Dr was transferred to me from Chandra. Wanted to a refund for the Adwords that was charged 2 days prior to his official cancellation. Explained to dr that we can continue to finish up the biling cycle since it was paid. Our cancellation policy requires phone or email (written notice). Dr understood and stated that the new company is doing marketing and did not want to pay 2 places. Dr will get back to me, in the meantime, we have paused the Adword and closed out the account until further notice (finish up adword campaign for billing cycle).
Doctor called to cancel out account – Danny ok’d to proceed. Please unlock domain and send EPP code to isayeddds@aol.com. A Djdara Jackson may be contacting us from Business Solution to assist with the transfer.
2015-12-16 | catherine.c
Ticket has been completed. Closing ticket. 2015-12-15 | catherine.c
domain unlocked and transfer out initiated.
Doctor says his ads are not showing, I checked on the preview tool and he is showing up for his keywords. Please call to discuss 631-758-6689.
2015-12-02 | danny.n
client called again today, been back/forth with him for the past 30 days. dr expects to be on 1st page organically (currently 3rd page for what he is paying. reiterated many times that what he's paying is for Ad which he is showing. Dr has been threatening to cancel and go to another company. I have made changes to his site updating content and metatags but told him it is not guaranteed. he wanted me to tell him exactly where he'll be if we make these changes. Dr is very irrational. he said he'll give it another 2 weeks, if he s not on 1st page, he is switching company. i told him i respect his decision but he will have the same issue 2015-09-25 | danny.n
Ticket has been completed. Closing ticket. 2015-09-25 | danny.n
called. lm. sent email with the Ad print screen and assurance it is there. explain potential issues why it doesn't show.
Need the stats. Dr is calling asking about his marketing
2015-07-07 | danny.n
Ticket has been completed. Closing ticket. 2015-06-16 | justin.n
Called client - sent him how to delete his Google+ Profile listing - avoided all conversations regarding his marketing and design change recommendation - just talked about his Google+ 2015-06-16 | danny.n
sent dr a print screen of his 1st page placement, along with his G+ which has poor reviews. Gave him suggestions on getting better reviews and also to do a design change. advised dr to contact Justin for quotes. Explained to dr that his marketing campaign is effective but the conversion rate is low which can be increased with a design change. showed him our gallery sohe can see the difference. 2015-06-16 | danny.n
Last month, you have had over 1,400 "impressions" and over 110 "clicks".
I’ve created a managed wordpress with our tempsite with the following credentials
username: developer100095
password: }a*c44DVcsC86e2
(You can find FTP on the left of this comment)
FTP for current HTML site:
host: 166.62.39.134
username: websitesvps
password: 166!banhmi063
port: 21
2015-04-21 | olivia.l
FTP for current HTML site:
host: 166.62.39.134
username: websitesvps
password: 166!banhmi063
port: 21 2015-04-21 | olivia.l
New Site DB: URL: https://p3nlmysqladm001.secureserver.net/wp/166/index.php
Username: m2082573650895
Password: bWrpWN6}t 2015-04-21 | developerbrijesh
Please provide old site database backup and new site database excess. Otherwise we can put the functionality but not the post and setting on the admin.
When completed, let Dr. F know about site being converted for Marketing purposes.
2015-04-27 | olivia.l
Website has been converted to WP. Just had a minor issue with the menu that the developers are working on. See task above. 2015-04-20 | olivia.l
On Friday I tried to upload the info via. yummy ftp but there was a file permission issue. I was working with belinda to resolve it but there is something blocking the installation. Trying to setup through filezilla now 2015-04-15 | olivia.l
Company is switching over from MAC server to iCloud. Computer is not fully synced and there is a file permissions issue with the FTP that won't allow the tempsite to be installed. Project has been delayed.
Spoke with Dr. Sayed – had a long & good conversation with him – addressed the issue – told him the solution and placed things into perspective for him regarding website design change, how long he had the website, what other doctors are doing, his promotions, & how to get more google reviews – dr was upset why it is $999 for a design change – told him how it would benefit & is a good investment to convert patients with his marketing – he seemed to understand.
Addressed to him that after he does what I recommend, his next phone call won’t be “I don’t see any results with the marketing” but he will this time say “Justin, I want more patients” and that is where we will increase adwords.
Dr. Sayed called in regards to his marketing. He pays $400 a month but has not seen any results from it (as in getting new patients)
He hung up too fast for me to ask for his number. (631)758-6689
2015-02-12 | justin.n
Issue has been resolved (please see note) 2015-02-12 | danny.n
Justin's client so had a meeting with him on how to approach this client explaining to him the stats and solution which is to do design change. 2015-02-12 | sean.f
Please call client to discuss 2015-02-12 | sean.f
This client has both of your names, but anyways, I checked his ads, they are showing fine (see attached) during the last 7 days his ads had 12,436 ad view (impressions) and 68 clicks.
He should increase his budget to show higher and get more search clicks.
Thx 2015-02-12 | chandra.t
I noticed his promotion on the home page is expired, can you mention it when you speak with him.
Spoke with dr – asked about viewing his adwords account upon request in regards to clicks – told him I can probably go over that with him – wants to increase adwords – wants to target other cities as well – ordered via phone
Client increasing from $200 to $400/m – Client wants to add Holbrook, Medford, Holbrook for targeted location as well
Can you please add display ads for increased exposure as well? They will want to see stats at upon demand
2014-12-11 | yutis.s
Reactivated OM, allocated a part of budget for display & added Holbrook & Medford to targeted locations. Please notify DR. 2014-12-11 | yutis.s
Reactivated OM, allocated a part of budget for display & added Holbrook & Medford to targeted locations. Please notify DR. 2014-12-11 | justin.n
Chandra set a task for belinda to turn on the website 2014-12-11 | yutis.s
I can't do OM without a website 2014-12-11 | yutis.s
Their website is down 2014-12-10 | justin.n
Increased from $200 to $400/m
Doctor paid past due, account current. Please re-enable site.
2014-12-11 | dawn.m
-website is now up and running. 2014-12-11 | justin.n
Yes, please reactivate the recurring fees for their website as well 2014-12-11 | yutis.s
Justin, should I reactivate their website monthly then? 2014-12-11 | yutis.s
belinda please let me know when website is reactivated
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Updated CC
Accounting | 2014-12-10
| Chandra
| #25850
|
Numerous attempts to pay past due balance. Please disable site.
2014-12-02 | dawn.m
-website files downloaded and site disabled.
-auto-renew turned off and domain unlocked 2014-12-02 | dawn.m
-should cancellation task be activated?
Leave a Comment:
Past Due
Accounting | 2014-07-23
| Chandra
| #22173
|
Email past due $229
2014-11-25 | chandra.t
LM with Joanna that site will go down. 2014-10-17 | belinda.t
Should site still be active? 2014-09-18 | chandra.t
Mail invoice 2014-08-29 | chandra.t
LM with Joanna 2014-08-22 | chandra.t
Email/mail invoice $458
CC Update
Accounting | 2014-04-21
| Chandra
| #11427
|
Dr. updated CC over phone, paid past due $516 (voided 2 months because campaign was paused)
Wanted to maybe reduce marketing monthly, will contact Danny when he has time.
Leave a Comment:
Past Due
Accounting | 2014-03-10
| Chandra
| #11152
|
Mailed invoice
Leave a Comment:
Past Due
Accounting | 2014-02-26
| Chandra
| #11070
|
LM with Julianna regarding past due
Leave a Comment:
Past Due
Accounting | 2014-01-21
| Chandra
| #7911
|
08.17.12 – Reactivated website: $100 + $29/month (Charged by Chelsea)
Online Marketing: $200/month (Charged by Chelsea)
01.17.12 – Took website offline due to nonpayment – Chelsea
7.14.10 Paid past due and restarted website and OM 4.30.10 Paused OM and took website down due to nonpayment past due $157 hosting and OM *Need to set up Quickbook Templates if restarted 3.9.09 WD Sign ($499 + $29/m): $299 ( pt ed.): #161 Online Marketing: Patchogue- NY – $99/m
Website Backup:
Introduction:
Questionnaire:
Concept:
Approved:
Developed:
Sitemap, Submissions, 301:
Check Other Products:
Analytics Applied:
Review:
DC is Ready:
DC is Live:
Cancelled
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