Sugarland Advanced OB/GYN Center, P.A.

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    Team


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    PRACTICE ADDRESS


    BILLING ADDRESS

    Profile ID: 100057




    Specialty: Sub-Specialty:  Package:  Related: Accounting: Deals:

    DOMAIN INFO


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    Start Cancellation







    Client Called to Come Back 
    Notes | 2017-11-20 | Justin | #105812 |

    Spoke with Gina – she asked if she can come back – told her of course – she was trying to reactivate her account but I told her that we do no have it any longer because after a period of time the files are deleted in case the client never comes back – it is wasted storage space in which we have to pay for – gave her analogy of iPhone and iCloud storage space running out to pay more – she asked if we are solution21 – told her no – S21 was sister company (old client of ours transferred from S21) – she will think about it and call me back if anything


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    Please Start Cancellation Process closed
    Task: Other | 2016-10-06 | Justin | #60677 |

    Gina cancelled over the phone with me


    2016-10-06 | catherine.c
    post adjusted in gallery & post.
    https://optimized360.com/blogs/top-5-obgyn-website-designs/
    2016-10-06 | catherine.c
    we don't have domain, no emails. need to remove from gallery post, add another in.

    Leave a Comment:




    Please Stop All Charges closed
    Task: Accounting | 2016-10-06 | Justin | #60676 |

    Client transferred out Website – Cancelled with me over the phone


    2016-10-06 | chandra.t
    Charges stopped.

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    Domain Transfer Out 
    Notes | 2016-10-04 | Danny | #60445 |

    AJ from the other company initiated transfer, asked for us to login to our GODaddy to accept. I logged in and accepted the transfer out


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    Account Status 
    Notes | 2016-09-21 | Danny | #59647 |

    Spoke to Gina, she wants us to continue hosting for another year. Current company PRIVIA is a large healthcare company that manages everythign for them so it is protocol for them to have website done with them. In menatime, we will continue hosting.


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    Address Error closed
    Ticket: Website | 2016-09-21 | Danny | #59644 |

    – home header slider: please make sure address says: 9722 HWY 90A, Suite 207, Sugar Land. (MAKE SURE YOU FIX THE OTHER SLIDER, all are different)
    – inner page: same, address is wrong. Have it same as above
    – contact page: same, address is wrong

    Patient Info: 1st paragraph: “…room at Memorial Hermann Hospital Southwest.” to “room at Memorial Hermann Hospital Sugarland.”

    – 1st slider: remove the word “Morning Sickness” below practice name


    2016-10-03 | catherine.c
    thank you.
    2016-10-03 | developerzahid
    Address has been updated.
    2016-09-29 | belinda.t
    Address is still missing the "9"

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    Domain Registrar & Transfer closed
    Ticket: Website | 2016-09-12 | Danny | #58959 |

    please read below and send me the info so I can reply back for the to intiate the domain transfer:

    “Danny,

    Thank you for the quick response. Unfortunately, we do not use GoDaddy and are using Network Solutions for all of our domains. We will need a couple of small items from you in order to get our transfer process started. Can you please provide/complete the items below for this domain (obgynsugarland.com)?
    List of all DNS records or DNS Zone File
    Transfer Authorization Code
    Update Administrative Contact E-mail to domaintransfers@priviahealth.com
    Once we receive this information, we will go ahead and initiate the transfer of the domain within Network Solutions.

    Please let us know if there are any questions or anything.”


    2016-09-13 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-09-13 | catherine.c
    email to doctor: I have attached 3 screen captures that has all of our DNS settings. We have generated a transfer code but have not received it yet. We have also changed the contact email address to domaintransfers@priviahealth.com. Another transfer code was generated and sent to this address in case they receive it before us. They can use that code to start the transfer on their end.

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    Phone Call 
    Notes | 2016-09-09 | Desirae.G | #58776 |

    Gina called and had some questions regarding her account and contract with us. Danny, please give her a call asap 281-322-2222


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    email changes closed
    Ticket: Website | 2016-05-31 | Catherine C. | #52268 |

    1. Please delete Sugar Land Hospital Methodist logo.
    2. Add Sugar Land Hospital
    MEMORIAL HERMANN logo
    on top of Southwest Hospital logo
    3. Our team:
    Hospital Affiliation.
    Add Memorial Hermann Sugar Land
    ( link www.memorialhermann.org/locations/memorial-hermann-sugar-land-hospital/
    Add Memorial Hermann Southwest
    (link www.memorialhermann.org/locations/memorial-hermann-southwest-hospital/

    Delete “Claudia Escalante” Add “Annabel Villa”

    F.A.Q.
    Hospital Affiliation
    Add Memorial Hermann Sugar Land Hospital
    ( link www.memorialhermann.org/locations/memorial-hermann-sugar-land-hospital/
    Add Memorial Hermann Southwest Hospital
    ( link www.memorialhermann.org/locations/memorial-hermann-southwest-hospital/


    2016-06-09 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-06-09 | catherine.c
    called Gina. Adjusted hospital affiliation links. closing.
    2016-06-02 | catherine.c
    Hello Dr. Tom T. Nguyen, OB/GYN,

    Your ticket #52268 labeled -email changes- has been been updated.

    All requested changes are complete. For the Southwest Hospital logo, please send me the correct logo. We have searched for this logo but the results did not bring up a logo for this hospital.

    Thank you!

    Leave a Comment:




    email changes closed
    Ticket: Website | 2016-05-18 | Catherine C. | #51479 |

    Gina Vu has requested for some edits on their website.
    Our team

    Office staff (at the bottom is in white, please make a visible color)

    Sugarland Memorial Hospital (add Memorial)

    Add two Icons, one for Sugarland and one for Southwest Hospital, have Sugarland Icon on top

    Sugarland- Icon

    Southwest Hospital Icon


    2016-05-23 | catherine.c
    Ticket has been completed. Closing ticket.

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    marketing Analytic 
    Notes | 2016-04-22 | Tri L | #49587 |

    created.

    sugarland-advanced-ob-gyn-center-p-a
    2016-05-05 | danny.n
    called... lm. no SK yet.
    2016-04-26 | tri.l
    mailed
    2016-04-26 | tri.l
    mailed
    2016-04-26 | danny.n
    Initial email sent. Please mail.
    2016-04-26 | tri.l
    updated
    2016-04-22 | tri.l
    Danny, pls review. The report is ready.

    Leave a Comment:




    phone call edits closed
    Ticket: Website | 2016-02-17 | Catherine C. | #45387 |

    http://obgynsugarland.com/sugar-land-obgyn-team/
    1. remove Evelin Hernandez at bottom. add Cynthia Oliveros & Jennifer Cao.
    2. Hospital Affiliation – remove southwest.
    3. In Dr. Nguyen bio – remove “Southwest” in hospital affiliation.
    4. In Education section – add dash after all years.

    http://obgynsugarland.com/contact-us/
    5. anywhere says US 90 – change to HWY 90


    2016-02-18 | catherine.c
    Ticket has been completed. Closing ticket.

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    CC Update 
    Accounting | 2015-11-02 | Chandra | #40694 |

    Doctor updated CC via phone. Amex ending in 005.


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    Delete and replace in the testimonials Page closed
    Ticket: Website | 2015-08-05 | Rod L. | #36623 |

    Delete following: 

    ” This was …..my first visit to Dr. Nguyen. I found him on the internet and based on his reviews, I decided to take a chance with him. It was a pleasant experience overall. I am a physician and the whole healthcare business is rather familiar to me. He was very informative, advocated preventative medicine, and was very professional and efficient thro

    – Hanh N.


    The office was beautiful, relaxing, clean, and comfortable; the staff was very approachable, friendly, and accommodating. The doctor was very encouraging offering several options for my particular situation that I should take into consideration and very open to answering.

