Advanced Smiles

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    Profile ID: 100250




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    Start Cancellation







    request go live 
    Notes | 2017-12-27 | Catherine C. | #112168 |

    Bobbie called – ready to go live. Domain under domain.com – currently associated with Cambiz’s email account. Login info in CP does not work. Doctor may have login. Bobbie will contact us when they have the correct login.


    2017-12-27 | catherine.c
    correction - wrong site.

    Leave a Comment:




    Cancel Account closed
    Task: Other | 2015-09-15 | Chandra | #38349 |

    Please cancel out account – “I don’t know what you are talking about
    We cancelled all services with you months ago.”


    2015-09-16 | belinda.t
    I don't see the folder placed in websites > _cancelled. Once the back up is saved, move the entire thing into _cancelled. Thank you.
    2015-09-15 | chandra.t
    Charges stopped.

    Leave a Comment:




    FTP – Robot closed
    Task: Website | 2015-06-23 | Justin | #34129 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.
    2015-06-24 | developerjitendra
    "Page not found" error come

    Leave a Comment:




    Remove Legal Notices closed
    Tasks | 2015-04-23 | Justin | #31482 |

    Remove anything that says “legal notices” any links and/or pages throughout website.


    2015-04-29 | belinda.t
    If client is not with us, please close task.
    2015-04-28 | justin.n
    Client is not with us
    2015-04-24 | developerjitendra
    This site is not properly redirect to auto login page

    Leave a Comment:




    Domain Transfer Out closed
    Tasks | 2015-02-18 | Danny | #27921 |

    Can you please initiate the domain transfer out to his GoDaddy Account. Here is his info:
    Acc #- 55704875
    the email on file is : jitenpg@GMAIL.COM

    we will be doing it for another domain he has www.WyomissingHillsDentalCare.com (will setup a separate task for that. Let me know when done so I can tell him to accept transfer. Thx


    2015-02-18 | belinda.t
    Submitted account change, emailed doctor.

    Leave a Comment:




    Charges closed
    Tasks | 2015-02-18 | Danny | #27900 |

    Chandra, can you let me know what his web (non-adword) charges for all 3 of his accounts on a monthly basis and when is his next due date. Email me. Thanks!


    Leave a Comment:




    Pause Adword Campaign closed
    Tickets | 2015-02-18 | Danny | #27891 |

    Spoke to Dr this morning. Dr will be cancelling Adword Account for all 3 Campaigns. It should be a total of $750 for all 3 accounts. Confirm when done. Thx


    2015-02-18 | sean.f
    paused

    Leave a Comment:




    Please Remove Adword Charges closed
    Tickets | 2015-02-18 | Danny | #27886 |

    2015-02-18 | chandra.t
    OM charges stopped ($250)

    Leave a Comment:




    Phone Call closed
    Tasks | 2015-02-17 | Leanne | #27846 |

    Dr. wants you to call him. He didn’t state what was the reason.

    (484) 949-1350


    2015-02-18 | danny.n
    called and emailed dr back

    Leave a Comment:




    Phone Call closed
    Tasks | 2015-02-17 | Leanne | #27843 |

    called because email is getting these ‘delivery status notification.’ tested it with email and it works fine.


    2015-02-17 | leanne.p
    on our end, email is working fine. she needs to make sure that the email she is sending to is correct or tell them to check their spam setting.
    2015-02-17 | leanne.p
    called godaddy to see why she was getting these notifications, due to invalid emails she was sending to.

    Leave a Comment:




    Adword Issue closed
    Tickets | 2015-02-10 | Danny | #27578 |

    He has 2 other accounts:
    wyomissinghillsdentalarts.com – https://360controlpanel.com/cp?id=100682
    extondentalarts.com – https://360controlpanel.com/cp?id=100681

    “Danny

    None of my s[ponsored listings have been running for any office forn 1 week now!!!!!

    what is going on?”


    2015-02-10 | sean.f
    All the ads show in approved cities. The screenshot was sent to Dr. If he wants more, he needs to adjust budget.

    Leave a Comment:




    Contact to Discuss SEO 
    Leads | 2014-12-15 | Danny | #25969 |

    This is for his other locations and possibly this one too since he stated its starting to slip. He is interested in doing SEO so I told him we are working on a program for our clients which will be ready in January. Contact him to discuss, he is waiting for the phone call.


    Leave a Comment:




    Setup Email closed
    Tickets | 2014-11-05 | Danny | #24681 |

    Hi, can you setup natalie@advancedsmiles.com . Please email her at conshidentalarts@gmail.com with instructions. Thanks.


    2014-11-05 | ha.l@optizign.com
    email already exists. sent client the login reset password and instructions

    Leave a Comment:




    Email via Email closed
    Tickets | 2014-11-05 | Chandra | #24679 |

    Karin “could you please reset my password????” – sent her credentials with reset password


    Leave a Comment:




    Email Account Setup closed
    Tickets | 2014-10-27 | Danny | #24399 |

    Can you please setup an email for nicole: nicole@advancedsmiles.com. Please email her at her personal so she can access, her personal is nicolehudson29@me.com – thx


    2014-10-27 | chandra.t
    Email was already created, sent her the credentials

    Leave a Comment:




    Email Password – via Email closed
    Tickets | 2014-10-07 | Chandra | #24016 |

    Hi I am brain dead today I forgot my password…..could you reset it? – Karin Feeser dentkarin@gmail.com


    2014-10-07 | chandra.t
    Reset password

    Leave a Comment:




    Edit Request – Per Client closed
    Tickets | 2014-10-06 | Danny | #24002 |

    Please link FB: https://www.facebook.com/pages/Conshohocken-Dental-Arts/338209582989492


    2014-10-07 | ha.l@optizign.com
    - email Karin: dentkarin@gmail.com & Dr. Gohel: jitenpg@gmail.com when done. Thanks

    Leave a Comment:




    Edit Request – Per Client closed
    Tickets | 2014-10-06 | Danny | #23990 |

    Please email Karin (dentkarin@gmail.com) when done:
    “Ok first for Conshohocken Can the web address be conshohockendentalarts??? Please make the font on the upper left all the same, for Conshohocken Dental Arts(use the dental arts font). The please call today needs to be bigger and bolder. I would also like the address somewhere towards the top. I feel like I have to search for it. Our FB tab needs to be bigger and it need to link to the FB page for conshohocken….right now it is going to exton dental arts. As far as the reviews/testimonials….Right now there is a tab that says testimonials….change it to Reviews and when the tab opens up use google+ yahoo Yelp just like this Dr but just the top three sites http://www.drgregoryhillyard.com/write-us-review.html Please let me know if you have any questions. If you could let me nkow an eta of when theese things will be done then I will tackle the other offices. Thanks”


    2014-10-06 | danny.n
    Dr. Gohel emailed stating to disregard the changes Karin sent her cause he doesn't want to mess with the good ranking this site already has.
    2014-10-06 | danny.n
    I've already responded to Karin regarding the domain name change so disregard. Any other changes that needs to be addressed, just let me know prior to doing.

    Leave a Comment:




    Flash Changes closed
    Tickets | 2014-09-29 | Sandie | #23824 |

    – remove the exton, Conshohocken and Wyomissing hills image from the flash cycle.
    update the pics to show some young couples also.


    2014-10-03 | ha.l@optizign.com
    Removed the Conshohocken and Wyomissing hills images from the flash. Quoted client $200 for changing flash images per Justin.
    2014-09-29 | ha.l@optizign.com
    messaged Ashok to change it to meta slider
    2014-09-29 | sandie.v
    Hello Ha. Please have the developer include Meta Slider instead of the current flash so we can make changes to it. TY!

    Leave a Comment:




    incorrect phone number closed
    Tickets | 2014-09-27 | Advanced Smiles | #23811 |

    please correct phone number on landing page on upper right hand corner to 610-828-1640.

    I appreciate your expedited response to this correction.
    thank you


    2014-09-29 | sandie.v
    Dr. sent an email to support and Danny saying how furious he was that the HTML and WP's content was not consistent (specifically the number in the top right hand corner). No content edits have been made since order of conversion was placed to live. I was able to update the number right away on Friday. Additionally, I checked the website and the address under "Lumineers" had a broken link.
    2014-09-29 | sandie.v
    Updated phone number on Friday.

    Leave a Comment:




    Please talk to me when available closed
    Tasks | 2014-09-19 | Justin | #23640 |

    I need to see his charges


    Leave a Comment:




    WP Converstion closed
    Tasks | 2014-09-18 | Sandie | #23622 |

    Please convert. TY!


    2014-09-26 | ha.l@optizign.com
    COMPLETED
    2014-09-22 | ha.l@optizign.com
    Ordered the conversion
    2014-09-19 | sandie.v
    We are converting this website for other reasons. Do NOT contact Dr! Please move forward.
    2014-09-19 | ha.l@optizign.com
    great. keep me posted on the result of your conversation so i can move forward with this or not. Thanks a bunch!
    2014-09-19 | justin.n
    I will contact them
    2014-09-19 | ha.l@optizign.com
    Would you like to contact the doctor about getting a website makeover before I order this conversion?

    Leave a Comment:




    Changes to websites closed
    Tickets | 2014-09-17 | Yutis | #23589 |

    “please look at this website and I would like to have my links set up similarly so that people who log in to the website are able to leave the reviews by going directly to our webpage of that particular office in question.\

    for example:

    http://www.drgregoryhillyard.com/write-us-review.html

    please create that for each of our websites at the earliest.

    Also we are also selected to the Americas top dentist council

    please add this logo tour website as well”

    *please talk to Danny/yutis if you have any questions. He wants these changes for his 3 WEBSITES! Forwarded top dentist logo to support email- Yutis


    2014-09-19 | sandie.v
    Added logo to 3 websites. Asked Dr for what review websites he would like to include, as well as the links

    Leave a Comment:




    Domain 
    Notes | 2014-09-15 | Sandie | #23529 |

    cust. id: 55704875
    pw: JayWeb001


    2014-09-16 | sandie.v
    www.conshohockendentalarts.com set to redirect to main domain

    Leave a Comment:




    Adjusted Adwords 
    Marketing | 2014-09-15 | Yutis | #23527 |

    $250 budget for this location ( $250 for each of the other 2 domains/location)


    Leave a Comment:




    Edit – via Dr. Gohel closed
    Tickets | 2014-09-10 | Sandie | #23425 |

    Also please delete the Wyomissing and exton names and numbers from the Conshohocken website

    Advancedsmiles.com


    2014-09-15 | sandie.v
    Removed everything that pertained to Wyomissing Hills and Exton location, including meta tags and renaming the pages

    Leave a Comment:




    Email Setup closed
    Tasks | 2014-08-05 | Danny | #22433 |

    please setup Natalie@advancedsmiles.com – can you email her at conshidentalarts@gmail.com when done with instructions. Thanks.


    2014-08-06 | ha.l@optizign.com
    done.

    Leave a Comment:




    Related Accounts – Dr. Jiten Gohel 
    Accounting | 2014-08-05 | Danny | #22405 |

    advancedsmiles.com – https://360controlpanel.com/cp?id=100250
    wyomissinghillsdentalarts.com – https://360controlpanel.com/cp?id=100682
    extondentalarts.com – https://360controlpanel.com/cp?id=100681


    Leave a Comment:




    Edits closed
    Tasks | 2014-07-29 | Chandra | #22257 |

    From Frank:
    Karen – I sent to someone else on july 10th and nothing has change on the website! ty. There are 2 attachments at the bottom. any questions please call me…610-678-4632
    Hi, I this is for advancedsmiles.com dr gohel office. I am sending you some forms to add/ update to our web site….. please replace the current form for patient information with the attachment: pt reg.
    And please add the form attached: hh and label it Health History. – I’ve put the forms in the client folder. Thank you!


    2014-07-31 | sandie.v
    replaced Patient information form and addd Heath History form.

    Leave a Comment:




    Client Called in – create new Email address closed
    Tasks | 2014-07-22 | Olivia | #22139 |

    nicole@advancedsmiles.com


    Leave a Comment:




    Stats for April & May (please read) closed
    Tasks | 2014-06-10 | Danny | #21106 |

    Can you provide stats
    – also, he’s stating he doesn’t see his Ad. Please give me a detail of his keywords as well too targeting which cities.


    2014-06-10 | danny.n
    Sent Dr email with stats and explanation of SEO. Please view danny's email.
    2014-06-10 | yutis.s
    In May we did all the changes to the settings to avoid waste..such as "no close variants". I added a couple of keywords to increase his traffic a little more again.
    2014-06-10 | danny.n
    Yutis, how come the impressions dropped significantly from 3,000 in april down to 814 in may?
    2014-06-10 | yutis.s
    Keywords: West Chester: dentist, teeth whitening, cosmetic dentist, dentistry, dental implant, dentist in Coshohocken: dentist, dentistry, cosmetic dentist, invisalign, dental implants, teeth whitening Wyomissing Hills: reading dentist, dentist in wyomissing, dentist in reading pa, reading dentistry, wyomissing hills dentist TARGETING:5 miles radious around each of the 3 practices! April Stats: 41 clicks-3,068 impressions- avg position 2.6-spent 30% May: 27 clicks-814 impressions- avg position 2.8- spent 22%

    Leave a Comment:




    Email 
    Notes | 2014-03-18 | Olivia | #11187 |

    New email address Karin@advancedsmiles.com per client’s request

    Reset email password for client. Emailed her the new credentials for login.  March 25, 2013


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire: 2000-01-01
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2000-06-08
    Live Online:
    Analytics Setup: 2000-01-01
    Analytics Report or Jetpack Setup: 2000-01-01
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2000-01-01
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2000-01-01

    Mobile
    Fluid Responsive
    2000-01-01

    Videos


    Marketing
    2000-01-01

    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC

    Email
    2000-01-01

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Leads | 2014-12-15 | Danny | Contact to Discuss SEO


    Initial: Payments of
    Monthly:


    x

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: