2017-07-10 | catherine.c
transfer initiated. 2017-07-10 | catherine.c
Antoine: the email address was changed to:
info@americasmiles.com
AmericaSmiles Godaddy Customer #: 1857255
Godaddy Email: info@americasmiles.com 2017-07-10 | catherine.c
Customer ID is incorrect. Emailed Antoine for correct ID.
Vincent called stating his new website host did not receive domains. GoDaddy account change was initiated 5/31. His 4 domains were not in our outgoing account change list. Emailed antoine to check if they have domains.
Hi Antoine,
We received a call from Vincent today regarding his domains below:
We did an account change on 5/31 and requested to get a confirmation when you have accepted the account change. They are no longer in our outgoing account change list and should be in your GoDaddy account.
Please confirm. Thank you.
2017-07-10 | catherine.c
response from Antoine:
Hello,
There has been a major mix-up on our behalf for the transfer of Vincent Azzolino's domains. I recently became the new web developer at americasmiles and there was miscommunication in the forwarding of the previous web developers email accounts, that prevented us from receiving the godaddy emails to active the following domains.
As you may know they only give us 5 days to confirm the changes. I was able to confirm the changes for, paramusdentallab.com, bergencountydentallab.com and
dentallaboratorynj.com. I wasn't able to confirm azztechdentalstudio.com before the 5 days expired. Can you submit another transfer for azztechdentalstudio.com to our godaddy account. Thank You and sorry for the mix up.
close accountclosed
Task: Website | 2017-06-13
| Catherine C.
| #77536
|
Vincent would like to close account.
This Is Vincent Azzolino Owner/President of Azztech Dental Studio.com. Please cancel my Acct for website.
Thank you for all your years of great service and professionalism.
Regards,
Vincent.
2017-06-13 | danny.n
Ticket has been completed. Closing ticket. 2017-06-13 | danny.n
confirmed.
Hello, my name is Antoine Green from AmericaSmiles below is the information needed to transfer azztechdentalstudio.com, on behalf of Vincent Azzolino. I spoke with godaddy, they told me their was no transfer for azztechdentalstudio.com to our account below.
Here is our godaddy account information that you’ll need to complete the transfer:
2017-06-12 | catherine.c
Ticket has been completed. Closing ticket. 2017-06-12 | catherine.c
emailed account change initiated and confirm when accepted.
Marty from AmericaSmiles called regarding transferring out the domains for Vincent, mention they had already done so (Ticket #76728). Reminded Vincent he will have to contact us once everything is situated to close out his account here.
Leave a Comment:
transfer out domainsclosed
Ticket: Website | 2017-05-31
| Catherine C.
| #76728
|
Hi this is vincent from AzzTech dental Studio.
Please transfer the following Domain names to the information below.
The company name servers are:
1) NS1.AMERICASMILES.COM
2) NS2.AMERICASMILES.COM
2017-06-23 | chandra.t
Marty called, domains were not in their account - moved the four domains into their GoDaddy account. 2017-05-31 | catherine.c
Ticket has been completed. Closing ticket. 2017-05-31 | catherine.c
4 domains initiated. Requested Vincent confirm when they have accepted domains.
Vincent called to discuss transferring his domains to another godaddy account. I asked him for forward his account info along with the domains to support.
America Smiles # 1857255
discovered by us. There were a lot of files and random folders everywhere that I removed, but, can not access WP dashboard to continue. Please take a look. Client is not aware.
2017-01-11 | rod.l
Website checked and stable. Closing. 2016-12-29 | sean.f
At this time site is OK, but we need to check in a couple of weeks to make sure it is clean. 2016-12-29 | rod.l
Not at this time since the process was started already. 2016-12-29 | sean.f
So, are you redoing the site? (fresh start)? 2016-12-29 | rod.l
Plugins, themes and core files were compromised (total loss). All were deleted or fixed. When this happens its best to start fresh because we don't know how far the attack has gone and we cannot change SFTP/DB credentials on our own. I will monitor the site.
Leave a Comment:
Estimate
Estimates | 2016-12-07
| Danny
| #64667
|
Leave a Comment:
Login Resetclosed
Task: Other | 2016-12-07
| Danny
| #64655
|
Belinda, Vincent stated that he wanted to make some changes to his site and you had previously showed him how to do a RESET. he stated he never got the password reset email but did mention he did have some issues with his email. Can you reach out to him to confirm the email on file is correct where he’s suppose to receive the reset password. He said he spoke to you before regarding this. thx
2016-12-07 | chandra.t
Turned off auto renew for bergencountydentallab.com and paramusdentallab.com. Set profile to charge $25/year 12/31/16 for azztechdentalstudio.com. 2016-12-07 | justinn
Confirmed - Notified Chandra 2016-12-07 | justinn
charge only $25/year for 1 domain alias to renew which is www.AzztechDentallab.com, the other 2 alias, make sure it is "UNRENEW" for next year. please confirm. 2016-12-07 | danny.n
Justin, I spoke to Vincent, please coordinate with Chan to charge only $25/year for 1 domain alias to renew which is www.AzztechDentallab.com, the other 2 alias, make sure it is "UNRENEW" for next year. please confirm. 2016-12-05 | danny.n
responded back justifying the charges so he understands its for teh 3 additional ones not for his main site. will wait to see what he says. We may just waive it entirely and make it an exception. 2016-12-05 | danny.n
"Hi, Why are you charging for Domain names all of the sudden, These were included in my deal at the time signing on to your company. If you charge me for the Domain names, I will have to move my business some where else.
Vincent @ AzzTech Dental Studio..
"
Vincent called regarding Jotform not working. Reviewed and all Jotforms are receiving. Called and LV.
2016-11-15 | chandra.t
Vincent returned our call. (I wanted to go through testing the forms while on the phone, but he was not near a computer and will check his email later). He inquired about making changes to the website - sent CP instructions.
Leave a Comment:
Past Due
Accounting | 2016-09-01
| Chandra
| #58346
|
Email past due $49 for web.
2016-09-01 | chandra.t
Client updated CC via phone (Visa ending in 4702), paid past due.
Leave a Comment:
CC Update
Accounting | 2016-01-15
| Chandra
| #43881
|
Vincent updated CC over phone via Catherine, Visa ending in – 0842.
I tried to reinstate my old e-mail but they could not do it. so I need you to delete Azztechdentalstudio@verizon.net.
I created a new E-mail to replace that one. it is . Azztechdentallab@verizon.net. you could keep vinazzl as well.
On my home page I noticed spelling errors, thought there was spell checker when I set it up. can you check everything, even on other pages as well. if you could I’d appreciate it
On home page need to change soundtrack software to LabStar Software. please change this on communication page also.
I like what you did on home page with van. Very Nice. Can you change On your time to At your convenience.
on page our team and communication page can you write. (As of February 2014 Vincent achieved Certification in Sirona’s Cerec InLab 4.2 Software Cad Cam Design. In doing so he has successfully designed hundreds of Cad Cam restorations chair side.
Lastly for now. On home page on top where pics and quotes change. can you write in.( Skillfully Transforming Smiles Into Masterful Artwork.)
2015-06-24 | mitchell.g
Ticket has been completed. Closing ticket. 2015-06-22 | belinda.t
Hi Belinda me again.
I think there is something wrong with my quick contact form
you cannot see what you type inside the boxes.
does not work.
Please check for me'
Please call Vincent on Friday morning. He is doing additional postmail marketing and would like to know our options prior to doing so. Mentioned to him that postmail might not be strategic enough whereas online marketing will go directly to clients. He understood but I think needs more push or info. In all, please talk to him about our marketing programs 🙂
2015-09-10 | danny.n
Ticket has been completed. Closing ticket. 2015-06-23 | belinda.t
YEs sir 2015-06-23 | danny.n
So i should call him THIS Friday? 2015-06-23 | belinda.t
Vincent mentioned to call him on Friday, and if he does not pick up, will call you back. 2015-06-22 | belinda.t
Vincent couldnt take the call Friday but asked him if we should follow up sometime this week/Friday again. Will confirm. 2015-06-19 | danny.n
called him at 10am as scheduled. Office is closed. LM on answering machine. Did you have a cell that i was suppose to call? please advise. thanks.
Belinda, please have S21 update DNS for the 3 below:
bergencountydentallab.com
paramusdentallab.com
azztechdentalstudio.com
Once done, lets transfer it to our GoDaddy account. Vincent complete understands and would like to get the 3 to continue to go live and redirected to www.DentalLabaroatoryNJ.com
2015-06-16 | belinda.t
Spoke to Vincent and azztechdentalstudio.com was still down as DNS was not changed. I've updated DNS should go back up today. Will notify Vincent. 2015-06-15 | belinda.t
All domains are in our Godaddy and have been added to Gateway (serving as aliases) 2015-06-15 | danny.n
i noticed paramusdentallab.com and bergencountydentallab.com DNS is correct but still with s21
Vincent called for you, please contact 201-265-0226.
2015-06-15 | danny.n
Ticket has been completed. Closing ticket. 2015-06-15 | danny.n
closing ticket to create a new one for you belinda. 2015-06-15 | danny.n
Vincent called me. figured out that he was referring to www.azztechdentalstudio.com . Looked up zoho and noticed he had a total of 3 alias: bergencountydentallab.com
paramusdentallab.com
azztechdentalstudio.com
Solution21 has control. We will get the site DNS changed and transferred to our godaddy.
The current website is not used as a marketing tool and we would like to market better to prospective doctors in the area. We want to let doctors know that the lab is cost effective, local, and convenient for them (as opposed to sending orders to China).
1. On flash, make one slide that tells doctors he is MOBILE and will come to them.
2. Home page body: create banner/heading that also says the laboratory is mobile and will come to doctor’s office for their needs. Quick turn around time, established relationships with local doctors, great products/results.
3. Quick contact: remove that version from sidebar. Make an enlarged version and move to the top of the sidebar and make it noticeable.
4. Create email address info@azztechdentallaboratorynj.com and forward to his AOL account.
Please let me see after to see if we can think of anything else.
2015-06-16 | belinda.t
Please enlarge the banner to the width of the nav bar. Would like for it to show very well. Also, remove "go your home" as the client is only dealing with dentists. 2015-06-15 | mitchell.g
Hello Dr. Vincent Azzolino,
Your ticket #33488 labeled -Changes to Website- has been been updated.
Please refresh your browser when viewing any new changes submitted to your website. If you have any questions regarding this, please submit another ticket labeled -In reference to Ticket #33488- and we will get back to you as soon as possible.
I was unable to add a slide to the flash because we do not have the original flash file to add the necessary images. Please let me know if you have any questions.
Thank you!
Spoke to Vincent regarding mobile website and he is considering letting go of the website and closing his business as he’s only focused on it 1 day a week.
Mentioned different concerns that his clients have when coming to him. Advised him to make changes to his website to address those concerns; let clients know he’s mobile and will come to them, he’s known in NJ, he’s experienced. Told him not to give up on marketing because thats half of the business. He agrees and is happy that we’re reaching out to him as his previous marketing company was not focused on dentistry. (post card media?)
Will set up new task to make certain changes to his website to help conversion on the site. Told him that he still needs to market correctly to get full results.
Hi, I need to access my site for editing. I was able to do it a while back when I first set up my site.
Can someone please let me know how I can do this. It does not work now.
Thank You.
2014-10-02 | chandra.t
Sent CP instructions. Ordered WP conversion, let it him know it can take up to 2 weeks and to submit tickets in the meantime
Leave a Comment:
Past Due
Accounting | 2014-08-04
| Chandra
| #22384
|
Email past due $49
2014-08-08 | chandra.t
Vince updated CC over phone, paid past due
1.16.12 – fillable forms: $199 (Charged by Chelsea)
09.22.2011 Elite Plus $4999.00 $99/mo first 3 months Free added Brochure Design at no extra cost SEO Local Listing Mobile Site Social networking Walk on Video Brochure (Charged by Chelsea)
Website Backup:
Introduction:
Questionnaire:
Concept:
Approved:
Developed:
Sitemap, Submissions, 301:
Check Other Products:
Analytics Applied:
Review:
DC is Ready:
DC is Live:
Cancelled
transfer initiated.
2017-07-10 | catherine.c
Antoine: the email address was changed to:
info@americasmiles.com
AmericaSmiles Godaddy Customer #: 1857255
Godaddy Email: info@americasmiles.com
2017-07-10 | catherine.c
Customer ID is incorrect. Emailed Antoine for correct ID.
Leave a Comment: