Chan, please email stacy confirmation if there are outstanding dues and stop all future recurring.
2016-06-01 | chandra.t
Stopped charges.
Leave a Comment:
Cancellation
Notes | 2016-06-01
| Danny
| #52314
|
Spoke to Stacy, already has a new site up. Went with local guy because he’s handling their social media. It wasn’t anything in particular with our service, just wanted to stay local
Leave a Comment:
Past Due
Accounting | 2015-12-01
| Chandra
| #41794
|
Email past due $78 for web (Pete Nourse).
2015-12-30 | chandra.t
Doctor updated CC via fax, paid past due. Stacey from the office called to confirm.
Client became past due (Pete Nourse) and I noticed they had Rod transfer to their own GoDaddy account. Please contact to verify if cancelled.
2015-12-23 | chandra.t
Client cancelled with Pete, closing ticket. 2015-12-02 | danny.n
Chan, there is no cancellation. Did you speak to pete? payments goes through Pete's cc not the client right?
How can I set this as our mobile website redirect code
http://509digital.pdqs.mobi/alderfamilydental/
2015-08-14 | rod.l
No Reply. Closing. 2015-08-12 | rod.l
Emailed the client directly. 2015-08-10 | rod.l
Hello Dr. Sharkey
Your ticket #36703 labeled -mobile- has been been updated.
If you would like that address to be redirected to your current domain, you can give us access to the account you registered that domain with and we can have it redirect it to alderfamilydental.com. We will just need the site you registered with and the login credentials.
Debbie called and asked why testimonials were not automatically placed on site after submission, explained in case content was not appropriate etc. – Added two testimonials and showed how to place new ones for the future through CP.
Leave a Comment:
Via Emailclosed
Tickets | 2015-04-02
| Leanne
| #30340
|
We will go ahead and proceed with continued service with Optimized360 for $68 monthly. Thank you.
2015-04-02 | chandra.t
Profile has been updated. $68/m (Web+Mob)
Chandra, Stacey (office manager) is dropping Pete Nourse but wants to continue the website through us. I told her you’ll be faxing her a CC Update form to change “ownership”. Once she faxes it back, can you update the billing info in CP. I removed Pete’s info already
2015-03-26 | chandra.t
Received fax, updated billing with Dr. Graham McIntire info. 2015-03-26 | chandra.t
Sent form.
There was a lot of confusion with the ticket they had sent. Spoke to Stacy, she said they log in fine but don’t know how to edit the G+ link which is going to the wrong account. Please email stacy when done.
here is the correct G+ link: https://plus.google.com/106889964579507568083/about
writefromtheheart@hotmail.com
509-876-4461
I am the marketing coordinator for Alder Family Dental. We use your web services for our web site. However I’m no longer able to log in to make changes. Our user name is alderfamilydental.com. Would you email me the new procedures for logging into our web site?
2015-01-28 | leanne.p
Emailed client instructions on how to log in as well as the website to use.
Yutis,
Are they receiving Analytics360 report? can you verify. Client had asked about not receiving “reports” that they normally do every month. I believe this was from s21 but not sure so let me know before i respond. Thanks.
2014-11-04 | yutis.s
Scheduled reports for stacey 2014-11-04 | yutis.s
sent danny last 3 months pdf report 2014-11-04 | danny.n
Please send the A360 in the future to stacey@alderfamilydental.com 2014-11-04 | danny.n
Yutis, is it possible to get the A360 for the previous 3 months? thx 2014-11-03 | yutis.s
"analytics report setup" is the option that indicates they are receiving the reports under the analytics tab. Just setup the monthly report for them. Please let the client know 2014-11-03 | danny.n
Also, for those that are getting the Analytics360 reports... is there a mark somewhere i would know in the future that you have setup for them?
We are wanting to update some photos on the website. Are we able to do that? We have been online to our site edit, but it appears some features we are not allowed to edit. Can I get details our what we are and are not allowed to edit with our website. Thanks
2014-11-03 | ha.l@optizign.com
Responded.
Leave a Comment:
changes to websiteclosed
Tickets | 2014-10-29
| Alder Family Dental
| #24458
|
We need change our logo on our website. We also are wanting to change/update staff photos. Can we do that or do we have to send the photos to you?
Would you be able to have who ever is in charge of the website for Alder Family contact their office manager, Stacey. They would like to add some videos to their website and have some questions. Office number is 509-525-9474.
Then if you guys could give us an update about that call, that would be great!
Let me know if you have any questions.
Thanks!
2014-09-25 | sandie.v
Sent email to answer her questions about videos. Also, left message at front desk. 2014-09-24 | sandie.v
Stacey was busy. She will be available around 1ish. Call back then
Leave a Comment:
link not workingclosed
Tickets | 2014-07-24
| Alder Family Dental
| #22188
|
link for sleep apnea/snore guard and the IV sedation on front page are not working. I also need to speak with someone in regards to updating our website for new products and procedures offered and when we should have them. thanks
2014-07-28 | danny.n
contacted client via email to call me to discuss. 2014-07-28 | danny.n
Hi Chandra, I will contact them directly. Pete's company is more marketing focused so if it s related to that, i will let client know to speak to Pete. Some marketing products that Pete doesn't do, we will handle. Any other products (videos, social, mobile), I will handle directly so I will call and see. 2014-07-25 | chandra.t
Danny please contact or is that something they would need to discuss with Pete? 2014-07-25 | chandra.t
Updated
Sandie, please take a look at their site. It is not redirecting to their mobile. Pete had contacted me to let me know the client complained about this.
Google Plus: https://plus.google.com/105561289195293626586/about
sn: alderfamilydental@yahoo.com
pw: W2ll2w2ll2
Leave a Comment:
MILESTONES
Website Backup:
Introduction:
Questionnaire:
Concept:
Approved:
Developed:
Sitemap, Submissions, 301:
Check Other Products:
Analytics Applied:
Review:
DC is Ready:
DC is Live:
Cancelled
Leave a Comment: