2017-01-18 | catherine.c
domain is still with us as DNS hosting only. Asked Belinda if any settings needed to be changed. all other checklist items completed.
Spoke with Leah – very nice – she designed the new website for them and the President wants to keep everything in-house – asked if we currently own the domain – looked up whois and told her no – we do not have control over it – she will have to see who does – and configure everything and THEN she knows to cancel with us
Sent her an email already to verify cancellation once ready.
2017-01-09 | justinn
Emailed Leah to remind her to confirm cancellation of their site - Chandra saw that her new website is up
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CC Update
Accounting | 2016-11-09
| Chandra
| #62880
|
Leah updated CC via phone (Visa ending in 7320).
2016-11-10 | chandra.t
Leah called and provided Visa ending in 7270 for one time charge $49 11/11/16, she will call back to provide new credit card for recurring. 2016-11-10 | chandra.t
CC invalid, emailed Leah to confirm.
Hi, please upload this photo to the “Our team” section.
Annie Thompson
Sales Manager
2016-04-20 | catherine.c
Ticket has been completed. Closing ticket.
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Menu title changeclosed
Ticket: Website | 2016-04-20
| Shikosha Dental Lab
| #49430
|
Hello, please change the menu “New at Shikosha!” to “Shikosha News”.
Please also change the section in the middle of the page that has the same title “New at Shikosha!” to a page that says “Spring Quarterly Newsletter”- content is coming soon.
Thanks!
Leah
2016-04-20 | catherine.c
Ticket has been completed. Closing ticket.
Hi again,
In the blue area of the home page, please remove the “Continuing Education” section. On the left side insert a section titled “New at Shikosha!” with a link to the “News” page.
Hello, at the bottom of the home page, please replace the “Downloadable RX forms” with the “About Shikosha” link in the middle section. In the middle section, put “Work with Us” with a link to the “Work with Us” page.
Thanks!
2016-02-01 | catherine.c
Ticket has been completed. Closing ticket.
Hello,
Can you please change the following:
1. Replace “Photo Tour” menu with “News”.
2. Move “Photo Tour” to “About” menu,
3. Delete the “Giving” page that’s under the “About” menu.
4. Add “Work with Us” under the “Contact Us” menu.
Thank you!
2016-01-13 | catherine.c
Ticket has been completed. Closing ticket.
As far as creating forms like shikosha.com, it would be $299 per form. Here are the two forms we were referring to (will be substituted with your information)
Hi,
Our photo slideshow under the photo tour tab seems to be acting wonky. I haven’t made any edits to that page, so I don’t know why it’s different. Please check it out.
2015-11-30 | rod.l
Ticket has been completed. Closing ticket. 2015-11-30 | rod.l
No issues found with this on this end. 2015-11-30 | jan.w
The photo slideshow seems to be working fine. I don't see any abnormalities with it.
I asked for this to be fixed a few days ago, and now something else is wrong. “Welcome to… o Shikosha…” is not the text that I have on the ‘Welcome’ page. Also the layout is still screwed up with the text going across the entire page where it’s unreadable and a huge space under it. The website was fine before I went on leave a month ago, and I don’t know where these issues came from or why I wasn’t notified when the ticket was processed that it looks even worse now.
Has the page design layout changed and I wasn’t notified? Please call or respond.
Leah
2015-10-20 | rod.l
Issue resolved. Emailed doctor explaining we were debugging his site.
I’m not sure what happened to the center section of the Home page, titled “Welcome”. The insert read more tag is in place after the first sentence. The rest of the text should only show after clicking read more. Please fix and let me know what happened. It looked as it should the last time I checked.
2015-10-20 | rod.l
Ticket has been completed. Closing ticket. 2015-10-20 | rod.l
Completed incorrectly. Client complained in post above, taking over. This was originally sent to devs as I did not understand the code use on this theme. Issue is fixed now. 2015-10-19 | developerbrijesh
done 2015-10-17 | developerbrijesh
still this point is remaining. we are working on this task.
Hi,
Is it possible to remove the ability to click on the “About” Page. We just want the “About” menu so that they can choose from the drop down options.
Also, the photo gallery is flipping through the photos too quickly.
The drop-down menus from the main menu aren’t working either. For example, under “About” should be “Our Company” and “Testimonials”.
Also, they logo has somehow reverted back to the old one. It should be the logo that does not include “inc” at the end.
2015-06-02 | developerbrijesh
Done 2015-06-01 | belinda.t
Now there is a white bar at the top and the menu is below the designated area. This is unacceptable, please review asap. 2015-05-29 | developerbrijesh
Done
Called godaddy to check on website but they cannot do anything because the website is showing up on their end. They have suggested to have IT look at the DNS, double check that everything is okay.
Emailed Leah to let IT know to run tests if possible before concluding anything is wrong.
2015-05-26 | belinda.t
Leah emailed that domain should be fine now.
Hi, do you know why shikosha.com works but www.shikosha.com doesn’t?
Please let me know. Thanks,
Leah
2015-04-15 | belinda.t
Emailed Leah that I sent an email to her and Nick to make A record changes and to specifically point www to domain. Nick realized and was going to make the change.
Please replace the logo on our site, it’s been updated.
2015-04-08 | belinda.t
Please let client know that they need to update A record. 2015-03-13 | leanne.p
autologin: http://shikosha.com/wp-admin?autologin_code=IpCyP8rV8KsvxEYyN4rkQgODwZpyWH 2015-03-12 | developerbrijesh
Please provide correct deshoard login 2015-03-12 | leanne.p
change the logo on their site in the header and make it the same size as the current logo on their website. Thank you!
The current settings on your domain, specifically the “A Record”, settings are set to expire causing the website to go down. Please update the IP address to 184.168.47.225.
If you have any questions and/or concerns regarding this, please let me know and I’ll be happy to address them. Thank you for your cooperation.
2015-04-10 | belinda.t
LM on machine for Leah and Tak. Caitlyn will pass on message as well. 2015-04-09 | belinda.t
Left urgent message with front desk that website will go offline tomorrow. She will pass on message to Tak.
2015-02-04 | leanne.p
Dawn added the meta tags to the header and I emailed client telling her we had added it (which can take up to a few days) and to access the wordpress editor to edit the pages (if she wants those words there) 2015-02-04 | leanne.p
emailed client asking if she would want it in meta tags or on specific pages.
This is hard to describe, so please give me a call if you have any questions. These three sections at the bottom look out of place because the don’t line up with the three sections above. I wanted them to be taken out completely, but since that’s not a possibility, can someone please line them up a little better.
Also, please re-arrange the Contact Us sections as so:
Shikosha Dental Laboratory
1526 SE Powell Blvd.
Portland, OR 97202
TF 800.547.8539
P 503.238.7117
F 503.239.8479
info@shikosha.com
2014-07-09 | ha.l@optizign.com
Updated contact us section at the bottom footer area. Sent Leah a snapshot with gridlines to show her that the boxes are aligned with the icons
Hi, can you please add a category called “News & Events” between “Services” and “Resources”? Under that tab please add the Continuing education section content.
Thank you!
2014-07-03 | chandra.t
Informed Leah of the limited space, waiting on how she wished to proceed
Our logo looks pretty bad on the website and I’m not sure why. Perhaps it’s a lower quality version. Can you see if this one will look closer to the way it’s supposed to look? Thanks.
2014-07-02 | chandra.t
Made logo larger, informed a PNG/PDF would make a better logo
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Made in USAclosed
Tickets | 2014-06-27
| Shikosha Dental Lab
| #21597
|
Please make the Made is USA symbol on the home page smaller
Please change “About Us” to “About Shikosha” and attach the “Our Company” wording to this section. Please move it to the center and move “Contact Us” to the right.
Hello, I’d like to restructure the menus as follows:
1. Delete the “Home” section
2. Change “About Us” to “About”
3. Change “Our Products” to “Products” and move the “Services” section to a new menu tab to the right of Products.
4. Delete the “Specials” section
5. Change “Downloads” to “Resources”
6. Insert a new menu tab: “Photo Tour” and insert a photo album (can I do that?)
7. Under “Contact” please delete the “Links & Resources” tab and move the contents to the new “Resources” tab. Also delete the “Testimonials” tab.
Additional notes:
-Please change the phone number on the front page to 800-547-8539.
-Change the bottom right menu option and content from “About Us” to “Continuing Education”.
-Delete the bottom sections of “Links & Resources” ” Contact Us” & “About Us”.
Thank you!
2015-01-12 | leanne.p
is this completed or are we still waiting on something from the client?? 2014-06-18 | dawn.m
leah emailed that handful of request were do not. Called her to clarify. The edits she was referring to she did not write in the ticket. Removed careers from menu and updated "our products" blurb on home page. 2014-06-18 | dawn.m
let client know we cannot remove the 3 footer areas because it would be a design change. She can change the information in these areas if she would like instead.
Hi there, it seems I made a mistake. I thought I sent you the link to just the one video I wanted updated, but it looks like I sent you a link to several videos. I apologize! Can you please remove all of them except “Ortho Scan v7”.
Because client was before individual accounts, please create one for them so I may upload YouTube videos.
2014-06-16 | chandra.t
uploaded videos Leah provided to created YouTube account and website 2014-06-16 | dawn.m
User: shikosha.ny@gmail.com
Pass: Yoshida7117 2014-06-13 | chandra.t
Notified Leah it may take a few days 2014-06-13 | dawn.m
Sent order to Zahid
2014-06-16 | ha.l@optizign.com
By the time I got to this edit, it was already linked. Emailed client to confirm that was what she wanted and ask if she needed help with anything else.
Only changed A record. Kept emails with other hosting.
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MILESTONES
Website Backup:
Introduction:
Questionnaire:
Concept:
Approved:
Developed:
Sitemap, Submissions, 301:
Check Other Products:
Analytics Applied:
Review:
DC is Ready:
DC is Live:
Cancelled
domain is still with us as DNS hosting only. Asked Belinda if any settings needed to be changed. all other checklist items completed.
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