2017-07-27 | catherine.c
Ticket has been completed. Closing ticket. 2017-07-27 | catherine.c
https://youtu.be/_uiFK1legg0 2017-07-26 | catherine.c
emailed doctor add to his youtube account and send us link.
Update G+ link to :
https://www.google.com/maps/place/Camenzuli+Dental+Excellence/@29.9602882,-90.1310119,13z/data=!4m13!1m7!3m6!1s0x8620a44a76c23951:0xd135e91e26685f0c!2s1319+Amelia+St,+New+Orleans,+LA+70115!3b1!8m2!3d29.9241092!4d-90.0937913!3m4!1s0x862ef97955e68cd1:0x173ddd7a35477652!8m2!3d29.924101!4d-90.093831?hl=en-US
The google + link on my website isn’t working. I don’t know how to get you the adress to link to it. Do you know how to correct it?
2017-07-18 | catherine.c
Ticket has been completed. Closing ticket. 2017-07-17 | catherine.c
admin100319
EoOqIw()XPHNm6X4f8#yOZNu
“Here is my results of my Speedtest. Can these issues be resolved?
With positive energy,
Dr Robert Camenzuli “
2017-07-12 | danny.n
"Beautiful Answer, Thanks so much!
With positive energy,
Robert Camenzuli DDS" 2017-07-12 | danny.n
sent dr response from: http://faq.360companysites.com/2016/12/29/google-speed-test/
social media linksclosed
Ticket: Sales | 2017-05-18
| Camenzuli Dental Excellence LLC
| #75914
|
All 5 social media links on desktop site are not on the mobile site.
2017-05-24 | developersohan
Google plus link in desktop is not working,
facebook link is not working on both desktop and mobile,
and what about the orientation? I made it like desktop 2017-05-24 | developersohan
Google plus link in desktop is not working,
facebook link is not working on both desktop and mobile,
and what about the orientation? I made it like desktop 2017-05-18 | belinda.t
Mobile website has a separate theme, in the mobile theme, only three icons are showing. Please add other two and link properly just like desktop site. 2017-05-18 | belinda.t
Please make sure they show on mobile.
” I do notice an issue with mobile site vs desktop site for the sleep apnea page of my website. Who could look at it”
Video is cut off on iPhone. iPhone 7 is showing ok. Doctor may have older version. Please test previous versions of iPhone.
2017-05-18 | catherine.c
will notify doctor. 2017-05-18 | developerhaseeb
Video is showing fine on all devices i test... Ask Dr to let page load fully and re check it
Or issue happen again.. ask him to share his iphone model.
Thanks 2017-05-17 | catherine.c
FTP:
U: d2db2410415952
P: itovt/6E 2017-05-17 | catherine.c
U: admin100319
P: zt7CNv4CCpKfq8o(()%m10uG 2017-05-17 | catherine.c
Form is ok. Please take a look at video being cut off. 2017-05-17 | catherine.c
Dr. reply:
The layout. The video is cropped out. There is no request appointment box at bottom of page
To dr.
Could you please send us screenshots of your mobile view? Are you using an Android device?
We viewed the sleep apnea page on an iPhone and the video is fully visible and the Epworth form is functioning correctly.
2017-05-17 | catherine.c
emailed & called doctor. Did not see obvious differences between desktop and mobile.
Leave a Comment:
A Few Changesclosed
Ticket: Website | 2017-05-15
| Camenzuli Dental Excellence LLC
| #75684
|
On the /new-orleans-sleep-apnea page:
1. Please replace the current video with this link (it’s the same video, just a link to my new YouTube channel):
https://www.youtube.com/watch?v=m3t5taTJobQ
2. Please move the image of the CPAP Man vs. the Appliance to underneath the headline “Treatment Option” on this page, please.
3. Below my YouTube Video, but above the “CPAP Sucks” logo and the “Snoring isn’t sexy” headline, I’d like to add-in this new text, please (see attachment).
I’d like to keep the two images at the top of the page, directly followed by the YouTube video. I’m working on a new paragraph of text to place underneath the YouTube video to welcome page visitors to this page of my website.
After my new paragraph (which I will send separately), I’d like to start with the “Snoring isn’t sexy” text all the way through to the “Other Therapy Attempts”, then I’d like The Epworth Sleepiness Scale to be the last thing on the page.
Lastly, when someone submits their score on The Epworth Sleepiness Scale, the contact form pops-up. Can you please change the text from “Make an Appointment Today!” to instead read as “Get More Information Today!”.
I’d like the Name to be a required field, along with email and comments.
Thank you!
2017-05-15 | catherine.c
Ticket is referring to contact page that shows when form "Next" button is clicked. Does not need a pop up form. All edits completed and emailed client. 2017-05-15 | developerhaseeb
Video is places before images at top...
Also Appointment text is changed..
and i see no way to pop up contact form.. when user fills fields.
Thanks 2017-05-12 | belinda.t
wp user: admin100319 // pass: rZ#blut$0VRM(dtYVSwTpSLJ
what is my adwords log in so I can go in and look up past campaigns and the statistics.
2017-05-12 | danny.n
Chan, can you send me stats for the last 3 months of his campaign prior to it pausing. thx. 2017-05-12 | danny.n
Emailed dr regarding this. Told him that the campaign is in our company's account which houses all of our clients campaign. Told dr I can send him stats from his prev campaign along with the details. 2017-05-12 | danny.n
Ticket has been completed. Closing ticket.
Chan, can you send me the list of keywords, ad description/group along with coverage from his prior campaign. Dr wants to reactivate but wants to see these first.
“I would line my paused adwords campaign for $500 a month to resume. But before you do could you send me the list of keywords and the ad previews?
With positive energy,
Dr Robert Camenzuli “
2017-05-17 | danny.n
dr wants to put on hold the reactivatoin for now. 2017-05-17 | danny.n
" I do notice an issue with mobile site vs desktop site for the sleep apnea page of my website. Who could look at it" 2017-05-17 | danny.n
Ticket has been completed. Closing ticket. 2017-05-17 | danny.n
Chan, I've f/u with dr. Waiting on his response if he's ready to reactivate. I believe he's wanting to make some changes to his site which he's been doing this past week so I think he should be ready. Will update you shortly. 2017-05-08 | danny.n
told dr his previous campaign was $1,000 to $1,500/m whcih targeted broader keywords (GP). he adjusted his budget down to $500 which targeted 2 procedural keywords. Waiting on his response how he wants to proceed. 2017-05-08 | danny.n
"I thought we were doing one for General dentist as well?" 2017-05-08 | danny.n
Thank you Chan. I've fwd to the dr. Will update you by Wednesday if I don't hear back from him. 2017-05-08 | chandra.t
Sent Danny previous campaign details.
2017-04-27 | catherine.c
emailed completed. 2017-04-27 | developerhaseeb
YouTube is showing this warning over this video
"This video is unlisted. Be considerate and think twice before sharing."
Please check and fix the issue.
But i have place the video over page.
Thanks
2017-04-26 | catherine.c
Add to this page: http://camenzulidental.com/new-orleans-sleep-apnea 2017-04-26 | catherine.c
https://youtu.be/wezYpAPZ5bU 2017-04-26 | developerhaseeb
where to add this video??
On Home page? 2017-04-26 | belinda.t
wp user: admin100319 // pass: rZ#blut$0VRM(dtYVSwTpSLJ 2017-04-26 | belinda.t
https://www.youtube.com/watch?v=wezYpAPZ5bU&feature=em-share_video_user 2017-04-25 | catherine.c
emailed for link. not included in ticket.
1. On this page: http://camenzulidental.com/new-orleans-sleep-apnea
Change the form that is currently on there to have calculations. Jotform has a calucation widget to use. The options and values should be based off this scale: https://360controlpanel.com/wp-content/uploads/2017/04/EpworthScale.pdf
After form is completed, please show an appointment form or fields. (name, telephone, email, comments)
2017-04-27 | catherine.c
emailed completed. 2017-04-27 | catherine.c
Please disregard comment. Form has been moved to our account. 2017-04-27 | catherine.c
please place form in our jotform account. Do not see it listed. send form emails to: robertcamenzuli@gmail.com 2017-04-25 | developerbrijesh
done please check
Can we put the side by side image of patient wearing a cpap, vs wearing an appliance(nocpap) next to CPAP sucks at top of the page I would also like to have a contact us form for patients to fill out towards the top of the page, so patients do not have to scroll all the way to the bottom. Third I want an online form the epworth sleepiness scale, where it automatically calculates their score based on their responses. See attached file. Then it prompts them to contact us.
2017-04-21 | belinda.t
Submitted new task above regarding this ticket. Emailed client regarding cost of conditional form $199.
Leave a Comment:
google anaylyticsclosed
Ticket: Other | 2017-04-21
| Camenzuli Dental Excellence LLC
| #74115
|
What is my google analytics log in and password? Or could you change the setting to Enable Demographics and Interests reports.
2017-04-24 | catherine.c
emailed doctor we have changed settings.
Thank you for the previous help 🙂
1. the landing page cpapsucksnola.com lands on the old view. can you please have it so it land on the updated version.
2. On the updated sleep apnea page can you please put “Do I have sleep apnea?” section first and the Snoring section 2nd.
3. Please check that those changes happen on the landing pages as well. Thank you very much for all the help.
2017-03-29 | chandra.t
"I can do that" 2017-03-29 | chandra.t
Emailed client for access to cpapsucksnola.com to update forwarding along with how to update on their own. Point #2 completed.
Is there anyway for our Cpapsucks link can look like this when patients go to it. http://cpapsucks.com/
Right now it looks very dull and busy. There is a patient education column that does not need to be there. We want it to pop and attract patients the minute they look at it.
Thanks in advance for the help.
2017-03-28 | chandra.t
Ticket has been completed. Closing ticket.
Create new Patient Education page. Copy content from here including video.
https://providers.perioprotect.com/what-is-perio-protect/
Move Crowns & Bridges link currently under third photo to the bullet list. Replace with Perio Protect. Link to new page with new content.
ORIGINAL TICKET:
Hello, we would like to add under patient education a new medical device we offer patients. It is called perio protect Here is the link to our media and press page https://providers.perioprotect.com/media/. Please feel free to use these graphics, videos, before and after images, and much more to insert into your own website and for advertising to benefit your practice and patients.
The guy that we are working is Craig Stevens
3955 Bayless Ave, Suite 200, St. Louis, Missouri 63125
Phone: 314-256-0772 • Fax: 314-256-0335 • Email: cstevens@perio-protect.com • Web: Providers.PerioProtect.com
Thanks for the help.
Cindy
2017-03-28 | chandra.t
Ticket has been completed. Closing ticket.
I would like to pause the campaign, with no more charges after Februrary 28th.
2017-02-21 | chandra.t
Paused OM campaign and OM charges. 2017-02-21 | danny.n
alec, fyi. please assign this to Chan in the future. Anything marketing related that needs to be paused. 2017-02-21 | danny.n
chan, Alec assigned this to support. Reassigning it to you.
Hi Danny, Robert has sent me this email: “Aren’t you at Optimized 360 doing google adwords and remarketing campaign? Why can’t I see this when I look at the google analytics.
Also I would like to Pause this campaign. I beleive the budget was set at $500 a month. Please confirm that there will be no further charges.
With positive energy,
Robert Camenzuli DDS”
would you please call him? I replied back that you will contact with him very soon.
2017-02-21 | danny.n
Ticket has been completed. Closing ticket. 2017-02-21 | alec.j
I am not sure you are going to F/U with client or Justin will do that Because he got the latest restart order.
I need to change the credit card on file. Please send form, or call office to get new card#. Also I have request, I need to get read only access to google analytics for my webpage and google adwords. It’s for another marketing company. How do I do that? so I just send you their contact info? It is Rob Kramer at rkramer@2060digital.com
2017-02-16 | chandra.t
Invited dave.r.kramer@gmail.com to view Analytics per doctors request. 2017-02-16 | chandra.t
Sent Credit Card Update form and last 6 months of Google Analytics reporting, included Danny in thread regarding Google Adwords.
2017-01-23 | catherine.c
Emailed doctor received. 2017-01-23 | catherine.c
Emailed doctor received. 2017-01-23 | catherine.c
Add to this page:
http://camenzulidental.com/education/new-orleans-sleep-apnea
2017-01-24 | sanjay.d
Image have been uploaded.
Thank you Catherine. 2017-01-24 | catherine.c
Doctor responded - please add this image lower on the page as we had discussed. 2017-01-24 | catherine.c
Emailed doctor to confirm if he would still like to add this photo since there is already another image with same photo. 2017-01-23 | catherine.c
Add to this page:
http://camenzulidental.com/education/new-orleans-sleep-apnea
integrate into the text from ticket #67781 2017-01-23 | catherine.c
Emailed doctor received.
this is photo of patient using cpap vs using an oral appliance
2017-01-11 | catherine.c
photo added to Sleep apnea page. No need to reply to this ticket. See ticket #66773 2017-01-09 | catherine.c
Emailed doctor received and send us content.
I would love to highlight an area of practice that I practice that has no mention at all in my webpage. I would love to have a page for Sleep Apnea and sleep apnea treatment with oral appliance made. I can provide you with some content but I need you to help me build it. Once I get some content I’ll send it to you. I will also be a subpage on www.cpapsucks.com. So we can reword a lot of that content and create crosslinking back and forth once that goes live. Thanks
Dr Camenzuli 5048953400
2017-01-16 | catherine.c
no response. closing. create new ticket when doctor responds with content. 2017-01-11 | catherine.c
Emailed doctor page created. Waiting for his content for this page. 2017-01-10 | catherine.c
http://camenzulidental.com/dental-patient-education
Featured images on top of this page.
Remove Veneeers and laminates, add in Sleep Apnea. 2017-01-09 | catherine.c
Emailed doctor received and send us content.
PLease add this review widget to testimonial page. At the top of the page please.
2016-08-12 | chandra.t
Ticket has been completed. Closing ticket. 2016-08-11 | chandra.t
Hello Dr. Camenzuli,
We did not receive an attachment with the review widget code with this ticket. Can you please submit a new ticket with the attachment included?
Thank you!
Leave a Comment:
Un-pause OM
Marketing | 2016-07-25
| Chandra
| #55749
|
Account is current, unpaused campaign.
Leave a Comment:
Pause OM
Marketing | 2016-07-25
| Chandra
| #55718
|
Past due, paused campaign.
Leave a Comment:
Past Due
Accounting | 2016-07-25
| Chandra
| #55717
|
Email past due $500 for OM.
2016-07-25 | chandra.t
Doctor updated expiration date and security code via phone for Visa ending in 0090, paid past due.
yelp icon in media library. please add to header next to G+ icon.
2016-05-24 | developerbrijesh
Done 2016-05-23 | catherine.c
please add this link to the G+ icon:
https://www.google.com/?ion=1&espv=2#q=Camenzuli+nola+fastbraces&lrd=0x862ef97955e68cd1:0x173ddd7a35477652,1,,
Leave a Comment:
This google pageclosed
Ticket: Website | 2016-05-23
| Camenzuli Dental Excellence LLC
| #51780
|
2016-05-23 | catherine.c
See ticket #51778. closing. 2016-05-23 | catherine.c
link is broken. Should be this link:
https://www.google.com/?ion=1&espv=2#q=Camenzuli+nola+fastbraces&lrd=0x862ef97955e68cd1:0x173ddd7a35477652,1,,
Leave a Comment:
The google + linkclosed
Ticket: Website | 2016-05-23
| Camenzuli Dental Excellence LLC
| #51778
|
This link doesn’t take us to the link that shows all the reviews . Is there a way to link to this google page?
2016-05-27 | catherine.c
Ticket has been completed. Closing ticket. 2016-05-23 | catherine.c
https://www.google.com/?ion=1&espv=2#q=Camenzuli+nola+fastbraces&lrd=0x862ef97955e68cd1:0x173ddd7a35477652,1,,
I think we miscommunicated. I want the fastbraces videos on the fastbraces page under education not the home page. It’s because I lease a couple of URL that forward to that fastbraces landing page.
2016-05-23 | catherine.c
Ticket has been completed. Closing ticket.
I want to add a lot of info about altadonics on my webpage.
I got this email from the company
Hello Dr. Camenzuli:
Thank you for contacting us today! I’ve added you to our doctor locator tool at www.altadonics.com. I’d like to suggest adding that you are an Altadonics Denture provider on your website (homepage and in the denture section). This will set you apart as a leader in your area for 21st century denture care and allow patients to understand the Altadonics difference (the mould protects them for life).
I am attaching our logo and suggest it be added to your homepage and linked with our website http://www.altadonics.com for patients to connect to. It would also be great to highlight in your “Denture” section. If you have someone who manages your website, you can forward this to them and they should be able to add it quickly.
Patient brochures are also available for printing online using your login (email address) and password (abc123). Go to Essential Resources and you’ll find it at the top. Since you’re going to be reaching out to current patients, this would be great for your staff to share with them too.
Let me know if I can help with anything and we thank you for your continued business with us!
Cordially,
Nicole Londono
Dir. Communications & Professional Development
336-406-7246
2016-05-23 | catherine.c
Ticket has been completed. Closing ticket.
I really need to optimze and increase the media content on my fastbraces landing page. I will be marketing and would like to have a lot more informatino and better design. Especiaily on mobile check out my friend’s page http://www.dentistrywithtlc.com/fastbraces-.html
Also I want to link this page to mine https://fastbraces.com/providers/robert-camenzuli-dds
I have a few videos and one currently in production as well.
I also want to have a lot of my patients teeth collages of before and after posted. I will have my team send you those.
2016-05-23 | catherine.c
Hello Dr. Robert Camenzuli DDS,
Your ticket #51188 labeled -Fastbraces Master provider page- has been been updated.
Please send us the before/after photos for your gallery.
I would like to market and get the information out that I have achieved Master Affiliate Status in Fastbraces. They provided me with a linking code. Please place this on the fastbraces landing page and on home page. Wherever you think it would be effective in getting the information out there,
Robert Camenzuli
Robertcamenzuli@gmail.com
5045794440
Hippa email questions
2016-03-09 | danny.n
called, spoke to Courtney, stated that Cindy is not in and Dr. Camenzuli is not available. LM with her in regards to the HIPAA Email. 2016-03-03 | danny.n
Called spoke to Cindy. Told her I had called Dr earlier left him a message. She said he was in/out today with a lot of patients so he probably didn't get to it but Dr wanted her to get info. Gave her info on the price $250/initial + $20/m. Explained to her how the process works which requires nothing on her end. Once setup we will instruct her how to access it. She will fwd this to dr and get back to me with any further questions. 2016-03-03 | danny.n
Cindy filled out another inquiry. 2016-03-03 | danny.n
Called. LM on Dr's cell.
Home Page (1st Paragraph): Our entire team is dedicated to providing you with the personalized, gentle care that you deserve. — Please change to — “Dr. Camenzuli, your New Orleans Dentist (LINK TO DOCTOR’S PAGE, is…”
Footer: Add New Orleans Dentist – Link to Doctor’s Page – Add NOLA Dental Implants (LINK TO DENTAL IMPLANT PAGE) — Add NOLA FAST BRACES (LINK TO FAST BRACES PAGE)
Doctor’s Page Title & Title Tag: Change New Orleans Team to Dentist
Add a appointment form to Dental Implants & Fast Braces (with a field for: Reason for Visit) – Options: 1) Fast Braces / Orthodontics
2) Dental Implants
2016-02-01 | catherine.c
closing. 2016-01-28 | catherine.c
Hello Dr. Robert Camenzuli DDS,
Regarding your ticket #44189 labeled -Website Edit- has been been updated.
Please review the promo and let us know if works.
http://camenzulidental.com/education/new-orleans-fastbraces. Thank you!
"Can we highlight a promotion of saving $500 on fastbraces with prepayment discount if start before tax day, april 15th. Use as a motivation to use taxe refunds for payment? Dr camenzuli"
Thank you! 2016-01-26 | justinn
Can we highlight a promotion of saving $500 on fastbraces with prepayment discount if start before tax day, april 15th. Use as a motivation to use taxe refunds for payment?
Dr camenzuli 2016-01-25 | catherine.c
emailed dr. changes complete. closing. 2016-01-25 | catherine.c
resize map to horizontal on contact page. 2016-01-22 | justinn
Who ever is making this edit please talk to Justin
NOLA & New Orleans with:
Orthodontics
Dental Implants
Fast Braces
Need 2 Ad Groups:
Fast Braces – Going to Fast Braces Page
Dental Implants – Going to Dental Implant Page
Will have website specialist modify these landing pages.
2016-01-26 | justinn
Can we highlight a promotion of saving $500 on fastbraces with prepayment discount if start before tax day, april 15th. Use as a motivation to use taxe refunds for payment?
Dr camenzuli 2016-01-25 | chandra.t
Sent activation email. 2016-01-25 | chandra.t
Campaign charged and activated.
2016-01-05 | alec.j
Justin, this client replied back to my email, he is interested in SEO and available on Jan 22nd at 9 - 9.30 AM (PST). I have sent a confirmation email to him , thanks
This is my Yelp page that yelp changed the name back to the original owner from 5 years ago in attempt to coerce me to buy advertisting so they can fix it. can you copy these reviews. http://www.yelp.com/biz/arnold-gelfand-dds-new-orleans-4
2015-12-10 | rod.l
Ticket has been completed. Closing ticket. 2015-12-09 | catherine.c
Please review. 2015-12-09 | belinda.t
If he's approving the we can use reviews found on that profile, please do. I would only include the ones that mention his name and are four stars and above. Just let him know when completed. 2015-12-09 | rod.l
Please let us know how to proceed. Thanks! 2015-12-04 | rod.l
Not sure if we would be able to do this since we don't know which reviews are for her practice or his. Please advise.
I got an update that the yelp icon was removed. but it is still on my homepage. Also I do want to copy and paste the yelp reviews I have at into my website.
I also want to embed google reviews into my website with live updates if possible.
Maybe a bigger feauture on home page about reading our reviews please. and thanks
2015-12-09 | catherine.c
see ticket #42025. 2015-12-04 | rod.l
Waiting on response to the above ticket.
I want to distance myself from Yelp due the strong arm tactics they are putting me through to get me to pay for advertising so I am requesting you remove the Yelp reviews buttons from the home page and any page.
Also my google listing has 20+ reviews so far, how can I take advantage of that better on my website? Looking to maximize momentum there. https://plus.google.com/105904805091480108249/about?hl=en
2015-12-04 | rod.l
Hello Dr. Robert Camenzuli DDS,
Your ticket #41999 labeled -Yelp- has been been updated.
We have eliminated the Yelp icons from the site. You can always try to embed some of your reviews in your page. Let us know. Thanks!
2016-09-30 | jan.s
We only manage one Google+ business page per account, closing this task. 2015-05-21 | developerzahid
i am not able to login, google is asking for verification. please provide me the phone number or recovery email used on this account. 2015-05-21 | belinda.t
Please use updated credentials: camenzulidental@gmail.com
PassWord 1319Amelia@ 2015-05-21 | belinda.t
Emailed Dr. Camenzuli for updated login credentials. 2015-05-15 | developerzahid
i am not able to login please provide me the updated password. Thanks 2015-05-13 | belinda.t
Zahid, please claim https://plus.google.com/110928405978087759113/about and combine it with the one we have. Username: camenzulidentalcare@gmail.com Password: Robert3400
There has been a change from the review source to post reviews onto our website
Here is the information
Hi Dr. Camenzuli,
Here is the code for the reviews:
(function(w, d){w._rab_review_q = w._rab_review_q || []; w._rab_review_q.push({id: ‘7976582d3730126b4f0c0c507f3473f5’,reviewDivId: ‘review-widget-container’, template: ‘light’}); var el = d.createElement(“script”); el.async=true; el.src=”//s3.amazonaws.com/cdn.rateabiz.com/reviews/loader.js”; el.type=”text/javascript”; var s0 = d.getElementsByTagName(“script”)[0]; s0.parentNode.insertBefore(el, s0);})(window, document);
Brooke Blanton
Lighthouse Support
T: 888-427-5454
F: 888-427-5375
support@lighthousepmg.com
Description: Description: Description: Description: Description: Description: Description: LH Logo
www.lh360.com
4955 Alton Tucker Blvd
Suite 300
Sugar Hill, GA 30518
2015-04-08 | leanne.p
emailed requesting for code.
Client requested campaign to be shut off towards the end of the month – wants to test different marketing – will revisit adwords campaign in a few months
I am experimenting with Yodel advertising. I wish to stop my google adwords budget at the end of March 2015. I don’t want to compete on adwords with myself also I need to keep within a budget.
Please stop marketing as of March 31. Confirm understanding of this request please
I need you guys to use this web address www.camenzulidental.com/pay-bill-online and make it readdress to https://quickclick.com/r/6tu7g so that way either patients go to the website or type the link they will be sent to the correct payment online.
2015-01-21 | dawn.m
-replied to client and let them know both the redirect and link on the menu are set to go to the same place.
Leave a Comment:
Pay Bill Onlineclosed
Tickets | 2015-01-20
| Dawn
| #26916
|
I called last Thursday for help with our online billing because as of Friday we are using a new company. Friday I called back and got some help but it does not seem to be working. I want to make sure when our patients pay via our website the payment goes to the correct account. Can you please help me get this matter resolve? I also CC you on the email i sent support on Friday.
2015-01-20 | dawn.m
-also reminded her to use cp to submit edit requests and that we can no longer take edits via email for security reasons 2015-01-20 | dawn.m
-called Cindy and let her know the issue seems to be on the side of the pay bill company. Checked on our side and the link is giving an error after it has been re-directed.
The credit card company she works with will provide us with a new link to the Pay Bill Online button for the website. She will call & confirm tomorrow.
2015-01-16 | leanne.p
I got the email with the new link. I will go ahead and change it.
How do I edit my google+ page for Camenzuli dental Excellence? I don’t even know my own logon. I was trying to get it to say General Dentist, and remove Denture care center from description
2014-11-25 | leanne.p
Changed the description and emailed him his login credentials using script provided.
Leave a Comment:
Edit Requestclosed
Tickets | 2014-10-17
| Dawn
| #24250
|
Justin told me to contact you on adding a “Pay your bill online” button on my website. this is the link set up from my credit card processor to do it. I am open to suggestions on where it should be placed. I think maybe in green menu bar?? Also he said it is customizable so shipping info can be removed and company name can be removed as well.
Furthermore could you tell me the address that this would be reached by for my to put on my statements for patients to have the option to pay online.
2014-10-17 | dawn.m
-added link to menu, let client know we are not able to adjust this link as it is from a 3rd party company. Please also contact that company to find out where the form will be sent.
2014-10-17 | yutis.s
low search volume means the keywords won't trigger any ads...meaning the budget isn't relevant 2014-10-17 | dawn.m
-is this supposed to be applied within the text of the website? If so, please let client know to access the online editor to update this information.
2014-10-17 | justin.n
This was pre-explained to the client today - would it waste our budget? 2014-10-17 | yutis.s
keywords with zip code are low search volume
Leave a Comment:
Marketingclosed
Tasks | 2014-09-09
| Dawn
| #23412
|
From Dr:
I wanted to let you know that I lease domain names through Fastbraces they are direct forwarded “301” straight to my website. It increases my SEO by them typing this in. This was given to me be the domain analyst and Fastbraces.
Can You use these domains in my advertising for fastbraces.
2014-09-09 | yutis.s
Domain cant be use because violates advertising policies of Google adwords 2014-09-09 | yutis.s
E-mailed Dr. to let him know about it! 2014-09-09 | yutis.s
Used fastbracesneworleans.com for Braces campaign
First payment of mobile website was charged with old CC, Doctor called and asked to charge with the CC he updated 7/10/14, refunded Amex 1009 and charged with Visa 0090 for $250
Dr. has provided access to support@optimized360.com to his godaddy account so we could redirect his domains to his existing website. Please let me know when this is done so I can edit the ads!
2014-08-19 | dawn.m
all domains forwarded 2014-08-19 | dawn.m
camenzulidental
1319Amelia@
Godaddy login 2014-08-18 | dawn.m
Hello, Dr. still needs to share access to the domains with me. Send him an email with instructions and will let you know once it has been done.
2014-08-14 | ha.l@optizign.com
Introduced myself to client via email 2014-08-14 | justin.n
Dr. wants these reviews to be implemented onto the mobile
http://camenzulidental.com/testimonials
OM Changes
Marketing | 2014-07-28
| Yutis
| #22246
|
added new keywords (general & implants ad groups) that Dr. camenzuli sent my way. He said he worked with a marketing consultant before and those are the recommended keywords. Will monitor it to make sure the campaign doesn’t go overbudget
Leave a Comment:
OM Increase
Marketing | 2014-07-24
| Yutis
| #22201
|
Created adgroups with categorize ads & keywords for:
General
Root Canal
Cosmetic Dentist
Braces
Dental Implants
Orthodontist
Increase bids in existing good quality keywords. Added 5 miles radius around New orleans (center of NO really close to Dr. office) to avoid limitation with targetting (“show ads only to people in..).
Created Display Text ad for $250 for main keywords (dentist & dentistry)
Dawn can you see if he has an existing google page… if not can you design & create one for him and link it to his website.
2014-08-11 | dawn.m
23394 2014-07-30 | dawn.m
-Zahid claimed listing, postcard sent to client. 2014-07-28 | dawn.m
-sent order to Zahid to see if he can claim existing page 2014-07-24 | dawn.m
https://plus.google.com/106837123811248266576/about?hl=en will see if zahid can claim this listing
Dr. wanted to increase adwords from $500 to $1,500/m. He wants to focus on Implant & Braces as well – please include display ads for him
2014-07-24 | yutis.s
Increased recurring to $1500 (due on the 28th) 2014-07-24 | yutis.s
Increased Adwords Budget (Details in the notes) & E-mailed client detailed information 2014-07-24 | justin.n
Please email him the list of keywords you are working with.
Leave a Comment:
CC Update
Accounting | 2014-07-10
| Chandra
| #21869
|
Spoke with Dr. – he wanted to pause the whole campaign entirely – told him he doubled his exposure in March as opposed to Feb – he did mention he got 15 patients recently from the website – convinced him to decrease the budget – he wants to set it to $500/m after I convinced him that he is getting patients for his competitive landscape – he realizes he won’t get exposure if he cancels it – will re-evaluate next month to increase it
Website Backup:
Introduction:
Questionnaire:
Concept:
Approved:
Developed:
Sitemap, Submissions, 301:
Check Other Products:
Analytics Applied:
Review:
DC is Ready:
DC is Live:
Cancelled
2016-03-09 | danny.n
called, spoke to Courtney, stated that Cindy is not in and Dr. Camenzuli is not available. LM with her in regards to the HIPAA Email.
2016-03-03 | danny.n
Called spoke to Cindy. Told her I had called Dr earlier left him a message. She said he was in/out today with a lot of patients so he probably didn't get to it but Dr wanted her to get info. Gave her info on the price $250/initial + $20/m. Explained to her how the process works which requires nothing on her end. Once setup we will instruct her how to access it. She will fwd this to dr and get back to me with any further questions.
2016-03-03 | danny.n
Cindy filled out another inquiry.
Explained $29 was for monthly mobile website.
Leave a Comment: