Roshe Dental Group

From Jennifer King – Billing Specialist

Happy Thursday! I have begun the domain transfer process again for roshedental.com. Please approve the account change, so we can get the domain transferred as requested by Dr Roshe. Thank you and have a great day J

Replied:
Hi Jennifer,

We had transferred the domain to Dr. Roshe on July 5, 2016. His GoDaddy account info is:

Dr. Roshe’s GoDaddy Account #: 103163202 . The email on file is roshedds@gmail.com

Please confirm with him that he has domain. We do not have any records of his domain since we closed his account on August 10, 2016.

Please let us know if you have any questions. Thank you.

Please cancel account.

Email past due $78 for web.

Responded to Dr. Roshe letting him know that it is reg: $1,000 but can authorize $500 because he’s been a long time client of ours. Waiting on Dr’s response.

“Good morning,
I would like to get the website files, Catherine asked me to contact you about it .
Regards,
Alex Roshe

Sent from my iPad”

Please initial a transfer in to Dr. Roshe’s GoDaddy

Dr. Roshe’s GoDaddy Account #: 103163202 . The email on file is roshedds@gmail.com

Please email John ( john.donato@conversionwhale.com ) & Dr. Roshe ( roshedds@gmail.com ) once done so they can accept the transfer.

Sent dr an email offering Dr to stay with us. Seems like he’s been workign with Justin and the issues he’s had was trying to get a hold of me. He was more comfortable working with me in the past since the beginning but I haven’t been available to his needs for other questions, edits, etc. Offered Dr $1,000 to change his design if he stays, told him the reg rate today is $4,000 for new clients. Also showed him some new design concepts of our new clients in the initial design phase so he can see our new designs.

Chandra, turn charges for website back on. Chan, please transfer this task to Catherine so she can turn site back on.

Catherine, please turn site back on. Dr will call to officially cancel when new site is done.

“Good morning,
Is there a reason why my website is down? I believe I’m current with my payments
Regards,
Dr Roshe”

Contact Chantelle to transfer domain out in their possession

See note

Good afternoon,

I would like to know how I can regain access to our website, RosheDental.com, and sign into GoDaddy. Currently, it is registered under info@optimized360.com but we need access to it. Please give us a call at 718-547-7474.

-Chantelle

Received a phone call from one of the staff members requesting access to their GoDaddy account. I told her that we cannot give her access to our GoDaddy account. Mentioned moving to a new marketing company. They will email you regarding that. Please respond

Hi Justin
this doctor hasn’t been followed up from march 16 for his SEO request , would you please try to approach him again , he was upset last time.

Dr. Roshe,

It was a great pleasure speaking with you yesterday.
I understand your concern and we will work towards providing you with a better experience — I am very confident that we will.

Based off of my previous discussion with you in terms of how to optimize the site better for you to obtain more patients for your location & specialty.

I would highly recommend for our company to work on your site with 30 hours of on-going optimization (Advanced SEO) on a monthly basis — $750/m ($25/hr).

On a monthly basis, my marketing manager will send you a reporting to show you how you are progressing on the 1st page of Google.

For example:
March: 2nd page, 3rd listing on the top for Bronx Dentist
April: 1st page, 10th listing from the bottom for Bronx Dentist
You will actually be able to type in the keywords and actually see the progress!

Please do let me know if you wish to proceed with having us getting you new patients for your site!

You also mentioned you have a lot of great reviews, please implement that onto the website as well. Can you send over those great reviews of yours?

Thank you,

Chan, can you provide stats (clicks, impress, avg) for past 3 months. also give me the details of his campaign. I need to contact the client today to discuss to prevent cancellation. Also make sure i get data for the display too (separately). Thanks!

Client has been approached by many companies as of late – he does not like how when ever he calls – he does not get a call back after leaving a message – he wanted to cancel – I addressed to him I will take care of everything and provide him with a better experience – he asked if I was aware of why the monthly fees have increased – explained to him the campaign email with enclosed information regarding so

Mainly wants to be on the first page for Google (NO PPC)

Told him I will access his account and have a solution as well as fixing any issues he may have

Asked me to email him instead of calling – told him I will get back to him by tomorrow

Danny, please call Dr. Roshe — 913-310-7474

Please call Dr. Roshe. He is having a hard time logging into his Google Plus.

“Hi Olivia how are you,
I’m having a hard time logging into our google+ account. I have the email with the authorization and user & log in bu its giving me a hard time can you give me a call when you receive this please.”

Hello Dr. Roshe,

Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

LOGGING IN

Login via your member login page: www.360controlpanel.com

Username (your domain): roshedental.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: roshedds@gmail.com

MAKING CHANGES

Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you and let me know if you have any questions!

Please add social medias to site.

Also create, a button or page for the two videos currently on his desktop home page.

Please keep it clean and neat! Thank you,

Adjusted monthly fee –
$10 > $29 for mobile

Can you please log onto FTP and add the following lines to the end of the robots.txt file:

User-agent: ia_archiver
Disallow: /

Important for you to FLUSH CACHE in wordpress after the changes have been made.

UA-61478876-1 was used by another website url to get visitor hits. Cancelled this google analytics account and issued a new UA code for client. IT team swept through the website to ensure that there was no hacking or viruses. The website itself is fine.
reference this article: http://www.ohow.co/stop-adult-referral-spam-ga/

On the mobile site, update the phone number in the header to 718.547.7474.

http://roshedental.com/mobile/

Remove anything that says “legal notices” any links and/or pages throughout website.

Hi this company called open care sent doctor an award so we would like to insert the image to the most appealing place on the website please! On the home page preferably
They sent us the HTML link below

Congratulations to Dr. Alexander Roshe’s Practice on being the on top Dentist in Bronx ranking of 2015.
Verified by
Opencare.com

Belinda, can you update their ‘project’ tab for me. I need the analytics set up and report set up to be april 2nd. Thank you!

Brittany called while you were away – please contact.

Hello Dr. Alexander Roshe,

Congratulations! Your website (roshedental.com) is now live and visible to the public.

We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

LOGGING INTO CONTROL PANEL

Login via your member login page: www.optimized360.com/controlpanel

Username (your domain): roshedental.com

If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: roshedds@gmail.com

MAKING CHANGES

If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

Thank you!

2/25: Melissa approved over the phone to go live with the new design as is!
2/18: Emailed client that the website is ready and still need to get social media links from her

2/17: Developers “completed” the development. I had lots of edits to fix: buttons were not created, not linked and had no hover effect and videos needed to be added.
2/12: Client approves the design, send design to development

http://23c.419.myftpupload.com/wp-admin/

Username: admin100083
Password: 6 < FcXTaGGL.L3sf

http://23c.419.myftpupload.com/wp-admin?autologin_code=sblwctj20vkFU60ZfgKFDEu7yEYNkq

Brittany received the second draft, likes it very much but wanted to tweak a few things. Question about stock photos, doctor said he was charged on his personal account? Please call 718-547-7474.

Wants to go into details about the design changes.

Call Brittany at (718) 547-7474.

Design Change: $999

They would like to be contacted between 9-5pm tomorrow at 718-547-7474

Britt ordered via phone – wanted to move forward with the design change – they have 3 videos & probably 2 different types they want to incorporate with the design

Spoke with Brittany briefly – told them the two design changes we have – recommended $1,000 one because of what they are trying to achieve with the new design – she will run the numbers by dr. roshe & call me back

Client might be interested in doing redesign. Hold off on edits until further notice from Danny.

Home page: Our Promotions section, change that to a black and white photo of the office include office hours below “Most Days 9am-8pm. Saturday hours availible”
Read Our Reviews Section: Remove and add 3 grey buttons Health grade, google+ and rate a dentist
Home page, small promo slider. Remove Whitening gel promo. Add picture of pin on google maps. Add lsit of insurances (1199
Aetna
Cigna
Delta
Guardian
Healthplex PPO
Metlife)
Home page: Above the zocdoc button and below the Contact Us add the phone number.
Flash: Change the main white girl to a spanish/afroamerican girl to fit their demographic more

Client is interested in a quote to redesign their website to look similar to this

http://puredentalhealth.com/index.html

Please call for Britany.

Can someone please give me a call at 718-547-7474

I’m reaching out to request access to Dr. Alexander Roshe’s Google+ account that is managed by you. Thank you!

718-547-7474

On the home page please change Dr.s picture to the one attached. Black & white please!

Client called asking about the monthly stats reports he used to receive. Please add him to the list of monthly website stats.

Godaddy reported multiple login attempts and suggested plugin to protect the site and save bandwidth. I installed it.

-Change office hours from Tuesday/Thursday to Monday, Wednesday, Friday and every other Saturday
-Add script to the testimonials page for patient reviews
-Inform client about the CP and updated editor

Waived monthly fees per Danny’s authorization, recurring resumes Feb 26, 2015

4.1.14 – Credit $59/m until Feb 2014. Over charged dr $600 for marketing so will use as credit.

Dr. Roshe confirms he does not want to continue Adwords after 1 month. He stated he received no phone call or patients. I’ve tried to let dr know to continue the 2nd month whcih is where the results would review itself. Been back / forth with multiple emails showing him stats he got since campaign started which are great numbers.

2/14/14 –
– Domain was at S21. Had it transferred to our account. Complete. Account is updated and is fully in our control
– ALIAS:
http://www.roshedentalgroup.com // Client – Nameserbers — elsewhere
Frank told me: Melissa who was in contact with anya did not know who registered the name. So i think that were it stopped because they did not have username/pass

Below are notes Dr stated he wants done to site:

“Let’s use before and after photos from lumismile and 6months braces

Rate a dentist has some testimonials and I ll try to get more , not sure how great the video come out.”

“My staff doesn’t want to be in the photos,but I ll try
I use afterhoursdental for Facebook
Offers
For patients without insurance 79.99 includes exam.prophy unless gum disease is present and the necessary xrays
For patients with insurance free take home bleaching kit or ultrasonic electric toothbrush
If patient gets exam,cleaning and xrays
Free cosmetic consultation for lumineers

Ortho

Free consultation and free teeth whitening after treatment is competed ”

“http://www.doctoroz.com/videos/toxic-teeth-are-mercury-fillings-making-you-sick-pt-1

I need this in my office and website”

1. Restructure his site with content, prep his site for marketing(danny, see email dated 1/22). Add field to contact forms with promo selections and how did they find him (“google” or “online”). Add a vanity #. Office Page, Before & After, Social Media links (fb, g+, yelp, etc.)
2. Keywords will all go to the PROMO page with different promos.
3. Focus on these 2 zip codes in the bronx: 10466 & 10467
4. Top 3
5. Setup Remarketing

Adword + Remarketing + G+ Setup: $3,000/m (please see marketing note)

www.roshedental.com – https://360controlpanel.com/cp/?id=100083
www.rosheinstitute.com – https://360controlpanel.com/cp/?id=100082

1.9.13 – Premium w/ Mobile: $1-999 + $59/m (Charged by Chelsea)

840057000000091097