Rana, DMD

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    Profile ID: 100304




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

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    FTP – Robot closed
    Task: Website | 2015-06-23 | Justin | #34141 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-23 | justin.n
    Ticket has been completed. Closing ticket.

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    Cancelled & Marketing Tab closed
    Tasks | 2014-08-27 | Danny | #23178 |

    under “Cancellation” tab, the ‘tech cancellation’ checklists are not checked/updated. Also, under “marketing”, can you see why it is still active even though “cancelled” is checked.


    2014-08-29 | chandra.t
    Doctor replied with confirmation
    2014-08-29 | chandra.t
    confirmation sent
    2014-08-29 | belinda.t
    Files have been backed up, Plesk cancelled as well as Jotform. Chandra, can you check if confirmation has been sent to client?

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    Please Stop Charges closed
    Tasks | 2014-08-19 | Danny | #22887 |

    – he is cancelling all his account.
    – I have left a note reason and started a separate tasks for design team.
    let me know when done. thx


    2014-08-19 | chandra.t
    Charges have been stopped

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    Please Cancel Account closed
    Tasks | 2014-08-19 | Danny | #22886 |

    – Belinda, please go ahead and have your team cancel his account.
    – Dr was warned that his site is not setup and once cancelled, site will go offline. Explained to him the potential repercussion of SEO since it was his main concern in the 1st place but Dr continued to ignore. Any future liability is off our hands.
    – I will send a separate tasks for accounting.


    2014-08-27 | danny.n
    domain seems to have transferred over to his own GoDaddy acct. Profile info as of today still shows our GoDaddy info when we did a whois lookup.

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    Potential Cancellation 
    Notes | 2014-08-19 | Danny | #22881 |

    Dr. Rana requested all his domain transferred to his GoDaddy account which has been transferred successfully. Dr had emailed requesting cancellation. I had stated to dr that if he was to cancel, site will go offline. Doesn’t seem to be aware of this so I am still waiting on dr’s acknowledgement. Dr has always been picky with expectations of being on 1st page for over 10 cities. He had ranking reports from prior companies for non-competitive keywords, these continue to stay after transferring and some other ones that was lower ranked did indeed move up after switching. His expectation did exceed what was foretold that there was no guarantee.


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    Website File (ZIP) closed
    Tasks | 2014-08-07 | Danny | #22480 |

    Can you ZIP his website files and send them to him & me.
    Thanks.


    2014-08-08 | belinda.t
    Thank you Sandie!
    2014-08-07 | sandie.v
    Sent link to client and Danny.
    2014-08-07 | sandie.v
    Danny: Danny LINK: https://www.dropbox.com/s/5ox2471yw6vf0um/RanaDental.com_files.zip (I did it in dropbox because Dr. uses hotmail)
    2014-08-07 | sandie.v
    Belinda - Inside his ZIP, I have included the following folders and files: Wordpress - wp-content and DB Website - old_website, pdf, mobile, client, images, htaccess There is already a ZIP in the website labeled "RanaDental.com." Not sure who already zipped it but I created a new file called "RanaDental.com_files."
    2014-08-07 | belinda.t
    SAndie, can you get DB, wp-content and the website folder. It's going to be big, might need to Gdrive the files.

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    Domain Registrar closed
    Tasks | 2014-08-05 | Danny | #22401 |

    Sandie, can you PLEASE transfer his domain to his GoDaddy Registrar. login: Sierramaggie2014 password: Sierra2010 . Please let me know when done.


    2014-08-06 | danny.n
    thanks! I've notified the dr already.
    2014-08-06 | sandie.v
    Account change to Dr. Rana's account is complete. I checked both domains and they both are working correctly.
    2014-08-06 | danny.n
    correction to login: user: Samirmaggie2014 pw: Sierra2010
    2014-08-06 | sandie.v
    Username: Samirmaggie2014 PW: Sierra2010 Customer #: 87448063 Email: samirrana@hotmail.com
    2014-08-06 | danny.n
    interesting. I was able to yesterday. I did try again now and i couldn't too. Anyhow, I've requested it from him again. I'll keep you posted.
    2014-08-06 | sandie.v
    Hi Danny. Login credentials did not work. For an account change, I need the email on file and the Customer Account #. Please FU with doctor. TY.
    2014-08-05 | danny.n
    Both. Thanks.
    2014-08-05 | sandie.v
    Sure. Is it for both domains? www.mycomprehensivedental.com and ranadental.com? Please confirm so I can move forward.

