Eric A. Wachs, DMD, PLLC

  • Alt. Contacts

    Team


    ALERT:

    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 100526




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


    LATEST NOTES



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    Start Cancellation







    Please Stop Accounting closed
    Task: Website | 2017-07-25 | Justin | #80321 |

    Dr. Wachs called in – wanted to cancel his account – said that he already gone with another company – nothing I could do to save the account – another company offered everything within a better price for him


    2017-07-25 | chandra.t
    Charges stopped.

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    Website Cancellation closed
    Task: Website | 2017-07-25 | Justin | #80320 |

    Please cancel their website


    Leave a Comment:




    Transferred Domain to GoDaddy Account 
    Notes | 2017-07-14 | jessica.c | #79608 |

    Created a GoDaddy account for Dr. Wachs and performed an account change.

    username: wachsdmd@gmail.com
    password: 360_Tarrytown-Surgeon
    Pin: 6312
    Customer Number: 161447437


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    request to move domain/possible cancel 
    Notes | 2017-07-12 | Catherine C. | #79414 |

    Marie called on behalf of doctor, thinking of moving site/cancelling.
    Was asked to get Username/Pwd. She did not know company name of new domain host. Going to ask doctor or have him contact us.


    2017-07-12 | catherine.c
    Doctor will be contacting Ryan Osborne at Hibu to start transfer process. Call Dr. Wachs cell with any questions 914-806-1009

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    Website Down on statuscake closed
    Task: Website | 2017-05-18 | Belinda | #75955 |

    hey rod,

    Kindly look this website.
    Kindly look for attached file.


    Leave a Comment:




    Other Options & Mobile Quote 
    Notes | 2017-04-11 | Justin | #73467 |

    Dr is looking at other options – expressed to him he is 1st Page and has great exposure told him my recommendation to improve his site since he has the exposure – told him we do everything so he does not leave and look into other sites

    Honored Danny’s Rate: $800 + $29/m (4 months waived)

    He will call me back later today


    2017-04-24 | justinn
    Is on a hold with what he wants to do - will reach out when he knows
    2017-04-24 | danny.n
    are you following up on this? this is due last week.
    2017-04-19 | justinn
    LM on cell - he will be in on Friday
    2017-04-12 | justinn
    maybe cancelling -- he is looking at other options
    2017-04-12 | justinn
    Will call me when he find out

    Leave a Comment:




    Past Due 
    Accounting | 2016-08-01 | Chandra | #56204 |

    Email past due $49 for web.


    2017-02-15 | chandra.t
    Called and spoke to Dr. Wachs, updated CC (American Express ending in 5001), paid past due.
    2016-12-06 | chandra.t
    LV.

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    Site Down 
    Notes | 2016-07-06 | Chandra | #54554 |

    Statuscake notified site was down – checked GoDaddy and domain was expired, renewed.


    2016-07-06 | chandra.t
    Site is back up.

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    Broken Links 
    Notes | 2016-01-07 | Chandra | #43429 |

    Noticed the patient education pages were not working as they were directed to optimized360.biz – Updated


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    Mobile Quote 
    Leads | 2016-01-07 | Danny | #43424 |

    Dr had called inquired on mobile. Justin was on the phone so Chan transferred to me.

    Quoted dr $1,000 + $29/m but discounted $800 + $29/m with 4 months waived for Dr since he’s been with us for awhile. Dr also asked about other products (social). Quoted $200 to setup Facebook.

    Dr also asked about if he owns the site. I told dr no. It seems dr is in process of exploring other options/companies which i had brought up the discounts and also the disadvantages of switching with other companies.


    2016-01-29 | justinn
    opened via sidekick
    2016-01-29 | justinn
    Emailed Dr.
    2016-01-29 | danny.n
    justin, this is your client. I had put a note for you so you're aware to take over. you should touch base with him.
    2016-01-07 | danny.n
    justin, please read.

    Leave a Comment:




    FTP – Robot closed
    Task: Website | 2015-06-23 | Justin | #34229 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Remove Legal Notices closed
    Tasks | 2015-04-23 | Justin | #31341 |

    Remove anything that says “legal notices” any links and/or pages throughout website.


    2015-06-11 | justin.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Please Fix closed
    Tickets | 2015-02-26 | Justin | #28217 |

    http://ericwachsoralsurgery.com/contact-us

    Address and the sentence “The Office…” is connected. Please separate it


    Leave a Comment:




    Email: Your Website is Ready 
    Custom Ready Design | 2015-01-13 | Olivia | #26610 |

    Hello Dr. Eric A. Wachs,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): ericwachsoralsurgery.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: wachsdmd@gmail.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Follow Up 
    Design | 2015-01-07 | Olivia | #26430 |

    emailed client to move forward with going live


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    Follow Up 
    Design | 2015-01-07 | Olivia | #26429 |

    emailed client to move forward with going live


    2015-01-19 | olivia.l
    Called Doctor to follow up, he's ready to go live. Client approved over the phone.

    Leave a Comment:




    Website Edits closed
    Tickets | 2014-12-16 | Olivia | #26002 |

    Edit the three featured services button below as follows
    1) Change the title to: What We Do (copy and paste a few sentences from that page and link it)
    Change the picture to a close up image of a mouth smiling
    2) Change the title to: Finances and Insurances, Add relevant text and link to financing page
    Keep picture the same
    3) Change the title to: Contact/Find Us
    Update photo to their google maps image and link it to the contact us page.


    Leave a Comment:




    Website Edits closed
    Tasks | 2014-06-19 | Olivia | #21350 |

    -Change inner header images to match his flash
    -Clarify what client wants on the Contact Us page. There is a copy of it on the word document he sent us.
    -Change the first widget area image for Services on home page.


    2014-06-19 | ha.l@optizign.com
    I tried to reduce the active content area to match the width of dryensmiles but it kept pushing the third widget box to the next row. Can you fix the width to make it smaller?

    Leave a Comment:




    Order Website Conversion closed
    Tasks | 2014-06-03 | Belinda | #20377 |

    Please see design notes as to which website to use and for additional notes. Need to order a WP conversion asap. Connect with Belinda to start.


    2014-06-12 | sandie.v
    - 6/12/14 - Dr. Approved of design. Please move forward

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    Design 
    Design | 2014-05-30 | Sandie | #20277 |

    6/10/14

    – add Oral and Maxillofacial Surgeon in logo

    – change phone number

    – ” Welcome to Dr. Eric Wachs’ Oral and Maxillofacial Surgeon Office! ”

    – Tab: adjust if necessary

     

    5/30/14

    – likes http://www.dryensmile.com/home.htm (Doesn’t want the intro page)
    – asked create a simple logo for him (something that goes with the website design)
    – use scenic photos of NYC; sent him link to big stock
    – Oral surgeon; sent content questionnaire

    – sent website information in doc; said I will take a look at it to see if the information he wants will fit into the design he selected; then will give him a F/U

    – he will send forms and photos next week


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    Charges 
    Accounting | 2014-05-30 | Chandra | #20275 |

    Charged $1000, set up second payment and recurring starting 01/30/15


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    Follow Up 
    Design | 2014-05-30 | Sandie | #20251 |

    – 6/12/14 – approved: dryensmile.com — slideshow and 3 button images are different !

    – 6/12/14 – sent updated draft

    – 6/10/14 – F/U

    – 6/6//14 – sent draft with slideshow photos he sent me

    – 6/3/14 – F/U – said website doc information is good to fit in the design; asked to finalize Slideshow and 3 buttons before moving forward

    – 5/30/14 – Introduce myself; left message at front desk; sent link to the design gallery


    Leave a Comment:




    Ordered 
    Sales | 2014-05-30 | Justin | #18603 |

    Website Design (SELECTED THEME): $2,000 + 49/m** 2014 monthly fee waived


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site: 2000-01-01
    Concept:
    Approved: 2000-01-01
    Add to Upwork
    Add Developer to Temp Site
    Review: 2000-01-01
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2000-10-24
    Live Online:
    Analytics Setup: 2000-01-01
    Analytics Report or Jetpack Setup: 2000-01-01
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2000-01-01

    Mobile
    Fluid Responsive


    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2000-01-01

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2016-01-07 | Danny | Mobile Quote


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2016-01-29 | justinn
    opened via sidekick
    2016-01-29 | justinn
    Emailed Dr.
    2016-01-29 | danny.n
    justin, this is your client. I had put a note for you so you're aware to take over. you should touch base with him.
    2016-01-07 | danny.n
    justin, please read.