Dr. Lula Tsegay

Please close out account.

The doctor assumed when the domain was transferred out, her account was canceled. I explained it was not so. Sent confirmation email and stopped charges.

The doctor has a new site up with Patient Pop.

drluladds.com

customerID: 77040690
email: ops@patientpop.com

Doctor updated CC via phone.

Email past due $49 for web.

Can you please log onto FTP and add the following lines to the end of the robots.txt file:

User-agent: ia_archiver
Disallow: /

Important for you to FLUSH CACHE in wordpress after the changes have been made.

Remove anything that says “legal notices” any links and/or pages throughout website.

Client wants to pause/stop online marketing for now – will want to reactivate in the future – needs to watch her expenses – explained to her that if she stops the marketing, she will not have the 1st page placement exposure for her competitive area – she is aware

Doctor account current. Please un-pause campaign.

Past due, please pause campaign.

Email past due.

Chandra, can you please waive the next 6 months for her. We were suppose to following the issue she had last year but it wasn’t done. Let me know when done and also email her cc me to confirm completion. Thanks.

Johanna, can you please do me a favor and email her some promotional ideas so she can add, i had advised her to put a few more targeting other procedures not just In-House insurance and Exam/Cleaning. Also coordinate with design team to add a QUICK CONTACT form on his promotional page. Lastly, please direct her adword to this Promotional page instead of home after this page is revised/updated. Talk to me with any questions. REMEMBER to email her by Tues next week. Thanks.

“Appointments” is spelled wrong. Please fix

She was very upset about the website being down, she said when somebody called to cancel it wasn’t her and she never got a call from us to confirm that she was cancelling. She has been with us for years and we never call her…its only her and her husband managing the practice and we have to one step further to make sure the right person is calling not a competitor messing around.

Adwords: VERY UPSET…she said she asked justin for adwords report when set up, she specified him the promotions she wanted on the ads but they were never applied. I have never received this information, I got her to stay with us a little long and i will personally make sure her promotions are up. Will send doctor an analytics report & work with her to try out new things for a few more weeks.

She requested to speak with Danny because she has talked with Justin many times and things aren’t working.

Dr. called – very upset – said her website is down & if she didnt called it would have continued – she is currently doing marketing too & said she has not received anything since – trasnferred to Yutis – she also provided an updated credit card

ending in -7020
Exp: 6/16

Please look into her domain – client is very upset – domain expired – i believe this is the second time it happened – please advise

Client paid past due, please un-pause campaign.

Email past due $300

Past due, please pause campaign

Google Adwords: $300/m (ordered via phone)

Google Adwords: $300/m via phone

Hello, please switch out her forms to JotForm.

Please re-activate Dr.’s account & place website back online. (See “Fake Call” Note)

Spoke with Dr. Tsegay regarding her “cancellation” – she said she never spoke with me last week – said that she loves us and didn’t order a cancellation of the website – she didn’t seem quite shock – she said that someone called her last week saying that they noticed our website is down & they wanted to build a website for her – she called Frank this morning – she wanted to be contacted back on why the website is down – will place website back online.

She addressed that next time for a cancellation. Call her cell directly: 510-914-8028 (cell)

Client was upset that her website was down. Explained to Justin cancellation process, and we should explain cancellation process (website will go offline). Justin will call client if she would like the site back online until domain transfer has gone through.

Dr. has gone with Sesame

Dr. addressed that she went with Sesame already – I tried convincing her to stay but she said she already signed up – she needs a domain transfer & changing of email password

Dr. addressed that she went with Sesame already – I tried convincing her to stay but she said she already signed up – she needs a domain transfer & changing of email password

Please start cancellation process

Dr. Tsegay called – did not get a chance to talk to her yet – she is interested in Social & Videos – will try to get her to do a design change for $1,000 + social: $250 + $29/m + videos $250 + 20/m

Dr. updated CC over phone, paid past due $49

Email past due $49

11.13.12: Advanced SEO: $1,500 + 99/m (Invoiced by Chelsea) IMPORTANT: SEE NOTES

10.24.11 – WD: Prem: $1,499+$49/m (Charged by Chelsea)

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