Premier Dental Associates Inc

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    Team


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    PRACTICE ADDRESS


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    Profile ID: 100144




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    Please update visa for AdWords closed
    Task: Accounting | 2018-02-13 | brent.d | #118008 |

    Your financial institution declined a payment from your Visa • • • • 6394 associated with the Google AdWords account for 463-212-5126 on Feb 11, 2018.

    Please contact to update their CC info.


    2018-02-14 | chandra.t
    Cindy updated CC via phone (Visa ending 7819). Ads are running.
    2018-02-13 | chandra.t
    "Will do if not today, then by end of day tomorrow"
    2018-02-13 | chandra.t
    Email past due $522.09 for Managed adwords.

    Leave a Comment:




    Send Files submitted closed
    Task: Website | 2018-02-09 | Chandra | #117865 |

    Please send the necessary website files to Mike Zenczak at mzenczak@advance-ohio.com, CC jnester@advance-ohio.com on the email.


    2018-02-16 | rod.l
    Sent credentials.

    Leave a Comment:




    Cancellation 
    Marketing | 2018-02-02 | Chandra | #117407 |

    Doctor called, they are switching to a local company (Advance Ohio) for the website and Adwords starting 3/1/18. He wanted to make sure all of his billing stopped and it was a smooth transition. Authorized Mike or anyone from the company access to this account. Wants to keep the Adwords active until 2/28/18 midnight EST.


    2018-02-02 | chandra.t
    Stopped charges and emailed doctor cancelation confirmation.

    Leave a Comment:




    remove dates closed
    Task: Website | 2018-01-05 | Catherine C. | #113987 |

    On these pages, erase date 9/20/2015 from under the promo. Below the image, add text – “Expires end of the month.”

    – http://clevelanddentistohio.com/education/undetectable-correction-with-invisalign/

    – http://clevelanddentistohio.com/education/teeth-that-look-and-feel-like-your-own/

    – http://clevelanddentistohio.com/education/zoom-whiten-for-a-brighter-smile/


    2018-01-05 | catherine.c
    done.
    2018-01-05 | catherine.c
    admin100144
    Gy34a$i3NU5b(hWw5nLPqqEv

    Leave a Comment:




    Adwords Convo – Gary client
    Marketing | 2018-01-03 | brent.d | #113499 |

    had a real long talk with Gary in regards to the performance of his wife Rita’s campaign. Mentioned he used to work with Sean (Dr.F) directly as he managed his campaigns. Told him I will be helping him out with everything Adwords. Walked him through the adwords dashboard to show him what to look for in regards to data performance. Spoke about how 2016 got a lot better results then 2017 in regards to patients coming in. He wants to see what we were doing in 2016 in comparison to 2017 to make sure we optimize accordingly. I told him I would provide him w/ monthly reports on his campaign as well as spending quality time looking over his campaign to monetize what was working during 2016. He will be expecting an email from me on the changes I will be making on the campaign itself. Will keep an open communication with him.


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    promotion dates 
    Notes | 2017-12-28 | Catherine C. | #112571 |

    for this page – http://clevelanddentistohio.com/promotions/

    they requested to not have a expiration date and state “All promotions expire at the end of each month”


    Leave a Comment:




    remove alla from team page closed
    Ticket: Website | 2017-12-20 | Catherine C. | #111205 |

    2017-12-20 | catherine.c
    emailed completed.

    Leave a Comment:




    update promo date closed
    Task: Website | 2017-10-31 | Catherine C. | #100864 |

    Can you pls update the date on their promo to the end of Nov?


    2017-10-31 | catherine.c
    done.

    Leave a Comment:




    Promotions 
    Notes | 2017-10-02 | Desirae.G | #92185 |

    Updated the expiration date of promotions per request of Dr. F.


    Leave a Comment:




    CC Update 
    Accounting | 2017-08-24 | Chandra | #82942 |

    Doctor called and requested to use Visa ending in 6394 for Managed ads (previously using Visa ending in 8997).


    Leave a Comment:




    Promtions closed
    Task: Website | 2017-04-13 | Chandra | #73638 |

    Please update expiration date on Implant page promotion to 2017.


    2017-04-14 | developerbrijesh
    done please check if you have any changes then tell us
    2017-04-13 | catherine.c
    http://clevelanddentistohio.com/wp-admin/
    U: admin100144
    P: KbZsLLACNfu2dBzYq9jJAw(H

    Leave a Comment:




    Promotions Date 
    Notes | 2017-03-01 | jessica.c | #70578 |

    Gary called to update end date of promotions. Needs to be updated at the end of every month.


    Leave a Comment:




    Security clean up done 
    Notes | 2016-12-28 | Sean | #66076 |

    Leave a Comment:




    CC Update 
    Accounting | 2016-10-13 | Chandra | #61088 |

    Carrie updated CC via phone (Visa ending in 6394).


    Leave a Comment:




    Online Marketing 
    Marketing | 2016-02-29 | Chandra | #46021 |

    2/26/16 – Switched OM campaign into managed account (clients own CC) and paused Bing account.


    Leave a Comment:




    Comp.Of Tickets&Feb2016promo emailed 
    Notes | 2016-02-05 | Alec J. | #44862 |

    excluding Marketing,Mobile


    Leave a Comment:




    email – add office photos closed
    Ticket: Website | 2016-02-04 | Catherine C. | #44788 |

    see email fwd from Dr. F (photos attached)


    2016-02-05 | catherine.c
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Please Convert To PDF and Add News Letter closed
    Ticket: Website | 2015-11-23 | Justin | #41521 |

    Relax dental shots are free is November 2015 newsletter
    Can you please arrange them on the website in chronologic order?
    Thank you

    attachments
    2015-11-25 | rod.l
    Ticket has been completed. Closing ticket.
    2015-11-25 | catherine.c
    Please review.

    Leave a Comment:




    Take out Dr. from Logo closed
    Task: Website | 2015-11-17 | Rod L. | #41286 |

    Take out dr. from logo.


    Leave a Comment:




    Edits via Email closed
    Ticket: Website | 2015-11-17 | Chandra | #41256 |

    1. Under about on first page please change tab to Meet the Doctor (not Doctors)
    2. Once going into Meet the Doctor please change to Meet the Doctor (not Doctor)
    Above the picture of dr Rita and her profile


    Leave a Comment:




    Edit via Email closed
    Ticket: Website | 2015-11-16 | Chandra | #41211 |

    1. Ok to get rid of dr Lee for front page and all other pages as well as her profile on Site and mobile site as she is no longer with the practice

    2. Reminder that specials and coupon explorations need to be updated on both first pages and second page coupons of site and mobile site


    Leave a Comment:




    Privacy Policy closed
    Task: Website | 2015-11-12 | Chandra | #41163 |

    Can you put a privacy policy page back into the footer. I’m not sure if the old one is still there. If not, just a blank page and I will fill the content.


    Leave a Comment:




    Internal Edit closed
    Task: Website | 2015-09-16 | Chandra | #38378 |

    Please update promotions on Implants, Invisalign, Zoom pages to expire 9/30/15. Do not notify doctor when completed.


    Leave a Comment:




    Waived Fee 
    Accounting | 2015-08-17 | Chandra | #37050 |

    Waived 2 months mobile per Dr. Fahimi, $29 will resume 11/1/15.


    Leave a Comment:




    Social links update on Mobile 
    Notes | 2015-08-17 | Sean | #37049 |

    The links at the footer of mobile site was wrong going to another client Google plus page. Dr. was very upset. The links were updated to: https://www.facebook.com/pages/Premier-Dental-Associates/1607792626136321
    and https://plus.google.com/110628678385280993707/about?hl=en
    Also 2 months of credit for mobile monthly was given to the doctor.


    Leave a Comment:




    Monthly Fee Increase Update 
    Accounting | 2015-08-10 | Chandra | #36748 |

    Adjusted monthly fee –
    $30 > $49 for web


    Leave a Comment:




    Address Mispell closed
    Ticket: Website | 2015-08-10 | Danny | #36735 |

    Please correct the City name in the header. It is mispelled. should be “lyndhurst” not “lynhdhurst”. no need to contact client. i came across this.


    Leave a Comment:




    add new code to testimonial page. closed
    Ticket: Website | 2015-07-29 | Rod L. | #36180 |

    Working progress will be added to the site and commented out while working on it.


    Leave a Comment:




    change review widget position closed
    Ticket: Website | 2015-07-27 | Rod L. | #36095 |

    Change review widget location to the top of testimonial page and on the footer of the homepage display a preview of the reviews with a link to the testimonials page.


    2015-07-27 | rod.l
    Ticket has been completed. Closing ticket.
    2015-07-27 | rod.l
    Hello Dr. Rita Kutsikovich,

    Your ticket #36095 labeled -change review widget position- has been been updated.

    The location of your review widgets has been moved and the front page now shows a preview of it but a link to the testimonials page.

    Thank you!

    Leave a Comment:




    Adding Bing and Yahoo ads 
    Marketing | 2015-07-06 | Sean | #34734 |

    To increase trafic


    Leave a Comment:




    Please use this HTML code closed
    Ticket: Website | 2015-06-29 | Premier Dental Associates Inc | #34532 |

    to show our RevenueWell reviews on our Web Site. var RW_Config = { id: ‘46778408-97b8-4e98-a104-aa5e28127cba’, host: ‘https://patientconnect365.com’, rv_header_color: ‘#000’, rv_text_color: ‘#4c4c4c’, rv_testimonials_color: ‘#910100’, rv_page_size: 5, rv_iframe_hight: 1000 };


    2015-07-09 | belinda.t
    No response, closing ticket.
    2015-06-29 | belinda.t
    Hello Dr. Kutsikovich,

    Your ticket #34532 labeled -Please use this HTML code to show our RevenueWell reviews on our Web Site. - has been been updated.

    The code that you have sent is incomplete, please paste the entire code into the Comment area of the ticket submission.

    Thank you!

    Leave a Comment:




    Please use this HTML code closed
    Ticket: Website | 2015-06-29 | Premier Dental Associates Inc | #34531 |

    to show our RevenueWell reviews on our Web Site.


    2015-06-29 | belinda.t
    Closing ticket please see ticket above.

    Leave a Comment:




    FTP – Robot closed
    Task: Website | 2015-06-23 | Justin | #34053 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Newsletters via Email closed
    Tickets | 2015-05-28 | Chandra | #32682 |

    I just noticed under Newsletters , most recents ones are not there from 2013 and 2014. The only ones that i see are 2011 and 2012
    Can you please add the 2013 and 2014 newsletters from the old website? thanks much


    2015-05-28 | chandra.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    New Design Edits from Gary closed
    Tickets | 2015-05-18 | Belinda | #32342 |

    1. Please make phone number larger at top right of page 1 and under contact us in page two
    2. Please put end of month expiration dates on three specials at bottom of page 1
    3. U did say the adds will alternate automatically
    And as will the expirations so we won’t have to call each month
    I just want to confirm this and that the expirations will auto update when clicking on promotions at top to go into second page coupons
    Please let me know


    2015-05-20 | sean.f
    Yes, we setup a reminder
    2015-05-20 | belinda.t
    The promotion schedule monthly updates: Does chandra or we have it set up somewhere to make adjustments?
    2015-05-20 | belinda.t
    The promotion schedule monthly updates: Does chandra or we have it set up somewhere to make adjustments?
    2015-05-20 | belinda.t
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Mobile Redesign (New Order) closed
    Tasks | 2015-05-11 | Danny | #32133 |

    Mobile Redesign: $999 + $29/m
    Please charge $999 and add $29/m charge on top


    2015-05-12 | chandra.t
    Charged.