    – Wendolyn W. ” 

    —————————————————————————————————-

    Add the following: 

    This was my first visit to Dr. Nguyen. I found him on the internet and based on his reviews, I decided to take a chance with him. He was very informative, advocated preventative medicine, and was very professional. Lastly, the office was bright and clean and the office staff was courteous and capable.

    – H. N.


    The office was beautiful, relaxing, clean, and comfortable; the staff was very approachable, friendly, and accommodating. The doctor was very encouraging offering several options for my particular situation that I should take into consideration and very open to answering.

    – W. W.


    2015-08-07 | rod.l
    Ticket has been completed. Closing ticket.

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    Monthly Fee Increase Update 
    Accounting | 2015-08-04 | Chandra | #36451 |

    Adjusted monthly fee –
    $39 > $49 for web


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    FTP – Robot closed
    Task: Website | 2015-06-22 | Justin | #33950 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.

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    Email: Your Mobile Website is Ready 
    Mobile Ready | 2015-06-18 | Mitchell G | #33797 |

    Hello Dr. Tom T. Nguyen, OB/GYN,

    Your Mobile Website is ready for your review. To view your website, please log onto your phone and visit your domain. If your website is not viewable to the public, you may log into our Control Panel on your smartphone to view the Mobile Website. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.360controlpanel.com

    Username (your domain): obgynsugarland.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: obgynsugarland@gmail.com

    MAKING CHANGES

    Please note that the mobile version uses the same pages as the main site. If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Online Editor Tutorial Phone Conference closed
    Tasks | 2015-06-16 | Danny | #33676 |

    Mitchell, please call Gina Vu (Dr’s wife) at 3:30pm our time today to give a tutorial on using the online editor.
    I have given her the login credentials and advised her to be logged in at the time of the phone conference. Call her at the office.


    2015-06-16 | mitchell.g
    Left a message with receptionist. Will send f/u email.

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    Mobile Site (New Project) closed
    Tasks | 2015-06-16 | Danny | #33675 |

    Please create the Mobile Responsive site.
    email Gina (dr’s wife) when completed


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    Mobile Site (New Order) closed
    Tasks | 2015-06-16 | Danny | #33674 |

    Mobile: $800 + $29/m*
    * 2015 waived
    * charge $800 in full w/ CC on file.


    2015-06-16 | chandra.t
    Charged.

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    Mobile Phone Conf 
    Estimates | 2015-06-12 | Danny | #33535 |

    Spoke to Gina (dr’s wife). very nice. long time client. wasn’t sure what a mobile responsive site was. Explained to her what it is and how it is beneficial. she asked to send proposal so she cna review and respond back to confirm to move fwd. gave additional discount from mobile cmapaign from 900 down to 800 to start.


    2015-06-16 | danny.n
    spoke to gina. confirmed to proceed with mobile
    2015-06-15 | danny.n
    sidekicked

    Leave a Comment:




    Please Call closed
    Tasks | 2015-06-12 | Chandra | #33510 |

    Gina called regarding mobile friendly email. Please contact 713-382-8387 (cell).


    2015-06-12 | danny.n
    contacted Gina.

    Leave a Comment:




    SPK Notice 
    Notes | 2015-06-05 | Belinda | #33169 |

    Did not notify client as video is not on website.


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    Remove Legal Notices closed
    Tasks | 2015-04-23 | Justin | #31526 |

    Remove anything that says “legal notices” any links and/or pages throughout website.


    2015-06-11 | justin.n
    Ticket has been completed. Closing ticket.

    Leave a Comment:




    Via Phone closed
    Tickets | 2015-04-02 | Leanne | #30354 |

    Remove request an appt form in the sidebar and add the office tour slideshow that is currently on the ‘office’ page. Put the title ‘Tour Our Office’ above it. make sure the slideshow and title are in the center of that pink box. Remove the office image currently at the bottom of the sidebar and replace office tour slide with the image on the ‘office’ page.


    2015-04-02 | developerbrijesh
    Done
    2015-04-02 | leanne.p
    spoke to gina how to use online website editor and how to access online website editor.

    Leave a Comment:




    Past Due 
    Accounting | 2014-12-08 | Chandra | #25609 |

    Email past due $39.


    2014-12-08 | chandra.t
    Doctor updated CC over phone, paid past due.

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    Photo Edit – via Email closed
    Tickets | 2014-08-13 | Chandra | #22652 |

    Can you update pictures of our office.
    Pic 1 – Can you place under “secure Patient Record Access” in HOME page.
    pic 2, pic 3 and pic 4 will replace existing 3 pictures in HOME page
    Pic1, pic2, pic3, pic4, pic5, and pic5 will replace the “Tour Our Office ” in OFFICE page.
    We already have a black family in OUR OFFICE page. Can you add a Caucasian family in TESTIMONIALS page and Hispanic woman SERVICE page.
    I hope I don’t exceed number of allowable pictures.


    2014-08-13 | sandie.v
    Complete edits. - regarding 2 new header images, informed Dr it will be a design change and to LMK so I can have Danny give them more info.
    2014-08-13 | chandra.t
    pictures in client folder

    Leave a Comment:




    update pics closed
    Tickets | 2014-08-12 | Sugarland Advanced OB/GYN Center, P.A. | #22620 |

    2014-08-13 | sandie.v
    Edit notes are above

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    Edits closed
    Tasks | 2014-08-11 | Belinda | #22566 |

    1. Please remove the first two sentences from “Celine H.’s” testimonial.
    2. FAQ header: please change to a photo of lady and her mother (w/glasses) as seen on flash on home page.


    2014-08-12 | sandie.v
    Removed first 2 sentence from Celine H.’s testimonial. Changed FAQ header to lady with mother with glasses

    Leave a Comment:




    Testemonial closed
    Tickets | 2014-08-04 | Sugarland Advanced OB/GYN Center, P.A. | #22392 |
    ObgynSugarland-testimonial
    2014-08-07 | chandra.t
    updated

    Leave a Comment:




    Edits closed
    Tasks | 2014-08-04 | Chandra | #22391 |

    Gina called for edits, showed her how to submit tickets through control panel for future edits.
    – remove the request an appointment section, informed her it was a design change, she might want to change it to something else
    – noticed Zoc Doc link was not working, had Frank forward the link,
    – remove “Post Partim” in flash, spelled incorrectly
    – make doctors image brighter
    – remove healthpost appointment section on home and contact us page


    2014-08-19 | sandie.v
    Haven't heard from anyone about moving forward with removing appointment section. Closing task.
    2014-08-07 | sandie.v
    - fixed ZocDoc button and link - Removed “Post Partim” in flash - made Drs image brighter the best I could but this isn't an edit we do - remove healthpost appointment section on home and contact us page Waiting: - if they want to remove quick contact form

    Leave a Comment:




    CC Update 
    Accounting | 2014-01-14 | Chandra | #7867 |

    Dr. called and updated CC over phone


    Leave a Comment:




    Zoho Charges 
    Zoho | 1990-03-03 | Sean | #19762 |

    6.25.12 – Elite: $2-999 + 39/m *1st 3 months waived (Charged by Chelsea)


    Leave a Comment:




    Zoho ID 
    Zoho | 1990-03-02 | Sean | #19761 |

    840057000000090781


    Leave a Comment:




  • Domain Information
    Client Registrar
    Hosts Email
    Alias Info
    Registrar Info

    Milestones
    .360temp.com

    Intro & Gallery URL:
    Site Sucker & 301s:
    Site Username (subdomain):
    Map Domain in Pagely/WP:
    Customizer:
    Additional Pages:
    Review:
    Tutorial:
    Website is Ready:

    Cancelled
    301:
    Other Products:
    Status Cake:
    Live Online:
    Analytics Setup:
    Jetpack Stats Setup:
    Analytics ID:
    Google Account

    Analytics by Client

    Shared Dropbox
    Custom Content
    Please submit a task to create content.
    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

    ADDITIONAL EMAIL TO:

  • FTP / Logins
    Website Location:
    Godaddy / 360 Sites
    Subdomain
    FTP USER

    FTP PW

    Shared Dropbox
    Domain Information
    Exclusivity
    Ownership
    Client Registrar
    Hosts Email
    Website Hacked
    Hacked on:
    Resolved?


    Alias Info
    Registrar Login
    Milestones
    Introduction:
    Questionnaire: 2000-01-01
    Site Download/Site Sucker:
    Temporary Site:
    Concept:
    Approved:
    Add to Upwork
    Add Developer to Temp Site
    Review:
    Design # and Download:
    Image Optim:
    Website is Ready: checked
    Cancelled
    Sitemap, Submissions, 301:
    Update Other Products:
    Status Cake: 2000-04-25
    Live Online:
    Analytics Setup: 2000-01-01
    Analytics Report or Jetpack Setup: 2000-01-01
    Analytics ID:
    Google Account

    Analytics by Client
    Custom Content
    Ordered Topics: (please submit a separate ticket)
    ADDITIONAL EMAIL TO:


    Additional Recipients:




    Previous Concepts:
    Additional Recipients:

    Message for Client:

    Task for Developers:




    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259
    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:

  • MILESTONES
    Website Backup:
    Introduction:
    Questionnaire:
    Concept:
    Approved:
    Developed:
    Sitemap, Submissions, 301:
    Check Other Products:
    Analytics Applied:
    Review:
    DC is Ready:
    DC is Live:
    Cancelled
    Previous Design #

    Previous Site Removed:
    Previous Location:
    Previous Subdomain:
    Godaddy / 360 Sites / 360 Temp

    Previous FTP USER

    Previous FTP PW

    ADDITIONAL EMAIL TO:



    Additional Recipients:
    Attach File(s):


    Previous Concepts:
    Additional Recipients:

    Message for Client:


    Task for Developers:


    Add new milestone to Upwork.com Add new milestone to Upwork.com
    Add Developer to Temp Site: 360developers 360developers103259

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:



  • Video Information
    Added to vendor DB
    Checked for alias
    Placed on site
    Declined (note reason why)
    Cancelled

    COMPANY
    Media Med
    Media Med Integrated
    3D4 Dental
    Optio: register w/client info
    Swarm
  • Facebook
    Account Access:
    Active
    Cancelled
    Google Plus
    Account Access: PIN: F/U: URL: Active
    Cancelled
    Twitter
    Twitter
    Active
    Cancelled

    ADDITIONAL EMAIL TO:



    ADDITIONAL EMAIL TO:




    Facebook
    Google
    Twitter
  • Blog Schedule
    Monthly
    None


    Notes

    After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:



    Need topics? See a list of topics here.

    Initial Blog DQ
    Social Media Access

    Facebook

    Account Access:
    Active
    Cancelled

    Google Plus

    Account Access:

    PIN:
    F/U:
    URL:
    Active
    Cancelled

    Twitter

    Twitter


    Active
    Cancelled

  • Logo Milestones
    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered:
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2000-01-01

    Mobile
    Fluid Responsive
    2015-06-16

    Videos


    Marketing


    Reputation


    Facebook


    Google Plus


    Blog


    SEO


    Logo


    SPK
    2000-01-01
    DC

    Email
    2000-01-01

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2015-06-12 | Danny | Mobile Phone Conf Ordered

    Mobile


    Initial: Payments of $799 (1 payment)
    Monthly: $29*


    x *2015 waived.

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS:

    2015-06-16 | danny.n
    spoke to gina. confirmed to proceed with mobile
    2015-06-15 | danny.n
    sidekicked