Wade Williams Orthodontics

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    Profile ID: 100041




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    Stop SEO 
    Marketing | 2016-11-21 | Danny | #63687 |

    Contacted Naveed to Stop SEO.


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    Take Site Down closed
    Task: Other | 2016-11-21 | Danny | #63686 |

    Please take everything off. Remove videos too.


    2016-12-19 | chandra.t
    Removed videos from Mediamed.

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    Stop Charges closed
    Task: Accounting | 2016-11-21 | Danny | #63685 |

    Chan, please stop all charges. Go ahead and pause adwords too.


    2017-01-09 | belinda.t
    Cannot connect to fTP to download files.
    2016-11-21 | chandra.t
    Charges stopped and OM campaign stopped.

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    Closing Account 
    Notes | 2016-11-21 | Danny | #63684 |

    “Danny,

    Thanks for all that you have done with my website and PPC campaign the past 5 years. I have and will continue to highly recommend your services. As you know from Laura, it makes sense for me to participate with the other members of The Woodlands Dental Group in combining our websites and online marketing. Please let me know what I need to do to close my account with Optimized 360.

    Thanks again for all you have done!”


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    GoDaddy Transfer Out closed
    Ticket: Technical | 2016-11-16 | Danny | #63347 |

    Please initiate transfer to another GoDaddy Account:

    GoDaddy Cust# 140064721
    Email: woodlandsorthodontics@gmail.com

    Please email Laura: marketing@thewoodlandsdental.com & also John: john@bizimagemarketingfirm.com
    to confirm the initiation so they can login to accept. CC me in the email too. Thx.

    SIDE NOTE: John is aware to have client call us to confirm cancellation once its all situated over on their end. John also asked if we are hosting their email which i had confirm that we are so they can get that situated on their end.


    2016-11-18 | danny.n
    great. Client is aware to contact us to officially cancel.
    2016-11-18 | catherine.c
    Ticket has been completed. Closing ticket.
    2016-11-18 | catherine.c
    domain is no longer on our transfer out list...they have accepted.
    2016-11-16 | catherine.c
    transfer started. emailed Laura & John to confirm when they have received the domain.

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    Please Call – Pending Cancellation closed
    Task: Other | 2016-10-18 | Chandra | #61398 |

    Please call Laura, she had questions regarding the account and contract 281-898-8261 (cell). Dr. Williams is a part of a seven doctor network, and they were looking to condense everything to make it more streamlined.


    2016-10-20 | danny.n
    told Laura to contact me via email or by phone to confirm cancellation when they are ready.
    2016-10-20 | danny.n
    "Danny, Thank you so much for this information. Dr. Williams will finish the month with Optimized 360 and than Bizimage will take over and most likely reach out with any questions. Thank you again for your help with this account and the detailed information provided. Laura Heckart"
    2016-10-18 | danny.n
    Ticket has been completed. Closing ticket.
    2016-10-18 | danny.n
    Spoke to Laura, stated that there is a new company that will be taking over all of the dr's account/website which is scattered among many different company. This company will be managing the website and all marketing aspect of all 7 doctors. She said that dr williams is very happy with us but all 7 drs had agreed to go with 1 company. She just asked to get info regarding domain, marketing, etc so she can consolidate the information to have this put in motion so it is efficient and streamlined. I had emailed her the info. Domain is registered with US. Website (dr has ownership). Marketing (we are doing PPC and SEO).

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    Un-pause OM 
    Marketing | 2016-07-07 | Chandra | #54575 |

    Past due balance paid, unpaused campaign.


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    Pause OM 
    Marketing | 2016-06-29 | Chandra | #54187 |

    Past due, paused OM campaign.


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    Past Due 
    Accounting | 2016-06-29 | Chandra | #54165 |

    Email past due $500 for OM and $500 for SEO.