    Leave a Comment:




    Mobile Redesign closed
    Tasks | 2015-05-11 | Danny | #32132 |

    Please do a mobile redesign after the Web Design Change is done.


    Leave a Comment:




    New Web Design closed
    Tasks | 2015-05-11 | Sean | #32121 |

    Design http://elitedentalspanaples.com/
    Please start on a temp URL until all the changes to individual pages are done.

    Other Notes:
    1. Please change the orange accent color in CSS to the dark blue on the current website (background of promo on current website)
    2. The 4 boxes: Promotions, Awards, Cosmetic Dentistry
    3. Change read more button on home page to make an appointment
    4. Remove all current forms on individual pages and only have the side one and contact us page forms
    Thank you


    2015-05-11 | sean.f
    More notes: The main header to use the top orange on current website about her being an Award winning dr.

    Leave a Comment:




    Google Analytics (Urgent) closed
    Tasks | 2015-05-06 | Danny | #32019 |

    Dr F request to have Analytics setup for them BUT do not setup the Analytics360 reporting. LMK when done. thanks!


    2015-05-06 | chandra.t
    Restored scheduled email and added Dr. Fahimi to recipient.
    2015-05-06 | chandra.t
    Already has Analytics set up in optimized360@gmail.com, I deleted the scheduled emails.

    Leave a Comment:




    Update CP closed
    Tasks | 2015-05-05 | Chandra | #31979 |

    Noticed the second box section is wiped. Can you please update Mobile and Marketing tabs.


    2015-05-05 | danny.n
    chan, its been updated. thanks!

    Leave a Comment:




    Patient Registration Link closed
    Tickets | 2015-05-05 | Chandra | #31958 |

    Erika left a voicemail, said she knows we had some issues a few weeks ago and now patient registration link not working. Please call.


    2015-05-05 | chandra.t
    Updated and called Erika.

    Leave a Comment:




    Remove Legal Notices closed
    Tasks | 2015-04-23 | Justin | #31510 |

    Remove anything that says “legal notices” any links and/or pages throughout website.


    2015-06-11 | justin.n
    Ticket has been completed. Closing ticket.
    2015-04-28 | justin.n
    Please remove "Terms of Use" links/pages throughout website

    Leave a Comment:




    CP Info deleted 
    Notes | 2015-04-09 | Olivia | #30658 |

    The Move, Web, Projects section was deleted. I input the MWP info and the autologins


    Leave a Comment:




    Web Stats 
    Notes | 2015-03-23 | Olivia | #29869 |

    I spoke to GoDaddy about setting the webstats for the server for clevelanddentistohio.com but they said we would have to give our clients login credentials. I told them that we cannot give them access to our server so they suggested that we register with AwStats. She didn’t have much to elaborate on it. Is this something we can do?

    http://www.awstats.org/


    Leave a Comment:




    Specials Edit closed
    Tickets | 2015-03-19 | Chandra | #29150 |

    Home page under Spring Specials – Please update 3 promotions to expire 6/1/2015
    Promotions page – when specials are clicked, still showing 3/31/2015 (please update to 6/1/2015)


    2015-03-19 | chandra.t
    Updated.

    Leave a Comment:




    Edit Per Client’s Request closed
    Tickets | 2015-03-16 | Danny | #28950 |

    1. on top right of first page
    please update the year for Top Dentists to 2014 (instead of 2013
    2. on first page right side please change to Spring Specials! and expiration to 6/1/15 deals and in page two

    sunflower


    2015-03-18 | leanne.p
    a sunflower image has been attached to the ticket. please use that png instead.
    2015-03-18 | developerbrijesh
    Please share a PNG image of tulip flower.
    2015-03-17 | leanne.p
    The Spring Special is kind of stretched out height wise. also please add a tulip (a flower) on the upper corner and bottom left corner in the background of the "Spring Special"
    2015-03-16 | leanne.p
    on the upper left corner in the red image, change 2013 to 2014. Also, on the right side bar, change winter special to Spring Special. Change the snowflake to tulips on that image. Change the expirations on the same sidebar to 6/1/2015. On promotions page, please update the expiration dates to 6/1/2015. Thank you!

    Leave a Comment:




    Website is down 
    Notes | 2015-03-12 | Olivia | #28883 |

    Website was down. The backup we had was incomplete. Contacted Godaddy to have a backup restore on that subscription and put up the html site for now until backup is ready


    2015-03-13 | olivia.l
    Its a note because its noting what happened... not a task for anyone. The website is up and has been up.
    2015-03-13 | justin.n
    Website is still down - client called - looks like it was made as a note instead of ticket/task

    Leave a Comment:




    Phone Call closed
    Tasks | 2015-02-13 | Leanne | #27706 |

    Client called in regards to the ‘Patient Registration’ button in the left sidebar. She said the button used to link to a page where you would click on the different forms to retrieve it, now it goes back to the old form.

    Told client that we are updating their website and moving over to a more secure server. She understands and would like to have the new forms back on the button.

    If needed, email them for the forms again. Thank you!


    2015-02-16 | danny.n
    Cindy called to see if we got the ticket. I've confirmed with her that we are still working on it. I saw your note regarding teh form... do you need the forms again? not too clear what you mean by "if needed..."

    Leave a Comment:




    Edit – via Email closed
    Tickets | 2015-01-22 | Chandra | #27057 |

    florida2Please add this family picture to where family pictures are please


    2015-01-23 | dawn.m
    -added photo to website and emailed dr. instructions.
    2015-01-22 | chandra.t
    Original photo in client folder if needed. Please send CP instructions as well as email doctor when completed.

    Leave a Comment:




    CC Update 
    Accounting | 2015-01-12 | Chandra | #26555 |

    Doctor updated CC via fax.


    Leave a Comment:




    Video Testimonials closed
    Tasks | 2014-12-11 | Olivia | #25927 |

    I just moved this from html to wp. Noticed that the flash video for testimonials aren’t working. Can you look into this?

    http://clevelanddentistohio.com/video-testimonials-1/


    2014-12-22 | ha.l@optizign.com
    okay, its been updated now.
    2014-12-18 | belinda.t
    WP page editor does not allow part of the embed code therefore the player keeps loading. Please upload the videos to our optizignllc@gmail.com and embed them into client's site.

    Leave a Comment:




    Revise FB Recurring Profile closed
    Tasks | 2014-12-11 | Danny | #25910 |

    $30/m profile.
    Breakdown: $20/m Web & $10/m mob


    2014-12-11 | chandra.t
    Updated.

    Leave a Comment:




    Forms – via Email closed
    Tickets | 2014-12-09 | Chandra | #25758 |

    Hi,

    I emailed on 11/21/14 referring to our new client packet that we needed to put on our website, clevelanddentistohio.com. As we look on the website it seems that 2 of our forms are missing, the HIPPA & Patient Intake Questionnaire, I was wondering why they weren’t added? & if you could please let me know if you need anything additional to add them or if you can add them for me as soon as possible.

    Thanks,

    Erica (premierdentalassocoh@gmail.com)


    2014-12-09 | dawn.m
    Forms are on the website. they were sent over as word documents so when they are clicked on they download instead of opening in new window. Let erica know if she wants to re-send them over as pdfs we will update the website.

    Leave a Comment:




    CC Update 
    Accounting | 2014-12-03 | Chandra | #25393 |

    Doctor updated CC via fax, paid past due.


    Leave a Comment:




    Edit Via Phone closed
    Tickets | 2014-12-02 | Leanne | #25343 |

    Change the “Fall Special” to “Winter Specials” with snowflakes instead of leaves. Change all the expiration dates to 3/31/15. Then go to the “Promotions” page and change all the expiration dates to 3/31/15.