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    Stat last 60 days closed
    Tasks | 2014-08-05 | Danny | #22400 |

    Please send me 2 separate report. Last 30 and prior 30.


    2014-08-05 | belinda.t
    E-mailed Danny Stats

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    Please Pause closed
    Tasks | 2014-08-05 | Danny | #22399 |

    Dr wants to pause Adword. Not working and dr is having someone else managing it.


    2014-08-05 | belinda.t
    Paused OM & Stopped charges

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    Please Call closed
    Tasks | 2014-08-04 | Chandra | #22387 |

    Hello Dr. Rana called and wanted access to his domain. Can you please give him a call first thing. Thank you! 201-838-2529 (cell)


    2014-08-05 | danny.n
    spoke to Dr.. He requested to transfer registrar to his Godaddy acct

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    Un-pause OM closed
    Tasks | 2014-07-28 | Chandra | #22249 |

    Dr. paid past due, please un-pause campaign


    2014-07-28 | yutis.s
    re-activated OM.

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    Edit Request (per client’s request) closed
    Tasks | 2014-07-23 | Danny | #22160 |

    I ok’d the edits below:

    ~ Get a phone number in the header area as soon as possible. Make sure the syntax is tel:, this allows people to dial on their phones right from the browser.
    ~ About us page on menu is a dead link
    ~ The button for Dr. Ranai is mispelled on http://ranadental.com/meet-the-doctors/. Guessing it’s Dr. Rana as well.
    ~ Services content broken see attached
    ~ Testimonials page is great, I would add a yelp widget that makes reviews easier to add and display
    ~ I would turn patient forms links into buttons
    Remove the following paragraph under implant dentistry.
    Dental implants are surgical-grade root devices that support permanent tooth prosthetics that are manufactured to last a lifetime. These artificial roots are anchored in the bone beneath the gums where they become fused into the jaw. A crown is mounted atop the implant for a long-lasting and natural looking smile. Many dentists and patients prefer dental implants because they offer the same function as natural teeth and also help prevent bone atrophy in the jaw. Dental implants may be used to replace a single missing or damaged tooth or to restore an entire smile.
    Make the following bigger and more bold maybe different color,animated, font
    Are you…….
    Missing one or more teeth?
    Having trouble with dentures or partials?
    Unhappy with your bridge?


    2014-07-24 | ha.l@optizign.com
    Email client the status update.
    2014-07-23 | ha.l@optizign.com
    Danny, please make sure to assign the edit to the right person. It can be confusing if you assign this to Sandie and walk into my office to ask me to do it. To prevent future mishap of us overlapping and working on the same edits at the same time. Thanks!
    2014-07-23 | ha.l@optizign.com
    ~ Get a phone number in the header area as soon as possible. Make sure the syntax is tel:, this allows people to dial on their phones right from the browser. -Next time mention to make these changes to the desktop site as well. If you want it on the mobile and desktop sites specify it. ~ About us page on menu is a dead link -About us is not an acutal page. It just an umbrella term to group page like Our Doctors, Our Staff, Our Office etc. together ~ The button for Dr. Ranai is mispelled on http://ranadental.com/meet-the-doctors/. Guessing it’s Dr. Rana as well. -This has been updated. ~ Services content broken see attached -Images were deleted. Let client know that deleting images in the image gallery will delete it everywhere else it is used in the website. I re-uploaded the images as a courtesty to client. ~ Testimonials page is great, I would add a yelp widget that makes reviews easier to add and display -If client wants to add a yelp widget, have them send us the link and we can embed it for them. ~ I would turn patient forms links into buttons - Updated. ~Remove the following paragraph under implant dentistry. Dental implants are surgical-grade root devices that support permanent tooth prosthetics that are manufactured to last a lifetime. These artificial roots are anchored in the bone beneath the gums where they become fused into the jaw. A crown is mounted atop the implant for a long-lasting and natural looking smile. Many dentists and patients prefer dental implants because they offer the same function as natural teeth and also help prevent bone atrophy in the jaw. Dental implants may be used to replace a single missing or damaged tooth or to restore an entire smile. -Updated. ~Make the following bigger and more bold maybe different color,animated, font Are you……. Missing one or more teeth? Having trouble with dentures or partials? Unhappy with your bridge? -Changed the "Are you...." into the H1 cursive font.

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    Pause OM closed
    Tasks | 2014-07-14 | Chandra | #21992 |

    Account past due, pause campaign


    2014-07-14 | yutis.s
    Paused OM

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    Past Due 
    Accounting | 2014-07-14 | Chandra | #21991 |

    Email past due $107


    2014-07-28 | chandra.t
    Re-ran CC, payment went through

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    Edits closed
    Tasks | 2014-06-18 | Sandie | #21296 |

    – can we add a pedo tab with general pedo information. we offer nitrous oxide, ages 1-16. gentle caring
    – ALSO if we can have an update welcoming Pediatric Dentist Dr. Suhn Kim (similar to the postcard announcement).


    2014-06-24 | chandra.t
    added pedo tab, Sandie created postcard
    2014-06-18 | sandie.v
    Hi Ha. Dr. Kim's picture is in client's folder

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    Edits closed
    Tasks | 2014-06-17 | Sandie | #21272 |

    – above quick contact can we put our phone number 9736335666 big and bold

    – where is the best place on the home page to put MEET DR RANA I want to put a picture and a tab. I was at a seminar and recommended having a tab so people can read about me immediately and separate my site from others. I will send a picture. I was thinking removing cosmetic dentistry tab and putting it there. what do you think?

    – I sent a picture of our new pediatric dentist can you put her picture in a circle and put in it welcome pediatric dentist dr. suhn kim. and then when they click on it have the information for pediatric dentistry.
    may sound confusing so if when you get a chance please call me. 2018382529


    2014-06-17 | sandie.v
    - received Dr. Kim's photo
    2014-06-17 | sandie.v
    - 2 edits are design change; asked Danny to F/U with Dr

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    Google Analytics closed
    Tasks | 2014-06-13 | Sandie | #21209 |

    add ranadmd@gmail.com as a user to grant him access to his Google Analytics


    2014-06-13 | sandie.v
    Added the gmail. Google Analytic sent Dr an email notification

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    Email Setup closed
    Tasks | 2014-06-12 | Danny | #21181 |

    Dr. Rana request for these emails to be setup: Nicole
    gina
    elaine
    cheryl
    drrana
    Please email him when completed.


    2014-06-13 | ha.l@optizign.com
    Danny, emails are complete. I emailed dr.rana with all the account and password information.

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    Google Analytics Log In 
    Marketing | 2014-06-12 | Yutis | #21180 |

    Username: ranadentistry@gmail.com
    Pw: Rana5666


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    Future Edit Requests 
    Notes | 2014-06-09 | Olivia | #21085 |

    All future edit requests from Dr. Rana will be filtered by Danny. Doctor was instructed to send any requests with Danny for his approval before it is passed onto design/support team.


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    Edit/Update: Dr. Rana closed
    Tasks | 2014-06-03 | Sandie | #20373 |

    Can you please view the word doc attachment. Dr wants to incorporate the info into the dental implant page of his site. Please let Danny know when done.


    2014-06-09 | sandie.v
    - Dental Implant images have been uploaded and added to page
    2014-06-06 | sandie.v
    Hi Danny. Just finished! He had some screen shot of videos but not the link itself. Can you please ask him to send it in a word document or email (not the image itself) so I can embed it? Thanks!
    2014-06-06 | danny.n
    Sandie, are the edits almost done?

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    Support 
    Notes | 2014-05-29 | Sandie | #15732 |

    5/22/14 – by Sandie
    Dr. Rana wanted to know how to edit his Google Plus page. We didn’t create it but Danny asked me to look into it. Sent him a link and instructions on how to claim the page so he can edit it


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    Alignment Issue 
    Notes | 2014-05-12 | Danny | #11881 |

    Dr. Rana stated his patients had issue viewing his site and that he has an alignment issue. Site seems to be fine but asked him what browser and version he was using and also if he can send a print screen so we can take a look.


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    Edits 
    Notes | 2014-04-30 | Olivia | #11514 |

    5/5/14 – Sandie

    – Dr. sent me login credentials for DemandForce so we can grab script t o be embedded to add under testimonial pages ; told him he has to send me the script himself because it is a third party website

     

    4/30/14- by Ha
    – The 2 new photos have been added and Dr. Ghodadis profile moved after your wife’s profile
    – Two office thumbnails have been added to Our Office page and opens up in new tab
    – Group photo was added to the home page
    – The flash and testimonial slideshow speed was decreased
    – The picture with the four ladies was cropped and added to the side bar under the testimonials
    – The flash images were edited
    – The pictures on the Our Services page were fixed to no longer overlap. Sent an attachment of the screenshot of the page on Internet Explorer 8 to client
    – On the services page, Crown was changed to Crowns and Bridges
    – In the About Us menu drop down Dental Discount Plan was changed to In-Office Dental Insurance
    – Added Zoom page to the Our Services page and added Image with Zoom logo to the page itself
    – Links on the mobile site are fully functioning


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    Account Orders 
    Accounting | 2014-03-12 | Danny | #11166 |

    9.30.13 – Web Design w/ Social/Mobile: $2500 + $107/m
    9.30.13 – Adwords: $300/m


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    Content 
    Design | 2013-12-27 | Sandie | #7704 |

    – 3/28/14

    – https://www.demandforce.com/b/ranadental – pick a few (4-5)  for the testimonial slideshow in the sidebar, export as images. Then use Ultimate shortcode to create the slideshow. Update the link to the one above

    – FLASH:

    – speed up the transition of flash

    – sent him image examples for flash–Caucasians only

    SLIDE 1: “My first visit to Comprehensive Dental was excellent. Dr. Rana took the time to listen to my concerns and I trust that he’ll formulate the best plan to restore my dental health. The staff was friendly, courteous and very professional & made sure I was comfortable the entire time.” Lisa R

    SLIDE 2: “They always listen to your problems and concerns (and provide not just an ear, but also solutions and information), answer your questions, and treat patients with respect and courtesy. Everyone there is not only highly knowledgeable and professional, but super-friendly. They actually care about you as a patient AND a person.” Maria P

    slide 3: Complimentary Implant Consultation (include Invisalign checkmark too)

    Slide 4: Dental Promotions – keep the same

    Slide 5: We Offer Convenient Appointments As Early as 8am & as Late as 8pm! (also include something about they open on saturdays as well) — Link this to Contact Page

    —– Also, link the slideshow images to its appropriate pages.

    – Sedation Dentistry – change to Implant Dentistry and link to appropriate page 

    – Contact Page: Put on top area

    Convenient Hours Before & After Work or School

    At Trusted Dental Excellence, we provide you with the preventive & restorative care you need without having to take time off from work or school. It’s just another way we show our patients how much we care.
    We always strive to find an appointment at the time that works best for you. Please fill out the form below to let us know when you would like to come in, & one of our staff members will contact you as soon as possible to finalize your appointment.

     

     

    -12/10/13 – Updated his edits; wants to change flash – he needs to provide me the testimonials to feature in flash


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    Adword Complain 
    Complaint Marketing | 2013-12-02 | Danny | #6861 |

    Dr emailed me with complaints that his keyword wasn’t showing “dentist lincoln park”. I checked it and it was indeed not there. Checked with Yutis, Yutis stated that she set it up as keyword phrase match which she did for “lincoln park dentist” and it should’ve shown. Yutis ended up adding it. Secondly, i was on phone with dr, he said he didn’t see his Ad, I told him he’s there, i had him change the “search location” and it was in an entirely different city. Had him change it to his zip code he did see it now. Dr was like “oh shit, you weren’t lying, it does show”. He was happy at this point and stated that he wants to increase it which was always his intention but want to start off with this budget. We ended on a very good note.


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    Zoho Charges 
    Zoho | 1991-05-09 | Sean | #20194 |

    10.13.10 Signature: $499/initial + $29: #210 (Charged by Jami)


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  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake:
    Live Online:
    Analytics Setup: 2000-01-01
    Analytics Report or Jetpack Setup:
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2000-01-01
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2000-01-01

    Mobile
    Fluid Responsive
    2000-01-01

    Videos


    Marketing
    2000-01-01

    Reputation


    Facebook
    2000-01-01

    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2000-01-01

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan