Please close out the account.

Please transfer the domain kokomoindentist.com into their Godaddy account. Please inform Dalton they will need to call/email cancellation confirmation once that is completed on their end to close out the account. Dalton@LaddDental.com

Account number: 158740275
Email: Dalton@LaddDental.com

1st EMAIL:

Hello,

I was hoping that you could help me out today. Ladd Dental Group recently switched over all of our websites over to Yellow Pages, and am I trying to get the websites live. That being said, I was hoping that you guys could setup a GoDaddy to GoDaddy URL transfer, so that it is a quick a process as possible. We have been very satisfied customers of yours for years, but we had to make some budget cuts recently, and my website budget was one of the areas we had to scale back. Thank so much as always for your help, and please let me know if you have any questions. I will be available all day today, and my cell number is 317-752-8055 if you guys have any questions for me. Thank so much again,

2nd EMAIL:

To follow up on my first email this morning, please cancel my service with Optimized360 for KokomoINDentist.com. It would be awesome if you guys could do a GoDaddy to GoDaddy URL transfer. This is my first time undertaking this type of process so please let me know what you’ll need from me. My GoDaddy account number is: 158740275 and Dalton Albertin is the name affiliated with that customer number.

Thanks so much again for your help, as I have never done this before. Please let me know what else you need from me to conduct the GoDaddy URL transfer. The Yellow Page’s IP address for these websites is 208.93.105.36 if that help. Thank you,

Dalton Albertin

1. On these 2 pages:
kokomoindentist.com/kokomo-team/
kokomoindentist.com/wabash-team/

Add Dr. Ladd’s photo: make sure photo is not distorted.
https://www.dropbox.com/s/ntiazuom7ukijkb/Dr.%20Ladd.jpg?dl=0

2. Bottom of this page:
kokomoindentist.com/patient-education/

Create a metaslider with these photos – place at bottom of this page. Do not use Dr. Ladd’s photo in slider.
https://www.dropbox.com/sh/acaig7d94w5vd5q/AABKrV2kUgUoFhFHK7o3ZQJJa?dl=0

On this page: http://kokomoindentist.com/peru-team/

Replace Dr. Schemehorn photo with this one.
https://www.dropbox.com/s/7vkwcz1sot625cw/dr_schemehorn.jpg?dl=0

1. Please change Dr. Dustin Neuman – Dentist to Dr. Dustin Newman (on our BunkerHill team page) and any other place it may be misspelled on our website.

2. Also please add “Se habla Español” in the upper right hand side of our home page. Thanks so much and please let me know if you have any questions!

1 – kokomoindentist.com/kokomoseo-dental-office/
On our insurance tab/page, please add these logos: DenteMax, Healthy Indiana plan/HIP, and Medicaid to the list of insurance providers.

2.- kokomoindentist.com/careers-page/
On the bottom of our Careers page, please change the contact person from Mary@ladddental.com to Amy@ladddental.com
Make sure to change “mailto:” as well.

kokomoindentist.com/education/dental-videos/

Edits are for pages under About Us:

1. Update all doctor names using this list:
https://www.dropbox.com/s/wh1kdmwa2yr6a57/doctor%20updates.docx?dl=0

2. Doctor photos: https://www.dropbox.com/sh/sdcwrycbel16wiv/AADW8fS0-reLtdGOqeTDnlxqa?dl=0
Add each doctor photo to their names. Make sure all photos are same size and full name for doctors from #1.

Here is an example of what layout should look like – see Dr. Young Eun Kim here:
kokomoindentist.com/kokomo-team/

Add popup window with this promo text when homepage is opened.
Here is an example of what should happen.  open this site:  theopticalshoppetn.com/

Use this stock photo: https://www.shutterstock.com/image-photo/happy-smiling-young-businesswoman-on-grey-515079889?src=P1NM3z–_Dy57O5ayMHMIw-1-7
Add text next to the lady – center align the text.  Use same heading colors as site.

SHARE A SMILE

Are You Already A Ladd Dental Patient?

Share what a wonderful experience you’ve had as a patient at

Ladd Dental, and get rewarded! Just pick up a Smile Referral

Card at your Ladd Dental office, and give it to a friend or family

member interested in having a beautiful smile.

They’ll get a free comprehensive dental exam and x-rays when

they bring the card with them to their appointment at any Ladd

Dental Location.

…and you’ll be entered to win a $100 Visa Giftcard!

Business Assistant – Peru
As a business assistant, you will perform a variety of tasks including but not limited to, interacting with patients both in the office and over the telephone, schedule appointments, discuss treatment plans, and resolve payment, insurance and account situations.

Key Responsibilities:

Answer the telephone in a friendly, helpful manner.
Maintain patient’s records and documentation.
Schedule appointments and confirm appointments
Maintain schedule in order to meet goals setup by the management team.
Send in pre-determinations to insurance companies.
Collect co-pay for insured patients and collect payments on accounts that are past due.
Refer patients to specialists when deemed necessary by the doctor.
Draw up treatment plans for patients and discuss them with them, both long and short term goals.
Submit monthly reports to practice administrator.
Minimum requirements:

High School Diploma/equivalent (GED) required.
Must be able to operate a computer. Must be proficient in Microsoft programs including, but not limited to, Excel, Access, Outlook, and Word. Must be able to learn other software programs required by the department.
Must be able to do basic accounting and mathematical computations with a high degree of accuracy.

please email mary@ladddental.com when done.

“Hello!

Can you please take the position for business assistant in McCordsville, off of our list of open careers on the website?

Thanks!”

Spoke to Doug per our scheduled call. He wants to basically have a separate site for this new location. Does not for now add it in addition to the other locations on main site. Will possibly connect in the future. Doug will send all info for McCordsville and layout a structure for designer. Quote is $500 + $79/m when he is ready. He is aware of the cost.

Hi Danny N. – Optimized360,

A new event has been scheduled.

Event Type:
30 Minute Meeting

Invitee:
Doug Irving

Invitee Email:
doug@ladddental.com

Event Date/Time:
12:00pm – Tuesday, July 11, 2017 (Pacific Time – US & Canada)

Please contact Doug about SEO questions. He had emailed 7/6.
O: 765.455.0085 x140
M: 317.790.8080

Could someone from Optimized360 call me today to discuss SEO for our
site(s)?

Thanks.

Doug

Please add the following open position to the Careers page (http://kokomoindentist.com/careers-page/)

Business Assistant – Peru
As a business assistant, you will perform a variety of tasks including but not limited to, interacting with patients both in the office and over the telephone, schedule appointments, discuss treatment plans, and resolve payment, insurance and account situations.

Key Responsibilities:

Answer the telephone in a friendly, helpful manner.
Maintain patient’s records and documentation.
Schedule appointments and confirm appointments
Maintain schedule in order to meet goals setup by the management team.
Send in pre-determinations to insurance companies.
Collect co-pay for insured patients and collect payments on accounts that are past due.
Refer patients to specialists when deemed necessary by the doctor.
Draw up treatment plans for patients and discuss them with them, both long and short term goals.
Submit monthly reports to practice administrator.
Minimum requirements:

High School Diploma/equivalent (GED) required.
Must be able to operate a computer. Must be proficient in Microsoft programs including, but not limited to, Excel, Access, Outlook, and Word. Must be able to learn other software programs required by the department.
Must be able to do basic accounting and mathematical computations with a high degree of accuracy.

Remove the following person (photo & bio) from our Orthodontic office website (http://www.kokomoinorthodontist.com/about-us/)
Bianca Booker, Orthodontic Assistant.

Please add the following bio for our newest dentist to the Kokomo team page (http://kokomoindentist.com/kokomo-team/).

Dr. Rachel Koh’s Bio:

Dr. Rachel K. – Dentist
Dr. Rachel was born and raised in Seoul, South Korea. For the last eleven years she has lived here in Indiana, with her husband Brandon, where they enjoy golf, skiing and hiking. Dr. Koh earned a Master’s degree in Physiology at Indiana University, and received her DDS degree from the Indiana University School of Dentistry. Rachel is a member of the American Dental Association, the Indiana Dental Association and the Academy of General Dentistry. She loves the lifestyle of a dentist, including the pleasure in helping patients achieve great smiles. It’s special gratification that comes from improving people’s daily lives, by reducing their anxiety and boosting their confidence, that is a perfect fit for her.

Doug has a new location. Wants to just setup another button and landing page within the site like the others. He also asked for my suggestion which I had told him its best to start branching out this new location so its own domain and do this for the other current ones in the future.

Told him its at least $500 + $79/m which will duplicate the current site.

Could you please correct the spelling of our dentist’s first name on the Dentures Only page: http://kokomoindentist.com/dentures-only-team/
It should be “Brian”, not “Brin”.

Doug Irving called for more information regarding marketing. He also wanted to know his best option for his new office/practice.

Currently, they just have links to landing pages for each office but Dough wanted more detail on whether they should have a separate site for his new office.

Best number to call 317-790-8080

Please call Doug back regarding edits, possibly create a landing page with new office location 317-790-8080.

Could you please remove the Ladd Wellness page (http://kokomoindentist.com/ladd-wellness/) from the site, along with the tab under “Patient Info” that links to the page.

Email past due $98 for web.

I know we just asked you to take this one down the other day, but I need to ask you to repost the opening for a “Front Desk Coordinator” on the Career page. Hopefully, you still have that content.

Remove the job openings for “Front Desk Coordinator”, and “Practice Manager – Bunker Hill”

Please add the attached job openings to the Careers page (http://kokomoindentist.com/careers-page/ ), under Current Opportunities.

Please format nicely like all other job descriptions

1. kokomoindentist.com/welcome/
update the mission to read “Dentistry is our passion, people are our mission.”

2. kokomoindentist.com/wabash-team/ page,
– take down Dr. Adams photo
– his name should be consistent with the format of the others, and read: “Dr. Tim A – Dentist”

3. kokomoindentist.com/patient-forms/
Notice of Privacy document needs to be updated.
The Contact Officer: Kasev Quirk, and the contact number need to be changed.
It should read The Contact Officer: Marry Ladd. And her email is Mary@laddental.com

Please add Monica’s photo to this page:
http://kokomoindentist.com/meet-our-staff/

Crop so that it is same size as other photos.

Leadership Team page – remove the bio for Kathy M. – Director of Human Relations; and replace it with the bio below.

Monica G. – Finance Director

Monica was born and raised in Kokomo. She has two boys Aidin and Cade. She graduated from Purdue University with a bachelor’s degree in Movement and Sports Science, but her passion is for numbers. Monica likes to see smiles restored and the joy it brings to both patients and staff. Monica enjoys spending time with her family, as well as, hiking, biking, bowing and reading.

1. delete this text:
Kokomo:
May 10th to 12th
July 3rd & 5th
August 28th to 31st

Peru:
May 17th & May 18th

2. Near the bottom of the same page, change this statement:
“Please upload and submit your resume, cover letter, and completed and signed employment application or email directly to kathy@ladddental.com.”

to read: “Please upload and submit your resume, cover letter, and completed and signed employment application or email directly to mary@ladddental.com.”

Please update the New Patient Special on the Promotions page to expire 10/31/17.

Remove last whitening promotion on the Promotions page, email doug@ladddental.com when completed.

Doug, new marketing guy, wants to access GA. His gmail is below, please send an invite.

signet2333@gmail.com

email Kathy@ladddental.com when done. Thx!

“Hello,
Please include the bio along with the attached pic onto our website for Wabash. Thank you.
Dr. Adams is a graduate of the Indiana University School of Dentistry where he taught clinical dentistry for 5 years. In 1997, Dr. Adams was chosen out of thousands of dentists to become a Clinical Instructor at the prestigious Las Vegas Institute for Advanced Dental Studies (LVI). After developing a highly successful esthetic restorative practice for 19 years, he moved to Las Vegas, Nevada in 2002 to become a full-time faculty member as the Clinical Director at LVI.
While there he taught clinical skills and also lectured to dentists from around the world on combining the fine art of esthetic dentistry and neuromuscular rehabilitation, while also maintaining a private practice. His love for private practice prompted him to come back to Indianapolis to focus entirely on patient care. He has published over 20 articles including co-authoring a chapter in the prestigious Dental Clinics of North America. His lecture schedule has taken him around the world teaching dentists the art of fusing form (esthetics) and function (Neuromuscular occlusion), its effect on the TMJ joint, the importance of airway and how to manage and treat these challenging cases. He is a Diplomate in sleep with the ACSDD. He has been voted Indianapolis Top Dentist 8 years in a row.
Dr. Adams’ success has been directly attributed to the support he has been so graciously given by his family. He has been married to Pam for over 34 years. They have three children, Chris, Emily and Nick.
“

Quoted Seth $3/mo per email setup/hosting.

“Danny,

Is it possible to move our email hosting from HostMySite where it is now to your company?

SethDamas | CTO”

Please remove “Wabash: May 16th – July 26th excluding” and “Dec 27th & 28th.’

Please remove the following info from the Career Section:

Under Sub Hygienist: Wabash: May 16th – July 26th excluding
Practice Manager: Peru/Wabash
CFO – Kokomo
Marketing & Business Development Specialist – Kokomo

Expanded Dental Assistant – Kokomo

Business Assistant – Peru, Wabash & Kokomo.

Please email kathy@ladddental.com when done.

“Hi Danny,
Please replace the attached employment application located on our website with the attachment.
My apologies for any confusion…I needed to update the application.
Thanks!
“

in addition to the ticket yesterday, Sanjay. Email seth at slvdamas@gmail.com when done. Thx.

“Update:

I am now being told to remove all last names from all bios as well.

Thanks.
SethDamas | CTO”

please email SETH per his request when done: slvdamas@gmail.com

“Danny,

Please make the following changes:

On the pages listed below, remove the pictures and change the names so that it is only the first name and first letter of the last name. Dr. John Ladd becomes Dr. John L.

http://kokomoindentist.com/kokomo-team/
http://kokomoindentist.com/greentown-team/
http://kokomoindentist.com/peru-team/
http://kokomoindentist.com/wabash-team/
http://kokomoindentist.com/bunker-hill-team/
http://kokomoindentist.com/dentures-only-team/

On the leadership team page, http://kokomoindentist.com/meet-our-staff/, keep the pictures but change the names to the same format as explained above.

The text of all bios can remain.

Let me know if you have any questions and when the changes have been completed.”

“Good morning,
Please remove the current employment application form the Career Section.
Then create two separate employment applications as follows:
Employment Application: upload the doc titled “Employment Application”
Internal Employment Application: upload the doc titled “Internal Employment Application”
Please find attached the two docs titled “Employment Application & Internal
Employment Application.”
Thank you,”

“Good morning,

Please add the info to our career page: Thanks!

Under Business Assistant –include Kokomo location too.

Ladd Dental Group seeks a highly motivated and enthusiastic Dental Hygienist Sub. The ideal candidate is a team player, outgoing and adaptable to any situation. Currently we are looking to cover the following dates at the locations shown below:

Kokomo:
May 10- 12
July 3 & 5
August 28-31
Dec 27& 28

Wabash:
May 16 – July 26 excluding

Peru:
May 17 & May 18”

Front Desk Coordinator —Full Time

Ladd Dental Group, Inc. – Kokomo

Ladd Dental Group is a family-owned dental group practice with several locations in Indiana.

If you are an energetic professional and have a friendly, caring, compassionate, and professional personality and have a desire to work in a fast-paced multi-practiced dental organization we encourage you to keep reading about what you would do and why we are a great place for our employees in addition to our patients.

Key Responsibilities:

Ensure exceptional customer service is given to each customer that comes through our doors by greeting all patients, making sure schedule reflects appointment status and ensuring that our customers feel welcomed and comfortable.

Maintain accountability for the schedule book.

Identify and address visitor’s needs. Introduce visitors to the appropriate personnel that will assist with their concerns.

Keep Font Desk and Lobby area clean, in “white” glove condition, and clear of clutter at all times. Ensure that lobby media is on the appropriate setting.

Required Experience/Education:

High School Diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Ability to deal with customers’ issues involving several concrete variables in standardized situations.

please email seth at slvdamas@gmail.com when done. thx.

Danny,

Here is the pic and bio for Dr. Wagoner for the Dentures Only page on the Ladddental.com site.

Dr. Brian D. Wagoner was born and raised in Indiana. He received his BA degree from Indiana University in 1987 and his DDS degree from Indiana University School of Dentistry in 1991. Dr. Wagoner has had a devoted interest in continuing education, achieving his Fellowship status in the Academy of General Dentistry in 1998. He is also a member of various dental organizations, including; the West Central Dental Society, the Indiana Dental Association, the American Dental Association, the Academy of General Dentistry and the WGSTDG. Outside of dentistry, Dr. Wagoner is active in his church, the Flora Rotary Club, Carroll County Board of Health and Carroll County Community Center. He enjoys most all outdoor activities, motorcycling, gardening, traveling and spending time with his family and friends. He currently resides in Flora with his wife, daughter and 2 dogs.

Please let me know when it is live.

SethDamas | CTO

Add these job postings to this page.  Each document is one job posting.  Place each under correct heading.
https://www.dropbox.com/sh/h5ccffq0rlbkfos/AAAddIEy6jo8hYPtkXAw_Gxia?dl=0

ORIGINAL TICKET:
“Hi Danny,
Please find attached the job posting descriptions that I kindly request be place under each matching job posted on our website.
Thanks. “

email kathy@ladddental.com when done. thx.

“Good afternoon,
Career Section:

Remove:

Expanded Dental Assistant – Peru

Practice Manager- Peru/Wabash

Add:

Marketing & Business Development Specialist

Thanks.”

Rephrase the following statement”
“Please submit your resume, cover letter, and completed and signed employment application. Or email directly to kathy@ladddental.com.”
To

Please upload and submit your resume, cover letter, and completed and signed employment application or email directly to kathy@ladddental.com.

email kathy@ladddental.com when done please. thx.

“Good afternoon,

Please remove Hygiene Assistant Greentown from Career Section.
Thank you.
Best,
“

kokomoindentist.com/greentown-team/

“Danny,

Here is the bio and pic for our new doctor at our Greentown office.

Hi, I’m Dr. Brian McLellan!
I am a graduate of Carroll High School in Fort Wayne, and I received my Bachelor of Science in Mathematics from Hope College in Holland, Michigan. I continued on to dental school, and earned my Doctor of Dental Surgery degree from the Indiana University School of Dentistry.
I am both excited and honored to be joining the Ladd Dental team and to take care of patients here in the Kokomo/Greentown area. I’m looking forward to meeting you and to making my home in this community! Dentistry is a passion of mine, and I pride myself on the quality and comfort of care that I provide.
In my free time, I enjoy reading a good book, exploring the open road on my bicycle, and spending time with my family and friends. I look forward to meeting you!”

http://kokomoindentist.com/meet-our-staff/
Kathy Markwalder
In my bio under Director of HR, please revise from ‘As HR Manager,’ to Director of HR.

email seth when done: slvdamas@gmail.com

“Looks good. Thank you. I also need Dr. Inessa Ostrovsky removed from http://kokomoindentist.com/kokomo-team/

Thanks!

SethDamas | CTO”

replace employment app on this page : kokomoindentist.com/careers-page/

please email Seth at slvdamas@gmail.com when done. Thanks!

“Danny,

I need Meredith Kesler taken off our Ladddental.com website – http://kokomoindentist.com/meet-our-staff/. Please let me know when this is done.

SethDamas | CTO”

there is a file attached. Please email kathy@ladddental.com when done.

“Add this to career section:
Include the employment application as an attachment.
Please submit your resume, cover letter, and completed and signed employment application. Or email directly to kathy@ladddental.com.
Please note that we only accept resumes and completed and signed employment applications to current job opportunities (positions). We do not maintain resumes for future openings.
Remove from career section:

· What position are you applying for?
· Which Ladd Dental Group office do you want to work at?

· Are you looking for full time or part time work?

· We have three core values at Ladd Dental Group Inc. They are: Unity, Patient Focus, and Great Experience. Please describe what each of the core values means to you.
· Unity:
· Great Experience:
· Patient Focus:
· Why do you want to work for Ladd Dental Group, Inc.?
“

”
Hi Danny,

One more to add to career section: Ortho Business Assistant —Kokomo

Thanks.
“

Please email kathy@ladddental.com when done. Thx.

“Hi Danny,
Please make the following changes and updates to our website.
Thank you.

Under Career Section:
Remove: Dental Assistant –Kokomo
Add: Expanded Dental Assistant –Kokomo & Peru
Add: CFO—Kokomo
Add: Marketing Specialist – Kokomo

Under About Us:
Change from: Kathy Markwalder – Human Resources Manager
To: Kathy Markwalder – Director of Human Relations
“

Greentown
Mon-Wed 8:00am – 5:00pm

Bunker Hill
Mon – Thurs 8:00am – 5:00pm
every other friday 8am – 5pm

Dentures Only
Mondays 9am – 5pm

Peru
Mon – Wed 8am – 5PM
Thursdays 8am – 6pm
Friday – 8am – 1pm

Wabash
Tues – Thurs 9am – 5pm
Fri – 9am – 2pm

Hi Danny,

I request that the following items below be deleted or added to Ladd’s website. Thank you.

• Remove Dr. Harris from all locations
• Remove Dr. Agyeman from Wabash
• Remove Dr. Eckart from Dentures only
• Add: Dr. Wagoner to Denture only

Under Career Section:

• Remove General Dentists—All locations
• Add: General Dentist –Kokomo & Wabash
• Add: Dental Assistant — Kokomo

“Hi Danny,

I see that the jobs have been posted on our website along with my name and contact info. Can you please have my name and contact info deleted?

Also, please delete Scott Chain from our website under “Leadership Team.”

Thank you, :

”
Hi Danny,
Please post the job postings below on our Career Page.
· Practice Manager- Peru
· Business Assistant—Peru
· Hyenine Assistant- Greentown

Thank you.

Kathy A. Markwalder
HR Manager
Signet Leadership, Inc.
2333 W. Lincoln Rd.
Kokomo, IN 46902
765-455-0085
kathy@ladddental.com
”

Please email Kathy when done: kathy@ladddental.com

Biography of our new HR manager on the website.
1. Kathy’s last name is Markwalder.
2. The picture of Kathy is distorted – please adjust