    2014-12-03 | belinda.t
    It's already been done since this morning. It was just a suggestion for future. Let client know to refresh their browser.
    2014-12-03 | leanne.p
    Belinda, can you change the coupons to 3/31/15. he said he had wanted the specific dates instead.
    2014-12-03 | leanne.p
    Emailed him suggesting it. waiting for a response
    2014-12-03 | belinda.t
    Completed, please notify client and suggest to change the dates to say "limited time offer" so that he doesn't need to remember to change in future. Just a suggestion.
    2014-12-02 | leanne.p
    This was from Gary. Email when finished and instructions on how to submit a ticket. He doesn't remember if submitting a ticket or emailing was inefficient but emphasize the importance of the ticket.

    Leave a Comment:




    Edit Via Email closed
    Tickets | 2014-11-21 | Leanne | #25064 |

    To whom it may concern:

    Can you please remove the forms we have in our Patient Registration section on our website www.clevelanddentistohio.com & replace the forms that are on there with these blank forms that are attached. They are to go in the order, Patient Registration, Medical History, Intake Questionnaire, & then the HIPPA form. Just as it was before but with these blank forms instead.

    If you have any questions at all, please feel free to call our office & ask for Erica or Cindy.

    Erica


    2014-11-21 | dawn.m
    -added
    2014-11-21 | leanne.p
    Located in client folder

    Leave a Comment:




    Upload Document closed
    Tickets | 2014-11-20 | Leanne | #25057 |

    Attach notice of policy of privacy document to website

    -Cindy


    2014-11-21 | dawn.m
    -added, see task above
    2014-11-21 | leanne.p
    located in client folder

    Leave a Comment:




    Remove 2 email accounts closed
    Tasks | 2014-11-18 | Danny | #24952 |

    Cindy called, requested to deactivate Gina & Karen’s email. Also if they are on Jotform recipient, also remove them. Please email cindy@ to confirm completion. Thanks.


    2014-11-24 | chandra.t
    The only recipients on their Jotforms are cindy@premierdentaloh.com and ritazub@yahoo.com
    2014-11-24 | justin.n
    Said it is regarding the jotform... can we remove if not removed yet?
    2014-11-24 | justin.n
    Client called again... asking for premierdentalkaren@gmail.com to be removed.... why are they calling again?
    2014-11-24 | justin.n

    2014-11-18 | chandra.t
    Informed her we do not host @premierdentaloh.com, therefore we do not have access and how to proceed. Gina and Karen were not on jotforms recipient

    Leave a Comment:




    Forms closed
    Tickets | 2014-11-13 | Chandra | #24875 |

    Cindy called regarding updating forms to go from gina@premierdentaloh.com to cindy@premierdentaloh.com – updated


    Leave a Comment:




    Edit Request – Per Client (danny) closed
    Tickets | 2014-11-10 | Danny | #24797 |

    Please change the email listed on: http://clevelanddentistohio.com/contacts.htm from gina@ to cindy@


    2014-11-10 | leanne.p
    Emailed client
    2014-11-10 | dawn.m
    -Updated, please email client.
    2014-11-10 | leanne.p
    Danny, website is still HTML format. Assigned to Dawn to make changes.

    Leave a Comment:




    Edit – via Email closed
    Tickets | 2014-10-16 | Chandra | #24231 |

    THE WEBSITE CLEVELANDDENTISTOHIO.COM
    STILL RUNS SUMMER SPECIAL, EVEN THOUGH THE SUMMER IS ALREADY GONE
    PLEASE UPDATE IT TO EITHER FALL SPECIAL OR THANKSGIVING SPECIAL

    NOT ALL THE TABS SERVICES STILL FILLED IN
    THE BOTTON REGULAR AND DEEP TEETH CLEANING SHOULD BE SEPARATED INTO 2
    SERVICES, SINCE THEY ARE TWO DIFFERENT THINGS.
    ONE SHOULD BE THE PROPHYLAXYS OR REGULAR CLEANING
    AND THE OTHER SHOULD BE DEEP CLEANING OR SCALING AND ROOT PLANING
    THE TEXT WILL COME TO YOU FROM A DIFFERENT EMAIL, SINCE I HAD TO SCAN
    THE TEXT THAT WE HAVE FROM THE PATTERSON TO MY SMARTDOC
    PLEASE LET ME KNOW WHEN CHANGES ARE MADE, SO I CAN LET THE DOCTOR KNOW
    THANK YOU
    ps, i will be sending new newsletter as well soon


    2014-10-21 | dawn.m
    -asked to remove last page of newsletter which was blank, also sent a direct link to deep cleaning page.
    2014-10-20 | dawn.m
    emailed over newsletter and content in word doc. added to website
    2014-10-17 | dawn.m
    -updated coupon and services page, let her know we are not able to re-type any information to avoid errors and if the can send over the text in a word document instead.
    2014-10-16 | chandra.t
    sent from premierdentalassocoh@gmail.com
    2014-10-16 | chandra.t
    "please change text to the one attached in the deep cleaning/scaling and root planing tab (SCR jpeg in client folder) please change text to the one attached in the regular cleaning tab (Prophy jpeg in client folder)"

    Leave a Comment:




    Contact – via Email closed
    Tickets | 2014-10-16 | Chandra | #24228 |

    Hi Guys,
    Can you contact Alla from Clevelanddentistohio.com. She said she has sent over edits but I have not received anything from her. I think that my inbox is still full and not letting any new emails come in.
    Frank E.

    HELLO
    I HAVE BEEN TRYING TO GET A HOLD OF FRANK OR SOMEONE ELSE TO MAKE SOME
    CHANGES TO OUR WEBSITE
    CLEVELANDDENTISTOHIO.COM
    PLEASE FORWARD MY EMAIL TO APPROPRIATE PERSON OR PROVIDE ME WITH
    CONTACT INFORMATION
    THANK YOU
    — Alla Yesinovskiy RDH, BSDH 440-214-0374 cell allayesinovskiy@gmail.com


    2014-10-16 | chandra.t
    Spoke to Alla, informed her to send edits to support@optimized360.com and use CP

    Leave a Comment:




    CC Update 
    Accounting | 2014-10-01 | Chandra | #23909 |

    Doctor (Rita) updated CC over phone


    2014-10-08 | chandra.t
    Doctor called about a double charge on her credit card posted on 10/01/14 & 10/02/14, informed her one of the payments was for September

    Leave a Comment:




    Edit Request – Per Client closed
    Tickets | 2014-09-10 | Danny | #23427 |

    THIS IS A VIP CLIENT…..
    “gary kutsikovich
    ritazub@yahoo.com
    2165133323
    existing customer, please update on clevelanddentistoh.com
    ist page on right and in coupon section once you click on their
    to “Fall Specialls” with some small leaves, rest is the same with expiration date last day of november (please make sure the coupons on the second page are updated as well and to confirm when done
    thank you!”


    2014-09-19 | sandie.v
    Gary called and said he didn't get a notification and wanted to see why the edits were applied. Told him to check his spam, but doesn't have access to email right now so he Request me to sent an email and he will move it to inbox. Also, told him to refresh his browser, and then he saw the changes.
    2014-09-16 | sandie.v
    Updated.
    2014-09-15 | sandie.v
    Website at S21; sent to Frank. Request to have it done Asap.

    Leave a Comment:




    Stats: closed
    Tasks | 2014-08-01 | Danny | #22357 |

    -Last 6 months 2013
    1,802 clicks- 449,978 impressions- Avg position 1.4

    -First 6 months 2014
    2,205 clicks- 642,402 impressions- Avg Position 1.2


    2014-08-01 | danny.n
    Interested in adding "invisalign", wanted $500 but suggested $1,000. ideas on how to promote the Ad as well. See email sent to Gary today.

    Leave a Comment:




    Emails closed
    Tasks | 2014-07-15 | Chandra | #22017 |

    Dr. emailed Frank and he forwarded to us.
    Hi, i have two employees that were terminated today. Gina Dalhofer and Karen stalker. Please delete their emails and add Erica@premierdentaloh.com
    and please send a test message to Erica to make sure she gets it. also ritazub@yahoo.com, and/or rita@premierdentaloh.com , that is my email, i should continue getting it.


    2014-07-15 | chandra.t
    informed her we do not host @premierdentaloh.com, therefore we do not have access and how to proceed

    Leave a Comment:




    CC Update 
    Accounting | 2014-06-24 | Chandra | #21445 |

    Dr. updated CC via email, (will still keep Visa ending in 1771 for Cleveland Neurologist)


    Leave a Comment:




    Display Image Ads Created 
    Notes | 2014-05-13 | Yutis | #14813 |

    Reactivated main display keywords (cleveland dentist, dental implants, beachwood dentist, etc) 6 miles radius – Test


    Leave a Comment:




    Remarketing Paused 
    Marketing | 2014-05-02 | Yutis | #11590 |

    Stopped Remarketing because of Google new advertising policies


    Leave a Comment:




    Zoho Additions 
    Zoho | 1990-09-07 | Sean | #19950 |

    3/4/12 Please re-do the charge below for this month

    Pls charge $1960 now and setup to be charged $1960 for 4 times starting Nov: 25th 2011


    Leave a Comment:




    Zoho Charges 
    Zoho | 1990-09-06 | Sean | #19949 |

    02.26.13 – Direct Mail: 5 Payments of $2000 (April – July) – (Charged by Chelsea)

    10/26/2012 Ordered another set of direct mail. 5 payments of $2-000 Dec-March (Charged by Chelsea)

    6.25.12 – Mobile Site: $0

    6/15/2012 Ordered another set of 4 mailing – 5 payments of $2-000 (Charged by Chelsea)

    5/25/12 Added $2-000 to OM per month* (Charged by Chelsea)

    3/1/2012 Ordered direct mail for 5 payments of $1960 (Charged by Chelsea)

    11/8/2011 Ordered another set of Direct Mail 5 X $1960

    3/14/2011 reordered Postcards same plan $1600 X 5

    11/5/2010 reordered postcard 5 payments of $1-568 (Charged by Jami)

    8.25.10 Signed up for unlimited changes package $30/m (Charged by Jami)

    7/9/2010 ordered redo of postcard for $1-568 for 5 months

    5/4/2010 Gary ordered expansion of OM to $1-500/m

    3.15.10 Custom OH $499 Charged by Jami

    3/10/2010 Ordered Online Marketing for $500/m (charged by Jami)

    2.22.10 DM Platinum package (5 charges of $1- 960 once per month) Charged by Jami

    12.14.09 WD Elite: $2-399/initial – no/hosting
    7/8/2011 reordered postcards 5X1960 (Charged By Chelsea)


    Leave a Comment:




    Zoho ID 
    Zoho | 1990-09-05 | Sean | #19948 |

    840057000000089799


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire:
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready:
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2000-05-12
    Live Online: 2016-04-04
    Analytics Setup: 2016-04-04
    Analytics Report or Jetpack Setup: 2016-04-04
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup: 2015-05-14
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed: 2015-05-14
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review: 2015-05-14
    DC is Ready:
    DC is Live: 2000-01-01
    Cancelled
    Previous Design #

    Previous Site Removed: 2017-11-07
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2000-01-01
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2000-01-01

    Mobile
    Fluid Responsive
    2000-01-01

    Videos


    Marketing
    2000-01-01

    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK

    DC
    2015-05-11
    2015-05-12
    Email
    2000-01-01

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan