let her know that this edit was completed.
    2015-10-14 | chandra.t
    Please call Deana regarding edit. She left a voicemail and sent another fax. I emailed the first time regarding this edit to the email on file.
    2015-10-12 | rod.l
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    Change email (via Email) closed
    Ticket: Website | 2015-09-17 | Rod L. | #38439 |

    Please change our email address on our website from “drpapenfuss@gmail.com” to “relax@elitedentalspanaples.com” Much appreciated.

    Please change all instances of the email.

    2015-09-17 | rod.l
    Ticket has been completed. Closing ticket.
    2015-09-17 | rod.l
    Good catch. Thanks!
    2015-09-17 | chandra.t
    It may be the Jotforms, you may need to clarify.

    Leave a Comment:

    Edit Per Client’s Request closed
    Ticket: Website | 2015-09-10 | Danny | #38020 |

    “Could you please make the following changes?

    Office hours are from 9-5 on Minday Wednesday Thursday only

    Under services can you add, Spa facials, waxing and peels

    Under Deana’s bio add:

    Deana was born and raised in Florida. In 1995 she graduated from USF with her BA degree in Psychology. Deana is married and has two children. Her interest in the dental profession earned her a certification in dental assisting. After many years of chairside assisting she found her passion to be in office Management. Deana’s interests include going to the beach, attending church and volunteering on committees at her children’s schools.

    Also, under staff members add: Hedron- Licensed medical Esthetician

    Thank you so much, Deana@ elite dental spa”

    PLEASE email DEANNA here when done: relax@elitedentalspanaples.com

    Also, I’ve showed her how to access CP to submit a ticket in the future.

    2015-09-15 | rod.l
    Ticket has been completed. Closing ticket.
    2015-09-15 | rod.l
    Hello Dr. Dr. Yasmin Papenfuss,

    Your ticket #38020 labeled -Edit Per Client’s Request- has been been updated.

    Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #38020- and we will get back to you as soon as possible.

    Thank you!

    Leave a Comment:

    FTP – Robot closed
    Task: Website | 2015-06-23 | Justin | #34285 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.

    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    Past Due 
    Accounting | 2015-05-27 | Chandra | #32652 |

    Email past due $79.

    2015-05-28 | chandra.t
    Doctor updated CC via fax, paid past due.

    Leave a Comment:

    Edits via Phone closed
    Tickets | 2015-05-20 | Chandra | #32494 |

    Deana called
    – add Velscope under Services and link to page http://www.velscope.com/
    – add Belotero under Services and link to page http://www.belotero.com/
    – add testimonial “Most pleasing dental office I have been to!”- Elizabeth
    – Remove Cheryl and bio and replace with Deana – Office Manager
    – Change “In-office Botox…” button to read “In-office Botox available for gummy smiles”

    Leave a Comment:

    Add Testimonial closed
    Tickets | 2015-05-06 | Chandra | #32012 |

    1430932466495.fax

    Dina called, wanted to add testimonial to website – Informed her to use CP but she insisted on faxing.

    1430932466495.fax
    2015-05-11 | belinda.t
    Ticket has been completed. Closing ticket.
    2015-05-06 | chandra.t
    add excerpts of letter and testimonial onto Testimonials page (in client folder)

    Leave a Comment:

    Website Edit closed
    Tickets | 2015-04-30 | Justin | #31836 |

    m-w-thur: 9-5pm

    2015-04-30 | justin.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:

    Remove Legal Notices closed
    Tasks | 2015-04-23 | Justin | #31279 |

    Remove anything that says “legal notices” any links and/or pages throughout website.

    Leave a Comment:

    email account set up closed
    Tickets | 2015-02-16 | elitedentalspanaples.com | #27783 |

    We would like to close the following email accounts and direct them all to relax@elitedentalspanaples.com please.

    Delete:
    Cheryl@elitedentalspanaples.com
    shauna @elitdentalspanaples.com
    deana@elitedentalspanaples.com

    Thank you,
    Dr. Yasmin Papenfuss

    2015-02-17 | leanne.p
    did a forwarding account and chose catch all to relax@elite...

    Leave a Comment:

    Voicemail closed
    Tasks | 2015-01-28 | Chandra | #27179 |

    Cheryl called regarding emails – walked her through checking email through webmail and outlook instructions.

    2015-02-04 | dawn.m
    -dr. emailed me with regards to cheryls email. Let her know that I am able to login using the login.secureserver.net link however if she is trying to access this via outlook and I can re-send her insturctions but would suggest to have her IT set these up for her as we do not troubleshoot third party programs.
    2015-02-02 | chandra.t
    Voicemail - Sent Outlook instructions and reiterated we do not support third party email clients.

    Leave a Comment:

    Please Set Up Email closed
    Tasks | 2015-01-27 | Justin | #27154 |

    Cheryl called – dr made a mistake – they actually did have the emails hosted with the previous company so as of right now they are email-less

    Please set up emails for:

    – cheryl@
    – relax@

    You can call her at: 239-631-2374
    She is in for another hour & half

    2015-01-27 | dawn.m
    -domain transferred over and domains setup
    2015-01-27 | dawn.m
    -will need to transfer domain over to us in order to sett-up emails. Sent email to dr. asking for confirmation before moving forward.

    Leave a Comment:

    Social Creation 
    Notes | 2015-01-08 | Dawn | #26494 |

    -Dr. already had an existing active facebook page. Facebook will not allow you to add an “admin” unless you are friends or have liked the page. Instead we let client know that we cannot add ourselves but we have recorded her login and will not update it to have written notification. Will use this for ongoing posts.

    Leave a Comment:

    Create Mobile Website closed
    Tasks | 2014-12-31 | Dawn | #26229 |

    -Due 1/6. Thank you!

    Leave a Comment:

    Hosting closed
    Notes | 2014-12-22 | Dawn | #26117 |

    1. login info: www.mawebcenters.com
    username: EliteDental (case sensitive)
    password: Smile (case sensitive)

    Leave a Comment:

    Domain – godaddy.com 
    Notes | 2014-12-22 | Dawn | #26116 |

    username: Yasmin Papenfuss
    Pin: 2424
    Password: Elitedental1

    Leave a Comment:

    MX 
    Notes | 2014-12-22 | Dawn | #26115 |

    Pref Hostname IP Address TTL
    10 mail.elitedentalspanaples.com 208.89.138.22 2 hrs Blacklist Check SMTP Test

    Leave a Comment:

    Email: Your Website is Ready 
    Custom Ready Design | 2014-12-18 | Dawn | #26064 |

    Hello Dr. Yasmin Papenfuss,

    Thank you again for working together with me on designing your website. To view your website you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): elitedentalspanaples.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: drpapenfuss@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!

    Leave a Comment:

    Design Questionnaire Submission 
    Design | 2014-11-20 | elitedentalspanaples.com | #25031 |

    Leave a Comment:

    Design Questionnaire Submission 
    Design | 2014-11-20 | elitedentalspanaples.com | #25030 |

    Leave a Comment:

    Design 
    Design | 2014-11-20 | Dawn | #25028 |

    -11/19/14 – Sent intro email

    2014-11-20 | dawn.m
    -likes http://90210dentalgroup.com/, wants something light, fresh modern, has logo but don't have to use those colors just wants something light and white. -Does veneers, whitening and botox -Use our content and whatever she has on her existing site. -social media, quick contact, services, affiliation and promotions -will be sending over office photos and logo
    2014-11-20 | dawn.m
    -11/20/14 - filled out questionnaire, called for cc and follow up

    Leave a Comment:

    Website Order closed
    Tasks | 2014-11-19 | Justin | #25024 |

    Gold Package w/ Facebook: $3,500 + $79/m**
    **1st 6 months waived

    2014-11-24 | yutis.s
    Charged

    Leave a Comment:

    Initial Design Notes closed
    Tasks | 2014-11-19 | Justin | #25023 |

    – has an existing facebook created last friday… we will design & create one for her & maintain
    – dr had issues with previous company’s design… im sure you can wow her

    2014-11-19 | justin.n
    Please download a copy of their site for back up

    Leave a Comment:

    Gold Package – elitedentalspanaples.com 
    Estimates | 2014-11-19 | Justin | #25007 |

    Leave a Comment:

  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on: 2016-12-15
    Resolved? checked


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire: 2000-01-01
    Site Download/Site Sucker:
    Temporary Site: 2000-01-01
    Concept: 2000-01-01
    Approved: 2000-01-01
    Add to Upwork
    Add Developer to Temp Site
    Review: 2000-01-01
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301: 2000-01-01
    Update Other Products:
    Status Cake: 2000-12-21
    Live Online: 2000-01-01
    Analytics Setup: 2000-01-01
    Analytics Report or Jetpack Setup: 2000-01-01
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None

    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled

    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2000-01-01

    Mobile
    Fluid Responsive
    2000-01-01

    Videos
    2000-01-01

    Marketing


    Reputation


    Facebook
    2000-01-01

    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2000-01-01

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2014-11-19 | Justin | Gold Package – elitedentalspanaples.com Ordered

    Gold Package w/ Facebook

    Initial: Payments of $1,750
    Monthly: $79*

    x Website: $3,500 + $79/m (Reg. $4,500 + $89/m) Includes Facebook: $0 (Reg. $250 + $10/m) **October Promotion Included: **1st 6 months waived Authorized by Justin N.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly: $

    COMMENTS: