William Brownson, DDS l William Brownson, DDS l CP 2017

NOTES
TEMPLATE
CUSTOM WEBSITE
DESIGN CHANGE
VIDEOS
SOCIAL MEDIA
BLOG
BRANDING
SECURITY
EMAIL
REPUTATION MGMT.
MARKETING
SALES

Reports | Client List | Lookbook | FAQ | Pricing

Alt. Contacts

Team
Dave Vivian Danny Ralph Justin Desirae Catherine Jan Jessica Charles Belinda

ALERT:

PRACTICE ADDRESS

BILLING ADDRESS

Profile ID: 100037
Client
Old Client
Lead

Specialty: Sub-Specialty: Package: Related: Accounting: Deals:

DOMAIN INFO

MX WHOIS IP

LATEST NOTES

Add a Note

CATEGORY: Note Sales Marketing Accounting Design Social Complaint

Add a Task

CATEGORY: Acct. Website Sales Marketing Technical Social Blog Other

Add a Ticket

CATEGORY: Website Sales Marketing Technical Social Blog Other

Start Cancellation

Website Mobile Videos SEO PPC Blog Facebook Google Plus Twitter Reputation Logo SSL Adapt Hipaa Forms

questions about email/forms
Notes | 2018-01-16 | Catherine C. | #115861 |

From Emma:
Hi Catherine,

Ops! My Bad! 🙂

(949) 493-2391

And that is one of the questions I have…what scheduling program are all these requests coming from.
We use Futuredontics for tex/email for confirming and re-call, but not for requesting.

But recently we are getting new one from optimize…and need to change a few things.
Emma

Catherine:

Hi Emma,

No worries! The email appointments@optizign.com is a testing email we used. It is now removed.
Optizign was an old company and we are now Optimized360. It looks like this form is on the doctor’s website on this page: http://drbrownson.com/contact-us

Since the doctor has cancelled with us since October 2014, we will need to remove this form from our account. It’s currently still active. My apologies for not removing the form after the doctor cancelled.

I have attached an excel spreadsheet with a history of submissions. Please have your IT person create a form under jotform (or other form program) so that we can remove this form from our account. Please let us know when this has been completed. Thank you!

Leave a Comment:

Process of Cancellation closed
Tasks | 2014-10-22 | Danny | #24328 |

can someone contact Greg Montoya (gregmontoya1@gmail.com) to send the WP to his WP. Dr. Brownson will be having him manage his hosting. Greg understands he will contact me once completed so we can stop the charges.

2014-11-20 | chandra.t
Stopped charges, sent email confirmation.
2014-11-11 | dawn.m
-website has been moved and is up and running. emailed greg
2014-11-11 | dawn.m
wp user: wbrownson@hotmail.com wp pass: drbrownson
2014-10-31 | danny.n
godaddy.com Username is wbrownson. Password is Painless1.
2014-10-31 | danny.n
- Dawn has been helping Greg moving the files but he's been having "issues" stating that GoDaddy told him the files are corrupted" - He wanted Dawn to log in to his account and do all the setup. We don't do that and it is not our responsibility. - Dawn addressed to Greg that we don't know how he's been setting up to know what he's doing wrong but more importantly, it is not our job. - Greg was unappreciative of the help he's been getting, sending an email addressing this when all we ahve done was help. - Greg called this morning, had a 10 min conversation with him trying to explain to him the policy and the process just like any other company. - Greg made a comment stating that we should do the right thing cause he's a client for 2 years to do this. He also commented that "it is a ripoff that you guys are charging him $80/m just for hosting when I am just charging him $4/m for basic hosting". Told Greg that it is his opinion and that it is not his place to dictate how our company or any company is to run theirs. - Greg basically seem like the type of person who doesn't think before he says thing with out repurcusion - Towards the end, I told him I can resend him the files again and make sure it is not "corrupted". If he was more respectful and appreciative, it may be a different scenario.
2014-10-22 | dawn.m
-sent greg and dr. website files
2014-10-22 | danny.n
I will initiate the cancellation when it is ready. Do not do anything else :) Thanks.

Leave a Comment:

Inquiry – via Email/Frank closed
Tickets | 2014-09-02 | Chandra | #23292 |

Hello Frank,
First off, I couldnt get into the login system that you sent over for us to log into:
Login via your member login page: www.optimized360.com/controlpanel (I would suggest to bookmark this link)
Username: drbrownson.com.
Second:
What are our options to move forward and have you send us the website so we can host it on another hosting such as godaddy.com for 7 dollars a month. Please let us know what we can do as far as obtaining the website we purchased.
I am the marketing manager at Dr. Brownson’s office and looking to lower the budget here. Thanks!Greg

2014-09-04 | danny.n
I've contacted Greg regarding the hosting. I had advised against it and pointed out all the negatives.
2014-09-04 | sandie.v
Sent Dr. and Greg instructions on how to login
2014-09-04 | sandie.v
Hello Danny. Can you contact Greg Montoya (gregmontoya1@gmail.com) regarding his concerns about staying with us vs hosting on their own? TY!
2014-09-02 | sandie.v
Greg Montoya gregmontoya1@gmail.com

Leave a Comment:

Login
Notes | 2014-08-03 | Dawn | #22376 |

LOGIN INFO TO HOMESTEAD:
user ID: wbrownson@hotmail.com
password: bandito

Leave a Comment:

Redirect closed
Tickets | 2014-06-05 | William Brownson, DDS | #20420 |

Hello, Can u pleaase redirect this page:

http://drbrownson.com/cosmetic-dentist

to the home page.

http://drbrownson.com/

The homepage is picking up more search for the keywords associated with that
page so going to take this one down. Will use homepage to go after cosmetic
keywords.

thank,

Leave a Comment:

Redirect
Notes | 2014-05-20 | Olivia | #15226 |

Redirected
http://www.drbrownson.com/san-clemente-dentist.htm to http://www.yelp.com/biz/william-j-brownson-dds-san-clemente per Greg’s Request

Leave a Comment:

301 Redirect closed
Tickets | 2014-05-19 | William Brownson, DDS | #15172 |

Hello,

I am cleaning up the link profile for Dr. Brownson’s website. There is a URL that we redirected to the homepage a while back, however, this URL has lots of similar backlinks with “San Clemente Dentist”. This is really over using this keyword and effecting our whole anchor text ratio for San Clemente Dentist. Right now there is about 40 percent anchor texts with SAN CLEMENTE DENTIST. Can you redirect this URL away from the website. Send it to www.dentist.com. We just need those anchor text links not to point to us anymore.

Thanks!

http://www.drbrownson.com/san-clemente-dentist.htm

Leave a Comment:

Edits
Notes | 2014-04-23 | Olivia | #11444 |

5/12/14 – by Ha
-Removed promo link code connected to wowslider in php
4/28/14- by Ha
– Forwarded http://drbrownson.com/about-dr-brownson-dds to home page drbrownson.com

4/25/14- by Ha
-Removed “Our Team” from the navigation bar

—————–

-Removed the 3 hyperlinks from footer area

-Redirected http://www.drbrownson.com/san-clemente-dentist.htm

to : http://www.drbrownson.com/

Leave a Comment:

WP Conversion
Design | 2014-03-27 | Olivia | #11261 |

Website is converted. Client has control of the domain but A Record is pointed to us. Links are updated and client was notified

Leave a Comment:

SEO Cancellation
Accounting | 2014-03-05 | Chandra | #11120 |

Chelsea forwarded me Dr.’s email for SEO cancellation, he was invoiced but never charged. We have stopped this SEO program, emailed the Dr. confirmation cancellation.

Leave a Comment:

Zoho Charges
Zoho | 1990-01-23 | Sean | #19723 |

7.24.12 – SEO: $1,499 + $99/m (san clemente dentist) – (Invoiced by Chelsea)

3.9.12 WD: Elite: $2,499 + $69/m (Charged by Chelsea)
* Design from Scratch
* Pt Library
* Pt Videos

Leave a Comment:

Zoho ID
Zoho | 1990-01-22 | Sean | #19722 |

840057000000090581

Leave a Comment:
Domain Information

Client Registrar
Hosts Email
Alias Info

Registrar Info

Milestones

.360temp.com

Intro & Gallery URL:
Site Sucker & 301s:
Site Username (subdomain):
Map Domain in Pagely/WP:
Customizer:
Additional Pages:
Review:
Tutorial:
Website is Ready:

Cancelled

301:
Other Products:
Status Cake:
Live Online:
Analytics Setup:
Jetpack Stats Setup:
Analytics ID:
Google Account

Analytics by Client

Shared Dropbox

Custom Content

Please submit a task to create content.

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Welcome to Optimized360! My name is and I will be the designer working with you to get your new website up. To ensure that we have the proper information on your new website, please fill out our simple questionnaire below. Preliminary Questionnaire: https://form.jotform.com/62934768594171 We'd like for patients to utilize your website as soon as possible, therefore we've provided an efficient process: The website will be created with a simple design and your provided information. In about a week, you should receive an email with the initial content we have put together. At that time, we'll discuss design customizations available. If you have any questions, please call 1-800-997-9368 or simply reply to this email. I'm excited to work with you! 

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Congratulations! Your website is ready for your review. Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form. URL: http://.360temp.com WEBSITE WALK-THROUGH When is the best time to go over the options or questions you might have? I'll be glad to provide a walk-through to editing the site. If you would like to make changes to the website in the future, please feel free to email us at support@optimized360.com. We welcome any questions regarding the website's editor. Thank you! 

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Congratulations! Your website is live and accessible to the public. Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form. URL: http://drbrownson.com If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor. Thank you!
FTP / Logins

Website Location:
Godaddy / 360 Sites
Subdomain

FTP USER

FTP PW

Shared Dropbox

Domain Information

Exclusivity
Ownership
Client Registrar
Hosts Email
Website Hacked
Hacked on:
Resolved?

Alias Info
Registrar Login

Milestones

Introduction:
Questionnaire:
Site Download/Site Sucker:
Temporary Site:
Concept:
Approved:
Add to Upwork
Add Developer to Temp Site
Review:
Design # and Download:
Image Optim:
Website is Ready:
Cancelled

Sitemap, Submissions, 301:
Update Other Products:
Status Cake:
Live Online:
Analytics Setup:
Analytics Report or Jetpack Setup:
Analytics ID:
Google Account

Analytics by Client

Custom Content

Ordered Topics: (please submit a separate ticket)

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Welcome to Optimized360! My name is and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had. Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design. URL: https://form.jotform.us/61947943668171??Designer=&cpId=100037 After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead. I look forward to working on this design with you. 

Additional Recipients:

Hello Dr. William Brownson, DDS, Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time. 

Previous Concepts:

Additional Recipients:

Message for Client:
Hello Dr. William Brownson, DDS, Your design has been approved! Approved concept URL: If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you'd like to mention onto the site. You'll get more opportunities to review the site and make additional changes as well. 
Task for Developers:
URL: .360sites.net Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed. Include hover effects in appropriate areas and link all buttons/links to related pages. Below are specific instructions: - add hover effects using DIVI - run all images through http://optimizilla.com/ - make sure EVERYTHING is linked - check mobile & tablet - all buttons should have a hover effect 

Add new milestone to Upwork.com Add new milestone to Upwork.com
Add Developer to Temp Site: 360developers 360developers103259

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Your website is ready for your review and to further customize. This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to schedule a call to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Temporary URL: http://.360sites.net If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor. Schedule a Call: https://calendly.com/optimized360/calls Thank you! 

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Congratulations! Your website is live and accessible to the public. Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form. URL: http://drbrownson.com If you would like to make changes to the website in the future, you may always log in by going to the bottom of your website and clicking "Login." We welcome any questions regarding the website editor. Thank you!
MILESTONES

Website Backup:
Introduction:
Questionnaire:
Concept:
Approved:
Developed:
Sitemap, Submissions, 301:
Check Other Products:
Analytics Applied:
Review:
DC is Ready:
DC is Live:
Cancelled

Previous Design #

Previous Site Removed:
Previous Location:
Previous Subdomain:
Godaddy / 360 Sites / 360 Temp

Previous FTP USER

Previous FTP PW

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, My name is and I will be the designer working with you every step of the way, starting from concept to going live! I had a quick meeting with your account rep. this morning to discuss your account and review the notes you initially had. Please take a few minutes to fill out our design questionnaire below. This should give you a better idea of the variety of elements that are featured in an effective design. URL: https://form.jotform.com/61947943668171 After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead. Schedule a Call: https://calendly.com/360-charlesb https://calendly.com/360-jessicac https://calendly.com/360-jans https://calendly.com/360-desiraeg https://calendly.com/optimized360 I look forward to working on this design with you. 

Additional Recipients:
Attach File(s):
Hello Dr. William Brownson, DDS, Based off of our discussion I have compiled a design draft for your review. Please take a moment to review this concept and let me know of any changes you would like to see. Additionally, we want to focus on the layout and colors of the design, as the text and images can be changed at any given time. 

Previous Concepts:

Additional Recipients:

Message for Client:
Hello Dr. William Brownson, DDS, Your design has been approved! Approved concept URL: If you have any major changes to the design, please let us know. Other than that, your design has been submitted to our development team. This process will take about 1-2 weeks and if you have any content material, please send them my way. This includes photos, biographies, forms and anything you'd like to mention onto the site. You'll get more opportunities to review the site and make additional changes as well. 

Task for Developers:

URL: .360sites.net Please develop theme based on provided PSD in dropbox. FTP and credentials have been confirmed. Include hover effects in appropriate areas and link all buttons/links to related pages. Below are specific instructions: Add new milestone to Upwork.com Add new milestone to Upwork.com
Add Developer to Temp Site: 360developers 360developers103259

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Your website is ready for your review and to further customize. This is the initial time that you will see the website, therefore you will have many questions and comments! We encourage you to <a href="https://calendly.com/optimized360/">schedule a call</a> to go over the details of the functional site. We have combined the design you have approved with the pages and information available to us. Please take a look at the website and let us know of any page changes, additions and/or questions you might have. Temporary URL: http://.360sites.net If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor. Thank you! 

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Congratulations! Your website is live and accessible to the public. Please take a look at your initial website and let us know of any questions you might have. You can submit a ticket by going to your dashboard and filling out the form. URL: http://drbrownson.com If you would like to make changes to the website in the future, you may always log in or send us an email at support@optimized360.com. We welcome any questions regarding the website editor.
Video Information

Added to vendor DB
Checked for alias
Placed on site
Declined (note reason why)
Cancelled

COMPANY
Media Med
Media Med Integrated
3D4 Dental
Optio: register w/client info
Swarm
Facebook

Account Access:
Active
Cancelled

Google Plus

Account Access: PIN: F/U: URL: Active
Cancelled

Twitter

Twitter
Active
Cancelled

ADDITIONAL EMAIL TO:

Hello Dr. William Brownson, DDS, While we work on your website, we'd also like to start your Social Media accounts as soon as possible. If you have Facebook, Twitter or Google Plus profiles created, please send login credentials so that we may update what's necessary. Thank you, and we look forward to working with you. 

ADDITIONAL EMAIL TO:

Hello Dr. William Brownson, DDS, Your social media accounts have been created and added to your website. Below are instructions per Social Media profile, please complete and confirm accounts. FACEBOOK URL: Please log onto your personal account and hit the "like" button on your Facebook Profile. Once you have done so, please send us the email address for your account. We will then add you as a manager of the profile. Once added, you will get a notification in your Facebook account to accept the invitation. You will be able to make posts, upload pictures and do as you please just like a personal profile. GOOGLE PLUS URL: Google will send a postcard to your office with a PIN number. Please send that to us for verification. TWITTER URL: Username: Password: Email: wbrownson@hotmail.com Please log onto http://www.twitter.com and confirm the account. If the account is not confirmed, the might be marked spam in the future. We'll be glad to walk you through this process, please give us a call at 1-800-997-9368. Thank you and let us know if you have any questions! 
Facebook
Google
Twitter
Blog Schedule

Monthly
None

Notes

After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:

Need topics? See a list of topics here.

Initial Blog DQ

Social Media Access

Facebook
Account Access:
Active
Cancelled

Google Plus
Account Access:

PIN:
F/U:
URL:
Active
Cancelled

Twitter
Twitter

Active
Cancelled
Logo Milestones

Intro:
Concept:
Approval:
Sent Files:
File URL: Decline to Use (note reason why):
Cancelled

ADDITIONAL EMAIL TO:

Hello Dr. William Brownson, DDS, While we work on your website, I would like to get a few notes regarding the logo design for your practice. Please take a few minutes to fill out our design questionnaire below. This should give me a better idea of the of personal elements that you're looking for. URL: https://form.jotform.com/70956298309166 After we gain a better sense of what you are looking for I can start the design process. If it is easier for you to explain this via phone we can schedule a phone interview instead. Schedule a Call: https://calendly.com/360-charlesb https://calendly.com/360-jessicac https://calendly.com/360-jans https://calendly.com/360-desiraeg https://calendly.com/optimized360 Process 1. You will receive an initial five concepts to start with. We can mix and match designs! At this point, try to focus on shapes and fonts rather than color. 2. Revisions: You will get approximately to 5 rounds of revisions. Let us know what suites you and what does not, don't worry, we'll try our best to get them as close as possible! 3. Approval: After the logo is approved, we'll send you a set of files that can be used with any print shop or graphic designer. We'll also add it to the website. If you have any questions, please feel free to let me know. 

Additional Recipients:

Hello Dr. William Brownson, DDS, Based off of our discussion I have compiled a few concepts for your initial logo design. Please pay attention to the different styles, fonts and symbols that are on the submission. Let me know what your thoughts are on each or if you'd like bits and pieces of each concept. 

Previous Concepts:

Additional Recipients:

Message for Client:
Hello Dr. William Brownson, DDS, Your logo has been approved! Here are your finalized files: Please feel free to let us know if you have any questions regarding the files and/or have trouble viewing them. Thank you. Instructions to Place on Website (ticket) Replace the logo on current website. Here are the files:
Username: Password:

Reviewed:
Placed on Website:
Cancelled

Send Email Confirmation

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, We've converted the forms on your website as previously discussed. You will no longer receive the submission through email, but will be notified to log in to view submissions. You can log onto: URL: https://jotform.com Username: Password: Please let us know if you have any questions regarding the forms, we'll be happy to help. Feel free to call 1-800-997-9368 or email support@optimized360.com. Optimized360 Support

Reviewed:
Active:
Cancelled

Send Email Confirmation

ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, Congratulations! ADApt is now installed onto your website. When patients visit your site, they will be able to click on the 'accessible' icon bar at the bottom of the screen to convert the site. Please let us know if you have any questions regarding ADApt and site accessibility. Optimized360 Support

CSR: Pagely Ticket Created:

Domain Mapping: DB Search & Replace:
Active/Completed:
Cancelled

Send Email Confirmation
ADDITIONAL EMAIL TO:
Hello Dr. William Brownson, DDS, We have successfully installed SSL Security Certificate on your website. You will see the domain convert from http: to https: when visiting your website. Please let us know if you have any questions regarding this. Thank you! Optimized360 Support
Email

HIPAA
Regular Email

Active
Cancelled

Inboxes Created:
BRC - Reputation Management

Pending
Active
Placed on Site
Cancelled
Marketing

STEPS
Ordered:
Account:
Waiting for Live Website
Ad Setup
Test Ad
Active
Paused
Cancelled

SEARCH ENGINES
Adwords
Yahoo/Bing
Remarketing
Display (generic)
Video
Mobile
Other Campaigns (see notes)

SEO

Pending
Monitored by oDesk
Paused
Cancelled

KEYWORDS
ORDERED/PAID

Template

Website

Mobile
Fluid Responsive

Videos

Marketing

Reputation

Facebook

Google Plus

Blog

SEO

Logo

SPK

DC

Email

HIPAA Form

SSL Security

ADApt

Others

360 Plan

William Brownson, DDS

Alt. Contacts

Team

ALERT:

PRACTICE ADDRESS

BILLING ADDRESS

DOMAIN INFO

LATEST NOTES

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Leave a Comment:

Task for Developers:

Task for Developers:

Notes

After submitting the form, copy + paste the EDIT SUBMISSION URL on the thank you page here:

Facebook

Google Plus

Twitter

Send Email Confirmation

Send Email Confirmation

Send Email Confirmation