    2016-07-07 | chandra.t
    Laura updated CC via phone (Visa ending in 3676 - name on card Laura Heckart), paid past due.
    2016-06-30 | chandra.t
    Called and LV for Nicole.
    2016-06-30 | chandra.t
    "I'm traveling and out if the office until July 12th, please contact business manager: Nicole Purvis Business Manager The Woodlands Dental Group 281-863-1801 (D) 281-863-1863 (F)"

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    Comp.Of Tickets& product intro. emailed 
    Notes | 2016-05-18 | Alec J. | #51438 |

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    SEO closed
    Task: Sales | 2016-05-17 | Chandra | #51372 |

    Please call Laura regarding SEO inquiry. 281-898-8261 (cell)


    2016-05-24 | danny.n
    Laura called again. just wanted confirmation that they are doing good with marketing. I showed her while she was on teh phone and she did see it. SEnt her a screenshot so she can show dr. Suggested that she should increase ppc to $1,000 so we can target the surrounding cities such as Spring, Conroe which is north and south of them and also east and west area approx 10 miles. told her there are a lot of opportunities.
    2016-05-17 | danny.n
    Ticket has been completed. Closing ticket.
    2016-05-17 | danny.n
    spoke to Laura, she was just curious and wanted to confirm what the $500/m was for. Confirmed that it was for SEO and also pointed out that we successfully got them on the 1st page for "the woodlands orthodontist", "orthodontist in the woodlands" and even "orthodontist". At this point, the monthly fee is for us to continue to do the SEO to maintain 1st page ranking. She was very nice. that was it.

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    CC Update 
    Accounting | 2016-03-22 | Chandra | #47378 |

    Doctor updated CC via phone (Visa ending in 5564).


    2016-05-17 | chandra.t
    Laura inquired about the monthy charges.

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    Referred Colleague 
    Sales | 2016-01-19 | Justin | #44030 |

    Client referred Dr. Elena Iacob to Justin – will accommodate accordingly upon order.


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    Take out old logos closed
    Ticket: Website | 2015-08-11 | Rod L. | #36811 |

    Olivia,

    It looks like adding the new ‘Best of the Woodlands’ logo has changed the layout of the website, could we take away the first two (ie. 2012 and 2013) and just keep the one that has 2012-2014 and the other which says 4 years in a row (2012-2015)?

    Thanks,

    Wade

    Please take out older awards on the header and leave the new ones.


    2015-08-14 | rod.l
    Ticket has been completed. Closing ticket.
    2015-08-12 | rod.l
    Please take out the following images from the header: http://woodlandsortho.com/wp-content/themes/woodlandsortho/images/award.png and http://woodlandsortho.com/wp-content/uploads/2015/08/bestnew1.png

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    Add new images closed
    Ticket: Website | 2015-08-10 | Rod L. | #36724 |

    Add award images to welcome page and replace old doctor page with new one.

    WOL_BOTW_2015_1st4years-1-1
    2015-08-11 | rod.l
    Ticket has been completed. Closing ticket.
    2015-08-11 | developerjitendra
    done please check
    2015-08-10 | developerjitendra
    there is already this logo in header do u want i add these logo again in page

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    FTP – Robot closed
    Task: Website | 2015-06-22 | Justin | #33936 |

    Can you please log onto FTP and add the following lines to the end of the robots.txt file:

    User-agent: ia_archiver
    Disallow: /

    Important for you to FLUSH CACHE in wordpress after the changes have been made.


    2015-06-29 | justin.n
    Ticket has been completed. Closing ticket.

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    Images not loading closed
    Tickets | 2015-04-27 | Olivia | #31673 |

    It has recently come to my attention that none of my website photos seems to be loading past the welcome page (ie. staff photos, meet the doctor etc…). Do you have any idea why this might be?


    2015-04-27 | olivia.l
    Ticket has been completed. Closing ticket.

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    Remove Legal Notices closed
    Tasks | 2015-04-23 | Justin | #31278 |

    Remove anything that says “legal notices” any links and/or pages throughout website.


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    Setup Google Analytics closed
    Tasks | 2015-04-02 | Olivia | #30336 |

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    Client Emailed 
    Notes | 2015-03-02 | Olivia | #28334 |

    Updated Instagram link and showed him how to link pdfs to his site.


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    1st Page for SEO – “The Woodlands Orthodontist” 
    Marketing | 2015-02-23 | Danny | #28044 |

    Naveed sent a report showing that he got on the 1st page today ranked #8. (original position was page 2)
    – noticed on report, Naveed had the wrong keyword that he was working on “woodland orthodontist”
    – had naveed update on his end and continue optimization but on the correct keyword.


    2015-04-07 | danny.n
    emailed dr status update. Still on page 1, # 5
    2015-02-25 | danny.n
    called. LM for front to let dr know i had sent him an email letting him know he was on the 1st page. Wanted to touch base on him if he wants to add additional keywords.
    2015-02-23 | danny.n
    Contacted Dr. regarding 1st page placement. showed dr print screen. explained that it will/may fluctuate but will continue to optimized. Suggested to dr to target additional nearby cities which is Conroe and Spring. Will f/u with dr in a few days.

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    SEO Error Message (Attn: Dr F) closed
    Tickets | 2015-02-10 | Danny | #27575 |

    FullSizeRenderThe same SEO error message popped up today.


    2015-02-10 | sean.f
    SEO work completed and SEO plugin is removed.

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    initial on-site seo done 
    Marketing | 2015-02-05 | Sean | #27480 |

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    On-Site SEO Update closed
    Tasks | 2015-02-03 | Danny | #27420 |

    Yutis, can I get an update on the On-Site SEO so I can send Dr. Williams an initial report? This is what needs to be done:

    directory addition
    custom seo plugin install
    google sitemap
    Sitemap xml install and submission
    Start of manual link abd reputation build up accross social networks
    Article submission
    Forum activity logs
    Keyword analysis
    Competition review
    Search volume review
    Current ranking analysis
    Meta tag analysis and optimization
    Html coding review
    Html 5 upgrade when possible
    Image meta tags
    Outbound link setup
    Inbound link population
    Seo score analysis
    Page speed analysis
    Php and html code compatibility test
    Browser tests
    Multiple browser compatibility test
    Image optimization


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    Gallery Post closed
    Tasks | 2015-02-03 | Danny | #27419 |

    Can I get a gallery post for this please.


    2015-02-03 | olivia.l
    Done and done
    2015-02-03 | danny.n
    also, TESTIMONIAL is spelled wrong in the PAGE TAG and also in the H1. please correct

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    Email: Your Website is Live 
    Design | 2015-02-03 | Olivia | #27415 |

    Hello Dr. Wade Williams, DDS,

    Congratulations! Your website (woodlandsortho.com) is now live and visible to the public.

    We strongly encourage you to further customize your site by logging into Control Panel and using the website editor. If you have any questions and/or concerns, please let us know.

    LOGGING INTO CONTROL PANEL

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): woodlandsortho.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: wadewilliamsddsms@yahoo.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you!


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    301 Redirect closed
    Tasks | 2015-02-02 | Olivia | #27372 |

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    Testimonials button closed
    Tasks | 2015-02-02 | Olivia | #27367 |

    Please fix the “Read Our Testimonials” button under the flash. IT moves to the 2nd row (Chrome browser). Please refer to picture

    FullSizeRender


    2015-02-02 | olivia.l
    I checked on all (Chrome, Mozilla, Safari, IE, on chan's, leanne's and my computer) it looked fine but Dr. Williams sent this screen shot today

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    Ordered SEO to Naveed 
    Notes | 2015-01-29 | Sean | #27229 |

    woodlandsortho.com
    Keyword Woodland Orthodontist


    2015-02-23 | danny.n
    dr fahimi, the keyword is "the woodlands orthodontist" not "woodland orthodontist". noticed this on naveed's report so i responded to correct this. Client did get on the 1st page though for the keyword that was suppose to be setup for though.

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    SEO 1 closed
    Tasks | 2015-01-29 | Danny | #27220 |

    SEO 1: $500/initial + $500/m*
    * charge $500 initial today & start the monthly $500 in 30 days


    2015-01-29 | yutis.s
    Charged
    2015-01-29 | danny.n
    "the woodlands orthodontist" currently #3 page 2

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    SEO Inquiry 
    Estimates | 2015-01-29 | Danny | #27218 |

    SEO was inquiring about SEO. New site is developed already, waiting for his end to get site to go live and cancel with Sesame. Dr stated he use to be on 1st page top 3 organically. I checked and he is current #3 on page 2 for “the woodlands orthodontist”. Told him that SEO is on-going and being on 1st page requires constant optimization so it is evident that Sesame wasn’t doing anything and reason for 1st page was that it wasn’t as competitive as today. Gave him different Level SEO with quote, dr wanted to go with SEO 1. Dr approved via email to start. Will charge $500 today but start optimization in 1 month (next billing cycle)


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    Online Inquiry and Phone Message 
    Marketing | 2015-01-28 | Danny | #27203 |

    Laura had called. LM. Called her back, but both she and the dr are with a patient. They are asking about SEO and not seeing their 1st page present anymore for what they are paying monthly. I emailed the dr letting him know about his stats and printscreen of his ad and also explain about it possibly not showing cause it is frequently checked on his computer.


    2015-01-28 | danny.n
    thx Johanna :)
    2015-01-28 | danny.n
    In the last 30 days sent to dr 448,263 Impressions 175 clicks

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    Marketing Questions closed
    Tasks | 2015-01-22 | Olivia | #27023 |

    Dr. Williams is interested in knowing more about SEO and marketing. He wants to know how regularly we are watching his website and SEO etc.


    2015-01-23 | danny.n
    called. Spoke to front. Dr is not in on Friday. LM with front for the dr that i called.

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    Going Live 
    Design | 2015-01-22 | Olivia | #27012 |

    Spoke with client today, he is in the middle of canceling with Sesame. He will contact them to unlock the domain to initiate the domain transfer.


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    Website Edits closed
    Tasks | 2015-01-14 | Olivia | #26710 |

    I like the design and layout of the website. I’ve already re-worked some of the verbiage to make it a little more my ‘voice’ on the welcome page. There are some things I would like to add and/or change, but am not sure how to do so as I’m really not an expert on web layout. Some of the items are as follows:

    1. Welcome Page (homepage)
    1) when I view this on my laptop, the testimonial box is on a separate line and it needs to all be on the same line.
    2) I would like to see a different font for the ‘services’ list. Maybe make it bold so it stands out more.
    3) add a hyper-link to the invisalign’s website (http://www.invisalign.com/why-invisalign/success-stories) so it takes them to that site.
    4) add a hyperlink to invisalign teen when it lists invisalign teen (http://www.invisalign.com/teen)
    **** for items 3 and 4, would it be better to link to invisalign or create our own pages and have their videos etc… on it. ie. is one better for SEO?
    5) Add hyper-link on the phrase itero that takes them here: http://www.itero.com/how-it-works
    6) Have meet Dr. Williams take them to a page with information about me, including the video and a family photo which I’ve attached.
    7) on the ‘meet our team’ have it go to a page with the staff pictures and the staff bios. Also add at the top the photo of me with the staff. If you need that again I can re-send it.
    8) Please delete the second video from the welcome page and all other pages (the one of teeth looking like they are in pain and a guy experiencing pain). Instead have this video available on vimeo from the AAO (I am an active member): http://vimeo.com/40619521 and have this video as well https://www.youtube.com/watch?v=cI7NtBYXy0Y (this is currently available on my website if you click on the smartclip image on the homepage. So there will be three videos on the welcome page, my welcom video, the AAO my life my smile and the smartclip animation.
    9) the image of the ‘smile confidently for life’- can we zoom out so its not so close up?

    2. Office tour page- this page needs all the office tour photos, if you did not receive them all I can send them again.

    3. Before and after- teeth crowding is listed twice, and just saying crowding should suffice.

    4. Braces page- this should look like the current one I have(http://www.woodlandsortho.com/clarity and )http://www.woodlandsortho.com/smartclip) and link when they click on the ‘innovative braces from the welcome page)

    5. Invisalign page- this can look like the current ones I have Invisalign® The Woodlands Spring TX | Wade Williams DDS, MS


    2015-01-22 | olivia.l
    Client, sent more edits, I'll forward it to your email. Let me know when complete so I can make his site live.
    2015-01-14 | leanne.p
    Completed these edits but waiting for email response with additional edits.
    2015-01-14 | olivia.l
    Just work on the ones you can and skip any that you don't understand. Let me know which ones you can't do and I can complete them. TY

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    Email: Your Website is Ready 
    Custom Ready Design | 2015-01-12 | Olivia | #26593 |

    Hello Dr. Wade Williams,

    Thank you again for working together with me on designing your website. Your website is currently password protected and is not viewable to the public until you approve to do so. To view your site you will need to first login to your control panel. Please follow the instructions below to do so:

    LOGGING IN

    Login via your member login page: www.optimized360.com/controlpanel

    Username (your domain): woodlandsortho.com

    If this will be your 1st time logging in, please go to “forgot password”. You will receive the instructions to reset it via your email on file which I have confirmed: wadewilliamsddsms@yahoo.com

    MAKING CHANGES

    If you would like to make any changes to your website, you can do so by logging into Control Panel and clicking on “Edit Your Website.” You may add/remove/edit/upload any pages that you may wish. The online editor is available to you 24/7 and we welcome any questions regarding how to use it.

    Thank you and let me know if you have any questions!


    Leave a Comment:




    Create a Mobile closed
    Tasks | 2015-01-12 | Olivia | #26556 |

    Let me know if you have any questions! TY


    2015-01-13 | leanne.p
    Reviewed and completed!

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    Follow Up 
    Notes | 2015-01-08 | Olivia | #26493 |

    1/8: Emailed client to update him on his website development and see if he wants to migrate any info from his current site. Needed additional time to create the design for this smile gallery artwork.

    1/7: Developers delivered developed site. I sent them revisions, job was done sloppily. Emailed Brijesh to let him know that I had issues during development. Things did not meet expectations (reference Amarillo).

    1/2: Developers had issues logging into server due to IP block

    12/29: Client approved design. I sent design into development


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    Design Questionnaire Submission 
    Design | 2014-11-24 | Wade Williams Orthodontics | #25094 |

    2014-11-25 | ha.l@optizign.com
    I really like the outline of my current webpage (woodlandsortho.com), however I would like some minor changes and I've attached a sketch (hopefully it makes sense) of the changes. Also, I think I would like to have the color scheme and feel something like this: elcaminourology.com. I would like there to be links to invisalign and smartclip/smartclip clarity as well. Also, I would like the awards more prominently displayed on the home page and would like the invisalign premier provider more noticeable. I think the overall vibe is professional, clean and graphic.
    2014-11-25 | ha.l@optizign.com
    I really like the outline of my current webpage (woodlandsortho.com), however I would like some minor changes and I've attached a sketch (hopefully it makes sense) of the changes. Also, I think I would like to have the color scheme and feel something like this: elcaminourology.com. I would like there to be links to invisalign and smartclip/smartclip clarity as well. Also, I would like the awards more prominently displayed on the home page and would like the invisalign premier provider more noticeable. I think the overall vibe is professional, clean and graphic.
    2014-11-24 | ha.l@optizign.com
    I purchased stock photos for the homepage and would like to keep/incorporate those into homepage again I would like to make sure we have all the awards/recognition still on the homepage I would like to keep my video, maybe even put it on the homepage I would still like to use my before/after images (those are patients I've treated) The staff photos can stay the same I would like to update the Doctor photos I would like the invisalign and smartclip videos I would like to keep links to testimonials and social media Let me know if there are any problems with any of this.

    Leave a Comment:




    Past Due 
    Accounting | 2014-11-20 | Chandra | #25040 |

    Email past due for website design.


    2014-11-24 | chandra.t
    Doctor updated CC via email, paid past due.

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    Design Notes closed
    Design | 2014-11-19 | Justin | #25018 |

    Dr has business card to send over & utilize for marketing & design.

    – wants the website completed by the end of the year because their website will be offline by then

    – Wants custom content


    2014-11-20 | ha.l@optizign.com
    Emailed client questionnaire
    2014-11-19 | justin.n
    They cancelled with Sesame instead of waiting for their contract to expire I am assuming
    2014-11-19 | dawn.m
    -Also is their site down?
    2014-11-19 | dawn.m
    Justin, please select either custom or gallery under "Web".

    Leave a Comment:




    Website Design closed
    Tasks | 2014-11-19 | Justin | #25016 |

    Gold Package: $3,500 + $79/m
    **1st 3 months waived


    2014-11-19 | yutis.s
    charged

    Leave a Comment:




    Display Text Campaign Created 
    Marketing | 2014-07-15 | Yutis | #22021 |

    “Woodlands Orthodontist” & “Woodlands Orthodontics” as display keywords, $50 budget of $500


    Leave a Comment:




    Past Due 
    Accounting | 2014-01-30 | Chandra | #7967 |

    Email past due $500, Dr. updated CC over phone – paid past due


    Leave a Comment:




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    Intro:
    Concept:
    Approval:
    Sent Files:
    File URL: Decline to Use (note reason why):
    Cancelled

    ADDITIONAL EMAIL TO:





    Additional Recipients:



    Previous Concepts:
    Additional Recipients:

    Message for Client:
    Instructions to Place on Website (ticket)
  • Username: Password:
    Reviewed:
    Placed on Website:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    Reviewed:
    Active:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

    CSR: Pagely Ticket Created:
    Domain Mapping: DB Search & Replace:
    Active/Completed:
    Cancelled


    Send Email Confirmation

    ADDITIONAL EMAIL TO:

  • Email
    HIPAA
    Regular Email

    Active
    Cancelled

    Inboxes Created:
  • BRC - Reputation Management
    Pending
    Active
    Placed on Site
    Cancelled

  • Marketing




    STEPS
    Ordered: 2000-01-01
    Account:
    Waiting for Live Website
    Ad Setup
    Test Ad
    Active
    Paused
    Cancelled
    SEARCH ENGINES
    Adwords
    Yahoo/Bing
    Remarketing
    Display (generic)
    Video
    Mobile
    Other Campaigns (see notes)
    SEO
    Pending
    Monitored by oDesk
    Paused
    Cancelled

    KEYWORDS

  • ORDERED/PAID
    Template



    Website
    2000-01-01

    Mobile
    Fluid Responsive
    2000-01-01

    Videos
    2000-01-01

    Marketing
    2000-01-01

    Reputation


    Facebook


    Google Plus


    Blog


    SEO
    2015-01-29

    Logo


    SPK

    DC

    Email
    2000-01-01

    HIPAA Form


    SSL Security


    ADApt


    Others


    360 Plan



    Estimates | 2015-01-29 | Danny | SEO Inquiry Ordered

    SEO 1


    Initial: Payments of $500
    Monthly: $500


    x * 1 payment of $500/m - 1 keyword: "the woodlands orthodontist"

    Regular Price:

    Initial: Payments of
    Monthly:


    Regular Price:

    Initial: Payments of
    Monthly:

    COMMENTS: